Skills Web-based Seminars - Training Resources

Advanced Microsoft Access 2003 Training This Microsoft Access training course is designed for students whose job responsibilities include working with heavily related tables; creating advanced queries, forms, and reports; writing macros to automate common tasks; and performing general database maintenance. It is also designed as one in a series of courses for students pursuing the Microsoft Office Specialist Certification for Microsoft  more...

Business Writing Training ...class offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments. This business writing class also will help you identify specific presentation techniques for various business documents, including business plans, proposals, project plans, contracts, strategic plans, reports, procedures,  more...

Customer Service Training ...apport with customers, interpret non-verbal communication skills, provide quality customer service over the telephone, and communicate effectively through e-mail. This customer service class by teaching how to determine what customers want, and evaluate the service provided. Students will also learn how to create, implement, and monitor service standards. Course activities also cover  more...

Customer Service over the Telephone This customer service training class teaches telephone courtesy and service. In this class, students will learn to provide high quality customer service over the telephone by improving their listening and questioning skills to clarify customer needs. Students will learn to create action plans to improve their customer service telephone skills so that they can provide excellent customer service  more...

Advanced QuarkXPress 7 Training In this advanced QuarkXPress training class, you will use QuarkXPress to produce more professional-looking layouts.As you begin this QuarkXPress training class, you should already have a basic understanding of how QuarkXPress works. You may be able to create simple layouts and perform basic tasks, but find that is not enough to effectively work within a more professional, fast-paced environment.  more...

Presentations: Preparing, Developing, and Delivering This training course introduces students to the fundamentals of creating a presentation. Students will discuss the components of a good speech or presentation, and then they will learn how to develop their own. As students work through the activities, they will write and deliver three short presentations in class. They will be introduced to a variety of delivery techniques that include building  more...

Oracle Database 10g: Administration Level I ...this database administration course students gain the skills necessary for basic day-to-day administration of an Oracle10g database. This Oracle training class is the starting points for Oracle database administrators and also sets the foundation for advanced administrator training and certification. The class target audience is Oracle database administrators.  more...

MOC 6460 - Visual Studio 2008: Windows Presentation Foundation Training This WPF training class provides students with the knowledge and skills to build and configure a Windows Presentation Foundation (WPF) solution. The class is intended for application developers who know how to build Windows Forms applications, custom user controls in .NET Framework 2.0 and how to use the common features of the base class library.  more...

MOC 6461 - Visual Studio 2008: Windows Communication Foundation Training This WCF Training class provides students with the knowledge and skills to build and configure a Windows Communication Foundation (WCF) solution. This WCF class targets application developers who know how to build and consume Web services in Microsoft .NET Framework and how to use the common features of the base class library.  more...

MOC 6462 - Visual Studio 2008: Windows Workflow Foundation (WF) Training This Windows Workflow Foundation (WF) class provides students with the knowledge and skills to build and configure a Windows Workflow Foundation solution. The class is intended for application developers who know how to create applications in Visual Studio 2005 or 2008.  more...

MOC 6231 - Maintaining a Microsoft SQL Server 2008 Database This SQL Server training class provides students with the knowledge and skills to maintain a Microsoft SQL Server 2008 database. The class focuses on teaching individuals how to use SQL Server 2008 product features and tools related to maintaining a database.This SQL Server 2008 class is intended for IT Professionals who administer and maintain SQL Server 2008 databases.  more...

MOC 6232 - Implementing a Microsoft SQL Server 2008 Database This SQL Server training class provides students with the knowledge and skills to implement a Microsoft SQL Server 2008 database. The class focuses on teaching individuals how to use SQL Server 2008 product features and tools related to implementing a database.This SQL Server 2008 class is intended for IT Professionals who administer and maintain SQL Server databases.  more...

MOC 6416 - Updating your Network Infrastructure and Active Directory Technology Skills to Windows Server 2008 ...r training class provides students with the knowledge and skills to work with Network Infrastructure and Active Directory technologies in Windows Server 2008. This class is intended for individuals who already have experience with Network Infrastructure and Active Directory technologies in Windows Server 2000 or Windows Server 2003 to upgrade their skills to Windows Server 2008.This Windows  more...

