Online Speaking eLearning Training

Presentation Skills ...on -- One of the biggest fears for managers and others is speaking in public. You will receive worksheets and checklists to help you plan and present your remarks for the most impact, and you will learn how to deal with the anxiety that so often accompanies such assignments. The course includes tools and techniques to help you determine what the audience wants and needs, methods to gauge their  more...

Better Public Speaking- A Low Stress Approach The course leads you to use proven methods in becoming a more effective verbal communicator. It is comparable to 3-credit, 8- week courses costing $700.  more...

Preparing Presentations ...and even experienced speakers often dread the prospect of speaking in public. For most of us, giving presentations does not come naturally. The key to successful presentations lies with effective PREPARATION. Being well prepared maximises your confidence and ensures you're in control. This course goes through the basics of preparing presentations, stage by stage. By following our guidelines you  more...

Progressing through the Complex Sale Simulation You are a regional account representative with DME Corporation, a national direct marketing firm, which has recently opened its Fulfillment Services Division. You are charged with selling this service and have identified a potential prospect. In this simulation, the second of three in this series, you have gained access to the buying influences at MicroGalaxy, an electronic component supply  more...

Communicating Effectively Build Customer Rapport 1 This course will help learners adapt their communication styles to build a successful rapport with others. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...

Interacting with the Customer Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome  more...

Leadership Without Authority .... Then I realized I was somebody." Tomlin could have been speaking on behalf of many employees in the corporate world who, despite having little authority, take it upon themselves to become leaders nonetheless. Becoming a leader, and getting results, without authority is especially important in today's corporate culture, where middle management and the concept of seniority are being replaced by  more...

Using Effective Business Communication Someone walks into your office and tells you that the ten important packages you couriered have safely arrived in Albany, New York. Unfortunately, they were supposed to go to Albany, Georgia. This is an announcement no one wants to hear. This course is designed to help you use effective business communication as an effective administrative support professional. Learn about etiquette in the  more...

Sales Skills: Effectively Closing a Sale In Sales Skills: Effectively Closing a Sale you will learn how to focus on clients' key issues when speaking to them why product demonstrations are beneficial and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals how to respond to resistance and what to do if a sales meeting becomes uncomfortable. In addition you will learn when to close  more...

Effective Presentations: The Presentation Process In Effective Presentations: The Presentation Process you will learn what steps to take to reduce your fear of speaking remain calm and appear relaxed. In addition you will learn how to use your voice and nonverbal communication to improve the delivery of your presentation. Finally you will learn how to assess the audience members and answer their questions.  more...