Online Specific eLearning

Excel 2002 Advanced Excel 2002: Advanced Microsoft Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View  more...

Delegating Delegating As a manager you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to  more...

Principles of External Auditing Principles of External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can  more...

Employment Management HRCI PHR ...t. In this course, you'll learn about legislation that is specific to employee rights, privacy, and consumer protection. In addition, you'll learn about effective methods for creating sound job descriptions and job specifications. All the topics in this course are based on the Workforce Planning and Employment functional area of the HR Body of Knowledge recommended by SHRM. Due to the rapidly  more...

Statistical Process Control SPC in Six Sigma Statistical Process Control (SPC) in Six Sigma ASQ Six Sigma Black Belt (SSBB) Ensuring a process is in control is critical to any Six Sigma project, but how do you determine with certainty if a process is on track or requires improvement? Where do you find the 'proof' or solid facts that a process is out of control and requires intervention? By applying statistical process control (SPC)  more...

Developing Project Charters and Tracking Six Sigma Projects ...the project's scope, goals, and objectives in very clear, specific, and measurable terms. As part of the process of developing a project charter, some performance measures such as cost, revenue, and schedule are identified and developed. Once the project is kicked off, its progress is measured and tracked on a continuous basis using popular project management tools, such as schedules, Gantt  more...

Motivation and Communication in Six Sigma Teams ...igma Black Belt (SSBB) Six Sigma teams must possess specific qualities to succeed throughout the development stages of their life cycles. Leaders who know how to facilitate teams will greatly enhance their chances for project success, which in turn will benefit their organizations. Motivation is one essential component that can optimize a team's focus on accomplishing its assigned goals.  more...

Probability Distributions and Measurement Systems Analysis in Six Sigma ...istributions. Probability distributions help to ascertain specific probability values in the distribution and lead the Six Sigma teams down the hypothesis testing roadmap to the next stage of the Six Sigma DMAIC process. Of course, all this is meaningless if the data you have gathered and used is not accurate or precise, which is where measurement systems analysis (MSA) comes into play. MSA is  more...

Configuring and Troubleshooting User Access on Windows Vista ...ed onto the computer, Vista authorization allows the user specific permissions to access resources on that specific computer or on the network. Vista also includes a new feature called User Account Control, which provides a way to elevate privileges on the computer to perform specific administrative tasks, such as install an application. This course discusses authentication and authorization,  more...

Maintaining and Supporting Applications on Windows Vista Maintaining and Supporting Applications on Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista takes advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec  more...

Establishing Goals Roles and Guidelines Establishing Goals, Roles, and Guidelines The way in which a team is built is an important factor in determining team success. Leading a team quickly and smoothly into high performance mode requires the groundwork of setting team goals, identifying project tasks and assigning the right people to them, and defining the standards of team behavior to ensure team members work together so that  more...

Emergency and Disaster Preparedness Emergency and Disaster Preparedness This course was designed and developed to provide instruction on emergency response, safety, reporting, and evacuation of company facilities and work areas in the event of a natural disaster, fire, bomb threat, or other emergency. The procedures contained in this training should be followed unless otherwise directed by your employer, police or fire  more...

Electrical Safety ...cusses how to work safely with electricity. It focuses on specific electrical hazards found in the workplace and methods to minimize or eliminate those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recall basic rules of electricity as they relate to electrical safety, identify actions to take in an  more...

Defensive Driving Fundamentals Defensive Driving Fundamentals This course will provide advanced defensive driving techniques to reduce your chances of being involved in a motor vehicle accident. The content in this course is designed to comply with the intent of the applicable regulatory requirements specify concerns to be addressed before and while driving, use safe driving techniques to avoid collisions, drive safely in  more...

Compressed Gas Safety Compressed Gas Safety Many industrial and laboratory operations require the use of compressed gases for a variety of different operations. This course will establish the needed elements for an effective compressed gas safety program. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: identify  more...

Back Safety and Injury Prevention ... back injuries. It will provide information regarding job-specific hazards, safe work practices, and ergonomics. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: identify job-specific hazards that contribute to preventable back injuries, describe ergonomic considerations that minimize back  more...

Discover Word 2007 Level 4 ...aking the Quiz. In Discover Word 2007: Level 4, specific topics covered are: 1. WORK WITH ILLUSTRATIONS Add ClipArt And Pictures Illustrations In Word Inserting Pictures Insert Clip Art Add Charts And SmartArt Adding Charts Modify A Chart Importing An Excel Chart Inserting Shapes Insert SmartArt  more...

Discover Word 2007 Level 3 ...aking the Quiz. In Discover Word 2007: Level 3, specific topics covered are: 1. WORK WITH TEXT OBJECTS Insert Headers And Footers Headers & Footers Create A Header & Footer Header & Footer Options Insert Page Numbers Insert Date And Time Insert The Date & Time Insert Text Objects Inserting Text  more...

Discover Word 2007 Level 2 ...aking the Quiz. In Discover Word 2007: Level 2, specific topics covered are: 1. FORMAT DOCUMENTS Format Text I Formatting In Word 2007 Formatting Text Change Font Face, Size, Color & Style Highlight Text Format Painter Format Text II Text Formatting Tools Use The Font Dialog Box Character Spacing  more...

Discover Word 2007 Level 1 ...king the Quiz. In Discover Word 2007: Level 1, specific topics covered are: 1. WORD 2007 BASICS Introducing Word 2007 Office 2007 Overview Word 2007 Overview The Ribbon The Title Bar & Quick Access Toolbar The Office Button Create, Open And Navigate Documents Creating A New Document Use A Template Open An  more...

Discover Powerpoint 2007 Level 3 ...he quiz. In Discover PowerPoint 2007: Level 3, specific topics covered are: 1. FINAL PREPARATIONS Animations And Transitions Slide Animations & Transitions Apply An Animation Create A Custom Animation Apply A Slide Transition Hyperlinks Hyperlinks To Websites Add Hyperlinks Send A Presentation For  more...

Discover Powerpoint 2007 Level 2 ...he quiz. In Discover PowerPoint 2007: Level 2, specific topics covered are: 1. INSERT AND MODIFY TEXT Add Text To Slides Using Text In A Presentation Add Text To Slides Add Text From Another Program Text Boxes Headers And Footers Format Text Text Formatting Format Text Format Painter AutoFit  more...

Discover Powerpoint 2007 Level 1 ...he quiz. In Discover PowerPoint 2007: Level 1, specific topics covered are: 1. POWERPOINT 2007 BASICS Introducing PowerPoint 2007 Office 2007 Overview PowerPoint 2007 Overview Screen Layout Screen Layout The Title Bar And Quick Access Toolbar The Office Button The Ribbon (Overview) PowerPoint Ribbon Tabs  more...

Discover Outlook 2007 Level 3 ...g the Quiz. In Discover Outlook 2007: Level 3, specific topics covered are: 1. WORK WITH CONTACTS Contacts Overview The Contacts Folder Contact Views Navigate Contacts Create Contacts Create A Contact Create A Contact From A Mail Message The Contact Form The General Page The Details Page The  more...

Discover Outlook 2007 Level 2 ...g the Quiz. In Discover Outlook 2007: Level 2, specific topics covered are: 1. WORK WITH E-MAIL INFORMATION Organize E-mail Messages Flag A Message Print A Message Save A Message Save An Attachment Save A Draft Message Move Or Delete A Message Use Color Categories Sort Messages Search For Messages  more...

Discover Outlook 2007 Level 1 ...g the Quiz. In Discover Outlook 2007: Level 1, specific topics covered are: 1. OUTLOOK 2007 BASICS Introducing Outlook 2007 Office 2007 Overview Outlook 2007 Overview Screen Layout Title Bar, Menus & Toolbars Outlook Panes Outlook Today The Outlook Ribbon The Microsoft Office Button Customize Outlook  more...

Discover Access 2007 Level 3 ...ing the Quiz. In Discover Access 2007: Level 3, specific topics covered are: 1. WORK WITH REPORTS Report Basics What Is A Report? Create Reports Using The Report Wizard Use The Report Wizard Create Reports In Design View Creating Reports Report Controls Error-Checking In Reports Report Sections  more...

Discover Access 2007 Level 2 ...ng the Quiz. In Discover Access 2007: Level 2, specific topics covered are 1. WORK WITH FORMS Form Basics What Is A Form? What Is A Sub-Form? Form Views Create A Form Automatically Create & Use A Form Use The Form Wizard Split Forms Create Forms In Design View Creating Forms Form Controls  more...

