Instructor Led Solving Training in United States - Training Resources
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From Lorman Education Services
Advanced Issues in Payroll: Problem Solving and Beyond
Advanced Payroll Issues - Are you tangled in a web of confusing payroll and leave laws?
In today s competitive environment, the ability to effectively, economically and lawfully manage your company s payroll and leaves is paramount. You must stay current on the latest rules and regulations such as the FLSA and compensable working time to keep labor costs down and consistent with legal
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Advanced Issues in Payroll: Problem Solving and Beyond
Advanced Payroll Issues - Are you tangled in a web of confusing payroll and leave laws?
In today s competitive environment, the ability to effectively, economically and lawfully manage your company s payroll and leaves is paramount. You must stay current on the latest rules and regulations such as the FLSA and compensable working time to keep labor costs down and consistent with legal
more...
From Learning Technologies, Inc.
Team Building, Outdoor & Indoor
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range from
more...
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range from
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Building a Strong Team
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range from
more...
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range from
more...
From LodeStar Institute
Lean Six Sigma Yellow Belt Training
...low Belt is needed to gather data, participate in problem solving, and add their expertise to the exploration process. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, and is often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert on projects.
In addition, Yellow Belts
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...low Belt is needed to gather data, participate in problem solving, and add their expertise to the exploration process. A Yellow Belt typically has a basic knowledge of Lean and Six Sigma, and is often responsible for the development of process maps to support Six Sigma projects. A Yellow Belt participates as a core team member or subject matter expert on projects.
In addition, Yellow Belts
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From Simons-White & Associates, Inc.
Problem Solving
...Solving
In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to permanently
more...
...Solving
In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to permanently
more...
Mistake Proofing
Course Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material
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Course Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material
more...
Process Mapping
...ade. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes.
Course Objectives:
Participants will be
more...
...ade. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes.
Course Objectives:
Participants will be
more...
From Learning Technologies, Inc.
Myers Briggs Type Indicator
At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Problem Solving and Decision Making
...solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate
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...solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate
more...
DiSC - Personality Assessment
At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
Team Building, Outdoor & Indoor
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range from
more...
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range from
more...
Team Building, Outdoor & Indoor
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range from
more...
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range from
more...
Team Building, Outdoor & Indoor
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range
more...
...sity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply lessons learned, back to their work situations.
Outdoor programs can range
more...
From Method Park America Inc
Webinar Risk Management for Systems Engineering with Tim Kasse
Why is Risk Management so important today? Risk Management facilitates a closer look at project strategy and increases project buy-in. It creates a shared product vision and encourages everyone on the project to think of alternative approaches to problem solving, determine back up plans in the event of problems and even prevent problems "before" they occur. It gives responsibility and authority
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Why is Risk Management so important today? Risk Management facilitates a closer look at project strategy and increases project buy-in. It creates a shared product vision and encourages everyone on the project to think of alternative approaches to problem solving, determine back up plans in the event of problems and even prevent problems "before" they occur. It gives responsibility and authority
more...
From The Training AdvantEdge
Getting Boomers, Gen Xers, and Gen Yers to Work Together
There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
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There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap.
This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of
more...
From SmartStorming - Advanced Training in Innovative Thinking
3-D Ideation Intensive
This dynamic 1-day workshop will introduce your group to a radical new approach to idea generation, one that will dramatically increase its output of fresh, innovative thinking. The 3-D Ideation Intensive is designed to ignite enthusiasm, eliminate arbitrary assumptions or limiting beliefs that hinder idea generation, make it possible for participants to approach challenges from fresh
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This dynamic 1-day workshop will introduce your group to a radical new approach to idea generation, one that will dramatically increase its output of fresh, innovative thinking. The 3-D Ideation Intensive is designed to ignite enthusiasm, eliminate arbitrary assumptions or limiting beliefs that hinder idea generation, make it possible for participants to approach challenges from fresh
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From Honig IdeaGuides
Meeting Facilitation Retreat Strategic Planning etc
Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project
more...
Looking for a facilitator for your next retreat or meeting? We will guide and facilitate your executives, managers, department or project team towards generating great ideas & making the best decisions while building your team's strengths. Below are some of the key areas we facilitate...
Strategic Planning
Strategic Visioning & Planning
Establish Values/ Mission/ Vision
Project
more...
Finding the Solution Problem Solving and Decision Making
Learn the tools and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea
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Learn the tools and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea
more...
From Resources Unlimited
Lateral Thinking from Edward de Bono
...n, idea generation, concept development, creative problem solving, or a strategy to challenge the status quo.
If you face fast-changing trends, fierce competition, and the need to work miracles, you need Lateral Thinking.
The Lateral Thinking Techniques
Alternatives: Use concepts to breed new ideas
Focus: Sharpen or change your focus to improve your creative efforts
Challenge:
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...n, idea generation, concept development, creative problem solving, or a strategy to challenge the status quo.
If you face fast-changing trends, fierce competition, and the need to work miracles, you need Lateral Thinking.
The Lateral Thinking Techniques
Alternatives: Use concepts to breed new ideas
Focus: Sharpen or change your focus to improve your creative efforts
Challenge:
more...
DATT (Direct Attention Thinking Tools)
...nking Tools
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve your
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...nking Tools
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve your
more...
DATT (Direct Attention Thinking Tools) Certification
...rtification
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve your
more...
...rtification
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a situation. That framework will improve your
more...
From The Training Clinic
FACILITATION SKILLS
Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.
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Practice effective facilitation and group process skills. Identify the five stages of team development. Use listening skills, paraphrasing, asking basic and follow-up questions, how to form groups and achieve the learning objective efficiently. Applications for this workshop are in TQM facilitation and problem solving sessions for new and continuing teams.
more...
From Carpenter Group LLC
Root Cause Analysis
How often does your company keep battling the same issue over and over? This is called Fire Fighting, and is the result of trying to fix the effects of the problem rather than the problem itself. Using the root cause analysis techniques from this seminar you will begin to understand the relationship between cause and effect. Plus you'll learn to identify the true root cause! Only by identifying
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How often does your company keep battling the same issue over and over? This is called Fire Fighting, and is the result of trying to fix the effects of the problem rather than the problem itself. Using the root cause analysis techniques from this seminar you will begin to understand the relationship between cause and effect. Plus you'll learn to identify the true root cause! Only by identifying
more...
From Create-Learning
Team Building Program Accountability and Team Cohesion
...e team
- Teach the team models and processes for problem solving and innovating new ideas
- Giving the leadership of the team the opportunity to see younger members in team situations so they can best determine who to promote and who needs greater attention.
- Minimize the a not my joba mentality within the department(s)
Value(s) of Team Development Program:
The value to your
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...e team
- Teach the team models and processes for problem solving and innovating new ideas
- Giving the leadership of the team the opportunity to see younger members in team situations so they can best determine who to promote and who needs greater attention.
- Minimize the a not my joba mentality within the department(s)
Value(s) of Team Development Program:
The value to your
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From Technology Ed
Leading Teams
... phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/ group performance
Recommended Prerequisites
No previous experience or coursework required.
Assessment
Students will be assigned 5 assignments, and 1 final project.
Syllabus
Lesson 1- Leadership Styles
Lesson 2-
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... phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/ group performance
Recommended Prerequisites
No previous experience or coursework required.
Assessment
Students will be assigned 5 assignments, and 1 final project.
Syllabus
Lesson 1- Leadership Styles
Lesson 2-
more...
