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ETHICAL HACKING COUNTERING IT SECURITY THREATS ETHICAL HACKING: COUNTERING IT SECURITY THREATS  more...

Introduction to Hypothesis Testing and Testing for Means in Six Sigma ... move forward with identifying, testing, and implementing solutions to address the root causes of failure. This course covers the key hypothesis testing concepts and the tests used in Six Sigma. The course will explore the steps for testing hypotheses for one-sample t-tests and two-sample t-tests with the help of real-life examples and case studies. The key terms and the common procedures  more...

Design of Experiments and Validation of Solutions in Six Sigma ...Solutions in Six Sigma ASQ Six Sigma Green Belt (SSGB) "We are, I think, in the right road of improvement, for we are making experiments," said Benjamin Franklin. In the Improve stage of the DMAIC process, Six Sigma teams design and conduct experiments to study the nature of relationships between input variables and the response variable(s). They do this by controlling and changing the  more...

ARCH 2 0 Advanced Addressing and Routing Design ARCH 2.0: Advanced Addressing and Routing Design Cisco Cisco Certified Design Professional (CCDP ) 642-873 Designing Cisco Network Service Architecture 2.0 To identify the features of advanced IP addressing techniques and advanced routing design, including designing scalable solutions using EIGRP, OSPF, and BGP  more...

DESGN 2 0 Wireless Networking DESGN 2.0: Wireless Networking Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the architecture, functionality, and deployment considerations of the Cisco Unified Wireless Network, and create a high-level unified network design for an enterprise  more...

DESGN 2 0 Voice Networking DESGN 2.0: Voice Networking Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the components and methods of traditional and IP voice networks, the QoS mechanisms used to improve IP network performance, and design voice support for an enterprise network  more...

DESGN 2 0 Network Security Solutions DESGN 2.0: Network Security Solutions Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the fundamentals of network security and how the Cisco Self-Defending Network supports it, and design a high-level enterprise network security solution  more...

DESGN 2 0 Designing Enterprise WANs DESGN 2.0: Designing Enterprise WANs Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the features and technologies of WAN architectures, and design the WANs for an enterprise  more...

DESGN 2 0 IP Address and Routing Protocol Design DESGN 2.0: IP Address and Routing Protocol Design Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize how IP addressing and routing protocols support the overall network, and create an enterprise IP addressing and routing protocol design  more...

DESGN 2 0 Multilayer Campus Design DESGN 2.0: Multilayer Campus Design Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the fundamentals of multilayer campus design and the factors that influence it, and design an enterprise campus architecture and data center architecture  more...

DESGN 2 0 Network Design Methodology DESGN 2.0: Network Design Methodology Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the principles of SONA and the network design methodology, and document an enterprise network design solution  more...

DESGN 2 0 Structuring and Modularizing the Network DESGN 2.0: Structuring and Modularizing the Network Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the components and operation of the Cisco Enterprise Architecture modules, and apply the Architecture to an existing enterprise network  more...

Conducting Experiments and Analyzing Results in Six Sigma Conducting Experiments and Analyzing Results in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma teams design and conduct experiments to investigate the relationships between input variables and response variables. By controlling and changing the input variables and observing the effects on the response variables, a Six Sigma team gains a deep understanding of these relationships. After  more...

Improvement Methods and Implementation Issues in Six Sigma ... into the Improve phase, they begin to generate a list of solutions to address the causes of problems in the process. After plans have been developed, the implementation of the improved process needs to be tested and verified to ensure the optimal choices were made. Finally, risks to the new process need to be examined and minimized. This course looks at improvement methods and implementation  more...

Accessing Exchange Server 2007 Remotely Accessing Exchange Server 2007 Remotely Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Email is now one of the most critical business applications that people use on a daily basis. Because of this, it necessary for many people to access their email whether they are at the office, home or traveling abroad. Traditionally, people could only  more...

Data Protection in Exchange Server 2007 Data Protection in Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) With e-mail becoming one of the most popular choices for business communications, it is now more important than ever for e-mail to always be accessible to users. This can be accomplished using a number of techniques, including clustering, backups and  more...

Features and Solutions in WSS Features and Solutions in WSS Microsoft recognize how to create and deploy Feature and Solutions in WSS 3.0  more...

Elements of a Cohesive Team ...open communication is present, ideas flow and people find solutions to problems. When there's cooperation, team members feel connected to each other, and morale is high. This course introduces techniques for building a cohesive team and highlights how poor communication, a trust-deficient atmosphere, and a lack of cooperation among team members leads to failure of the team achieving its goals.  more...

Planning Project Human Resources ... managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. While selecting the right team to do  more...

Cisco CVOICE 8 0 VoIP Call Legs Cisco CVOICE 8.0: VoIP Call Legs Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) The inherent characteristics of a converged voice and data IP network create challenges for network engineers and administrators in delivering voice traffic. This course describes the challenges of integrating a voice and data network and offers  more...

Problem Solving The Fundamentals ...thinking and action in situations for which no ready-made solutions exist. Whether consciously or unconsciously, everybody solves problems relating to their personal or work life every day. However, you can greatly improve your problem-solving effectiveness by gaining a better understanding of the problem-solving process, essential skills, and required competencies, as well as an awareness of  more...

Problem Solving Digging Deeper ...causes, and then, when you evaluate and analyze potential solutions to determine the one that has the maximum chance of success. Several tools are used for analysis and evaluation at each of these steps. Examples of tools that help find the root causes of the problem are the cause-and-effect diagram and five-why analysis. Cost-benefit and force-field analysis help in choosing the best solution.  more...

Business Analysis Enterprise Analysis ...Analysis Professional® (BABOK® 2.0 Aligned) Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the investment required for the solution must be justifiable before implementing it. This course provides an  more...

Business Analysis Solution Assessment and Validation Business Analysis: Solution Assessment and Validation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) A business analyst doesn't just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what  more...

Service Design Processes Service Design Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for  more...

Service Transition Processes and Principles Service Transition Processes and Principles ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam IT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help  more...

Conducting Coaching Sessions ...re focused, attentive, and proactive in finding their own solutions. But you need to know what questions to ask, and in what order. It helps to follow a structured approach that guides you from a broad understanding of what your coachee is trying to achieve to a clear action plan with detailed steps. This course describes how to carry out effective coaching sessions, including clarifying the  more...

Completing Your Field Sales Approach ... What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have  more...

Designing an Application Solution for SQL Server 2005 Designing an Application Solution for SQL Server 2005 Microsoft recognize how to design and build a database model and a physical database, and how to secure it  more...

Designing Database Objects Designing Database Objects Microsoft recognize how to design database objects according to your requirements  more...

Programming with SQL Server 2005 Programming with SQL Server 2005 Microsoft recognize how to implement SQL Server 2005 programming features to work with database data  more...

Using XML Using XML Microsoft recognize how to use, implement, retrieve and manipulate XML data in SQL Server 2005 using XQuery language  more...

CLR Integration CLR Integration Microsoft recognize how to use CLR integration in SQL Server 2005 to create, implement and work with data, and how to execute .NET assemblies to achieve this  more...

Database Testing and Code Management Database Testing and Code Management Microsoft recognize how to implement version control, unit testing and performance benchmarking and improvements in SQL Server 2005  more...

Developing Applications that Use SQL Server Support Services Developing Applications that Use SQL Server Support Services Microsoft recognize how to develop and deploy SQL Service Support solutions with Notification Services and Service Broker  more...

Developing Applications that Use SQL Server Business Intelligence Services Developing Applications that Use SQL Server Business Intelligence Services Microsoft recognize how to implement Reporting Services to generate reports and Integration Services to manipulate data according to your requirements  more...

