Instructor Led Soft Training - Training Resources
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From Pitman Training Centre London
Executive PA Seminar

...o book early!
This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others.
You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the management team and learn the art of
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From Impact Factory
Negotiation Skills Course




This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios.
Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car.
Sometimes it's
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Negotiation Skills Training




This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios.
Sometimes it's 'hard' negotiation, such as negotiating a new piece of work, a salary increase or the price we'll pay for a house, an advertising campaign or a used car.
Sometimes it's
more...
Project Management Course




This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward.
There are any number of good project management processes out there but, as always, a process is only as good as the
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Project Management Skills Training




This one day Public Project Management Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward.
There are any number of good project management processes out there but, as always, a process is only as good as the
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From The Training AdvantEdge
Avoid Toxic Communication Becoming a More Skilled Communicator




This two-day workshop is designed to help participants improve his or her communication skills with other people in their workplace or at home.
This workshop will also help participants who are struggling to find that middle ground between being too aggressive and too passive and how to counter the manipulative tactics of difficult people.
more...
From XChange Training UK
Acrobat Professional 8 training for collaborative workflows
...change, while PDF's print credentials allow for effective soft proofing. In addition, the new PDF Packages feature allows for the combining of documents even with security and digital signatures whilst retaining document integrity.
In this course, we look at using Acrobat's editing, commenting, and reviewing tools to help content providers work effectively in collaborative workflows. We also
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From Meirc Training and Consulting
HR KPIs Measuring the Effectiveness of Human Resources - Dubai Beirut Abu Dhabi




...ness of Human Resources.
Differentiate between hard and soft metrics in human resources.
List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits, performance management and human resources
Design a balanced scorecard and/ or a dashboard in order to evaluate the
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Win-Win Negotiation Skills - Dubai Jeddah




By the end of the program, participants will be able to:
Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles
Plan and conduct (individually and within a team) several negotiations.
Use the 10-point planning format that will allow reaching a win-win outcome
Appreciate and apply (if need be) different negotiating tactics.
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Win-Win Negotiation Skills
This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win
more...
Win-Win Negotiation Skills
This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win
more...
Win-Win Negotiation Skills
This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win
more...
Win-Win Negotiation Skills
This program is designed for All those involved in business, managerial and other kinds of negotiations. This program is worth 25 NASBA CPE s.Recognize the soft, hard and principled styles in negotiating and identify their own personal negotiating styles.Plan and conduct, individually and within a team, several negotiations.Use the 10-point planning format that will allow reaching a win-win
more...
From Primer Business Solutions Inc.
Personal Skills Personal Taxes





Course Description
This Personal Taxes training class will teach new users to master Simply Accounting software. A hands-on approach is taken and the exercises are designed to impart relevant skills and knowledge by having participants work through real-life examples and scenarios.
Checkout www. myprimer. ca for more details
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From KnowledgeWoods Consulting Pvt. Ltd.
Sales Skills Training












PROGRAM OVERVIEW:
Essential SELLING SKILLS is a TWO DAY Interactive Program designed to substantially improve participants skills in all important aspects of SALES PROCESS through Relevant Activities, Self-assessment, Discussions, Feedback and Systematic Trainer Inputs
DURATION: TWO (2) Days
Our Focus is on not just providing theoretical Information on Interviewing Techniques and their
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Microsoft Project Training













...tives of KnowledgeWoods Program on Managing Projects Microsoft Project 2007 are:-
- Hands-on experience on Microsoft Project so as to enable better planning, execution, monitoring & control of the projects.
- Application of Project Management Techniques, Concepts, and Approaches to accomplish best performance in projects by using Microsoft Project 2007.
For Program Details/ Cost/
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Interviewing Skills Training












PROGRAM OVERVIEW:
Successful Interviewing Strategies is a TWO DAY Interactive Program which enables participants to understand & apply Processes and Procedures that result in Successful Selection and Recruitment Decisions through the use of group and individual activities, exercises, formal inputs, role plays etc.
DURATION: TWO (2) Days
Our Focus is on not just providing theoretical Information
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Time Management Training












PROGRAM OVERVIEW:
Practicing TIME MANAGEMENT is a TWO DAY Interactive Program designed to provide the participants a strong foundation in Time Management and outlines key skills and techniques that can be immediately implemented at their workplace & help participants STAY ORGANIZED
DURATION: TWO (2) Days
Our Focus is on not just providing theoretical Information on Interviewing Techniques and
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Leadership Skills Training












PROGRAM OVERVIEW:
Conquer LEADERSHIP CHALLENGE is a THREE DAYS Interactive Program designed to enable the participants to understand their role as a LEADER, and how they may relate these skills in day to day running of the workplace
DURATION: THREE (3) Days
Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also exploring the
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Interpersonal Skills Training












PROGRAM OVERVIEW:
Developing INTERPERSONAL SKILLS is a TWO DAY Interactive Program that provides a practical foundation for enhancing your Interpersonal Skills
DURATION: TWO (2) Days
Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use, but also exploring the principles behind their use.
KnowledgeWoods deliver these programs across India
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Cultural Sensitization Training - India to US












PROGRAM OVERVIEW:
Cultural Sensitization Program is a ONE DAY program which enables the participants to PREPARE WELL to excel in Real Life Business Situations in USA by acknowledging & understanding critical differences between Indian & American Business Environment
DURATION: ONE (1) Day
Our Focus is on not just providing theoretical Information on Interviewing Techniques and their proper use,
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Business Communication Training












PROGRAM OVERVIEW:
Developing PROFESSIONAL BUSINESS COMMUNICATION SKILLS is a ONE DAY Interactive Program that provides a practical foundation for enhancing your Business Communications. It relies on proven organizational learning principles - Slides, Discussions, Systematic Trainer Inputs & presents content in a Straightforward, Informative, and Entertaining way
DURATION: ONE (1) Day
Our Focus
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Project Management Training












Project Management Training Program
Practitioner's Approach to Project Management Program
Duration - Two(2) Days
Program Overview:-
This program focuses on providing participants a strong foundation in Project Management Best Practices.
It not only provides theoretical Information on the concepts of Project Management and their proper use, but also explores the principles behind their use.
more...
Managing Projects using Microsoft Project 2003/2007













