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From 123-CBT Computer Based Training
Communicating Across Cultures

Communicating Across Cultures
Communicating effectively across cultures can be very difficult. Not only must you pay attention to the cultural distinctions of your audience and adjust your style to them, but you also need to adjust your style to different forms of communication. This course offers guidelines and best practices for speaking and writing across cultures. The course also
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Communicating in Sales Teams

... your employees to use supportive listening and assertive speaking techniques to enhance their performance. You'll also build your awareness of communication barriers and how to use nonjudgmental language when communicating with your team members.The course will provide information on how to make your sales team meetings more effective by showing you how to create focused agendas and
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Communicating with Professionalism Etiquette

Communicating with Professionalism & Etiquette
Organizations rely on proper communications to build strong relationships among employees and develop their customer base. Those who excel in professional environments understand the difference proper communication etiquette makes in demonstrating professionalism and competence. Following the accepted norms and behaviors of communicating in the
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Using Business Etiquette to Build Professional Relationships

... interacting with colleagues, connecting with clients, or speaking to superiors, understanding the unspoken rules of business etiquette will help establish rapport and build trust. When you show that you recognize the nuances of business etiquette, you demonstrate competence and establish creditability, both of which are essential for your reputation. This course demonstrates how to put
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Public Speaking Strategies Preparing Effective Speeches

...Speaking Strategies: Preparing Effective Speeches
The phrase natural born speaker is misleading. While some people are more outgoing and conversational, a well-delivered speech is far from being spontaneous or natural. In fact, effective public speaking requires significant planning and preparation. Like cooking, driving, or playing a sport, it's a learnable skill. This course teaches you
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Public Speaking Strategies Confident Public Speaking

...Speaking Strategies: Confident Public Speaking
Effective speech delivery is crucial to public speaking, as it allows you to showcase your work and communicate with confidence. No matter how much time you've spent perfecting your message, no one will hear it if you are unable to engage your audience, handle on-the-spot challenges, and avoid being disrupted by nerves. This course looks at
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Sales Communication Techniques Simulation

Sales Communication Techniques: Simulation
You have recently begun working as a sales representative for Clinical Protocols Software (CPS), Inc. CPS makes utilization review software. Your job is to sell a software product called Procedure Protocols Plus. CPS designed this product for managed care companies to use to evaluate proposed surgeries and make hospital length-of-stay
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Advanced HTML5

Advanced HTML5
This course provides instruction on many of the new API's that have been introduced with HTML5 relating to web support, communication, and 3D graphics. The course also covers features that are strictly speaking not part of the HTML5 specification, but are often associated with HTML5 because they were introduced at much the same time.
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From Online Training Directory
Presentation Skills



...on -- One of the biggest fears for managers and others is speaking in public. You will receive worksheets and checklists to help you plan and present your remarks for the most impact, and you will learn how to deal with the anxiety that so often accompanies such assignments. The course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their
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Presentation Skills
How to Build And Maintain Rapport With Your Clients



...eople who are like us --- in ideas, actions, values, even speaking patterns. When in Rome, do as the Romans do. More experienced and successful communicators realize the impact of maintaining rapport and coming back to regain it, if it`s lost. Over the years many rapport skills and techniques have been used successfully: find something in a customer?s office that you could comment about to
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Better Public Speaking- A Low Stress Approach


