Online Small eLearning - Training Resources

Take Control of IIS ...vices. Do you need to set up a Web server for your home, small office, or corporation? This course shows, using a real-time, full-screen display, everything you need to do set up Web and FTP servers with the Microsoft 2000 or NT operating systems. All the procedures you need are shown just as you would perform them using your own equipment. There are no complicated written instructions to  more...

How to Interview Like a Professional ...dle salary during an interview. You?ll become a master of small talk with the 30-Day Rule. You`ll learn about the pitfalls of interviewing and how to avoid them, how to act, what to wear, and what to say? or not say? during an interview. And you?ll find out what is expected of you and what you can expect of the interviewer. This course contains three modules and a Bonus Section. You can  more...

Electronic Commerce: Strategies Professional Level One of the most detailed courses available on the subject. This course covers several strategies related to building the small or full scale e-commerce enabled business enterprise.  more...

QuickBooks Pro 2002 Level 1 After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro 2002 to create and manage the financial information of a small business.  more...

Your Business Plan Self-Guided Workbook (Hard Copy Edition) Used by thousands--A step by step, self-guided, easy to complete comprehensive workbook for owners of small businesses.  more...

Influence Your Customer to Take Action and Buy Achieve the right personal chemistry throughout the selling process. Selling is a balance of give and take. You give your customer what they want to know about your product or service can do for them, and then they `take` it from you in exchange for a price. Most often referred to as closing, you ask them to make a decision by suggesting they take action. According to the old school of  more...

How to Build And Maintain Rapport With Your Clients ...arn how to build rapport with your clients and get beyond small talk. Whether it`s a salesperson with customer, manager with employee, teacher with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a  more...

WebSite101: Ecommerce strategies for the Entrepreneur ...ts to Ebusiness success. Web presence strategies for the Small Business professional. This course will concentrate on key ingredients for a successful web site, from chosing an effective and useful domain name, site building essentials, definitions of important terms, community building techniques, effective strategies for search engine placement, newsletter and ezine production and finally  more...

Time Management Using Microsoft Outlook 2002 The course is designed to show students how to use Microsoft Outlook 2002 to plan their time. The scope of the course includes understanding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as  more...

The Power of being Different ... types of businesses, including individual entrepreneurs, small business owners, as well as those who want to improve their personal leadership in day-to-day operations, this course provides guidelines toward a changed perception of how to achieve success. Coursework focuses on increasing the insight of course members in the importance of moving away from incrementalism (continuous innovation  more...

The Internet - Applying the Basics to your Business Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

The Cure For What Retails You This course explores how to increase retail sales. During this course, students will explore ways to increase their retail sales. The course works for all levels of retail sales from general sales staff to management but also addresses concerns of small business owners.  more...

The Art of Professional Telephone Communication Turn your telephone calls into a selling advantage Business and telephone calls go together like salt and pepper. When you use the telephone you are at the disadvantage of not being able to see your customer. There are verbal skills and strategies you can use to turn the telephone into a selling advantage. Tuning in to key words will indicate buying style and presentation preferences. You want  more...

Starting and Growing a Business on the Internet Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Such steps include recognizing what type of business is best to  more...

Starting A Business?: How To Develop An Effective Business Plan ...es, as a unit manager, V.P., CEO and consultant assisting small and large companies with their plans and strategy. Before you pass on this tutuorial, please review his credentials at the end of this course outline...it may save you endless hours of formulating a business plan that either gets rejected or doesn`t leverage your organizations global comparative advantage. And, if you think you  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception ...tion of influence, including individual entrepreneurs and small business owners, a wealth of ideas, strategies, models and techniques that help the customer to make a quality buying decision. Here you will have 5 sessions which cover these ideas. There will be discussion on strengthening your self-confidence and motivation; the selling approach to your prospects way of buying; skills for  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led ... to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search engines, so do not underestimate what good  more...

QuickBooks Pro 2008 ...small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts payable. The user  more...

QuickBooks Pro 2001 Level 1 ... 2001 to create and manage the financial information of a small business. Specific features of interest include the Customer Detail Center and the Vendor Detail Center. After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro 2001 to create and manage the financial information of a small business. Students will complete such tasks as  more...

Personal Protective Equipment ...small step for man, one giant leap for mankind. Hopefully no environment your workers face will be as inhospitable as the moon, but it is still important for each worker to recognize when personal protective equipment (PPE) is needed, what PPE is needed, what it can do, and how to care for it. Welcome to Personal Protective Equipment ?One small step for man, one giant leap for mankind.?  more...

