Small Business Web-based Seminars - Training Resources

Empower Others to Promote Your Business What if you could cut your prospecting time in half? How about never having to prospect for business again because you ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see such benefit in what you do and the products and services you provide, that they re  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Secrets to Delivering Presentations That Win Business ...at lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from you. Kristina  more...

Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers  more...

Entrepreneurial Innovation for Solopreneurs Generate Sound Business Ideas When You Work Alone The health of your business requires a constant infusion of new ideas and innovation. Market trends, competition, and technology challenge you to look at your business in new ways to stay ahead of the competition, but the answers to solve those challenges don't rush to mind. As a solopreneur, you don't have a team to rely upon to brainstorm for  more...

Establish A Solid Foundation for Your Small Business Learn Critical Business Growth Strategies Beyond Product Expertise Being an expert in your field inspired you to launch your own business. The tough economy has quickly exposed the difference between being a, subject matter expert and a business expert ... the latter of which is knowledge many business owners do not possess. If you don't master the business side of the equation, your firm is  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Social Media Savvy How to Develop a Free Marketing Campaign that Delivers Profit What have you heard about social media marketing? Do you believe that Facebook and MySpace are just for teenagers? Do you know that the Obama Campaign maximized the power of the internet through social media to garner the power of close to 10,000,000 fans and supporters? What could that do for your business? In this webinar you will  more...

Establish A Solid Foundation for Your Small Business Learn Critical Business Growth Strategies Beyond Product Expertise Being an expert in your field inspired you to launch your own business. The tough economy has quickly exposed the difference between being a, subject matter expert and a business expert ... the latter of which is knowledge many business owners do not possess. If you don't master the business side of the equation, your firm is  more...

Profitability Strategies for Service Firms Find the cost sinkholes that are draining your profits Business leaders in service firms are under enormous pressure to find opportunities to reduce costs. While you have already undergone a round of cost-cutting, the cuts did not produce the expected results to the bottom-line. The company is relying on you to create cost reduction strategies without damaging the brand, but you've exhausted  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Secrets to Delivering Presentations That Win Business ...at lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from you. Kristina  more...

Wellness Strategies Following A Workforce Reduction Protect Profitability By Creating A Healthy Workforce You reduced your workforce to cut costs and become profitable. Yet, the profit strategy goes for naught if your healthcare costs skyrocket which will happen if you don't help the surviving employees adopt a healthy lifestyle. Increased stress, doubled-workload, and financial concern are creating health issues for your employees and their  more...

Sharpen Your Communication Skills to Drive Revenue Help Prospects See the Value in Your Offering 'Our product is the best but no one is buying it!' It's easy to blame the economy for a product not selling. It's much harder to look in the mirror and question if the problem is how you communicate with prospects. True, the economy is in peril, but people are still buying. How do you differentiate yourself and your product with your prospective  more...

Master Cold Calling to Drive Revenue Techniques to Get Your Foot In the Door Technology has created tremendous barriers for sales people. From caller ID to voicemail to professional screeners, reaching the decision-maker has never been more challenging. When you finally reach them, you have a mere few seconds to capture their attention or you get the dreaded click and opportunity is lost. For most sales people, the prospecting call  more...

Using Search Engine Optimization To Grow Your Business Myths, Legends, and Facts for Effective SEO for Your Website 'Why is my competitor getting ten times the website traffic that I do?' The world of search engine optimization (SEO) is a mystery for most. Conflicting information and inconsistent advice make you wonder if there truly is a method to getting search engines to highly rank your website. Some (maybe your competitors) have figured it out,  more...

Unconventional Marketing Strategies for Small Business Owners ...Small business owners are struggling now more than ever to grow revenue. Cash flow is limited and return on investment (ROI) dictates where this money is spent. You need to question where to invest marketing dollars how to measure performance and what to expect from ROI. Your marketing budget must be invested wisely or you will suffocate your business-- your pipeline will dry-up and your  more...

Pricing Strategies for Profitable Growth ...r prices to drive profitable revenue growth. Sarah Day, small business growth strategist, teaches business owners how to price for profit. You ll learn how to identify all factors that affect your company s profitability such as pricing, marketing and staffing and how to account for these items when setting your prices. She empowers you to price with confidence as you learn to plug the  more...

Create A Synergistic Executive Team to Drive Profits Leverage Your Leadership Team for Peak Performance Your executive leadership team holds the secret formula for business success in tough times. But is this critical team operating at its true potential? Probably not. From back-biting, to conflicting perspectives, to uncooperative attitudes, the executive leaders of your company may not be performing optimally and their success determines yours.  more...