...ority of people would rather face the issue of death than speaking in public! Other surveys in business management note that 80% of all business communication is verbal. We are then, judged to a great extent on how we say what we say. We hold the power to interest, to inspire, to lead if we present ourselves effectively. Much of that opportunity comes through spoken communication. With diligent
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Building with the Basics: Grammar and Punctuation
Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters.
Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities
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Delegation - Leveraging Through Others
...led training is presented by Casey McNeal. Casey has been speaking professionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students love his light-hearted format and come away from this course excited and well-prepared to apply their new skills immediately. Frequently Asked Questions
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Listening Skills for the Workplace
...st people have far more training in reading, writing, and speaking than they do in listening- even though all of us spend far more time listening. A study by Wolvin & Coakley in 1991 found that most experts agree that people spend about 9% of waking hours writing, 15% reading, 30% speaking, and 45% listening. For executives, studies show that time spent listening is even higher-55% or more on
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Speak Smart: - Oral Grammar
Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes.
Welcome to Speak Smart: - Oral Grammar Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes. This program
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Strategic Thinking
...led training is presented by Casey McNeal. Casey has been speaking professionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students love his light-hearted format and come away from this course excited and well-prepared to apply their new skills immediately. Frequently Asked Questions
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Essential Spanish
...to acquire sufficient Spanish to make a trip to a Spanish-speaking country with confidence.
You will acquire speaking, listening, reading and writing skills which will be more than enough to get you through most situations you will encounter on your first holiday or business trip.
You will be tested on Listening, Reading and Writing. Spoken words will not form part of your assessment. Our
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Medical Workforce Spanish
...tudents are also introduced to the culture of the Spanish-speaking world, which prepares the non-Spanish-speaking healthcare professional to provide medical care and attention to Spanish speaking patients in medical office settings. No prior knowledge of Spanish is required. Upon successful completion of this course students will be awarded an official Auburn University Certificate of
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Mastering Presentation Skills for the Workplace
...speaking is a frightening task to many people, but it's also a crucial tool in career success. This course explains how proper preparation can help you deliver a more effective presentation, how to best structure message content to accomplish a presentation goal,provides tips and tools for improving your delivery skills for presentations, and shows you how to design a dynamic PowerPoint
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From 123-CBT Computer Based Training
The Mechanics of Communicating Effectively
... to, and gives some valuable remedies to use to make your speaking voice the best it can be.
Similarly, good listening involves more than just hearing what is being said. To be an accomplished listener you must be prepared to become actively involved in the process, demonstrating your willingness to truly understand what the other person is saying. In this course you will be given strategies
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The Mechanics of Communicating Effectively
Workplace Communication Skills
...e prime strategies that will enable you to do this.
By speaking assertively, you can make your intentions clear, and in this course you will have the opportunity to practice several assertive communication techniques. Similarly, the course will demonstrate how to give constructive criticism on the behavior of others, and how to receive criticism on your own behavior positively.
Finally,
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Sales Skills The Fundamentals

...bility. Follow four rules for speaking with clients. Audience Individuals who want to learn how to establish themselves in the field of sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:
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Sales Skills Prospecting Addressing Needs

...ns. Apply four guidelines for speaking with clients. Audience Individuals who want to learn how to build a sales network and establish a good relationship with clients in order to meet their needs. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning
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Sales Skills Overcoming Obstacles

... Complete a key-issues matrix when speaking to clients. Ask specific questions to help them understand clients' decision-making practices. Complete nine steps when creating a sales presentation. Create presentations that are persuasive, stimulating, focused, and flexible.
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Sales Skills Gaining Customer Commitment

.... Manage a client's anxiety by speaking plainly, asking for feedback, and sharing success stories. Complete the five stages of negotiation. Audience Individuals who want to learn how to build relationships with customers and gain their commitment during a sales interaction. Deployment Options e-Learning Accreditation NASBA
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Sales Skills Effectively Closing a Sale

..., you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close during a sales call, some common
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Effective Presentations The Presentation Process

... you will learn what steps to take to reduce your fear of speaking, remain calm, and appear relaxed. In addition, you will learn how to use your voice and nonverbal communication to improve the delivery of your presentation. Finally, you will learn how to assess the audience members and answer their questions. Learn To Apply four steps to help reduce your fear
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From HAZMAT Plans & Programs, Inc
OSHA Excavation Safety Training - en Espanol

