Online Solution eLearning - Training Resources

Computing Fundamentals - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Computing Fundamentals. This covers the skills outlined in the Computer Fundamentals portion of the IC3 certification examination. It teaches the student to recognize different computer types, common hardware components, and basic types and needs of software. It also explains how software and hardware  more...

Key Applications - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. This covers the skills outlined in the Key Applications portion of the IC3 Certification Exam, which addresses the skills and functions common to Microsoft Windows applications. It focuses on applying these common skills and functions using Microsoft Word and Microsoft Excel. Some of the  more...

Living Online - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Living Online. This covers the skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their  more...

IC3 Training Solution Bundle Covers all three tested areas of the IC3 (Internet and Computing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and  more...

Information Technology Infrastructure Library (ITIL) This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...

Complete Guide to Medical Math for the Health Care Professional (Crane) ...s?; Insulin Calculations - Homework. Chapter 11 ? Percent Solutions; Percent Solutions - Sample Problems; Percent Solutions - Tutor Sheets?; Percent Solution -Homework. Chapter 12 ? IV Drip Rate Calculations; IV Calculations - Sample Problems; IV Calculations - Tutor Sheets?; IV Calculations - Homework. Chapter 13 ? Alligations; Alligations - Sample Problems; Alligations - Tutor Sheets?;  more...

Managing IPSec in Windows Server 2003 To outline the decisions, considerations, and procedures for implementing an IPSec solution  more...

Windows Server 2003 Implementing Routing and Remote Access To determine an appropriate routing and remote access implementation strategy and a suitable security solution for it  more...

Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...

Designing a Database Server High Availability Solution for SQL Server 2005 To select the appropriate database storage design for a high availability scenario and identify a suitable replication solution  more...

Designing a Database Failover Solution for SQL Server 2005 To identify the appropriate cluster configuration solution, database mirroring solution, and log shipping solution for a database  more...

Designing a Database Server Data Recovery Solution for SQL Server 2005 To select the appropriate data backup and recovery solution for a SQL Server 2005 database  more...

Designing an Application Solution for SQL Server 2005 recognize how to design and build a database model and a physical database, and how to secure it  more...

Completing Inbound Sales Calls Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also  more...

About 360-Degree Performance Feedback ...l? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public, private and non-profit sector organizations presently use 360-degree feedback. In fact, as of the mid-1990s, nearly all Fortune 500 and Fortune 1000 companies were using it. As well, many Global 2000 companies have  more...

Overcoming Difficult Service Situations Your customer's face is more contorted than anything you've ever seen...eyes bulging, fists clenched, and a scowl that makes Scrooge look like a nice guy. It's tempting to cut and run, but coping with even the most challenging situations is part of customer service. This course is designed to give you the means to hang in there when the going gets especially tough. Recognition of the warning  more...

Writing a Business Case Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter. Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

The Process of Negotiation "Let us never fear to negotiate. But let us never negotiate out of fear." What do you think John F. Kennedy was thinking about when he spoke these words? Have you ever felt fearful while negotiating? Negotiating is unavoidable. It is a natural part of life, like the emotion of fear. Understanding that fear is a form of stress can help explain why it can crop up during the negotiation process if  more...

Problem Framing ...u're sure your line of sight is aimed straight toward the solution. You'll discover how to recognize and gather information about a problem so that all contingencies are accounted for and all subtleties considered. You'll learn how to uncover the various assumptions, both conscious and unconscious, that are typically made about problems. After identifying these assumptions, you'll be able to  more...

NET Solution Vision and Requirements To establish the steps and techniques needed to define a solution vision and gather and analyze requirements  more...

Developing NET Specifications Strategies and Conceptual Design To define development and operations strategies and derive the conceptual design  more...

Creating the NET Logical Design To derive the logical design for the solution  more...

Creating the NET Physical Design To create the physical design for the solution  more...

Implementing NET Remoting and WSE in VB NET Applications To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...

Oracle 11i Project Management and Projects Integration To recognize the Oracle Enterprise Project Management Solution products, the integration of Oracle Project with other Oracle e-business applications, and how to define an Oracle Applications set of books  more...

SAP Overview To recognize SAP as a leading ERP solution, identify the mySAP products available, and execute basic tasks in mySAP ERP  more...

