Instructor Led Solution Training

Data Center UCS Jumpstart ...ring the most recent Cisco Unified Computing System (UCS) solutions, including Cisco UCS B-Series, Cisco UCS C-Series, and Cisco Nexus 1000V product families. This course covers the current and prospective Data Center Administrators through Cisco's UCS B-Series and UCS C-Series components with a heavy focus on systems architecture, installation, and administration. Special attention is paid  more...

Oracle Primavera P6 V7 Oracle Primavera course provides hands-on training for Primaveraa ™s P6 V7 a Standalone solution, leading participants through the entire project life cycle, from planning to execution. Topics include adding activities, assigning resources, and creating a baseline. Participants also gain a thorough background in the concepts of planning and scheduling. All workshops and instruction stress  more...

L'Obel Corporate Training Bangalore ...Solutions offers the most comprehensive corporate training programs for working professionals who wish to upgrade their skills and learn new technologies. Corporate training is provided as per the client s requirements, on-site, off-site at our training centers as well. L'Obel ITP provides the most comprehensive hi-end technology courses for IT professionals and aspiring IT students.  more...

SAP BI Training In BI 7. 0 course, you will learn how SAPa s Business Intelligence solution allows you to convert data into valuable information through hands on practices backed by extensive study material. Through the Data Warehousing Workbench, practice Data Modeling, Data Acquisition and the new Transformation Procedures, to name a few. Also, discover how Integrated Planning of BI has revolutionized and  more...

Six Sigma Green Belt Course Description: This course is designed for individuals who are new to the concepts of Six Sigma. Green Belt candidates are introduced to some of the Six Sigma tools and are exposed to the phases of the DMAIC process. Green Belts learn to quantify and control variation-using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and  more...

Oracle Technology Education Academy is offering the full-range of Oracle Training and Certification programs for fresh-graduates and professionals. The management of Technology Education Academy realizes the need of the time to playing an effective and vital role as ICT & OST Solution Provider by synchronizing with the cutting-edge technologies for the Country and the region. Technology Education  more...

Oracle in Pakistan The management of Technology Education Academy realizes the need of the time to playing an effective and vital role as ICT & OST Solution Provider by synchronizing with the cutting-edge technologies for the Country and the region. Technology Education Academy focuses to develop the human resource, which should get sound knowledge and technical competence to meet the challenges in various industry  more...

Linux Professional Institute Certification - 2 ...gy, which is sponsored/ funded by AAZAM Technologies (OST Solution Provider) and Technology Education Academy to offering Linux Professional Institute (LPI) Certification Programs from Junior to Master levels along with Ubuntu Certified Professional and Novell Certified Linux Administrator Certifications benefits to fresh-graduates and professionals in Pakistan at affordable cost and with ample  more...

Linux Professional Institute Certification - 3 ...gy, which is sponsored/ funded by AAZAM Technologies (OST Solution Provider) and Technology Education Academy to offering Linux Professional Institute (LPI) Certification Programs from Junior to Master levels along with Ubuntu Certified Professional and Novell Certified Linux Administrator Certifications benefits to fresh-graduates and professionals in Pakistan at affordable cost and with ample  more...

MCSE Certification Training ...ous MCSE / MCSA certification training using personalized solutions at top facilities in the Chicago area, look to MicroTrain. With a broad training schedule that can even be customized for your company's needs, MicroTrain continues to be Chicago's gold standard for IT and certification training. MCSE / MCSA training from MicroTrain is aimed toward IT pros including systems engineers, tech  more...

LiveCycle ES2 Building Applications Adobe LiveCycle ES: Building Applications provides developers the skills needed to utilize solution components in building LiveCycle ES applications. This 3-day course gives developers hands on experience in creating, deploying, testing and administering processes.  more...

Six Sigma Black Belt Training Certified Six Sigma Black Belt Training. Six Sigma black belts are the backbone of process improvement. They are the project leaders of most Six Sigma projects. This course teaches all of the skills necessary for successful leadership of a Six Sigma project. Six Sigma Black Belts generate an average of more than $200K per project of savings and new net revenue. Each Black Belt can lead 3-5  more...

The Customer Service Mindset Objectives: By the end of the program, participants will be able to: Analyze basic behavioral patterns of different customers' personality profiles. Practice the skills for dealing with customers and handling their complaints. Understand the concept of service mindset and ways of developing it within their organization.  more...

Customer Service Excellence: How to win & keep customers Objectives: By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.  more...