Payroll Accounting ...e is designed to introduce individuals, entrepreneurs and small businesses to the cost of labor and its related payroll taxes. In some companies, payroll costs represent more than one-third of the operating costs. The employer is liable for meeting reporting requirements and for the money withheld from employees? wages or salaries and for payroll taxes. This course will focus on the  more...

Newsletter Writing for Non-Profit Organizations The Student will learn how to create a quality newsletter from concept through mailing on a limited budget. Non-Profit Organizations have unique budgetary issues when it comes to collateral materials such as newsletters. Often an information source as inexpensive to produce and distribute as a newsletter is overlooked due to misunderstanding the amount of work and expense involved. In this course  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ... your business`s potential. Many businesses, particularly small ones, tend to ignore marketing, and this often results in lower revenues. Frequently, small business owners don?t realize that marketing is something that they can do themselves, without hiring an expensive firm. This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ... your business`s potential. Many businesses, particularly small ones, tend to ignore marketing, and this often results in lower revenues. Frequently, small business owners don?t realize that marketing is something that they can do themselves, without hiring an expensive firm. This course will prepare you to do just that. In addition to learning essential marketing concepts, this course will  more...

How To Master Time Management ...ng goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques to help people at work, it does not exclude way to manage one`s time outside work. One of the exciting aspects of this course is that it combines the best of the old and new theories of research of time management. Students will be  more...

How to Locate the Very Best Funding Sources for Your Organization A self-paced course that teaches you how to effectively locate grants for your organization. This self-paced course gives you the tools to quickly and effectively find the very best funding sources for your organization. The author of this course allows email contact on a limited basis. This is a self-directed course. The author however will respond to any questions you may have as long as they  more...

How to Serve Your Customer This course looks at increasing customer service levels. This course explores how to create better customer service in a variety of atmospheres and locations. The course works for the beginning worker or management level.  more...

How to Make any Event Special This course explores aspects of event planning. This course explores event planning for business or personal settings. By exploring ways to streamline the event planning sequence, this course helps students plan their events from the ground up. Additionally, students create valuable templates that will assist them in future event planning.  more...

How to Successfully Manage a Small Business Pay Per Click Advertising Budget Pay Per Click Marketing Techniques that will save you time and make you money. The advent of pay-for-click search engines now offers you a benefit of instant traffic. To achieve high rankings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial  more...

Grant Writing Fundamentals for Non-Profit Organizations A self-paced & directed class that gives you the tools to effectively prepare grant proposals to seek funding for non-profit organizations. This self-paced class will give you the tools you need to efficiently and effectively prepare grant proposals to seek funding for non-profit organizations. To keep the cost of this course low we do not provide instructor interaction.  more...

Home Energy Fundamentals ...omfortable. Whether you are concerned with residential or small business applications, after this course you will understand how your home or business uses energy, acquire useful knowledge about the traditional sources of energy, and how to do a home energy audit or hire a professional to do one. Methods of making your home more energy efficient will be discussed. Finally, you`ll get an  more...

Database Design Concepts During this course you will learn the basic concepts of database design, the SQL language and how to design and implement a simple relational database. The course is suitable for all kinds of audiences, as it starts with the very basic concepts of database design and presents the subject in an easy manner. Coursework focuses on the real-life implementation of database solutions and on practical  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...m federal government agencies to Fortune 500 companies to small and rapidly growing firms in all industries. He is the author of eight books. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3  more...

Computer Security Awareness Training (CSAT) Computer Security Awareness Training (CSAT) provides employees with the critical knowledge and tools to prevent the destructive impact that hackers, viruses, and improper PC maintenance can have on your organization`s productivity, as well as protecting your organization`s critical assets and valuable intellectual property. Computer Security Awareness Training (CSAT) provides employees with the  more...

Build Your Own BIZ(tm) - Pricing Your Product This course will help you price your product for profitability and stability.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Price Your  more...

Build Your Own BIZ(tm) - Selling Skills This course is designed to sharpen your selling skills and help you close more sales. It will also help you set sales goals and measure the effectiveness of your sales force. Build Your Selling Skills and Close More Sales This course is designed to sharpen your selling skills and help you close more sales. The class includes text and downloadable resources. Description of Course Selling Skills  more...

Build Your Own BIZ(tm) - Teamwork This course will help you learn to build strong and effective workforce teams.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build  more...

