Instructor Led Skills Workshop Training Classes

Bottom-Line Boosting Sales Skills Workshop This complete workshop is a comprehensive program that will improve the productivity and effectiveness of your Sales Engineers (Applications Engineers, Systems Engineers, etc.) and will produce results that directly improve your company's bottom-line. Sales Engineers will learn easy to remember and apply techniques that will make them more adept at all the tasks they perform on a daily basis:  more...

Bottom-Line Targeted Demo Skills Workshop The ability to deliver a targeted software demonstration that hits the heart of your customer s challenges, establishes the value of your solution, and shows why your solution is better than the competition s embodies one of the most important skills Sales Engineers can develop. It is usually the first look your customer has at your solution and first impressions are vital. An exceptional demo can  more...

Bottom-Line Focused Evaluations & Benchmarks Evaluations and Benchmarks are the most resource intensive methods of selling your solutions, delay new business, and drive up your cost of sales. Sales Reps are usually compensated on revenue alone and often don't pay as much attention to the judicious use of the precious and costly Sales Engineer resources as they should. It is for these reasons that we teach your SEs how to team with the sales  more...

ESSENTIAL CORPORATE SKILLS "ESSENTIAL CORPORATE SKILLS" Workshop on corporate grooming and business etiquette Program Outline: v Verbal & Non-Verbal Communication skills v How To Greet, Meet & Introduce people v Formal Dressing v Grooming For Men And Women v Workplace Etiquette v Telephone etiquette v  more...

Prospecting Strategies and Skills This seminar develops participant's ability to dramatically increase their ability to gain face-to-face meetings with customers, prospects and referral sources. Marketing letters, telephone prospecting skills, voice mail, email, gatekeepers, and follow-up strategies are addressed through skill practice exercises and feedback.  more...

Negotiation Skills In this workshop, youll learn how to: Prepare for a negotiation Make wise choices regarding offers, counteroffers, and concessions Feel successful at the end of the negotiation Exude confidence by carrying yourself like a pro  more...

Management and Supervisory Skills Workshop What Will You Learn and How Will You Benefit? How to set goals to be more productive How to coach and train to maximize your staff's ability How to gain time so you can focus on the business or the management of the department How to increase employee retention to avoid unnecessary costs  more...

Supervisory Skills Workshop Improve the performance of your business by enhancing the skills of your supervisors. This two day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance  more...

ADVANCED NEGOTIATION SKILLS WORKSHOP This course will help a seasoned negotiator think more clearly through all the issues that influence a deal. It includes an analysis of how performance will be measured by all parties interested in the outcome of the negotiation. This advanced workshop teaches participants to ask the right questions to understand the true drivers and implications of the deal. Participants learn both the  more...

CULTURAL DIVERSITY SKILLS TRAINING ... the workplace and with clients. This cultural competence skills workshop is critical for managing cultural diversity and enables your organization and your leaders to meet the high-performance demands of an increasingly global economy. The most popular programs are American cultural values, Chinese cultural values and the culture of Mexico. These cultural courses result from collaboration  more...

SALES MANAGEMENT TRAINING What is the number one complaint that customers voice about sales people? Sales representatives simply dona t take the time to listen and determine real needs before proceeding. They "tell" and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you  more...

SELLING BRAND VALUE Does it feel like your brand is a "commodity" in a sea of competition? Your brand is the mental and emotional "real estate" held in the minds and hearts of your customers. Communicating your TOTAL BRAND VALUE vs. PRICE alone to current and potential customers drastically improves your ability to compete in a saturated marketplace. When your firm s brand and its products and services are  more...

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE ...oducts or services features alone. This Customer Service Skills workshop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and the process needs of the internal and external client. Students learn to implement easy to use models for working with customers who are disgruntled and who have had service disruptions. It  more...

CUSTOMER SERVICE SKILLS WORKSHOP ...product or service features alone. This Customer Service Skills workshop gives participants new insight into specific customer behavioral styles. It teaches students to address both the personal and process needs of the internal and external client. Students learn to implement easy to use models for working with customers who are disgruntled and who have had service disruptions. It focuses  more...