Discover Access 2007 Level 1 ...ng the Quiz. In Discover Access 2007: Level 1, specific topics covered are: 1. INTRODUCING ACCESS 2007 Access 2007 Basics Office 2007 Overview Access 2007 Overview Screen Layout Getting Started The Ribbon The Title Bar & Quick Access Toolbar The Office Button The Navigation Pane Create And Open A  more...

Discover Excel 2007 Level 1 ...l Help Working In The Excel Help Window Context Specific Help Office Diagnostics QUIZ 2. WORK WITH CELLS & WORKSHEETS Cell Basics What Is A Cell Reference? Select Cells Navigating A Worksheet Enter Data Entering Data What Is A Value? What Is A Label? Edit Data Edit Worksheet Data Find &  more...

Function Activities Function Activities ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Every IT service requires applications software that provides functioning for systems, services, and processes. And proper Application Management is critical to successfully delivering, supporting, and maintaining IT services in your organization, both  more...

Using Basic Control Charts in Six Sigma Using Basic Control Charts in Six Sigma ASQ Six Sigma Green Belt (SSGB) In a Six Sigma DMAIC project, once you've measured your current processes, analyzed the gaps and causes of problems, and improved processes to the desired level, you need to monitor and control them over an extended period of time. The process may show variation, and control charts are used to determine if the variation  more...

Fair Labor Standards Act FLSA ...SA) The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal its primary aim was to respond to growing  more...

Project Management Overview ... of project management processes should be applied to the specific phases? These are all fundamental questions project managers ask. This course answers these questions and more. It is designed to give project managers and project team members a solid understanding about the nature of projects, how they are structured, and how the structures affect the way they are managed. Specifically, it  more...

Controlling Managing and Closing a Project PRINCE2 2009-aligned ... signed off and delivered to the customer, there are also specific processes around ensuring the project comes to a complete and controlled close. This course provides an overview of the PRINCE2 processes related to controlling, managing and closing a project. PRINCE2 is recognized as an international standard for process-based project management. It is the standard method for project  more...

IATA 5 Limitations and Shipment Review ... training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify the requirements placed on a shipper by the Department of Transportation when shipping by air, identify the requirements placed on the shipper by other national authorities,  more...

IATA 3 Packaging IATA 3: Packaging This training course will introduce the packaging requirements of the International Air Transport Association's Hazardous Materials Regulations. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the  more...

IATA 4 Documentation IATA 4: Documentation This training course will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including required documentation to transport dangerous goods (Shipper's Declaration for Dangerous Goods and Air Waybill). This training course may be used to meet the requirements for general awareness/familiarization training. Your  more...

IATA 2 Marking and Labeling IATA 2: Marking and Labeling This one-hour training course will introduce the International Air Transport Association's Marking and Labeling requirements. The proper identification, preparation, and transportation of hazardous materials affects everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will  more...

IATA 1 Hazard Class Identification Classification IATA 1: Hazard Class Identification Classification This training course will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including definitions, an introduction to the Hazard Classes, and the List of Dangerous Goods. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This  more...

DOT 4 Loading and Storage DOT 4: Loading and Storage This one-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the interpretation of the segregation table, general guidelines for shipping papers, loading and unloading HAZMAT, and incident reporting requirements. The proper identification, preparation, and transportation of hazardous  more...

DOT 3 Shipping Papers DOT 3: Shipping Papers This half-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the components of the basic description of hazardous material, general information required on the shipping paper, use of the HAZMAT Precedence Table, and general emergency response information. The proper identification,  more...

Introducing NET 3 5 and Visual Studio 2008 Introducing .NET 3.5 and Visual Studio 2008 Microsoft The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio  more...

DOT 2 Packaging and Labeling ...l awareness/familiarization training. Additional function-specific training will be provided by your employer. Learner objectives are to: list packaging requirements and practices to ensure safe transport, identify appropriate labeling requirements for the safe transportation of hazardous materials, identify the proper marking requirements for hazardous materials to include both bulk and  more...

Code of Conduct Company Template ...ilable to perform the modifications to fit your company's specific requirements. This course was developed with subject matter support provided by the Labor and Employment Practice Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not constitute legal advice. Nothing  more...

Business Writing How to Write Clearly and Concisely Business Writing: How to Write Clearly and Concisely People who have no problem communicating clearly when they speak sometimes struggle to make themselves understood when they write. That's because the ability to write clearly and concisely is a skill that requires effort to master. Acquiring this skill gives you the tools to create effective business documents for readers who lack the time  more...

Interpersonal Communication Communicating with Confidence ...ibility are not the only essentials. You also need to use specific communication behaviors to project confidence in all your verbal and nonverbal interactions. The course shows you how the essential elements of trust, credibility, and specific confident communication behaviors bring about confident communication and enhance your influence. It highlights the advantages of communicating with  more...

Conflict of Interest Simulation Conflict of Interest Simulation In this simulation experience, you will assume the role of an HR generalist assigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The  more...

Illegal Insider Trading Simulation ... employees will need to decide, on the basis of their own specific circumstances, how best to respond. Employees who are uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor,  more...

Workplace Diversity Awareness Simulation ... employees will need to decide, on the basis of their own specific circumstances, how best to respond. Employees who are uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor,  more...

Used Oil Management Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different  more...

Introduction to Event Management ...the ITIL V3 Service Lifecycle. The course also covers the specific components of Event Management including triggers and interfaces, and the detailed steps of Event Management. Finally, the course explores the metrics, challenges and risks of Event Management, and the specific areas to consider when designing it. This course will assist the learner in preparing for the ITIL V3 Operational  more...

Incident Management Interactions Incident Management Interactions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam The ability to resolve a problem efficiently is critical for both you and your customers. But what happens when you have dozens, hundreds, or even thousands of customers each contacting you with the same issue? While you may be able to resolve each  more...

Environmental Regulations Overview ...or environmental laws and regulations of our time and the specific standards that outline requirements to comply with them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the purpose of the Toxic Substances Control Act (TSCA); specify the purpose of the Resource Conservation and Recovery Act (RCRA);  more...

DOT 1 Hazardous Materials Table DOT 1: Hazardous Materials Table This training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including definitions, an introduction to the nine Hazard Classes, and the HAZMAT Table. The proper identification, preparation, and transportation of hazardous materials impact everyone's safety. This training course may be used to meet  more...

PPE Hand Protection ...urse will help acquaint you with the various types of PPE specifically designed to protect your hands. It will assist you in selecting and maintaining the proper equipment based on the workplace hazard(s) present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe OSHA requirements related to personal  more...

PPE Personal Protective Equipment PPE: Personal Protective Equipment This course covers types, selection, maintenance, and care of personal protective equipment in the workplace. The types of personal protective equipment (PPE) covered in the course include: hard hat, respiratory protection, hearing protection, and body protection. The content in this course is designed to comply with the intent of the applicable regulatory  more...

Material Safety Data Sheets ...t a Material Safety Data Sheet (MSDS), as well as address specific requirements associated with MSDS's in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize the physical states in which chemicals are commonly found, identify chemical routes of entry into the body, identify the purpose of  more...

Lockout Tagout Lockout/Tagout This course provides information about control of hazardous energy and work under the protection of a lockout/tagout permit. The intent of the course is to provide information on lockout/tagout practices and the significance of lockout/tagout devices. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives  more...

Scaffolding and Ladder Safety Scaffolding and Ladder Safety This course is designed to train employees to recognize the hazards associated with ladders, stairways, and the type of scaffold being used at the work site and to understand the procedures to control or minimize those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to  more...

Laboratory Safety Laboratory Safety This overview course is designed for employees who work in an industrial, clinical, or academic laboratory setting. It will serve to educate the laboratory employee to diverse safety and health concerns related to their job. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify general  more...

Preparing for Business Crises Preparing for Business Crises Effective preparation is the key to almost any project or undertaking. This is especially true of crisis management, where you actually have to prepare for unforeseen events. This course starts by providing basic background information on business crises. The course then provides specific tools that you can use for anticipating business crises, and processes for  more...

Used Oil Management Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different  more...

Hand and Power Tool Safety ...fy what tools are equipped with safety switches, identify specific hazards and control measures related to the use of electric tools, identify specific hazards and control measures related to the use of power grinders, identify specific hazards and control measures related to the use of pneumatic tools,identify specific hazards and control measures related to the use of powder-actuated tools,  more...

Business Ethics for Managers Business Ethics for Managers Managers perform a delicate ethical balancing act every day. They must meet their obligations to their employer, comply with laws and regulations, address the needs of subordinates, and obey their own consciences. In this course, managers with decision-making responsibility will explore ethical issues and will acquire specific skills for creating and maintaining  more...