Build Your Own BIZ(tm) - Using Financial Statements Understand and utilize financial statements to help you measure how well your company is doing. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Build Your Own BIZ(tm) - Writing a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the  more...

Build Your Own BIZ(tm) Comprehensive Certificate ...d Your Own BIZ? is a comprehensive Web site that provides small business owners with timely expert advice, actionable templates, and mission-critical insights to daily challenges in the following areas: Business Operations, Customer Service, Finance, Human Resources, Sales and Marketing. What Does It Do? Provides News & Action Alerts News feeds relevant to business are communicated on the front  more...

Build Your Own BIZ(tm) - How to Hire This course will help you make sound hiring decisions that help you maximize employee retention and return on investment. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Build Your Own BIZ(tm) - Networking Learn to establish, nurture, and maintain mutually beneficial relationships with practical networking strategies.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your  more...

Build Your Own BIZ(tm) - Performance Improvement This course will help you facilitate performance appraisals with your workforce.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ(tm) - How to Fire Firing an Employee may be the most difficult function you have to perform. How to Fire will help you get through this difficult process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Build Your Own BIZ(tm) - How to Borrow Money ...nsive and least intrusive sources of capital available to small and medium-sized businesses. This course will help you understand the loan process and how you can use this tool responsibly. The class includes video, text, and downloadable resources. Description of Course How to Borrow Money will explore the following topics: Positioning your business for borrowing from a bank Who to approach  more...

Build a Powerful Marketing Strategy--Instructor-Led ...ple rules are critical to any business`s success, yet few small businesses apply them effectively. This course will show you how to systematically approach the two most important questions you need to ask in your business?s operation: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a  more...

Build a Powerful Marketing Strategy--Self-Directed ...ple rules are critical to any business`s success, yet few small businesses apply them effectively. This course will show you how to systematically approach the two most important questions you need to ask in your business?s operation: what?s the best target market, and what message do I want to communicate to that market? Once you learn how to think according to this rubric, running a  more...

Build Your Own BIZ(tm) - Customer Service Strategies This course will help you understand the importance of customer service and help you define who your customers are, how to measure customer service, and determine the appropriate methods for obtaining customer feedback. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special  more...

Build a Powerful Branding Strategy--Instructor-Led ...your brand. It doesn`t matter whether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly  more...

Build a Powerful Branding Strategy--Self-Directed ...your brand. It doesn`t matter whether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a direct impact on your revenues. For consumer market companies, brands that are properly managed typically account for 50 to 80 percent of a business`s revenues. For industrial markets companies, brands that are responsibly  more...

Build Your Own BIZ(tm) - Better Budgeting This course will help you gain an overall understanding of the budgeting process. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create  more...

Build Your Own BIZ(tm) - Bootstrap Marketing This course will help you create a marketing plan and learn to promote your product effectively.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Build Your Own BIZ(tm) - Branding and Beyond Learn how to use branding to set your product or service apart from the competition and build value. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business  more...

Build Your Own BIZ(tm) - Crisis and Continuity Planning This course will help you plan for business-disrupting events and make certain that you can continue operation of your business if one of these events occur.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the  more...

Build Your Own BIZ(tm) - Customer Service That Sells Develop an internal customer service culture that is dedicated to serving your customers. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...

Build Your Own BIZ(tm) - Dynamic Workforce Management Effective personnel management is vital to your business. Dynamic Workforce Management will help you make sound personnel management decisions. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained  more...

Build Your Own BIZ(tm) - Employee Handbook This course will help you develop an employee handbook that helps you communicate the mission, vision, and objectives of your company. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this  more...

Beyond Grant Writing and Approaching Viable Funding Sources with Success Many grants are developed and submitted to possible funding sources each year. Few are chosen for funding. This course will highlight the characteristics of a funded grant and a granting organization`s criteria for success. This self-directed course will guide the participant through the process of finding, applying and successfully engaging grant funding sources. The five (5) week course will  more...

Bartending to the Max-Online ...d Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender and to teach you how to manage a bar like a professional. Her students have often been hired as managers when applying for a bartending job due to the lessons learned from this  more...

Basics of Business Math Series This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use  more...

Bartending the Easy Way-Online ...d Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look for in a good bartender. Her students have often been hired as managers when applying for a bartending job due to the lessons learned from Bartending the Easy Way. Kellie will teach you the basics that will  more...

Achieving Solar - An Introductory Guide ...entals of today`s solar energy applications for homes and small businesses. Site considerations will be covered, as well as payback and economic considerations for solar energy systems.Student has access for 60 days but may complete the course sooner. Achieving Solar - An Introductory Guide In this online six-module course, you will gain an understanding of the fundamentals of U.S. energy  more...