...tives of KnowledgeWoods Program on Managing Projects Microsoft Project 2007 are:-
- Hands-on experience on Microsoft Project so as to enable better planning, execution, monitoring & control of the projects.
- Application of Project Management Techniques, Concepts, and Approaches to accomplish best performance in projects by using Microsoft Project 2007.
For Program
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Supervisory Skills Training












PROGRAM OVERVIEW:
Learning SUPERVISORY SKILLS is a TWO DAYS Interactive Program designed to enable the participants to understand their role as a SUPERVISOR, and how they may relate these skills in day to day running of the workplace. The program lays special emphasis on Practices and Techniques for managing operational activities and people at SUPERVISORY LEVEL
DURATION: TWO (2) Days
Our Focus
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PRESENTATION SKILLS Training












PROGRAM OVERVIEW:-
Essential Presentation Skills is a TWO DAY Interactive Program designed to substantially improve participants skills in all important aspects of Presentation Delivery through Relevant Activities, Simulations, Self-assessment, Discussions, Feedback and Systematic Trainer Inputs
DURATION: TWO (2) Days
Our Focus is on not just providing theoretical Information on Interviewing
more...
From Medical Survival Consultants
First Aid Certification
The Basic and Universal First Aid certification courses offered through the American Safety and Health Institute (ASHI) are designed for those individuals seeking or requiring first aid knowledge of adults, children, or both.
Basic first aid concentrates on one age group, Universal first aid focuses on both age groups in the same course. We have the ability to fit the course and content to your
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From Trainers 'n' Mentors
Train The Trainer
Excellent opportunity to learn and / or refresh the art of training.
A must attend for all who make presentations and believe that they have delivered a training. Also a must for all those who are teachers and are initiating a career in freelance training.
Training provided by UK certified trainer of trainers.
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Corporate soft skill training - Delhi NCR



> Basic etiquettes
> Basic etiquettes for dining, party, formal and informal interaction
> Business writing
> Communication skills
> Cultural sensitisation for coming to India
> Cultural sensitisation for going abroad
> Customer service
> Dressing for success
> E - mail etiquettes
> Presentation skills
> Recruiter training for IT industry
> Team building exercises
more...
Understanding basic business etiquettes



Understanding basic business etiquettes
Program overview
This program is designed for all who work in a formal work environment. It covers workplace expectations and acceptable behaviors: appropriate business dress and grooming, verbal communication, telephone skills, time management, and general professional deportment. This course can easily be adjusted to incorporate your organization's
more...
Communication Skills



Communication Skills
What to Say and How to Say It
Program Overview
Some people seem to be able to say the right thing no matter what the situation. Their ability to navigate through tense discussions opens doors in the business world that may have otherwise closed. During this training program, participants will learn the secrets of communication pros, including building personal
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Presentation Skills



Presentation Skills
How to Create And Deliver High-Impact Presentations
Program Overview
No matter how good or important a message, if it's not delivered in an interesting and effective way, chances are it wona t be heard at all. Strong presentation skills can advance a career. Poor speaking skills can ground a rising star. In this program, participants will learn how to conquer the
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From HBF Networks
Cisco Unified Voice Portal Developer
CVPD Course Description
CVPD 4.0 teaches each student to use the CVP Studio graphical tool to build self-service IVR applications and to run and maintain them on the CVP VXML Server. This course also introduces the student to the other servers that may be part of their CVP solution.
Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio
more...
From Last Minute Training
Microsoft Excel Introduction (French Instructions, Eng Soft.)
Participants who take this course will learn how to create and edit basic Microsoft Office Excel 2007 worksheets and workbooks. The basic outline of this course includes: Creating a Basic Worksheet; Performing Calculations; Modifying a Worksheet; Printing Workbook Contents; Managing Large Workbooks; and more
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Powerful Communication Strategies
Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and
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Microsoft Word Introduction (French Instruction, English Soft)
Upon completion of the course, you will be comfortable creating, saving, opening and printing documents. You will learn to use basic editing tools such as alignment, text formatting and special effects. You will become familiar with page setup, tabs, indents, line spacing and error-checking as well as how to create, modify and edit Tables.
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Adobe InDesign Introduction (French Instr Eng Soft)
Adobe InDesign is a desktop publishing (DTP) software application produced by Adobe Systems. The software delivers powerful new features that allow you to explore more creative possibilities, experience greater productivity, and streamline repetitive tasks.
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Microsoft Project Training - Intermediate (Fr Instr., Eng Soft.)
This course is designed to cover more of the intermediate features of MS Project for users that have already been working and have a good working idea of Project.
more...
How to be a More Effective Leader
Location: Vancouver Date: 2008-05-06
List Price: $895 Offered Price: $625.00
Seats Available: 2
This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop MORE of them. Solutions will be offered as to how we can increase
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Communications and Soft Skills
September 12, 2006. Executive Briefing, with hands-on mini-analysis for immediate insight and use.
For executives who wish to learn about an additional way to increase the success and productivity of their teams, whether in sales, project work, customer service, etc.
For trainers and coaches to experience the simplicity and power of a new communications and soft-skill tool.
more...
From The Office Training Company
Managing Time & Priorities
Do you...
- Find everything you need easily and quickly?
- Complete work on time?
- Usually leave work on time?
- Feel in control of your life?
- Have plenty of time for family and friends?
- Feel successful?
What difference would it make if you went from just managing your time to Achieving Excellence in Time Management?
Join us on a 2-day workshop and discover:
- How to focus
more...
From Ascend Training
Online Adobe Photoshop CS4 Level 1 Beginning
...ges, and how they differ from other programs such as Microsoft Excel, Adobe InDesign and Adobe Illustrator High resolution (300ppi) and low resolution (72ppi) for web and print images
- Defining Color Modes such as RGB, CMYK, Grayscale
- Resizing and resampling images in Photoshop
Using Photoshop CS4
- Using the Photoshop toolbar
- Using the new CS4 Applicaiton bar, panels and
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From Future Media Concepts
Autodesk Smoke 2009 Level 1
...cal Editing
* TIMELINE 2 - EFFECTS
Intro to SoftFX
Timewarp
Soft FX
Axis Soft Effect
Containers
Versioning
* TEXT
Text Module
Text in Timeline
* ANIMATION 1
Interactive Animation
Channel Editor
Animation Tools in the Timeline
* COLOR CORRECTION
The Colour Corrector
The Colour
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From TFS Training Consultants Limited
Speed Reading