Analyzing Requirements Using Models ...solution development methodologies that a business analyst must consider when modeling software or business systems. These approaches include business process, object-oriented, and structured analysis methodologies. Though the decision of which methodology to use depends on the culture and standards of the organization, a business analyst can only properly represent the solution by first  more...

Refining and Documenting Requirements ...ss analysts model the behavior, processes, and usage of a solution to a business problem, they must analyze and document the requirements. To do so, they must compile accurate definitions and descriptions of the solution to allow the project team to correctly implement it. This course will examine how to refine user and functional requirements, quality of service requirements, assumptions, and  more...

Communicating and Implementing Requirements ... of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation. This course will explore methods of creating a requirements communication plan, developing and presenting a requirements package, and conducting a formal review and  more...

Implementing NET Remoting and WSE in C NET Applications To recognize how to implement a security solution for .NET Remoting, identify the enhanced security features provided by WS-Security, and distinguish between critical WSE security classes  more...

Analyzing Requirements and Resources for Microsoft Exchange 2000 Server To identify what company requirements and resources need to be analyzed before a messaging solution can be designed  more...

Designing Exchange 2000 Functionality To describe how to design a functioning messaging solution  more...

Project Server 2003 The EPM Solution To recognize, manage, plan, and deploy the Project Server 2003 EPM Solution  more...

Six Sigma--Statistical Process Control ...pressing a cork into the crack? Would you consider such a solution permanent? When a Six Sigma?? team imposes control measures on a process it has improved, it does so with the idea of making its improvements long-lasting. The Control phase of the DMAIC model (Define, Measure, Analyze, Inform, Control) doesn't rely on quick fixes. Instead, it applies statistical techniques that will monitor and  more...

A Primer for Ensuring Accountability ...solution or part of the problem." That assertion from Eldridge Cleaver is a perspective that you must impart to each and every employee you supervise. There are many effective ways to get them to see this valuable viewpoint. And that's what you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability to communicate a  more...

Performance Support Performance support is the new training buzzword. In a world that demands instant information and fast response, training can no longer suffice as the only solution to performance gaps. Learn how to provide performance consulting using a variety of interventions to address performance challenges. Find out how to create a performance-consulting department to replace your training department and how  more...

Total Quality Management - Managing TQM Rollouts Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...

Total Quality Management - Essentials of TQM In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

Design of Experiments and Validation of Solutions in Six Sigma ...e changed to meet the desired improvement, teams generate solution ideas to optimize the response, and then the ideas are tested, implemented, and validated. Later in the control stage, efforts are made to keep the improved processes, products, or services under statistical control and to retain the gains. This course explains the basic design of experiments (DOE) concepts and outlines how to  more...

E-Learning Essentials Pt 1 - E-Learning and Successful Strategy ...rious challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in successfully implementing an e-learning solution, the need to link the strategy to  more...

E-Learning Essentials Pt 2 - Marketing to Your Key Players ...f marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an organization that  more...

E-Learning Essentials Pt 3 - Deploying and Measuring Your Solution ... on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with the solution deployment, how  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ...ems. • Identify DirXML, ADSI, and single Directory solution. • Identify DirXML administrative tasks. Audience The intended audience for this course includes Technical Managers, System Administrators, Software Engineers, and Network Administrators. They should be experienced IT professionals who are experts with Novell NetWare 4 or NetWare 5 and have prior knowledge of Novell  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ...B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements for BizTalk and the various installation options. Learn To • Match the challenges of Enterprise Application Integration (EAI) with Microsoft BizTalk Server 2000  more...

Exchange 2000 Infrastructure Design--Part 4 ... administrative groups. Unit 2: Deploying a Messaging Solution Duration: 2 Hour(s) Identify the features of Message Application Programming Interface (MAPI). Identify the features of Post Office Protocol v. 3 (POP3) and Internet Mail Access Protocol v. 4 (IMAP4). Identify the features of Hypertext Transfer Protocol (HTTP) protocol. Identify the features of clustering in Exchange  more...

Exchange 2000 Infrastructure Design--Part 2 ...ging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course also deals with assessing your client's needs and determining which of the many mail clients available makes the most sense for your organization. L earn To:  more...