From Create-Learning
Team Building and Workforce Development, Buffalo NY, Indoors or Outdoors
The focus of this high energy program is improving Team Effectiveness. Skills addressed include: communication, creative problem solving, trust, team decision making, individual vs. team goals, accountability, planning with the end result in mind, leadership, taking positive risks, building a team attitude and a team-friendly environment in the work place.
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The focus of this high energy program is improving Team Effectiveness. Skills addressed include: communication, creative problem solving, trust, team decision making, individual vs. team goals, accountability, planning with the end result in mind, leadership, taking positive risks, building a team attitude and a team-friendly environment in the work place.
more...
From Taylor Performance Solutions, Inc.
Professional Customer Service Skills
Our customized training programs help businesses:
Increase first point of contact problem resolution
Develop customer satisfaction and loyalty
Enhance employee job satisfaction to reduce turnover
The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and
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From Hands On Technology Transfer, Inc.
Introduction to Visual Basic 6.0
...ty and reusability. The hands on exercises are focused on solving commonly encountered business problems. The course introduces the Visual Basic Integrated Development Environment (IDE) and its wealth of development tools. Students will learn to build effective user interfaces with Visual Basic controls, forms, and other GUI components. The Visual Basic language is covered in detail. Students
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...ty and reusability. The hands on exercises are focused on solving commonly encountered business problems. The course introduces the Visual Basic Integrated Development Environment (IDE) and its wealth of development tools. Students will learn to build effective user interfaces with Visual Basic controls, forms, and other GUI components. The Visual Basic language is covered in detail. Students
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Writing a Windows Device Driver
.... The students will learn to employ various approaches to solving basic problems, and learn why certain techniques are employed to solve particular interface problems. The hands on labs provide practice implementing fundamental concepts of driver development. The labs include practice debugging drivers using contemporary debugging tools including WinDbg, dealing with common driver problems, how
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.... The students will learn to employ various approaches to solving basic problems, and learn why certain techniques are employed to solve particular interface problems. The hands on labs provide practice implementing fundamental concepts of driver development. The labs include practice debugging drivers using contemporary debugging tools including WinDbg, dealing with common driver problems, how
more...
From Future Media Concepts
SoftimageXSI
This course provides a thorough introduction to the features of Softimage's XSI system. The session covers a wide variety of concepts and functions of this state of the art non-linear animation tool. Sessions are divided into instructor-led lectures, demonstrations, and hands-on practice modules which stress a creative, problem-solving approach.
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Leopard 401 Mac OS X Advanced System Administration v105
...OS X and Mac OS X Server. They also gain valuable problem-solving experience by using proven and effective troubleshooting methodologies.
The course approaches system administration from a task-based perspective, focusing on practical examples in a relevant context to reinforce the learning process. These tasks are organized into several key knowledge domains: implementation, networking,
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From Repario Ltd
The Ultimate Hunt
Get your people out of the venue, learn about the area, about each other and about themselves.
Part Scavenger Hunt, part adventure learning, part community-based philanthropic team building, The Ultimate Hunt is designed to challenge and inspire participants.
Small teams will have to use all of their collective skills in problem solving, critical thinking, clear communication, collaboration
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Get your people out of the venue, learn about the area, about each other and about themselves.
Part Scavenger Hunt, part adventure learning, part community-based philanthropic team building, The Ultimate Hunt is designed to challenge and inspire participants.
Small teams will have to use all of their collective skills in problem solving, critical thinking, clear communication, collaboration
more...
From Termark Technical Institute
Electricity 101
...agnetic Fields and how the work; Ohm's Law with
problem solving; Understanding what are electrical circuits; Batteries, Resistance and Resistors; Inductance,
Capacitors and Diodes; Series and Parallel Circuits; Conductors; Transformers; Wiring and Soldering
Techniques; Wire Sizing; Conduit Sizing and Installation Methods; How to use the different features of a
multimeter; How to use an
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From TeamBuilding Blocks
Critical Thinking
A hands-on, interactive approach to critical thinking. The participants will learn key componenets of critical thinking and then immediately practice these principles of this newly acquired knowledge. Edward De Bono's Six Thinking Hats curriculum will be utilized in addition to a series of hands-on, interactive activities specific to Critical Thinking.
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Team building
Hands-on, interactive, experientially based approach. Participants will immediately put into practice the key team building concepts that they've learned through a series of interactive activities. All of our training is guaranteed to improve workplace collaboration and productivity or you do not pay. Training can be conducted at your site or at the Four Mounds Inn & Conference Center in Dubuque,
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Hands-on, interactive, experientially based approach. Participants will immediately put into practice the key team building concepts that they've learned through a series of interactive activities. All of our training is guaranteed to improve workplace collaboration and productivity or you do not pay. Training can be conducted at your site or at the Four Mounds Inn & Conference Center in Dubuque,
more...
From Treeline Training, Inc.
Conflict Resolution
This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures
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From The Ryan Group
Purchasing Negotiations
...-driven and fast-paced program that develops your Problem Solving Negotiation Skills to handle those recurring negotiations that occur daily in your personal and professional lives, builds your Interpersonal Techniques to better influence those around you, provides you the tools to ensure you are a Subject-Matter-Expert in your field(s) and finally teaches you a formal process to capture and
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...-driven and fast-paced program that develops your Problem Solving Negotiation Skills to handle those recurring negotiations that occur daily in your personal and professional lives, builds your Interpersonal Techniques to better influence those around you, provides you the tools to ensure you are a Subject-Matter-Expert in your field(s) and finally teaches you a formal process to capture and
more...
Acquiring a Problem-Solving Mindset
... can now learn to acquire a critically acclaimed 'Problem Solving Mindset' necessary to challenge the status quo and proactively explore for improved ways to conduct
your business negotiations, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/ opportunities.
The objectives of this Workshop are to
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... can now learn to acquire a critically acclaimed 'Problem Solving Mindset' necessary to challenge the status quo and proactively explore for improved ways to conduct
your business negotiations, resolve conflicts, retain and disseminate knowledge, encourage risk-taking and achieve more creative solutions when confronted with problems/ opportunities.
The objectives of this Workshop are to
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Sales Negotiations
...-driven and fast-paced program that develops your Problem Solving Negotiation Skills so that you can work with your customers in devising creative solutions for their problems and/ or needs; builds your Questioning Techniques to improve the overall communication process... making your job easier of selling the value-added benefits of your product/ service; provides you the tools to ensure you
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...-driven and fast-paced program that develops your Problem Solving Negotiation Skills so that you can work with your customers in devising creative solutions for their problems and/ or needs; builds your Questioning Techniques to improve the overall communication process... making your job easier of selling the value-added benefits of your product/ service; provides you the tools to ensure you
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From Greater Dallas LifeSkills & Anger Management Group
Duval County LifeSkills & Anger Management Group
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Cook County Lifeskills & Anger Management Group
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Collin County LifeSkills & Anger Management Group
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Greater Atlanta LifeSkills & Anger Management Group
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Fulton County LifeSkills & Anger Management Group
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
Orlando Lifeskills & Anger Management Group
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
...s of anger
2. Direct anger into healthy ways of problem-solving
3. Learn effective coping behaviors such as time-outs, prayer to stop escalation
4. Address issues with assertiveness and requests
5. Identify triggering situations
6. Establish a strategy and plan of action
7. Learn to forgive
8. Apply new coping approaches to more effectively control unhealthy anger responses.
more...