This short half day course is one of the few events where you can actually measure its effectiveness on the day.
Useful to anyone who wants to increase their reading speed either at work or in their personal life. Delegates on the event will have:
a been made aware of the constraints of normal reading.
a looked at how the brain reads and retains information.
a learnt the step by
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Project Management



This popular one day course uses interactive exercises to identify various strategies for the setting up and continual assessment of projects. It also looks at risk management and how complacency and assumptions can ruin project implementation.
The course will cover:
a Strategies for setting up and continually assessing projects.
a How to ensure projects are completed to the set
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Assertiveness



This course is suitable for any person looking to act in a more assertive manner. It is also very useful for those looking to effectively deal with others who are aggressive or passive towards them. Time will be given on this course for delegates to develop their own personal strategy.
The course will cover:
* What is assertiveness
* The difference between assertiveness, aggressiveness
more...
From URADICS
.NET Web Application Specialist with Soft-Skills Enhancement






... advanced technical course including hands-on project and soft skills enhancement. Industry reports suggest a pattern, where out of all technical students graduating only 25% of them are employable and rest 75% are not. The only reason why they are not employable is just, because they are not up to industry standards. This results in them being either being unemployed or being
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From Milty's Training Academy
Foundation Course



1. Foundation Course Project Jewelry Box Cost R 2460-00
Introduction to Woodworking - six Modules of 4 hours each. We cover the cutlist; differentiate between man made boards, soft and hard wood. Student works with the following ,sufacers, thicknessers, table saw, sliding compound miter saws as well as compound miter saws, router and router tables, sanding machines, sanding, clamp, glue as
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From ICR Education Society
NIFT 2010 + NIFT Sample appers + NIFT Coaching + NID 2010 + CEED 2010





...k ( UG )
29 ) NIFT 2010 Question Bank ( PG )
30 ) NIFT+ SOFT + PEARL + SHRISHTI( COMBINED PACKAGE AT UG LEVEL)
31 ) NIFT/ NID PORTFOLIO GUIDANCE
This correspondence Tutorial package/ Study Material is based on GATE 2010 Syllabus/ NATA Syllabus/ All India Architecture Aptitude Entrance exam syllabus for the above stated streams in the form of text, Diagrams, sketches, tabulated
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GATE 2010 Architecture CEED 2010 NID 2010 NATA 2009 BArch 2009 NIFT 2010 nata coaching



...k ( UG )
29 ) NIFT 2010 Question Bank ( PG )
30 ) NIFT+ SOFT + PEARL + SHRISHTI( COMBINED PACKAGE AT UG LEVEL)
31 ) NIFT/ NID PORTFOLIO GUIDANCE
This correspondence Tutorial package/ Study Material is based on GATE 2010 Syllabus/ NATA Syllabus/ All India Architecture Aptitude Entrance exam syllabus for the above stated streams in the form of text, Diagrams, sketches, tabulated
more...
From MotivatedMinds, Inc
The Genius Inside Workshop Series
The Genius Inside Workshop Series is an adapted version of a leadership development coaching program designed for groups. Ita s the perfect solution for organizations with budgetary constraints who want coaching for managers, executives and leaders.
The workshops are interactive and efficient. At the outset of the program, personal effectiveness is linked to job
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From Asktenali.com
Soft Skills Training


...Soft skills by S.Swaminathan
Objectives: This highly interactive workshop develops Soft Skills and Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles and are transformed into motivated achievers and performers.
After attending
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Developing Soft skills through Activities



A Transformational Workshop (Activity based Learning)
on Effective Communication, Team Building, Motivation and Time Management
By S.Swaminathan
Objectives: This highly interactive workshop explores Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve
more...
A Transformational Workshop on Leadership,Effective Communication, Team Building, Motivation and Time Management by S.Swaminath





A Transformational Workshop
on Effective Communication, Team Building, Motivation and Time Management
By S.Swaminathan
Objectives: This highly interactive workshop explores Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles and
more...
Developing effective people skills




