Solving - Training Resources

Synchronicity: leading and following at once In this workshop we will use non-verbal narratives to explore leadership and group agreement.  more...

Leadership Workshops: MBTI Step-II,FIRO-B,360 feedback ...building Management and leadership training Problem solving Relationship counseling Education and curriculum development Academic counseling Diversity and multicultural training Content Summaries 1. Introduction to MBTI/JTI instrument 2. Administer the instrument (if paper pencil test version) 3. Discuss profiles 4. Team building (if applicable) Assessment Tool The  more...

Credit Derivatives 1 Risk Management Trading and Arbitrage ...nd the various roles that credit derivatives will play in solving the crisis. * How credit derivatives can help financial market participants mitigate the effects and recover from the aftermath of recent volatility * How firms and investors are using credit derivatives to profit from turmoil in the credit markets and to mitigate their ongoing risks * Lessons learned for both the sell  more...

Problem Solving & Decision Making Recognise This Behaviour? Maybe Today - Maybe Not! You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Don t put off this opportunity to learn how to overcome your hesitation and make smarter critical  more...

Preparing and Participating in Productive Meetings ...eeting can lead to sharing information in staff meetings, solving problems with a group, focusing on task-force efforts, and can offer a number of benefits to the participants and the organization. The benefits include: * Creating identity for the group * Providing a forum for feedback * Offering opportunities for generating creative solutions * Building commitment to group  more...

Customer Service Excellence How would your customers rate the service you provide? Are you confident that every employee in your organization is aware of their role in ensuring customer satisfaction? Regardless if the customer is external or internal, every interaction should be handled professionally, with respect, expedience and competence. Allow us to help you develop a service culture which will set you apart from the  more...

Directing Teams to Finesse Team Facilitation and Coaching ...rly orchestrated meetings, team sessions or group problem solving events led by individuals who lack skills, focus, and command, consume valuable time and accomplish precious little. An individual who possesses powerful facilitation skills and the ability coach team members toward effective performance can transform mediocre team meetings into focused, highly productive and efficient work  more...

Facilitation: Processes, Techniques and Logistics A highly interactive workshop designed to prepare you for certification by the International Association of Facilitators, and enter the field of facilitation as a practitioner. Be the FACILITATOR You Were Meant to Be: This workshop is the state-of-the art training that has made many facilitators so successful in their organizations or in their private practice. It provides full integration of  more...

Defeating Conflict: STRATEGIES AND TACTICS A highly interactive three-day workshop designed to provide you with a broad range of tools by which to counter the effects of conflict in your organization. Conflict Costs Time and Money to Your Organization Conflict is everywhere, and we seem to have difficulty coping with it. In fact, in most cases we flee it. Once we understand that conflict is normal and should not be avoided, resolution  more...

The Gold Standard: EXPERIENCES IN MODELING, MENTORING AND COACHING ...rganizational war stories to promote dialogue and problem solving - Set up the validation standard for people to credit their achievements - Become an expert listener, and to pass on this skill to others - Create a positive field throughout your organizations - Overcoming the limitations of political correction in the organization - Handling power and control in a power down organization  more...

Trainer Kits Choose Trainer Kits Results Through Training, Inc. has designed a series of workshops for delivery by in-house trainers. These workshops do not require certification. Click below to learn more! Restaurant Training Solutions Adventures in Good Writing The Awesome Assistant Change Management Creative Problem Solving Dealing with Difficult People Delegation:The Gift That Grows Interviewing  more...

Creative Problem Solving & Decision Making Objective Participants will leave the workshop ready to apply their new problem-solving skills to a specific problem they face on the job. Content Framing a problem; Determining who to involve in problem solving; Gathering information; Analyzing data; Determining root cause; Developing potential solutions; Creative thinking; Evaluating and selecting solutions; Creating implementation plans;  more...

Managing Issues, Problems and Crisis in the Workplace In the chaos and confusion of workplace issues, problems, and crises, it is difficult to keep a cool head and develop effective action plans that will de-escalate and resolve the situation rather than fuel the fires! CCR International s Conflict Diagnostics Model has proven to be effective in analyzing and assessing complex work issues to determine appropriate and effective intervention  more...

Understanding & Facilitating Effective Groups Keep your group functioning smoothly and efficiently. If you have the responsibility of leading groups as a formal leader or process consultant, this workshop was designed with you in mind. Learn to recognize the phases of group development, select appropriate models for observing group dynamics, and practice proven facilitation skills. Participants will learn: - What to look for in groups:  more...