First Aid Medical Emergencies ...one-hour training will focus on the signs and symptoms of specific medical emergencies and their treatment. Being trained in first aid could mean the difference between life and death. Note: This training should not be used as the primary basis for any first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a  more...

Sales Manufacturing TM Identifying Sales Opportunities Sales Manufacturing(TM): Identifying Sales Opportunities William Penn (founding-father of Pennsylvania) said, "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks  more...

Sales Manufacturing TM Sales Production Sales Manufacturing(TM): Sales Production The Sales Manufacturing(TM) model places all the small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your  more...

Managing Workplace Harassment Complaints Simulation ... employees will need to decide, on the basis of their own specific circumstances, how best to respond. Employees who are uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor,  more...

Dealing With Sexual Harassment Simulation ... employees will need to decide, on the basis of their own specific circumstances, how best to respond. Employees who are uncertain how to proceed in a particular situation should consider seeking help from a company human resources representative, an ombudsperson, an employee assistance program counselor, a friend, or another resource. This SkillSoft product has been reviewed by the Labor,  more...

The Strategic Account Sales Approach The Strategic Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises  more...

ITIL reg Overview Certification and Benefits ...ow exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL V3 certification? And how? This course provides a detailed overview of the purpose, vision, and principles of the ITIL V3 certification scheme. Specifically, the course covers the knowledge areas, target  more...

The Territorial Account Sales Approach The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises  more...

Problem Management Process Interfaces Challenges ...ith other processes across the Service Life Cycle and the specific information systems used in Problem Management. Finally the course details how metrics can be used to evaluate the efficiency of Problem Management processes and the critical success factors necessary for ensuring successful operations in Problem Management. This course will assist the learner in preparing for the ITIL V3  more...

Introduction to Problem Management ...of Problem Management, its value to the organization, and specifically the value and use of problem models in Problem Management. This course also provides a detailed view of the Problem Management process, including using tools like Ishikawa diagrams and Pareto Analysis, to investigate and diagnose specific problems. This course will assist the learner in preparing for the ITIL V3 Operational  more...

Attorney Client Privilege ...-money laundering legislation could impact the privilege. Specific applications of the attorney-client privilege to particular circumstances will be determined on the basis of the particular facts of the case, and application of the privilege may vary from one jurisdiction to another. This course provides information about the general concepts of the attorney-client privilege and is not a  more...

Service Desk Metrics and Outsourcing Service Desk Metrics and Outsourcing ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Service Desks are an integral part of any IT service-providing organization, and it's vital to accurately and consistently measure how your Service Desk is performing to ensure it is addressing the needs of customers and users, and also to make  more...

The Acct Equation and Financial Statements The Acct. Equation and Financial Statements Business owners and managers, regardless of form and size of their organizations, put their best efforts in generating enough assets to pay for business's liabilities and build adequate stockholders' equity. The basic accounting equation offers us a simple way to understand how these three elements assets, liabilities, and stockholders' equity  more...

Creating Interactive Pages in Dramweaver CS4 Creating Interactive Pages in Dramweaver CS4 Adobe Adding interactivity to web pages enhances the functionality and overall appeal of a site. Dreamweaver CS4 allows developers to increase web site interactivity by using forms and behaviors. The application also includes the Spry framework for Ajax, allowing Dreamweaver users with no advanced programming knowledge to quickly and easily  more...

Dreamweaver CS4 Site Maintenance Advanced Concepts ...which can be used to hand code entire sites, or customize specific page sections. This course explores these coding features, and provides basic coverage of XML and XSLT. Collaborative site design and Dreamweaver extensions are also covered. The course also delves into how to make parts of your web pages editable to users on the web. Following the creation of a web site, significant amounts of  more...

Web 2 0 Fundamentals Web 2.0 Fundamentals Web 2.0 technologies including RSS feeds, blogs, and wikis provide powerful ways to access site information and enable users to participate and collaborate in the creation of site content, rather than being passive users of a web site. This course provides an overview of what Web 2.0 is and the role that the Web 2.0 technologies play. Specific topics covered include an  more...

Fundamentals of Purchasing Vendor Management ...ncludes non-purchasing professionals. Regardless of their specific roles, many managers and team leaders have purchasing and vendor management responsibilities. These individuals must understand the purchasing process and have a general knowledge of common purchasing considerations and strategies and their impact on purchasing activities at the departmental level. Equipping purchasing personnel  more...

Oracle Database 11g R2 Database Diagnostics Flashsback Technologies ...f a Flashback Table, you can recover a set of tables to a specific point in time without having to perform traditional point-in-time recovery operations. This course explains how to use the Data Recovery Advisor and how to set up Automatic Diagnostic Repository, how to use the Support Workbench, run health checks, as well as detect and repair database corruption within the Oracle Database 11g  more...

The Active Directory Infrastructure in Windows Server 2008 ... operating system released from Microsoft. With new roles specific to Active Directory, along with notable improvements in security, networking, and performance, Windows Server 2008 is designed to increase reliability and flexibility to any server infrastructure. Read-only domain controllers are introduced and described in this course, with demonstrations on how they can help improve security,  more...

Troubleshooting Windows 7 Client Configuration ...on, networking, and Internet Explorer. Windows 7 provides specific tools to help resolve issues with these features. This course demonstrates how to troubleshoot and resolve issues with Group Policy settings by using the Group Policy Results Wizard; authentication and authorization, such as logon issues and permissions; networking issues for wired and wireless networks and VPNs; and Internet  more...

SAP Enterprise Resource Planning ERP ...ation includes financial transaction data, human resource-specific data, inventory, planning, and sales data. This data comprises what is known as the General Ledger, Accounts Receivable, and Accounts Payable. Understanding how to navigate SAP's menu structure to accomplish the entry of this data is central to one's ability to effectively use SAP ERP in an organization. This course introduces  more...

CompTIA Network 2009 Network Components CompTIA Network 2009: Network Components CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 In order for devices on a network to communicate, some type of medium has to be in place. Types of communication media include physical cable, copper or fiber optic, and can also refer to radio waves, such as in the case of wireless networks. This course covers the different standards that  more...

The Balance Sheet ...ts. It is a financial snapshot of a company's health at a specific point in time as measured in terms of assets, liabilities, and owners' or shareholders' equity. It allows you to see what a company owns as well as what it owes to other parties. People who might be interested in the Balance Sheet include creditors, investors, company management, suppliers, customers, competitors, government  more...

Overview of SAP Solutions Overview of SAP Solutions SAP SAP provides software systems to automate and integrate business operations across a wide range of activities from the front office to the back office, the field, and the factory floor. Large, integrated systems like SAP are commonly known as ERP (Enterprise Resource Planning) solutions. SAP has a range of ERP solutions which will help to integrate your business  more...

Ajax Basics Ajax Basics Rather than a singular technology, Ajax, or Asynchronous JavaScript and XML, is a collection of technologies that enables web pages to make server requests without having to reload the page. This course will introduce the history of Ajax and outline how it is commonly used to aid in the development of dynamic web sites. Beginning with the fundamentals of Ajax, the course will  more...

DNS Zones Replication in Windows Server 2008 ...ubdivided into different DNS zones, which are hosted by a specific authoritative server or group of servers. Zones define the DNS namespace for authoritative servers that resolve client queries. This course explores DNS zone and replication in Windows Server 2008, including stub zones and their use in Microsoft DNS. It also discusses how Primary and Secondary servers of a DNS zone must perform  more...

Communications Security in Windows Server 2008 ...units can be used to apply the Group Policy settings to a specific subset of computers or users, and how Internet Protocol Security (IPSec) can be used to secure Active Directory communications. The course is one in a series that covers the objectives for Microsoft exam 70-640: TS: Windows Server 2008 Active Directory, Configuring. Passing this exam completes the requirements for the MCTS:  more...

MS SharePoint 2010 New Features for Power Users MS SharePoint 2010: New Features for Power Users Microsoft SharePoint Server 2010 offers a number of new features and enhancements that help to ease the day-to-day tasks of power users. There are a number of changes to the SharePoint 2010 interface, as well as changes and enhancements in the method and location of accessing specific options. This course explores the enhanced SharePoint 2010  more...

SharePoint 2010 Security Business Intelligence ...ng that only users or groups who should be able to access specific contents can do so. Security can be configured at the item level, and can be managed for individual users or groups. This course examines SharePoint securing, and describes managing SharePoint groups, changing the inheritance for a site, managing permission levels, and configuring item-level security. It also discusses the  more...

Cisco Switch 1 0 Accomodating Voice Video in Campus Networks Cisco Switch 1.0: Accomodating Voice & Video in Campus Networks Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 When you are migrating to a VoIP network, all network requirements, including power and capacity planning, must be examined so that voice is seamlessly integrated into the existing network. IP telephony services  more...

