Online Start eLearning Training Certification Training

From Serebra Learning Corporation

In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. First impressions more...

Colt and Winchester Case Study 1: Start-up Businesses

...e typical financial strategy issues for businesses in the start-up phase. The course covers: The financial characteristics of a start-up business The appropriate financial strategy for a start-up business Appropriate sources of finance, dividend policy and business control systems for a start-up business Throughout the course the student can apply their learning to a fictitious case more...

Windmaster Case Study 7: Strategy Implementation

Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines the issues involved in implementing a more...

JES3 Concepts and Commands

JES3 Concepts and Commands more...

IMS Concepts and Commands

IMS Concepts and Commands more...

CICS for VSE Operators

CICS for VSE Operators more...

z/OS for Operators Curriculum

...e LOAD Parameter and LOADxx Member Cold, Quick and Warm Restarts Module 4 SYSTEM DATA SETS Page and Swap Datasets Dump Datasets Master Catalogue Load Libraries SYS1.LOGREC, SYS1.NUCLEUS, SYS1.PARMLIB, SYS1.SVCLIB, PLPA/LPA, SYS1.MACLIB, SYS1.PROCLIB, SYS1.VTAMLST Module 5 MAJOR COMPONENTS OF THE MVS SYSTEM JES2/3, JCL, TSO/ISPF, VTAM, CICS/VS, IMS/VS, RACF, ACF2 Module 6 COMPILERS, LINK EDITORS more...

COBOL Curriculum

...ng with Indexed Files A Sequential Read A Direct Read The Start Verb The Delete Verb Writing New Records Module 5 DIRECT FILE PROCESSING RELATIVE FILES (Part 1) Direct Access Files Processing Relative Files The Record Definition Calculating the Relative Key Module 6 DIRECT FILE PROCESSING RELATIVE FILES (Part 2) Opening Relative Files A Sequential Read A Direct Read The Start Verb The more...

Microsoft Windows 95 Fundamentals

This is the first of a series of multimedia self-paced learning courses in Windows 95 and related Microsoft application products. You will learn to use key functions of Microsoft s Windows 95 operating system. The instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at more...

Microsoft Windows 95 Advanced Topics

This multimedia self-paced learning course will explore advanced features of Windows 95. The unique Skill Builder instruction utilizes text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Mastery tests at the end of each unit allow you to verify your understanding of key skills and guide you back to more...

Microsoft Windows NT 4.0 User Fundamentals

This multimedia self-paced learning course will instruct you on working with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to have a personalized more...

Microsoft Windows 98 User Fundamentals

This course will introduce users to the basic features of Windows 98. Participants will learn the skills to work with desktop components, manage windows on the desktop, customize the desktop, manage files in Windows Explorer and identify the functions of Active Desktop. more...

Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 - Part 2

This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. more...

Microsoft Windows 2000 Professional Advanced User

This course will introduce users to the advanced features of Windows 2000 Professional. At the completion of this course, students will learn to add new hardware and applications; customize the desktop, the Start menu and toolbars in Windows 2000; identify the advanced features of Windows 2000; modify the properties of Internet Explorer; and search for people and Web pages on the Internet. more...

Microsoft Windows 2000 Network Infrastructure Administration Part 3: IP Routing

This is the third course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols; more...

Microsoft Exchange Server 5.5 Concepts and Administration - Part 3

This is the final course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. more...

Getting Started with Microsoft Windows XP

To describe the basic skills and configurations necessary to start using the Windows XP operating system First-time computer users; first-time users of Windows operating systems; students with a basic knowledge of other Windows products seeking an introduction to Windows XP more...

The Strategic Account Sales Approach

A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help ensure predictable, repeatable, and measurable results. In this course, you'll learn about the strategic account sales (SAS) approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then more...

Understanding Your Customer

... strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where to find business information sources about your client. Next, you'll explore researching your customer's business and key players and applying what you learn to the process of account planning. And finally, you'll gain an understanding of the business fit more...