From Rapid Progress Marketing and Modeling, LLC
Advanced Data Mining and Predictive Modeling for Internet and Direct Marketers
...ading-edge algorithms needed for varying types of problem solving and how to prescribe them
* How to go from drowning in large quantities of correlated data items to downing them for extra points
* Ways to uncover important associations across varying groups of items and how to turn this into money
* Knowledge discovery methods you can use to understand categorical data drivers and how to
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...ading-edge algorithms needed for varying types of problem solving and how to prescribe them
* How to go from drowning in large quantities of correlated data items to downing them for extra points
* Ways to uncover important associations across varying groups of items and how to turn this into money
* Knowledge discovery methods you can use to understand categorical data drivers and how to
more...
From Target Learning
Target Thinking - Inside and Outside the Box
- Do you have difficulty thinking creatively under pressure?
- Do you have difficulty analyzing new information?
- Do you have blank moments - you mentally phase out?
If you answered "yes" to any of these questions - relax, you re perfectly normal. In many stressful situations, our high-level thinking skills tend to become less of a priority to our brain (basic survival becomes the main
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- Do you have difficulty thinking creatively under pressure?
- Do you have difficulty analyzing new information?
- Do you have blank moments - you mentally phase out?
If you answered "yes" to any of these questions - relax, you re perfectly normal. In many stressful situations, our high-level thinking skills tend to become less of a priority to our brain (basic survival becomes the main
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From Affinity IT Training, LLC
Introduction To Oracle 9i
This class will develop database-programming skills
using SQL and PL/SQL. Students will learn the Oracle9i architecture,
relational design concepts, simple and complex query skills, PL/SQL
programming skills, proper software engineering techniques for
database programming, Oracle problem solving, and performance tuning
skills.
Audience:Analysts, developers, designers, administrators, and managers
more...
This class will develop database-programming skills
using SQL and PL/SQL. Students will learn the Oracle9i architecture,
relational design concepts, simple and complex query skills, PL/SQL
programming skills, proper software engineering techniques for
database programming, Oracle problem solving, and performance tuning
skills.
Audience:Analysts, developers, designers, administrators, and managers
more...
Sybase Advanced Transact-SQL for ASE 12 5 1
In this course you will learn
valuable tips, techniques and topics
beyond what was encountered in the Introduction to ASE 12.5.1
course to help solve and prevent common problems.
This course also emphasizes good coding practices,
report formatting, advanced functions, characteristic functions,
applied case logic, and bcp (bulkcopy),
as well as generalized methods for solving specific information
more...
In this course you will learn
valuable tips, techniques and topics
beyond what was encountered in the Introduction to ASE 12.5.1
course to help solve and prevent common problems.
This course also emphasizes good coding practices,
report formatting, advanced functions, characteristic functions,
applied case logic, and bcp (bulkcopy),
as well as generalized methods for solving specific information
more...
From Spaces School of Interior Redesign
Interior Redesign/ Home Staging Certification Program
Spaces School of Interior Redesign and Decorating provides those wanting to start a career in Interior Decorating,Interior Redesign and Home Staging a Five Day Professional Certification Program that will teach you:
The Principles and Fundamentals of Interior Decorating
Essential concepts of Interior Redesign and Home
Staging, How to market and run your business effectively.
An Intensive,
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Spaces School of Interior Redesign and Decorating provides those wanting to start a career in Interior Decorating,Interior Redesign and Home Staging a Five Day Professional Certification Program that will teach you:
The Principles and Fundamentals of Interior Decorating
Essential concepts of Interior Redesign and Home
Staging, How to market and run your business effectively.
An Intensive,
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From Wayne C. Parker and Associates
Transforming Workplace Conflict
Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving.
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Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving.
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From TrainSmart, Inc.
CPR For Workplace Morale - Building Morale In The Workplace
Overview
This workshop provides help for dealing with workplace challenges. When organizations experience a downsizing or any other dramatic change, they need people to be at their best. Most peoplea ™s reaction to change is resistance. Trust is lost and productivity suffers. Morale is at ita ™s worst. This workshop will help participants learn to create a more harmonious and productive
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Ethics In The Workplace
Overview
The word a ethicsa is derived from the Greek word
ethos (character), and from the Latin word mores
(customs). Together, they combine to define how
individuals choose to interact with one another. In
philosophy, ethics defines what is good for the
individual and for society and establishes the nature
of duties that people owe themselves and one
another.
Far too many resources
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Improving Customer Service Skills Workshop - Customer Service Training
Increase customer and employee satisfaction by improving communication and problem solving skills. This course will provide skills, ideas and techniques to improve customer service along with an opportunity to practice using real-life situations.
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From Jen Blackert
Online Success for Inspired Entrepreneurs - Free Audio Preview Information
...I have ever heard about. She is results-driven and enjoys solving the marketing challenges that you and I face. That's what she's good at. Let her do your job and get your business turned around like she's done for me "
Let's review HOW you'll receive this life and business training...
Bi-Monthly LIVE MEETINGS via Phone With Me and Hand-Selected Experts in the Areas of Universal Wisdom
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From CC Pace
Scrum Team Training
This introductory course offers a new alternative to the Certified ScrumMaster (CSM) training. While CSM focuses solely on the ScrumMaster Role, Scrum Team Training focuses on the entire Team, including Project Managers, Business Analysts, Testers, Developers, and Architects. This team-based training will help you understand your role within the Scrum team structure and equip you with the
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This introductory course offers a new alternative to the Certified ScrumMaster (CSM) training. While CSM focuses solely on the ScrumMaster Role, Scrum Team Training focuses on the entire Team, including Project Managers, Business Analysts, Testers, Developers, and Architects. This team-based training will help you understand your role within the Scrum team structure and equip you with the
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From Service Strategies
Support Professional
The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
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The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
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Support Specialist
This 2-day course is for professionals with advanced experience and skills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a
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This 2-day course is for professionals with advanced experience and skills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a
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Problem Solving and Troubleshooting Workshop
Effective technical problem resolution includes using excellent communication skills with customers at different knowledge levels while simultaneously making judgments about the information provided and asking key questions to gather the appropriate information. This can present a significant challenge to support professionals - especially in today's market where customer satisfaction is derived
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From Kepner-Tregoe Inc
Project Management
Kepner-Tregoe Project Management is an integrated, cohesive process that project managers can adapt and apply to any type of project, large or small. This comprehensive, step-by-step process draws on our best practices research and acclaimed approaches to problem solving, decision making, and human performance. It is used in organizations worldwide to ensure that projects are delivered on time, on
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Kepner-Tregoe Project Management is an integrated, cohesive process that project managers can adapt and apply to any type of project, large or small. This comprehensive, step-by-step process draws on our best practices research and acclaimed approaches to problem solving, decision making, and human performance. It is used in organizations worldwide to ensure that projects are delivered on time, on
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Problem Solving and Decision Making
...Solving and Decision Making (PSDM) is a step-by-step process that helps people rapidly and accurately resolve a wide range of business issues. Used in organizations worldwide, PSDM helps people at all levels in an organization efficiently organize and analyze information and take appropriate action. PSDM helps people tap into the know-how of individuals, develop consensus, and gain commitment
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...Solving and Decision Making (PSDM) is a step-by-step process that helps people rapidly and accurately resolve a wide range of business issues. Used in organizations worldwide, PSDM helps people at all levels in an organization efficiently organize and analyze information and take appropriate action. PSDM helps people tap into the know-how of individuals, develop consensus, and gain commitment
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From The Leaders Institute
High Impact Leaders
...ublic speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization.
