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From Online Training Directory
Attract Financial Prosperity - An Effective Program to Manifest Financial Abundance
Are you ready to eliminate financial struggles? Take control of your life with this one-month transformative program that incorporates a spiritual approach to solving your prosperity challenges through aromatherapy oil recipes, meditations, affirmations, and much more.
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Are you ready to eliminate financial struggles? Take control of your life with this one-month transformative program that incorporates a spiritual approach to solving your prosperity challenges through aromatherapy oil recipes, meditations, affirmations, and much more.
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Teaching Math by the Numbers
Explores working with units smaller than one, real world math and problem solving skills, measurement and geometry, effective practices in solving basic algebraic equations, and issues and reflective thinking.
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Explores working with units smaller than one, real world math and problem solving skills, measurement and geometry, effective practices in solving basic algebraic equations, and issues and reflective thinking.
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Time Management Using Microsoft Outlook 2002
...of organization, identifying priorities, creative problem solving, and timing teamwork.
The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on how to use other time management tools, such as paper-based products, hand-held devices, and other
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...of organization, identifying priorities, creative problem solving, and timing teamwork.
The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on how to use other time management tools, such as paper-based products, hand-held devices, and other
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Six Sigma Green Belt Personal Training Library
...t courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations.
The Six Sigma Green Belt Library gives one learner
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...t courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations.
The Six Sigma Green Belt Library gives one learner
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Problem Solving Through Productive Thinking
One of the greatest abilities of leaders - whether in management positions or on the front line - is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This
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NETS`S - National Education Technology Standards for Students
This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the
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This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the
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Management & Leadership Decision Support Systems Training Program
This course will teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making.
In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success.
This course provides a proactive method of effective and efficient decision making. The decision making process
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This course will teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making.
In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success.
This course provides a proactive method of effective and efficient decision making. The decision making process
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Lean Manufacturing Personal Training Library
...Manufacturing, 5S s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well.
The Lean Manufacturing course provides a comprehensive introduction to lean manufacturing concepts, terminology, techniques, and practices. In the first unit students
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...Manufacturing, 5S s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well.
The Lean Manufacturing course provides a comprehensive introduction to lean manufacturing concepts, terminology, techniques, and practices. In the first unit students
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How To Master Time Management
...priorities, setting and achieving goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques to help people at work, it does not exclude way to manage one`s time outside work. One of the exciting aspects of this course is that it combines the best of the old and new theories of research of time
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...priorities, setting and achieving goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques to help people at work, it does not exclude way to manage one`s time outside work. One of the exciting aspects of this course is that it combines the best of the old and new theories of research of time
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Basics of Business Math Series
...s, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use of a calculator for business applications. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning
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...s, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use of a calculator for business applications. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning
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A Workshop Approach to Mastering RoboHelp Office (Latest Release)
... objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in the lesson plan. By actually working through these problems, individuals will learn how to effectively apply troubleshooting techniques to real life predicaments that are encountered during online help development. This interactive method will enhance the
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... objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in the lesson plan. By actually working through these problems, individuals will learn how to effectively apply troubleshooting techniques to real life predicaments that are encountered during online help development. This interactive method will enhance the
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Managing Disagreement
Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working
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Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive working
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Solving Problems as a Team
...s course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course also includes tools to
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...s course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course also includes tools to
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From 123-CBT Computer Based Training
Managing and Maintaining Brand Equity
There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over
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Managing and Maintaining Brand Equity
There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over
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The Role of Critical Thinking in Organizations
... essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive ideas. They are intellectually competent to
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... essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive ideas. They are intellectually competent to
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Developing Fundamental Critical Thinking Skills
You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental
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You may not need an MBA to succeed in the corporate arena, but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental
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Strategies for Facilitating Critical Thinking
"Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined
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"Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined
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Critical Thinking Skills for Managing
... critical thinking process; situation assessment, problem solving, and decision making. Leaders will learn how to hone their issue identification skills, refine their questioning techniques, and maximize their decision-making outcomes. Critical thinking processes are broken down into discreet stages or steps that can be applied and tracked easily. Mastering the processes in this course can
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... critical thinking process; situation assessment, problem solving, and decision making. Leaders will learn how to hone their issue identification skills, refine their questioning techniques, and maximize their decision-making outcomes. Critical thinking processes are broken down into discreet stages or steps that can be applied and tracked easily. Mastering the processes in this course can
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Organizational Scope of Critical Thinking
"In any complex environment systems are necessary, but they must serve an organization rather than become its masters." This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid
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"In any complex environment systems are necessary, but they must serve an organization rather than become its masters." This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid
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Mentoring Effectively
Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist your
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Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist your
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Facilitating Meetings and Work Groups
This situation is most likely familiar. You dread holding a meeting so much that you have butterflies in your stomach. People showing up whenever they get there. Trying to get everyone to agree or make a decision takes hours of discussion. No one is willing to take responsibility for action items. In this course, you will learn to avoid these and other pitfalls of work groups so you can approach
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This situation is most likely familiar. You dread holding a meeting so much that you have butterflies in your stomach. People showing up whenever they get there. Trying to get everyone to agree or make a decision takes hours of discussion. No one is willing to take responsibility for action items. In this course, you will learn to avoid these and other pitfalls of work groups so you can approach
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Establishing Team and Customer Relationships
This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a
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This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a
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Managing Conflict Stress and Time
...le, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage time, and manage stress. It also highlights the importance of a positive approach and attitude in bringing customer interactions to a satisfactory conclusion.
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...le, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage time, and manage stress. It also highlights the importance of a positive approach and attitude in bringing customer interactions to a satisfactory conclusion.