Exchange 2000 Server--Part 2 Configuring ...d collaboration, configuring and managing a Public Folder solution, and configuring and monitoring client connectivity. The course will also focus on troubleshooting client connectivity problems. L earn To: Identify the features of the Information Store (IS). Identify the features of multiple databases and storage groups. Identify the features of data recovery and transaction  more...

Designing Cisco Network Service Architectures Part 5 ...s on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify features of Cisco wireless communication architecture. Identify components of a Cisco wireless solution. Identify radio frequency design considerations for an  more...

Designing Cisco Network Service Architectures Part 4 ...s on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify ways in which QoS answers network requirements. Match QoS architectures with their functions. Identify the classification of a Cisco QoS solution. Identify features  more...

Designing Cisco Network Service Architectures Part 3 ...security process. Identify elements of a Cisco security solution. Identify features and functions of a firewall design. Identify types of Cisco perimeter security firewall products. Identify intrusion detection system design options. Identify enterprise requirements for site-to-site and remote access VPNs. Identify the primary security technologies that enable VPN tunnels.  more...

Designing Cisco Network Service Architectures Part 2 ... Identify features of the CiscoWorks network management solution. Identify features and functions of management tools for the CiscoWorks LAN solution. Identify features of a Cisco IOS high availability architecture. Identify characteristics of fault-tolerant devices and redundant topologies. Identify features and functions of Layer 2 and Layer 3 redundancy. Identify features of IP  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...hat can be the cause of a specific problem. Identify the solution for a specific Local policy problem. Unit 3: Recovering Data Duration: 2 Hour(s) Identify the methods used to recover a Windows 2000 network from a specific problem. Match the method used to start a failed server with the problem that prevents the server from starting. Sequence the steps to recover a server in the  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...hat can be the cause of a specific problem. Identify the solution for a specific Local policy problem. Unit 3: Recovering Data Duration: 2 Hour(s) Identify the methods used to recover a Windows 2000 network from a specific problem. Match the method used to start a failed server with the problem that prevents the server from starting. Sequence the steps to recover a server in the  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...Dfs shared folder by using the Dfs console. Identify the solution for a specified Dfs problem. Delete a Dfs root from a Dfs by using the Dfs console. Unit 4: Web Services and Sites Duration: 2 Hour(s) Install IIS by using Windows Component Wizard. Enabler: Identify the components that are necessary for installing IIS. Monitor IIS to identify the number of current active  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...e On-Screen Keyboard by using the menu bar. Identify the solution statements that can be used to troubleshoot accessibility service problems. Procedural Steps: Most of the accessibility service problem Configure desktop settings by using Control Panel. Identify the diagnostic steps that can be used to determine the cause of a display problem. Identify the uses of Windows Installer.  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...e On-Screen Keyboard by using the menu bar. Identify the solution statements that can be used to troubleshoot accessibility service problems. Procedural Steps: Most of the accessibility service problem Configure desktop settings by using Control Panel. Identify the diagnostic steps that can be used to determine the cause of a display problem. Identify the uses of Windows Installer.  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...) network. Identify how to design an IP routing network solution. Identify the Windows 2000 multicast support. Identify the implementation and configuration of demand-dial routing. Identify the demand-dial routing implementation guidelines and the business goals that are achieved by using the guidelines. Identify the implementation and configuration of a virtual private network (VPN).  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...) network. Identify how to design an IP routing network solution. Identify the Windows 2000 multicast support. Identify the implementation and configuration of demand-dial routing. Identify the demand-dial routing implementation guidelines and the business goals that are achieved by using the guidelines. Identify the implementation and configuration of a virtual private network (VPN).  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...e cluster problems caused by SCSI controllers with their solutions. Identify the solutions for common SCSI termination problems. Identify the SCSI-cabling solution for a specified cluster requirement. Sequence the steps to recover from a corrupt quorum log in a quorum resource after Cluster service has been stopped on both the nodes. Match the problems caused by the incorrect installation  more...

Evaluating E-Commerce Options ...dentify the issues involved in implementing an e-commerce solution. Identify the characteristics of Web site tactical integration. Identify the issues involved in managing a Web site. Identify the constraints of HTML. Identify the guidelines for creating a VBScript to communicate with the customer. Compare the features of Java and Java applets. Identify the differences between  more...