A Transformational Workshop on Developing People skills by S.Swaminathan
Objectives: This highly interactive workshop develops People Skills,Leadership attributes and behaviors as they relate to successful management practices. Participants experience team-building activities, discuss team stages, communicate effectively, resolve conflicts, understand roles and are transformed into motivated
more...
From Paradigm Shift Outsourcing Solutions Pvt Ltd
Development Programs
Paradigm Shift focusses on three core areas:
Self Development Programs (SDP)
Managerial development Programs (MDP)
Leadership Develoment Programs (LDP)
The above training interventions can be offered as an entire package or as individual programs. Customization is a must for all training interventions. We, as a matter of protocol, conduct pre and post training evaluations. A report will be
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From Fog City Consulting LLC
Elite Project Manager Series - Online Project Management Training
... the people side of the project. Being able to master the soft skills of project management is critical especially to executive management.
Fog City Consulting presents the Elite Project Manager Series.
The series was designed to provide project managers with the added tools and techniques that will dramatically improve their ability to:
a Lead
a Present
a Communicate
a
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From CorEmpower
Professional Development Workshops
Time Management
Stress Management
Conflict Resolution
Interacting with Difficult People
Effective Communications Skills
Customer Service
Team Building
more...
From Sridhar's Quality Academy
Public Training Programs in Chennai, Hyderabad, Bangalore, Trivandrum, Pune, Mumbai and Delhi
...t (1 Day Workshop)
Risk Management (1 Day Workshop)
Software Metrics (1 Day/ 2 Day Workshop)
Root Cause Analysis (1 Day Workshop)
Software Estimation (1 Day/ 2 Day Workshop)
Review Effectiveness (1 Day/ 2 Day Workshop)
Software Project Management (2 Day/ 3 Day Workshop)
Business Analysis (4 Day Workshop)
Audit Effectiveness (2 Day Workshop)
Software Quality Assurance
more...
From NA Human Resource Solutions
NAHRS training schedule
- Training Needs Identification
- Assessment/Development Centre
- Employee Engagement
- Manpower Development
- Personality Development
- Emotional Intelligence
- Creative Problem Solving
- Active Listening
- Basic Counseling Skills for Managers
- Assertiveness
- Sensitivity Training
- Time Management & Goal Setting
- Interpersonal Communication
- Performance Feedback
- Interpersonal Relations &
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From Advanced Concepts
First Aid Training Basic - Advanced
...
Airway Obstructions
Hazardous & Triage (Health & Safety)
Soft-Tissue Injuries (Bleeding & Wounds)
Musculoskeletal Injuries (Fractures & Dislocations)
Injuries to the Head & Spine
First Aid Level 2
SAQA US ID 7854
NQF Level 4
Credits 4
Certificate Valid for: 3 years
22 hour Course:
Ethical responsibilities
The Musculoskeletal system
The Respiratory & Circulation systems
Sexual
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From Miracle Infocom
Corporate Training
...ware, Shell Programming, Miracle Infocom, Miracle Infocom software pvt. ltd., Miracle Infocom, training, corporate training, performance, Miracle Infocom software pvt. ltd.,Miracle Infocom, software training, pspl, Miracle Infocom software, forthcoming calendar programs at Miracle Infocom organizational learning, ooad training, calendar training, CBT, PSPL, ooad, conceptual training, seminar,
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Corporate Training
...seware, Shell Programming,Miracle Infocom,Miracle Infocom software pvt. ltd., Miracle Infocom,training, corporate training, performance,Miracle Infocom software pvt. ltd.,Miracle Infocom,software training,pspl,Miracle Infocom software,forthcoming calendar programs at Miracle Infocom organizational learning, ooad training,calendar training, CBT,PSPL,ooad, conceptual training, seminar, continuous
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Corporate Trainings From Miracle Infocom
...training
Sybase Replication Server training
Microsoft Dot. Net Technologies:
C# 2. 0 training
VB. Net 2. 0 training
ASP. Net 2. 0 training
Dot. Net 3. 0 training
Windows Communication Foundation training
Windows Presentation Foundation training
Windows Workflow Foundation training
Ajax on Dot. Net training
.Net Design Patterns training
Other
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From Spectra Mind Solutions
Prep Courses for Business Analyst Certifications at Hyderabad,Bangalore,CHennai,Kochin,Noida ,Newdelhi,Pune,mumbai












...he Product Life Cycle
8. Underlying Competencies for BA -soft skills
9. Techniques for Requirement gathering process
10. UML modeling and prototyping (Rational Rose, Visio, Erwin, Visual paradigm, Enterprise Architect) with case studies and templates.
11. Project management (procurement management, Risk management, proposal writing) with case studies and templates.
12. SDLC (Traditional
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From ITJobZone
Training program in Kolkata institutional Training for Softskill

...districts headquarters of West Bengal. We are looking for soft skill trainers to train students from the age of 13 to 21. Trainers with an exposure to behavioural training will have an edge. This is a month long assignment with 5 days of Train the Trainer and a certification program for trainers is incorporated in the same. The training days would be between 12 days to 18 days.
The train
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From Service Strategies
Support Representatiive

Superior customer service is critical to continued success for any service organization. This 1-day course introduces entry-level service representatives to the fundamental principles and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer
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From Miracle Infocom
Trainings From Miracle Infocom
...soft Technologies
Java Technologies
Database Technologies
MAINFRAME
COBOL, ,JCL, MVS, TSO/ISPF, VSAM
DB2, IMS DB/DC, PL/1
ASSEMBLER
CICS,MQ-Series
Adabas & Natural, Focus, REXX,CList
IDMS/ADSO
AS/400
RPG,COBOL/400,CL/400
I Series 400 and AS/400e Application Programming
AS/400 Administration
Java on AS/400 and Websphere on AS/400
Synon
CLIENT SERVER
C, C ,
more...
From Executive Solutions Ltd
Everyones a Customer -for Customer Service Excellence
This highly acclaimed course is now available as a public half-day workshop.
Delegates will leave this half-day workshop with tips on how to:
* deal with angry/ difficult customers
* identify areas to promote customer service excellence in their workplace
* assess strengths and weaknesses and opportunities for improvement in customer service .
* gain competitive edge through excellence in
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From BPOzitions Enterprise Pvt. Ltd
Advance Diploma in Call center Training
BPOzitions prepares learners of all ages as freshers and experienced professionals strive for higher achievement in communication, personality development and placement. One key to improving learner achievement is providing learners with relevant contexts for learning. BPOzitions offers these contexts in the form of classroom-based training with the knowledge and skills required for continued
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BPOzitions Certified Retail Professional


What do we Offer -FREE PLACEMENT:
BPOzitions offers specialized solutions for Retail Companies with an enviable client list. Our Client base includes all the leading Retailers. Depending on your competencies and after the completion of the training we have a job for you. We do not charge any fees for placement, however free placement is only for those who have completed training through us.
more...
From EJA International
Licensed NLP Practitioner Training Licensed by Richard Bandler - NovDec
THE UNFAIR ADVANTAGE?
NLPa (Neuro-linguistic Programming) involves the study of patterns, which are created by the interaction of the brain, language and the physical body. It states that all of our behavior is guided by internal processing strategies. All of us have a certain set of strategies for learning, motivating ourselves, selling our ideas, feeling angry, feeling depressed, feeling
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From Bottom-Line Training
Bottom-Line Boosting Sales Skills Workshop



This complete workshop is a comprehensive program that will improve the productivity and effectiveness of your Sales Engineers (Applications Engineers, Systems Engineers, etc.) and will produce results that directly improve your company's bottom-line. Sales Engineers will learn easy to remember and apply techniques that will make them more adept at all the tasks they perform on a daily basis:
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Bottom-Line Targeted Demo Skills Workshop