...anish Excavation Safety training course gives the Spanish-speaking construction worker a basic understanding of how to work safely in and around excavations, protective systems, and important points to consider when working in an excavation.
LEARNING OBJECTIVES:
Identify factors that pose a hazard to employees working in excavations
Learn how to protect employees from cave-ins
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OSHA Excavation Safety Training - en Espanol
Cranes and Rigging - en Espanol

... Rigging Safety course in Spanish is intended for Spanish-speaking construction workers who want to learn more about cranes, derricks, hoists, elevators, and/ or conveyors. Topics include cranes & derricks, helicopters, base-mounted drum hoists, overhead hoists, conveyors, and aerial lifts, This course covers the topics included in the OSHA Construction Standards, 29 CFR 1926. 550 Subpart N.
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Stairways and Ladders - en Espanol

...and Ladders safety course is designed to give the Spanish-speaking student an understanding of OSHA standards found in 29 CFR 1926. 1050 and their role in the prevention and elimination of work-related injuries and fatalities due to stairways and ladders in the workplace.
LEARNING OBJECTIVES:
- Understand OSHA standards related to stairways and ladders
- Find out methods of protection
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OSHA Concrete and Masonry Safety - en Espanol

The online, self-paced OSHA Concrete and Masonry safety course is designed for the Hispanic construction workers who want to learn about precautions and dangers that come from concrete and masonry projects. Topics include general requirements, cast-in-place concrete, and masonry construction. This course covers the topics included in the OSHA Construction Standards, 29 CFR 1926. 700, Subpart Q.
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Spanish - Fire Protection

...n safety training course, in Spanish, teaches the Spanish-speaking student to identify different types of fires, fire extinguishers, fire prevention techniques and safety measures. The course also discusses OSHA requirements for evacuation plans, storage of flammable and combustible materials and other fire hazards.
This course is intended for the construction site worker. For more
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From Corexcel
Effective Presentations


Effective Presentations is a self paced, online, fully accredited course that teaches the ability to communicate effectively. You will learn how to organize, develop, and deliver effective presentations. PowerPoint has become a major tool in presenting information and this course offers tips and strategies on the most effective and persuasive use of PowerPoint Presentations.
Target Audience:
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From Turpin Communication
eLearning - Comprehensive Presentation Skills Course

Anything less than A+ presentation skills can harm a promising career. With stakes this high, don't risk it. Take your presentation skills to the next level. This online self-paced course will help you (a) quickly prepare and confidently deliver your presentations and (b) manage the questions and discussions they typically involve. During the course we will guide you through the process of
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eLearning - Comprehensive Presentation Skills Course with Private Coaching (multi-user license)


Provide your team with the Presentation Skills Training they need to meet your expectations. This online self-paced course will help your team prepare and deliver presentations effectively and manage the questions and discussions they typically involve. During the online portion of the course the interactive video will guide them through the process of creating a real-life presentation. When the
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eLearning - Preparing a Presentation

When presentations aren't carefully prepared, the audience knows it and that is risky business. Take control of your message and your slides. During this self-paced online presentation skills course, we'll take you step-by-step through the preparation of your next presentation. You will learn how to (1) organize your presentation so that it's focused on the unique needs of each audience, (2)
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eLearning - Managing Nervousness Engaging Listeners

Nervousness is no fun. For some it can be debilitating.
We have all been there. Your heart is racing. Your thoughts are jumbled. You are not making sense. You don't see faces. You feel like you could pass out. And your listeners feel just as uncomfortable.
Your nerves are standing in the way of your success.
This online course will provide you with (a) the insights you need to
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From Serebra Learning Corporation
Progressing through the Complex Sale Simulation
You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply
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Communicating Effectively Build Customer Rapport 1
This course will help learners adapt their communication styles to build a successful rapport with others. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies
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Interacting with the Customer
Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome
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Leadership Without Authority
.... Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate culture, where middle management and the concept of seniority are being replaced by
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Using Effective Business Communication
Someone walks into your office and tells you that the ten important packages you couriered have safely arrived in Albany, New York. Unfortunately, they were supposed to go to Albany, Georgia. This is an announcement no one wants to hear. This course is designed to help you use effective business communication as an effective administrative support professional. Learn about etiquette in the
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Preparing Presentations