SAP R 3 Supply Chain Management ...Supply Chain Management. Goals and possibilities. Solution starting points with SAP and examples for use. Principles of various system starting points. SAP a supplier of SCP - Tools. SCP within company processes. Supply Chain Projects. Methodical starting points. Industry character. C ontent Emphasis Skills-Based A udience Management for Logistics,  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 ...tural approaches for data warehouse design. Identify the solution that meets the design requirements of a data warehouse for a given scenario. Identify the factors that determine the feasibility of implementing data warehouse architecture. Identify the reason based on which you will decide to use relational or multidimensional storage for a data warehouse. Match the approaches to data  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 2 ... Systems Management Server (SMS) as an aid in deploying a solution. Identify the reasons to select Zero Administration for Windows (ZAW) as an aid in deploying a solution. Package an application. Create a setup project that installs and uninstalls an application by using InstallShield. Assign files to file groups and file groups to components by using InstallShield. Place a shortcut in the  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ...s with the basic skills to build three-tier client/server solutions. L earn To: Identify features of SQL Server and select the data integrity to implement in a given situation. Use the ActiveX Data Object (ADO) types for establishing a connection, executing a command, navigating recordsets, modifying data and executing stored procedures. C ontent Emphasis Skills-Based A  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...rious challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in successfully implementing an e-learning solution, the need to link the strategy to  more...

E-Learning Essentials Part 2 Marketing Your Solution ...f marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an organization that  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ... on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with the solution deployment, how  more...

Professional Selling Over the Phone Closing a Sale Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...

Consulting Skills The Consulting Process ...ss. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing a problem resolution. Identify the steps for empowering a consultant.  more...

Visual InterDev 6 0 Planning a Web Application ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 ...acle products in the Oracle Enterprise Project Management Solutions suite. The course will also cover the integration of different Oracle Applications with Oracle Projects. Additionally, the course will provide information on setting up set of books and defining organizations for Oracle Projects. Learn To: Identify key features of Oracle Project Foundation (PJF). Identify features  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ... Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process. Learn To: Understand the need for the iterative nature of  more...

Business Intelligence ... intelligence and discusses the architectures of possible solutions. The content of the course is divided into two main sections. The first section takes a closer look at general principles and explains why business intelligence is necessary from the point of view of top management. Possible solutions are also discussed. Due to the complexity of the subject matter, this section focuses on the  more...

Excel 2000 Fundamentals ... Link two worksheets. Access the Help system. Locate a solution to a problem by using the Office Assistant. Identify the functions of the different tabs in a Microsoft Excel Help window. Unit 2: Working with Data Duration: 2 - 3 Hour(s) Enter data in a worksheet. Enable the AutoComplete feature. Reverse the last action performed on a worksheet. Enter formula in a specified  more...

SQL Server 7 0 - Implementing a Database - Part 1 ...de students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Identify the components of SQL Server 7.0. Identify the characteristics of Transact-SQL and its processing. Perform the skills to construct and manage databases. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible  more...

SQL Server 7 0 - Implementing a Database - Part 2 ...de students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Implement data integrity. Create and maintain indexes. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed  more...

SQL Server 7 0 - Implementing a Database - Part 3 ...ovide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Query multiple tables using Transact-SQL statements. Retrieve and modify data using advanced query techniques. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft  more...

SQL Server 7 0 - Implementing a Database - Part 4 ...de students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Generate summary value and summary data as well as generate control break reports using aggregate functions. Define transactions and set transaction isolation levels. Identify the purpose and benefits of using views. C ontent Emphasis Skills-Based A udience  more...

SQL Server 7 0 - Implementing a Database - Part 5 ...ovide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for  more...

Designing for Cisco Internetwork Solutions Part 4 ...tions. Identify characteristics of Voice over IP (VoIP) solutions. Match H.323 components with their descriptions. Identify components of IP telephony. Identify characteristics of voice delay. Identify guidelines for calculating voice bandwidth requirements when designing Voice over IP (VoIP) networks. Identify characteristics of voice Quality of Service (QoS) mechanisms.  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks  more...

Windows 2000 Network--Designing Security Part 4 Sec Internet Access Course Overview This is the fourth course in a five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks  more...