...software demonstration that hits the heart of your customer s challenges, establishes the value of your solution, and shows why your solution is better than the competition s embodies one of the most important skills Sales Engineers can develop. It is usually the first look your customer has at your solution and first impressions are vital. An exceptional demo can significantly reduce the
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Bottom-Line Focused Evaluations & Benchmarks



Evaluations and Benchmarks are the most resource intensive methods of selling your solutions, delay new business, and drive up your cost of sales. Sales Reps are usually compensated on revenue alone and often don't pay as much attention to the judicious use of the precious and costly Sales Engineer resources as they should. It is for these reasons that we teach your SEs how to team with the sales
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From Infitech Global
Corporate Training
...d SQA.
ERP
SAP-Technical & Functional, People soft, Siebel, Sybase, Pro-C, Oracle D2K Forms, Reports, PL/SQL/SQI, Oracle Applications, Oracle 11i, Oracle DBA etc
Oracle
9i DBA & Developer tracks
Datawarehousing
Informatica, Cognos, BO, Teradata, ETL, OLAP, Cognos, BO, MicroStrategy,Datastage etc
Operating Systems
Unix, Linux, AIX,
more...
From Priestley Training
COMMUNICATING & INFLUENCING FOR RESULTS



Course Overview/Aim
The course looks at how to communicate and influence others, and how effectively you are doing so. Delegates will gain a greater understanding of themselves but also others in order to be more effective as both a leader and a communicator.
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From in_cr_ove
Internal Customer Orientation
In successfully running organisations, the complacency that sets in first is to take the internal customers/ colleagues for granted. Later, such behaviour manifests in complacency towards external customer as well.
This training module provides a proactive look towards interpersonal relations to enhance internal/ external customer satisfaction. It draws inputs from improvement methods used
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From SmartWorkEthics. com
Smart Work Ethics Train the Trainer




The Train the Trainer Series is a 4 day workshop that is developed to address Business and Industry's request for employees with a work ethic. Your in-house trainers will learn how to work with Generation Y and how to help your target audience create a work ethic. We all know it should have been taught at home/ in the schools/ etc. but we find that employees lack this teachable trait. By
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From FOCUS Traco Indonesia
Presentation Skills Trainings


Become the presenter everyone enjoys listening to.
In business, tough times bring about rapid changesa and they must be communicated effectively. Being well-prepared to give a polished and persuasive presentation keeps you composed and ready for any audience at any time. Develop and enhance your public speaking style and turn even the driest, most mundane information into a dynamic, compelling
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From High Technologies Solutions
Data ware housing Training in Noida
...companies like IBM, Masteck, Mphasis BFL, Accenture, Tecnosoft, HSBC, Kanbay, Visual Soft, Infosys, Wipro, Mindtree, Tata, Infosys, iFlex, Majoris, KanBay, Polaris, Perot, HCL, CSC and many more...... The training is given only through Industry Professionals, having 5 - 8 yrs of Exp.
Website: www. htsworld. net
For more queries please contact:
SOUTH DELHI (Head Office): N-18, Kalkaji,
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From Advanced Corporate Services (ACS)
ACS CONSULTANTS offers Customized Training Programs on the following lines subjects
Management Development Programs
Leadership Skills Development
Work Life Balance
Communication Skills & Body language for Success, Positive attitude.
Self Motivation & Productivity Enhancement.
Turn Fear & Self Doubt into Confidence & Success.
How to negotiate a Win-Win situation.
Program yourself for Total Success.
Stress Management & Effective Relaxation
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From Persona International
In-House Freelance Soft Skills Trainers Development Program
...ainer Certification
The First International, Specialized Soft Skills Trainers Certification in the Middle East.
The Inscape Certified Everything DiSC Trainer designation provides you with credentials that demonstrate your in-depth understanding of DiSC, the Everything DiSC Facilitation System, and its applications. It ensures that you are grounded in the newest DiSC research and provides a
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From Aghreni Technologies Private Limited
Certification Course in Open Source Technologies with PHP
The packaged course is aimed at students who are in the final years of their graduation (M. CA., B. E., B. Tech., M. Sc., etc.) or who have already completed their graduation willing to take up career in open source technologies (Linux-Apache-MySQL-PHP). The training builds the required skills for the candidates on open source technologies for developer and QA positions. The course also prepares
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Certification Course in Open Source Technologies with Perl
The packaged course is aimed at students who are in the final years of their graduation (M. CA., B. E., B. Tech., M. Sc., etc.) or who have already completed their graduation willing to take up career in open source technologies (Linux-Apache-MySQL-Perl). The training builds the required skills for the candidates on open source technologies for developer and QA positions. The course also prepares
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From TOPS Technologies
Software Testing Manual
...Software Engineering and UML
Introduction to SDLC, Process Models.
Testing Concepts, Project Management
Overview of UML, Use Case Diagram
Class Diagram, Object Diagram, Interaction Diagrams
Software Testing
Fundamentals of testing
Why Testing is Necessary
What is Testing
General Principles of Testing
Fundamental Test Process
The Psychology of
more...
From Turning Point Management Consultants Pvt. Ltd.
Soft-Skills Development


3 different trainings and workshops are conducted to enhanced your employee's performance capacity.Develop competencies that are essential for achieving effeciency and effectiveness in specfic skill setls
Variety of Training programs offered by Turning Point Management Consultants -
Effective selling
Negotiating Skills
Finance for sales executives
more...
From High Technologies Solutions
Java Training / Course in Noida, NCR, Delhi, Gurgaon & Mohali






...companies like IBM, Masteck, Mphasis BFL, Accenture, Tecnosoft, HSBC, Kanbay, Visual Soft, Infosys, Wipro, Mindtree, Tata, Infosys, iFlex, Majoris, KanBay, Polaris, Perot, HCL, CSC and many more......
The training is given only through Industry Professionals, having 5 - 8 yrs of Exp.
For More Enquiries (WE are 7 Days Open)
Noida :
High Technologies Solutions
C-98, Sec-2,
Noida - 201301.
more...
From Metis ERC India Pvt Ltd
Soft Skills