Accounting In An Hour ...ay. Accounting In An Hour Whether you are working with a small, medium or large organization, chances are you?ll never achieve your career expectations if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance  more...

5 Steps to Effective Persuasive Business Communication Get quick results with this proven method and technique. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed  more...

QuickBooks Pro 2007 ...small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2007 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts payable. In the  more...

MBA in a Box Fast and easy-to-use methods to create success in any small business.  more...

Sales Manufacturing TM Sales Production ...small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your business from a holistic perspective and to build the sales machine that best fits your  more...

Effective Intercultural Relationships ...between countries. All of these bordered areas, large and small, represent differing cultures. Whether comfortable or abroad, chances are, your business deals with people of varying cultures on a daily basis. In today's expansive work environment, employees, co-workers, customers, vendors, and business partners can all have a different cultural background from yours. The most obvious cultural  more...

Etiquette at the Business Meeting ...t's acceptable to use the telephone to invite people to a small, informal meeting but that written invitations are considered proper for all formal meetings? Did you realize that at a business lunch, small talk should be reserved for the period before the food has been ordered? Such is the nature of etiquette at the business meeting. In this course, you'll learn the proper conduct to display  more...

Goals and Setting Goals ...small, begin with an important first step: setting a goal. A clearly defined, attainable goal embodies a vision of what is possible. It's a guide star for those who navigate a course through obstacles to a desired accomplishment. However, the process of setting appropriate goals is often oversimplified or overlooked entirely. A well-constructed goal is challenging, yet achievable. It takes into  more...

Budgeting and Controlling Costs ...small change in schedule, resources, or scope can result in a major change in cost. The processes associated with Project Cost Management help Project Managers measure project performance and monitor cost variances. This course will highlight the importance of Project Cost Management to project performance. It will cover the inputs, tools and techniques, and outputs for the Cost Budgeting and  more...

Small Business Server 2000 To provide an overview of Microsoft Small Business Server (SBS) 2000 and its main features, such as its management consoles and monitoring tools, and to show how Microsoft Exchange 2000, ISA Server 2000, and Microsoft SQL Server 2000 integrate with SBS 2000  more...

Microsoft Small Business Server 2000 Administration To introduce students to the network planning and security issues involved in deploying Microsoft Small Business Server 2000  more...

Microsoft Small Business Server 2000 Features To introduce students to the communication and advanced features of Microsoft Small Business Server 2000  more...

Creating a Business Execution Culture ...tion. Whether you're a senior manager or the manager of a small business unit, you can do your part to create an execution culture in your company. One lesson explores the critical role leaders play in creating an execution culture. You'll learn about ways to turn your visions and ideas into actions. Do you have the right team in place to execute your ideas? You'll learn about assessing talent  more...

Management of Cash Flows ...nagement, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways to reduce overhead. With a knowledge of these strategies, managers improve their ability to  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention The content of this course includes details about each component of an Oracle database instance, such as data blocks, disks, memory, CPU, and dynamic views. Students learn about migration and chaining, reorganizing indexes, optimizing sort operations, tuning rollback segments, managing automatic undo, monitoring activities, implementing the Oracle shared server, and troubleshooting. Learn To:  more...

Designing Cisco Network Service Architectures Part 3 ...blueprints. Identify Cisco SAFE security strategies for small networks. Identify Cisco SAFE security strategies for medium networks. Identify Cisco SAFE security strategies for large networks. Identify Cisco SAFE security strategies for the Enterprise Edge. Unit 3: Designing VPNs (3 hours) Identify enterprise requirements for site-to-site and remote access VPNs. Identify the  more...

Designing Cisco Network Service Architectures Part 2 ...ify criteria for designing network management systems for small, medium, and large enterprise networks. Identify optimal decisions when designing a network management system in a given scenario. Unit 2: Designing for High Availability (3 hours) Identify features of a Cisco IOS high availability architecture. Identify characteristics of fault-tolerant devices and redundant  more...

Interconnecting Cisco Networking Devices Part 3 ...ng, expanding and planning simple Cisco internetworks for small or medium-sized enterprises; and configuring and supporting multiprotocol internetworks. Deployment: e-Learning/self-study Accreditation CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: WAN Technologies (2 hours) Identify features of WAN  more...