Database Deployment and Data Distribution Database Deployment and Data Distribution Microsoft recognize how to design, deploy and utilize database deployment and database distribution solutions  more...

Attorney Client Privilege ...s. This course offers recommendations for using high-tech solutions to protect privileged information, ensuring attorney-client confidentiality. It also examines how recent changes in the anti-money laundering legislation could impact the privilege. Specific applications of the attorney-client privilege to particular circumstances will be determined on the basis of the particular facts of the  more...

Microsoft Windows Server 2003 The Network Services Infrastructure Conceptual an Microsoft Windows Server 2003: The Network Services Infrastructure Conceptual an Microsoft To identify the decision criteria involved in designing DNS and WINS solutions for a Windows Server 2003 network services infrastructure  more...

Cisco CVOICE 8 0 Gatekeeper Cisco Unified Border Element ... play a major part in medium and large H.323 VoIP network solutions. Gatekeepers allow for dial-plan scalability and reduce the need to manage global dial plans locally. This course describes the functions of a gatekeeper and explains how to configure gatekeepers to interoperate with gateways. It also gives an overview of the Cisco Unified Border Element and describes how to implement a Cisco  more...

Cisco CVOICE 8 0 QoS Mechanisms ...that could lead to poor quality of service, and describes solutions to those problems. It also explains and evaluates the three generic models of implementing QoS. Differentiated services (DiffServ) is a multiple-service model for implementing quality of service (QoS) in the network. With DiffServ, the network tries to deliver a particular kind of service that is based on the QoS specified by  more...

MICROSOFT SQL SERVER 2005 DESIGNING DATABASE SOLUTIONS MICROSOFT SQL SERVER 2005: DESIGNING DATABASE SOLUTIONS Microsoft  more...

Maximizing Productivity as a Remote Employee Maximizing Productivity as a Remote Employee Telecommuting is a widely adopted work arrangement. Globalization, work-life balance, and even green business or environmental concerns have exponentially increased the number of telecommuters and remote workers. Individuals and employers have a number of things to consider when deciding whether working remotely is possible, necessary, or desired.  more...

Creating Sustaining a Customer-Focused Organization ...understanding of what types of customer-focused tools and solutions are available. And you must know the level of customer focus that you're seeking to achieve. As a manager, you also need to know how to select the most appropriate implementation strategy that aligns with your organization's capabilities and its objectives. This will help you to create stronger, more valuable, and lasting  more...

CISSP Domain Security Architecture Design CISSP Domain: Security Architecture & Design (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Computer administrators have a variety of mechanisms that can be used to secure modern enterprise environments. Several access control standards and models have been created by the international community to  more...

CISSP Domain Telecommunications Network Security CISSP Domain: Telecommunications & Network Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Access to a company's resources through unauthorized means is the number one goal of most attackers. The security professional must understand the proper countermeasures in order to stop attacks on  more...

CISSP Domain Physical Environmental Security CISSP Domain: Physical & Environmental Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Physical security is the foundation for all networking security mechanisms. Unless a network is physically secure from threats, all other types of security can be negated. This course focuses on the need  more...

CISSP Domain Operations Security CISSP Domain: Operations Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition In today's enterprise environment, operations security takes on many faces, but always comes back to making sure that all aspects of the operation of an enterprise environment are secured and functioning correctly. This  more...

CISSP Domain Legal Regulations Investigations Compliance CISSP Domain: Legal Regulations, Investigations & Compliance (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Computer crime is a major area of concern for everyone from the standard end user to the enterprise environment. Government agencies and corporate groups have come together to create rules and  more...

CISSP Domain Application Development Security CISSP Domain: Application Development Security (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Poorly written applications can allow an attacker to exploit coding errors and thus interrupt the orderly processes of the application. This course discusses methods to increase the security of application  more...

CISSP Domain Business Continuity Disaster Recovery Planning CISSP Domain: Business Continuity & Disaster Recovery Planning (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Business continuity is an essential part of any enterprise. When a disaster occurs, it is imperative that a company be prepared, and has policies and people in place to step in and restore  more...

CISSP Domain Cryptography CISSP Domain: Cryptography (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Cryptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course covers the invention of cryptography, the use of algorithms and ciphers, and the  more...

CISSP Domain Information Security Governance Rish Mgmt CISSP Domain: Information Security Governance & Rish Mgmt. (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Information Security Governance and Risk Management is an all encompassing domain that the information security professional must constantly be aware of. This course examines the frameworks and  more...

Oracle Database 11g R2 Managing Database Space Duplication ...te alerts about potential problems and recommend possible solutions. This course explores how to use the Oracle database server for automatic space management, proactively monitor and manage tablespace space usage, and reclaim wasted space from tables and indexes by using the segment shrink functionality. Using the segment advisor, resumable space allocation, and moving tablespaces are also  more...

Creating Business Intelligence Solutions with MOSS 2007 ...Solutions with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542) Microsoft Office SharePoint Server 2007 provides developers with the ability to create intelligent business solutions. This course provides an overview of the features that accomplish this and specifically how to use them to display data using Excel Services,  more...

Creating a Standard Image to Deploy Windows 7 ...se Desktop Administrator Microsoft provides various solutions for deploying Windows 7 to client machines in an enterprise environment. Each solution provides advantages and disadvantages and depends on the company's requirements. One solution is Windows Automated Installation Kit for Windows 7. It contains documentation and tools including Windows System Image Manager, ImageX, Windows  more...

Cisco IINS 1 0 Network Security Using Cisco IOS Firewalls ...rk security breaches. Cisco provides several router-based solutions for implementing firewall features: basic traffic filtering capabilities using access control lists (ACLs), Cisco IOS Firewalls, and Cisco IOS zone-based policy firewalls. This course explains the operations of the different types of firewall technologies and describes the firewall technologies that are embedded in Cisco  more...

Cisco IINS 1 0 Network Security Principles II Cisco IINS 1.0: Network Security Principles II Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 Operations security concerns the day-to-day practices necessary to first deploy and later maintain a secure system. As an administrator, it's very important to understand the principles behind operations security. It's equally  more...

Incident Management Response Planning Testing Incident Management & Response: Planning & Testing ISACA Certified Information Security Manager Certified Information Security Manager® Preparing incident response and recovery plans is a very important part of a CISM's role. This course examines how to identify the current state of incident response capability, identifies the elements of incident response and recovery plans, and  more...

Incident Management Response Introduction Resources Incident Management & Response: Introduction & Resources ISACA Certified Information Security Manager Certified Information Security Manager® Managing incidents, and the response that is put forward by an organization falls directly under the duties of a CISM. Organizations must have a plan in place, and must know the steps they will take to deal with incidents when they occur. This  more...

Information Security Program Management Introduction Framework Information Security Program Management: Introduction & Framework ISACA Certified Information Security Manager Certified Information Security Manager® As an information security manager, it is your job to make sure that the program for information security management that is put in place is effective, cost-efficient, and most importantly, that it meets the business needs of the  more...

Information Risk Mgmt Program Framework Risk Assessment Information Risk Mgmt: Program Framework & Risk Assessment ISACA Certified Information Security Manager Certified Information Security Manager® Information risk management is a pivotal part of the role of an information security manager. This course will provide an overview of information risk management, as well as examine the elements that come into play when creating an information  more...

Information Security Program Development Introduction Roadmap Information Security Program Development: Introduction & Roadmap ISACA Certified Information Security Manager Certified Information Security Manager® An information security program is the foundation of an information security manager's daily work. This course examines how to prepare your security program, analyzes the outcomes and challenges, and outlines the responsibilities of  more...

