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Specialists Training Seminars and Classes
From Serebra Learning Corporation
Investors in People
   Employees of an organisation looking to become recognised or already recognised as an Investor in People Personnel and Training specialists/consultants needing to understand how the Standard operates Senior managers of organisations considering seeking Investors in People recognition The course puts Investors in People into context with the background information required to understand what more...The Customer Support Specialist CSS
...t in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers' needs are addressed in an effective, efficient manner. This course will familiarize the individual with the basic role of the CSS and the environment in which he performs his duties, including typical roles of the CSS in a support environment, basic more...The Support Center Service
This course is intended to instruct the learner in the Help Desk Institute's (HDI) basic levels of service commitments and attitude. Best practices, personal accountability, enhancing the image of the organization, and the work environment are covered. Individuals interested in the Help Desk Institute's (HDI) Customer Support Specialist (CSS) certification more...The Foundations of Creativity and Innovation
What is creativity, and how does it affect the brain? Why is it that people often have many of their best ideas once they leave work, when performing the most mundane tasks? Is this a coincidence, or is there a particular reason for it? As more and more organizations encourage employees to propose creative and innovative ideas in the workplace, it's imperative that you understand the foundations more...Succession Planning Overview
Do you have people in your organization that are indispensable for its success? Would losing them create a hole that would be hard to fill? Have you planned to fill these vacancies? This course introduces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that more...Succession Planning Strategies
You've decided to create a succession plan for your organization, but where do you start? This course explains how to begin the succession planning process. You will discover how to initiate a succession planning process from the conceptualization of the problem to developing an action plan. You will also discover opportunities for customizing the succession plan. Your understanding of succession more...Succession Planning and Human Resources
Once you decide to conduct succession planning, how will you determine the human resources that you need? This course answers this question and other human resource issues. You will learn how to assess present and future needs as part of the succession planning process. For these two assessments, you will learn how to identify key positions, determine work requirements, and assess individual more...Succession Planning Management
So, you have a succession plan and you've identified some problems. What do you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession more...Administrative Functions
Administrative support professionals are the central nervous systems of an office. Their responsibilities are numerous and vital to the operation of their organization. Knowing the best ways to perform office functions will enable administrative support professional to complete their responsibilities efficiently and effectively. This course will present you with information that will help you more...Leadership in Six Sigma
...rofessionals, from executives to highly trained technical specialists. What are the roles of each in the Six Sigma process? What planning should take place to launch their efforts? How can you tell whether your organization is really ready to take on Six Sigma? What is the proper culture, and can your organization achieve it? And how should the transition be managed? This course examines these more...Communicating and Implementing Requirements
A business analyst expresses the output of a requirements analysis and documentation phase by presenting, communicating, and gaining approval of the requirements from project stakeholders. Once this solution design is agreed upon, the business analyst assists with detailed design work, testing and quality assurance activities, and supporting solution implementation.This course will explore methods more...Servers and their Components
To identify the functions, features, and components of servers Service managers, technicians, systems engineers/administrators, help desk staff, service and repair professionals, system analysts and integrators, PC support specialists, network engineers/administrators/analysts/architects/managers/specialists more...OS 390 REXX Programming Fundamentals
This course introduces the REXX instructions used to define and vary program flow, the order in which program instructions execute. Flow control is examined by using keywords to vary the order of execution. Students will examine the ways data can be shared between a calling host environment program and the REXX program which is called, or between a REXX program and a subroutine or function. REXX more...OS 390 REXX Program Development
This course introduces the REXX instructions used to define and vary program flow, the order in which program instructions execute. Flow control is examined by using keywords to vary the order of execution. Students will examine the ways data can be shared between a calling host environment program and the REXX program which is called, or between a REXX program and a subroutine or function. REXX more...Web Strategies for Business
This WestNet e-Learning module begins with a review of the brief, but rapid, evolution of Web sites from static brochures to highly interactive online applications. We also trace the parallel development of e-commerce, and outline the major models of business on the Web. more...
From 123-CBT Computer Based Training
IBM DB2 Univ Database V7 1 Transition Part 2 Business Intelligence
 Course Overview This is the second course in a two part series that students will be introduced to the concept of business intelligence. This course also covers administrative enhancements, and it discusses DB2 family enhancements. Learn To Identify the components of the data warehousing process. Identify the enhancements in Business Intelligence (BI) products available for DB2 version more...IBM DB2 Univ Database V7 1 Transition Part 2 Business Intelligence
Course Overview This is the second course in a two part series that students will be introduced to the concept of business intelligence. This course also covers administrative enhancements, and it discusses DB2 family enhancements. Learn To Identify the components of the data warehousing process. Identify the enhancements in Business Intelligence (BI) products available for DB2 version more...IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies
Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify more...IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies
Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify more...C Programming - Part 3
...s, software engineers, systems engineers, and programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C more...C Programming - Part 2
...s, software engineers, systems engineers, and programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C more...C Programming - Part 1
...s, software engineers, systems engineers, and programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system-level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C more...Managing Business Risk Developing a Risk Management Plan
..., Chief Analyst and Training Director for Superior Safety Specialists, a company that specializes in workplace health and safety training. As a hopeful candidate for the position of Director of Organizational Risk Management for Parmelle Drilling, you are enlisting Dean a a s help to prepare you for your next round of meetings and interviews. Dean will ask you questions about how economic more...C Programming - Part 4
...s, software engineers, systems engineers, and programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system level programs or corporate client/server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C more...Building Scalable Cisco Internetworks Part 1
...cludes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting multiprotocol internetworks. They may be involved designing, expanding, and planning new Cisco internetworks for small, medium, or large companies.