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Group Problem Solving and Decision Making
...skills necessary to first set the stage for group problem solving and decision making by recognizing the components of an effective team. You'll explore valuable strategies for improving group effectiveness, strategies that will enable you to move past groupthink and other obstacles and on to team productivity. You'll also learn how to better diagnose problems within a group setting, and then
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...skills necessary to first set the stage for group problem solving and decision making by recognizing the components of an effective team. You'll explore valuable strategies for improving group effectiveness, strategies that will enable you to move past groupthink and other obstacles and on to team productivity. You'll also learn how to better diagnose problems within a group setting, and then
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Making Decisions Dynamically
Your decisions determine your life. Nowhere is this simple statement so unabashedly evident as in today's business world. Made consciously or unconsciously, your decisions represent the fundamental tool you use in facing the opportunities, challenges, and uncertainties of life. It's not a case, however, of "make a decision, any decision." The increased complexity and competition of the 21st
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Your decisions determine your life. Nowhere is this simple statement so unabashedly evident as in today's business world. Made consciously or unconsciously, your decisions represent the fundamental tool you use in facing the opportunities, challenges, and uncertainties of life. It's not a case, however, of "make a decision, any decision." The increased complexity and competition of the 21st
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Decision Making Implementation and Evaluation
You've made your decision after careful and considered thought. The deal is done, right? Not really. Your decision, no matter how considered and creative, won't walk out on its own two legs and implement itself. It's time to nurture your decided course of action and then evaluate its effectiveness. This course will help you do just that. And you'll do it in a way that will better ensure the
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You've made your decision after careful and considered thought. The deal is done, right? Not really. Your decision, no matter how considered and creative, won't walk out on its own two legs and implement itself. It's time to nurture your decided course of action and then evaluate its effectiveness. This course will help you do just that. And you'll do it in a way that will better ensure the
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The Fundamentals of Effective Thinking
Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking
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Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking
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Problem Framing
When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight
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When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight
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Problem Solving Generating Alternatives
... enjoy the benefits of increased opportunities in problem solving. This course is designed to equip you with numerous and productive alternative generation strategies that will enable you to draw from a pool of expanded options. By so doing, you'll better recognize and act on the best possible business choice. You'll explore ways to begin generating alternatives and get into the flow of
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... enjoy the benefits of increased opportunities in problem solving. This course is designed to equip you with numerous and productive alternative generation strategies that will enable you to draw from a pool of expanded options. By so doing, you'll better recognize and act on the best possible business choice. You'll explore ways to begin generating alternatives and get into the flow of
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Six Sigma Reducing Variation to Improve Quality
"What, do you expect everything to be perfect?" How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by
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"What, do you expect everything to be perfect?" How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by
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Advancing Your Administrative Career
Getting a position as an administrative support professional is a great accomplishment. However, have you considered what your next move should be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain
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Getting a position as an administrative support professional is a great accomplishment. However, have you considered what your next move should be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain
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BizTalk Server 2000 Part 4 Components Solutions Troubleshooting
...omated business process. • Identify guidelines for solving process errors. • Identify guidelines for solving server errors. • Identify guidelines for solving validation errors. Audience The audience for this course includes Administrators, Database Administrators, Application Developers, System Analysts, and Network Designers who operate in medium to very large
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...omated business process. • Identify guidelines for solving process errors. • Identify guidelines for solving server errors. • Identify guidelines for solving validation errors. Audience The audience for this course includes Administrators, Database Administrators, Application Developers, System Analysts, and Network Designers who operate in medium to very large
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Sales Skills Developing a Winning Strategy
...nt. Complete the six steps for solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours
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...nt. Complete the six steps for solving a client's problems. Audience Individuals who want to learn how to use various sales strategies to improve their sales approaches. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours
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CompTIA Server 2005 Troubleshooting Disaster Recovery
...e Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and restoration.
Learn To:
Identify the features of diagnostic tools to troubleshoot server errors.
Identify the features of remote troubleshooting technologies.
Identify the
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...e Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and restoration.
Learn To:
Identify the features of diagnostic tools to troubleshoot server errors.
Identify the features of remote troubleshooting technologies.
Identify the
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International Business Essentials Succeeding as a Global Manager
...s needed for successful international motivation, problem solving, and general management. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: Organizing the Global Enterprise (0.5 - 2 hour) Identify how the
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...s needed for successful international motivation, problem solving, and general management. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 to 4 hours Objectives: Unit 1: Organizing the Global Enterprise (0.5 - 2 hour) Identify how the
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Creativity Innovation Increasing Personal Creativity
... most common ways creativity is incorporated into problem solving. Learn To Select exercises that can be done to mentally prepare to be creative. Identify elements of physical surroundings that you can control to increase creativity. Choose ways in which you can physically prepare yourself to be creative.
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... most common ways creativity is incorporated into problem solving. Learn To Select exercises that can be done to mentally prepare to be creative. Identify elements of physical surroundings that you can control to increase creativity. Choose ways in which you can physically prepare yourself to be creative.
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Creativity Innovation Promoting Team Creativity
...e creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of a successful creative team. Identify roles that team members will play. Manage an individual who might hinder creative sessions. Use conflict to foster creativity.
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...e creativity in a team and describes the creative problem-solving process. Learn To Demonstrate characteristics of a successful creative team. Identify roles that team members will play. Manage an individual who might hinder creative sessions. Use conflict to foster creativity.
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Cross Cultural Business Comm Addressing Cross Cultural Bus Situations
...ltural meetings, as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents. Learn To Identify items that are acceptable to bring to a cross-cultural meeting. Follow the steps for negotiating in a cross-cultural
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...ltural meetings, as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program, as well as suggestions for translating written documents. Learn To Identify items that are acceptable to bring to a cross-cultural meeting. Follow the steps for negotiating in a cross-cultural
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Excellence in Service Solving Customer Problems
...Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints. Learn To: Identify ways to effectively communicate with customers by
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...Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints. Learn To: Identify ways to effectively communicate with customers by
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Decision Making Problem Solving Decision Making Fundamentals
...Solving: Decision Making Fundamentals teaches you a variety of decision making techniques. You will develop the skills that are necessary to make important decisions with various people and ensure the results of your decisions. Learn To Devise objectives given the background information. Establish and compare options in a
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...Solving: Decision Making Fundamentals teaches you a variety of decision making techniques. You will develop the skills that are necessary to make important decisions with various people and ensure the results of your decisions. Learn To Devise objectives given the background information. Establish and compare options in a
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Decision Making Problem Solving Problem Solving Fundamentals
...Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled.
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...Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled.
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Leadership Development Leading the Way
...ain issues you will discuss during the meeting. Unit 4: Solving Crisis Situations (0.5 - 1 hour) Understand what situational factors affect leadership. Set goals to effectively lead followers. Solve problems and resolve conflict effectively while leading. Use power to lead successfully.
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...ain issues you will discuss during the meeting. Unit 4: Solving Crisis Situations (0.5 - 1 hour) Understand what situational factors affect leadership. Set goals to effectively lead followers. Solve problems and resolve conflict effectively while leading. Use power to lead successfully.
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Business Problem Solving Problem Solving Fundamentals
...Solving: Problem Solving Fundamentals, you will learn about the need for problem solving, the ineffective responses to problems, and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally, the program provides you with definitions and strategies for overcoming barriers to solving problems. By applying the
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...Solving: Problem Solving Fundamentals, you will learn about the need for problem solving, the ineffective responses to problems, and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally, the program provides you with definitions and strategies for overcoming barriers to solving problems. By applying the
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Business Problem Solving The Problem Solving Process
...Solving: The Problem-Solving Process, you will learn the three phases of the problem-solving process and how to complete each phase. The program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an effective solution, and
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...Solving: The Problem-Solving Process, you will learn the three phases of the problem-solving process and how to complete each phase. The program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an effective solution, and
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Business Problem Solving Critical Thinking Info Analysis
...Solving: Critical Thinking and Information Analysis you will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally, the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in this program,
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...Solving: Critical Thinking and Information Analysis you will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally, the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in this program,
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Business Problem Solving Problem Solving Teams
...Solving: Problem Solving Teams,'' you will learn about the responsibilities of a problem-solving team leader and how to manage a problem-solving team meeting. Additionally, the program provides you with processes and guidelines for motivating and communicating with team members. By learning the material in this unit, you will know your responsibilities as a team leader, be able to conduct an
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...Solving: Problem Solving Teams,'' you will learn about the responsibilities of a problem-solving team leader and how to manage a problem-solving team meeting. Additionally, the program provides you with processes and guidelines for motivating and communicating with team members. By learning the material in this unit, you will know your responsibilities as a team leader, be able to conduct an
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Essentials of Management Negotiating Skills
...arn To Use creative problem solving when negotiating. Explore different options for win-win solutions. Identify positional bargaining tactics. Close the deal successfully. Audience This course is for managers, supervisors, sales people, and others who need to develop their
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...arn To Use creative problem solving when negotiating. Explore different options for win-win solutions. Identify positional bargaining tactics. Close the deal successfully. Audience This course is for managers, supervisors, sales people, and others who need to develop their
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Business Ethics Ethical Decision Making
...al dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making process. Identify common ethical dilemmas.