Windows 2000 Network--Designing Security Part 5 Sec Access to Partners ...ts related benefits. Evaluate the effectiveness of a VPN solution for a given scenario. Identify the benefits of Terminal Services. Identify the security features of Terminal Services. Identify the features of message queuing. Sequence the steps involved in message queuing authentication. Unit 2: E-Commerce Security Duration: 3 - 4 Hour(s) Identify the steps for securing an  more...

Oracle 11i10 Order to Cash Lifecycle Key Components ...mentation considerations for the Oracle 11i Order to Cash solution. Learn To: Match the processes involved in the Order to Cash lifecycle with their descriptions. Match the multiple fulfillment models of Order Management (OM) with their descriptions. Identify key concepts in the Order Management (OM) process. Identify features of Enterprise Structure. Identify features of  more...

SCO SVR 5 --Part 1 Basic Administration ...guration. Identify the features of the RAID data storage solution. Install a new hard disk. Identify the features of standard UNIX file permissions. Identify the features of ACLs. Identify the functions of backup procedures and levels. Identify factors to consider when selecting backup media. Identify the CLI backup commands available in SCO SVR. Identify the features of the ARCserveIT  more...

Strategic Sales Building the Executive Relationship ...pect?s need, and you will discover how to create a custom solution based on those needs. Finally, you will understand how you can keep an executive prospect involved throughout the sales cycle. Learn To: Understand and approach each of the four behavioral styles. Identify reasons for building your credibility, diagnosing the need, and creating custom solution. Identify reasons for  more...

XML Building XML-Based Web Applications Part 1 ...It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the learner to a history of XML and its response to the challenges of data structuring and information processing. The core W3C specifications for XML and the business and commercial uses of XML are introduced.  more...

XML Building XML-Based Web Applications Part 1 ...It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the learner to a history of XML and its response to the challenges of data structuring and information processing. The core W3C specifications for XML and the business and commercial uses of XML are introduced.  more...

MS Win XP Install Admin Part 1 Install Config ...family of products, or support for a Microsoft Windows XP solution environment. Finally, they are involved in supporting Windows XP Professional in non-Microsoft network operating systems. Course prerequisites would be A+ and Network+ certifications or equivalent. Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time  more...

MS Win XP Install Admin Part 1 Install Config ...family of products, or support for a Microsoft Windows XP solution environment. Finally, they are involved in supporting Windows XP Professional in non-Microsoft network operating systems. Course prerequisites would be A+ and Network+ certifications or equivalent. Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time  more...

MS Win XP Install Admin Part 2 Networks Desktops ...family of products, or support for a Microsoft Windows XP solution environment. Finally, they are involved in supporting Windows XP Professional in non-Microsoft network operating systems. Course prerequisites would be A+ and Network+ certifications or equivalent. In addition, learners should have taken the first course in this series 72510. Deployment Options Internet / Intranet, Download,  more...

MS Win XP Install Admin Part 2 Networks Desktops ...family of products, or support for a Microsoft Windows XP solution environment. Finally, they are involved in supporting Windows XP Professional in non-Microsoft network operating systems. Course prerequisites would be A+ and Network+ certifications or equivalent. In addition, learners should have taken the first course in this series 72510. Deployment Options Internet / Intranet, Download,  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server, and supporting remote users with different types of connections and environments for access to a corporate network. Learn To: o Manually assign a static Internet Protocol (IP) address for a network device in Windows XP  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server, and supporting remote users with different types of connections and environments for access to a corporate network. Learn To: o Manually assign a static Internet Protocol (IP) address for a network device in Windows XP  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...family of products, or support for a Microsoft Windows XP solution environment. Finally, they are involved in supporting Windows XP Professional in non-Microsoft network operating systems. Course prerequisites would be A+ and Network+ certifications or equivalent. In addition, learners should have taken the first three parts in this series 72510 thru 72512. Deployment Options Internet /  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...family of products, or support for a Microsoft Windows XP solution environment. Finally, they are involved in supporting Windows XP Professional in non-Microsoft network operating systems. Course prerequisites would be A+ and Network+ certifications or equivalent. In addition, learners should have taken the first three parts in this series 72510 thru 72512. Deployment Options Internet /  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...family of products, or support for a Microsoft Windows XP solution environment. Finally, they are involved in supporting Windows XP Professional in non-Microsoft network operating systems. Course prerequisites would be A+ and Network+ certifications or equivalent. In addition, learners should have taken the first four parts in this series 72510 thru 72513. Deployment Options Internet /  more...