Interconnecting Cisco Networking Devices Part 2 ...ng, expanding and planning simple Cisco internetworks for small or medium-sized enterprises; and configuring and supporting multiprotocol internetworks. Deployment: e-Learning/self-study Accreditation CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Address Translation (1 hour) Sequence the steps for  more...

Interconnecting Cisco Networking Devices Part 1 ...ng, expanding and planning simple Cisco internetworks for small or medium-sized enterprises; and configuring and supporting multiprotocol internetworks. Deployment: e-Learning/self-study Accreditation CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Switching and Spanning (2 hours) Sequence the steps in  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...block size. Identify the advantages and disadvantages of small data block and large data block sizes. Identify the functions of the PCTFREE and PCTUSED parameters. Identify the guidelines for setting the PCTFREE parameter. Calculate and set the PCTFREE parameter when creating a table. Identify the guidelines for setting the PCTUSED parameter. Calculate and set the PCTUSED parameter when  more...

Windows NT Server 4 0 Routing RAS - Part 4 Course Overview This course is the final part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server. Implement, test and troubleshoot DDR. Identify the  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...s of Oracle data block size. Identify characteristics of small data block and large data block sizes. Run scripts to create and view the report.txt. Identify characteristics of PCTFREE and PCTUSED parameters. Calculate and set the PCTFREE parameter when creating a table. Calculate and set the PCTUSED parameter. Select the situations in which Oracle8 Server coalesces the free space of a  more...

E-Commerce Implementation Issues ... the cost and timescale requirements for Bob's Flowers, a small local florist that is to implement a small-scale implementation. Identify the key factors that influenced the navigation and storefront design of Toyo Toys' Web site. Identify the main store management tools used by Toyo Toys. Identify the main considerations that influenced the hosting decision of Toyo Toys. Identify the  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...ces that are suitable for configuring RRAS in an intranet small-size office. Identify the services that are suitable for configuring RRAS in an intranet medium-size office. Identify the services that are suitable for configuring RRAS in an intranet corporate internetwork. Identify the services that are suitable for configuring RRAS in an intranet branch office. Sequence the steps to  more...

NetWare Service and Support Upgrade - Part 2 ...ations of IDE in NetWare. Identify the features of three Small Computer System Interface (SCSI) versions. Identify the guidelines for installing hard disks. Sequence the steps to setup a SCSI disk. Identify the methods used for termination based on the placement of the SCSI disks. Identify the guidelines for working with SCSI cables. Sequence the steps to physically install an IDE disk.  more...

Building Scalable Cisco Internetworks Part 1 ...ning, expanding, and planning new Cisco internetworks for small, medium, or large companies. Deployment: Self-Study Accreditation: CEU credits: 0.70 CEUs Language Options: US English Total Learning Time: 6-8 hours Objectives: Unit 1: Extending IP Addressing (1 - 2 hours) Identify benefits of effective network design. Identify benefits of extending  more...

Building Scalable Cisco Internetworks Part 2 ...ning, expanding, and planning new Cisco internetworks for small, medium, or large companies. Deployment: Self-Study Accreditation: CEU credits: 0.70 CEUs Language Options: US English Total Learning Time: 6-8 hours Objectives: Unit 1: OSPF Protocol Concepts (1 - 2 hours) Identify features of Open Shortest Path First (OSPF) areas. Identify the steps  more...

Building Scalable Cisco Internetworks Part 3 ...ning, expanding, and planning new Cisco internetworks for small, medium, or large companies. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: EIGRP Protocol Concepts (2 hours) Identify the relationships between the Enhanced Interior Gateway Routing Protocol  more...

Building Scalable Cisco Internetworks Part 4 ...ning, expanding, and planning new Cisco internetworks for small, medium, or large companies. Deployment: Self-Study Accreditation: CEU credits: 0.90 CEUs Language Options: US English Total Learning Time: 8-10 hours Objectives: Unit 1: Introduction to BGP Configuration (1 - 2 hours) Identify key aspects of Border Gateway Protocol (BGP) path-vector  more...

Solaris--Part 2 Network Administration ... Specifying, installing and administering UNIX systems in small to large enterprises. Administering applications running on UNIX systems (both hardware and software). Managing users and security. Providing advanced help desk and information services. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Printers and Terminals Duration: 2 - 3 Hour(s) Identify the  more...

A 2003 Part 2 Install Troubleshooting ...ed Graphics Port (AGP) card. Match small computer system interface (SCSI) interface types with their descriptions. Sequence the steps to install a small computer system interface (SCSI) device. Unit 2: Device Installation and Upgrades (2 - 3 hours) Sequence the steps for installing a hard disk drive (HDD).  more...