Cisco Switch 1 0 Implementing Spanning-Tree Cisco Switch 1.0: Implementing Spanning-Tree Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 Multiple active paths between switches can cause loops in the network topology. This can cause duplication of frames being forwarded. To prevent loops while providing path redundancy, you can use Spanning Tree Protocol (STP). One  more...

Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs Cisco TSHOOT 1.0: Troubleshooting VLANS, STP & SVIs Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Switched Ethernet has been the dominant LAN technology for more than a decade, and VLAN-based switched infrastructures are at the core of every campus network. A good understanding of the processes involved in Layer 2 switching and being able to diagnose and  more...

Cisco Route 1 0 Implementing Path Control ...ased routing allows administrators to route traffic along specific paths according to their needs and gives you greater flexibility in determining traffic patterns and best routes. Sometimes, simple destination-based routing is not sufficient, so in these cases you may route packets based on source address, protocol type, or application type so that they can optimally shape traffic patterns. As  more...

Cisco Route 1 0 EIGRP Authentication Advanced Feature Implementation Cisco Route 1.0: EIGRP Authentication & Advanced Feature Implementation Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 Security is an important part of any network and should be extended to the routing protocol by implementing neighbor authentication. Without this authentication, unauthorized or deliberately malicious routing updates can  more...

Active Directory Admin in MS Win Server 2008 ...esigning a proper AD DS administrative model based on the specific business requirements of an organization. This course also describes the planning of the Group Policy strategy and provides an explanation of Group Policy and its various components, including the Group Policy Management Console (GPMC), Group Policy Preferences, starter GPOs, administrative templates, and scope filtering  more...

Monitoring Using Reports in System Center Essentials 2010 Monitoring & Using Reports in System Center Essentials 2010 Microsoft System Center Essentials 2010 allows administrators to actively monitor all objects being managed, ensuring they are running correctly. If a failure occurs or a service is not working properly, they can immediately correct the issue by viewing the alerts that are generated by Essentials monitoring features. Essentials  more...

Managing computers Devices Updates in System Center Essentials 2010 ...ing them to deploy updates and software packages based on specific computer needs. Essentials allows the creation of specific computer groups, and then creates and deploys updates from Microsoft Updates and other software vendors either automatically or manually using packages by automatically or manually approving them. Essentials also provides a way to inventory hardware and software on  more...

Querying XML Data With XPath and XQuery ...uage, XPath, is designed to allow the developer to select specific parts of an XML document. XPath is also used extensively with the XML query language, or XQuery. This course will cover how to use these languages to both navigate and query XML data. Specific topics covered include XPath basics, XPath functions, as well XQuery built-in and user-defined functions. Attention is also given to  more...

Web Services XML Web Services & XML Since XML provides a language that can be used on various platforms and by a variety of applications, it is an ideal way for web services to send information back and forth. This course will examine the key role that XML plays in the creation and use of web services and its various elements. Specific topics include using SOAP, WSDL, REST, and security.  more...

Understanding Organizational Change Understanding Organizational Change Change can be disruptive. A change in your life, whether good or bad, can create a period of uncertainty, stress, and anxiety while you adjust. And change at work is no different. You may question what's going on and feel like you have no control over the situation. But eventually, ideally, you'll see that the change brings a positive result for your own  more...

A Essentials 2009 Computer Hardware Components ...In order for a computer to function correctly it requires specific types of hardware components. This course covers the different types of motherboards, power supplies, storage devices, central processing units, and memory that are needed by computers and how they work in unison to ensure that computers perform as required. This course is one of a series in the SkillSoft learning path that  more...

CompTIA Network 2009 Troubleshooting the Network CompTIA Network 2009: Troubleshooting the Network CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 Even in the best designed and managed networks, problems will arise. Knowing the proper troubleshooting methodology and being familiar with the many tools both software and hardware available to troubleshoot network issues will make the task of finding and solving problems that much  more...

Getting Started with Software Programming ...and ending with the actual creation of simple algorithms. Specific topics covered include the Software Development Life Cycle (SDLC), best practices for developing computer programs, the tools available for software developers, and the basics of computer algorithms. This course doesn't focus on any one programming language, and instead demonstrates algorithms using pseudocode, a nonspecific  more...

Introduction to Software Program Design Introduction to Software Program Design In order to work their magic, computer programmers need to understand the various methods required by programming languages. This course introduces the learner to the basic methods and processes necessary to construct algorithms, including variables and data types, expressions and statements, and more advanced concepts like arrays and functions.  more...

JavaScript Advanced Browser Scripting DHTML JavaScript: Advanced Browser Scripting & DHTML JavaScript allows developers to use browser scripting techniques to detect code or user-entry errors, and to dynamically add interactivity to web sites. This course explores and demonstrates how to use JavaScript to incorporate error handling techniques into your programs as well as enhance the interactivity of the user experience using DHTML.  more...

JavaScript Browser Scripting Fundamentals JavaScript: Browser Scripting Fundamentals Using JavaScript, developers can interact with numerous browser objects, create and modify windows and frames, and access and modify form information. This course explores and demonstrates how to use JavaScript to access and modify client-side features of the browser, and as a result to add a degree of interactivity to web sites. Specific topics  more...

Dreamweaver CS3 Site Maintenance Advanced Concepts ...which can be used to hand code entire sites, or customize specific page sections. This course explores these coding features, and provides basic coverage of XML and XSLT. Collaborative site design, site map creation, and Dreamweaver extensions are also covered. Following the creation of a web site, significant amounts of time are spent on testing, maintenance, and management. Dreamweaver CS3  more...

Cisco CVOICE 8 0 Voice Port Implementation Codecs DSPs ...derstanding of the signaling and characteristics that are specific to each type of interface. Digital trunks are used to connect to the public switched telephone network (PSTN), to a PBX, or to the WAN, and are widely available worldwide. This course maps out analog and digital interfaces; examines analog voice ports, analog signaling, and configuration parameters for analog voice ports; and  more...

The Fundamentals of Globalization Analyzing the Global Environment The Fundamentals of Globalization: Analyzing the Global Environment A global organization needs to be sensitive to the environmental factors that shape national and global markets. Awareness of conditions at national and global levels enables managers to respond appropriately to the constantly changing social, political, economic, and technological forces they will have to navigate.  more...

Protecting and Sharing Excel 2007 Workbooks ...s are available in Excel 2007. Workbooks, worksheets, and specific data within worksheets, can be protected, enabling only those with access to view or make changes to them. Workbooks can be shared so that multiple people can access required data, and changes made to workbooks can be tracked, accepted or rejected, and merged. The use of Excel Services and Microsoft Windows SharePoint Services  more...

Instant Text and Unified Messaging in Outlook 2007 ..., a feature that allows you to set access permissions for specific messages. Setting these restrictions secures your sensitive information against forwarding, printing, and copying. In addition, when used with an Exchange Server, Outlook 2007 provides you with a comprehensive messaging approach, including instant and text messaging to mobile devices. It also allows you to receive and listen to  more...

Queries and Reports in Access 2007 Queries and Reports in Access 2007 Microsoft Queries and reports are used in Access 2007 to convert data into useful information and are an essential part of any database application. Access 2007 has a Query Wizard which simplifies the process of formulating a query and provides various methods of creating reports to present summarized information easily and effectively. This course explores  more...

Advanced Data Management in Access 2007 Advanced Data Management in Access 2007 Microsoft You can use Microsoft Access 2007 to manage your data efficiently using advanced techniques. There are many advanced methods that can be used for modifying and enhancing tables, reports, queries, and forms in order to meet your business needs. This course explains and demonstrates retrieving and validating data, using subforms and subreports,  more...

JavaScript Functions Regular Expressions JavaScript: Functions & Regular Expressions In JavaScript, all functions are technically Function objects and provide users with an alternative way to encapsulate statements to perform more powerful and useful actions in a reusable piece of code. Regular expressions ease the task of validating data in JavaScript programs. This course will explore how to use Function objects and useful  more...

Managing Virtual Teams Managing Virtual Teams Virtual teams are emerging as the basic unit for conducting business of all types. Studies show that over 80 of workers today are involved in some way with team members who are not physically located in the same office. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new  more...

Cisco IUWNE 1 0 Wireless Regulation Bodies Standards Certifications ...ectrum. Rules regarding what transmit power is allowed in specific frequencies differ between regions. In order to allow for interoperability between regions, a common set of rules, or protocols, for sending information is needed for vendors to follow when designing their wireless devices. This course describes wireless regulation bodies, such as the IEEE and Wi-Fi Alliance, as well as code  more...