Deployment:
Self-Study
Accreditation:
CEU credits: 0.70 CEUs more...Building Scalable Cisco Internetworks Part 2
...cludes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting multiprotocol internetworks. They may be involved designing, expanding, and planning new Cisco internetworks for small, medium, or large companies.
Deployment:
Self-Study
Accreditation:
CEU credits: 0.70 CEUs more...Building Scalable Cisco Internetworks Part 3
...cludes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting multiprotocol internetworks. They may be involved designing, expanding, and planning new Cisco internetworks for small, medium, or large companies.
Deployment:
Self-Study
Accreditation:
CEU credits: 0.80 CEUs more...Building Scalable Cisco Internetworks Part 4
...cludes network administrators, network designers, network specialists, network engineers, and network technicians. The audience specializes in configuring and supporting multiprotocol internetworks. They may be involved designing, expanding, and planning new Cisco internetworks for small, medium, or large companies.
Deployment:
Self-Study
Accreditation:
CEU credits: 0.90 CEUs more...Career Development Developing a Career Strategy
...ill meet with Bruce Madison, one of Icon's Human Resource Specialists, to discuss defining your career aspirations. You are satisfied with your position at Icon, but you've decided to start looking into different careers that could better suit your professional goals and your personal lifestyle. Bruce will ask you a series of questions designed to help you identify career preferences. more...Career Development Excelling in Your Career
...ill meet with Bruce Madison, one of Icon's Human Resource Specialists, to discuss maintaining productivity and keeping professionalism high. Bruce will present you with scenarios and ask you a series of questions to help you understand how to facilitate productivity and be professional. Unit 2: Marketing Yourself (0.5 - 1 hour) Recognize steps for establishing a more...Windows 2000 Network Mgt Part 1 Windows 2000 Network
...rse includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use Microsoft Windows 2000 network and directory services. Candidates have at least six months of experience administering and supporting Windows 2000 server and client operating systems that use Active Directory services. This course maps to more...Windows 2000 Network Mgt Part 2 Resources Web Services
...rse includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use Microsoft Windows 2000 network and directory services. Candidates have at least six months of experience administering and supporting Windows 2000 server and client operating systems that use Active Directory services. This course covers more...Windows 2000 Network Mgt Part 3 Name Resolution
...rse includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use Microsoft Windows 2000 network and directory services. Candidates have at least six months of experience administering and supporting Windows 2000 server and client operating systems that use Active Directory services. This course covers more...Windows 2000 Network Mgt Part 4 Access Admin
...urse inclues Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use Microsoft Windows 2000 network and directory services. Candidates have at least six months of experience administering and supporting Windows 2000 server and client operating systems that use Active Directory services. This course covers more...Windows 2000 Network Mgt Part 5 Group Policy
...rse includes Network Administrators and Technical Support Specialists. Candidates for this exam work in medium to very large computing environments that use Microsoft Windows 2000 network and directory services. Candidates have at least six months of experience administering and supporting Windows 2000 server and client operating systems that use Active Directory services. This course maps to more...Organizational Crisis Mgmt Anticipating Planning for Crises
...is series is for senior managers, managers, communication specialists, and executives within any organization. Job titles can include: Executive Managers, HR Managers, Communication Officers, Team Leaders, Facilitators, Sales Staff, CEOs, Project Managers, Team Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language more...Organizational Crisis Mgmt Managing a Crisis
...is series is for senior managers, managers, communication specialists, and executives within any organization. Job titles can include: Executive Managers, HR Managers, Communication Officers, Team Leaders, Facilitators, Sales Staff, CEOs, Project Managers, Team Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language more...Organizational Crisis Mgmt Resolving Crises in Organizations
...is series is for senior managers, managers, communication specialists, and executives within any organization. Job titles can include: Executive Managers, HR Managers, Communication Officers, Team Leaders, Facilitators, Sales Staff, CEOs, Project Managers, Team Leaders. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language more...
From Ktec Training
MCSE Course Bundle
The Microsoft Certified Systems Engineer (MCSE) on Windows Server 2003 provides the skills to design and administer a Windows based infrastructure.
The MCSE is designed for:
Network and system administrators
Network engineers
Network technicians
Technical support specialists
Technical consultants
Course Content
Our MCSE 2003 training Course E508 Bundle includes our courses E501, more...
From SHEilds Ltd
NEBOSH National General Certificate The NEBOSH National General Certificate is established as a leading award in basic health and safety held by more than 65,000 people. This comprehensive NEBOSH Certificate eLearning course which concludes with a two-part written examination and practical safety assessment, gives an excellent grounding in the fundamentals of occupational health and safety management. Having completed NEBOSH more...
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