CompTIA Server 2009 Network Storage Troubleshooting CompTIA Server 2009: Network & Storage Troubleshooting CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 Almost everywhere you go, from large businesses to people's homes, networks are in place to facilitate the movement of data between computers and other devices, such as printers or the Internet. In addition to that, the vast amounts of data generated in today's computing  more...

Internet-based Database-based Attacks Internet-based & Database-based Attacks Internet-based attacks and the mechanisms used to both accomplish and to defend against them is a staple of both hackers and ethical hackers today. This course examines how to hack web servers, and conversely, how to defend against those attacks, how to examine web applications for vulnerabilities, and how to fix them, how web-based password cracking  more...

SAP BusinessObjects Web Intelligence ...try's most flexible, user-friendly and powerful reporting solutions. It provides ad hoc query, analysis, and reporting tools in a package that is geared toward the business user. You do not have to know structured query language (SQL) to take advantage of the power offered by Web Intelligence. You can easily create and publish high-quality reports that contain drill downs, and allow readers to  more...

Overview of SAP Solutions ...Solutions SAP SAP provides software systems to automate and integrate business operations across a wide range of activities from the front office to the back office, the field, and the factory floor. Large, integrated systems like SAP are commonly known as ERP (Enterprise Resource Planning) solutions. SAP has a range of ERP solutions which will help to integrate your business processes  more...

SAP Netweaver Platform SAP Netweaver Platform SAP SAP NetWeaver is an integration and application platform that aligns and integrates people, information, and business processes spread across different technological platforms. This course introduces SAP NetWeaver architecture components and tools and discusses how they serve and function as an integration or application platform for SAP solutions. NetWeaver's  more...

Physical Security Physical Security Physical security is the foundation for all networking security mechanisms. Unless a network is physically secure from threats, all other types of security can be negated. This course focuses on the need for, and implementation of physical security and how it is used as an all encompassing backbone for enterprise security. This course also assists students who are preparing  more...

Wireless Attacks Countermeasures Wireless Attacks & Countermeasures Wireless networking is becoming more and more prevalent in corporate networks. The methods used to set up and secure these networks are often tested by hackers to see if they can penetrate and gain information from them. This course examines wireless systems and 802.11x WLAN operational modes. This course discusses WEP and other wireless security protocols,  more...

Cryptography Cryptography Cryptography has been used for thousands of years to secure messages, identities, vital information, and communications mechanisms. This course analyzes the invention of cryptography, the use of algorithms and ciphers, and the secure mechanisms used for message authentication and certificate authority. And the course examines electronic security measures and the hacking tools  more...

Linux Hacking Linux Hacking The various distributions of Linux are becoming more and more popular. This course examines the history of Linux, the different flavors that are available, and the file structures used. This course also examines the methods that can be used to secure Linux systems, along with the tools that can be used both to test the security, and to penetrate it. Finally, this course  more...

Denial of Service Session Hacking Denial of Service & Session Hacking Denial of Service and Distributed Denial of Service attacks are common methods used by hackers to disrupt service to networks and to corporate environments. Session hijacking is used by hackers as a method to take over sessions after a user has successfully authenticated with a server. This course examines how DoS and DDoS attacks, along with Bots and  more...

Deterring Electronic Intrusions Deterring Electronic Intrusions Securing electronic access to an environment forms the backbone of IT security professionals' jobs. IT security specialists deal with methods to secure network access, both internally and externally. This course examines firewall, intrusion detection system (IDS), and honeypot detection techniques, as well as evasion techniques that can be used by an ethical  more...

Social Engineering Sniffing Social Engineering & Sniffing Employees are often a major security concern in big business, as social engineering is one of the most used methods to gain information and thus allow corporate networks to be hacked. Sniffing of corporate networks is also a method that hackers use to gain access to corporate resources. This course examines different types of social engineering and identity  more...

System hacking Malicious Content System hacking & Malicious Content Hacking systems and planting and or sending malicious content are the two most performed actions by hackers. As an ethical hacker, it will be your responsibility to test systems against hacking and to be prepared for the different types of malicious content that hackers will try to get into your network environment. This course examines password cracking  more...

SharePoint 2010 Security Business Intelligence ...-level security. It also discusses the concept of sandbox solutions. SharePoint Business Intelligence solutions allow you to collect, store, and analyze business data to help in making business decisions and streamlining business processes. SharePoint dashboard and reporting features give users on-demand access to important business data. This course also covers the use of SharePoint dashboard  more...

Footprinting Scanning Enumeration Footprinting, Scanning & Enumeration Gathering information about a company, its network, and the servers, services, and ports that it uses and has open is a very important part of preparing for an attack on a network; but it is also tremendously important for an ethical hacker to take the same steps and to find the same weaknesses. This course will examine the steps taken to gather  more...

CERTIFIED INFORMATION SECURITY MANAGER CISM CERTIFIED INFORMATION SECURITY MANAGER (CISM) ISACA Certified Information Security Manager Certified Information Security Manager®  more...

Ethical Hacking The Need for Penetration Testing Ethical Hacking & The Need for Penetration Testing Ethical hacking - this almost seems like a contradiction of words, but it isn't; it is a skill set that is increasingly in demand from year to year. This course examines the differences between hacking and ethical hacking, the stages and phases of ethical hacking, the laws that govern hacking and ethical hacking, and the penetration testing  more...

Information Security Program Management Resources Implementation Information Security Program Management: Resources & Implementation ISACA Certified Information Security Manager Certified Information Security Manager® Once there is an information security program framework in place, the next step for an information security manager is to catalog the resources on hand, and to assemble the resources that are still required in order to implement the  more...

Information Security Program Development Resources Information Security Program Development: Resources ISACA Certified Information Security Manager Certified Information Security Manager® As an information security manager, one of your primary responsibilities will be to manage and leverage company and external resources needed to make your projects succeed. This course examines information security infrastructures and architectures and  more...

Information Security Program Development Metrics Implementation Information Security Program Development: Metrics & Implementation ISACA Certified Information Security Manager Certified Information Security Manager® The implementation of an information security program can be time consuming but, if done properly, it will ensure that your company is able to meet its security objectives. This course examines the elements necessary for implementing and  more...

Cisco Switch 1 0 Minimizing Service Loss Data Theft ...thin a network. After the vulnerabilities are identified, solutions for each vulnerability are discussed, and configuration commands are defined. This course discusses port security for denial of MAC spoofing and MAC flooding, and the use of private VLANs (PVLANs) and VLAN access control lists (VACLs) to control VLAN traffic. VLAN hopping, DHCP spoofing, Address Resolution Protocol (ARP)  more...

DESGN 2 0 DESIGNING FOR CISCO INTERNETWORK SOLUTIONS 2 0 DESGN 2.0: DESIGNING FOR CISCO INTERNETWORK SOLUTIONS 2.0 Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0  more...

Cisco TSHOOT 1 0 Maintaining Troubleshooting Network Security Solutions ...SHOOT 1.0: Maintaining & Troubleshooting Network Security Solutions Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Any network that is deployed needs to be secured. The level of security that you need and the features that will be deployed are dependent on the organization and its security policies. Implementation of infrastructure security has a definite  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues Cisco TSHOOT 1.0: Route Redistribution, BGP & Performance Issues Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Ideally, a single routing protocol is used to exchange routing information in an enterprise network. However, organizational requirements such as partnerships, mergers, technology migrations, and changes in policy can make it necessary to support the  more...

Cisco Route 1 0 Implementing an OSPF-Based Solution ...ons. OSPF presents some design limitations, but offers up solutions for each. Scalability, improved CPU and memory utilization, and the ability to mix small routers with large routers are all benefits of using proper route summarization techniques which is a key feature of OSPF. An OSPF network can scale to very large sizes, in part because of route summarization. Default routes can reduce  more...

