Instructor Led Staff Development Training

Tailored Communication Skills Training ...ss application - Skills Development Focus - Relevant to staff development needs - Increased return on investment - Reusable course materials - New skills - New mentality - New confidence Tailored Workshops List - Emailing writing skills - Report writing skills - Proposal writing skills - HR Business writing skills - Sales business writing skills - Presentation skills -  more...

Warehousing and Stores WORKSHOP OUTLINE Aligned to SAQA ID 252418 NQF Level 4 Specific Outcomes 4 and 5 Duration: 2 Days Cost: R1900 It goes without saying that well organised warehousing and storage benefits a company. It will improve productivity while creating a safer working environment. One way of ensuring that is to have the staff with the requisite skill levels. You can ensure they do by  more...

High Impact Leadership 1 MANAGING AND MOTIVATING THE TEAM THE LEADING MANAGEMENT DEVELOPMENT SUITE DESIGNED TO GENERATE OUTSTANDING RESULTS 1. AIMS AND OBJECTIVES The objectives of this programme are 1. 1 To share ideas on Leadership development techniques and in particular Motivational Management 1. 2 To develop communication skills for continual staff development 1. 3 To provide the skills, techniques and confidence necessary to apply those  more...

Theres No Such Thing as Difficult People Professionals across industries and positions often function in situations that can be highly emotionally charged. This work condition can exacerbate common communication barriers, such as cultural, language, gender and interpersonal differences. As a result, the work experience is often perceived as dealing with difficult people, leaving one feeling stressed, drained and burned out. The key to  more...

Communication Solutions Beginners or Advanced Course duration: 1 day - Highly interactive training: Communication is a basic skill that affects all aspects of business life. How we conduct ourselves "speaks" volumes as to our intent, state of mind, and attitude. Learning to recognize these cues will make us better communicators and leaders. Key points include: the communication process, required listening and body language skills,  more...

Customer Service Excellence Understanding the client Course duration: 1 day a Highly interactive This course is designed to improve the standards and expertise of client service operators by developing the core values, principles, approaches and techniques for world class service approach. The techniques and tools covered will establish a base-line to operate from by understanding the needs and core values of the customer both internally and  more...

Conflict Management Course duration: 1 day Highly interactive training: When people work together in a diverse and dynamic environment, conflict and disagreements inevitably arise. Learning to resolve disagreements constructively is the key to maintaining healthy work relationships and fostering a productive workplace. CONFLICT MANAGEMENT helps improve interpersonal, communication, and mediation skills. The course  more...

Developing Todays Manager Course duration: 2 days a Highly interactive Effective leaders have highly honed Social & Emotional Intelligence. They understand human behaviours and know how to lead, inspire and motivate people with their superior communication skills. They develop a strong working trust with the stakeholders and down-liners. They are pragmatic, flexible and embrace change but above all else they know  more...

Leadership Conduct Conflict Resolution Course duration: 2-3 days Highly interactive task orientated activities and training. Getting promoted to the role of supervisor is a great achievement. Getting work done through others is a special challenge to all new supervisors, and even some established ones, but it is a skill that can be learned and mastered. The ability to thoughtfully delegate tasks involves four major  more...

Meeting skills for leaders Course duration: 1 day a Participant driven workshops In the business world, it is essential for everyone in the workplace to work together to get the job done, and this often involves meetings. For most of us, meetings are a part of the daily work routine, but as often becomes the case, that is what many meetings begin to feel like--routine. This is a back-to-basics guide to organizing and  more...

Presentation Excellence Course duration: 2 days Highly interactive 90 percent of business presentations are conducted for the purpose of information giving and to lead the audience to take some specific action. This 2-day course focuses on both these aspects while cultivating the basics skills required to deliver a dynamic and coherent presentation. Key elements: Design; Preparation; Structure; Audience  more...

Stress Management Productivity Course duration: 1 day a Highly interactive Avoid burning out by managing personal stress in the workplace begins with understanding the key factors of stress, its history, impact on our work live balance and the relationship we have with it. Only with awareness can the journey to change begin. Participants will be able to: Recognize signs, triggers, conflict situations and sources of  more...

Staff and service development Peloton are highly skilled in undertaking a full range of staff development programmes such as team building, leadership and managerial skills. we have a range of programmes runnnig in such areas, and as our work is all bespoke the are tailored to meet the needs of the organisations we work with.  more...

The 5 Management Essentials for New Managers and Supervisors The road to success for new managers can be rocky and uncertain. For those whose outstanding skills and abilities have propelled them up the ranks, the next rung on the career ladder often leads to a management or supervisory position in order to get ahead. Many new managers receive inadequate or no preparation for their new manager role or its responsibilities. For some, the volume of  more...

Coaching and Mentoring Skills This module will equip Supervisors and middle grade employees. You ll gain hands-on experience of putting the one-to-one skills model into practice: rapport building, counselling, training (tutoring), performance monitoring (confronting) and developmental coaching (career, networking), Managing staff development and performance.  more...