Defining Microsoft NET Solution Architectures Part 1 ... To identify features of Microsoft Solutions Framework (MSF). To identify features of phases in Microsoft Solutions Framework (MSF). To identify features of Unified Modeling Language (UML). To identify features of the envisioning phase. To identify characteristics  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...family of products, or support for a Microsoft Windows XP solution environment. Finally, they are involved in supporting Windows XP Professional in non-Microsoft network operating systems. Course prerequisites would be A+ and Network+ certifications or equivalent. In addition, learners should have taken the first four parts in this series 72510 thru 72513. Deployment Options Internet /  more...

Defining Microsoft NET Solution Architectures ...Solution Architectures Curriculum includes the following courses: Defining Microsoft .NET Solution Architectures: Part 1 Defining Microsoft .NET Solution Architectures: Part 2 Defining Microsoft .NET Solution Architectures: Part 3 Defining Microsoft .NET Solution Architectures: Part 4 To review individual course descriptions, please return to the previous page and select the desired  more...

Defining Microsoft NET Solution Architectures Part 2 ...70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. Familiarity  more...

Creativity Innovation Promoting Team Creativity ... a Product Manager for Icon's Hands Free Digital Cellular Solution, you will need to promote a creative team environment for your marketing team. The current marketing strategy being used for the HFDCS isn't conveying the distinct message of usability and convenience that you would like to see. You need to help the Marketing Department outline a marketing strategy that will be more creative and  more...

Defining Microsoft NET Solution Architectures Part 2 ...70-300, Analyzing Requirements and Defining Microsoft.NET Solution Architectures. The audience will also include a wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions. Course Prerequisites: Experience of designing, developing, and implementing software solutions. Familiarity  more...

Defining Microsoft NET Solution Architectures Part 3 ...voted to the coverage of the Physical Design phase of the solution design process. Coverage is given in turn to Physical Design goals and models, Physical data modelling, the Presentation Layer, and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the course. Elements of the .NET Framework are addressed at all critical points. Learn To  more...

Defining Microsoft NET Solution Architectures Part 4 ...This course focuses on security considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the course. Elements of the .NET Framework are addressed at all critical points. The course,  more...

Defining Microsoft NET Solution Architectures Part 3 ...voted to the coverage of the Physical Design phase of the solution design process. Coverage is given in turn to Physical Design goals and models, Physical data modelling, the Presentation Layer, and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the course. Elements of the .NET Framework are addressed at all critical points. Learn To  more...

Understanding Wireless Sol Part 1 Wireless Fund WPANs ...Solutions curriculum begins by introducing the learner to the fundamental concepts of radio: history or radio, basics of electromagnetism and signals, the organization of channels and radio frequencies, and radio standards and regulatory bodies. The course then focuses on the first of the three radio network types (WPAN, WWLANs, and WWANs) - WPANs - covering each of the four different WPAN  more...

Understanding Wireless Sol Part 3 WWANs Wireless Security ...ess networks - WWANS. It firstly covers the types of WWAN solutions available and guidelines on making a selection. It then covers the history of this technology in detail, looking at First Generation through to Third Generation Wireless. It also looks at technologies that are evolving in this area and covers the principal technologies that exist in the fixed wireless area. The second half of  more...

Emotional Intelligence Applying Emotional Intell in the Workplace Emotional Intelligence: Applying Emotional Intelligence in the Workplace gives the student an overview of the use of Emotional Intelligence from a leadership perspective and provides a process for applying Emotional Intelligence in everyday interactions with team members and employees. The program covers how the process can be applied in various situations, including motivating, resolving  more...

Effective Presentations Planning a Presentation ...esentations and is familiar with Icon's Worldwide Network Solution, which you will be giving presentations about. Through your questions, you will learn about the different types of presentations and the process for planning a presentation. Unit 2: Gathering Information (0.5 - 1 hour) List three items a presenter should examine to determine presentation objectives.  more...