Over the past decade, our instructors have conducted hundreds of courses and seminars in which we have asked participants 'What's the most frustrating part of your job?' The most common answers to this question are: Nervousness Speaking to Groups
Difficult
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...ublic speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization.
Over the past decade, our instructors have conducted hundreds of courses and seminars in which we have asked participants 'What's the most frustrating part of your job?' The most common answers to this question are: Nervousness Speaking to Groups
Difficult
more...
From Marakana
Design Patterns in Java Training
Through hands-on laboratory and focused class discussions, participants master essential skills by exploring, experimenting, and solving problems by using Design Patterns.
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Through hands-on laboratory and focused class discussions, participants master essential skills by exploring, experimenting, and solving problems by using Design Patterns.
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From Evergreen Team Concepts
Thinking Outside the Lines
After completing this course, participants will be able to:
Develop and consider a multitude of alternative possibilities.
Commit to specific courses of action depending upon the issues.
Challenge barriers to thinking which exclude growth.
Move from idea to solution through pulling others into the implementation.
more...
After completing this course, participants will be able to:
Develop and consider a multitude of alternative possibilities.
Commit to specific courses of action depending upon the issues.
Challenge barriers to thinking which exclude growth.
Move from idea to solution through pulling others into the implementation.
more...
From The Modeling Agency
Data Mining: Level III
...ete the entire data mining process during the workshop by solving simple data mining problems through a staged progression.
In the morning, participants will begin with a database containing multiple tables of information. Participants will each have a networked computer and may choose to work on exercises in pairs or individually. Attendees will determine which business questions will be
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...ete the entire data mining process during the workshop by solving simple data mining problems through a staged progression.
In the morning, participants will begin with a database containing multiple tables of information. Participants will each have a networked computer and may choose to work on exercises in pairs or individually. Attendees will determine which business questions will be
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From Wintrac Inc.
Lotus Notes 6.5 Support
This course is designed for help desk professionals who are responsible for supporting the Notes 6. 5 user. This course assists support professionals in fulfilling most user requests and solving many workstation problems without having to escalate problems to the Domino administrator or application developer.
You can get a complete list of other Lotus Notes/Domino classes at
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Crystal Reports 8.0 Power User Workshop
This 2-day workshop is designed for experienced Crystal Report users. The intent of the course is to increase the design skills and expand into the expert features and powerful functionality of Crystal Reports. This workshop delves into the most complex techniques used for creating reports and solving reporting problems, as well as hands-on practice time with formula solutions.
You can get a
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Crystal Reports 8.5 Power User Workshop
This 2-day workshop is designed for experienced Crystal Report users. The intent of the course is to increase the design skills and expand into the expert features and powerful functionality of Crystal Reports. This workshop delves into the most complex techniques used for creating reports and solving reporting problems, as well as hands-on practice time with formula solutions.
You can get a
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Crystal Reports 9.0 Power User Workshop
This 2-day workshop is designed for experienced Crystal Report users. The intent of the course is to increase the design skills and expand into the expert features and powerful functionality of Crystal Reports. This workshop delves into the most complex techniques used for creating reports and solving reporting problems, as well as hands-on practice time with formula solutions.
You can get a
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Problem Solving and Decision Making Techniques
This 1-day course will help students to learn a rational process for problem solving, learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.
You can get a complete list of other Professional Development classes at http://www.wintrac.com/courses/coursesProfDevlop.asp
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Creative Problem Solving
...e creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the marketplace; it also focuses on solving
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Advanced HP-UX Systems Administration
This course will teach the commands and methods needed to setup and manage advanced features in an HP-UX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
HP-UX Systems Administration
This course will teach the commands and methods needed to setup and manage an HP-UX / Unix system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
HP-UX SYSTEM ADMINISTRATION( Essential Operations)
This course will teach the commands and methods needed to setup and manage an HP-UX system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
Advanced Unix Systems Administration
This course will teach the commands and methods needed to setup and manage advanced features in a Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other HP-UX classes at http://www.wintrac.com/courses/coursesHPUX.asp
more...
IBM AIX Systems Administration Security Issues
This course will teach the commands and methods needed to setup and enforce a security domain on an IBM AIX system. The course will use a problem solving approach in the lab exercises to give systems administrators hands-on reinforcement of these methods.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration( Networking Features and Setup)
This course will teach the commands and methods needed to setup and manage advanced features in a Unix system. The course will also use a problem solving approach in the lab exercises to teach system managers the proper application of advanced features.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration (Essential Operations)
This course will teach the commands and methods needed to setup and manage IBM AIX systems. The course will also use a problem solving approach in the lab exercises to teach system managers advanced topics, for long-term mangement goals.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
IBM AIX Systems Administration
This course will teach the commands and methods needed to setup and manage IBM AIX systems. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement goals.
You can get a complete list of other AIX classes at http://www.wintrac.com/courses/coursesAIX1.asp
more...
Solaris Systems Administration
This course will teach the commands and methods needed to setup and manage a Solaris version 8, 9, or 10 system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other Solaris classes at
more...
Solaris 10 Systems Administration
This course will teach the commands and methods needed to setup and manage a Solaris 10 system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other Solaris classes at http://www.wintrac.com/courses/coursesSolaris1.asp
more...
Red Hat Enterprise Linux Systems Administration
This course will teach the commands and methods needed to setup and manage a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other linux classes at http://www.wintrac.com/courses/courseslinux1.asp
more...
Red Hat Enterprise Linux Systems Administration Networking and Security Operations
This course will teach the commands and methods needed to setup and manage advanced networking, security, and performance management on a RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators advanced topics, for long-term mangement of the system.
You can get a complete list of other linux classes at
more...
Red Hat Enterprise Linux Systems Administration Troubleshooting Techniques and Tools
This course will teach the commands and methods needed to perform troubleshooting networking, security, and performance issues on a functioning RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators a methodology of: discovery, analysis, tools, and solution in each area that is covered.
You can get a complete list of other linux
more...
Open VMS Itanium( I64)- Alpha- VAX SYSTEMS MANAGEMENT
This course will teach the commands and methods needed to setup and manage an OpenVMS Itanium, Alpha, or VAX platform system. The course will also use a problem solving approach in the lab exercises to teach system managers advanced topics for long-term mangement of an OpenVMS system.
You can get a complete list of other Openvms classes at
more...
Java Enterprise Programming with JBoss Seam 20 Training
Seam is an exciting new programming model that enables "next generation" Java Enterprise programming. Seam can help combine some of the latest improvements in Java Enterprise programming, including JSF, EJB3, JPA, and AJAX. Seam also makes Java Enterprise programming easier by solving many of the common drawbacks and difficulties encountered using the various Java Enterprise technologies. Seam
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Crystal Reports 100 Power User Workshop
This 2-day workshop is designed for experienced Crystal Report users. The intent of the course is to increase the design skills and expand into the expert features and powerful functionality of Crystal Reports. This workshop delves into the most complex techniques used for creating reports and solving reporting problems, as well as hands-on practice time with formula solutions.
You can get a
more...
