Instructor Led Solution Model Training
Solution Model Training Provider? - Tell us about your Training!
From HBF Networks
Cisco IP Contact Center
... Understand the concept of the IPCC Solution and identify solution models and issues related to each model.
Understand the ordering process and be able to identify a clean order for an IPCC Solution.
Understand the Design Requirements for the IPCC Solution in a single site solution model, including but not limited to: CallManager, IP-IVR, IP Phones, Voice Gateways, ICM and IPCC Desktop
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