MOC 6158 - Updating Your SQL Server 2005 Skills to SQL Server 2008 This SQL Server training class provides experienced SQL Server 2005 developers and database administrators the knowledge and skills to upgrade their SQL Server 2005 skills to SQL Server 2008.  more...

MOC 2823 - Implementing and Administering Security in a Microsoft Windows Server 2003 Network This Windows Server 2003 training class addresses the MCSA and MCSE skills path for IT Pro security practitioners, specifically addressing the training needs of those preparing for the 70-299 certification exam: Implementing and Administering Security in a Microsoft Windows Server 2003 Network. The primary product focus is on Microsoft Windows Server 2003 based infrastructure solutions but will  more...

Marketing Essentials This marketing training is designed for business people with little or no knowledge of marketing practices, as well as inexperienced marketing professionals. Students will develop strategic and tactical skills to create, execute, and evaluate a marketing plan.  more...

MOC 2261 - Supporting Users Running the Microsoft Windows XP Operating System This Windows XP training class provides students with the knowledge and skills to troubleshoot and escalate or repair problems with Windows desktop operating systems by reacting to incident requests from end users. This class will provide the basic knowledge of system architecture and security needed to provide the students with the requisite skills required to support end users and adhere to  more...

MOC 2275 - Maintaining a Microsoft Windows Server 2003 Environment This Windows Server class provides students with the knowledge and skills that are needed to effectively maintain server resources, monitor server performance, and safeguard data on a computer running one of the operating systems in the Microsoft Windows Server 2003 family.This training class is intended for individuals who are employed as or seeking employment as a systems administrator or  more...

MOC 2278 - Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure ...r training class provides students with the knowledge and skills necessary to plan and maintain a Windows Server 2003 network infrastructure.This training class is appropriate for individuals employed as or seeking a position as a systems engineer. The class is also appropriate for individuals currently supporting a competitive platform who want to enhance their job skills on Microsoft Windows  more...

Comprehensive JSP Training ...skills in JavaServer Pages, or JSP, which is the standard means of authoring dynamic content for Web applications under the Java Enterprise platform. It treats JSP 2.0, including older features such as scriptlets but focusing on newer features and techniques, including JSP expressions and the JSTL. At the end of the course, students will be well prepared to author JSPs for small- or  more...

Grammar Skills Training ...Skills Training course learn how to use grammar effectively within their organizations. Students will learn to write effective sentences by identifying sentence elements, correctly using phrases and clauses, and understanding sentence classifications. The open, modular-style manual is designed for quick scanning in the classroom, and is filled with interactive exercises that will allow students  more...

Hibernate Training This course develops skills in using the Object/Relational Mapping tool Hibernate  more...

Advanced GWT Training In this GWT training class, students learn develop their GWT skills by learning to use advanced widgets and panels, to work with client-server communication, to build JavaScript bridges and much more.  more...

Intermediate Flex 3 Training In this intermediate Adobe Flex training class, students will build upon their Adobe Flex skills and learn to work with data sets, custom events and components, DataGrids and drag and drop controls.  more...

Introduction to Microsoft Excel 2003 Training In this introductory Microsoft Excel 2003 training course, you will learn to create and edit basic Microsoft Office Excel 2003 worksheets and workbooks. This course was designed for students desiring to gain the skills necessary to create, edit, format, and print basic Microsoft  more...

Advanced Microsoft Excel 2003 Training ...rmulas.This course was designed for students who need the skills necessary to create templates, sort and filter data, import and export data, analyze data, and work with Excel on the Web. In this advanced Microsoft Excel 2003 training course, you will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share  more...

Advanced Microsoft Excel 2003 Training In this advanced Microsoft Excel 2003 training course, you will automate some common Excel tasks, apply advanced analysis techniques to more complex data sets, collaborate on worksheets with others, and share Excel data with other applications.This course was designed for students desiring to gain the skills necessary to create macros, collaborate with others, audit and analyze worksheet data,  more...