From CustomerCentric Systems, LLC
CustomerCentric Selling Custom or Public Workshops
...rd your product capabilities
a Make him responsible for solving his own problem using your product/ service
a Create a vision of a solution in his mind that matches your product/ service capabilities
a Lead him, WITHOUT presenting your product, to the conclusion that he could solve his problem if he had the capabilities of your product
a How to do the above even if you do not have
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From Vantage Corporate Education
Influencing for Results
... concerns, with an approach that focuses on joint problem-solving, clarifying roles and responsibilities, and creates a meaningful and attractive role for all involved. This approach increases the chances that goals are achieved and projects completed while enabling strong working partnerships and collaboration.
Results
*
Greater ability to get the job done, regardless of
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From Wintrac Inc.
Oracle Database 11g Backup Recovery
As the complexity and sophistication of the enterprise-wide database platform for an organization grows, so does the need for a state-of-the-art backup and recovery strategy. Recovery of contemporary databases goes far beyond the relatively limited tasks of years ago. Traditional strategies involved protecting data against failure, and in the event of a failure, recovering all the lost data.
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Lotus Notes 7 Support
This course is designed for help desk personnel responsible for supporting both network based and mobile Notes 7 users.
The course starts with a technical discussion of how Notes and Domino work together. The course provides a very practical approach to fulfilling most user requests and solving many workstation problems, but at the same time helping you understand when to escalate problems to
more...
Java Development for Secure Systems Rev. 6.0
...tudents will spend more than half of their classroom time solving specific security problems. Most labs are organized as scenarios in which a security breach of existing software is possible - students begin by hacking the system in some way. Then the work of the lab is to tighten up the software to eliminate the threat: set a secure policy, sign a file, clean up overexposed parts of an API,
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Lotus Notes 8 Support
This course is designed for help desk personnel responsible for supporting Notes 8 Standard and Basic configurations users, whether they are connected via the network or modem.
The course starts with a technical discussion of how Notes and Domino work together. The course provides a very practical approach to fulfilling most user requests and solving many workstation problems, but at the same
more...
From Illinois State University
Project Management Training Program
Illinois State University (PMI REP 1837) is offering certificate training in the principles and processes of project management in a unique virtual/blended format. People who need a better way to manage projects or who are new to the field of project management will find practical, fundamental skills in managing budgets; meeting deadlines; coordinating diverse groups of people and tasks; solving
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From Training Connection
Sales Training
Sales Training - Chicago
Sales Training Course
http://www.trainingconnection.com
1. Sales Fundamentals (1 day)
2. Professional Selling over the Phone (1 day) - Onsite training only
3. Sales Management (1 day) - Onsite training only
Sales Fundamentals ($295 2 AMC Movie Tickets)
What you will learn
To implement a sale process
Understand client's
more...
Sales Training - Chicago
Sales Training Course
http://www.trainingconnection.com
1. Sales Fundamentals (1 day)
2. Professional Selling over the Phone (1 day) - Onsite training only
3. Sales Management (1 day) - Onsite training only
Sales Fundamentals ($295 2 AMC Movie Tickets)
What you will learn
To implement a sale process
Understand client's
more...
From VRDS
LEAN OFFICE TRAINING
...l course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the office environment. The class starts with participants walking into a room that is set up as cubicles and offices within a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental process full of the time-consuming waste and other
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...l course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the office environment. The class starts with participants walking into a room that is set up as cubicles and offices within a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental process full of the time-consuming waste and other
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LEAN HEALTHCARE TRAINING
...l course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the healthcare industry. The class starts with participants walking into a room that is set up as a familiar environment in a fictitious healthcare organization. Each participant is assigned a job function and is an integral part of a muti-departmental healthcare process full of the
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...l course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the healthcare industry. The class starts with participants walking into a room that is set up as a familiar environment in a fictitious healthcare organization. Each participant is assigned a job function and is an integral part of a muti-departmental healthcare process full of the
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LEAN INFORMATION TECHNOLOGY (IT) TRAINING
...l course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the IT environment. The class starts with participants walking into a room that is set up as cubicles and offices within the IT department of a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental IT process full of the time-consuming
more...
...l course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the IT environment. The class starts with participants walking into a room that is set up as cubicles and offices within the IT department of a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental IT process full of the time-consuming
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From HRDQ
Reproducible Program Library - Customizable Soft Skills Training Programs
...Organization Development
Performance Management
Problem Solving & Decision Making
Project Management
Team Building
Time Management & Meetings
Click here for a complete index and program descriptions.
Click here for a list of Frequently Asked Questions.
VALUE-ADDED SERVICES
Like the programs but need help with production and delivery? We can help with everything from printing
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...Organization Development
Performance Management
Problem Solving & Decision Making
Project Management
Team Building
Time Management & Meetings
Click here for a complete index and program descriptions.
Click here for a list of Frequently Asked Questions.
VALUE-ADDED SERVICES
Like the programs but need help with production and delivery? We can help with everything from printing
more...
From Performance Resource Group
Actus Management & Leadership Development Series
PRG s Actus Management & Leadership Development Series is a 10 session program designed for Mid Level Managers and Line Supervisors. As a result of participating in this course, participants will:
Achieve personal and organizational goals
Learn and apply techniques to engage and motivate employees
Set clear and measurable expectations
Know when to delegate and how to provide direction
more...
PRG s Actus Management & Leadership Development Series is a 10 session program designed for Mid Level Managers and Line Supervisors. As a result of participating in this course, participants will:
Achieve personal and organizational goals
Learn and apply techniques to engage and motivate employees
Set clear and measurable expectations
Know when to delegate and how to provide direction
more...
From Boston University Corporate Education Center
Computer Support Specialist
...gnments that are encountered, and in the gratification of solving a computer problem that would have rendered a PC useless had it not been for the skills of the computer support engineer.
A Total Immersion in Personal Computers
During the Computer Support Engineer Certificate Program you will learn about board architecture, CPU types, bus architecture, and preventive maintenance. General
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...gnments that are encountered, and in the gratification of solving a computer problem that would have rendered a PC useless had it not been for the skills of the computer support engineer.
A Total Immersion in Personal Computers
During the Computer Support Engineer Certificate Program you will learn about board architecture, CPU types, bus architecture, and preventive maintenance. General
more...
Advanced Purchasing Strategies sup sm sup
This workshop is designed for everyone who has attended the Essentials of Purchasing program or for the more experienced buyer who would like to improve their skills. Since significant changes are taking place in technology, organizations and the role of purchasing, it is mandatory to not only brush up on what your doing but also to become exposed to the most newly developed purchasing
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This workshop is designed for everyone who has attended the Essentials of Purchasing program or for the more experienced buyer who would like to improve their skills. Since significant changes are taking place in technology, organizations and the role of purchasing, it is mandatory to not only brush up on what your doing but also to become exposed to the most newly developed purchasing
more...
Building Cultural Intelligence
One of the most frequently cited reasons for failure in mergers and outsourcing engagements is culture. Often, organizations underestimate the power of culture to influence decision making, problem solving, and collaboration. To build partnerships and relationships, we need to improve our cultural intelligence: our capability to move fluidly and work successfully with different countries and
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One of the most frequently cited reasons for failure in mergers and outsourcing engagements is culture. Often, organizations underestimate the power of culture to influence decision making, problem solving, and collaboration. To build partnerships and relationships, we need to improve our cultural intelligence: our capability to move fluidly and work successfully with different countries and
more...
From TrainersDirect
Understanding Others: Essentials for Team Success
...ing patterns that affect the dynamics of a team s problem-solving abilities. Engaging and interactive, this learning experience will help you discover ways to work together more effectively, utilize certain styles to achieve desired outcomes and create your very own "dream team".