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...al dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making process. Identify common ethical dilemmas.
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Team Management High Performance Teams
...d commit to its overall goal for the project. Unit 3: Resolving Conflict (0.5 - 1 hour) Understand the benefits of team conflict. Identify when conflict is unhealthy. Make conflict a positive experience. Resolve conflict between yourself and other team members. Perform team
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...d commit to its overall goal for the project. Unit 3: Resolving Conflict (0.5 - 1 hour) Understand the benefits of team conflict. Identify when conflict is unhealthy. Make conflict a positive experience. Resolve conflict between yourself and other team members. Perform team
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Team Leadership Conducting Productive Team Meetings
... Select examples of tools used in problem solving. Identify pitfalls of decision making. Facilitate effective decision making. Simulation Overview: In this simulation, you will be meeting with Ronald Spear, David Morris, and Cindy Becker, all of whom are Systems Analysts with Icon. As
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... Select examples of tools used in problem solving. Identify pitfalls of decision making. Facilitate effective decision making. Simulation Overview: In this simulation, you will be meeting with Ronald Spear, David Morris, and Cindy Becker, all of whom are Systems Analysts with Icon. As
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Excellence in Service Series
...rvice: Fundamentals for Employees Excellence in Service: Solving Customer Problems Excellence in Service: Working with Upset Customers Excellence in Service: Communicating with Customers Virtually Excellence in Service: Creating an Exceptional Service Environment Excellence in Service: Establishing Service Standards Excellence in Service: Building a Customer Service Team Excellence in
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...rvice: Fundamentals for Employees Excellence in Service: Solving Customer Problems Excellence in Service: Working with Upset Customers Excellence in Service: Communicating with Customers Virtually Excellence in Service: Creating an Exceptional Service Environment Excellence in Service: Establishing Service Standards Excellence in Service: Building a Customer Service Team Excellence in
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Decision Making Problem Solving Series
The Decision Making & Problem Solving Series includes the following courses: Decision Making & Problem Solving: Decision Making Fundamentals Decision Making & Problem Solving: Problem Solving Fundamentals To review individual course descriptions, please return to the previous page and select the desired title(s).
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The Decision Making & Problem Solving Series includes the following courses: Decision Making & Problem Solving: Decision Making Fundamentals Decision Making & Problem Solving: Problem Solving Fundamentals To review individual course descriptions, please return to the previous page and select the desired title(s).
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Business Problem Solving Series
The Business Problem Solving Series includes the following courses: Business Problem Solving: Problem Solving Fundamentals Business Problem Solving: The Problem Solving Process Business Problem Solving: Critical Thinking and Information Analysis Business Problem Solving: Problem Solving Teams To review individual course descriptions, please return to the previous page and select the
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The Business Problem Solving Series includes the following courses: Business Problem Solving: Problem Solving Fundamentals Business Problem Solving: The Problem Solving Process Business Problem Solving: Critical Thinking and Information Analysis Business Problem Solving: Problem Solving Teams To review individual course descriptions, please return to the previous page and select the
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Managerial Leadership Leading Through Change
...ting employees through a change process and a process for solving problems encountered during change. In addition, this program discusses the phases of workplace grief and common sources of stress during times of organizational change. Learn To Identify phases of the change process. Motivate employees through a change by
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...ting employees through a change process and a process for solving problems encountered during change. In addition, this program discusses the phases of workplace grief and common sources of stress during times of organizational change. Learn To Identify phases of the change process. Motivate employees through a change by
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Operations Management Operations Management Tools
.... The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management. Learn To Identify how transportation costs can be minimized Identify the
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.... The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management. Learn To Identify how transportation costs can be minimized Identify the
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Windows Server 2003 Planning Network Infrastructure Part 1
...ed. To identify guidelines for solving DHCP problems. To match DHCP troubleshooting tools with their purposes. To match common DHCP problems with their functional areas. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a
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...ed. To identify guidelines for solving DHCP problems. To match DHCP troubleshooting tools with their purposes. To match common DHCP problems with their functional areas. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a
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Windows Server 2003 Planning Network Infrastructure Part 1
...ed. To identify guidelines for solving DHCP problems. To match DHCP troubleshooting tools with their purposes. To match common DHCP problems with their functional areas. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a
more...
...ed. To identify guidelines for solving DHCP problems. To match DHCP troubleshooting tools with their purposes. To match common DHCP problems with their functional areas. Audience This course is intended for individuals seeking the MCSE qualification, and/or taking Exam 70-293, Planning and Maintaining a
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From EMS Consulting Group, Inc.
Team Problem Solving and Mistake Proofing
...Solving and Mistake Proofing (Poka Yoke) training program covers all of the topics our classroom version covers. The format includes audio-visual presentation, templates, and a final quiz. And, just as our classroom version does, students will have the ability to contact the instructor with questions and requests for feedback on ideas. Students will also be able to contact each other with
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...Solving and Mistake Proofing (Poka Yoke) training program covers all of the topics our classroom version covers. The format includes audio-visual presentation, templates, and a final quiz. And, just as our classroom version does, students will have the ability to contact the instructor with questions and requests for feedback on ideas. Students will also be able to contact each other with
more...
From Learn Skills
Customer Service and Consulting
This title offers a series of ready to deliver topics
covering the basics of serving customers and
consultative selling. The consultative approach
combines interpersonal skills with expertise in product,
service and support to provide a professional, relevant
and personalised service.
more...
This title offers a series of ready to deliver topics
covering the basics of serving customers and
consultative selling. The consultative approach
combines interpersonal skills with expertise in product,
service and support to provide a professional, relevant
and personalised service.
more...
Creative Problem Solving
The Creative Problem Solving title is a series of ready
to deliver courses that will give you a basic framework
for problem-solving and decision-making in today's
business environment.
more...
The Creative Problem Solving title is a series of ready
to deliver courses that will give you a basic framework
for problem-solving and decision-making in today's
business environment.
more...
From Serebra Learning Corporation
Framing the Problem
When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight
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When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight
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Closing Executive-level Sales Simulation
You are a regional account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and
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You are a regional account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and
more...
Sales Negotiations Negotiation Strategies
In Negotiation Strategies, you will learn about common negotiating strategies, factors that should be considered when choosing a strategy, and how to create the proper atmosphere for negotiations. You will also learn about elements that can derail negotiations as well as guidelines to help keep them on track. In addition, you will learn how to deal with demanding clients and how to adapt when
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In Negotiation Strategies, you will learn about common negotiating strategies, factors that should be considered when choosing a strategy, and how to create the proper atmosphere for negotiations. You will also learn about elements that can derail negotiations as well as guidelines to help keep them on track. In addition, you will learn how to deal with demanding clients and how to adapt when
more...
Technical Support Agent Skills Simulation
...omer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson offers a wide selection of products that ranges from automotive diagnostic accessories and snow throwers to power tools and generators. This simulation is based on the SkillSoft
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...omer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson offers a wide selection of products that ranges from automotive diagnostic accessories and snow throwers to power tools and generators. This simulation is based on the SkillSoft
more...
Managing Conflict Stress and Time
...le, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage time, and manage stress. It also highlights the importance of a positive approach and attitude in bringing customer interactions to a satisfactory conclusion.
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...le, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage time, and manage stress. It also highlights the importance of a positive approach and attitude in bringing customer interactions to a satisfactory conclusion.