Call Center Management Skills Objectives: By the end of the program, participants will be able to: Identify and solve common call center problems. Acquire higher productivity from call center operators. Apply the skills required by a call center manager.  more...

Google Analytics Training ...solution enabling you to evaluate which online marketing initiatives are working best for your site, and how your users are interacting with it. This Google Analytics course enables delegates to make data-based site design decisions and design enhancements that will drive targeted traffic to the areas of your site where it will convert to sales. This practical Google Analytics Training  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...

Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...

Conflict Resolution Getting along in the Workplace ...solution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that all  more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...

Employee Dispute Resolution Mediation through Peer Review ...solution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they thought of the  more...

Lean Six Sigma Yellow Belt Training Projects are at the heart of a Six Sigma programme. The projects maybe led by a Green Belt or Black Belt but the bulk of the investigations, measurements and solution development will be undertaken by the team members. This 2 day Lean Six Sigma Yellow Belt training course provides delegates with an understanding of Lean Six Sigma tools and processes and improves the understanding and awareness  more...

Closing the Generation Gap in the Workplace ...e the people that we work with. We will explore problems, solutions, and strategies to help overcome issues of the generation gap. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Develop our understanding of where the generation gap issue surfaces, and the impact it has on the modern workforce. Understand and apply language that is  more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...

Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...

Business Writing That Works ...e opportunity to discuss their writing problems and share solutions with others in the workshop. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Have a better grasp of the basics of writinga that is, better appreciate the grammar, spelling, punctuation and sentence structure required for writing correctly. Practice the ability to write  more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...

Problem Solving Decision Making ...elp individuals enhance their efforts to find sustainable solutions and learn new ways to approach problem-solving to reach win-win decisions. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Increase your awareness of problem solving steps and problem solving tools. Distinguish root causes from symptoms to identify the right solution for  more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...

Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...

Building Better Teams Building Better Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an  more...

Offsite Training ITIL Training India Offsite ITIL Trainings are customized as per client's requirements. Offsite trainings is the best tool for cost effective, excellent training solution. Contact Vyom Labs to know more. We conduct following trainings under Offsite offerings: 1. ITIL V3 Foundation's 2. ISO 20000 / SQM Foundation's 3. IT Service Manager's / IT Service Management 4. ITIL V3 Intermediate: Service Operation  more...

Off-site Training ITIL Training India Off-site ITIL Trainings are customized as per client's requirements. Offsite trainings is the best tool for cost effective, excellent training solution. Contact Vyom Labs to know more. We conduct following trainings under Off-site offerings: 1. ITIL V3 Foundation's 2. ISO 20000 / SQM Foundation's 3. IT Service Manager's / IT Service Management 4. ITIL V3 Intermediate: Service Operation  more...

AT&T Certificate for Call Center Team Leaders ...f your Contact Center and agents. Here s a five days solution that will instantly improve your Team Leader performance. The overall approach is to address core competencies and skill sets in a comprehensive manner. AT&T Solutions training treats Contact Center team leaders as critical and highly valued resources with the intent of continuing to strengthen leadership abilities. This  more...

CCSP training by Network Bulls Cisco Certified Security Professional (CCSP ®) validates advanced knowledge and skills required to secure Cisco networks. With a CCSP certification, a network professional demonstrates the skills required to secure and manage network infrastructures to protect productivity, mitigate threats, and reduce costs. The CCSP curriculum emphasizes Cisco Router IOS (ISR) and Catalyst Switch security  more...

New GAAP for Private Enterprises in Canada offered across Canada ...dards for Private Enterprises (PE GAAP), a made-in-Canada solution designed specifically for the needs of private enterprises. Following is the outline for the program: Comparison of new PE GAAP CICA Handbook to existing CICA Handbook First Time Adoption Financial instruments Asset retirement obligations Employee future benefits Goodwill and other intangible assets Income taxes  more...

Microsoft EPM Solution ...ly called Microsoft's Enterprise Project Management (EPM) Solution, may not just be Installed, Turned on, and then Used by all stakeholders across the organization. Only thorough understanding of your business issues will lead to the most appropriate Microsoft EPM solution & approach. We at KnowledgeWoods Consulting (www. knowledgewoods. in) understand that. In association with our  more...

ISO 10002 Guide for Customer Handling ...ocessing customer complaints. A new ISO standard offers a solution for organizations on those occasions when the customer is dissatisfied with a product or service - guidelines for handling complaints in a manner that gives optimal results for both the organization and unhappy customer. ISO 10002: 2004, Quality Management - Customer Satisfaction - Guidelines for Complaints Handling in  more...

