Instructor Led Solutions Training in Egypt - Training Resources
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From Contacts Plus
AT&T Certificate for Call Center Team Leaders


...mpetencies and skill sets in a comprehensive manner. AT&T Solutions training treats Contact Center team leaders as critical and highly valued resources with the intent of continuing to strengthen leadership abilities. This helps you enhance your overall value to the business. The result: better-trained professionals with improved abilities to solve problems and manage change.
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Discipline Management

.... In this course you will get your hand on the causes and solutions to beneficial discipline management.
Key Learning Objective and Outcomes:
By the end of this program, participants will have been able to:
Understand the purpose and reasons for implementing the companya s disciplinary procedure.
Know the common dos and dona ts in implementing disciplinary employment
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From SETTEC
Maximizing Innovation And Problem Solving

The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.
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Integrated Strategic Planning

The workshop aims at providing participant with the management
process and the basic required skills to develop their managerial level.
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Recruitment and Head Hunting

The headhunting importance evolve from Being able to head-hunt allows you to handle vacancies that you would otherwise find impossible. It ensures that the candidates you put forward are the best available. Head-hunted candidates are highly in demand and unlikely to be available in the usual way the HR segment targeted for Head hunting are of a very rare skills and of exclusive quality.
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Successful Sales Performance and Account Management

The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa teamwork, and
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From Persona International
In-House Freelance Soft Skills Trainers Development Program
...thing DiSC Facilitation Systema s Modules into effective solutions. You can tap into any of the pre-assembled Course Outlines to create a customized and personalized corporate training solutions on a number of topics, including communication, conflict, interpersonal effectiveness, management effectiveness, sales, and team effectiveness. Youa ll also learn how to build your own custom course
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