Drive Employee Productivity in Challenging Times ...-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in international partnerships and alliances Kirk knows the pressures of business and how to create opportunities from adversity. He  more...

Article Publishing to Grow Your Business or Consulting Firm How to Build Your Reputation and Generate Revenue Using Articles The first thing clients do when looking for a consultant or researching your business is to check Google. One of the easiest ways to dominate search engine results is article marketing. Done correctly, articles help prove your expertise and generate leads. Incorrectly, article marketing becomes a drain on your time and can even  more...

After the Handshake Networking Strategies to Propel Your Business 'I shook a lot of hands at the event but now what? How do I turn the business cards I collected into real business relationships?' Networking is a powerful way to convert suspects into prospects if you do it correctly. Unfortunately, most professionals don t. Instead, you have dozens of tongue-tied conversations at industry events worrying whether you  more...

Social Media Savvy How to Develop a Free Marketing Campaign that Delivers Profit What have you heard about social media marketing? Do you believe that Facebook and MySpace are just for teenagers? Do you know that the Obama Campaign maximized the power of the internet through social media to garner the power of close to 10,000,000 fans and supporters? What could that do for your business? In this webinar you will  more...

Accountability versus Blame This webinar is about being more effective in your responsibility to someone else. Accountable individuals have the ability to manage others, are great collaborators and have a willingness to cultivate enthusiasm. Does this sound like you? If not, then be sure to attend this session. Do your employees have the motivation to achieve what you want? Does achievement make difference in the success of  more...

Cash Flow Strategies for Entrepreneurs ...Small business owners and entrepreneurs are specialists when it comes to their trade, but they are rarely financial specialists. As a result, when an owner wants to know what actions make sense to increase cash flow and profitability specific to their operations they rely on already overworked resources such as their accountants, controllers, bookkeepers, and CFOs to translate the company s  more...

Secrets to Delivering Presentations That Win Business ...at lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from you. Kristina  more...

Secrets to Delivering Presentations That Win Business ...at lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from you. Kristina  more...

What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...

Customer Service Strategies to Increase Revenue See Your Business Through the Lens of Your Customer When dollars are tight, customer loyalty is easily lost. When the service with your company slips due to budget cuts, the customer exodus becomes massive compounding your bottom-line issue. You can't afford to have your customers feel your pain as they represent a tremendous opportunity to grow your business. It s critical to deliver WOW!  more...

Restore Employee Trust After A Workforce Reduction ...owing the pain of a layoff. Nominated for Inc. Magazine s small business award for her trusting-workplace product, she teaches managers and leaders the recipe for regaining trust, the key ingredient for restoring productivity. Through Dianne s teachings, your employees will once again become passionate about your company and focused on striving to achieve. In this webinar, you will learn how  more...

Name Your Price and Get It! Strategies for Effectively Handling the Money Conversation 'If we don t lower our price, we won t get the business!' Just as kryptonite paralyzes Superman, the price objection stops sales people in their tracks. For some, it triggers a paralyzing fear. Others don t know how to resolve the concern. Drop the price? Walk away from the deal? Hold firm? There are tell-tale signs that tell you exactly  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

Got Business Challenges, Issues & Opportunities? Then Get Strategic Thinking & Planning Now The day-to-day hassles of running a business can be overwhelming. Before you know it, all your time is spent working in the business instead of working on the business. This is a common mistake that can be costing you and your business BIG TIME over the long haul. In this webinar, participants will discover the benefits of implementing strategic thinking and planning in the execution of their  more...

Success Strategies for Small Business Owners ...or Inspired Action A New and Targeted Perspective,' helps small business owners regain control of their business. He teaches you to identify the critical activities that must get done so that you can best align your time, effort, and resources. He takes the broad spectrum of distraction and helps you focus on the right activities, at the right time to ensure the success of your business. In  more...

How to Create Successful Strategic Marketing Alliances Use Marketing Partners to Grow Your Business Surviving the economic crisis demands fresh thinking and strategic marketing and you have plenty of creative ideas. The only catch? You don t have the budget to implement all of your plans. The solution? Develop strategic marketing partnerships with other organizations to extend your marketing and sales reach without increasing your budget. Ann  more...

How to Develop Your Employees with Little Investment Improve performance through self-directed learning Cuts hit the training budget hard. Yet, despite the economic crunch, employee development remains a critical requirement of a successful company. Resources are scarce, budgets are tight, but the companies that survive and thrive are those who learn the secrets to training their employees without breaking the bank. Tim Hagen, salesforce  more...