Assessing and Validating Solutions This seminar is designed specifically to teach practitioners techniques that are recommended by the International Institute of Business Analysts (IIBA ®). It builds the requisite knowledge and vocabulary based on the Business Analysis Body of Knowledge ® to prepare you for ultimately taking and passing the Certified Business Analysis Professional ® exam. The techniques and topics  more...

All About Use Cases ...ts techniques for discovering and communicating business, solution, system, and detail-level use cases. It is designed around effective exercises that allow the participants to apply the concepts in a realistic setting. The course focuses on helping real people in the real world find and document use cases at varying, audience-focused levels of detail. From the high level perspective of the  more...

How to Model Analyze and Improve Business Processes Business processes are what organizations do. Whether documented or not, whether designed or not, whether understood or not, nothing gets done until someone (or "the system") does it a that is what business processes are all about. They are a combination of business operating procedures, business rules, business data, and supporting technology. Yet, many business processes are undocumented,  more...

How to Manage and Communicate Requirements ...ly managing and communicating your business, stakeholder, solution, and transition requirements as defined by the International Institute of Business Analysis (IIBA ®) in their Business Analysis Body of Knowledge ® (BABOK ®). You will learn how the inputs, tasks, and outputs of the crucial IIBA ® knowledge area a Requirements Management and Communicationa contribute to making  more...

How to Plan and Monitor Business Analysis Activities ...hout the right requirements, you cannot deliver the right solution. Unfortunately, analysis is by its nature a process of discovery, meaning you cannot know what you will find until you find it. This uncertainty makes the business analysis activity particularly challenging to plan and manage. As a result, planning and managing the Business Analysis part of a project is its own Knowledge Area  more...

How to Elicit (Gather), Write, and Analyze Business Requirements ... requirements define the goals and objectives that any IT solution has to support. a Stakeholder requirements specify the needs of individuals or groups. a Solution requirements describe functions, information, and specific qualities that the delivered technology has to enable. a Finally, transition requirements define behaviors that facilitate moving from the as-is state of the  more...

How to Prepare and Facilitate Productive JRPJAD Sessions ...e the business requirements for an information technology solution. Conducting productive JRP sessions and delivering valuable business analysis results is critically dependent on the JRP/ JAD Facilitation Team. This scenario-based business analyst training workshop develops business analysis skills that are based on the collective experiences of many successful JRP facilitation teams. These  more...

Requirements Definition Techniques for Subject Matter Experts ...he business and stakeholder requirements for the project. Solution and transition requirements are derived directly from their contributions. Without good SME input, your projects can easily get off track or ultimately fail. Yet, this group is all too often totally ignored when it comes to training in how they can improve their contributions. This 1-day course introduces SMEs to the process  more...

How to Test an Application using Business Requirements ...d in defining and testing evolving information technology solutions based on the business needs as expressed in business, stakeholder, solution, and transition requirements. This course teaches business analysts who are responsible for testing how to plan, structure and prepare static and dynamic end-user acceptance testing efficiently and effectively in the real world. Well-planned and  more...

CCNP Voice (formally CCVP) Plus Bootcamp ...who earn a CCVP certification can help create a telephony solution that is transparent, scalable, and manageable. Earning a CCVP certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. The certification content focuses on Cisco Unified Communications Manager (formerly Unified Call Manager), quality of service (QoS),  more...

Successful Negotiating Skills Moving from conflict to a win-win situation If you struggle to get what you want from people whose help you need but over whom you have little direct authority, you may need to brush up your a win-wina ™ negotiation skills. Successful negotiation helps you to resolve situations where what you want conflicts with what someone else wants. In a win-win situation, you find a solution that is  more...

Strata 3D CX - One Day Essentials Training Course ...rata 3D CX is the application which offers designers a 3D solution as easy to use as Photoshop and with the precision of Illustrator. Strata 3D CX gives designers the ability to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more. Our trainers will take  more...

Strata 3D CX - Two Day Introduction Training Course ...rata 3D CX is the application which offers designers a 3D solution as easy to use as Photoshop and with the precision of Illustrator. Strata 3D CX gives designers the ability to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more. Our trainers will take  more...