CRISIS MEDIA SKILLS WORKSHOP ...andled at this time. This rigorous one-day Crisis Media Skills workshop focuses on providing team members with the tools and speaking skills required to communicate the media during a crisis. This training workshop teaches participants how to develop and deliver a formal statement that can be used during a media crisis situation. Videotaped press conference role-plays, interviews, and  more...

ASSERTIVE COMMUNICATION SKILLS WORKSHOP It s no mistake and should come as no surprise that those who are assertive in life and at work achieve success. Many times though, we are afraid to ask for what we need, feeling we are pushing or being rude to others. Today s business environment requires that we have the flexibility to step up to those challenges we are dealt with to win. This workshop helps participants understand that  more...

TIME MANAGEMENT FOR SALES WORKSHOP Salespeople are tasked with many of the same administrative responsibilities as the rest of the team. But, they also must produce revenues! The number one complaint that salespeople make is that they do not have enough time in their schedules to do what they are being paid to do: SELL. This course directly addresses the challenges that salespeople deal with as they try to better manage their  more...

TIME MANAGEMENT SKILLS WORKSHOP ...is sounds like your experience, then this Time Management Skills workshop is for you. It focuses on helping participants to proactively manage time for themselves first. Which ultimately leads to serving corporate objectives more effectively. This essential course helps participants understand how their own behavior contributes to poor time management. It teaches students goal setting and how  more...

SALES SKILLS WORSKHOP What is the number one complaint that customers voice about sales people? Sales representatives simply don t take the time to listen and determine real needs before proceeding. They tell and attempt to sell prematurely. This intensive, hands-on, exercise driven program teaches skills that increase awareness and build listening skills. We benchmark your current sales technique and help you  more...

NEGOTIATION SKILLS WORKSHOP Negotiating is for some sheer misery. However, negotiation skills are critical whether selling products or services, purchasing supplies and materials, negotiating salary and job requirements or obtaining internal resources for project support. With skill and practice, facilitating a collaborative negotiation that leaves all participants victorious is achievable. This negotiations training  more...

PRESENTATION SKILLS WORKSHOP This critical workshop aids participants in building and delivering a powerful message to both internal and external clients. It is one of toughest courses that a participant can take, but yields the highest results. The course will build participants skill selling, informing, motivating, or building consensus with an internal audience. This highly interactive workshop focuses on audience  more...

LEADERSHIP MANAGEMENT SKILLS WORKSHOP Happy employees make happy customers! This workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. The course is critical for participants whose firms demonstrate management dysfunction. Best practices and case studies are taken from firms on the Fortune 100 Best Companies to Work For List. This  more...

Professional SEO Skills Workshop Learn the fundamental skills of professional search engine optimisation from an Australian expert who has personally worked on nearly 2000 commercial sites in Australia, India, USA and UK. Although there is a lot of information online, it is often unreliable or out of date. This two-day course covers up-to-date essentials that will enable you to optimise your company's website or those of clients.  more...

Advanced Communication Skills ...Skills Workshop For many of us, communicating with others is a hit and miss affair. With some people, you may feel you have no communication problems. With others, you may feel like you're never really "getting through". This seminar will equip you with the skills you need to communicate more effectively with others both one-on-one and in group settings. Employees of all skill levels, from new  more...

Presentation Skills Training Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.  more...

Technical Presentation Skills Training Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.  more...

Facilitation Skills Training Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.  more...

Coaching Skills Training Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.  more...

Communication Skills Course ...sonal Skills, Communication Skills Seminar, Communication Skills Workshop, Communication Skills Class, Better Interpersonal Skills, Reading Body Language Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and  more...

Customer Service Training ...rkshop, Customer-Based Service Workshop, Customer Service Skills Workshop, Basic Customer Service Training, Customer Service Excellence Workshop, Customer Satisfaction Training, Customer Service Seminar, Customer-Based Service Seminar, Customer Service Skills Seminar, Basic Customer Service Workshop, Customer Service Excellence Seminar, Customer Satisfaction Workshop, Customer Service Class,  more...