Cisco IUWNE 1 0 Unified Wireless Network Basic Architecture Cisco IUWNE 1.0: Unified Wireless Network Basic Architecture Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 Depending on the size of a wireless network, the number of deployed access points (APs) can run from a single AP to thousands on a single campus. As WLANs get bigger and the number of devices grows,  more...

Cisco IUWNE 1 0 Access Point Management ...co Mobility Express Architecture and explains some of the specific differences between it and the enterprise version of the Cisco Unified Wireless Network solution. This course maps to the 640-721, Implementing Cisco Unified Wireless Networking Essentials (IUWNE), exam objectives for describing the Cisco Mobility Express Wireless architecture (Smart Business Communication System SBCS, Cisco  more...

Getting Started with ADO NET Connections Commands ... data by using command objects and the DataReader object. Specific topics covered in the course include and introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual Basic 2008, and using ADO.NET command objects and DataReaders. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS):  more...

Managing ADO NET Connections Commands with VB 2008 ...using generic data-access code to establish a connection. Specific topics covered include optimizing ADO.NET connections and commands, ADO.NET transactions, and working with Multiple Active Result Sets (MARS) and asynchronous commands. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5,  more...

Getting Started with Data Sets Using VB 2008 ...as one of the key components of the ADO.NET architecture. Specific topics covered include creating DataSets with Visual Basic 2008, working with typed and untyped DataSets, and configuring typed DataSets and DataAdapters. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ADO.NET Application  more...

Viewing Navigating Data With ADO NET Data Sets Using VB 2008 ...mplish this using ADO.NET DataSets and Visual Basic 2008. Specific topics covered include how to manage and constrain data relationships in a DataSet using DataRelation objects and ForeignKeyConstraints, and accessing and manipulating data using DataViews and the DataViewManager. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology  more...

Updating ADO NET Data Sets with VB 2008 ...so how to manage the integrity of the data being updated. Specific topics covered include updating data sources, committing changes to data sources, managing data integrity, and how to deal with data concurrency violations and exceptions. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5,  more...

Using Query Notifications Synchronizing Data With VB 2008 ...cient, remote use of data using synchronization services. Specific topics covered include using query notifications, and SqlDependency and SqlCacheDependency. Topics also look at the various aspects of synchronizing data, including creating a synchronization services application and configuring synchronization in Visual Studio. This course is one of a series in the SkillSoft learning path that  more...

The ADO NET Entity Framework LINQ ...ework and LINQ to develop and optimize data applications. Specific topics covered include the ADO.NET Entity Framework, ADO.NET Object Services, the EntityClient Provider and Connection Strings, and the using LINQ and ADO.NET 3.5. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ADO.NET  more...

Creating Consuming Server Controls With VB 2008 and ASP NET 3 5 ..., addition, and customization of ASP.NET server controls. Specific topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 3.5 web application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist  more...

Data Service Integration With VB 2008 and ASP NET 3 5 ... and utilizing Windows Communication Foundation services. Specific topics covered include using data-bound and data source controls, data access and data binding, LINQ, and utilizing WCF services in an ASP.NET 3.5 application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ASP.NET  more...

ASP NET AJAX and Client-Side Scripting With VB 2008 and ASP NET 3 5 ...side script in web applications using Visual Studio 2008. Specific topics covered include the support for AJAX in the latest version of ASP.NET, how web forms can take advantage of ASP.NET AJAX controls, what the client-side library is and how both ASP.NET and AJAX interact with it, and finally how to handle common events raised by ASP.NET AJAX components. This course is one of a series in the  more...

XML Mobile Web Apps with VB 2008 and ASP NET 3 5 ...L support provided by ASP.NET 3.5 and Visual Studio 2008. Specific topics covered include using LINQ to XML, how to read and write XML, and how to use XPath to process XML data. The course also explores the provided support for mobile web applications including their creation and device specific customization. This course is one of a series in the SkillSoft learning path that covers the  more...

Configuring Deploying Web Application with VB 2008 and ASP Net 3 5 ...e to deploy them, highlighting the pros and cons of each. Specific topics covered include configuring ASP.NET 3.5 web applications and providers. Also covered in the course is how to compile web applications using both Visual Studio and command line utilities, and how to use deployment tools such as XCopy, the Windows installer, and the Publish Website Tool. This course is one of a series in  more...

Debugging Tracing Monitoring ASP NET Apps With VB 2008 ...s how to use ASP.NET 3.5 code to help to accomplish this. Specific topics covered include debugging web applications both locally and remotely, debugging ASP.NET AJAX applications, and using the tracing and monitoring features to promote good application health. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft  more...

Optimization Customization With VB 2008 and ASP NET 3 5 ...loy these tools to develop and optimize web applications. Specific topics covered include modifying page layout with master pages, using themes, and utilizing Web Parts in ASP.NET 3.5 web applications. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ASP.NET Application Development 70-562.  more...

Windows Forms Creation with VB 2008 ...ate and configure Windows Forms using Visual Studio 2008. Specific topics covered include basic form creation, modifying controls and layout in a Windows Form and creating event handlers. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, Windows Forms Application Development 70-505. Passing  more...

Printing MDI Forms Usability With VB 2008 ... add further functionality and controls to Windows Forms. Specific topics covered include printing, MDI Forms, globalization and localization, and using accessibility and assistance controls in Windows Forms. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, Windows Forms Application  more...

Custom Controls Asynchronous Programming with VB 2008 ...nous programming techniques to handle multiple processes. Specific topics covered include composite controls, customization and inheritance, using the BackgroundWorker component, and asynchronous operations, methods, and threads in .NET Windows Forms. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET  more...

Application Configuration Deployment with VB 2008 ...igure application permissions using ClickOnce deployment. Specific areas covered include ClickOnce deployment, using the Windows Installer, security in .NET Windows Forms, and Trusted Application Deployment. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, Windows Forms Application  more...

Creating Hosting and Communication in WF with VB 2008 ...e and configure WF applications using Visual Studio 2008. Specific topics covered include creating and hosting workflows, managing the workflow lifecycle, workflow communication, and utilizing workflow services. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, Microsoft .NET Framework 3.5  more...

Activities Rules and Conditions in WF with VB 2008 ...nd conditions to control the way WF applications execute. Specific topics covered include creating and using activities in workflows, utilizing custom activities, applying rules and rule sets, and implementing conditional branching logic in a workflow. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET  more...

Transactions Compensations and Runtime Services in WF with VB 2008 ...so implement persistence of workflows and error handling. Specific areas covered include transactions and compensations, error handling, runtimes services, persistence, and tracking and monitoring. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, Microsoft .NET Framework 3.5: Windows  more...

Creating WPF Applications with VB 2008 ... application creation, configuration, and event handling. Specific topics covered include creating WPF applications, handling events, and configuring commands and application settings. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5 Windows Presentation Foundation Application Development  more...

Creating User Interfaces with WPF and VB 2008 ... and layout options that comprise the WPF User Interface. Specific topics covered include creating and configuring controls, creating user and custom controls, layout panels, and utilizing Windows Forms in a WPF application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5 Windows  more...

WPF Content Creation Management with VB 2008 ... documents, and also share resources across applications. Specific areas covered include creating and configuring graphics, utilizing images and multimedia in WPF, creating and formatting documents, and utilizing binary and logical resources in WPF applications. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft  more...

WPF Databinding with VB 2008 ...nverts, validates, and formats data in a variety of ways. Specific areas covered include binding to elements, using multiple bindings, utilizing ADO.NET data objects, formatting the display of data, and also data conversion, validation, filtering, sorting, and grouping. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS):  more...

Customizing Deploying WPF Applications with VB 2008 ...plications are deployed and managed after they are built. Specific areas covered include UI customization, animation, localization, various application deployment options, and managing how updates are made. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5 Windows Presentation Foundation  more...

NET Framework 4 0 Web Form Controls with VB 2010 ..., addition, and customization of ASP.NET server controls. Specific topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 4.0 web application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist  more...

NET Framework 4 0 Data Integration with VB 2010 ...vices as well as how to create and modify a Dynamic Data. Specific topics covered include using data-bound and data source controls, dynamic data, data access and data binding, LINQ, and utilizing WCF data services in an ASP.NET 4.0 application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications  more...

NET Framework 4 0 Client-Side Scripting AJAX with VB 2010 ...side script in web applications using Visual Studio 2010. Specific topics covered include client-side scripting and the Document Object Model, the support for AJAX in the latest version of ASP.NET, ASP.NET AJAX controls, using jQuery to call ASP.NET AJAX methods and how both ASP.NET and AJAX interact with it, and finally how to handle common events raised by ASP.NET AJAX components. This course  more...

