From Serebra Learning Corporation
Sales Gathering Information 


...Starting the
Sale:
Gathering Information, is the ninth of sixteen courses in this curriculum. After the completion of this course you will be able to list the background information that helps you to qualify prospects, list sources of prospects, identify guidelines for canvassing, and list the criteria for identifying the decision-maker in an organization. The
PrimeSales curriculum engages
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Sales Planning a Sales Call 


...Starting the
Sale:
Planning a
Sales Call, is the tenth of sixteen courses in this curriculum. After the completion of this course you will be able to identify the steps involved in planning a sales call and identify the essential elements of a sales objective. The
PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line
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Sales The Sales Call 


...Starting the
Sale:
The Sales Call, is the eleventh of sixteen courses in this curriculum. After the completion of this course you will be able to identify the guidelines for opening a sales call, list the steps in making an opening statement, and identify opening statement variations according to the type of call. The
PrimeSales curriculum engages sales professionals in a top-down roll-out of
more...
Sales Probing and Questioning 


...Starting the
Sale:
Probing and
Questioning, is the twelfth of sixteen courses in this curriculum. After the completion of this course you will be able to distinguish between open and closed questions, and develop buyer needs using the four question types. The
PrimeSales curriculum engages sales professionals in a top-down roll-out of techniques that have been proven to maximize bottom-line
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Measuring Customer Satisfaction Simulation 
...n increasingly fierce in the industry, and
Stratoscape is starting to feel the bite of an up-and-coming company,
Tempest's
Core. It's game time for Stratoscape, and they've begun an intensive marketing outreach, reevaluating their customer base from every angle. Stratoscape sells primarily to end-users, but they do have partnerships with some retail organizations and large-scale gaming
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The Foundations of Creativity and Innovation 
What is creativity, and how does it affect the brain? Why is it that people often have many of their best ideas once they leave work, when performing the most mundane tasks? Is this a coincidence, or is there a particular reason for it? As more and more organizations encourage employees to propose creative and innovative ideas in the workplace, it's imperative that you understand the foundations
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Presenting to Succeed 
...enting is a skill that needs to be learned and practiced, starting with how you prepare, and you will be shown a simple but powerful method for selecting the right content, and then structuring it. Controlling nerves is an important part of preparing, and this course helps you to remove anxieties in the presentation environment by making sure that the venue is set up correctly, and ensuring
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Preventing Problem Performance 
...starting points for managing problem performance is to prevent it from becoming so. This is a general part of effective management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to
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Accounting Fundamentals 
How does a business achieve and maintain profitability? An understanding and an accurate application of accounting practices are hallmarks of a successful and financially progressive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting
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Accrual Accounting Procedures 
It's the end of the fiscal year and all transactions must be accounted for. But there are some transactions that aren't complete, such as paying interest or delivering services. Do you record them or ignore them? The accrual basis of accounting is guided by the principle that says the revenue earned by a business must match all the expenses incurred to generate that revenue. This course will
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Accounting Systems and Closing Activities 
Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every
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Accounting for Cash Control 
Businesses operate on cash and strive to earn it. Cash can be defined as dollars and coins, checks, vouchers, and money orders. Accounting procedures are established to ensure that cash receipts and cash disbursements are protected. This course explores the accounting methods for internal control of cash such as petty cash, bank reconciliation, and payroll. Understanding the processing, recording,
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Accounting for Merchandising Businesses 
A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for
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Accounting for Partnerships 
Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the
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Accounting for Corporations 
Did you know that basic accounting transactions for corporations are different than other types of business organizations? Do you need to learn more about the basic accounting principles of corporations? This course is designed to teach you how to perform basic accounting procedures specifically for corporations. You will learn how to record the issuance of stock and record transactions in the
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Analyzing Cash Flow Statements 
Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement
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Master Budgets 
Will you be able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master
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Collecting and Summarizing Data 
...ng a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of performance and processes, monitor improvement efforts, and evaluate success at the conclusion of those efforts. Data puts teeth into process improvement and provides solid evidence that
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Marketing Management 
...e you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through creating a multifunctional marketing team, positioning the company for success, and setting up systems to see how you're doing. You'll also learn to avoid common mistakes made by marketing managers and how to help the entire company focus on the marketing process.
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Financial Analysis for Successful Marketing 
Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.
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Developing a New-product Strategy 
Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a
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Planning and Starting the Deployment of a NET web Application 
To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment
Application developers with experience in
Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those
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OS 390 TSO E REXX Programming 
...ge, its nature and structure are explored in this course. Starting at the basic component of the
REXX language, its character groups, students will examine the features of these individual characters and the rules for combining them. Students will be able to define
SAA and
ANSI standards, as well as identify platforms that REXX supports.The assignment of variables and their use in REXX
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SAP R 3 4 6 Purchaser 
This
SAP R/3 4.6 Purchaser course aims to provide the basic knowledge required to start and log on to the R/3 System,
Release 4.6. The student will be introduced to the environment in which the purchaser works, paying particular attention to the procurement process used in an enterprise and the most important information sources of the purchaser. Additionally, the student will be introduced to the
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SAP R 3 4 6 Shipping Employee 
The course
SAP R/3 4.6 Shipping
Clerk aims to provide the basic knowledge required to start and log on to the R/3 System,
Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the
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SAP R 3 4 6 AR Accountant 
The
SAP R/3 4.6 AR Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System,
Release 4.6. The student will be shown how the FI component is integrated in the R/3 System, how to create master data for a customer, and how to post invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the
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SAP R 3 4 6 AP Accountant 
This
SAP R/3 4.6 AP Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System,
Release 4.6. and how the FI component is integrated in the R/3 System. It also shows you how to create master data for a vendor and how to post invoices and outgoing payments. Furthermore, it will show how to display and process vendor documents. You will also be shown the
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SAP R 3 4 6 Financial Accountant 
This
SAP R/3 4.6 Financial
Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System,
Release 4.6. It provides the student with an overview of the key components of R/3 Financial
Accounting that affect financial accountants - namely the enterprise structure and master records. Furthermore, the trainee is provided with a structured introduction to the
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SAP R 3 4 6 Cost Center Accountant 
The
SAP R/3 4.6 Cost
Center Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System,
Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. The audience for this course includes employees who need to learn how to use the
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SAP R 3 4 6 FI Payments 
Payment
Processing is a component of
SAP's R/3 Financial
Accounting module (FI). FI is a powerful module integrating many activities, including
General Ledger, accounts payable, accounts receivable and assets accounting. You will learn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in
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SAP R 3 4 6 CO Cost Object Controlling 
The course
SAP R/3 4.6 CO Cost
Object Controlling gives employees, working within internal accounting, an overview of tasks within cost element accounting dealing with all the costs related to the production process and important for the product cost calculation. The initial unit provides an introduction to SAP R/3 4.6 s fundamental features; explaining how to log on to the system as well as
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SAP R 3 4 6 CO Profitability Analysis 
The course
SAP R/3 4.6 CO Profitability
Analysis provides the basic knowledge for using the SAP R/3 system on a daily basis. To transfer the needed knowledge the course makes use of an example: planning a sales organization and comparing to actual data. The initial unit provides an introduction to SAP R/3 4.6 s fundamental features; explaining how to log on to the system as well as navigating
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Using the Internet 
This
WestNet e-Learning module introduces
Web clients and how to use them. It also explores the differences between search methods and reviews data transfer methods and electronic mail.
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Review of Network Fundamentals 
This module presents the elements that make up a network starting with the devices that use the network to communicate. This module also reviews the
Open Systems Interconnection (
OSI) reference model which provides an important conceptual framework for discussing and comparing network devices and functions.
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UNIX Part 2: Advanced Topics for Users 
The second course in the
UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a
UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators.
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Operating Systems Training 