Network Storage Systems Network Storage Systems EMC To introduce the features and functionality of DAS and NAS, and recognize enterprise environments that would benefit from DAS-based and NAS-based storage solutions.  more...

Introduction to Storage Technology Introduction to Storage Technology EMC To introduce the challenges presented by data management and differentiate between the key storage media, components, requirements, constraints, and solutions for managing data.  more...

EMC Storage Products EMC Storage Products EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001) EMC storage products provide the means to allow business to increase their efficiency, while decreasing their long-term overhead. This course examines the EMC CLARiiON, EMC Symmetrix, the Direct Matrix architecture, the Navisphere Manager GUI, EMC Celerra, EMC Connectrix,  more...

Server Application Virtualiztion in MS Win Server 2008 ...course also provides a look at application virtualization solutions provided by Windows Server 2008, including an overview of the Microsoft SoftGrid Application Virtualization Platform and how it is used to provide a virtual deployment of applications in your enterprise. The course covers the objectives for Microsoft exam 70-647 PRO: Windows Server 2008, Enterprise Administrator. Passing the  more...

The Federal Government Industry Overview Version 3 ...oyees. Federal governments are continually driven to find solutions through improving service delivery, reducing costs, opening departmental barriers, and attracting a talented workforce. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the federal government industry, and strategies employed to meet some of those challenges.  more...

The Information Technology Industry Overview Version 3 ...s cloud computing, virtualization, and mobile application solutions to keep their customers ahead of the competition. It must also be sensitive to changing customer needs and be driven by new business opportunities as they emerge. Although the industry is continually challenged by intense competition, cost pressures, emerging markets, and security threats, industry players provide solutions  more...

CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL CISSP 2ND EDITION CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL (CISSP), 2ND EDITION (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition  more...

CISSP Domain - Access Control CISSP Domain - Access Control (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition This course focuses on the need for access control mechanisms to secure an organization's network and minimize its vulnerability to attacks or intrusion. It covers various access control models, techniques, mechanisms, and  more...

Information Risk Mangement Analysis Mitigation Monitoring Information Risk Mangement: Analysis, Mitigation & Monitoring ISACA Certified Information Security Manager Certified Information Security Manager® Analysis, mitigation, and monitoring play an extremely important role in information risk management. This course examines how to properly classify and valuate information assets, perform a business impact analysis, and the principles of  more...

Information Security Governance Developing an Action Plan Information Security Governance: Developing an Action Plan ISACA Certified Information Security Manager Certified Information Security Manager® In order for information security governance to succeed, there must be an action plan put into place to lay the groundwork for success. This course examines the assets, departments, resources, and people that play a role in bringing an action  more...

Information Security Governance Overview Information Security Governance: Overview ISACA Certified Information Security Manager Certified Information Security Manager® Information security governance is a major part of the job role of an information security manager. The goal of information security governance is to establish and maintain a framework to provide assurance that information security strategies are aligned with the  more...

Information Security Governance Strategies Goals Information Security Governance: Strategies & Goals ISACA Certified Information Security Manager Certified Information Security Manager® Many companies realize that their information security is not in the state that it should be. As an information security manager, it will be your role to guide your organization to where information-related risks are controlled and sound information  more...

Customer Driven Process Improvement Identifying Improvement Ideas Solutions ...iven Process Improvement: Identifying Improvement Ideas & Solutions After investigating current processes, it's time to find improvement solutions. You need to ask what actions or ideas will help address the root cause of any problems uncovered. Which of these ideas make up workable potential solutions? Which solution will most likely fix the issue with the least cost and disruption? How  more...

Customer Driven Process Improvement Implementing Maintaining Improvements ...processes, and determining process problems and potential solutions, it's now time to take action. The energy that often accompanies this stage can make the planning, piloting, and troubleshooting of the implementation easier. This course describes how to channel that energy to create a well-thought-out implementation plan. It outlines actions that help make the implementation run smoothly and  more...

CompTIA Network 2009 Network Addressing ...which the shortage of IPv4 addresses is being dealt with. Solutions to the IP address shortage including the development and implementation of IPv6, network address translation, and Classless Inter-domain Routing (CIDR) is covered. This course also explains what subnetting is and how it is used to segment and organize networks. This course maps to CompTIA's Network (2009) exam objectives to  more...

Managing Sharepoint 2010 Features Solutions ...Solutions Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers deploying and managing SharePoint solutions and features, managing sandbox solutions, and managing  more...

SQL Server 2008 Installation ...inistrators and developers to build and maintain software solutions, and perform required functions in a server environment. This course identifies SQL Server 2008 components and management tools, and outlines the requirements for installing SQL Server 2008. The steps required to complete a fresh installation of a SQL Server 2008 instance and how to upgrade a SQL Server instance are also  more...

SQL Server 2008 High Availability and Disaster Recovery ... databases so that downtime for users is minimized. These solutions include database mirroring, log shipping, replication, and failover clusters. These reliability features help administrators maintain multiple sets of data that help ensure that critical systems remain accessible, and can be fully recovered in the event of a disaster. This course addresses how to configure database mirroring,  more...

Implementing SQL Server 2008 Integration Services ...ts develop and manage sophisticated business intelligence solutions. With the Database Engine at its core, SQL Server 2008 offers integration, reporting, and analysis tools to access and process the data necessary to create business solutions. This course gives an overview of the importance of business intelligence in today's competitive market and introduces the capabilities provided by SQL  more...

Implementing SQL Server 2008 Reporting Services Solutions ...Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Reporting Services provides powerful and flexible solutions for enterprise reporting needs. This course introduces the reporting services functionality, tools, installation, and enhancements provided by SQL Server 2008. It outlines  more...

Implementing SQL Server 2008 Analysis Services Solutions ...Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services gives you the opportunity to take the vast amount of information in your databases and analyze it so that you can use the information to improve your overall business. This course will introduce you to SQL Server  more...

Managing SQL Server 2008 Analysis Services Solutions ...Solutions Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448) SQL Server 2008 Analysis Services provides a powerful solution for analyzing extremely large amounts of data in a relational database. This course looks at Analysis Services from a management perspective. It outlines the considerations involved  more...

Oracle Database 11g Segment Space I O and Performance Tuning Oracle Database 11g: Segment Space, I/O and Performance Tuning Oracle Oracle Database 11g provides various methods for tuning segment space usage and input/output (I/O). This course explains how to use Automatic Segment Space Management (ASSM) to tune segment space usage, how to shrink segments using SQL or the Enterprise Manager, and how to use table compression. Automatic Storage  more...

Oracle Database 11g Encryption Concepts Oracle Database 11g: Encryption Concepts Oracle All encryption has two parts: an algorithm, which is a procedure or a method of manipulating data, and a key or a secret that allows data to be decrypted. This course discusses the issues and challenges of encryption and describes key management solutions. It also describes the encryption options available with Oracle Database 11g. Using  more...

Oracle Database 11g R2 Using Change Management Solutions ...Solutions Oracle Oracle Database 11g Release 2 is designed for data center environments that are rapidly evolving and changing to keep up with business demands, enabling DBAs to manage change effectively and efficiently. Oracle Database 11g Release 2 offers significant advances in the areas of automatic diagnostics, supportability, and change management. It can be expensive for  more...

Sharpoint 2010 Design Sandbox Solutions ...Solutions Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010 Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate via defined workflows, set up web sites, manage documents, and access intelligence to make key business decisions. This course provides insight into planning a SharePoint taxonomy, and planning for sandboxed  more...

SharePoint Features Solutions ...Solutions Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into WCF Data Services, REST, SharePoint Features, and  more...