Effective Presentations Essentials of Persuasion ...ne of the Engineers who designed Icon's Worldwide Network Solution, and Donna Albert, an Account Executive responsible for international sales. You will assist them with planning a presentation to introduce the IWNS at the International Exhibition. Icon's research shows that the majority of companies attending the International Exhibition are multinational corporations with large operational  more...

Effective Presentations The Presentation Process ...cation sales presentations about Icon's Worldwide Network Solution. It is your responsibility to answer their questions about delivering presentations to large groups and to help them overcome their nervousness about giving their presentations. Unit 3: Delivering the Presentation (0.5 - 1 hour) Use seven aspects of your voice to improve your delivery.  more...

Defining Microsoft NET Solution Architectures parat 4 ...This course focuses on security considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the course. Elements of the .NET Framework are addressed at all critical points. The course,  more...

Wireless LAN Security Part 2 Deplyoment Auditing ...he planning phase of a Wireless Local Area Network (WLAN) solution. To identify features and functions of a Wireless Local Area Network (WLAN) preliminary design. To identify characteristics of the ISO 17799 standards. To identify guidelines for developing a business continuity plan.  more...

Decision Making Problem Solving Problem Solving Fundamentals ...lem solving. Recognize when a solution is effective. Assemble an effective problem solving team. Audience This course is for managers and employees who want to improve their problem solving skills. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US  more...

Business Problem Solving Problem Solving Fundamentals ...e responses to problems, and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally, the program provides you with definitions and strategies for overcoming barriers to solving problems. By applying the information in this program, you will be able to avoid inappropriate responses to problems, identify  more...

Business Problem Solving The Problem Solving Process ...e program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an effective solution, and track the success of your solution. Learn To Identify the characteristics of effective solution  more...

Employee Performance Managing Difficult People ...ss the situation and work with the team members to find a solution. Unit 3: Communicating with Difficult People (0.5 - 1 hour) Communicate clearly with a difficult person. Identify communication barriers. Use non-verbal aspects of communication effectively. Understand how emotions can be detrimental  more...

Essentials of Management Negotiating Skills ... Explore different options for win-win solutions. Identify positional bargaining tactics. Close the deal successfully. Audience This course is for managers, supervisors, sales people, and others who need to develop their negotiation and persuasion skills for required business ends. Deployment Options  more...

Total Quality Management Fundamentals ...anagement. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change and how to prepare for and lead a total quality solution. Learn To  more...

Total Quality Management Implementation and Tools ... developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. Learn To Identify the steps of the development stage. Identify the steps of the  more...

Managing Generations in the Workplace Generations Working Together ... Identify behaviors to achieve a win-win solution in the workplace. Identify characteristics of effective intergenerational teams. Identify appropriate leadership styles for intergenerational teams. Identify ways that the Builder generation enriches teams in the workplace. Audience This  more...

Project Management Project Integration Management ...velop a project charter. Unit 2: Defining the Project Solution Identify the inputs used to develop the preliminary scope statement. Identify the inputs used to develop the project management plan. Unit 3: Overseeing a Successful Project Identify the inputs used to direct and manage project execution. Identify the tools and techniques used to direct and manage project  more...

Team Conflict Resolving Team Conflict ...d addressing team conflict. The program covers conflict resolution styles, identifies types of team conflict, and gives guidelines for resolving team conflict. Learn To Identify the effects of team conflict. Identify how conflict affects team morale, progress, and the workplace. Identify signs of  more...

Site Server 3 0 Commerce Solutions - Part 1 ...essional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to understand the methods and procedures of designing a Commerce site; identify the structure of a Commerce Server site as well as the role of the database in e-commerce; and incorporate site design into the Web site using  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ... Access Problems 3 - 4 hours o Identify the causes and solutions of a user rights problem during upgrade from Windows NT 4.0 to Windows 2000. o Identify the steps to diagnose and solve an upgrade-related hardware device failure problem. o Identify the causes and solutions of a domain name problem during upgrade from Windows NT 4.0 to Windows 2000. o Identify the steps to troubleshoot a  more...

SharePoint Portal Server 2001 Part 1 Installing ...erver architecture. o Identify SharePoint Portal Server solutions for managing documents. o Identify the search capabilities of SharePoint Portal Server for accessing documents. o Identify deployment issues in SharePoint Portal Server. o Identify the optimal specifications for deploying SharePoint Portal Server. o Identify client hardware and software requirements for SharePoint  more...