...and even experienced speakers often dread the prospect of speaking in public. For most of us, giving presentations does not come naturally. The key to successful presentations lies with effective PREPARATION. Being well prepared maximises your confidence and ensures you're in control. This course goes through the basics of preparing presentations, stage by stage. By following our guidelines you
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Sales Skills: Effectively Closing a Sale
In Sales Skills: Effectively Closing a Sale you will learn how to focus on clients' key issues when speaking to them why product demonstrations are beneficial and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals how to respond to resistance and what to do if a sales meeting becomes uncomfortable. In addition you will learn when to close
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Effective Presentations: The Presentation Process
In Effective Presentations: The Presentation Process you will learn what steps to take to reduce your fear of speaking remain calm and appear relaxed. In addition you will learn how to use your voice and nonverbal communication to improve the delivery of your presentation. Finally you will learn how to assess the audience members and answer their questions.
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From Seletel Informatique
Effective Presentations
Public speaking is a frightening task to many people, but it's also a crucial tool in career success. This series offers tips to help you prepare and deliver more powerful presentations.
Audience:
This series is for anyone who would like to learn how to give effective presentations or how to improve his or her presentation skills.
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From JED New Media inc.
French Expressions in the English Language







Synopsis
Can you improve your English communications by learning French? Certainly! Discover the proper usage, pronunciation, and meaning of French words and phrases commonly used in everyday English. Using French expressions appropriately in your English writing and speaking will help ensure clear and correct communications. (Audio player is required.)
60-minute online tutorial
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Writing Well The Grammar Game





Hone your grammar skills using enjoyable exercises that incorporate simple analogies, common sense approaches, and interactive games to illustrate basic concepts and rules. Decipher sentence structure and identify the roles various parts of speech play. Increase your confidence in both spoken and written English.
This is a 40-minute online tutorial useful to individuals as well as within a
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Writing Well Grammatical Relationships





Improve your written communications by learning to identify proper grammatical solutions through entertaining and interactive exercises. Using interpersonal family relationships as an analogy, this tutorial examines common problems in practical grammar and provides memorable ways to solve them. A basic knowledge of rudimentary grammar is required to benefit best from this course.
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Sparkling Speeches





Learn how to structure a speech for maximum impact. Gain tips on how to employ source material effectively, and differentiate writing for the ear from writing for the eye. Tricks from successful speechwriters are revealed to provide you with a veritable arsenal of speechwriting tools.
This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.
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Equipping for a Presentation





Discover several techniques to overcome the fear of public speaking. Regardless of the purpose of a presentation, there are a number of tools that enable you to make it powerful. Learn how to present your ideas clearly, in a convincing and compelling speech.
this is a 40-minute online tutorial useful for individuals as well as in a group learning setting.
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EnterTrain





Explore a selection of entertainment tools and strategies to captivate an audience, invite their continued interest and inspire group participation. These winning strategies, tactics and techniques will quickly illustrate why some trainers are called on for encore performances.
this is a 40-minute online tutorial useful for individuals or within a group training session.
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Communicating Effectively Mr. Speaker





Striving to improve your communication abilities? Acquire essential knowledge about the communication process and factors comprising clear communication. Implement the tips and hints offered here on what you can do to ensure effective oral communication.
This is a 40-minute online tutorial. It is a tool and ressource than can be used by individuals or within a group setting for learning and
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Communicating Effectively Hear Ye, Hear Ye