Stabilizing Deploying SharePoint 2010 Components Stabilizing & Deploying SharePoint 2010 Components Microsoft Microsoft Certified Technology Specialist SharePoint 2010, Application Development (Exam 70-573) Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into SharePoint  more...

Managing Resources During Difficult Times Managing Resources During Difficult Times Companies facing tough times such as economic hardship or even extreme growth need to take action. In particular, they need to mind their costs, including their staff-related costs. It's important to communicate with employees about changes in costs and potential reductions in staff as soon as possible to maintain their commitment to the company.  more...

Introduction to HTML5 and CSS3 Introduction to HTML5 and CSS3 This course provides an overview of the changes to HTML5 and CSS3 from their previous versions. It introduces some of the key features of HTML5 and CSS3, and how to apply these features to create a simple HTML5 program styled with CSS3. This course also shows how supporting browsers will render the page and provides fallback solutions for non-supporting  more...

Working with Forms the Canvas Media in HTML5 Working with Forms, the Canvas & Media in HTML5 This course provides detailed instruction on three new APIs in HTML5 Canvas, Audio and Video as well as on the new features of the Forms API. The course also shows how supporting browsers will render the page and provides fallback solutions for non-supporting browsers.  more...

Learn HTML All By Yourself- Advanced Learn the more advanced features of HTML. This course continues where our introductory course leaves off. Our introductory course covered all the basic tags and covered topics such as creatings lists, creating links and placing images on your web pages. In this 5 week advanced HTML course, you will study changing the color of text, changing the color of a web page`s background and using an image  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...ver the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML and what HTML is all about. This is the course to take if you have little or no previous experience in HTML. Dewey from Florida writes, "This is just super, great, good, are there any  more...

Cisco CCNA Complete Set This complete set of 12 Units is designed to teach the student the necessary materials and understanding of Cisco Routers and to prepare the student to take the Cicso Certified Network Associates exam to gain the IT certification of CCNA. This course covers Cisco training preparatory to taking the CCNA exams. Subjects covered are Cisco CCNA Internetworking Fundamentals, the OSI Reference Model,  more...

Communicate With Confidence ...es, and reviews basic grammatical and structural sentence solutions and conventional punctuation and mechanics used in every-day written and verbal communications. Don?t know where to put that apostrophe? Bamboozled by ?who? and ?whom?? It?s hard to communicate with confidence when you?re uncertain about the rules of English grammar. Here?s an easy and fun way to learn. Packed with fun  more...

Complete Guide to Medical Math for the Health Care Professional (Crane) ...s?; Insulin Calculations - Homework. Chapter 11 ? Percent Solutions; Percent Solutions - Sample Problems; Percent Solutions - Tutor Sheets?; Percent Solution -Homework. Chapter 12 ? IV Drip Rate Calculations; IV Calculations - Sample Problems; IV Calculations - Tutor Sheets?; IV Calculations - Homework. Chapter 13 ? Alligations; Alligations - Sample Problems; Alligations - Tutor Sheets?;  more...

Database Design Concepts ...ework focuses on the real-life implementation of database solutions and on practical design and administration skills. By the end of this course you will be able to successfully design and implement a small database such as an inventory system, contacts information system or course registration system. Online class discussions will allow you to learn various design ?tricks? and get exposed to  more...

Human Resource Management in the 21st Century Human Resource Management in the 21st Century takes the participant from the traditional HR practices, to the focus on new and innovative HR practices of the 21st Century. Virtual offices, independent workforce, customers with multiple areas of interest and geographic locations all contibute to the HR challenge within today`s organizations. Today the battle to recruit and retain organizational  more...

Build a Powerful Marketing Strategy--Instructor-Led A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period  more...

SQL Server 2000 Implementing and Designing Databases This course teaches you to design, implement, administer and troubleshoot information systems that incorporate Microsoft SQL Server 2000. This course prepares you to design and implement database solutions by using Microsoft SQL Server 2000. This course covers subjects such as: Developing a Logical Data Model, Implementing the Physical Database, Retrieving and Modifying Data, Programming  more...

Accelerate your Business Growth--Instructor-Led A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of  more...

Accelerate your Business Growth--Self-Directed A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of  more...

Build a Powerful Branding Strategy--Instructor-Led A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...

Build a Powerful Branding Strategy--Self-Directed A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...nging needs, and to earn the right to offer the very best solutions. Your customers expect leadership. As you demonstrate such a commitment, a true spirit of partnership will develop. Brand loyalty will be the result. This course is an overview of the key insights to be found in Darby Checketts ™ new book, Customer Astonishment: 10 Secrets to World-Class Customer Care. User is given 1  more...

Doing Business in China ...treaming video scenarios illustrate real world issues and solutions discussed in the course. Audio accompanies each lesson page throughout the course. MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners  more...

Innovation in the Workplace ...on. It ™s also a critical skill for finding unique solutions to problems and new ways to improve on old processes. This series will help you to build your creativity and encourage it in others in productive ways that help your organization ™s bottom line. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Microsoft Access XP Certification Our Access XP gives you powerful new tools for managing your data. Welcome to Microsoft Access XP Certification Our Access XP gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show  more...

Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show you  more...

Oracle 10g OCA ...n of skills needed for effective performance. Specialized Solutions?s course on Oracle 10g will provide the necessary knowledge base so you can begin building your foundation with Oracle 10g. An Oracle Certified Associate (OCA) demonstrates a solid foundation of skills for an apprentice or entry-level job role. By earning your OCA you greatly improve your opportunities to achieving your goals.  more...

Problem Solving Through Productive Thinking ...y to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the  more...

Strategic Thinking ...circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Strategic Thinking Strategic thinking  more...

Doing Business in India ...treaming video scenarios illustrate real world issues and solutions discussed in the course. Audio accompanies each lesson page throughout the course. MindNotes provide printable quick-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners  more...

Microsoft Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring Certification Training Course ...form backup and restore, to configure identity and access solutions with Windows Server 2008 Active Directory and to monitor and troubleshoot Active Directory related issues.This course can be completed within a short time span determined by the student. Please note that it is important to have a good grasp of the material before moving on to the next lesson. 1 year access is given for this  more...

Microsoft Exam 70-647: PRO: Windows Server 2008, Enterprise Administrator Certification Training Course ...dows Server 2008 and to design application infrastructure solutions based on Windows Server 2008 to meet varying business and technical requirements.1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere. Microsoft Exam 70-647: PRO: Windows Server 2008, Enterprise Administrator Certification Training Course The 70-647 PRO Windows  more...

Mastering Presentation Skills for the Workplace ...treaming video scenarios illustrate real world issues and solutions discussed in the course. Audio accompanies each lesson page throughout the course. Decision Point activities allow learners to work toward an outcome in an interactive environment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course  more...

Leading by Enabling In this course, you'll learn how to enable your employees by providing more choices and fostering competence. You'll understand why offering visible support to your people makes them able to "make the call" when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will  more...

Windows 2000 - Security Solutions To provide the information and skills necessary to design secure Windows 2000 networks, and to introduce the major security concepts, threats, risks, and the principal security features of Windows 2000  more...

Windows 2000 - Internet and Extranet Security To enable students to design inbound and outbound Internet security solutions and secure partner access to network and to provide an overview of PKI and enable students to design PKI security solutions  more...

Highly Available Web Infrastructure Solutions in Microsoft Windows 2000 To describe highly available web infrastructure solutions  more...

Technologies for Highly Available Solutions in a Windows 2000 Environment To describe the various technologies used for high availability with Microsoft Server products  more...

Highly Available Network Services and Logical-Network Solutions in Windows 2000 To describe highly available solutions in relation to the Active Directory, DHCP, DNS, WINS, and logical-network solutions  more...

