Source Books

Improving Business Comm ON THIS PROGRAM YOU WILL LEARN HOW TO: *Use the three elements of understanding to relate to thers in a positive way. *Detect the source of conflicts and how to reslove them. *Apply business ethics to influence the work environment positively. *Detect the cause of stress and how to deal with it effectively. *Use communication skills to improve business relationships. more...

Basic Skills For The Workplace ...source of stress, including effective remedies that are easy to apply. *"Read" people and get along with them. *Use communication skills effectively to improve work relationahips with superiors and colleagues. *Improve conditions related to production and personnel achievement. *Organize the workplace toward production and eliminate backlogs. *Preclude or deal with last-minute more...