Keys to Unlocking Your Employees Potential ...-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in international partnerships and alliances Kirk knows the pressures of business and how to create opportunities from adversity. He  more...

How to Become Recognized as an Expert And Monetize Your Expertise! 'I know more about that subject than her! How come she is always the keynote and I'm always the attendee?' You have the experience done the research and created a unique approach but you are also a well-kept secret. You work hard chasing prospects and are constantly asked to share your knowledge for free. How do you go from being knowledgeable to being recognized as a  more...

How to Build a High Performance Sales Engine ...wn-to-earth style, he teaches practical applications that small business owners and sales managers can immediately implement to build their sales engine as a growth strategy. Through Andy s teachings, you will be able to develop processes and programs that lead your entire sales organization to perform consistently, systemically and at record levels. In this webinar, you will learn: Three  more...

Negotiating With The Big Dogs ...Small Businesses Can Contract Without Losing Their Shirt Every small-business owner dreams of landing big clients. But doing business with the big guys doesn t automatically mean big profits. Their executives and procurement officers are well-trained and ready to put the squeeze on you during contract negotiations. If you can't hold your own in the negotiation, be prepared to sacrifice all of  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

How to Immunize Your Business Against Recession Businesses facing an economic recession must take proactive steps to protect their business interests. When consumers tighten their purse strings, as has been happening in recent months, the business climate becomes far more competitive. Only the strongest businesses will emerge from a period of economic contraction stronger than they were when it began. This webinar will detail the necessary  more...

Software Development for Business Executives What You Need to Know to Guarantee Project Success 'Why do our IT projects keep running over budget?' With your bottom-line being squeezed by the economy, you can t afford to have your software development projects run over budget, miss delivery dates, or fail altogether. The good news is that you can avoid these deadly pitfalls if you know what questions to ask and when. Gary Gack, 40-year  more...

Social Media Savvy How to Develop a Free Marketing Campaign that Delivers Profit What have you heard about social media marketing? Do you believe that Facebook and MySpace are just for teenagers? Do you know that the Obama Campaign maximized the power of the internet through social media to garner the power of close to 10,000,000 fans and supporters? What could that do for your business? In this webinar you will  more...

Get Off the Plateau: Building a Sales Development Plan ...eed to ramp up sales but aren t sure where to start? As a small business owner you are responsible for sales whether you re comfortable in a sales role or not. This seminar helps participants begin the process of building a sales development plan to jump start selling efforts and help overcome discomfort over selling. We ll focus on identifying key contacts, who you should meet and what role  more...

Partnership: Separating the Creeps From the Jewels It takes a lot of courage to exchange a dependable paycheck for the unknown of business ownership, no matter how thrilling it sounds. You can t just put mortgage payments or college tuition on hold while you ramp up the business. So you find a business partner to share the risk. At least that s the thinking for over 40% of the successful businesses started each year. But if you ve ever been in a  more...

How To Build A Million-Dollar Business Remove The Obstacles That Prevent Business Success You set out to create a million-dollar business. What you have is a J.O.B. -- Just Over Broke. The painful realities of owning a business being tied to the office 24/7, putting out fires and managing employees have left you in tactical mode. You're stumped as you try to re-discover the strategic mindset you had when you launched your business.  more...

Business Development Secrets for Consultants Techniques that Get Clients Knocking Down Your Door! Business consulting generates over $100 billion in annual revenue yet, my phone isn t ringing. Welcome to the harsh reality of owning a consulting business, where working hard and knowing your stuff isn t enough to fill your client roster or your bank account. If you don t want to crawl back to the world of corporate employment, you need to  more...

Drive Employee Productivity in Challenging Times ...-one interviews with CEOs, IT professionals, managers and small business owners he brings real-world practical advice to the issues managers and employees face today. Having lost his job and rehired 3 times, 15 years managing teams from 10 to 100 and specializing in international partnerships and alliances Kirk knows the pressures of business and how to create opportunities from adversity. He  more...

Leverage Buyer Styles to Win More Sales The missing ingredient that keeps you from closing more Finally, you have the meeting with the decision maker that you have chased for months. No sale! You just could not make a connection with her. Was the prospect a jerk or was it your approach that caused the meeting to go badly? Sales people who approach every prospect the same way have a 75% chance of blowing the meeting! There is a critical  more...

