Instructor Led Staff Training Classes in Malaysia

Psychology of Selling Professional Selling Closing Techniques ...anaging business. These courses will provide you or your staff what they need psychologically before sales take place, the process of professional and effective selling and also the most important task in sales that is how to effectively close a sale first time and every time. Program Objectives: By the end of this course, the participants will able to: a. Identity the selling psychology to  more...

5S Housekeeping - Workplace Organisation ...5S Action Course The course is designed for shop floor staff such as operators, line leaders and supervisors as well as technicians. This course will equip them with thenecessary skills and knowledge to practice 5S activities and execute 5S projects in their own work areas. At the end of the course, the participant will: ? Understand the importance of good housekeeping and workplace  more...

G K Lim's Customer Service Excellence Training ...erent industries. Today, it's corporate suicide for your staff to take customer service lightly. Your people cannot afford just to show that they care. Customers are no more numbers or statistics; neither are they "markets," "marketing," or "territory." Without them, your products or services remain on the shelf. Without them, there's no income, no salary for everybody in the company.  more...

G K Lim's "It's A Deal -- Effective Business Negotiation Skills" ...directly influences corporate profitability. All company staff members SHOULD know how to negotiate. If you don't know the principles, you are costing your company millions of dollars in lost opportunities. Most probably, your prospects, customers, suppliers, partners and associates are applying negotiation principles and tactics on you, encouraging you to give them a bigger portion of your  more...

Managing Managerial Effectiveness This course will introduce the participants to a holistic view of effective and efficient supervisory and management. The main focus is to develop high performance and capable manpower in performance development. Most of the time, we often forgotten that human factor is one of the key elements in ensuring the success of the process and productivity. Participants will be able to understand the  more...