Conducting Effective Sales Research Meetings

Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings. more...

Working with Your Customer s Key Players

...tegic Account Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with more...

The Territorial Account Sales Approach

A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then, more...

Effectively Using Customer-focused Research Meetings

In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired more...

Gaining Access to Key Personnel at Your Target Accounts

...territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your target account and dealing with "gatekeepers." By effectively more...

The Client-Consultant Relationship

Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization, more...

Evaluating Internal Assignments

So, is it success or failure? It's crucial that you take time to review your project and confirm outcomes on completion. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an internal consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This more...

Establishing a Relationship with Internal Clients

Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you. When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs more...

Advanced Project Management Building Productive Stakeholder Relationships

Advanced Project Management: Building Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches more...

Advanced Project Management Project Estimating Techniques

Advanced Project Management: Project Estimating Techniques teaches learners how time-box and analogous estimates are used, how to use life-cycle projections, and how the Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude more...

Advanced Project Management Managing Accelerated Projects

Advanced Project Management: Managing Accelerated Projects teaches learners the limitations of project management scheduling packages, schedule compression techniques, and the risks of using the different techniques. It also covers how ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for more...

Advanced Project Management Setting Up a Project Office

In Advanced Project Management: Setting Up a Project Office, you will learn terms associated with project office and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office. Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple more...

Advanced Project Management Portfolio Management

In Advanced Project Management: Portfolio Management, you will learn the functions of portfolio management, the types of portfolios, and how to select and prioritize projects. You will also learn ways to maintain a balanced portfolio and track and allocate resources. Project managers who are responsible for managing all aspects of a project from start to finish, for managing multiple projects, and more...

Advanced Project Management Project Management Maturity

In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity level. You will also learn how to assess a department or organization s maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Project managers who more...

Project Management Overview

Project Management: Overview, the first of eight courses in this curriculum. After the completion of this course you will be able to put the five principal processes of project management into practice. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and scope. Professionals who need to more...

Project Management Initiating a Project

Project Management: Initiating a Project, is the second of eight courses in this curriculum. After the completion of this course you will be able to identify the five steps involved in initiating a project, define the stakeholders in a project, and identify the six components of a project charter. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful more...

Project Management Planning a Project Scope

Project Management: Planning Project Scope, is the third of eight courses in this curriculum. After the completion of this course you will be able to identify the components of a project scope statement and create a work breakdown structure. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size more...

Project Management Planning Project Activities

Project Management: Planning Project Activities, is the fourth of eight courses in this curriculum. After the completion of this course you will be able to define project activities, list the steps in creating a project network diagram and identify the steps in creating a Gantt chart. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, more...

Project Management Project Cost

Project Management: Planning Project Costs, is the fifth of eight courses in this curriculum. After the completion of this course you will be able to sequence the steps involved in creating a personnel resources matrix, identify three strategies for estimating project costs and list the steps in creating a budget. The Prime-Project Management Fundamentals curriculum provides the foundation for the more...

Project Management Executing a Project

Project Management: Executing a Project, is the sixth of eight courses in this curriculum. After the completion of this course you will be able to identify the four goals of a project start-up meeting, identify the five guidelines of effective team leadership and provide balanced project communications. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful more...

Project Management Controlling a Project

Project Management: Controlling a Project, is the seventh of eight courses in this curriculum. After the completion of this course you will be able to identify the six steps of variance analysis and identify four responses to change. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and more...

Project Management Closing a Project

Project Management: Closing a project, is the last of the eight courses in this curriculum. After the completion of this course you will be able to identify the steps in administrative closure and identify the steps in contract closure. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and more...

Advanced Project Leadership Organization Strategy and Business Needs

Advanced Project Leadership: Organization, Strategy and Business Needs teaches project managers how to be successful managing high profile projects in large corporations by learning how to navigate different organization types, and what role project management plays in the different organization types. You will acquire the skills necessary to determine company strategy and the process to use that more...