AHA BLS For Healthcare Providers Class Course Description The BLS Healthcare Provider Course is designed to provide a wide variety of healthcare professionals the ability to recognize several life-threatening emergencies, provide high quality CPR, proficiently use an AED (Automated External Defibrillator), and relieve choking in a safe, timely and effective manner. Intended Audience Healthcare providers such as physicians,  more...

PMP Exam Prep - The Velociteach System by Andy Crowe ...d becoming a PMP. A fully integrated blended learning solution The Velociteach PMP ® Exam Prep system is not just a course, but a fully integrated and complete blended learning solution which includes: - 3-day instructor lead PMP Exam Prep course - The book: "The PMP Exam: How to Pass on Your First Try" - by Andy Crowe, PMP - Comprehensive student workbook containing presentation  more...

Business Analysis for the Project Manager ...nd thereby help bridge the gap between the client and the solution team, has always been an essential ingredient for achieving project success. There are usually not enough dedicated Business Analysts to go around, therefore on small to medium size projects the role, if not the title, of business analysis often falls on the shoulders of the project manager, or other core team members. In fact,  more...

Business Systems Analysis for Object Oriented Projects with UML ...cifications of the problem domain within which a software solution will be constructed. Students will learn the power of the Unified Modeling Language version 2 (UML 2) for expressing business concepts and project goals using object-oriented models, to prepare for either in-house, or out-sourced, technical design and implementation. Extensive hands-on exercises using two complete, and parallel,  more...

CFA Level 1 Test Series ...etailed Score Analysis * Peer Comparison * Text Solution * Pricing (inclusive of all taxes)- Rs. 1000 for 4 tests or Rs. 650 for 2 tests Professional - You will have access to these additional features * KV CheatSheet * Face to face discussion session * 2 hour, Phone-in/ Online-chat session with CFA cleared tutor * Pricing (inclusive of all taxes) - Rs. 1500 for 4 tests  more...

XSLFO Training ...y from XSLT. XSLFO provides the ultimate, standards-based solution to producing print and other presentation documents from XML information. This course teaches XSL with a focus on producing PDFs, using Apache FOP as the formatting engine. Though XSL is quite a dense technology, this one-day course provides a solid grounding in the basic techniques, and students will leave the course ready to  more...

Lotus Notes Domino 8.5 Building Collaborative Applications Workshop This 3-day course is for customers who need to add more value and extend functionality beyond e-mail to Lotus Domino applications and collaborate in real time. Lotus Notes 8. 5 continues to incorporate the open standards of the Eclipse application development framework and a component-based service-oriented architecture (SOA). Developers and customers now have the ability to build Domino  more...

Advanced AVVID Troubleshooting and PBX Integration ...ponents such as routers and switches with an IP Telephony solution. They will also integrate the call processing and client components such as the CallManager and IP phones. Students will then troubleshoot the environment based on some of the most prolific calls that have come into the Cisco TAC on IP Telephony. Course Description Troubleshoot problems with servers running  more...

Cisco IP Contact Center ...sponsible for: Implementing and configuring the IPCC Solution Suite Supporting the IPCC Solution Suite Installing the IPCC Solution Suite or Product Components Student Prerequisites This course does not require any prior ICM nor CallManager/AVVID training but it is highly recommended that the student have experience with and understanding of ICM Product Traning. Course  more...

Troubleshooting Unified Communications Systems Description: Troubleshooting Cisco Unified Communications Systems (TUC) v1.0 equips network professionals with the knowledge and skills required to troubleshoot Cisco Unified Communications systems in enterprise, mid-market, and commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system/solution level, and for components, such as  more...

Cisco Unified Communications Architecture and Design course UCAD_10 Course Description The Cisco Unified Communications Architecture and Design course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data  more...

Cisco Unified Voice Portal Developer ...tudent to the other servers that may be part of their CVP solution. Hands-on practice includes programming labs and building applications that incorporate every element of CVP Studio into a comprehensive full-featured application. Students also learn the limits of Studio and how to extend it using Java-based code to create their own elements that display in Studio and execute at the Start or  more...

Cisco Unified Voice Portal Implementation ...* Explain the components, function and call flow of a CVP solution when deployed in either a Standalone or Comprehensive model. * Group, summarize and complete the steps necessary to configure a functional Unified CVP Comprehensive deployment model with Unified ICME. * Demonstrate use of 6 Unified ICME MicroApps available to support caller interaction with Unified CVP. * Demonstrate  more...

