Staff Web-based Seminars

Effective Business E-mail From junk mail to special delivery ...rpreted. Effective Business E-mail helps you and your staff plan content and format so that messages are easy to read, on target, and memorable. Effective Business E-mail explores how to: 1. Write an attention-getting subject line and grab readers from the get-go. 2. Say hello--the importance of salutations in the global marketplace. 3. Use the most appropriate tone and style and  more...

FCPA and Global Anti-Bribery Compliance The first step in preparedness is knowledge; this program offers just that. During this 60-minute webinar we will examine: Why you should be concerned about the dramatic increase in prosecutions for violations of the Foreign Corrupt Practices Act (FCPA) and other international anti-bribery laws; The requirements of the FCPA, the U. K. Bribery Act 2010 and other global anti-bribery laws; Ways  more...

Business Development Strategies Staying in Touch Have your clients forgotten you, lost your business card or even know who you are anymore? Have you moved and lost clients because they cana ™t find you? Sometimes your clients need your services, but dona ™t know how to reach you. You are losing business and they are going to the closest competition. It is less expensive and takes less time to keep existing  more...

BMC Remedy Service Desk 76 Using WBT This online course provides service desk support staff (service desk analysts, problem coordinators, and specialists) and support staff managers (group coordinators) with the information needed to use BMC Remedy Service Desk 7. 6 (BMC Remedy Incident Management and BMC Remedy Problem Management) to create and process incident requests, problem investigations, known errors, and solutions.  more...

Motivating and Coaching Staff to Exceed Expectations - Webinar By Trainhr Coaching has now become a larger part of every manager's responsibilities at a time when managers are asked to produce more work than ever before.  more...

The Freedom of Information Act 2000 An Introduction ...ulator, means that it is essential that all public sector staff have a working knowledge of FOI. The Government recently announced changes to the FOI regime which will mean more organisations will have to comply and there will be more information to disclose. This live and interactive workshop is designed to teach delegates the basics of the Act (including validating requests, time limits  more...

Childcare Level 2 Certificate The Level 2 Certificate for the Children and Young Peoplea ™s Workforce is suitable for those who are employed in a childcare setting and have recently started their career in early years. It allows you to work with children under supervision and count in the staff ratios. The qualification develops your personal knowledge of childcare and the essential skills involved in working with  more...

Contact Center Staff Engagement Wellness Webinar ... share ideas on how to create a program that engages your staff while lowering costs due to illness, injury and stress in the workplace. Mohan Nair who has run and managed several contact centers will discuss the importance of understanding the cost tradeoffs between employee wellness and operational objectives. Learn some cutting edge ideas from both speakers on how to design, develop and  more...

Marketing Your Black Belt ...y of a single flexible model will create clarity for your staff and as a result better execution. How many times has a good idea failed because of a poor plan or execution? For start-ups and established organizations alike, Business901 provides effective but easy to use methodologies. It is flexible enough to allow you to apply your own ideas, while giving you guidance before, during and  more...

Mortgage Broker Banking Consulting ...nation system a Loan Audits/ Fraud investigations a Staff interview process a Interim Staffing You may aska How can I benefit from using Elite Consulting Services? a Virtual or On-Site Consultations- We can assist anyone anywhere with remote access! a Interim Staffing- We can provide staffing during a peak time or during an employeesa ™ absence or when a position is  more...

Lead People, Not Companies ...tivity. Billy will customize content for your supervisory staff and/or employee training sessions. He energizes and enlightens with inspiration and insights. By blending his unique Cajun stories with the points of his presentation, his attendees get a powerful message and laughter a winning combination with every audience. If your organization can use a 'leadership lift' and 'supervisory  more...

Wellness Strategies Following A Workforce Reduction Protect Profitability By Creating A Healthy Workforce You reduced your workforce to cut costs and become profitable. Yet, the profit strategy goes for naught if your healthcare costs skyrocket which will happen if you don't help the surviving employees adopt a healthy lifestyle. Increased stress, doubled-workload, and financial concern are creating health issues for your employees and their  more...

How to Re-Energize Your Sales Team In Tough Times ... Your Sales Organization Budget cuts, lost accounts, and staff reductions have left your sales organization fatigued. Once, they were so committed to your company and product that they oozed with passion. Those days are gone. You can see the lost, unfocused look on their faces and you don't know what it will take to get them back on track. You tried praise offered assurances, and even tried  more...

Survive and Thrive In Economic Turbulence ...n during difficult economic times. How to see your staff clearly...without emotionthat may otherwise cloud your decision-making ability Clarify and clearly express what you expect of your team or staff Examine the alignment of your corporate culture with current productivity to find energy leaks, financial drains, and areas to prioritize for improvement. Learn to draw out the  more...

Dogs are born to hunt. Is your sales staff born to sell? What is more important, nurture or nature? When it comes to sales, they both are important. Sales DNA refers to the internal qualities required to be successful in sales . Some examples include - no fear of rejection, no need for approval, money motivated, positive outlook and many others. When a new hire lacks these traits, many frustrating hours of coaching and training will be wasted. The  more...

Managing Difficult Employees In Key Positions ...rds sustained change. There are ways to keep valued key staff who are keeping employees on edge or holding them hostage. You ll learn: How to approach difficult people and get under the 'fear' radar How to communicate with difficult people Ways to manage your own feelings in order to be effective with difficult people The 5 most effective strategies for managing difficult  more...

Why Your Sales Team Doesn't Work For You and Never Will ...t believes money is the only motivator needed for a sales staff but money alone does not have emotion tied to it. If the employee has a goal for retirement, education for a child, or a dream vacation, that is much more real and motivational than just money. Some employees have specific personal goals and know what they need to do at work to meet those goals others have no clue. This webinar  more...

Developing Powerful Booth Staff There is no such thing as a naturally born boother. It takes skills, dedication and a commitment to understand the process. All exhibit staff move through four distinct stages of growth until they achieve spectacular results. During this webinar you will learn: - The four stages to booth excellence - How to move into a meaningful discussion - The ACTION steps to the 90-second qualify - Make  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...ur company from the economic crunch. But you can only cut staff and spending so far. In the end, a healthier workforce will actually save money and deliver better results. To truly grow the bottom line, you must do something to improve employee health as a way to lower costs. Frank Hone, author of 'Why Healthcare Matters: How Business Leaders Can Drive Transformational Change,' teaches business  more...

The Business of Ethics and The Ethics of Business When you re running a business, you face ethical challenges. 'Doing the right thing' is not always easy. In some cases, it s not even clear, as the complexity of business ethics is increasing. In this webinar, Glenn Ebersole will present an overview of the concept of business ethics and the current state of ethical business thought. This webinar will demystify the concept of business ethics and  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...ur company from the economic crunch. But you can only cut staff and spending so far. In the end, a healthier workforce will actually save money and deliver better results. To truly grow the bottom line, you must do something to improve employee health as a way to lower costs. Frank Hone, author of 'Why Healthcare Matters: How Business Leaders Can Drive Transformational Change,' teaches  more...