Write for Business Success Break Writing Barriers

Make a positive start to writing business documents. Professionals who want to enhance their written business communications by effectively addressing audience needs more...

Critical Thinking Strategies Simulation

...l Management Software (RMS). The company began as a small start-up company five years ago, developing software that helps retailers create, manage, and fulfill consumer demand. The founders and owners, Fred Chambers and Larry Busby, and their small team worked hard and developed great products. Recently, RMS' business has increased a great deal, largely due to the success of its flagship more...

Preparing a Business Case

Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case, more...

The Impact of Culture on Communication

..., can help get your working relationships off to a flying start. In this course, you'll examine what culture means and what it doesn't, and look at some of the barriers relating to culture. You'll also consider different cultural theories including Hofstede's Cultural Dimensions Model and Edward T. Hall's Model of Culture. You'll go on to learn more about direct and indirect communicators, and more...

Succession Planning Strategies

...a succession plan for your organization, but where do you start? This course explains how to begin the succession planning process. You will discover how to initiate a succession planning process from the conceptualization of the problem to developing an action plan. You will also discover opportunities for customizing the succession plan. Your understanding of succession planning strategy will more...

Initiating a Succession Plan Simulation

...dies are often as little as 6 months to one year from the start of development, so in order remain profitable, the company relies on a highly skilled research and production staff to collate data, analyze markets and write reports with extremely short turnaround times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. You are a VP more...

Implementing a Succession Plan Simulation

...dies are often as little as 6 months to one year from the start of development, so in order remain profitable, the company relies on a highly skilled research and production staff to collate data, analyze markets, and write reports with extremely short turn-around times. More often than not, these studies are pre-marketed, so late deliveries or aborted projects can be quite costly. URG has more...

Managing from a Global Viewpoint

The process of managing on a global scale requires a step up from domestic management. In this course, you'll learn what it takes to be a global manager or team leader. You'll start with establishing a global mind-set and learning about the attributes of a global manager. Then, you'll explore cross-cultural communication and ways to effectively support and work with a globally based team. more...

Evaluating Brand Effectiveness

...onsumers and to evaluate your brand equity. Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods that will test brand awareness, brand image, low and high more...

Elements of Marketing Strategy

...ce approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their influence on your marketing strategy. The impact of product life cycles on your markets is another focus. more...

Web Application Tracing and Debugging in C

To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification more...

Web Application Tracing and Debugging in VB NET

Moving to Visual Basic NET

To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET more...

Advanced Language Features of Microsoft VB NET

To explain the new object-oriented features of Visual Basic .NET, data access with ADO.NET, and strategies for migration Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET more...

Windows Forms and ASP NET

To explain how to create interfaces for windows applications with Windows Forms, and for web applications with Web Forms and ASP.NET Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET more...

Inside C

To compare and contrast the features of the C# programming language with those of C Application developers with experience in object-oriented programming, especially in C , who wish to start working with C# more...

Programming C for the C Developer

To explain C# programming techniques and models Application developers with experience in object-oriented programming, especially in C , who wish to start working with C# more...

Beginning C

To compare and contrast the features of the C# programming language with VB6 Application developers with experience in object-oriented programming, especially Visual Basic 6.0, who wish to start working with C# more...

Programming C for the VB6 Developer

To describe C# programming techniques and models Application developers with experience in object-oriented programming, especially Visual Basic 6.0, who wish to start working with C# more...

Working with ASP NET

To describe the principle technologies and tools that support ASP.NET Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET more...

Responding to Clients and Errors in ASP NET

To demonstrate how to create a Web Form using Visual C# Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET more...

Controls in ASP NET Web Forms

To demonstrate how to add configured controls to ASP.NET Web Forms Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET more...

Styling Web Applications

To familiarize the learner with style sheets and explain how to style a Web Form Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET more...