SharePoint Portal Server 2001 Part 2 Configuring ... Microsoft Office administrators, and Microsoft Certified Solution Providers. Course prerequisites are Windows 2000 file system security (groups, settings, and permissions; document management systems; Windows applications and Internet browsers, and learners must also have a working knowledge of Microsoft Office 2000. In addition, learners should have taken the first part of this series 74113.  more...

SharePoint Portal Server 2001 Part 3 Administering ... Microsoft Office administrators, and Microsoft Certified Solution Providers. Course prerequisites are Windows 2000 file system security (groups, settings, and permissions; document management systems; Windows applications and Internet browsers, and learners must also have a working knowledge of Microsoft Office 2000. In addition, learners should have taken the first two parts of this series  more...

Defining Microsoft NET Solution Architectures ...Solution Architectures Curriculum includes the following courses: Defining Microsoft .NET Solution Architectures: Part 1 Defining Microsoft .NET Solution Architectures: Part 2 Defining Microsoft .NET Solution Architectures: Part 3 Defining Microsoft .NET Solution Architectures: Part 4 To review individual course descriptions, please return to the previous page and select the desired  more...

Defining Microsoft NET Solution Architectures Part 1 ... To identify features of Microsoft Solutions Framework (MSF). To identify features of phases in Microsoft Solutions Framework (MSF). To identify features of Unified Modeling Language (UML). To identify features of the envisioning phase. To identify characteristics  more...

E-Business Technology Fund Part 1 Architecture Building Blocks ...he components of a Customer Relationship Management (CRM) Solution Map. To match application topologies with their uses. Audience Executives, managers, and technical leaders who need to start e-business projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies), designing building  more...

Executive Level Leadership Leadership Communication ...e with each group to gather information and implement the solution that best meets Icon's needs. Your goals are to use the appropriate communication networks effectively and gather quality information. Unit 2: Quality Leadership (0.5 - 1 hour) Identify seven aspects of performance. Evaluate an employee's performance as exceptional, effective, or  more...

MS Project Server 2003 Introduction Part 1 ...ect Server 2003. Identify client-tier options in an EPM Solution. Identify application-tier options in an EPM Solution. Identify database-tier options in an EPM Solution. Create a Windows user account. Create a SQL Server 2000 account. Identify the steps to create a SQL Server 2000 login using Enterprise Manager. Audience: This course is intended for IT professionals and  more...

MS Project Server 2003 Introduction Part 2 ... managing an organization's enterprise project management solution. They have one to three years of experience operating in large computing environments that run Microsoft Windows? 2000 Server or Windows Server 2003. They may also have experience with other Microsoft technologies such as IIS, SQL Server, SharePoint Services, etc. Deployment: Self-Study Accreditation CEU credits:  more...

Windows Server 2003 Planning Network Infrastructure Part 1 This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 1 This is the first course in a four-course curriculum that prepares the learner for Exam 70-293, Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - TCP/IP configuration, Routing planning and troubleshooting, and DHCP management and troubleshooting. The course contains scenario-based NLOs that allow the learner participate in parts of the  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ...network security plan design tasks according to Microsoft Solution Framework (MSF) phase. To identify features of clustering services for Windows Server 2003. To identify considerations for basic cluster planning. To match clustering models with their typical deployments. To identify  more...

Windows Server 2003 Planning Network Infrastructure Part 4 ...network security plan design tasks according to Microsoft Solution Framework (MSF) phase. To identify features of clustering services for Windows Server 2003. To identify considerations for basic cluster planning. To match clustering models with their typical deployments. To identify  more...

Designing a MS Exchange Server 2003 Organization Connectivity ... clusters. Identify important aspects of a data storage solution. Identify planning considerations for data storage. Unit 2: Design Inter-Organizational Connectivity Identify requirements for connectivity. Identify considerations for designing a message routing strategy. Identify considerations for designing a messaging connector strategy. Identify key aspects of the global  more...

Oracle Application Server 10g Administration II Part 1 .... Identify features of the end-to-end high availability solution. Identify features of grid computing. Audience: The audience for the course is database administrators and technical consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: OracleAS Topologies and Deployments Identify enhancements  more...