Learn exactly what you need to know with this interactive, multimedia courseware. The animations and simulations teach fundamental techniques and let you apply what you have learned in a realistic application environment. This course prepares the student for the
Microsoft User Specialist (
MOUS) certification exam, with training for all five
Microsoft Windows operating systems, including:
Windows more...
From 123-CBT Computer Based Training
C Programming - Part 1 

...- 3 Hour(s) Sequence the stages in the evolution of C starting from its inception to its standardized form of
ANSI version. Sequence the building block elements that form a complete C program. Match the steps of the program development cycle in C with their functions. Compile a given C program by using the gcc compiler of the
GNU Foundation. Match the lexical elements of C with their
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SQL Server 7 0 System Administration - Part 1 

...r installation, including reviewing installation results, starting
SQL Server services, and connecting to SQL Server.
Plan the upgrade of SQL Server, including hardware and software requirements, setting, backward compatibility levels, and database copy methods.
Upgrade to SQL Server 7.0.
C ontent
Emphasis
Skills-Based
A udience
This course is designed for IT professionals
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Red Hat Linux Part 1 User Fundamentals 

...the
GNOME desktop. Launch a terminal window from various starting points. Identify
Linux help resources. Gain access to the manual pages. Use the apropos and whatis commands. Unit 2:
Working with
Files and
Disks Duration: 2 - 3 Hour(s) Identify the features of disk organization for Linux partitions. Identify the features of the main Linux file system types. Identify the
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SAP R 3 v4 6 Purchaser 

...ces. Learn To: o
Getting started with
SAP R/3 4.6. o
Starting the system and logging on. o
Access options. o
Basis. o
Basics of procurement. o The procurement processes. o The R/3 system. o Master data. o The work of the purchaser in the R/3 system. o Procuring consumable materials. o Procuring services. Audience The audience for this course would include those who
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SAP R 3 v4 6 AR Accountant 

...ng. Learn To: o
Getting started with
SAP R/3 4.6. o
Starting the system and logging on. o
Access options. o
Basis. o
Master data and postings. o
The FI component in the R/3 system. o
Create. o Invoice. o Incoming payment. o Document and periodic processing. o Balance display. o Displaying and changing items. o Sales and open items list. Audience The audience for
more...
SAP R 3 v4 6 AP Accountant 

...ing. Learn To: o
Getting started with
SAP R/3 4.6. o
Starting the system and logging on. o
Access options. o
Basis. o
Master data and postings. o
The FI component in the R/3 system. o
Create. o Invoice. o Outgoing payment. o Document and periodic processing. o Balance display. o Displaying and changing items. o Sales and open items list. Audience The audience for
more...
SAP R 3 4 6 CO Cost Object Controlling 

The course
SAP R/3 4.6 CO Cost
Object Controlling gives employees, working within internal accounting, an overview of tasks within cost element accounting dealing with all the costs related to the production process and important for the product cost calculation. The initial unit provides an introduction to SAP R/3 4.6's fundamental features; explaining how to log on to the system as well as
more...
ISO 9001 2000 The Auditing Process 

... procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Learn To Identify features of a quality audit. Identify features of an audit checklist. Develop an opening meeting agenda. Identify three types of
Quality Management more...