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Solution Training Seminars and Classes
From Online Training Directory
Computing Fundamentals - IC3 Training Solution
    Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Computing Fundamentals. more...Key Applications - IC3 Training Solution
Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Key Applications. more...Living Online - IC3 Training Solution
Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Living Online. more...IC3 Training Solution Bundle
Covers all three tested areas of the IC3 (Internet and Computing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. more...
From Serebra Learning Corporation
NET Solution Vision and Requirements
To establish the steps and techniques needed to define a solution vision and gather and analyze requirements A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions more...Control-T
This course provides a detailed introduction to the Control-T product and how it is used to manage removable media. The student is led through an introduction of the Control-T components and facilities. Each component that is involved in the operation of the tape management system is reviewed in detail. Practical examples are provided throughout the course. more...Microsoft Windows Architecture II: Issues in Deployment, Solutions Design and Internationalization
This course is the third part of the four part series for the Microsoft Windows Operating Systems and Services Architecture (WOSA) exams I and II. more...Designing Component Solutions - Part 1
This course is the first part of a two part series for IT Professionals. This series will present a practical design framework for achieving flexible, user-centric solutions built from components. more...Microsoft SQL Server 7.0: Implementing a Database - Part 1
This is the first course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. more...Microsoft SQL Server 7.0: Implementing a Database - Part 2
This is the second course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. more...Microsoft SQL Server 7.0: Implementing a Database - Part 3
This is the third course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. more...Microsoft SQL Server 7.0: Implementing a Database - Part 4
This is the fourth course in a five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. more...Microsoft SQL Server 7.0: Implementing a Database - Part 5
This is the final course in a five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. more...Framing the Problem
...u're sure your line of sight is aimed straight toward the solution. You'll discover how to recognize and gather information about a problem so that all contingencies are accounted for and all subtleties considered. You'll learn how to uncover the various assumptions, both conscious and unconscious, that are typically made about problems. After identifying these assumptions, you'll be able to more...Branding Your Internet Identity Develop an Online Identity
This course helps learners to develop their own online corporate identity, by building recognition and overcoming the various limitations that are associated with the Internet. Professionals who want to create and promote an online marketing strategy more...Large Network Case Studies
In this module, we explore network availability, performance, and Internet connectivity. As you work through this module, you will come to appreciate that all network design issues are highly interrelated. Likewise, real-world design projects often include multiple broad goals, often creating large and complex trade-offs. more...Cisco IP Phones and CallManager Configuration
To explain how to compare IP Phones and functions and configure Cisco CallManager to support IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Configuring Basic and Advanced Route Plans
To explain how to configure basic and advanced route plans in Cisco CallManager IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Negotiating to Mutual Benefit
...strates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer happy. Salespeople who sell at an executive level and obtain and maintain key accounts; salespeople who want to move into more...Preparing for the Executive-level Sale Simulation
You are a regional account representative with DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the more...Progressing through the Complex Sale Simulation
...nd times, they are being very cautious as they evaluate a solution. Your goal is to convince them that outsourcing is the best option and that DME should be a preferred supplier. Your ultimate goal is to gain access to the economic buying influence and to enter the negotiation phase. Your effort includes face-to-face meetings, thorough research, and preparation culminating in a key presentation more...Sales Presenting Solutions
...Solutions, is the thirteenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the differences between features, advantages and benefits, and present a solution to a buyer. The PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line results. New and experienced more...Completing Inbound Sales Calls
Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also more...Overcoming Internal Customer Service Problems
Managing relationships with your internal customers isn't always smooth sailing. When internal customer service does not go according to plan, problems occur, or communication breaks down, what can you do to get your plans back on track, and break down barriers? At times like these, you and your employees need to act swiftly and proactively to solve the problem, and regain the customer's trust. In more...Internal Customer Service Conflict and Complaints Simulation
Complaints are an inherent part of customer service, and this is especially true of internal customer service. No matter the level of vigilance, problems will arise, and when they do, they must be greeted with quick and effective responses to ensure that business can proceed. The Internal Customer Service: Conflict and Complaints Simulation has been designed to allow participants to practice more...Cross-selling in a Customer Service Call
...day, effectively helping customers by providing efficient solutions. At the end of this positive interaction, it makes sense to recommend additional or better products that will further aid customers. Customer service agents have become a vital source of additional sales revenue for companies. To cross-sell effectively, you need to prepare for the cross-selling call. This course covers more...Making Team Decisions Choose Between Alternatives
This course describes the Paired Choice technique of comparing several alternatives to select a single solution in a quick, efficient manner. Professionals who want to collaborate more effectively within a group. more...A Workable Solution for Internal Clients
One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You more...Selecting the Solution Solve Problems Methodically