Supervisory Development programme
Managing Performance
Project Management
Organizational Climate
Leadership
Customer Care
Communication Skills
Managing Change
Business Writing
Improving Personal performance & effectiveness
People management
Facilitation Skills
Workplace issues
Improving professional performance
Team development
Marketing & sales
Finance
Manufacturing Industry specific
more...
From High Technologies Solutions
ERP SAP / Oracle Apps Training in Noida / Delhi / Gurgaon / NCR / Chandigarh / Mohali



...companies like IBM, Masteck, Mphasis BFL, Accenture, Tecnosoft, HSBC, Kanbay, Visual Soft, Infosys, Wipro, Mindtree, Tata, Infosys, iFlex, Majoris, KanBay, Polaris, Perot, HCL, CSC and many more......
The training is given only through Industry Professionals, having 5-8 yrs of Exp.
For More Enquiries (WE are 7 Days Open)
Noida :
High Technologies Solutions
B-5, sec-2,
Noida - 201301.
more...
Java / J2EE Training Institute / Centre in Gurgaon, Noida, Mohali and Delhi




...companies like IBM, Masteck, Mphasis BFL, Accenture, Tecnosoft, HSBC, Kanbay, Visual Soft, Infosys, Wipro, Mindtree, Tata, Infosys, iFlex, Majoris, KanBay, Polaris, Perot, HCL, CSC and many more......
The training is given only through Industry Professionals, having 5-8 yrs of Exp.
For More Enquiries (WE are 7 Days Open)
Noida :
High Technologies Solutions
B-5, sec-2,
Noida - 201301.
more...
Course in IBM AS400, Mainframe, .NET, Java / J2EE, SAP in Delhi, Noida and Mohali



...companies like IBM, Masteck, Mphasis BFL, Accenture, Tecnosoft, HSBC, Kanbay, Visual Soft, Infosys, Wipro, Mindtree, Tata, Infosys, iFlex, Majoris, KanBay, Polaris, Perot, HCL, CSC and many more......
The training is given only through Industry Professionals, having 5-8 yrs of Exp.
For More Enquiries (WE are 7 Days Open)
Noida :
High Technologies Solutions
B-5, sec-2,
Noida - 201301.
more...
.NET Training Centre in Noida, Mohali and Delhi




...companies like IBM, Masteck, Mphasis BFL, Accenture, Tecnosoft, HSBC, Kanbay, Visual Soft, Infosys, Wipro, Mindtree, Tata, Infosys, iFlex, Majoris, KanBay, Polaris, Perot, HCL, CSC and many more......
The training is given only through Industry Professionals, having 5-8 yrs of Exp.
For More Enquiries (WE are 7 Days Open)
Noida :
High Technologies Solutions
B-5, sec-2,
Noida - 201301.
more...
From SQTL Integrated Solutions Pvt Ltd
Diploma in Software Testing

... for inspection and test that leads to the improvement of software quality. This course is aimed to benefit all people involved in software testing who wish to base their knowledge on a sound technical foundation or augment it. The education is suitable for quality and test professionals, programmers, developers, specialists and (project) managers who are responsible for the execution, planning
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From Wintrac Inc.
Negotiating Skills for IT Professionals
Information technology (IT) professionals are more productive when they can negotiate effectively with customers, business users and managers, vendors, and fellow team members. This workshop explains how to use effective negotiating techniques. It describes how to plan for a negotiation, define goals and desired outcomes, prepare ideal, realistic and fallback positions, use bargaining techniques,
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Managing IT Professionals Workshop
Effective managers play a major role in increasing the productivity and performance of IT professionals. They facilitate the rapid orientation of new employees and encourage the retention of existing, valued employees. This workshop develops and refines skills and techniques that improve management effectiveness in an IT environment.
You can get a complete list of other Professional Soft Skills
more...
Managing Change Within the IT Organization
This interactive workshop describes techniques for facilitating the change process. It helps to modify long-standing IT (information technology) organizational paradigms, examines types of change, and allows participants to explore the behaviors and feelings of those experiencing change. Role-playing activities assist participants in becoming agents for change.
You can get a complete list of
more...
Interviewing Skills for IT Professionals
This interactive workshop provides an opportunity to learn the different phases of interviewing: preparation and planning, conducting an interview, and follow-up. It also provides role-playing exercises that enable participants to apply and refine their interviewing skills. NOTE: This course does not cover recruitment interviewing.
You can get a complete list of other Professional Soft Skills
more...
Influencing Skills Workshop
In todaya s team-oriented and loosely structured organizations, it is often a challenge to obtain the agreement and commitment needed to work productively and meet deadlines. This interactive workshop introduces the skills and techniques of effective influencing and refines those skills through extended role playing activities.
You can get a complete list of other Professional Soft
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Facilitation Skills Workshop
Teams and groups are much more effective if they are led by a skilled facilitator who encourages participation and creativity while maintaining focus and staying within time constraints. A competent facilitator makes review sessions, meetings, and workshops more productive. A facilitator understands how to plan and prepare for group sessions and how to exercise the interpersonal skills that
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Effective Writing for IT Professionals
Companies, teams, and individuals are measured by how well they communicate. This interactive workshop helps IT professionals produce more effective documents. It reviews technical writing techniques and processes and provides examples and templates for continuing use after the workshop. Company specifics, such as style guidelines, can be incorporated. Each topic is reinforced by written
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Customer Care Workshop
In a highly competitive marketplace, customer care is the key to a companya s success. This workshop describes effective customer service techniques and provides opportunities for participants to apply and refine them through role plays and exercises.
You can get a complete list of other Professional Soft Skills Workshops classes at
more...
Confrontation and Conflict Management Workshop
In todaya s challenging work environment, individuals are encouraged to take responsibility and make individual contributions. Projects are often undertaken by cross-functional and multi-functional teams which afford many opportunities for creativity. However, there are also many occasions when disagreement and conflict cause frustration and reduce productivity. This workshop identifies
more...
Communication Skills for IT Professionals
Effective communication skills are the key to influencing others and to establishing and maintaining good relationships. This interactive workshop describes how to achieve mutual understanding and greater clarity in interpersonal communication, identifies and develops communication skills, and provides opportunities for refining skills through role-playing activities.
You can get a complete
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From Necas Automation
Soft starters contactors relays Control Panel Power Panels
...ervicing of all Types of PLC, Drives, HMI, SCADA Systems; Software Support. Our Training Lab is equipped by various make of PLCs, SCADA, HMIs, and Instrumentation & Drives. Our Professional Trainer's are more effective & capable to curious & friendly training methodology. We offer standard & custom made training courses for Fresh & Working engineera s need. NECAS Standard courses are
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From Performance Plus, Inc
The Building Better Job Aids BBJA Workshop