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Customer Service Procedures
Failing to realize the importance of customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide
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Failing to realize the importance of customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide
more...
Establishing Team and Customer Relationships
This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a
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This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a
more...
Managing Efficiencies of IT Projects
Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process
more...
Are you delivering quality application systems? Do you know how you can ensure that your projects deliver value to your organization? The key to delivering value is "process." Organizations are becoming more aware of the importance of following the same process for each project. In this course, you will learn how to converge methodologies with other project management techniques and process
more...
Troubleshooting and Closing the Project
The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the
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The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the
more...
Project Management for Non-Project Managers Simulation
The likelihood an employee will be elevated to a position of authority within a project team increases as the employee gains experience and tenure. Yet experience alone is seldom sufficient to guarantee a smooth transition. Success is dependent upon a number of management and leadership skills that potential project managers must quickly come to master if they hope to fulfill upper management's
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The likelihood an employee will be elevated to a position of authority within a project team increases as the employee gains experience and tenure. Yet experience alone is seldom sufficient to guarantee a smooth transition. Success is dependent upon a number of management and leadership skills that potential project managers must quickly come to master if they hope to fulfill upper management's
more...
Solving Problems Logically Solve Problems Together
This course helps learners to recognize and identify the groups and individual roles in the problem solving process. Professionals who want to resolve workplace challenges more effectively.
more...
This course helps learners to recognize and identify the groups and individual roles in the problem solving process. Professionals who want to resolve workplace challenges more effectively.
more...
Solving Problems Logically The Problem Solving Process
This course outlines the fundamental steps for effective problem solving and identifies attitudinal characteristics that facilitate success. Professionals who want to resolve workplace challenges more effectively.
more...
This course outlines the fundamental steps for effective problem solving and identifies attitudinal characteristics that facilitate success. Professionals who want to resolve workplace challenges more effectively.
more...
Defining the Issue Determine the Real Problem
This course describes how to create a focused problem statement using the Occam s Razor method. Professionals who want to resolve workplace challenges more effectively.
more...
This course describes how to create a focused problem statement using the Occam s Razor method. Professionals who want to resolve workplace challenges more effectively.
more...
Investigating the Problem Use Investigative Tools
This course introduces process-oriented methods that assist in the analysis of various elements associated with a stated problem. Professionals who want to resolve workplace challenges more effectively.
more...
This course introduces process-oriented methods that assist in the analysis of various elements associated with a stated problem. Professionals who want to resolve workplace challenges more effectively.
more...
Investigating the Problem Gather Evidence
This course describes several data gathering techniques that can be used to improve problem analysis procedures and the resulting decisions. Professionals who want to resolve workplace challenges more effectively.
more...
This course describes several data gathering techniques that can be used to improve problem analysis procedures and the resulting decisions. Professionals who want to resolve workplace challenges more effectively.
more...
Investigating the Problem Interpret Data
This course explains how to use visual tools to interpret data. Professionals who want to resolve workplace challenges more effectively.
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This course explains how to use visual tools to interpret data. Professionals who want to resolve workplace challenges more effectively.
more...
Selecting the Solution Solve Problems Methodically
This course introduces Force Field Analysis and Solutions Fishbone Diagram problem solving techniques. Professionals who want to resolve workplace challenges more effectively.
more...
This course introduces Force Field Analysis and Solutions Fishbone Diagram problem solving techniques. Professionals who want to resolve workplace challenges more effectively.
more...
Selecting the Solution Group-Based Solutions
This course introduces Modified-Delphi, swapping, and visualization problem solving techniques. Professionals who want to resolve workplace challenges more effectively.
more...
This course introduces Modified-Delphi, swapping, and visualization problem solving techniques. Professionals who want to resolve workplace challenges more effectively.
more...
Selecting the Solution Cost-Benefit Solutions
This course helps learners to recognize and apply cost-benefit analysis procedures. Professionals who want to resolve workplace challenges more effectively.
more...
This course helps learners to recognize and apply cost-benefit analysis procedures. Professionals who want to resolve workplace challenges more effectively.
more...
Accepting the Decision Sell Your Solution
This course provides a series of helpful tips to persuade decision-makers to approve the proposed solution. Professionals who want to resolve workplace challenges more effectively.
more...
This course provides a series of helpful tips to persuade decision-makers to approve the proposed solution. Professionals who want to resolve workplace challenges more effectively.
more...
Accepting the Decision Implement Decisions
This course helps learners to identify progress points and areas for future improvement at the conclusion of the problem resolution process. Professionals who want to resolve workplace challenges more effectively.
more...
This course helps learners to identify progress points and areas for future improvement at the conclusion of the problem resolution process. Professionals who want to resolve workplace challenges more effectively.
more...
Making Group Decisions Working Together
This course introduces several strategies to recognize and overcome challenges that can hamper a general group consensus. Professionals who want to resolve workplace challenges more effectively.
more...
This course introduces several strategies to recognize and overcome challenges that can hamper a general group consensus. Professionals who want to resolve workplace challenges more effectively.
more...
Making Group Decisions The Nature of Groups
This course provides insightful perspectives into the unpredictability of group dynamics. Tips to recognize challenging behaviors and suggestions for successfully managing group responses are presented. Professionals who want to resolve workplace challenges more effectively.
more...
This course provides insightful perspectives into the unpredictability of group dynamics. Tips to recognize challenging behaviors and suggestions for successfully managing group responses are presented. Professionals who want to resolve workplace challenges more effectively.
more...
Making Group Decisions Ensure Group Success
This course describes four methods to generate successful problem solving decisions. Professionals who want to resolve workplace challenges more effectively.
more...
This course describes four methods to generate successful problem solving decisions. Professionals who want to resolve workplace challenges more effectively.
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Whole Numbers Fractions and Equations
What are whole numbers and how are they estimated? How are fractions used in mathematical operations? How do you find the unknown variable to solve an equation? The answers to questions like these are covered in this course on the building blocks of business math. Learners will review crucial terms, basic mathematical concepts, and how to apply concepts to the business environment. Anyone who
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What are whole numbers and how are they estimated? How are fractions used in mathematical operations? How do you find the unknown variable to solve an equation? The answers to questions like these are covered in this course on the building blocks of business math. Learners will review crucial terms, basic mathematical concepts, and how to apply concepts to the business environment. Anyone who
more...
The Role of Critical Thinking in Organizations
... essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive ideas. They are intellectually competent to
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... essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate productive ideas. They are intellectually competent to
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Critical Thinking Skills for Managing
Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination. Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical
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Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination. Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical
more...
Effective Business Meetings Simulation
As the lead project coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is
more...
As the lead project coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is
more...
Teamwork and Results Without Authority
When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting
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When it comes to being a member of a team, what role do you think you should play? Legendary Alabama football coach Bear Bryant said, " In order to have a winner, the team must have a feeling of unity; every player must put the team first--ahead of personal glory." Yet, according to general George S. Patton Jr., "If everyone is thinking alike then somebody isn't thinking." When it comes to getting
more...