This course introduces Force Field Analysis and Solutions Fishbone Diagram problem solving techniques. Professionals who want to resolve workplace challenges more effectively. more...Selecting the Solution Group-Based Solutions
This course introduces Modified-Delphi, swapping, and visualization problem solving techniques. Professionals who want to resolve workplace challenges more effectively. more...Selecting the Solution Cost-Benefit Solutions
This course helps learners to recognize and apply cost-benefit analysis procedures. Professionals who want to resolve workplace challenges more effectively. more...Accepting the Decision Sell Your Solution
This course provides a series of helpful tips to persuade decision-makers to approve the proposed solution. Professionals who want to resolve workplace challenges more effectively. more...Managing Conflict in the Workplace Simulation
Conflict is inevitable in the workplace. Everybody has their own ideas about how things should run. Eventually, these ideas will collide. When they do, you don't need to be unprepared to manage the fallout. Above and beyond all the skills you can possibly learn for managing conflict, effective communication skills will prove to be the most beneficial. Without open lines of honest communication in more...Creating Successful Solutions Identify the Core Issues
This course introduces techniques to help learners quickly analyze situations by identifying the root cause, investigating the contributing factors, and prioritizing the solution requirements. All levels of professionals who supervise the performance of other staff members. more...Cultivating Great Teams Resolve Conflicts Positively
This course provides techniques to analyze and resolve conflict in a manner that produces a positive solution for all involved. All levels of professionals who supervise the performance of other staff members. more...Leading from the Front Line Simulation
In this simulation, you will be tasked with serving as a networker, dealing with the issues that arise when informal leaders take the initiative and lead from the front line. As the Manager for the Customer Service Team for Cross & Witherson, Unlimited, you have been made aware of a growing problem with product returns. Using your management and persuasive skills, you must convince both your more...About 360-Degree Performance Feedback
...l? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public, private and non-profit sector organizations presently use 360-degree feedback. In fact, as of the mid-1990s, nearly all Fortune 500 and Fortune 1000 companies were using it. As well, many Global 2000 companies have more...The Personal Approach in Delegation
Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover more...E-Learning Essentials Pt 1 E-Learning and Successful Strategy
...rious challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy in successfully implementing an e-learning solution, the need to link the strategy to more...E-Learning Essentials Pt 2 Marketing Your Solution
...f marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups within an organization that more...E-Learning Essentials Pt 3 Deploying and Measuring Your Solution
... on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with the solution deployment, how more...Total Quality Management Fundamentals
...anagement. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change and how to prepare for and lead a total quality solution. This curriculum is aimed at all more...Total Quality Management Implementation and Tools
Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. This more...Lean Value
Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational more...Lean Techniques
Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to more...Testing and Instrumenting C Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET more...Testing and Instrumenting Web Applications in C
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...Testing and Instrumenting Web Applications in VB NET
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...Testing and Instrumenting VB NET Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET more...Planning and Starting the Deployment of a NET web Application
To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those more...Using Visual Studio NET to Deploy a Web-based Application
To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for more...Application Deployment in NET
To describe all available deployment options for packaging and distribution Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...Deployment of Windows-Based NET Applications
To deploy a Windows-based application or component. Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...What Microsoft NET Means for IT Professionals
To introduce the concepts and components of Microsoft .NET Business managers, IT professionals more...Developing NET Specifications Strategies and Conceptual Design
To define development and operations strategies and derive the conceptual design A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions more...Creating the NET Logical Design
To derive the logical design for the solution A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions more...Creating the NET Physical Design
To create the physical design for the solution A wide range of IT professionals, including system architects, systems analysts, developers, consultants, and those wishing to learn more about designing solutions more...Windows Forms and Controls in C
To explain how to work with Windows Forms and controls in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...Customizing Controls and Events in C
To demonstrate how to customize controls and add event handling to a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...Input Validation and Error Handling in C
To demonstrate how to validate user input and provide error handling for a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...Adding Services and Components in C
To demonstrate how to add services and components in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...Printing Help Accessibility Localization and Globalization in C
To explain how to implement accessibility, user assistance, printing, localization, and globalization features in a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer more...Windows Forms and Controls in VB NET
To discuss how to work with Windows Forms and controls in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...Customizing Controls and Events in VB NET
To demonstrate how to customize controls and add event handling to a VB.NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET more...Input Validation and Error Handling in VB NET
To demonstrate how to validate user input and error handling for a VB.NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET more...Adding Services and Components in VB NET