Cisco Unified Communications IP Tel Part 2 v60 ...g and configuring, a Cisco Unified Communications Manager solution in a multisite environment. This course focuses on Cisco Unified CallManager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco Unified Border Element, and configuration of  more...

Cisco Unified Communications IP Tel Part 1 v60 ...ng and configuring a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and  more...

CIPT Accelerated CIPT parts 1 and 2 v60 ...ng and configuring a Cisco Unified Communications Manager solution in a single site and multi site environment. This course focuses primarily on Cisco Unified Communications Manager Release 6.0, the call routing and signaling component for the Cisco Unified Communications solution. It also includes H.323 and Media Gateway Control Protocol (MGCP) gateway implementation, the use of a Cisco  more...

CCVP Bootcamp Training ...alling, configuring, and maintaining a Cisco IP telephony solution. This course focuses primarily on Cisco CallManager, the call routing and signaling component for the Cisco IP telephony solution. This course includes lab practice where you will install and configure Cisco CallManager; configure gateways, gatekeepers, and switches; and build route plans to place intra- and inter-cluster Cisco  more...

ADMINISTRATING CISCO CALLMANAGER ...o IP phones and how they work within a Cisco IP telephony solution. You will learn the basic features of Cisco IP phones, analog adapters, and conference stations; the IP phone power-up and registration process; and the audio coders-decoders (codecs) that are supported by Cisco IP phones, and the advantages and disadvantages of each. Lesson 3: Connecting End-user Devices This lesson will  more...

CISCO CALLMANAGER MCS BOOTCAMP ... System engineers must be able to integrate Cisco's AVVID solution to meet customer voice and data requirements. This is an extensive, five-day, instructor-led course with a lab consisting of four equipment pods. Each pod simulates an enterprise with two branch offices that students configure over the course of the week. This course provides system engineers with the knowledge and skills  more...

Adobe Photoshop CS5-Level 1 ...t Digital Training & Designs provides you with the right solution to help you understand Adobe Photoshop to create your own spectacular digital images. Check our schedule for class dates and prices for Adobe Photoshop training in Dallas, Texas or call us for private training at your site. Whether you enroll in our Photoshop public classes, or have us create private training for your entire  more...

Appraising for Peak Performance ...g a shortcoming in performance and offering a development solution. Identifying satisfying outcomes from work The Benefits of Appraisal: Avoiding appraisal apathy a first examine the process Answer the question a Whata ™s in it for mea ? Promoting the opportunities that the appraisal presents Generating employee engagement pre-appraisal tools The Appraisal Documents:  more...

WordPress Training 1 Onsite Relevant Trafik is an award winning Search Marketing and Design firm. We specialize in Social Media Marketing, Design/ Development and Training. We train on how to use the most popular blogging platform: WordPress. WordPress can be used as a blog or as a full blown website, giving you the user, the advantage of controlling your identity and your brand. WordPress is a free and open source software  more...

Onsite Search Engine Optimisation SEO Training Course ...of getting website visitors. You may be looking for a solution to poor visibility within the search engines or have become frustrated relying on third party advice for your search engine rankings and wasting money. If so, our SEO workshop will be of benefit to your business. It will allow you to keep your website optimised and maintain your visibility, ultimately saving your company money.  more...

Search Engine Optimisation SEO Training Course 2 Day ...of getting website visitors. You may be looking for a solution to poor visibility within the search engines or have become frustrated relying on third party advice for your search engine rankings and wasting money. If so, our SEO workshop will be of benefit to your business. It will allow you to keep your website optimised and maintain your visibility, ultimately saving your company money.  more...

Affiliate Marketing Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. The premise of affiliate marketing is very simple; it is like a commercial referral scheme. For example, if you refer your friend to join Sky TV, then Sky would give you some sort of incentive or a gift for doing so. In affiliate marketing, it is a little different because instead of referring your friend, you refer online visitors  more...

Adobe Photoshop CS5 ...solution to help you understand Adobe Photoshop CS5 to create your own spectacular digital images. Check our schedule for class dates and prices for Adobe Photoshop CS4 training in Dallas, Texas or call us for private training at your site. Whether you enroll in our Photoshop public classes, or have us create private training for your entire staff, we will help you learn to create art in a  more...

Adobe After Effects training Dallas Texas ...be After Effects Cs4 training provides you with the right solution to help you understand Adobe After Effects CS4. Check our schedule for class dates and prices for Adobe After Effects training in Dallas, Texas or call us for private After Effects training at your site. In this three-day class students are given an introduction to Adobe After Effects through the completion of several  more...