Intermediate Flash CS4 Training In this intermediate Flash training course, students will build upon their existing Flash skills to learn to create more advanced and dynamic Flash applications by integrating ActionScript and using some of Flash  more...

SharePoint 2007 Web Developer Training The primary audiences for this SharePoint training class are Web designers, administrators, and developers who use and work with Office SharePoint Server 2007 and want to learn how to customize SharePoint sites. Students will gain the skills necessary to complete branding projects and make functional customizations to Windows SharePoint Services v3 and Microsoft Office SharePoint Server 2007.  more...

Microsoft Business Intelligence from SQL 2008 through SharePoint and Office 2007 ...) training class provides students with the knowledge and skills to develop Microsoft End-to-End business solutions using SQL Server 2008 in an integrated environment with SharePoint and Office 2007. The BI class introduces students to Microsoft Unified Data Model, SQL Server 2008 Analysis Services, Integration Services, Reporting Services, Report Builder 2.0, SharePoint 2007 Integration,  more...

Strategic Decision Making Training This Strategic Decision Making training course teaches students how to plan, frame, and research decisions. Students learn how to define decisions, apply appropriate decisions frames, avoid overconfidence, deal with uncertainty, generate options and select the best one, develop numerous high-quality options, evaluate the options and make a final choice, review and learn from experience, identify  more...

Diversity Training This diversity training course covers diversity in the workplace for employees, supervisors, team leaders and managers. Students will learn what diversity is and how it influences their relationships with others, and how to differentiate between-and overcome-stereotyping, prejudice, and discrimination. Students learn how communication skills help in managing a diverse workforce and how diversity  more...

Introduction to Captivate 4 Training This Captivate training class will introduce you to the essential Adobe Captivate 4 skills you need to know to get up and running with Captivate as quickly as possible. Using Adobe Captivate 4, you can capture screen shots on your computer and quickly turn them into lessons or movies. The movies you create can be interactive and you can add images, captions, rollovers, clickable areas, typing  more...

Intermediate Crystal Reports 2008 Training This Crystal Reports training class is designed to enhance your basic report writing skills and move you into creating more complex reports. Time will be spent walking you through the tips and tricks of advanced report writing along with a good amount of hands on practice. In addition, you will cover professional design, techniques, sub-reporting and advanced formulas.  more...

Business Problem Solving Training This Business Problem Solving training course teaches students the fundamentals of solving business problems. This course introduces students to the need for problem solving, ineffective responses to problems, the elements of an effective solution, and the skills needed for effective problem solving. Students will also learn how to avoid inappropriate responses to problems, identify types of  more...

Change Management Training ...ement training course teaches students how to develop the skills to proactively address change and meet the challenges of transition in the workplace. Students will work with various employees to overcome the problems encountered when making changes in your organization. Students will also learn how to develop the ability to effectively handle organizational changes by examining the transition  more...

Introduction to Active Server Pages ...gramming practices. Students will apply these programming skills to the development of a fully functional data-driven website with ASP written in VBScript. Students will harness the power of ASP to remember users with cookies and sessions, collect and process information users enter into an online form, and provide rich integration with databases to track clients, orders, and products using ASP  more...

MOC 6451 - Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007 ...r training class provides students with the knowledge and skills to plan, deploy, and manage Configuration Manager 2007. The class focuses on planning and deploying sites and clients, configuring software distribution, deploying operating systems, and managing software updates. It also focuses on remote tools and managing mobile devices.This training class is intended for Systems Engineers with  more...

Motivation Training In this motivation training course students will discuss the foundations of motivation. They will examine motivating and demotivating factors as well as negative thoughts. They will also discuss motivation theories and the benefits of motivation. Students will examine the concept of having a Positive Mental Attitude, and how they can work towards a PMA in their lives. During this course, students  more...