...kly develop job aids for virtually any type of
task from soft skills to technical skills
a Determine when job aids can eliminate training
entirely
a Describe the content of the job aid
a Select the best format for job aids based on the
tasks being covered, the environment in which
they will be used, and the audience using them
a Decide what materials job aids need to consist
of
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From Syslogy Consultancy
Corporate Software Training Soft-Skills Training Foreign Language Training
...ris
* Legacy Systems
3) Quality/ Process
* Software Testing
* Reviews
* Best Coding Practices
* Defect Prevention
* Software Metrics
* Process Improvement
* Configuration Management
* CMM/ CMMI Overview
4) Data Warehousing and Business Intelligence
* Oracle Warehouse Builder
* DB2 Datawarehouse
* Business Objects
*
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From Lean Sigma Management Institute
Lean Six Sigma Master Black Belt


A master black belt is very highly proficient in the six sigma tools and can train others in the methodology. Number of master black belts may be very few in the organisation.
Our Master Black Belt program is designed to help Black Belts transition into the Master Black
Belt role by providing them with all the tools they need to be successful teachers, coaches, project leaders and
more...
From Elucit Software Services Pvt Ltd
High end training on J2EE and Application Servers
...Software Services Pvt. Ltd. is a venture of ex-IITians.
We provide high end training on Websphere Application Server. The software has to be provided by the client. The consultant we have for WAS is an ex-IITian and has already delivered numerous training on WAS with all big MNCs like Birla Soft, Leihman Brothers, Perot Systems, HCL, CSC, etc.
Also, we provide trainings on Java, JDBC,
more...
Best corporate training on Web Services
...Software Services Pvt. Ltd. is a venture of ex-IITians.
We are engaged in the business of corporate trainings on Web Services besides other Java Technologies.
Also, we provide trainings on Java, JDBC, Servlets, JSP, Struts, Struts 2. 0, EJB3, Web Services, Spring, Hibernate.
The trainer on the java technology is an ex-IITian with a vast industry exposure. He has delivered a no. of
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From Peoplesmart Softskills Incorporation
Softskills & Personal Development Taining Program



...e feel important
How to make up Peoplea s mind
Soft Skills and behavioral skills
PRESENTATION SKILLS
Handling Fear & Nervousness
Content, Voice, Body language, Mannerisms
Preparation and Delivery
Individual Mock up Presentation
101 Technique for effective presentation
INTERPERSONAL & BEHAVIORAL SKILLS
Identification of different behavioral styles
more...
From LeoSoft Consultants
Telecommunications in Transitiontraditonal to VOIP
...espected professionals,
We Leosoft Consultants is a group of consultants providing technical support to the production, telecommunication, and other various industries. We today are the leading VOIP service provider .We specialize in mainly Asterisk and VOIP Soft Switch (VPS) for the customization of Calling Card, Callback, Pc2phone, Device to phone And customized
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From Faranani Facilitation Services (PTY) LTD
Women and Leadership Course
... positions in the workplace. The course focuses on the a soft skillsa of leadership styles, personal empowerment, working with teams, delegating and decision making and creating a positive working environment.
In addition it focuses on how to become a strategic manager. Strategic leaders and managers are able to mobilize and focus resources and energy on things that make a difference and
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From Fiona Campbell Consultancy
NLP Practitioner Training 7 days
The effectiveness of NLP training for personal and business development is now widely recognised. The objective of NLP is to model exceptional behaviour and to understand the strategies and processes of successful people and utilise those processes to create excellence. We all have our own perception of the world and everyone experiences this in their own unique way. When this is recognised and
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From Srivatsa Consultants
ARJUNA - AN OUTBOUND TRAINING PROGRAMME FOR STUDENTS
Training for employability, mock interviews, mock group discussions by experts in the field who also teach Recruiters to ask interview questions.
more...
From CoreData Corp
Best Data Warehousing Institute Training in Noida Delhi Ghaziabad
...
http://www. coredatacorp. com/
Any Graduate without software background also trained. All
B. E/B. Tech Candidates will be trained in one months. Other
candidates will be trained in two months. Free Software
installation. Free soft copy materials of interview
questions.
Maximum period of getting job will be 2 or 3 months and
job is guaranteed after 1 month training and 1 or 2
more...
From Yaxley Education
Spectacular Presentation Skills
a The soul never thinks without a mental picture.a (Aristotle)
more...
Team Building Workshop


a The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they dona t play together they wona t be worth a dime.a (Babe Ruth)
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From Zupiter Technologies
Training cum Placement on PHPMySQL
...ee, and efficient alternative to competitors such as Microsoft's ASP. PHP is perfectly suited for Web development and can be embedded directly into the HTML code.
The PHP syntax is very similar to Perl and C. PHP is often used together with Apache (web server) on various operating Systems. It also supports ISAPI and can be used with Microsoft's IIS on Windows.
What is MySQL?
MySQL is
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From Firefli Consulting Inc.
IT Architect Boot Camp