Adobe Premiere Pro ...solution to help you understand and use Adobe Premiere to create digital video. Check our schedule for class dates and prices for Adobe Premiere training in Dallas, Texas or call us for private Premiere training at your site. Whether you enroll in our public classes, or have us create private training for your entire staff, we will help you learn to create powerful, "eye-catching" digital  more...

Consultancy Skills for Training and Development Professionals ...ing skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you. Outcomes You will be able to: Choose and apply a consultancy style that builds rapport Gain entry with clients and begin the consultancy process Explain how organisational  more...

Adobe Photoshop CS4-Level 2 ...ital Training & Designs we can provide you with the right solution to help you understand and Adobe Photoshop to create your own spectacular digital images. Whether you enroll in our public classes, or have us create private training for your entire staff, we will help you learn to create art in a productive and efficient manner. Check our schedule for class dates and prices for Adobe Photoshop  more...

Not Today Thank You! Essential Sales Skills ...plicit and explicit needs and assessing the value of your solution First Seek to Understand People like people who are like themselves; building rapport with people you don t have natural rapport with, consultative and collaborative behaviours to build effortless rapport Objections are Opportunities Master the art of over coming the most common objections; No trust, no need no urgency and  more...

Adobe Illustrator ...Digital Training & Designs, we provide you with the right solution to help you understand and use Adobe Illustrator to create your own spectacular logos, line art, and comps. Check our schedule for class dates and prices for Adobe Illustrator training in Dallas, Texas or call us for private training at your site. This course focuses on the fundamentals of using Illustrator's diverse tools.  more...

BOR210 - BusinessObjects Desktop Intelligence XI R2 - Report Design ...telligence is an integrated query, reporting and analysis solution that allows business users to access the data in their corporate databases directly from their desktop and present and analyze this information in a Desktop Intelligence document. This course is designed to give learners comprehensive skills and core knowledge to present and analyze information, distribute documents and  more...

BOC310 - Crystal Reports - Report Design I - Fundamentals of Report Design ...Reports 2008 is a powerful, dynamic, actionable reporting solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. This two-day instructor-led course is designed to give you comprehensive skills and in-depth knowledge to plan and create reports that will help you analyze and interpret information. As a business benefit, you will  more...

BOC320 - Crystal Reports - Report Design II - Business Reporting Solutions ...: Crystal Reports - Report Design II - Business Reporting Solutions Crystal Reports 2008 is a powerful, dynamic, actionable reporting solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. This two-day instructor-led course is designed to give you comprehensive skills and in-depth knowledge to plan and create reports that  more...

BOC330 - Crystal Reports - Report Design III - Report Processing Strategies ...Reports 2008 is a powerful, dynamic, actionable reporting solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. This one-day instructor-led course is designed to give you comprehensive skills and in-depth knowledge required to plan and create reports that will help you analyze and interpret important information. As a  more...

BOE330 - BusinessObjects Enterprise XI 3x - Designing Deploying a Solution ...BusinessObjects Enterprise XI 3x - Designing Deploying a Solution This four-day instructor-led course teaches system administrators the skills and knowledge required to design and deploy a BusinessObjects Enterprise system. Students will learn how to analyze and identify customer requirements in order to design a BusinessObjects Enterprise solution using the concepts of High Availability,  more...

BOR220 - BusinessObjects Desktop Intelligence XI R2 - Advanced Report Design ...telligence is an integrated query, reporting and analysis solution that allows business users to access the data in their corporate databases directly from their desktop and present and analyze this information in a Desktop Intelligence document. This course is designed to give learners the comprehensive skills needed to apply advanced reporting techniques in the creation of Desktop  more...

Finding creative solutions to problems ...A Problema ™ A framework for problem prevention and solution a a A Troubleshooting Guidea ™ - The pro-active approach a Preventing a Charging Rhinoa ™sa The two stages of thinking a a Constructeda ™ and a Ill-Constructeda ™ problems The a Teama ™ approach to problem solving a identifying stakeholders Methods to stimulate good, active thinking  more...

Performance Management Course Objectives: This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all  more...

Oracle Supply Chain Management APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in  more...

Oracle HRMS APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in  more...

Real Application Cluster APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in  more...

Oracle Apps 11i Technical APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in  more...

Oracle Apps DBA APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in  more...