Highly Available Physical-Network Solutions in a Windows 2000 Environment To describe highly available solutions in relation to physical-network components  more...

Managing Remote Access Solutions in Windows 2000 To demonstrate how to manage remote access solutions in Windows 2000  more...

Industry Overview Information Technology Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...

Industry Overview Federal Government The Federal Government is the largest contractor and buyer of services and products in the U.S., spending over $200 billion annually. Regardless of what business you are in, chances are there is a government agency in need of your product or service. Winning a government contract can be challenging, and millions of dollars in potential contracts are lost to companies who do not understand  more...

The Automotive Industry Overview Version 2 Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational  more...

The Oil and Gas Industry Overview Version 2 Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...

The Pharmaceutical Industry Overview Version 2 Billions of people around the world depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated  more...

The Food and Beverage Industry Overview Version 2 "The discovery of a new dish does more for human happiness than the discovery of a new star," says Anthelme Brillat-Savarin in his famous work, The Physiology of Taste. However, when leading food and beverage manufacturers introduce more than 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon  more...

The Health Care Industry Overview Version 2 There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...

The Manufacturing Industry Overview Version 2 "Business has only two functions - marketing and innovation." Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete  more...

The Retail Industry Overview Version 2 Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...

The Telecommunications Industry Overview Version 2 Connecting the globe, the telecommunications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly  more...

The Insurance Industry Overview Version 2 The insurance industry has its share of risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink,  more...

Setting the Stage for IT Success How have the responsibilities of IT professionals changed over time? What can you do to bring together the diverse concerns of the IT department and top business managers? What are the best ways to convince management that your IT solutions are grounded in reality?Answers to these questions are presented in this course examining strategies that learners should know to understand the role of IT  more...

Deploying Vista using BDD 2007 Business Desktop Deployment (BDD) 2007 provides a flexible framework for deploying Windows Vista and Office 2007 in organizations of varying sizes. The BDD 2007 introduces the new Deployment Workbench, which enables administrators to build and manage multiple OS configurations, define network deployment points, inject drivers, attach language packs, and chain applications. This course demonstrates  more...

Cisco BCMSN 3 0 Configuring and Implementing WLANs To explain how to use Cisco Systems utilities to configure the Cisco WLAN client, distinguish between autonomous and lightweight WLAN implementations, and explain how to configure autonomous and lightweight Cisco WLAN solutions.  more...

Cisco BCMSN 3 0 Implementing Trunks and the Virtual Trunking Protocol VTP To explain the procedure for configuring both 802.1Q and ISL trunking between two switches, how VLAN configuration of switches within a management domain can be automated with VTP, and identify common VLAN configuration errors and explain the solutions to those errors.  more...

Cisco BCMSN 3 0 Configuring and Implementing WLANs To explain how to use Cisco Systems utilities to configure the Cisco WLAN client, distinguish between autonomous and lightweight WLAN implementations, and explain how to configure autonomous and lightweight Cisco WLAN solutions.  more...

Cisco BCMSN 3 0 Implementing Trunks and the Virtual Trunking Protocol VTP To explain the procedure for configuring both 802.1Q and ISL trunking between two switches, how VLAN configuration of switches within a management domain can be automated with VTP, and identify common VLAN configuration errors and explain the solutions to those errors.  more...

Networking Overview for Oracle9i Administrators To provide an overview of the networking solutions and the components of the network architecture in an Oracle9i database  more...

Diagnosing and Planning ...on of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge of the organization. Each organization is unique: there are different people and different challenges. One size does not fit all. You cannot respond to each and every organization in the same way. Rapidly learning about the  more...

Managing Challenges in Customer Service ...le requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all of these calls and customers with speed, skill, accuracy, and composure. This course helps CSAs to manage these challenges successfully.  more...

Cross-selling in a Customer Service Call ...day, effectively helping customers by providing efficient solutions. At the end of this positive interaction, it makes sense to recommend additional or better products that will further aid customers. Customer service agents have become a vital source of additional sales revenue for companies.To cross-sell effectively, you need to prepare for the cross-selling call. This course covers  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ... Identify ways managers benefit from e-learning solutions. Match types of e-learning with their features. Match the components of an e-learning system with their descriptions. Sequence the stages in the lifecycle of an e-learning solution. Identify common challenges to implementing  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...managing learning objects. Unit 2: Deploying E-Learning Solutions (0.5 - 1 hour) Identify technology considerations for deploying e-learning. Identify technology considerations for deploying disparate e-learning objects. Identify considerations for deploying e-learning on a multisite basis.  more...

Sales Skills Prospecting Addressing Needs ... will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the sales process. Perform four specific actions before they begin prospecting. Build a sales network. Complete six steps when finding solutions.  more...

Sales Skills Gaining Customer Commitment ...et with Marcus Robinson, the owner of Windy City Computer Solutions. Mr. Robinson is going to open two new Windy City Computer stores in three months. As one of Icon's Account Executives for the Business Solutions product line, your goal is to build a meaningful relationship with Mr. Robinson. Unit 3: Demonstrating the Need (0.5 - 1 hour) List the three stages of  more...

Sales Skills Developing a Winning Strategy ... strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To Complete a SWOT matrix. Choose appropriate clients for an advisory panel. Narrow the field of prospective clients.  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ...nt. Identify the key aspects of recording problems and solutions. Identify the commands to shut down a NetWare 6.5 server. Identify the options to shut down a Windows server. Identify the commands to shut down a SUSE LINUX 9.1 server. Identify the key aspects of bottlenecks. Identify the different counters for monitoring the performance of processors. Identify the different  more...

Visual InterDev 6 0 Planning a Web Application ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L  more...

Visual InterDev 6 0 Building Web Sites and Pages ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use the team development tools to enhance application quality; identify the advantages of using DHTML in Web applications.  more...

Visual InterDev 6 0 Active Server Pages and Data Access ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script; set permissions for a Web application; add a Data Source Name (DSN), a data connection and a data command to a project; and  more...

Visual InterDev 6 0 Accessing Remote Data ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to work with database records and identify the methods of managing recordset size; identify the components of Remote Data Services (RDS); identify the methods of navigating and manipulating data by using the components of Remote Data  more...

Visual InterDev 6 0 Implementing Server Technologies ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components; Identify the elements and views of Microsoft Transaction Server (MTS) Explorer; identify the guidelines for  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 ...acle products in the Oracle Enterprise Project Management Solutions suite. The course will also cover the integration of different Oracle Applications with Oracle Projects. Additionally, the course will provide information on setting up set of books and defining organizations for Oracle Projects. Learn To: Identify key features of Oracle Project Foundation (PJF). Identify  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...menting computer account naming and management. Identify solutions to problems that commonly arise during the installation of RIS. Unit 3: RIS Image Management Duration: 2 Hour(s) Identify the features of image management for remote installations. Identify the functions of answer files in configuring a CD-based image for installing Windows 2000 Professional. Identify the features  more...

Windows NT 4 0 Administration Fundamentals - Part 1 .... Match the common logon problems with their respective solutions. Identify the features of common user profiles: local profile, server based profile, user default profile, system default profile Identify the functions of a system policy. Set a new policy for all users using the System Policy Editor. Unit 3. Managing Resources Duration: 2 Hour(s) Share a folder with a  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ... Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process. Learn To: Understand the need for the iterative nature of  more...

Business Intelligence ... intelligence and discusses the architectures of possible solutions. The content of the course is divided into two main sections. The first section takes a closer look at general principles and explains why business intelligence is necessary from the point of view of top management. Possible solutions are also discussed. Due to the complexity of the subject matter, this section focuses on the  more...

Building Cisco Remote Access Networks Part 1 ...or implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study Language Options: US  more...