Getting Results without Authority Simulation
You have been hired within the last year as a design engineer at Autorad, a company that manufactures automotive components. Historically, the company specialized in custom-designed components for limited production runs. In recent years, the company has moved into more mainstream applications and must adapt to a mass-production mind-set. Your team has been working on a new steering wheel design
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You have been hired within the last year as a design engineer at Autorad, a company that manufactures automotive components. Historically, the company specialized in custom-designed components for limited production runs. In recent years, the company has moved into more mainstream applications and must adapt to a mass-production mind-set. Your team has been working on a new steering wheel design
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Effective Mentoring
Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist your
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Perhaps your organization has asked you to help induct a new employee. Maybe a junior colleague has approached you for guidance. Or perhaps you want to "fast track" a rising star into a particular leadership position. Whatever the case, before you sign on as a mentor you'll want to learn all you can about the process, from how mentoring benefits you and your career to how you can best assist your
more...
Leading from the Front Line Simulation
In this simulation, you will be tasked with serving as a networker, dealing with the issues that arise when informal leaders take the initiative and lead from the front line. As the Manager for the Customer Service Team for Cross & Witherson, Unlimited, you have been made aware of a growing problem with product returns. Using your management and persuasive skills, you must convince both your
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In this simulation, you will be tasked with serving as a networker, dealing with the issues that arise when informal leaders take the initiative and lead from the front line. As the Manager for the Customer Service Team for Cross & Witherson, Unlimited, you have been made aware of a growing problem with product returns. Using your management and persuasive skills, you must convince both your
more...
Managing Yourself and Those Around You
Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Advancing Your Administrative Career
...ds for motivating others. You will gain essential problem solving skills and learn strategic guidelines for managing your career. Putting in your eight hours is one thing, but advancing your administrative career is another. You can make the most of your administrative career by searching for new challenges and opportunities to grow. This course will show you how. Administrative support
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...ds for motivating others. You will gain essential problem solving skills and learn strategic guidelines for managing your career. Putting in your eight hours is one thing, but advancing your administrative career is another. You can make the most of your administrative career by searching for new challenges and opportunities to grow. This course will show you how. Administrative support
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Scoping the Six Sigma Project
Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
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Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,
more...
Six Sigma Introduction
There has been an increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organization's Six Sigma program. First, you will learn how poor quality harms your business. You will explore what Six Sigma means and the critical elements
more...
There has been an increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organization's Six Sigma program. First, you will learn how poor quality harms your business. You will explore what Six Sigma means and the critical elements
more...
Six Sigma and the Corporate Enterprise
What exactly is Six Sigma , and why is it important to your company? This course helps you to make that determination through a discussion of basic concepts underlying the Six Sigma philosophy. A broad overview is provided of the initial development of Six Sigma; Six Sigma's uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core
more...
What exactly is Six Sigma , and why is it important to your company? This course helps you to make that determination through a discussion of basic concepts underlying the Six Sigma philosophy. A broad overview is provided of the initial development of Six Sigma; Six Sigma's uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core
more...
History of Organizational Improvement and the Foundations of Six Sigma
To successfully implement Six Sigma , it's useful to understand the history of organizational improvement and the contributions of various leaders in the field of quality. This course examines the concepts of quality, customer satisfaction, and continuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum
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To successfully implement Six Sigma , it's useful to understand the history of organizational improvement and the contributions of various leaders in the field of quality. This course examines the concepts of quality, customer satisfaction, and continuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum
more...
Problem Solving and Process Management Tools
...ocess-related problems.This course explores basic problem-solving and process management tools used for identifying, analyzing, and solving quality and process-related problems. The course is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook, and is designed to assist learners as part of their preparation for the ASQ Certified Manager of
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...ocess-related problems.This course explores basic problem-solving and process management tools used for identifying, analyzing, and solving quality and process-related problems. The course is aligned with the Quality Management Division of the American Society for Quality's Certification Handbook, and is designed to assist learners as part of their preparation for the ASQ Certified Manager of
more...
Design Team - Business Process Modelling
Design Team - Business Process Modelling enables communication between staff working upon the analysis and design of processes and information boundaries in an organisation and the boundaries and scope of a system. The Modelling activity produces diagrams which form the basis of both new information systems and business process engineering. This course teaches the whole process of applying each
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Design Team - Business Process Modelling enables communication between staff working upon the analysis and design of processes and information boundaries in an organisation and the boundaries and scope of a system. The Modelling activity produces diagrams which form the basis of both new information systems and business process engineering. This course teaches the whole process of applying each
more...
Communication Skills: Persuading with Numbers
MAXIM TRAINING This course will help you handle the numerical information required for problem solving and decision making in the workplace. It will help you understand basic statistical methods, interpret simple data and focuses on how to interpret and use Graphs and Charts in both presentations and reports. There are some calculations so, to make the most of the course, it is recommended that
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MAXIM TRAINING This course will help you handle the numerical information required for problem solving and decision making in the workplace. It will help you understand basic statistical methods, interpret simple data and focuses on how to interpret and use Graphs and Charts in both presentations and reports. There are some calculations so, to make the most of the course, it is recommended that
more...
Leadership and Team Development: Performance Troubleshooting
...mance Troubleshooting is all about identifying causes and solving performance problems at work. But to solve a problem, first you must be able to describe it. This course gives a systematic and highly effective approach to describing performance and analysing problems at work. It's called the Human Performance System, or HPS. The overall aim of the course is to ensure you can use the HPS to: -
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...mance Troubleshooting is all about identifying causes and solving performance problems at work. But to solve a problem, first you must be able to describe it. This course gives a systematic and highly effective approach to describing performance and analysing problems at work. It's called the Human Performance System, or HPS. The overall aim of the course is to ensure you can use the HPS to: -
more...
Finance for the Non Financial : What is a Budget?
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. It shows you what relevance budgets have to you and how they affect all
more...
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. It shows you what relevance budgets have to you and how they affect all
more...
Finance for the Non Financial : Preparing a Budget
From the corporate world to the corner store, from running a diner to controlling a production line -- you just can't avoid the need to understand money. Budgets are an excellent management tool: for solving problems, taking smart decisions and improving teamwork and communication. This course examines a 3 step process for preparing budgets and applies this process to a practical case study
more...
From the corporate world to the corner store, from running a diner to controlling a production line -- you just can't avoid the need to understand money. Budgets are an excellent management tool: for solving problems, taking smart decisions and improving teamwork and communication. This course examines a 3 step process for preparing budgets and applies this process to a practical case study
more...
Finance for the Non Financial : Budgeting for Different Business Conditions
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. It will show you how different types of cost behave and how their behaviour
more...
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. It will show you how different types of cost behave and how their behaviour
more...
Finance for the Non Financial : Using a Budget to Manage
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. You can explore the power of budgets to help with decision making and
more...
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. You can explore the power of budgets to help with decision making and
more...
Interpreting Budget Variancies
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. You can examine how to systematically analyse budget variances and go about
more...
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. You can examine how to systematically analyse budget variances and go about
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Problem Solving
Learn how to solve problems effectively No matter what job you do, or how senior a position you hold, one thing is certain - you will regularly be confronted with problems that have to be solved. This course will enable you to use a combination of analytical and creative skills to solve problems using a simple step by step process that can be used in any problem situation. By using a systematic
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Learn how to solve problems effectively No matter what job you do, or how senior a position you hold, one thing is certain - you will regularly be confronted with problems that have to be solved. This course will enable you to use a combination of analytical and creative skills to solve problems using a simple step by step process that can be used in any problem situation. By using a systematic
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Conflict Management Series: Joint Problem Solving
Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team.
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Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team.