Oracle Work Flow APPSOT is a leading Information Technology provider in Consulting, Out Sourcing, Training, Services and business Process outsourcing organization that envisioned and Pioneered the adoption of the flexible global business practice that today enable companies to operate more efficiently and Produce more value. APPSOT relationships are driven by shared values and goals and not rigid; lock-in  more...

Business Driven UML ...s training course teaches how to deliver business-aligned solutions using Select Business Solutions' Select Solution Factory. The course explains how to model business strategy using BMM, business processes using BPMN, the use of the UML for analysis and design, and data modeling to represent the physical implementation of data. It also provides practical exercises based on a realistic case  more...

Linux Server Training Installing Configuring Optimizing and Troubleshooting Linux soundtraining. net's Linux server training is two information-packed days of Linux training filled with hands-on exercises, live demonstrations, explanations, and real-world examples. This is the perfect way to get up to speed in a hurry on the Linux operating system and open source software in general. In just two days, our experienced, professional Linux+ certified trainer will show you how to  more...

Developing and Leading High Performance Teams ...erformance teams * Skills and techniques to ensure resolution and commitment to each step * Knowledge of your own personal preferred Team Style * Knowledge of how to notice other peoples preferred Team Style & how to deal with them * A community of professionals that will share resources, best practices, and serve as solution finders to personal and team concerns within your  more...

Team Building Program Accountability and Team Cohesion ...ult and accountability of actions with department Solution: Create-Learning-Team Building will lead team building, accountability and leadership based initiatives. We will administer a team building pre-assessment and deliver a report of the pre-assessment to all the team members, fine tuning the facilitation and team development to match the areas that the team feels are needed  more...

Finding the Solution Problem Solving and Decision Making ...solutions to most any problem or situation. Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps: Focusing - Define, prioritize, focus and analyze problems. Idea Generating - Generating creative & useful  more...

Problem Solving and Decision Making Description Decision making is a process of choosing among alternative courses of action for the purpose of attaining a goal or goals. This is an important matter for managerial functions. What should be done? When? How? Where? By whom? Do you do it alone? Do you involve others? Do you let others make the decisions? Some people just aren't good at making decisions. Other people can snap to a  more...

Individual Crisis Intervention and Peer Support and Group Crisis Intervention This intensive, 27 hour class provides comprehensive training in both Group and Individual Critical Incident Stress Management (CISM), a complete, multi-component approach to early crisis intervention for people who have recently experienced trauma. This combined training is a perfect solution for organizations looking to save time and money in training their crisis teams.  more...

Oracle Database 11g Performance Tuning ... Limitation of Base Statistics * Oracle Database 11g Solution: Metrics * Benefits of Metrics * Viewing Metric History Information * Statistic Histograms * Database Control Usage Model and Setting Thresholds * Server-Generated Alerts, Creating and Testing an Alert Module 5. Using Baselines * Comparative Performance Analysis with AWR Baselines *  more...

Edward de Bono's Lateral Thinking for Creativity Lateral Thinking Edward de Bono's Lateral Thinking programme delivers the classic out of the box thinking which most organisations expect from their management these days. Lateral Thinking seeks a solution to a stubborn problem through unorthodox methods that would normally be ignored by logical thinking. This programme is more process-orientated than the other creativity programmes we  more...

Administering MediaWiki Training Course This course has been created for people who are going to use WikiMedia software as editors, users and web site administrators. This course explains how to: * Find the information you are looking for on an existing site * Create, edit and remove pages * Design a structure of the page * Analyse the best solution for the structure of the entire project * Manage  more...

Beyond Static Design Use of Dynamic Systems for Engineering Analysis and Design 12 CEUs ...ing systems. Dynamic systems allow closed form analytical solutions to a class of engineering problems that otherwise involve methods of trial and error solution. Transform methods and use of graphical tools allow consideration of problems of this type. Example applications include structural design, electronic circuitry and filters, and thermofluid systems. Objective The objective of this  more...

Resolving Conflict in the Construction Project Environment 18 CEUs ...y expensive, both financially and personally. Delays in resolution, the financial costs of using the legal system and the added expenses of document management all contribute to increasing the cost of construction. The stress of litigation loaded onto the daily burdens of dealing with disputes can take a heavy toll on staff. Professionals involved in construction projects, particularly those  more...

Business Rule Management BRMS with Drools Training Course This course aims at enterprise architects, business and system analysts and managers who want to apply business rules to their solution. With Drools you can write your business rules using almost natural language, therefore reduce the gap between business and IT.  more...