You will understand your own behavior patterns and how best you can contribute the overall success of the team.
more...
...ing patterns that affect the dynamics of a team s problem-solving abilities. Engaging and interactive, this learning experience will help you discover ways to work together more effectively, utilize certain styles to achieve desired outcomes and create your very own "dream team".
You will understand your own behavior patterns and how best you can contribute the overall success of the team.
more...
From SuccessSystems, Inc.
Coaching Skills for Better Performance Management
Real "What to do - How to do it" training in which you will learn how to delegate more skillfully, give positive and constructive performance feedback effectively, help people learn from their mistakes, build rapport, trust, loyalty and accountability, help people learn to think for themselves and take more initiative, and how to caringly confront problem behavior.
This training has been used by
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Real "What to do - How to do it" training in which you will learn how to delegate more skillfully, give positive and constructive performance feedback effectively, help people learn from their mistakes, build rapport, trust, loyalty and accountability, help people learn to think for themselves and take more initiative, and how to caringly confront problem behavior.
This training has been used by
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From Business Training Works, Inc.
Critical Thinking and Creativity Training
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com.
AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.
more...
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com.
AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.
more...
From New Horizons Charlotte
Business Skills
Below is a comprehensive list of college courses and classes we provide to assist you with improving your business skills. Learn business skills such as team participation, business accounting, problem solving and call center management.
more...
Below is a comprehensive list of college courses and classes we provide to assist you with improving your business skills. Learn business skills such as team participation, business accounting, problem solving and call center management.
more...
From New Horizons Albany - Tech Valley
Business Skills Courses
Courses aimed at improving your business skills. Learn business skills such as business accounting, team participation, problem solving and call center management.
See all Business Skills courses available: http://www.nhtechvalley.com/category/5/
more...
Courses aimed at improving your business skills. Learn business skills such as business accounting, team participation, problem solving and call center management.
See all Business Skills courses available: http://www.nhtechvalley.com/category/5/
more...
From Entelechy, Inc.
Transitioning to Sales
Transitioning to Sales
Overview
You solved the customer s problem. Now what?
Truly focused customer service professionals are able to transition problem solving calls effectively into sales opportunities. By listening for clues throughout the call and professionally and quickly solving the customer s problem, you have the opportunity to provide further help to the customer by
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Transitioning to Sales
Overview
You solved the customer s problem. Now what?
Truly focused customer service professionals are able to transition problem solving calls effectively into sales opportunities. By listening for clues throughout the call and professionally and quickly solving the customer s problem, you have the opportunity to provide further help to the customer by
more...
Coaching for Performance
Coaching for Performance
Overview
If you want to: 1) help others be more productive, 2) demonstrate leadership, and/or 3) be more effective in working with people, then coaching is for you! Entelechy s Coaching for Performance module helps you increase employee performance while simultaneously building employee self-confidence and morale. Entelechy s simple coaching model is so effective
more...
Coaching for Performance
Overview
If you want to: 1) help others be more productive, 2) demonstrate leadership, and/or 3) be more effective in working with people, then coaching is for you! Entelechy s Coaching for Performance module helps you increase employee performance while simultaneously building employee self-confidence and morale. Entelechy s simple coaching model is so effective
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From Boston University Corporate Education Center
Team Facilitation & Coaching - Developing the 'Internal Consultant'
...rly orchestrated meetings, team sessions or group problem solving events led by individuals who lack skills, focus, and command, consume valuable time and accomplish precious little. An individual who possesses powerful facilitation skills and the ability coach team members toward effective performance can transform mediocre team meetings into focused, highly productive and efficient work
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...rly orchestrated meetings, team sessions or group problem solving events led by individuals who lack skills, focus, and command, consume valuable time and accomplish precious little. An individual who possesses powerful facilitation skills and the ability coach team members toward effective performance can transform mediocre team meetings into focused, highly productive and efficient work
more...
Six Sigma Black Belt
The objective of our Black Belt curriculum (4 weeks) is to help participants develop a working knowledge of the Six Sigma Quality tools and statistics and to acquire the ability to apply those tools and statistics to solve business problems. The course is based on the Action Learning paradigm with a focus on skill acquisition: attendees are expected to come to the class with a project to work on
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The objective of our Black Belt curriculum (4 weeks) is to help participants develop a working knowledge of the Six Sigma Quality tools and statistics and to acquire the ability to apply those tools and statistics to solve business problems. The course is based on the Action Learning paradigm with a focus on skill acquisition: attendees are expected to come to the class with a project to work on
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Six Sigma Green Belt
The objective of our Green Belt Curriculum is to help participants develop a working knowledge of the basic Six Sigma quality tools and statistics and to acquire the ability to apply those tools and statistics to solve business problems and support Black Belts. Attendees are expected to come to the class with a project to work on over the course of the training, because having a project ensures
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The objective of our Green Belt Curriculum is to help participants develop a working knowledge of the basic Six Sigma quality tools and statistics and to acquire the ability to apply those tools and statistics to solve business problems and support Black Belts. Attendees are expected to come to the class with a project to work on over the course of the training, because having a project ensures
more...
Strategic Decision-Making and Problem-Solving for Leaders
We make decisions every day, so what makes a decision strategic? The difference lies in its degree of impact and downstream implications. Should we introduce a new product? What development approach should we take? I have three projects and one budget. How can I determine which project to fund that will have the highest value? These are strategic decisions that potentially affect the future of an
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We make decisions every day, so what makes a decision strategic? The difference lies in its degree of impact and downstream implications. Should we introduce a new product? What development approach should we take? I have three projects and one budget. How can I determine which project to fund that will have the highest value? These are strategic decisions that potentially affect the future of an
more...
From Expanding Thought
THINK TANK: The Game of Creative Problem Solving (TT)
...Solving is not accomplished serendipitously, it is a carefully orchestrated and teachable process. THINK TANK: The Game of Creative Problem Solving (TT) uses a board game to guide participants through the nine steps of the process and uses creative thinking tools to expand ideas.
The fact that the board game has a process and rules makes it easy for participants to "play" with important
more...
...Solving is not accomplished serendipitously, it is a carefully orchestrated and teachable process. THINK TANK: The Game of Creative Problem Solving (TT) uses a board game to guide participants through the nine steps of the process and uses creative thinking tools to expand ideas.
The fact that the board game has a process and rules makes it easy for participants to "play" with important
more...
Targeted Breakthrough Thinking
What does your organization do when the same problems crop up again and again? How do people respond to new opportunities and challenges?
If your organization does not approach problems (chronic or new) with robust, dynamic, fresh, electric minds, you are missing the power of breakthrough thinking.
Targeted Breakthrough Thinking stretches participants approaches to problem solving, teaches
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What does your organization do when the same problems crop up again and again? How do people respond to new opportunities and challenges?
If your organization does not approach problems (chronic or new) with robust, dynamic, fresh, electric minds, you are missing the power of breakthrough thinking.
Targeted Breakthrough Thinking stretches participants approaches to problem solving, teaches
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From Innova Training & Consulting, Inc.
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats is a world-renowned course developed by Dr. Edward de Bono that will eliminate unproductive meetings and help individuals organize and maximize their thinking, making problem solving and decision making easier, faster and more effective. Six Thinking Hats teaches you to separate emotion from facts, the positive from the negative, and critical thinking from
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Six Thinking Hats
Six Thinking Hats is a world-renowned course developed by Dr. Edward de Bono that will eliminate unproductive meetings and help individuals organize and maximize their thinking, making problem solving and decision making easier, faster and more effective. Six Thinking Hats teaches you to separate emotion from facts, the positive from the negative, and critical thinking from
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From Boston University Corporate Education Center
GIS Project Development and Process
...e conceptual approach to GIS analysis and spatial problem solving provided by this course.