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Cisco Internetwork Troubleshooting - Part 1
This is the first course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
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This is the first course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
Cisco Internetwork Troubleshooting - Part 2
This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
Cisco Internetwork Troubleshooting - Part 3
This is the third course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
This is the third course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
Cisco Internetwork Troubleshooting - Part 4
This is the fourth course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
This is the fourth course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
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Operations Management Operations Management Tools
Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.
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Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.
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Object-Oriented Analysis
This course teaches IS managers and programmers the concepts and principles of object-oriented analysis. Using the Booch method of object-oriented analysis, the focus is on concepts such as objects, classes and their relationships. Topics also include the evolution and advantages of object- oriented analysis, and solving a problem through an object-oriented approach. Analysts wishing to make the
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This course teaches IS managers and programmers the concepts and principles of object-oriented analysis. Using the Booch method of object-oriented analysis, the focus is on concepts such as objects, classes and their relationships. Topics also include the evolution and advantages of object- oriented analysis, and solving a problem through an object-oriented approach. Analysts wishing to make the
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Programming Logic and Techniques
This course is meant for end users. It aims to teach users the basic concepts of computing and programming language, and the usage of programming methods and elements. People who want to have a fairly good knowledge of the concepts of programming logic and techniques.
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This course is meant for end users. It aims to teach users the basic concepts of computing and programming language, and the usage of programming methods and elements. People who want to have a fairly good knowledge of the concepts of programming logic and techniques.
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System Analysis and Design
The System Analysis and Design WBT provides an overview of various systems concepts, such as characteristics and elements, in an organization. It also describes the various phases involved in developing a new system and the role of the system analyst. Its discusses various steps and tools used for gathering information that will be required for preliminary investigation. The course identifies the
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The System Analysis and Design WBT provides an overview of various systems concepts, such as characteristics and elements, in an organization. It also describes the various phases involved in developing a new system and the role of the system analyst. Its discusses various steps and tools used for gathering information that will be required for preliminary investigation. The course identifies the
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Excellence in Service - Solving Customer Problems
In Excellence in Service: Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints.
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In Excellence in Service: Solving Customer Problems you will learn how to quickly identify the style of the customer so you can speak their language. You will learn customer-friendly language that keeps the customer from becoming upset. You will also learn how to effectively solve customers? problems and benefit from their complaints.
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Cisco Internetwork Troubleshooting - Part 1
This is the first course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
This is the first course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
Cisco Internetwork Troubleshooting - Part 2
This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
Cisco Internetwork Troubleshooting - Part 3
This is the third course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
This is the third course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
Cisco Internetwork Troubleshooting - Part 4
This is the fourth course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
This is the fourth course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will
more...
Creativity and Innovation: Increasing Personal Creativity
Creativity and Innovation: Increasing Personal Creativity offers the student information required to mentally and physically prepare for creativity; incorporate innocence intuition and adventure into creative thinking; and use creativity to generate ideas and solve problems. The program describes exercises that can be used to prepare the mind and body for creative thinking and explains the most
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Creativity and Innovation: Increasing Personal Creativity offers the student information required to mentally and physically prepare for creativity; incorporate innocence intuition and adventure into creative thinking; and use creativity to generate ideas and solve problems. The program describes exercises that can be used to prepare the mind and body for creative thinking and explains the most
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Creativity and Innovation: Promoting Team Creativity
Creativity and Innovation: Promoting Team Creativity offers the student information required to organize creative teams conduct effective team sessions and avoid roadblocks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process.
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Creativity and Innovation: Promoting Team Creativity offers the student information required to organize creative teams conduct effective team sessions and avoid roadblocks to team creativity. The program covers activities that can be used to increase creativity in a team and describes the creative problem-solving process.
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Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations
Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program as well as suggestions for translating written documents.
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Cross-Cultural Business Communication: Addressing Cross-Cultural Business Situations offers students information about organizing and attending cross-cultural meetings as well as processes for negotiating and solving problems in a cross-cultural meeting. Guidelines for team building across cultures are also covered in this program as well as suggestions for translating written documents.
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Decision Making & Problem Solving: Decision Making Fundamentals
Decision Making & Problem Solving: Decision Making Fundamentals teaches you a variety of decision making techniques. You will develop the skills that are necessary to make important decisions with various people and ensure the results of your decisions.
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Decision Making & Problem Solving: Decision Making Fundamentals teaches you a variety of decision making techniques. You will develop the skills that are necessary to make important decisions with various people and ensure the results of your decisions.
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Decision Making & Problem Solving: Problem Solving Fundamentals
In Decision Making & Problem Solving: Problem Solving Fundamentals you will learn to use a systematic approach to solve problems. In this program you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome.
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In Decision Making & Problem Solving: Problem Solving Fundamentals you will learn to use a systematic approach to solve problems. In this program you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome.
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Business Problem Solving: Problem Solving Fundamentals
...Solving: Problem Solving Fundamentals you will learn about the need for problem solving the ineffective responses to problems and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally the program provides you with definitions and strategies for overcoming barriers to solving problems. By applying the
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...Solving: Problem Solving Fundamentals you will learn about the need for problem solving the ineffective responses to problems and the elements of an effective solution. The program also provides a description of the skills that effective problem solvers possess. Additionally the program provides you with definitions and strategies for overcoming barriers to solving problems. By applying the
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Business Problem Solving: The Problem-Solving Process
...Solving: The Problem-Solving Process you will learn the three phases of the problem-solving process and how to complete each phase. The program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program you will be able to identify a problem's root causes develop and implement an effective solution and
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...Solving: The Problem-Solving Process you will learn the three phases of the problem-solving process and how to complete each phase. The program also gives you several processes for generating solution options and a method for prioritizing problems. By applying the information in this program you will be able to identify a problem's root causes develop and implement an effective solution and
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Business Problem Solving: Critical Thinking and Information Analysis
...Solving: Critical Thinking and Information Analysis you will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in this program you
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...Solving: Critical Thinking and Information Analysis you will learn multiple analysis techniques as well as the different methods to reach conclusions. The program gives you a process for thinking logically and creatively. Additionally the program provides you with processes and guidelines for both quantitative and qualitative analysis techniques. By applying the information in this program you
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Business Problem Solving: Problem Solving Teams
...Solving: Problem Solving Teams '' you will learn about the responsibilities of a problem-solving team leader and how to manage a problem-solving team meeting. Additionally the program provides you with processes and guidelines for motivating and communicating with team members. By learning the material in this unit you will know your responsibilities as a team leader be able to conduct
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...Solving: Problem Solving Teams '' you will learn about the responsibilities of a problem-solving team leader and how to manage a problem-solving team meeting. Additionally the program provides you with processes and guidelines for motivating and communicating with team members. By learning the material in this unit you will know your responsibilities as a team leader be able to conduct
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Managerial Leadership: Leading Through Change
Managerial Leadership: Leading Through Change discusses the three phases of planned change and the importance of planning changes before implementing them. This program highlights the types of information employees need in order to understand the need for and accept organizational changes as well as guidelines for motivating employees through a change process and a process for solving problems
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Managerial Leadership: Leading Through Change discusses the three phases of planned change and the importance of planning changes before implementing them. This program highlights the types of information employees need in order to understand the need for and accept organizational changes as well as guidelines for motivating employees through a change process and a process for solving problems
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Business Ethics: Ethical Decision Making
In Business Ethics: Ethical Decision Making you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise.
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In Business Ethics: Ethical Decision Making you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise.