MOC 6421 - Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure ...r training class provides students with the knowledge and skills to configure and troubleshoot a Windows Server 2008 network infrastructure. Students will learn to implement and configure secure network access and implement fault tolerant storage technologies. Students will gain an understanding of the network technologies most commonly used with Windows Server 2008 and IP-enabled networks.  more...

MOC 6425 - Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services ...e Directory Technology Specialists with the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.The primary audience for this training class are AD Technology Specialists, Server Administrators, and Enterprise Administrators who want to  more...

MOC 6430 - Planning and Administering Windows Server 2008 Servers This Windows Server 2008 training class provides students with the knowledge and skills to implement, monitor, and maintain Windows Server 2008 servers.This training class is intended for entry-level server administrators or information technology (IT) professionals who are interested in becoming server administrators as the next step in their career path.  more...

MOC 6434 - Automating Windows Server 2008 Administration with Windows PowerShell This Windows Server 2008 training class provides students with the knowledge and skills to utilize Windows PowerShell for administering and automating administration of Windows Server 2008. The class focuses on cmdlets, script structure and flow control, language syntax, and implementation details of scripting administrative tasks using COM, WMI, and .NET foundations.  more...

MOC 6438 - Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008 ...This SharePoint training class provides the knowledge and skills that IT Professionals need to configure Microsoft Windows SharePoint Services in Windows Server 2008.This class is meant for Windows SharePoint Server 3.0 administrators, who are responsible for planning, deploying and managing Windows SharePoint Services 3.0 servers and sites in a Windows Server 2008 environment. Students taking  more...

MOC 5928 - Managing Projects ...t training class provides students with the knowledge and skills to initiate, plan, execute, monitor and control, and close enterprise projects by using the Microsoft Office Project Server 2007 enterprise tool.This is the second class in the Microsoft Office Project 2007 Official Curriculum series and covers the Microsoft Enterprise Project Management (EPM) Solution.This training class is  more...

MOC 5119 - Supporting the Microsoft Windows Vista Operating System and Applications ...a training class provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. Desktop support technicians can use this infrastructure to improve the support experience for new installations, single computer migrations, and single computer reinstallations.The  more...

MOC 5927 - Microsoft Office Project 2007, Managing Projects ...t training class provides students with the knowledge and skills to build, maintain, and control well-formed project plans.This is the first class in the Microsoft Office Project 2007 Official Curriculum series and serves as the entry point for other Microsoft Official Curriculum (MOC) courses covering Microsoft Office Project 2007 and the Microsoft Enterprise Project Management (EPM) 2007  more...

MOC 5117 - Installing, Configuring, Troubleshooting, and Maintaining Windows Vista ...o work in enterprise organizations with the knowledge and skills to install, deploy, configure, secure, maintain, and troubleshoot Windows Vista. This advanced course is aimed at enterprise desktop support technicians who want to gain an in-depth knowledge of Windows Vista.This class targets experienced IT professionals who focus on a broad range of desktop operating system, desktop  more...

MOC 5118 - Maintaining and Troubleshooting Windows Vista Computers This Windows Vista training class provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers.It will provide them with the knowledge and skills necessary to identify technical problems that can occur in an organization  more...

MOC 2780 - Maintaining a Microsoft SQL Server 2005 Database This SQL Server 2005 training class provides students with the knowledge and skills to maintain a Microsoft SQL Server 2005 database. The course focuses on teaching individuals how to use SQL Server 2005 product features and tools related to maintaining a database.This class is intended for IT Professionals who want to become skilled on SQL Server 2005 product features and technologies for  more...

MOC 5060 - Implementing Windows SharePoint Services 3.0 ...t Services class provides students with the knowledge and skills to successfully implement Microsoft Windows SharePoint Services (WSS) version 3.0 in their organizations.The class emphasizes that students should think about the architecture of their entire environment, including business and application needs, during the planning and deployment phases. The course covers how to perform a clean  more...

MOC 5061 - Implementing Microsoft Office SharePoint Server 2007 ...t training class provides students with the knowledge and skills required to implement Microsoft Office SharePoint Server 2007 successfully in their organization.The audience for this class is Business Application Administrators (BAAs), Web Administrators and Server Administrators who are engaged in the planning, design, and selection of line-of-business (LOB) applications (including Office  more...