Prerequisites
GIS102 Introduction to GIS Software: ESRI ArcGIS 9.x
What you will achieve
Develop basic project management skills for organizing and pursuing a GIS project
Understand the conceptual process of performing a GIS analysis project
Be able to segment a problem or question
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...e conceptual approach to GIS analysis and spatial problem solving provided by this course.
Prerequisites
GIS102 Introduction to GIS Software: ESRI ArcGIS 9.x
What you will achieve
Develop basic project management skills for organizing and pursuing a GIS project
Understand the conceptual process of performing a GIS analysis project
Be able to segment a problem or question
more...
Introduction to Java Programming
...the Java language
Prerequisites: Good general problem solving skills. Some previous experience programming in a procedural language is essential.
1. What is Java?
Object Orientation Java Language Java Virtual Machine Java Libraries World Wide Web and Java Java Platforms Java as a First Programming Language
2. First Java Programs
Hello, World Program Structure Output in Java
more...
...the Java language
Prerequisites: Good general problem solving skills. Some previous experience programming in a procedural language is essential.
1. What is Java?
Object Orientation Java Language Java Virtual Machine Java Libraries World Wide Web and Java Java Platforms Java as a First Programming Language
2. First Java Programs
Hello, World Program Structure Output in Java
more...
Introduction to Programming
...e Execution of a Computer Program ? Overview of Problem-Solving Techniques ? Overview of Program Types
Lab 1: Determining the Program Phases and Examining Them in Code
? Determining Program Phases ? Finding the Program Phases in Code
After completing this module, students will be able to:
? Identify the three phases in the execution of a computer program. ? Define computer
more...
...e Execution of a Computer Program ? Overview of Problem-Solving Techniques ? Overview of Program Types
Lab 1: Determining the Program Phases and Examining Them in Code
? Determining Program Phases ? Finding the Program Phases in Code
After completing this module, students will be able to:
? Identify the three phases in the execution of a computer program. ? Define computer
more...
Managing Meetings for Results
11 million meetings occur in the United States each day and many of them are ineffective. Yet, we continue to meet because of the promise of an effective meeting: shared knowledge, robust problem-solving, sound decision-making, clear action-planning, and commitment to results. This workshop will help you plan and manage business meetings that achieve target outcomes.
more...
11 million meetings occur in the United States each day and many of them are ineffective. Yet, we continue to meet because of the promise of an effective meeting: shared knowledge, robust problem-solving, sound decision-making, clear action-planning, and commitment to results. This workshop will help you plan and manage business meetings that achieve target outcomes.
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Introduction to Cisco Networking Technologies INTRO
... Topology Understanding the Challenges of Shared LANs Solving Network Challenges with Switched LAN Technology Maximizing the Benefits of Switching
Module 4: Connecting Networks Understanding How TCP/IP Works Exploring the IP Packet Delivery Process Understanding How IP Address Protocols Work Exploring the Functions of Routing Lab: Analyzing TCP/IP Ports and Sockets Lab:
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... Topology Understanding the Challenges of Shared LANs Solving Network Challenges with Switched LAN Technology Maximizing the Benefits of Switching
Module 4: Connecting Networks Understanding How TCP/IP Works Exploring the IP Packet Delivery Process Understanding How IP Address Protocols Work Exploring the Functions of Routing Lab: Analyzing TCP/IP Ports and Sockets Lab:
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Positive Assertive Management
If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
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If you have trouble saying "no," or feel that people do not really listen to you, this workshop is for you! It will empower you to state your case, resolve conflict, and negotiate positive outcomes - and give you fail-proof techniques to insure you will be heard.
more...
Maximizing Global Success Designing and Managing Remote Operations
...s. Project task design, communication strategies, problem solving methods, organizational design, tracking and evaluation of remote activities, and working across functional boundaries are necessary in a virtual environment.
Through hands-on development, skill building exercises, group discussions, real life case studies, and reviews of best-in-class success stories participants learn how to
more...
...s. Project task design, communication strategies, problem solving methods, organizational design, tracking and evaluation of remote activities, and working across functional boundaries are necessary in a virtual environment.
Through hands-on development, skill building exercises, group discussions, real life case studies, and reviews of best-in-class success stories participants learn how to
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From Richard Chang Associates, Inc.
High Involvement Teamwork
Enhancing interpersonal skills for improved team performance
It has been shown that better interpersonal skills lead to better organizational performance. By understanding your own preferences and those of the people you work with, you can better support each other, communicate with each other, and accomplish more within your daily routines. This program presents participants with the critical
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Enhancing interpersonal skills for improved team performance
It has been shown that better interpersonal skills lead to better organizational performance. By understanding your own preferences and those of the people you work with, you can better support each other, communicate with each other, and accomplish more within your daily routines. This program presents participants with the critical
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From Crossroads Consulting
Hitting the Mark Customer Service
Hitting the Mark Customer Service - We strive to hit the mark every time with our guests. We know that may not always be possible; however, it is critical to your team s and your organization s success that when we miss the mark, we go for another try. Hitting the Mark Guest Satisfaction is a look at the Top 10 Service Attributes, Guest Complaint Facts, Words to Use and Body language. We
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Hitting the Mark Customer Service - We strive to hit the mark every time with our guests. We know that may not always be possible; however, it is critical to your team s and your organization s success that when we miss the mark, we go for another try. Hitting the Mark Guest Satisfaction is a look at the Top 10 Service Attributes, Guest Complaint Facts, Words to Use and Body language. We
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From TrainingConnections.ORG
Creative Problem Solving
Increase employee productivity, reduce company waste and improve customer satisfaction by developing a process for effectively solving problems.
These benefits and many others are the excellent reasons to learn the creative problem solving techniques outlined and build a toolkit for solving problems that form part of every day life in your organization.
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Increase employee productivity, reduce company waste and improve customer satisfaction by developing a process for effectively solving problems.
These benefits and many others are the excellent reasons to learn the creative problem solving techniques outlined and build a toolkit for solving problems that form part of every day life in your organization.
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From Consulting Skills USA
Core Consulting Skills
A three-day program that follows a consulting project from selling to delivery of the first report. Each of the project stages will be covered using the sequence:
Introduction of a conceptual framework
Role play and/or practical exercises in small groups
Debate and formulation of learning points for practical use.
more...
A three-day program that follows a consulting project from selling to delivery of the first report. Each of the project stages will be covered using the sequence:
Introduction of a conceptual framework
Role play and/or practical exercises in small groups
Debate and formulation of learning points for practical use.
more...
Solving Complex Problems
A two-day program with a focus on participants' capability to deal with complex problems - problems that are ill-defined and for which there may be a large amount of potential solutions. Solving these problems requires teamwork rather than individual knowledge, and approaches that are intuitive as well as rationally sound.
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A two-day program with a focus on participants' capability to deal with complex problems - problems that are ill-defined and for which there may be a large amount of potential solutions. Solving these problems requires teamwork rather than individual knowledge, and approaches that are intuitive as well as rationally sound.
more...
From High Precision Teams
Creating a Team Culture
Want to build trust and respect among your
co-workers and managers? This 4-hour workshop
can help your group identify characteristics
that lead to better teamwork. This workshop
will help you
more...