NET Framework 4 0 ASP NET MVC 2 with VB 2010 ...ribes how to create applications based on this framework. Specific topics include creating and debugging ASP.NET MVC applications, ASP.NET MVC Routes and URLs, and utilizing controllers, actions and views. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with Microsoft .NET Framework 4.0,  more...

NET Framework 4 0 Configuring Deploying Web Apps with VB 2010 ...e to deploy them, highlighting the pros and cons of each. Specific topics covered include configuring ASP.NET 4.0 web applications and providers. Also covered in the course is how to compile web applications using both Visual Studio and command line utilities, and how to use deployment tools such as XCopy, the Windows installer, and the Publish Website Tool. This course is one of a series in  more...

NET Framework 4 0 Debugging Tracing Monitoring Web Apps with VB 2010 ...s how to use ASP.NET 4.0 code to help to accomplish this. Specific topics covered include debugging web applications both locally and remotely, debugging ASP.NET AJAX applications, and using the tracing and monitoring features to promote good application health. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft  more...

NET Framework 4 0 Web Application Optimization Customization with VB 2010 ...loy these tools to develop and optimize web applications. Specific topics covered include modifying page layout with master pages, using themes, and utilizing Web Parts in ASP.NET 4.0 web applications. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with Microsoft .NET Framework 4.0,  more...

SQL Server 2008 Security Management ... permissions to complete the task, for example, running a specific store procedure to access underlying objects. This course demonstrates how to create SQL Server logins, database users, and how to grant permissions, including server and database roles. It also addresses how to use encryption to protect a database and database data, as well as how to use impersonation using the EXECUTE AS  more...

SQL Server 2008 Database Management ...an also use maintenance plans to run a series of tasks on specific databases using a schedule or on demand. This course demonstrates how to confirm the integrity of a database, manage database files, and how to create maintenance plans using a wizard or the designer. The course also addresses how to move data between SQL Server instances using detach and attach methods and the Copy Database  more...

SQL Server 2008 Database Monitoring and Performance ... to monitor SQL Server 2008 using counters, which monitor specific aspects of the server for performance issues. SQL Server 2008 includes the Activity Monitor, which provides an overview of the system's performance in real-time. And the Database Engine Tuning Advisor enables administrators to analyze a database's workload and then implement recommendations to provide better performance for the  more...

SQL Server 2008 Backups Restores and Database Snapshots ...se snapshots, which can be used to revert a database to a specific point when the snapshot was taken. This helps to store historical data and provides protection against administrative errors. This course demonstrates how to perform backup and recovery operations, as well as how to create database snapshots and revert to a database snapshot. This course is one of a series in the SkillSoft  more...

Creating Implementing Database Objects in SQL Server 2008 ...in the database, views to allow access to the data within specific tables, and indexes to optimize the performance of the database for data retrieval. This course identifies each of these database objects and demonstrates the steps required to administer them within the SQL Server 2008 Management Studio tool. This course is one of a series in the SkillSoft learning path that covers the  more...

Performing Advanced Query Techniques in SQL Server 2008 ...ement. UNION, INTERSECT, and EXCEPT can be used to gather specific results in a query. Transact-SQL also provides features that manage international concerns with regards to stored data, such as the collation and sort order. This course demonstrates how to perform advanced query techniques to manipulate data. It also identifies how to work with the COLLATE clause to manage international  more...

Using SQL Server 2008 Messaging Full-Text Search Scripts Track Changes ...t can work with other SQL Server components to complete a specific task by communicating using messages to relay the task information within the instance or between instances of SQL Server 2008. SQL Server 2008 also offers a way for developers to track changes within the database using either change tracking or change data capture. SQL Server's full-text search component can be implemented to  more...

Oracle Database 11g Optimizer Statistics Hints Cursor Sharing Oracle Database 11g: Optimizer Statistics, Hints & Cursor Sharing Oracle Optimizer statistics describe details about the database and the objects in the database and are used by the query optimizer to select the best execution plan for each SQL statement. This course covers gathering optimizer and system statistics, setting statistic preferences, using dynamic sampling, and manipulating  more...

Oracle Database 11g RAC Performance Tuning ...erformance as efficiently as possible. Although there are specific tuning areas for Oracle Database 11g: RAC, such as instance recovery and interconnect traffic, you will get the best performance by tuning your RAC system the same as you would with a single-instance system. The same tuning tools are available for RAC as would be for a single-instance system. This course explains instance  more...

Oracle Database 11g R2 Oracle Scheduler Secure Backup ...ciency and usability. These include allowing users to get specific email notifications about job activities, triggering jobs to automatically execute when the specified file is received, enabling jobs to run on multiple nodes while managing it from a central location, and running PL/SQL on a remote database as a job. Oracle Database 11g Release 2 also offers backup to Amazon S3 through the  more...

Operations Management Facilities Planning Management Operations Management: Facilities Planning & Management Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production. Decisions about facility location must consider access to customers, resources, and utilities. Layout of  more...

IT Project Management Essentials Introduction to IT Project Mgmt ...project management processes and tools to account for the specific characteristics of the IT environment. By applying these processes and tools in a way that suits the project type and complexity, managers can significantly improve project success rates. This course describes how IT projects differ from other project types and points to the benefits of applying project management principles to  more...

Overcoming Challenges When Managing Experts Overcoming Challenges When Managing Experts Getting the most out of your experts can sometimes be difficult. They might display characteristics that on the surface seem unmanageable. You have to carefully plan how you interact with such challenging experts if you want them to help you in a productive way. This course explores ways you can promote harmonious working relationships with your  more...

Techniques for Communicating Effectively with Senior Executives Techniques for Communicating Effectively with Senior Executives Understanding how to communicate effectively with senior executives is a valuable skill for any professional. How else will you pitch your great idea to your CEO or report on key successes or failures? What if you've got only a few minutes to get your message across? This course provides direction on how to carry out  more...

HR as Business Partner Linking HR Functions with Organizational Goals HR as Business Partner: Linking HR Functions with Organizational Goals Fulfilling business and organizational goals is at the heart of transformational HR. Where transformational HR is in place, the HR function is directly involved in developing, refining, and implementing an organization's strategic goals. An organization can measure its success only if its end goals are well defined. To  more...

NET Framework 4 Web Form Controls with C 2010 ..., addition, and customization of ASP.NET server controls. Specific topics covered include creating and consuming server and user controls, dynamically loading controls, performing control validation and using controls to implement security in an ASP.NET 4 web application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS):  more...

NET Framework 4 Data Integration with C 2010 ...vices as well as how to create and modify a Dynamic Data. Specific topics covered include using data-bound and data source controls, dynamic data, data access and data binding, LINQ, and utilizing WCF data services in an ASP.NET 4 application. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development  more...

NET Framework 4 Client-Side Scripting AJAX with C 2010 ...side script in web applications using Visual Studio 2010. Specific topics covered include client-side scripting and the Document Object Model, the support for AJAX in the latest version of ASP.NET, ASP.NET AJAX controls, using jQuery to call ASP.NET AJAX methods and how both ASP.NET and AJAX interact with it, and finally how to handle common events raised by ASP.NET AJAX components. This course  more...

NET Framework 4 ASP NET MVC2 with C 2010 ...ribes how to create applications based on this framework. Specific topics include creating and debugging ASP.NET MVC applications, ASP.NET MVC Routes and URLs, and utilizing controllers, actions and views. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with Microsoft .NET Framework 4.0,  more...

NET Framework 4 Configuring Deploying Web Applications with C 2010 ...e to deploy them, highlighting the pros and cons of each. Specific topics covered include configuring ASP.NET 4 web applications and providers. Also covered in the course is how to compile web applications using both Visual Studio and command line utilities, and how to use deployment tools such as XCopy, the Windows installer, and the Publish Website Tool. This course is one of a series in the  more...

NET Framework 4 Debugging Tracing Monitoring Web Applications with C 201 ...ses how to use ASP.NET 4 code to help to accomplish this. Specific topics covered include debugging web applications both locally and remotely, debugging ASP.NET AJAX applications, and using the tracing and monitoring features to promote good application health. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft  more...

NET Framework 4 Web Application Optimization Customization with C 2010 ...loy these tools to develop and optimize web applications. Specific topics covered include modifying page layout with master pages, using themes, and utilizing Web Parts in ASP.NET 4 web applications. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Web Applications Development with Microsoft .NET Framework 4, 70-515.  more...