To demonstrate how to add services and components in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials more...Printing Reporting Help Accessibility Localization and Globalization in VB NET
To explain how to implement accessibility, user assistance, printing, localization and globalization features in a .NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified more...Communicating and Implementing Requirements
... of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation.This course will explore methods of creating a requirements communication plan, developing and presenting a requirements package, and conducting a formal review and more...The Sun Solaris Operating System
This course covers the origin and history of the Solaris 2.x operating system, and its relationship with other Unix family systems. It presents the Solaris operating system as a business solution, and examines its various components and addresses issues surrounding its use, administration, and development. The course highlights those aspects that make Solaris an innovative operating system, and more...Oracle Application Server 10g Introduction
To provide an introduction to OracleAS architecture, components, and installation options DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g more...Oracle Application Server 10g Oracle Certificate Authority Management
To demonstrate how to manage Oracle Certificate Authority (OCA) DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g more...Securing Access to Resources in Windows Server 2003
To outline the decisons and processes for securing networks using authentication and authorization Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified more...Securing Wireless and Remote Communications in Windows Server 2003
To outline the considerations and procedures for securing wireless and remote commmunications Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified more...Managing IPSec in Windows Server 2003
To outline the decisions, considerations, and procedures for implementing an IPSec solution Systems engineers, systems administrators, systems analysts, IT consultants, and support professionals tasked with implementing and maintaining a Windows Server 2003 network infrastructure; learners preparing for certification in the Microsoft Certified Systems Engineer (MCSE) or Microsoft Certified Systems more...Windows 2000 - Network Design Addressing and Naming Services
To provide an overview of DHCP, DNS, and WINS services in Windows 2000 and to analyze and design a requirement and implementation strategy using these services Students preparing for Microsoft exam 70-221; personnel in medium to very large computing environments that use the Windows 2000 network operating system more...Exchange Server 2003 Designing Server and Client Connectivity
To discuss how to design server and client connectivity Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Exchange Server 2003; learners preparing for MCSE certification exams more...Analyzing Requirements and Resources for Microsoft Exchange 2000 Server
To identify what company requirements and resources need to be analyzed before a messaging solution can be designed Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the more...Designing an Exchange 2000 Model
To explain how to analyze the design of an organization's administrative model and routing group topology Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and more...Designing Exchange 2000 Functionality
To describe how to design a functioning messaging solution Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and deployment of Exchange 2000 more...Deploying and Troubleshooting Exchange 2000 Server
To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and more...Installing and Upgrading Exchange 2000 Server
To describe how to install and upgrade Exchange 2000 Server Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging solution with Microsoft Exchange 2000 Server more...Configuring Exchange 2000
To describe how to configure Exchange 2000 Server Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging solution with Microsoft Exchange 2000 Server more...Managing and Monitoring Exchange 2000
To describe ways to manage and monitor messaging connectivity, client connectivity, server growth, and backup and recovery Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging more...Microsoft Small Business Server 2000 Administration
To introduce students to the network planning and security issues involved in deploying Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses more...Microsoft Small Business Server 2000 Features
To introduce students to the communication and advanced features of Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses more...Microsoft Windows Small Business Server 2003 Part 1
... course covers concepts related to designing a networking solution. These include establishing your business needs and selecting the type of Internet connection, network type, network devices, hardware, and software. Further, the course covers components and features of Microsoft Windows Small Business Server (SBS) 2003 and the restrictions of working with SBS 2003. It also covers more...Developing a Commerce Server 2000 Solution
To discuss how to develop a Commerce Server 2000 solution IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam more...Project Server 2003 The EPM Solution
To recognize, manage, plan, and deploy the Project Server 2003 EPM Solution Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 Planning the Infrastructure
To plan the Project Server 2003 infrastructure Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 Installation and Configuration
To install and configure IIS 6.0, SQL Server, and SharePoint for Project Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 Implementing Project Server and Planning Client Deployment
To install Project Server 2003 and plan client deployment Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 Deploying Client Software
To install and configure Project Server 2003 clients Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 Planning Security Operations
To plan and implement the Project Server 2003 security structure and operations Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 Project Data and Resource Data
To configure project data and resource data in Project Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 Enterprise Features and Views
To implement Project Server 2003 Enterprise features and views Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 EPM Administration and Configuring Tracking
To configure SharePoint, implement Project Server 2003 features, and configure tracking Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Project Server 2003 Testing and Troubleshooting
To recognize how to test and troubleshoot Project Server 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and IT professionals with responsibility for planning and implementing Project Server 2003; learners preparing for MCSE certification exams more...Planning Implementing and Maintaining Network Infrastructure