Want to build trust and respect among your
co-workers and managers? This 4-hour workshop
can help your group identify characteristics
that lead to better teamwork. This workshop
will help you
more...
High Precision Teams
Our standard 2-day class, High Precision Teams TM , offers solutions to most problems that
develop among co-workers.
The program helps
participants become more
confident at decision-making,
more personable toward
each
more...
Our standard 2-day class, High Precision Teams TM , offers solutions to most problems that
develop among co-workers.
The program helps
participants become more
confident at decision-making,
more personable toward
each
more...
Team Building Retreat on a Cruise Ship
Why settle for a team building retreat in
a rustic lodge around a campfire when for
about the same price as having a quality
instructor come to you, you can have your
whole team attend one of the most dynamic
team-building programs in the country --
on a Cruise Ship!
Enjoy great food,
more...
Why settle for a team building retreat in
a rustic lodge around a campfire when for
about the same price as having a quality
instructor come to you, you can have your
whole team attend one of the most dynamic
team-building programs in the country --
on a Cruise Ship!
Enjoy great food,
more...
Team Building Retreat on a Cruise Ship
Why settle for a team building retreat in
a rustic lodge around a campfire when for
about the same price as having a quality
instructor come to you, you can have your
whole team attend one of the most dynamic
team-building programs in the country --
on a Cruise Ship!
Enjoy great food,
more...
Why settle for a team building retreat in
a rustic lodge around a campfire when for
about the same price as having a quality
instructor come to you, you can have your
whole team attend one of the most dynamic
team-building programs in the country --
on a Cruise Ship!
Enjoy great food,
more...
Team Building Retreat on a Dude Ranch
This team building retreat is truly Texas
-- with a twist! Your team can watch and participate in an
actual cattle drive, go horseback riding,
visit the world's first indoor rodeo, and
dozens of other authentic Texas activities
all while staying in a luxurious hotel within
two blocks of a dozen restaurants, three
more...
This team building retreat is truly Texas
-- with a twist! Your team can watch and participate in an
actual cattle drive, go horseback riding,
visit the world's first indoor rodeo, and
dozens of other authentic Texas activities
all while staying in a luxurious hotel within
two blocks of a dozen restaurants, three
more...
From Kirk Miller & Associates, Inc.
Building Powerful and Effective Teams
Much has been written on, and attempted in, building teams. The benefits derived by and from a group of people who truly work together as a team are legion: greater productivity, happier employees, reduced employee turnover, greater creativity, increased problem-solving ability, and more loyal customers.
We offer workshops that explain what teams are, and what they are not. We illustrate how
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Much has been written on, and attempted in, building teams. The benefits derived by and from a group of people who truly work together as a team are legion: greater productivity, happier employees, reduced employee turnover, greater creativity, increased problem-solving ability, and more loyal customers.
We offer workshops that explain what teams are, and what they are not. We illustrate how
more...
Overcoming Negativity in the Workplace
...at reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and individuals willing to examine the sources of negativity, explore their own tendencies to negative
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...at reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and individuals willing to examine the sources of negativity, explore their own tendencies to negative
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From Groves Consulting
Problem Solving and Decision Making
Solving problems without the proper tools is as unproductive as any other type of work without the right tool for the job. A mechanic doesn t have only one tool in his arsenal and when it comes to solving a tough problem neither should we. This Problem Solving and Decision Making workshop can provide you with the right tools.
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Solving problems without the proper tools is as unproductive as any other type of work without the right tool for the job. A mechanic doesn t have only one tool in his arsenal and when it comes to solving a tough problem neither should we. This Problem Solving and Decision Making workshop can provide you with the right tools.
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From Alliance Training and Consulting, Inc.
Problem Solving Skills for Change Leaders
Course for Managers/Supervisors in change management. Learn how to stay solution based during the trials of change while increasing the quality/productivity of the work. Develop your company's culture to include the integration of change.
more...
Course for Managers/Supervisors in change management. Learn how to stay solution based during the trials of change while increasing the quality/productivity of the work. Develop your company's culture to include the integration of change.
more...
Problem Solving Skills for Change Leaders
Course for Managers/Supervisors in change management. Learn how to stay solution based during the trials of change while increasing the quality/productivity of the work. Develop your company's culture to include the integration of change.
more...
Course for Managers/Supervisors in change management. Learn how to stay solution based during the trials of change while increasing the quality/productivity of the work. Develop your company's culture to include the integration of change.
more...
From Honig Idea Guides
Creative Problem Solving
Participants will learn specific tools for solving problems that require creative thinking. Creative Problem Solving is highly interactive and memorable.
Why do it?
Develop awareness and understanding of the need to use a creative problem solving process
Use tools and a structured process for solving problems
Develop solutions to sticky problems
Apply the creative problem
more...
Participants will learn specific tools for solving problems that require creative thinking. Creative Problem Solving is highly interactive and memorable.
Why do it?
Develop awareness and understanding of the need to use a creative problem solving process
Use tools and a structured process for solving problems
Develop solutions to sticky problems
Apply the creative problem
more...
From Teamworks
Six Thinking Hats
Six Thinking Hats is a proven process that reduces meeting times, resolves conflicts, enhances communication, increases meeting output, boosts creativity, and helps individuals and groups solve problems and make sound decisions. It is the foremost thinking and conflict resolution tool in the world.
more...
Six Thinking Hats is a proven process that reduces meeting times, resolves conflicts, enhances communication, increases meeting output, boosts creativity, and helps individuals and groups solve problems and make sound decisions. It is the foremost thinking and conflict resolution tool in the world.
more...
From Arthur McNeil Institute
Medical Administration Program
Arthur McNeil has become one of the most referred institutes for medical Administration and Billing training. Arthur McNeil Medical administration students will receive training in medical office administration. The program includes anatomy and physiology, medical terminology, third party billing and medical office procedures. Written and Oral communication along with critical thinking is
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Arthur McNeil has become one of the most referred institutes for medical Administration and Billing training. Arthur McNeil Medical administration students will receive training in medical office administration. The program includes anatomy and physiology, medical terminology, third party billing and medical office procedures. Written and Oral communication along with critical thinking is
more...
From HRDFusion
Working Towards Agreement
Working Towards Agreement is our half-day course in conflict resolution and management. Using the Thomas-Killman instrument to identify individual conflict styles, we lead the participants through a series of exercises following the key steps in confronting and resolving conflict. By the end of the course, people will have an understanding of their own "soft spots" in conflict situations and of
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Working Towards Agreement is our half-day course in conflict resolution and management. Using the Thomas-Killman instrument to identify individual conflict styles, we lead the participants through a series of exercises following the key steps in confronting and resolving conflict. By the end of the course, people will have an understanding of their own "soft spots" in conflict situations and of
more...
From Interpersonal Development
Consultative Selling
...y by better matching customer needs to products, and by resolving difficult situations to the customer s satisfaction.
Course Modules
The consultative sales process
Listening and probing for customer needs
Overcoming objections and closing
Up-selling and cross-selling
Managing difficult situations for positive results
Course Design
The six modules are covered in two days. Learning activities
more...
...y by better matching customer needs to products, and by resolving difficult situations to the customer s satisfaction.
Course Modules
The consultative sales process
Listening and probing for customer needs
Overcoming objections and closing
Up-selling and cross-selling
Managing difficult situations for positive results
Course Design
The six modules are covered in two days. Learning activities
more...
online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