Project Management Fundamentals

Today, the competition in the business world has grown to an extent where you need to deliver the best products and services in order to sustain your business. To meet the demands of modern businesses, you need to prioritize the projects in hand, ensure smooth project execution, and develop quality products in the stipulated time and within the allocated budget. To achieve these goals, you must more...

Oracle Application Server 10g Management Tools and Oracle Internet Directory

To demonstrate how to use OracleAS management tools and manage the Oracle Internet Directory (OID) DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g more...

Oracle Application Server 10g DAS and SSO

To demonstrate how to manage users and groups with Delegated Administration Service (DAS) and administer the Single Sign-On feature of OracleAS DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g more...

Managing System Processes in SUSE Linux

To manage packages and processes in SUSE Linux Linux system administrators with 6 months to 1 year's practical Linux experience more...

Win2000 Professional Recovering Data and Systems

This course covers system and data recovery. You will be introduced to the procedure of recovering encrypted files and folders. As a user, you will use various components and tools for recovering data. You will also become familiar with the procedure for creating backups, restoring data from backups, and repairing disks using Emergency Repair Disk (ERD), as well as troubleshooting system errors more...

Win2000 Network Infrastructure Administering WINS

...lling the WINS server service and explains how to add and start a WINS server on a Windows 2000 network, as well as how to troubleshoot name resolution problems. Further, the course covers the strategies followed to select replication partners and describes how to configure a WINS server as a push and pull partner for replication. It also deals with parameter objects required for monitoring a more...

Exchange Server 2003 Configuration for Management

To outline how to configure Exchange Server 2003 for server, performance, and message management Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Exchange Server 2003; learners preparing for MCSA certification exams more...

Using X Windows with GNOME

The Using X Windows and GNOME WBT is a course for application developers who are somewhat familiar with DOS and UNIX commands. It provides an overview of the X Window System and discusses the procedures for managing and using X11 sessions and terminal programs. The course also describes the K and GNOME desktop environments. Application developers who want to learn Linux and be familiar with more...

Lotus Domino 6 Server

To identify methods to administrate a Lotus Domino 6 Server Domino R5 administrators more...

Basic COBOL

...ents are covered. A first COBOL program is developed from start to finish.The course continues with important information concerning the creation of data structures and record descriptions. The student learns about PICTURE clauses to create alphanumeric, numeric, signed, and decimal fields. There is considerable treatment of report formats and layouts and creating necessary record descriptions. more...

JES2 Job and Device Control II

This course discusses basic computer operations in an MVS JES2 environment. It describes the devices controlled by JES2, explains how to determine which devices connected to the computer system are under the control of JES2 and describes the status of JES2 commands to control device status. The course examines the commands used to control JES2 printers, describes the setup requirements that can be more...

JES2 System Control I

...ers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs in the JES2 more...

JES2 System Control II

How Local Area Networks Work

In this WestNet e-Learning module, we will use the Open Systems Interconnection (OSI) model to explain the specific technologies and protocols used in most local area networks (LANs). More specifically, you will learn about the popular LAN protocols of Ethernet and Token Ring, and the increasingly important technology of wireless networking. We will start low in the OSI protocol stack, and then more...

Overview of Telephony Services

This WestNet e-Learning module focuses our attention to the various types of services carried by wires and switching systems. more...

Operation and Configuration of Cisco IOS Switches

To use the available configuration tools to establish connectivity to the appropriate network device in order to complete initial switch configurations and to verify the default configuration and status of switch devices Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the more...

Cisco Router and Security Device Manager

To recognize how to install and configure SDM on a Cisco router The primary target includes network designers, network administrators, network engineers, and system engineers. more...

Installing Configuring and Upgrading SQL Server 2000

To describe how to install, configure, and upgrade SQL Server Database administrators, application developers, system administrators, and students preparing for Microsoft certification in installing, configuring, and administering Microsoft SQL Server 2000 Enterprise Edition more...