Building Cisco Remote Access Networks - Part 2 ...(VPN). Identify types of Virtual Private Network (VPN) solutions. Identify types of Virtual Private Network (VPN) protocols. Identify steps in Internet Key Exchange (IKE) phase 1 policy determination. Identify steps in Internet Key Exchange (IKE) phase 2 policy determination. Identify commands for checking the current Internet Protocol Security (IPSec) configuration. Identify  more...

Building Cisco Remote Access Networks - Part 3 ...or implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study Language Options: US  more...

Building Cisco Remote Access Networks Part 4 ...or implementing and troubleshooting WAN and remote access solutions. They desire the knowledge and skills necessary to describe, configure, operate, and troubleshoot these solutions. The curriculum is designed also for network administrators intending to take the exam Building Cisco Remote Access Networks (BCRAN 642-821). Deployment: Self-Study Language Options: US  more...

Oracle8 Database Administration - Create Databases ...available. Identify the possible LGWR errors with their solutions. Unit 4 - Managing Tablespaces and Data Files Duration: 2 Hour(s) Identify the logical database structure. Identify the components of the logical and physical structure of a database. Identify the relationships between database components. Identify the features of a tablespace. Identify the uses of a  more...

Oracle8 Database Administration - Manage Storage Structures ...ransactions by using Oracle SQL Worksheet. Identify the solutions to the insufficient space for transactions problem. Identify solutions to the read-consistency error. Identify the solutions to the blocking session problem. Sequence the steps to resolve the error in taking a tablespace offline. Unit 3: Managing Temporary Segments Duration: 2 Hour(s) Identify the  more...

Excel 2000 Expert User ...odify a template. Open a workbook based on a Spreadsheet Solutions template. Customize a Spreadsheet Solutions template. Enter a record in a list. Retrieve specific data in a list by using a criteria. Apply filters to a list. Summarize the data in a list. Query a database. Open a table within a database. Extract field data from an open database query. Define a criteria for retrieving  more...

SQL Server 7 0 System Administration - Part 5 ...in implementing replication. Identify valid replication solutions. Identify the attributes of various data types. Identify important issues in network security. Perform the steps to set up a Distributor. Perform the steps to configure distribution database properties. Perform the steps to set publisher options. Perform the steps to enable and modify subscriber properties.  more...

Visual InterDev 6 0 Planning a Web Application ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web application; and identify the basic concepts related to Web application design. L earn  more...

Visual InterDev 6 0 Building Web Sites and Pages ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use the team development tools to enhance application quality; identify the advantages of using DHTML in Web applications.  more...

Visual InterDev 6 0 Active Server Pages and Data Access ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script; set permissions for a Web application; add a Data Source Name (DSN), a data connection and a data command to a project; and  more...

Visual InterDev 6 0 Accessing Remote Data ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to work with database records and identify the methods of managing recordset size; identify the components of Remote Data Services (RDS); identify the methods of navigating and manipulating data by using the components of Remote Data  more...

Visual InterDev 6 0 Implementing Server Technologies ... Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components; Identify the elements and views of Microsoft Transaction Server (MTS) Explorer; identify the guidelines for  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 Course Overview This is the third course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Create and interpret  more...

Internet Explorer 5 0 Fundamentals Course Overview This course provides participants with the skills to use Microsoft Internet Explorer 5.0. At the completion of this course, students will learn how to search for Web pages; customize the display of Web pages; organize Web pages in the Favorites folder; save and print Web pages; identify the advanced features of IE 5.0; and use the basic features of Outlook Express. L earn  more...

NetWare Service and Support Upgrade - Part 5 ...ause of a server abend or lockup. Identify the possible solutions used for resolving server abends and lockups. Match the debugging tools used for troubleshooting abends and lockups with their functions. Match problems that cause server performance bottlenecks with the methods used to diagnose them. Match server performance problems with the methods used to resolve them. Unit 2:  more...

Designing for Cisco Internetwork Solutions Part 4 ...ions. Identify characteristics of Voice over IP (VoIP) solutions. Match H.323 components with their descriptions. Identify components of IP telephony. Identify characteristics of voice delay. Identify guidelines for calculating voice bandwidth requirements when designing Voice over IP (VoIP) networks. Identify characteristics of voice Quality of Service (QoS) mechanisms.  more...

Oracle8i Network Administration Net8 Architecture Strategy ...ociated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...ociated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a  more...

Designing for Cisco Internetwork Solutions Curriculum ...Solutions Curriculum includes the following courses: Designing for Cisco Internetwork Solutions: Part 1 Designing for Cisco Internetwork Solutions: Part 2 Designing for Cisco Internetwork Solutions: Part 3 Designing for Cisco Internetwork Solutions: Part 4 Designing for Cisco Internetwork Solutions: Part 5 To review individual course descriptions, please return to the  more...

Designing for Cisco Internetwork Solutions Part 1 ...t of five courses in the Designing for Cisco Internetwork Solutions curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and evaluating  more...

Designing Cisco Internetwork Solutions Part 2 This is the second of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers Campus design methodology and models, Enterprise Edge WAN design methodology, WAN technology, and IP addressing, including IPv6. Learn To: Identify factors to consider when designing an Enterprise Campus. Match types  more...

Designing Cisco Internetwork Solutions Part 3 This is the third of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers IP addressing, including IPv6, and routing protocol selection criteria, features, and deployment. Learn To: Identify characteristics of the IPv4 address structure. Identify characteristics of the IPv6 address  more...

Interconnecting Cisco Networking Devices Part 3 ...me Relay. Identify Frame Relay reachability issues and solutions. Unit 3: ISDN and DDR (3 hours) Identify features of ISDN. Identify key aspects of ISDN call processing. Identify features of ISDN functions and reference points. Match ISDN switch types with the regions in which they are used. Identify commands for configuring ISDN Base Rate Interface (BRI). Identify  more...

Building Cisco Multilayer Switched Networks Part 3 ...ulticasting and IP telephony, as well as implementing QoS solutions. Learn To: Identify features of hardware redundancy. Identify features of redundant supervisor engines. Identify guidelines for configuring Route Processor Redundancy Plus (RPR+). Identify characteristics of IP multicasting. Identify types of IP multicast addresses. Identify features of multicast  more...

Building Cisco Multilayer Switched Networks Part 4 ...dge modules. Identify features of Cisco Metro Ethernet solutions. Identify considerations for choosing Metro Ethernet connectivity methods. Audience: Network administrators and technicians who are responsible for implementing or troubleshooting a multilayer switched network (MSN) in an enterprise environment. CCNP and CCDP candidates CCIE routing/switching candidates.  more...

Windows 2000 Network--Designing Security Part 3 Sec Remote Access ...pants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L earn To: Design security solutions for a Windows 2000 network. Design a secure remote access security strategy for an enterprise network. C ontent Emphasis Skills-Based A udience This course is  more...

Windows 2000 Network--Designing Security Part 3 Sec Remote Access ...pants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L earn To: Design security solutions for a Windows 2000 network. Design a secure remote access security strategy for an enterprise network. C ontent Emphasis Skills-Based A udience This course is  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...s for securing resources with NTFS permissions. Identify solutions to common permission problems. Unit 3: Print Resources: Administering Duration: 2 Hour(s) Identify the features of printing components. Share a printer for multiuser access. Locate a specific printer for administration. Identify the role of managing printer permissions. Assign printer permissions to users or  more...