Learn to communicate effectively by honing in your listening skills. First, familiarize yourself with the components of the listening process. Then, explore various techniques and tips that you, as a listener, can use to become an excellent communicator and a more successful businessperson.
This is a 40-minute online tutorial. This tutorial can be used by individuals as well as group learning
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The Dinkum Oil on Aussie Expressions
Do you need to know the meaning of expressions like "get the dinkum oil" in order to improve your written communication with your Australian associates? Learn the meaning and origin of a multitude of Australian idioms through entertaining and interactive exercises. Giving many examples, this tutorial teaches you what various common Australian expressions mean, when it is appropriate to use them,
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From Management Development Specialists, LLC
Communication Skills
The Communication skills training course includes oral, written and presentation skills and is available in Audio and Flash (2 Hrs. 11 Mins.) with Participant Materials. The PDF Manual version includes ready to import PowerPoint and Participant Materials. Participant materials include worksheets, Learning Review Exercises with answer keys and guidance for developing an Action Plan.
This course
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From TheAcademy. com
High-Impact Speaking Skills
This course offers everything the business communicator needs to improve his or her public speaking and oral presentation skills. The course contains information on visual aids, verbal signposts, and planning and organizing material. Your self-confidence will increase as you master your material and learn effective, successful public speaking methods. You will learn about the entire oral
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From Bob Oros, CSP
How to become a highly paid speaker and consultant
Here's what you will learn...
How a non-celebrity speaker can work less, never make a cold call, never answer the phone, never pay anyone to market them and have a consistent six figure income - guaranteed!
How to write a training manual in less than 72 hours, turn it into a dozen products, have it double as a coaching program, two audio programs, magazine articles, and set it up on auto
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From Coaching Ourselves
Opening Up The Moral Senses
...ce moral concerns.
These shortcomings in moral seeing, speaking, and hearing can be costly to our organizations, our fellow workers, and our own sense of integrity. In this session we look at examples of these failings and explore how moral concerns can become more open and active within our organizations.
The objectives of this session are to:
* Learn what is meant by "morals"
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From Grammar Counts
Grammar counts
Train your entire staff for less than the cost of sending one employee to an off-site seminar.
Weekly e-mails feature short lessons on grammar, style, and usage. They take only a few minutes of your employees' time and can be put to use immediately.
Traditional seminars provide a lot of information in a short period of time, however, most of the information is lost in a matter of days. The
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From eCPD.
Effective Communication In The Workplace

This course is intended to give an overview of communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. The two most important pieces of effective communication are listening and explaining yourself. You will learn a great deal more about both of these skills, and
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From VideoCoaching. tv
Presentation Skills
Whether communicating one-to-one, or to a large audience, the ability to present your ideas persuasively and effectively is vital. These videos shows you, in logical sequence, how to prepare, practice and deliver a stunning presentation that will achieve your objective and leave behind a positive impression of you with the audience.
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From PDHengineer. com-Decatur Professional Development, LLC
Wireless Sensor Network Implementation in the Industrial Plant Setting
... wireless applications is all around us. But, practically speaking, how do we, as engineering professionals, "break the ice" with our operating units on installing wireless devices in the plant? Once we have determined that wireless is a viable option for an application, how can we help our organizations take the first step into the "world of wireless" with the minimum risk?
This course will
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Overview of Refrigeration Systems
...an a warmer object used for comparison. Thermodynamically speaking, there? s no such thing as ? cold? . Rather, one object has less heat than another object. Heat cannot be destroyed or lost, but it can be transferred from one body to another or to another form of energy. Even though it is easier to think of refrigeration as the process of making things cold, it actually is the process of
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From Horizons Conseil
Spanish course online
From beginner to advanced level
Initial language audit
3, 6, or 12 month course
Self-study course
Online language lab for spanish speaking skills development
Technical vocabulary bank
Online dictionary
Daily flash lesson straight into inbox
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From Ukrainian Language Services
Russian lessons via Skype
...for foreign students learning Russian to keep up on their speaking abilities. Voice-to-voice lessons using brand new internet technologies. We have a live tutor on-line (a native Russian speaker, who corrects the mistakes, answers the questions, etc.)
Voice-to-voice lessons are very helpful for those, who really want to start to speak the language.
If you are tired of the hassle of trying to
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