CompTIA Server 2005 Storage Arrays Install Planning ...heir features. Identify the key aspects of the Internet Small Computer System Interface (iSCSI) technology. Identify the key aspects of the Fiber Channel over IP (FCIP) technology. Unit 2: RAID Concepts Associate the various Redundant Array of Independent Disks (RAID) levels with their descriptions. Match the hybrid Redundant Array of Independent Disks (RAID) levels with their  more...

CompTIA Server 2005 Hardware Operating System Install ...ng external devices. Identify the rules for configuring Small Computer System Interface (SCSI) devices. Identify the key aspects of the Power-on sequence. Identify the key aspects of developing server management plans. Unit 2: Configuration of Servers Identify the key aspects of upgrading BIOS and firmware levels. Identify the key aspects of configuring Redundant Array of  more...

CompTIA Server 2005 Upgrading Processors Storage Devices This course teaches the general aspects of upgrading servers. The course is divided into two units, Service Tools and Processors and Storage Devices. The Service Tools unit introduces the general tools that help the administrator learn about the health of the servers. In the Processors and Storage Devices unit, the key aspects involved in upgrading processors and different types of hard drives are  more...

QuickBooks 2003 Getting Started ...ickBooks 2003 is a bookkeeping program for home users and small businesses. This course introduces the QuickBooks 2003 program, its features, and its interface. The course covers the EasyStep Interview wizard, which is used to set up a company in QuickBooks 2003. Finally, the course outlines how to set up customers, accounts, and budgets. Learn To Identify  more...

Wireless Networking for Small Business ... benefits and applicability of wireless networking to the small business. It covers wireless components and configurations. It provides guidelines (?) on planning, setting up and securing a wireless network for a small business. Learn To Identify benefits of wireless technology for small business. Identify features and functions of  more...

Home Networking With Windows XP ...and home business. Windows XP facilitates easy setup of a small network. This course introduces the concept of home networking, the technologies involved and the various possible topologies. It then covers planning and setup of a home network, security considerations and firewall use and troubleshooting guidelines for the most common problem areas. After the course, the learner will understand  more...

Emotional Intelligence Emotional Intelligence for Executives ... most employees are in Arkansas and Indiana, while only a small administrative staff is located in Boston. For this reason, Mr. Cahill, corporate executives of Icon, and the Board of Directors have decided to sell the product group. In this meeting, you need to use the LISTEN process while reacting to this news. Unit 2: Leading with Emotional Intelligence (0.5 - 1 hour)  more...

Total Quality Management Principles ...on is in the top 10 for next year's poll. You hope that a small focused team will help to solve the issue of customer dissatisfaction and bring customer needs to the forefront of Icon's agenda. Revenue is also down by 50% and you're worried that this will further diminish your position in the market. Your goal is to achieve customer satisfaction by measuring and responding to customer needs,  more...

QuickBooks 2003 Curriculum ...ickBooks 2003 is a bookkeeping program for home users and small businesses. This curriculum introduces the QuickBooks 2003 program, its features, and its interface. It covers the EasyStep Interview wizard and outlines how to set up customers, accounts, and budgets. The curriculum also introduces options in the Create Invoices Window and the Receive Payments window. This curriculum consists  more...

CompTIA Server 2005 Server Fundamentals ...rocessors, and servers. The Storage Solutions unit covers Small Computer System Interface (SCSI) and Advanced Technology Attachment (ATA). Learn To: Identify the key aspects of system bus architectures. Identify the features of memory and processor types. Identify the types of servers and their features. Identify the key aspects of SCSI solutions. Identify the key aspects of  more...

Project Leadership Overcoming Obstacles ...ed coming in almost immediately because the sound hole is small and the phone is awkward to hold against your ear. As a result, sales began to slow down. In today's meeting, you tell the Product Design team a a Nancy Hurst, Ronald Spear, and Don Hamilton--that the X3 needs to be redesigned. Your job is to help the team deal with and, eventually, accept the change to a less complex, more  more...

QuickBooks Pro 2005 Setting Up ...ro 2005 -Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. Learn To: Learn about features of QuickBooks  more...

QuickBooks Pro 2005 Basic Accounting ...tware for business purposes; but will normally do so in a small business or home office environment. Deployment: Self-Study Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: QuickBooks Pro 2005 - Basic Accounting Learn about creating an invoice. Learn about modifying an invoice. Learn about creating a custom invoice template.  more...