...hods, Process and Tools used in the Architecture Process. Soft Skills required to become a great IT Architecture Practitioner are a key part of this architecture training, and included within these architecture seminars.
In a compressed format, the attendee will participate in lectures and daily labs on the subject of each of the key architectures within an Enterprise Architecture Framework,
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From JC Asia Training
Business Skills 1-day or multi-day training in Guangzhou China
This business skills training covers a wide range of soft skills (such as effective customer service) and analysis tools (such as Root Cause Analysis). The course is taught by combining lectures with activities and games. These activities all focus on demonstrating the lessons that are taught in lectures. In addition to teaching new skills, the games also serve as team-building opportunities.
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From 29028-Adventure World
Outbound corporate Training
...ouths and kids throughout the world. We are using various soft adventure activities / workshops including aero adventure or war games or disaster managment also to get out the best from the participants to know their real potential (born ) and their limitations also.
Effective Team building / motivation / stress management / Recharning through Nature / disaster management / problem solving etc
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From TechTotal Soft Systems Pvt Ltd
Instructional Designing -ID Training Hyderabad
Welcome Instructional Designing Aspirants
Do you:
Plan to become a Instructional Designer
Want to streamline your preparation
Like to be trained by the Industry experts
Need a preparation solution that suits your comfort and requirements
Want a Course Completion Certificate
If your answer to any of these questions is Yes , then TechTotal is just the appropriate solution that
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From Omniscient International
Fundamentals of Embedded Systems and Software
...es the concepts shared by most embedded systems and their software. It also introduces the techniques used in the development of embedded multitasking application software. The course begins with the fundamental elements of embedded systems hardware and software, including their design and development. Fundamental processor and operating system concepts relevant to multitasking systems are
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From Toonz Animation Academy
The Art of Maya




Module 1
"Intro to 3d Animation Production Pipeline.
Understanding Maya Workspace.
Digital Sets & Backgrounds.
Character Modeling.
Uv Layout"
Module 2
"Texturing and Shading.
Organic Character Texturing.
Rigging and Weight Mapping."
Module 3
"Staging
Character Animation Principles.
CG Character Animation.
Lighting "
Module 4
"Particles Efx.
Soft body /Rigid body
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From Training Connection
InDesign Training
InDesign Training in Chicago by Training Connection
http://www.trainingconnection.com
1. Adobe InDesign CS3 Fundamentals - $795 (2 days - instructor-led)
2. Advanced InDesign CS3 - $395 (1 day - instructor led workshop)
INDESIGN TRAINING PACKAGE
Book InDesign Fundamentals and receive the Advanced InDesign for FREE. You save $395.
InDesign CS3 Fundamentals
This course
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From Premium Technology Inc.
Strategic Project Management

...Business Management and Relationship Management i.e. the softer skills .
Business Management
Using their real-life project as a case study, participants learn how to view the strategic importance of their project and then manage the project from this strategic perspective.
Understanding the project business driver, participants then learn the business cycle of a project including financial
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From Firefli Consulting Inc.
Technical Architecture Workshop


...ndation on the Roles and Skills of a Technical Architect. Soft skills such as leadership, consulting, decision making, communication and IT politics are covered.
It proceeds to deliver solid knowledge on the Methods, Processes and Tools used by the Technical Architect, as well as the Strategies needed to design and build technology blueprints, perform technology reviews, construct technology
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From HRDQ
Reproducible Program Library - Customizable Soft Skills Training Programs





...n.
Quality training at the push of a button.
You want soft-skills training that gets results.
You want training that addresses your specific needs.
You want training that s affordable.
And you needed it yesterday.
Sound impossible? Not anymore
Introducing the HRDQ Reproducible Program Library, a collection of over 70 half-day and one-day programs. Each program comes ready to
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From Performance Management Consultants
Supervisory and Management
Assertiveness and Conflict Resolution
Coaching and Teambuilding
Dealing with Difficult People
Effective Performance Appraisals
La gestion efficace des employ s - notions fondamentales en supervision
Managing for Superior Results I: The Fundamentals of Supervision
Managing for Superior Results II: Managerial Leadership
Managing for Superior Results III: Transformational
more...
From Graphik Connexions
Soft Skills Training






These classes are not technical in nature and do not require the use of a computer. Such as Time Management, Technical Writing, and Conflict Resolution.
more...
From Summit Business Solutions
Implementing High Performance Work Teams

This workshop focuses on human interaction in the workplace. Team selection criteria, coaching and development are discussed and techniques to sustain are presented. An off-site location is recommended.
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From musiceverything.com
Music Production Beginners


...ng studio before and has little or no experience of music software. You will learn about sampling, Cubase SX3, Logic Pro 7, midi instruments, soft synths and virtual studios like Reason as well the as basics of mixing.
The objective of the course is to enable the student to produce songs in their preferred style using software and hardware.
You will be encouraged to write and record your
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From Bonnie Ross Coleman
Corporate Competency



Every organization has its own unique style and culture. Individuals entering the work environment often struggle with the unwritten rules and culture of the workplace.
Corporate Competency teaches employees how to get involved in, and get ahead in the organization environment. The training is as basic as what to wear and appropriate workplace conversations, and then delves into more intricate
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From New Horizons Albany - Tech Valley
Business Skills Courses
Courses aimed at improving your business skills. Learn business skills such as business accounting, team participation, problem solving and call center management.
See all Business Skills courses available: http://www.nhtechvalley.com/category/5/
more...
From Project Management Training Associates
Leadership

The focus of the Leadership module is on leading participants through self-introspection to examine their skills, and the effectiveness of their skills. Personality styles will be used as a focal point for demonstrating common pitfalls in managing relationships. Importance of soft skills for the leader- manager will be discussed, and tools, techniques and strategies for improving leadership
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From HRDFusion
Working Towards Agreement



Working Towards Agreement is our half-day course in conflict resolution and management. Using the Thomas-Killman instrument to identify individual conflict styles, we lead the participants through a series of exercises following the key steps in confronting and resolving conflict. By the end of the course, people will have an understanding of their own "soft spots" in conflict situations and of
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From Calyptus Consulting Group
E-Com Sourcing

In this 1-day program, participants will learn the basic concepts of e-business; how to assess different e-business offerings; apply e-business initiatives to improve supply chain management; and learn to develop an e-business strategy. We will discuss how e-business initiatives can achieve both the buyer s and seller s objectives. The benefits in terms of hard and soft cost savings will be
more...