Windows 2000 Administration--Part 2 Groups Resource Mgmt ...s for securing resources with NTFS permissions. Identify solutions to common permission problems. Unit 3: Print Resources: Administering Duration: 2 Hour(s) Identify the features of printing components. Share a printer for multiuser access. Locate a specific printer for administration. Identify the role of managing printer permissions. Assign printer permissions to users or  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...ons of Disk Fragmenter. Defragment hard disks. Identify solutions to common data storage management problems. Unit 2: Remote Administration of Shared Folders Duration: 1 - 2 Hour(s) Identify the functions of the shared Folders subfolders of the Computer Management tool. Connect to a computer at a remote location. Monitor shares on a remote computer. Share a folder on a remote  more...

Windows 2000 Administration--Part 3 Computer Mgmt ...ons of Disk Fragmenter. Defragment hard disks. Identify solutions to common data storage management problems. Unit 2: Remote Administration of Shared Folders Duration: 1 - 2 Hour(s) Identify the functions of the shared Folders subfolders of the Computer Management tool. Connect to a computer at a remote location. Monitor shares on a remote computer. Share a folder on a remote  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and  more...

Windows 2000 Installation Config Admin --Part 5 Network Imp Course Overview This is the fifth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the lease generation process followed by DHCP, host name resolution process of DNS and the features  more...

Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation ...menting computer account naming and management. Identify solutions to problems that commonly arise during the installation of RIS. Unit 3: RIS Image Management Duration: 2 Hour(s) Identify the features of image management for remote installations. Identify the functions of answer files in configuring a CD-based image for installing Windows 2000 Professional. Identify the features  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ... the problems encountered while accessing a CA with their solutions. Unit 2: Encrypting File System (EFS) Duration: 2 - 3 Hour(s) Identify the uses of EFS. Encrypt a file by using the Advanced Attributes dialog box. Add a recovery agent to Group Policy by using the Add Recovery Agents Wizard. Delete a recovery agent from the local computer by using the Group Policy snap-in.  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ... the problems encountered while accessing a CA with their solutions. Unit 2: Encrypting File System (EFS) Duration: 2 - 3 Hour(s) Identify the uses of EFS. Encrypt a file by using the Advanced Attributes dialog box. Add a recovery agent to Group Policy by using the Add Recovery Agents Wizard. Delete a recovery agent from the local computer by using the Group Policy snap-in.  more...

Designing Cisco Network Service Architectures Part 1 ...ture for Voice, Video and Integrated Data (AVVID) network solutions. Identify features of Enterprise Campus Network design. Identify steps for designing an Enterprise Campus Network. Identify considerations for designing a logical Campus Network. Identify fundamentals of designing an Enterprise Campus server farm. Identify options for enhancing server farm design. Identify  more...

Designing Cisco Network Service Architectures Part 2 Designing Network Management services is covered in the first unit. The course then covers in detail designing for high availability and designing security services. The instruction is supported with case studies in each of the areas of instruction. Learn To: Identify features of network management. Identify features of the CiscoWorks network management solution. Identify  more...

Designing Cisco Network Service Architectures Part 3 ...le VPN tunnels. Identify termination components of VPN solutions. Audience: Learners preparing to take exam Designing Cisco Network Service Architectures ARCH v1.0 (642-871). This CCDP exam is the final step necessary to achieve the status of Cisco Certified Design Professional (CCDP). It also affirms possession of some of the skills needed to achieve the status of Cisco Certified  more...

Designing Cisco Network Service Architectures Part 4 ...s on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify ways in which QoS answers network requirements. Match QoS architectures with their functions. Identify the classification of a Cisco QoS solution. Identify  more...

Designing Cisco Network Service Architectures Part 5 ...s on designing Enterprise wireless networks, IP telephony solutions, content networking solutions, and storage networking solutions. Case studies facilitate applied learning wherever appropriate. Learn To: Identify features of Cisco wireless communication architecture. Identify components of a Cisco wireless solution. Identify radio frequency design considerations for an  more...

IBM DB2 Universal Database V6 1--Fundamentals ...s course will help prepare students for the IBM Certified Solutions Expert Certification exam 509. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to DB2 Universal Database V6.1 Duration: 1 - 2 Hour(s) Match the product editions of DB2 UDB with their characteristics. Identify the satellite administration functions of the Satellite Administration  more...

IBM DB2 Universal Database V6 1--Fundamentals ...s course will help prepare students for the IBM Certified Solutions Expert Certification exam 509. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Introduction to DB2 Universal Database V6.1 Duration: 1 - 2 Hour(s) Match the product editions of DB2 UDB with their characteristics. Identify the satellite administration functions of the Satellite Administration  more...

CIW E-Commerce Designer Part 1 Foundations Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive  more...

CIW E-Commerce Designer Part 2 Product Marketing Course Overview This course presents students with both theoretical and practical instruction on E-Commerce marketing. The instruction can be divided into two main parts: Web Marketing Goals and Online Product Marketing. In the Web Marketing Goals section, the student will be given an overview of marketing goals and strategies. This will include an examination of the various types of marketing  more...

CIW E-Commerce Designer Part 3 Site Usability Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in  more...

CIW E-Commerce Designer Part 4 Site Implementation Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development. Learn To Identify the features of independent online storefront creation  more...

Strategic Sales Gaining Access to the Executives ...ales professional that are tasked with selling enterprise solutions at an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and coaching recently appointed senior sales people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30  more...

Excel XP Expert User ...using a user-defined template. • Open a spreadsheet solutions template. • Enter data in a list by using the data form. • Sort a row in a list by using multiple columns. • Sort a column in a list by using multiple rows. • Create a custom sort order. • Apply a custom filter to a list. • Summarize data in a list by using subtotals. Unit 2: Workbook  more...

Strategic Sales Building the Executive Relationship ...ales professional that are tasked with selling enterprise solutions at an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and coaching recently appointed senior sales people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30  more...

Strategic Sales Developing Executive Proposals ...ales professional that are tasked with selling enterprise solutions at an executive level. Also, this series is appropriate for salespeople wanting to move up into selling complex sales solutions and for sales managers responsible for managing and coaching recently appointed senior sales people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30  more...

C Programming for the Microsoft NET Platform Part 5 ...n C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition,  more...

ISA Server 2000 Part 1 Setup Access Policies Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to  more...

ISA Server 2000 Part 1 Setup Access Policies ...h common ISA Server 2000 installation problems with their solutions. • Identify characteristics of clients supported by ISA Server 2000. • Configure a Web Proxy client. • Identify the guidelines for configuring a SecureNAT client. • Install a firewall client. • Identify client and server installation problems. • Identify characteristics of ISA Management.  more...

BizTalk Server 2000 Curriculum ...74313 Microsoft BizTalk Server 2000: Part 4 - Components, Solutions, and Troubleshooting Course 74314 Microsoft BizTalk Server 2000: Part 5 - Security and Optimization Learn To See individual course descriptions for specific course objectives and scope. Audience The audience for this curriculum includes System Administrators, Database Administrators, Application Developers, System  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ...tion Integration (EAI) with Microsoft BizTalk Server 2000 solutions. • Match EAI and business-to-business (B2B) scenarios with Microsoft BizTalk Server 2000 tools. • Identify features of business process integration. • Identify features of Microsoft BizTalk Server 2000 Editions. • Identify the minimum hardware requirements for installation of Microsoft BizTalk Server  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application  more...

Oracle9i Database Admin Manage Storage Structures ...formation from the data dictionary. • Describe the solutions to rollback segment problems. • Explain the concepts of automatic management of undo space. • Identify the purpose and the features of the various types of temporary segments. • Retrieve temporary segment information from the data dictionary. • Maintain indexes. • Monitor indexes.  more...

Career Development Excelling in Your Career ... Identify techniques for developing innovative solutions and approaches. Follow techniques for developing innovative solutions and approaches. Choose a way of learning through your career. Follow steps for taking charge of your job. Simulation Overview: In this  more...