SAP R 3 4 6 Purchaser

...er course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be introduced to the environment in which the purchaser works, paying particular attention to the procurement process used in an enterprise and the most important information sources of the purchaser. Additionally, the student will be introduced to the most important steps more...

SAP R 3 4 6 Shipping Employee

...ing Clerk aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the R/3 System. The audience more...

SAP R 3 4 6 AR Accountant

...nt course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be shown how the FI component is integrated in the R/3 System, how to create master data for a customer, and how to post invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the tools provided by the R/3 more...

SAP R 3 4 6 AP Accountant

...nt course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the FI component is integrated in the R/3 System. It also shows you how to create master data for a vendor and how to post invoices and outgoing payments. Furthermore, it will show how to display and process vendor documents. You will also be shown the tools provided by the R/3 more...

SAP R 3 4 6 Financial Accountant

...nt course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. It provides the student with an overview of the key components of R/3 Financial Accounting that affect financial accountants - namely the enterprise structure and master records. Furthermore, the trainee is provided with a structured introduction to the initial steps following the creation more...

SAP R 3 4 6 Cost Center Accountant

...nt course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. The audience for this course includes employees who need to learn how to use the R/3 system, controlling more...

SAP R 3 4 6 SD Customer Service Representative

...ve course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be given an overview of the basic sales processes and how Sales and Distribution is integrated and organized in the R/3 System. Additionally, this course describes the master data used by sales employees. Furthermore, the student will be introduced to the activities more...

SAP R 3 4 6 FI General Ledger Organization and G L Account

Within the Computer Based Training course (CBT) SAP R/3 FI General Ledger you will learn to create and post to G/L accounts, post incoming and outgoing payments, display and modify account balances and line items and, finally, perform month-end closing. The following audiences are targeted: All those involved in the use of R/3 for Financial Accounting tasks such as General Ledger management and more...

Microsoft Windows XP Training

Windows XP Training is designed to provide end-user training for Windows XP, the Microsoft desktop operating system designed both for enterprise networks and the home user. The user will learn the fundamental skills and advanced techniques for using this powerful new operating system. NOTE: If this course does not run. Users will have to uninstall Shockwave 8.5.1 and install Shockwave Player more...

Microsoft Works Suite 2005 - Creating Documents

This course will provide learners with a basic understanding of Microsoft Word, which is integrated with the Microsoft Works Suite 2005 software. It will also cover the basics of document creation such as creating and saving a document as well as editing, formatting, moving, and aligning text in a document. This course will also cover various options to enhance a document. A home computer user more...

Microsoft Works 2003 - Creating Documents

The Works 2003 - Working with Documents course teaches the learner how to create and edit a document, focusing on how to select and move text, format and align text, and create bulleted and numbered lists. This course also teaches how to enhance documents with clipart images, and borders and shading. more...

Introduction to Microsoft Works Suite 2005

This course will provide the learners with a basic understanding of Microsoft Works Suite 2005. It will enable them to use Works as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Works. A home computer user with basic to intermediate skills looking to use more...

Win2000 Professional for End-Users Basic Getting Started

This course introduces the learner to the basics of Windows 2000 Professional. It also covers the basic components of the Windows 2000 desktop and the functions of these components. This course details how to work with Paint, play a video clip, play a music CD, and play sound. It includes topics on opening, editing, modifying, and formatting text using WordPad. In addition, this course explains more...

Win2000 Professional for End-Users Intermediate Networking

This course introduces the user to the various networking features available in Windows 2000. It explains how to share resources over the network, get connected to the Internet, and work with the Internet. This course is designed to help individuals who want to achieve proficiency in using Windows 2000 Professional. The target audience for this curriculum is end users who intend to use the Windows more...

Win2000 Professional for End Users Intermediate Customization

Managing Data using Works 6 0

...ication. It teaches the users to use the Task Launcher to start various tasks in Works and complete

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