Selling effectively in the insurance sector ...ss with senior boardroom clients the value proposition of solutions in a risk management and corporate finance framework. In particular, they need the ability to negotiate with senior teams in a compelling manner in order to position themselves as trusted professional advisors. They need to demonstrate a comprehensive understanding of the main board agenda, and bring client facing capabilities  more...

CPD - market professionals CPD - market professionals Everyday your market professionals will be dealing with securities and trading derivatives in the global marketplace. Regardless of their front office role: fund manager, trader, analyst, sales or structuring; every moment they are away from the markets costs your organisation money. Training, however, is vital to keep your professionals up-to-date and ahead of  more...

Business Development Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly competitive  more...

Geotechnical Design Refresher Workshop ...res and enable participants to select the best foundation solution for different types of civil engineering problems. After completing the course, participants should be able to design deep and shallow foundations and supervise their construction. The course philosophy is to provide the participants with the information they need to design state-of-the-art foundations. The information is  more...

Foundation Design ...p is to enable participants to select the best foundation solution for different types of civil engineering problems. After completing the course participants should be able to design shallow and deep foundations and supervise their construction. The course philosophy is to provide the participants with the information they need to design foundations at the state of the art. The information is  more...

Scrum Team Training ...ther senior team members who are responsible for managing solution delivery. OBJECTIVES Using a combination of interactive presentations, problem-solving exercises, and team-structured simulations, the experiential Scrum Team Training 2-day class will enable participants to: a Understand the core principles, strategies, and practices of Scrum a Apply Scrum in multiple project  more...

Binary Runtime Environment for Wireless ...t for Wireless (BREW) Developer Training Course. BREW is solution for developing and delivering applications for today's wireless communication devices. BREW is a software application development platform created by Qualcomm for CDMA-based mobile phones. This course is designed to provide an introduction to the BREW API and SDK, and how to leverage BREW to bring your applications to users of  more...

Designing Strategically Aligned Public Sector Solutions Through lecture & case study-driven workshops, you'll learn how to bridge the gap between planning & implementation. You'll relate the impact of different solution strategies on the EBA & be able to use EBA designs in Requests for Proposals (RFPs)...  more...

Microsoft Outlook 2010 Level 1 Microsoft Office Outlook provides an integrated solution for managing e-mail, schedules, tasks, notes, and more. Key enhancements include the new cached mode, automatic grouping of messages, junk e-mail handling, and improved reading views.  more...

CATIA V5 - Week C - Knowledgeware 3D FTA 5 days This course will consist of Creating parameters, Formulas and Lists, Adaptive Behaviors, Design Tables and Part Families, Knowledge Advisor Tools, Powercopies, Knowledge Expert, Rule Base, and Solution Analysis.  more...

Geotechnical Design Workshop 18 CEUs The main objective of this workshop is to apply the principles of Soil Mechanics to the design and analyses of geotechnical structures and enable participants to select the best foundation solution for different types of civil engineering problems.  more...

BAASS - Quickbooks 2010 - Level 1 QuickBooks is accounting for small businesses offering all of the essential features for a complete accounting solution. In this beginner's course you will explore how to setup the basic components of the system for day-to-day use. options.  more...

50400A Designing Optimizing and Maintaining a Database Administrative Solution for Microsoft SQL Server 2008 MS Certification This five-day instructor-led course provides the knowledge and skills to design, optimize, and maintain a database administrative solution for Microsoft SQL Server 2008.  more...

Citrix Presentation Server 45 and XenApp 50 for Windows Server 2003 Support Intended for IT professionals, such as server, network, system & help desk administrators familiar with Microsoft ® Windows Server ™ 2003 environments. Also ideal for system engineers, analysts, consultants, architects & Citrix Solution Advisors...  more...

UCCXA - Cisco Unified Contact Center Express Advanced Build on the knowledge & scripting experience gained in the prerequisite UCCXD course by exploring more advanced techniques in scripting as well as the overall Customer Response Solution (CRS) functionality. Invoke behaviors that involve web-based apps..  more...

5054A Designing a High Availability Messaging Solution Using Microsoft Exchange Server 2007 This 2-day course teaches messaging engineers to design a high availability messaging solution using Microsoft Exchange Server 2007.  more...

6331 - Deploying and Managing System Center Virtual Machine Manager This three-day instructor-led course teaches students how to implement a Microsoft System Center Virtual Machine Manager V2 solution in an organization. The course also discusses how to install, configure, and deploy VMM.  more...