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From Seletel Informatique
Basics of Business Math
This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use
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This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use
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From Software Training Academy, Inc
Securing Java Web Services
... students will spend roughly half of their classroom time solving specific security problems. Some early labs on XML signature and encryption work to local files; but the bulk of the work is with running JAX-RPC web services: adding WS-Security headers, signing and encrypting message content, and passing SAML assertions among various parties to a messaging scenario.
Although for practical
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... students will spend roughly half of their classroom time solving specific security problems. Some early labs on XML signature and encryption work to local files; but the bulk of the work is with running JAX-RPC web services: adding WS-Security headers, signing and encrypting message content, and passing SAML assertions among various parties to a messaging scenario.
Although for practical
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Java Development for Secure Systems Rev 6 0
...tudents will spend more than half of their classroom time solving specific security problems. Most labs are organized as scenarios in which a security breach of existing software is possible - students begin by hacking the system in some way. Then the work of the lab is to tighten up the software to eliminate the threat: set a secure policy, sign a file, clean up overexposed parts of an API,
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...tudents will spend more than half of their classroom time solving specific security problems. Most labs are organized as scenarios in which a security breach of existing software is possible - students begin by hacking the system in some way. Then the work of the lab is to tighten up the software to eliminate the threat: set a secure policy, sign a file, clean up overexposed parts of an API,
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Java Development for Secure Systems Rev 5 0
...tudents will spend more than half of their classroom time solving specific security problems. Most labs are organized as scenarios in which a security breach of existing software is possible - students begin by hacking the system in some way. Then the work of the lab is to tighten up the software to eliminate the threat: set a secure policy, sign a file, clean up overexposed parts of an API,
more...
...tudents will spend more than half of their classroom time solving specific security problems. Most labs are organized as scenarios in which a security breach of existing software is possible - students begin by hacking the system in some way. Then the work of the lab is to tighten up the software to eliminate the threat: set a secure policy, sign a file, clean up overexposed parts of an API,
more...
Introduction to Java Programming Rev 6 0
Java is a popular and powerful language. Although comparatively simple in its language structure, there are a number of subtleties that can trip up less experienced programmers. It is based on C, and the terse nature of C may be unfamiliar to students with some previous experience programming in languages such as COBOL or Visual Basic who do not have experience with C or C . And, of course, Java
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Java is a popular and powerful language. Although comparatively simple in its language structure, there are a number of subtleties that can trip up less experienced programmers. It is based on C, and the terse nature of C may be unfamiliar to students with some previous experience programming in languages such as COBOL or Visual Basic who do not have experience with C or C . And, of course, Java
more...
Introduction to Java Programming Rev 6 0
Java is a popular and powerful language. Although comparatively simple in its language structure, there are a number of subtleties that can trip up less experienced programmers. It is based on C, and the terse nature of C may be unfamiliar to students with some previous experience programming in languages such as COBOL or Visual Basic who do not have experience with C or C . And, of course, Java
more...
Java is a popular and powerful language. Although comparatively simple in its language structure, there are a number of subtleties that can trip up less experienced programmers. It is based on C, and the terse nature of C may be unfamiliar to students with some previous experience programming in languages such as COBOL or Visual Basic who do not have experience with C or C . And, of course, Java
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From Training Link Education S.E.A
CERTIFICATE FOR TEACHING ASSISTANT
Aim: The aims of the course are to provide comprehensive knowledge and skills appropriate the conduct of a classroom support role, and to participation in a wide range of classroom support activities.
Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice teaching / classroom assistant roles and gain an accredited award relevant to
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Aim: The aims of the course are to provide comprehensive knowledge and skills appropriate the conduct of a classroom support role, and to participation in a wide range of classroom support activities.
Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice teaching / classroom assistant roles and gain an accredited award relevant to
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ADVANCED DIPLOMA IN PSYCHOLOGY
Aim: The aims of the course are to enhance studentsa knowledge of psychology theory and to develop a broad understanding of theories applied to practical aspects of social and cognitive psychology, child development and adaptive behaviour. The course also teaches research methods and interpretation of research data.
Target Audience: This programme is designed for people who wish to gain an
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Aim: The aims of the course are to enhance studentsa knowledge of psychology theory and to develop a broad understanding of theories applied to practical aspects of social and cognitive psychology, child development and adaptive behaviour. The course also teaches research methods and interpretation of research data.
Target Audience: This programme is designed for people who wish to gain an
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Certificate in Airline & Airport Customer Care
Aim:
The objectives of the course are to:
Describe the part played by air transport in the travel and tourism industry
Identify the value of providing good customer care and standards expected
Demonstrate an understanding of good communication skills
Describe how to create a positive impression with passengers
Introduce passenger problem solving techniques
Display a
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Aim:
The objectives of the course are to:
Describe the part played by air transport in the travel and tourism industry
Identify the value of providing good customer care and standards expected
Demonstrate an understanding of good communication skills
Describe how to create a positive impression with passengers
Introduce passenger problem solving techniques
Display a
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Certificate in Conflict Management
Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the
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Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the
more...
Certificate in Airline & Airport Conflict Management
Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the concepts of
more...
Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the concepts of
more...
From ProTrain Online
CompTIA Server+
...ver Hardware Specialist focuses on complex activities and solving complex problems to ensure servers are functional and applications are available. This specialist is expected to have an in-depth understanding of the planning, installing, configuring, and maintaining servers, including knowledge of server-level hardware implementations, data storage subsystems, data recovery, and I/O
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...ver Hardware Specialist focuses on complex activities and solving complex problems to ensure servers are functional and applications are available. This specialist is expected to have an in-depth understanding of the planning, installing, configuring, and maintaining servers, including knowledge of server-level hardware implementations, data storage subsystems, data recovery, and I/O
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Six Sigma Black Belt (ASQ) Certificate
...e material provides an in-depth look at the DMAIC problem-solving methodology, as well as deployment and project-development approaches. The course flow follows the DMAIC methodology, with the appropriate tools and concepts taught at each stage of project deployment. Since software is used for data analysis, the course material concentrates on the application and use of the tools, rather than
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...e material provides an in-depth look at the DMAIC problem-solving methodology, as well as deployment and project-development approaches. The course flow follows the DMAIC methodology, with the appropriate tools and concepts taught at each stage of project deployment. Since software is used for data analysis, the course material concentrates on the application and use of the tools, rather than
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From Service Strategies
Support Professional - Online
The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge.
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From Improsys
Six sigma Training Program
...sed on analyzing the root causes of business problems and solving them.
Six Sigma Training
Instructor led Class Room Training
Online Training
Paricipants complete the Black Belt /Green Belt program 100% online.
High quality online tutorials/notes for each topic of Six Sigma
Online Multimedia Audio/ Video Classroom trainings of Six Sigma
Chatting facility for online discussions on Six
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...sed on analyzing the root causes of business problems and solving them.
Six Sigma Training
Instructor led Class Room Training
Online Training
Paricipants complete the Black Belt /Green Belt program 100% online.
High quality online tutorials/notes for each topic of Six Sigma
Online Multimedia Audio/ Video Classroom trainings of Six Sigma
Chatting facility for online discussions on Six
more...
From JED New Media inc.
Breaking Barriers by Brainstorming
Incorporate brainstorming as an effective problem-solving tool to conquer business challenges. Whether you are a small business owner, department head, or team leader, you can benefit from this invaluable asset in today s competitive business environment. Learn how to creatively generate ideas and conduct productive brainstorming sessions.