Getting Started With ADO NET 4 Connections Commands Using C 2010 ... data by using command objects and the DataReader object. Specific topics covered in the course include an introduction to ADO.NET, defining ADO.NET Connection objects, managing connections with Visual C# 2010, and using ADO.NET command objects and DataReaders. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist: Accessing Data  more...

Managing ADO NET 4 Connections Commands with C 2010 ...using generic data-access code to establish a connection. Specific topics covered include optimizing ADO.NET connections and commands, ADO.NET transactions, and working with Multiple Active Result Sets (MARS) and asynchronous commands. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist: Accessing Data with Microsoft .NET  more...

Getting Started with ADO NET 4 DataSets Using C 2010 ...as one of the key components of the ADO.NET architecture. Specific topics covered include creating DataSets with Visual C# 2010, working with typed and untyped DataSets, and configuring typed DataSets and DataAdapters. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist: Accessing Data with Microsoft .NET Framework 4 Exam  more...

Viewing Navigating Data with ADO NET 4 DataSets Using C 2010 ...ccomplish this using ADO.NET DataSets and Visual C# 2010. Specific topics covered include how to manage and constrain data relationships in a DataSet using DataRelation objects and ForeignKeyConstraints, and accessing and manipulating data using DataViews and the DataViewManager. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology  more...

Updating ADO NET DataSets With C 2010 ...so how to manage the integrity of the data being updated. Specific topics covered include updating data sources, committing changes to data sources, managing data integrity, and how to deal with data concurrency violations and exceptions. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist: Accessing Data with Microsoft .NET  more...

Providing Cloud Security ...gards to security in the cloud are exaggerated, there are specific areas to be aware and cautious about. The key is knowing your IT infrastructure and needs, as well as carefully assessing the cloud provider offering and security measures. The course introduces control assessment frameworks and models that can be used in assessing your risk in going to the cloud and evaluating the cloud  more...

Dealing with Common Meeting Problems Dealing with Common Meeting Problems Have you ever been in a meeting where conflict got in the way of achieving meeting goals? Where someone dominated the discussion and others didn't contribute at all? Where the discussion wandered and little was accomplished? The human factor can introduce problems in meetings, despite your best preparation and planning endeavors. But you can learn to  more...

EU Privacy Data Security ...ically critical data between the member states. While the specific laws for each member state differ, the Directive serves as the primary guidance for all the laws. In other words, member states may have more stringent interpretations of the Directive, but they cannot be less stringent than the requirements outlined in the Directive. There are significant differences across the EU member states  more...

Cummunicating During Difficult Times ...with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities include communicating strategic vision, explaining the rationale for decisions made, and translating those decisions into day-to-day operational terms. Leaders need to communicate to employees how decisions made in difficult times will benefit them and the organization, and  more...

ITIL reg 2011 Edition Overview Certification Benefits ...ow exactly what level of certification is right? And what specific areas, whether it be in your individual professional career, or your organization as a whole, would benefit from ITIL certification? And how? This course provides a detailed overview of the purpose, vision, and principles of the ITIL certification scheme. Specifically, the course covers the knowledge areas, target audience, and  more...

LD: Who are They? Provides information focusing on the identification, instruction, and assessment of individuals with specific learning disabilities and learning differences.  more...

ABC+D Principles of Healing ... them together, or at different times? What if you have a specific problem, (i.e. kidney infection) should you take herbs for that problem along with cleansing or building herbs? What herbs/supplements act as activators, (i.e. vitalize the program you are on)? In this course you will examine the four principles of healing: Activate, Build, Cleanse and Direct Aids. You will be given a Health  more...

How to Get an Accent in a Month: A Brief Study of Southern Literature This course examines characters, scenes and plots involved with Southern regional literature. This course examines different forms of Southern literature: the characters, scenes and plots involved with this type of regional literature. By examining short stories by several different Southern authors, students will gain appreciation of this style of writing, learn how to recognize key style  more...

Learn HTML All By Yourself- Advanced ...on, you will be able to create your own custom forms. For specific topics studied in this 5 week advanced course, click on the link at the bottom of this page that reads "Preview of lesson contents and lesson plans". The structure of each lesson is the same as that of our 6 week introductory course and is written by the same author, John Gilson. John`s many examples are clear and easy to  more...

Writing Web Content (Master Class)-Self Directed ...e, you get detailed guidelines. Each guideline comes with specific tactics to adopt when writing, background on ?the reason why,? before-and-after examples, advice on how the guideline should be adapted for particular audiences, challenges, and answers. You?ll write lots of short passages, review the prose on public sites, and evaluate how well these sites follow our guidelines. I give you  more...

Introduction to Technical Writing for Industry ... a technical communicator?s day. Each lesson focuses on a specific area of technical communications and you will receive information, resources, questions and assignments geared towards the specific area. You can email any questions, thoughts, or concerns you may have at any time. After your writing assignment has been completed and submitted, it will be reviewed and returned with comments.  more...

Expert Certificate Course in Medical Coding ...m" which helps one retain information on multiple levels. Specific information is presented, then interactively tested for retention. Background: Requires a strong clinical background to analyze the contents of medical records and candidates must be detail-oriented, analytical, and have exemplary organizational skills. Prerequisite is a medical background or a Medical Terminology Course (see  more...

Paralegalism Career Overview ...l`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students with insight about this fast-growing area of the law.REQUIRED TEXT: West`s Paralegal Today: The Essentials. 2nd Edition. Roger LeRoy Millier & Mary Meinzinger Urisko. 2000. Delmar  more...

Legal Nurse Consulting Certificate Program ...cipant will write up an analysis of the case according to specific instructions provided by the instructor. After successful completion of all four (4) Modules and the four examinations, the participant will complete the program and receive the Certificate. The certificate program is a self-paced, guided study course. Participants are given sixteen (16) weeks to complete the program. You may  more...

Creating Outstanding Online Help: A Self-Directed Study (Software Industry) This course is for you if you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline. The major assignment is to create a detailed online help system outline and submit a mini-essay about  more...

Creating Outstanding Online Help: Principals and Practice (Software Industry) If you have little or no experience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another  more...

Living Online - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Living Online. This covers the skills outlined in the Living Online portion of the IC3 certification exam. In it, students will look at how computers affect our daily lives, the relationships among different networks (i.e., computer, telephone, and the Internet), proper "netiquette," and how to keep their  more...

QuickBooks Pro 2001 Level 1 ...and manage the financial information of a small business. Specific features of interest include the Customer Detail Center and the Vendor Detail Center. After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro 2001 to create and manage the financial information of a small business. Students will complete such tasks as creating  more...

QuickBooks Pro 2002 Level 1 After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro 2002 to create and manage the financial information of a small business. This course introduces the basic features of QuickBooks Pro 2002, including customer, vendor, employee, and inventory management. Students will learn how to add and edit customers; add vendors and purchase  more...

Windows 98 New Features This course will introduce students to the new features found in Windows 98, including Internet-related features. Creating a Web page using FrontPage Express and using the Online Help option are just two of the specific topics that will be covered.  more...

Social and Emotional Learning ... to help you prepare for the meeting. You will also learn specific techniques for communicating the decision and handling difficult employee reactions. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. There are strict legal requirements as well as personal accountability when discharging an employee. This course covers all the  more...

Guardianship Decisions for Elderly Loved Ones Course description -- Being designated as a guardian for an elderly or otherwise disabled loved one can be a daunting responsibility. This course will remove some of the apprehension and fear by providing specific directions for determining appropriate care alternatives, alerting you to pitfalls, giving you ideas for maintaining the loved onea ™s quality of life, and enlisting the support of  more...

Interviewing Skills for Job Candidates ...terviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera ™s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and how to negotiate the best offer if you are selected. IMPORTANT NOTE: INTERNET  more...

Mastering Cold Calls Course description -- There are some specific strategies that can help a sales person become more confident and competent in making cold calls, and this course has them. It describes both the technical and the psychological techniques and methods to help you overcome your apprehension and conduct a call that gets results. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape  more...

Preventing Sexual Harassment for Employees ...o employees, things to avoid in the work environment, and specific employee responsibilities. There are tips to help employees examine their own attitudes and behaviors, and warnings about things they might be doing unintentionally that give the wrong impression. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Preventing sexual  more...

Setting Performance Goals and Expectations ...ls and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly. It also includes documentation guidelines and techniques to help you get results through effective feedback and positive reinforcement. IMPORTANT NOTE: INTERNET EXPLORER  more...

Telephone Sales Skills ...specific selling techniques and strategies that sales people need to be effective over the phone. It gives suggestions for relieving the anxiety of picking up the phone; checklists to make sure you are prepared for that all-important conversation, and techniques for polishing your over-the-phone approach. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other  more...