MOC 5115 - Installing and Configuring the Windows Vista Operating System ...a training class provides students with the knowledge and skills to install and configure Windows Vista desktops.It focuses on four main areas: installing, securing, networking, and browsing. By the end of the class, the student will have installed and configured a Windows Vista desktop that is secure, on the network, and ready for browsing.This is the first course in the Windows Vista  more...

MOC 5116 - Configuring Windows Vista Mobile Computing and Applications ...a training class provides students with the knowledge and skills to successfully configure mobile computers and applications that run Windows Vista.The class will also provide them with the knowledge and skills necessary to ensure successful configuration of the IT Pro tools and productivity applications that ship with Windows Vista.Students will focus on six main areas: maintenance and  more...

MOC 2279 - Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure ...d components. It provides students with the knowledge and skills to successfully plan, implement, and troubleshoot a Microsoft Windows Server 2003 Active Directory directory service infrastructure. The course focuses on a Windows Server 2003 directory service environment, including forest and domain structure, Domain Name System (DNS), site topology and replication, organizational unit  more...

MOC 2400 - Implementing and Managing Microsoft Exchange Server 2003 ...e training class provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 users) messaging environment. This class offers a significant number of hands-on  more...

MOC 2433 - Microsoft Visual Basic Scripting Edition and Microsoft Windows Script Host Essentials ...t training class provides students with the knowledge and skills to manage Windows networks by using the Windows Script Host (WSH) and the Microsoft Visual Basic, Scripting Edition (VBScript) language. During the class, students will work on real-world scripts that they can use to manage computers running Windows Vista, Windows XP, and Windows Server 2003 operating systems. This class also  more...

MOC 2778 - Writing Queries Using Microsoft SQL Server 2008 Transact-SQL This Transact-SQL training class provides students with the technical skills required to write basic Transact-SQL queries for Microsoft SQL Server 2008.This Transact-SQL class is intended for SQL Server database administrators, implementers, system engineers, and developers who are responsible for writing queries.  more...

MOC 2779 - Implementing a Microsoft SQL Server 2005 Database This SQL Server training class provides students with the knowledge and skills to implement a Microsoft SQL Server 2005 database. The course focuses on teaching individuals how to use SQL Server 2005 product features and tools related to implementing a database.This training class is intended for IT Professionals who want to become skilled on SQL Server 2005 product features and technologies for  more...

MOC 2274 - Managing a Microsoft Windows Server 2003 Environment ...r training class provides students with the knowledge and skills to manage accounts and resources in a Microsoft Windows Server 2003 environment. The class is intended for systems administrator and systems engineer candidates who are responsible for managing accounts and resources. These tasks include managing user, computer, and group accounts; managing access to network resources; managing  more...

MOC 2276 - Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts The Windows training class provides students with the skills and knowledge necessary to configure a Windows-based computer to operate in a Microsoft Windows Server 2003 networking infrastructure.  more...

MOC 2277 - Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services ...3 training class provides students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server 2003 network infrastructure. The class is intended for systems administrator and systems engineer candidates who are responsible for implementing, managing, and maintaining server networking technologies. These tasks include implementing routing; implementing, managing,  more...

MOC 2273 - Managing and Maintaining a Microsoft Windows Server 2003 Environment ...arning content to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment. This is the first class in the Systems Administrator and Systems Engineer tracks for Windows Server 2003 and serves as the entry point for other courses in  more...

Object-Oriented Analysis and Design (OOAD) Training with UML This Object-Orientated Analysis and Design (OOAD) with UML training course teaches students how to use object-oriented techniques from requirements gathering to implementation. Learn how to analyze and design classes and their relationships to each other in order to build a model of the business requirements. All the UML diagrams are covered in this OOAD class to identify the most suitable diagram  more...

Developing Self Confidence Overcome shyness, fear of failure and timidness Develop poise and self confidence and smartness Develop your personality and self esteem  more...