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Incorporate brainstorming as an effective problem-solving tool to conquer business challenges. Whether you are a small business owner, department head, or team leader, you can benefit from this invaluable asset in today s competitive business environment. Learn how to creatively generate ideas and conduct productive brainstorming sessions.
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Cultivating Creativity
Each of us is born creative, even if we are not artists or sculptors. Creativity is what gives us the power to find alternative solutions to everyday problems, and is therefore invaluable in business. Learn some practical strategies and tips on how to become more innovative based on ideas and practices drawn from experts in the field of creativity.
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Each of us is born creative, even if we are not artists or sculptors. Creativity is what gives us the power to find alternative solutions to everyday problems, and is therefore invaluable in business. Learn some practical strategies and tips on how to become more innovative based on ideas and practices drawn from experts in the field of creativity.
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From Sessions Online School of Design
intro to marketing
Tired of walking the walk, without talking the talk?
Understanding marketing can add a whole new dimension to your design services. Sure, talent is important. But today's business clients are looking for designers who can apply their creative talents in ways that enhance strategic business goals.
This is a three-lesson introductory course for designers who want to understand basic marketing
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Tired of walking the walk, without talking the talk?
Understanding marketing can add a whole new dimension to your design services. Sure, talent is important. But today's business clients are looking for designers who can apply their creative talents in ways that enhance strategic business goals.
This is a three-lesson introductory course for designers who want to understand basic marketing
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From ReInvent Software Solutions
The CAT Lounge
A unique coaching and mentoring program on problem-solving skills, especially aimed at the CAT aspirants, but useful for anybody intending to boost their problem-solving skills. Visit the site http://www.thecatlounge.com for a free preview.
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A unique coaching and mentoring program on problem-solving skills, especially aimed at the CAT aspirants, but useful for anybody intending to boost their problem-solving skills. Visit the site http://www.thecatlounge.com for a free preview.
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From Canadian Centre for Professional Development
Canadian Manager Certificate
Modules Covered: Business Administration, Management & Team Building, Interpersonal Skills, Work Place & Personal Skills, Problem Solving and decision making, Strategic Management.
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Modules Covered: Business Administration, Management & Team Building, Interpersonal Skills, Work Place & Personal Skills, Problem Solving and decision making, Strategic Management.
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From Teach Me IT
Programming Logic and Techniques
..., the student will be able to:
Describe various problem solving techniques
Use algorithms and flowcharts
Describe the concept of programming language
Understand the translation of High-level programs to Machine Language programs
List the steps in the program development method
Implement, test, and maintain a program
Identify various programming elements
Manage data
Identify
more...
..., the student will be able to:
Describe various problem solving techniques
Use algorithms and flowcharts
Describe the concept of programming language
Understand the translation of High-level programs to Machine Language programs
List the steps in the program development method
Implement, test, and maintain a program
Identify various programming elements
Manage data
Identify
more...
Project Management Techniques
The Project Management Techniques WBT is the second course in the Project Management curriculum. This course familiarizes the audience with the management techniques that are essential for the successful completion of any project. The course discusses project management techniques, such as time management, cost management, risk management, and people management.
Describe the activity definition,
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The Project Management Techniques WBT is the second course in the Project Management curriculum. This course familiarizes the audience with the management techniques that are essential for the successful completion of any project. The course discusses project management techniques, such as time management, cost management, risk management, and people management.
Describe the activity definition,
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Operating Systems
The Operating Systems a PC WBT is the third course in the A+ 2003 Certification curriculum and caters to the A+ Core Service Technician Examination 2003. This course describes different features of the Windows operating systems and provides users with an overview of different types of Windows files and utilities. It discusses the steps involved in upgrading Windows operating systems and
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The Operating Systems a PC WBT is the third course in the A+ 2003 Certification curriculum and caters to the A+ Core Service Technician Examination 2003. This course describes different features of the Windows operating systems and provides users with an overview of different types of Windows files and utilities. It discusses the steps involved in upgrading Windows operating systems and
more...
From Ontario"s Virtual Career Resource Centre
Ontario's Virtual Career Resource Centre
Our services are all offered online. They are convenient, anonymous, flexible, professional and customized. We offer career counselling, resume writing, interview skills, career/life planning, and customized programs including leadership, communication skills, problem solving, conflict resolution, community action, customer service, assertiveness, confidence building; and will develop curriculum
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Our services are all offered online. They are convenient, anonymous, flexible, professional and customized. We offer career counselling, resume writing, interview skills, career/life planning, and customized programs including leadership, communication skills, problem solving, conflict resolution, community action, customer service, assertiveness, confidence building; and will develop curriculum
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From MaxIT Corporation
Creative Problem Solving
This self-paced training will provide the learner with skills to understand and apply the concepts of creative problem solving.
The learner will be presented with key concepts of problem solving, the problem solving and decision making process, and creative problem solving technques.
With an additional license, this training includes an authoring tool that allows you to customize the existing
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This self-paced training will provide the learner with skills to understand and apply the concepts of creative problem solving.
The learner will be presented with key concepts of problem solving, the problem solving and decision making process, and creative problem solving technques.
With an additional license, this training includes an authoring tool that allows you to customize the existing
more...
From Skillspride Online Training
Problem Solving and Decision-Making Techniques
To learn a rational process for problem-solving, learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.
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To learn a rational process for problem-solving, learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.
more...
Microsoft Excel 97 Intermediate
This training course aims to give basic users of Excel 97 knowledge of commands and functions which will make them more proficient in spreadsheet design and development. How to apply these tools to solving their own business problems and good spreadsheet practice will also be covered.
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This training course aims to give basic users of Excel 97 knowledge of commands and functions which will make them more proficient in spreadsheet design and development. How to apply these tools to solving their own business problems and good spreadsheet practice will also be covered.
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Microsoft Excel 97 Advanced
This training course aims to give experienced users of Excel 97 knowledge of some of the more advanced commands and functions and how to apply them to solving their own business problems. Workshop based, the course will provide the readers with an opportunity to explore individual interests within the framework of a structured course.
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This training course aims to give experienced users of Excel 97 knowledge of some of the more advanced commands and functions and how to apply them to solving their own business problems. Workshop based, the course will provide the readers with an opportunity to explore individual interests within the framework of a structured course.
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From Sessions Online School of Design
Advanced Graphic Design Course
...ng Design At a fundamental level, design is about problem-solving: finding a solution to a client or employer's problem. Lesson Two examines concepts, principles, and working strategies for thinking through your designs to ensure that your projects start out on the right track. Global design principles and the role of consistency, constancy, and the exposure effect are discussed, as well as how
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...ng Design At a fundamental level, design is about problem-solving: finding a solution to a client or employer's problem. Lesson Two examines concepts, principles, and working strategies for thinking through your designs to ensure that your projects start out on the right track. Global design principles and the role of consistency, constancy, and the exposure effect are discussed, as well as how
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Branding & Identity Course
...st of three critical phases of company design. Methods of solving important problems will be addressed, which is key to successfully handling the actual company identity creation. You will also explore a case study of NSB, a Norwegian railway company that decided to modernize its identity, only to encounter a world of problems in need of solutions. In the exercise, first of a three-part
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...st of three critical phases of company design. Methods of solving important problems will be addressed, which is key to successfully handling the actual company identity creation. You will also explore a case study of NSB, a Norwegian railway company that decided to modernize its identity, only to encounter a world of problems in need of solutions. In the exercise, first of a three-part
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online course |
instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