5 Steps to Effective Persuasive Business Communication ...nd persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. You  more...

Complete Guide to Medical Math for the Health Care Professional (Crane) ...you will understand each skill and how to recognize those specific types of problems. Sample Problems - Sample problems are worked out step-by-step for you to use as guidelines when performing your own calculations. Tutor Sheets we bring you this exclusive learning tool. Every Tutor Sheet problem guides you through each step just as if you had your own personal tutor!Homework Problems -  more...

Learn How To Write Effective Persuasive Written Communication ...nd persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude achieving a successful outcome. You  more...

Boost Your Self-Confidence And Enjoy Selling Success Reinforce your self-motivation, understand how to improve your attitude and set goals. Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your  more...

How to Ask The Right Questions To Maximize Influence And Minimize Objections Develop a deliberate strategy that results in overcoming objections and makes and keeps the sale. More important than what you say is what you ask. People believe their answers to questions more often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using  more...

Career Assessment Profile ...s of leadership development that need the most attention. Specific opportunities for development. Jobs that have the best potential for high career satisfaction. The information contained in your Profile may clarify how you think about yourself as a leader, which, in turn, may be useful to you as you consider such key questions as:Which aspect of business should I study next? How can I leverage  more...

Leadership Assessment Profile ...s of leadership development that need the most attention. Specific opportunities for development. Jobs that have the best potential for high career satisfaction. The information contained in your Profile may clarify how you think about yourself as a leader, which, in turn, may be useful to you as you consider such key questions as:Which aspect of business should I study next? How can I leverage  more...

The Entrepreneurship Certificate in Marketing Mastery Program ... the instructor. For students who currently do not have a specific idea for a business, it is suggested that they pick a business that they are interested in learning about. For example, an internet-only retailer or a consulting firm. To be a successful entrepreneur you must be able to quickly and clearly communicate your business concept, relaying both your passion and the essence of your  more...

Internet Explorer 7 Series ...tion being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily  more...

Reaching Teenagers ...specific ways you can reach out to teens and provide asset building programs in your library. Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library. You will be given tools that you can utilize to begin defining or redefining your teen program. At the end of each course section, you will complete projects  more...

Improving Co-Worker Relationships ...n your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today. Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is based on proven theories of communication, which can help you and your library. In just an  more...

Shipping with Dry Ice ...s course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can  more...

IATA Dangerous Goods ...specific exercises related to the transportation of dangerous goods by air from a shippers perspective. This course covers the fundamentals of shipping dangerous goods by air according to the IATA regulations. Our 10 step approach encompasses all of the activities which must be addressed when preparing a dangerous goods for shipment by air. This course has been updated to include recent changes  more...

Online Research Techniques ...nline using Grolier Online and GaleNet. Learn how to find specific information using these comprehensive Web-based resources. Online Research Techniques is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited University and offers State Board Continuing  more...

NETS`T - National Education Technology Standards for Teachers ...andards areas contain performance indicators that provide specific outcomes to be measured when developing a set of assessment tools. The standards and the performance indicators also provide guidelines for teachers currently in the classroom. More than 90 percent of U.S. state departments of education have adopted, adapted, or referenced ISTE NETS because they are sensible, usable,  more...

Instructional Design Series This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner  more...

Dreamweaver 8 Series ...tion being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in a dictionary, or in MindLeaders Reference Library (for subscribers). n addition, it lets them find other occurrences of the term in the same course. Search text enables learners to  more...

Flash 8 Series ...tion being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Supplied sample files include sample documents, application files, programs, and programming code that enable learners to practice with these files, enhancing the learning experience. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web,  more...

Adobe Flash CS3: ActionScript 3 Animation and Games ...ance your knowledge and use of ActionScript 3 by taking a specific look into Animation and Game Design. Instructed by John Ulliman, this series which is available online and on DVD-ROM, goes step-by-step through the new ActionScript 3 structure and classes. You'll also get some hands-on experience by building several typical games using Flash CS3 and ActionScript. Plus, you will also learn how  more...

Adobe Flash CS4 Professional: Essentials ...specifically to the needs of a beginner or intermediate user of Adobe Flash CS4. During the course you will learn how to create, animate and efficiently mange your rich media content via the brand new CS4 interface. You will understand how to correctly implement features like the new motion tween, motion presets, ActionScript3 event handling and how to professionally set up your site. This  more...

Advanced Certificate in Technical Writing ... in a robust course of study that they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and administer the program. Open to new and existing  more...

Effective Management Principles Within the Law ...ften, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate management training or any at all. Managing within the Law Effective management is vital to a successful company. Too often, individuals who have excelled in a company due to a specific skills set are promoted to managerial positions before having adequate  more...

Doing Business in China ...st contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the  more...

Expert Certificate Course in Medical Billing ...specific to Medical Billing & Insurance Reimbursement. It is designed to help you learn all of the clerical functions that a medical biller performs in order to process forms quickly and accurately. This course is designed to help you learn all of the clerical functions that a medical biller performs in order to process the HCFA-1500 form quickly and accurately. It also covers understanding  more...

Front Desk Agent- Instructor Led ..., cover letter and interview information with instruction specific to the travel and tourism industry. In addition, the Job Board provides access to comprehensive and frequently updated national databases of tourism jobs sponsored by industry leading organizations such as ASTA and ISTTE. Benefits of Front Desk Agent: The Front Desk Agent Quantum Learning's Front Desk Agent Tourism Career  more...

ISO 13485 Medical Devices General Employee Training ...specific to organizations providing medical devices, regardless of the type or size of the organization. This course provides a basic understanding of ISO 13485: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later. ISO 13485 Medical Devices General Employee  more...

Learn How to Write Persuasive Web-Based Text ...n method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps  more...

Management & Leadership Continuous Quality Improvement (CQI) Training Program This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization. In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of  more...

Microsoft Certified Application Specialist Office 2007 ... the Microsoft Business Certification program, identifies specific skills covering the most in-demand 2007 Microsoft Office system products Microsoft Office Word 2007, Excel 2007, PowerPoint 2007, Access 2007, and Outlook 2007 as well as the Windows Vista operating system. The MCAS certification is replacing the Microsoft Office Specialist or MOS certification for the Office 2007 Suite. The  more...

MSHA Part 46 Refresher ...hin the Part 46 training that must address issues of your specific operation. This course offers special instruction that will help you do that as well as provide training for the more generic MSHA recommended topics. In addition, it will help you accomplish your ultimate goal beyond MSHA compliance: to keep you safe in mine work areas. You should be aware of what regulations cover your  more...

Office 2007 Series (Fast Track) ...tion being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily  more...

Project Management Professional- (Self Directed) ... the identification, selection, and planning of projects. Specific topics include: organization structure, project selection and scope definition, project team selection and development, work breakdown structures and statements of work, project scheduling, and budgeting, resource allocation, risk management planning, and project controlling. Students who are preparing for the PMI (Project  more...

Success Strategies Training Program for Management & Leadership ...designed to be incorporated in all organizational levels. Specific, proven strategies for success are gathered from some of the world?s best executives and professionals. The strategies are based on a success pyramid method of working the basics first, and then climbing to the top. Get the most out of your managers, leaders and front line employees with the Success Strategies Training Program.  more...

Build Your Own BIZ - Writing a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the  more...

Doing Business in India ...st contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the  more...

Essential Spanish ...est to see how you are getting along. Each act deals with specific areas of everyday encounters: simple personal information; food and drink; shopping; asking directions; travel and accommodation. Throughout the exercises there are two couples you will interact with. Tony and Kate are fluent Spanish speakers from England, who meet up on a trip to Spain. Se?or L?pez is a businessman from  more...

CompTIA A+ 2009 The A+ certification validates the latest skills needed by today ™s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic  more...

Writing Web Content (Master Class) ...e, you get detailed guidelines. Each guideline comes with specific tactics to adopt when writing, background on ?the reason why,? before-and-after examples, advice on how the guideline should be adapted for particular audiences, challenges, and answers. You?ll write lots of short passages, review the prose on public sites, and evaluate how well these sites follow our guidelines. The instructor  more...

How to Motivate Employees ...st contains active hyperlinks, permitting quick access to specific topics. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the  more...

Certificate in Professional Technical Communication ...lp new and existing writers work within a range of styles specific to the field of technical writing. A successful completion of the program results in earning a paper-based Certificate of Completion from the prestigious University of Massachusetts-Amherst. Students may apply for tuition financing. Multiple employee and STC Member Discounts are available. See the full description for more  more...