To identify the basic components and design criteria of a network infrastructure Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003 more...Network Infrastructure and topologies for Windows 2003 Enterprise networks
To identify the infrastructural requirements of an enterprise networking environment Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003 more...Designing and Managing Internet Connectivity in Windows 2003
To identify the various methods involved in establishing an internet connectivity solution, and the configuration requirements for each one Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003 more...The Linux Operating System
...stributions"" of Linux , its value as a reliable business solution, and its various components, and it addresses issues surrounding its use, administration, and development. The course highlights those aspects that make Linux an innovative operating system, and provides some commonly used Unix skills and ""tricks"". This course introduces the origin, history, and current trends of the Linux more...Microsoft Windows Server 2003 The Network Services Infrastructure Conceptual and Logical Design
To identify the decision criteria involved in designing DNS and WINS solutions for a Windows Server 2003 network services infrastructure Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003 more...Microsoft Windows Server 2003 Designing RAS Services for the Network Infrastructure
To identify the options that provide remote access on a network infrastructure and the decision criteria involved in using each one Prospective systems engineers, technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003 more...OS 390 MQ Series
...e platforms, then proposes MQSeries as the key middleware solution. The benefits of messaging and queuing are explored. Additional problematic applications scenarios are discussed, and MQSeries is shown to be an effective solution to each. Various types of MQSeries objects are discussed including queues and queue managers, namelists, process definitions, channels and storage classes, message more...CICS ESA Concepts
This course explains the basics of the Customer Information Control System (CICS). It focuses on the single-system environment but also discusses CICSplex and other CICS intercommunication facilities. CICS is IBM's general purpose online transaction processing (OLTP) software, which is used by many organizations to handle transaction processing needs.Some topics discussed in this course are online more...CICS ESA Definition and Program Design
This course covers the basic coding techniques, source language statements, and CICS commands needed to code an application program for the CICS/ESA environment. It discusses how to code the BMS macros needed to define the maps a CICS program uses for input and output, implementing pseudo-conversational transactions, and passing control among separate application program modules. While each CICS more...CICS ESA File Processing and Program Execution
This course covers the coding techniques, source language statements, and CICS commands needed to code an application program for the CICS/ESA environment. It covers reading, writing, and deleting records from VSAM KSDS, handling exception conditions, and preparing a CICS program for execution. While each CICS solution is designed to run on a particular operating system and hardware platform, this more...Web Security
This WestNet e-Learning module covers Security Considerations, Security Management, and Firewall Considerations. With the increasing number of transactions occurring on the World Wide Web (Web), a logical, thorough security policy is crit-ical to maintaining consistent operations and ensuring quality content. Deciding what type of software services will be allowed on your site and what kind of more...Wireless LAN Security
In this module, we discuss the much-maligned 802.11 specified security solution known as Wired Equivalent Privacy (WEP). We explain the various methods that can be used to attack a wireless LAN to prepare you (as an administrator) to prevent security problems. more...RFID Technology and Business Applications
To recognize the applications of RFID technology, how it operates, the function of the EPCglobal Network, and determine how to implement RFID in an organization based on business and deployment issues Managers, analysts and consultants who want a primer on how to evaluate, prototype and deploy RFID into their existing business systems; managers and people making business decisions regarding more...SNMP MIBs and RMON
To identify the methods by which data is collected and distributed for network management and the form that those messages take Network managers, administrators, and technical support personnel who require an insight into the protocols most widely used in network management more...Firewalls and VPNs
To explain how firewalls and VPNs facilitate network security Network administrators, firewall administrators, systems administrators, application developers, and IT security officers more...Communications Security
To introduce the key issues in communications security Network administrators, firewall administrators, system administrators, application developers, and IT security officers more...How Wide Area Networks Work
This WestNet e-Learning module discusses the technologies used to connect two or more local area networks (LANs) over an extended distance, resulting in either a metropolitan area network (MAN) or wide area network (WAN). The difference between a MAN and a WAN will also be explored. more...Large Network Implementation Case Studies
In this WestNet e-Learning module, we consider general implementation goals, such as Internet connectivity, network performance, convergence, and remote access. more...VoIP Network Engineering Management and Support
This module explores telecommunications and converged network design and engineering principles. We review the Erlang and Poisson traffic estimation formulas. We learn the steps necessary to plan, design, and engineer a converged network. We discover methods we can use to measure the converged network s voice quality, and how we can determine the effects the final network design has on overall more...Cisco CallManager Fundamentals
To explain how to deploy a Cisco CallManager server in a cluster using a supported IP telephony deployment model IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Cisco Catalyst Switch Configuration
To discuss the major functions performed by Cisco Catalyst switches in an IP telephony network IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) more...Adding Users to Cisco CallManager To explain how to use Cisco CallManager to add users, associate devices to users, and customize Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT) | ||||||||||