Stop Stifling the Growth of Your Company! Learn how to remove the blinders that limit potential As a business owner and entrepreneur, are you focused on the big picture of where your company needs to go or do you only see a tiny microcosm and fight for crumbs? The Achilles' heel of many executives is that they have a vivid image of the little picture, but pay little attention to the big vision. They lead companies that have little  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

What Every CEO Should Know About Their Sales Organization Ask the right questions to know if your sales team is on track 'Where are the sales?!' Every CEO knows how to ask this question, but the response does not tell if the sales team is performing optimally or is aligned with the corporate vision. Revenue used to roll-in, almost magically, through the front door. Now that the economy has slowed, CEOs need better predictors of performance to  more...

Get the Trash Out Of Your Funnel What s a sales professional supposed to do in this turbulent economy -- you re not getting meetings with real prospects, your clients wonder if they ll be in business tomorrow and you re not generating revenue. You may rationalize that your sales funnel is filled with active leads, but it s actually just filled with rocks, weeds, and sand. How do you fill your sales funnel with qualified leads and  more...

Empower Others to Promote Your Business What if you could cut your prospecting time in half? How about never having to prospect for business again because you ve developed a network of Ambassadors to seek and find business for you? The Ambassador relationship is the ultimate relationship in sales. Also known as champions or advocates, Ambassadors see such benefit in what you do and the products and services you provide, that they re  more...

How to Build Strategic Alliances to Grow Your Business ...he other company.' Ouch! Lost again to the big guys! As a small business leader, it s frustrating to miss out on business opportunities because you don t have a broad offering to the marketplace. While you excel in your niche, the market is looking for breadth along with depth. How do you offer a comprehensive solution without breaking the bank? Marianne Badar Ohman, entrepreneur and fellow  more...

Become Your Prospect s Trusted Advisor How to Build Confidence that Turns Prospects Into Buyers Only 28% of buyers trust a message from a company. The Wall Street Journal found 92% have more confidence in information they find online themselves than from a company source. Prospects hit search engines first when they decide to solve a problem. They ask their friends and colleagues for referrals and opinions. They look for information  more...

Increase Lead Generation with Social Media How to Personalize E-Marketing to Attract Inbound Demand Buyers are only finding content relevant to their needs 42% of the time. If content isn t relevant, you ve lost leads without giving your company a shot. The top two marketing imperatives are increasing demand and enticing new audiences to engage. Company-focused messaging won t cut it. While it s long been touted that content is King, the  more...

Driving Cash Flow and Profits For Small Business Owners ...eps To Improve Your Bottom Line The economy is squeezing small business owners. If you are to survive and thrive, you need to be focused on the right activities and metrics for your small business. But, what are they and how do you achieve them? Jack Howe, 30-year business coach, teaches small business owners how to grow sales, profits, and most importantly, cash. Selected by the State of  more...

How Marketing Can Help Sales Sell More Sales Enablement Drives Revenue Growth PACE research finds that salespeople only spend 23% of their time actually selling. Salespeople spend too much time in early-stage lead generation instead of late-stage selling. They clamor for more qualified leads, but only follow up with about 30% of the leads marketing provides. With budgets tightening and sales cycles lengthening, companies can t  more...

How to Create Profitable Customer Relationships Leveraging Your Marketing ROI Into Client Retention Has your business lost customers in the last 5 years? Can your business afford to spend dollars recruiting new customers only to lose those customers to your competition? Technology and globalization have created a very competitive business climate making it more difficult and more expensive to attract and retain customers. Your company s  more...

Prosperity Economic Strategies for Business Executives Apply the Principles of Prosperity to Your Business and Your Life As the economy struggles and your stock portfolio continues to shrink, it s normal to become increasingly preoccupied with money. But focusing more attention on money actually makes you less effective at making and keeping it. To attract the wealth you want, you need to embrace the economics of prosperity. This simple, yet  more...

Predictive Analytics for Business Leaders As you grow your business, you rely on financial statements to make important business decisions. Whether you re planning a new business or preparing an exit strategy, your financial planning success hinges on choosing the correct metric as your driver. The right reporting metric is like a personal credit score get it wrong and you ll jeopardize your livelihood. But choose it correctly and your  more...

What Financial Planners Don t Tell Business Executives Leverage Prosperity Economics to Re-Establish Your Wealth The market has squeezed dollars out of your savings, delayed your retirement, and you feel your net worth shrinking. As a business executive, you know you need to do something, but you also know that when fear is high, intelligence is low. With a sea of conflicting information, you don't know what to do next and cannot afford a misstep. Do  more...