Online Steps eLearning - Training Resources

Learn How to Write the Kind of Cover Letter That Gets Results ... end of the course. You will then be given a series of 5 steps and corresponding assignments to work on as quickly as you care to. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply it to what you have learned. From the revised outline you will  more...

Architecting Web Content (Master Class)-Self Directed This is a professional level course in architecting and organizing Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the  more...

Starting and Growing a Business on the Internet Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed.  more...

Cisco CCNA Monitoring and Security This unit introduces the concept, purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended Access List, and the differences between them. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept,  more...

Cisco CCNA WAN Protocols HDLC, PPP This Unit introduces you to various WAN services, Point-to-Point Protocol, SDLC, HDLC and DDR supported topologies. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the various WAN services, such as Frame Relay, ISDN, and X.25. It explains the connection  more...

Cisco CCNA WAN Protocols-Configuring X.25 This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the features and functions of X.25. In addition, you will become familiar with the concept of packet switching as well as with the features of two types of virtual circuits. You will be presented with  more...

Java 2 -- Handling Exceptions & Implementing Threads This unit describes exceptions, exception handling, threading, multithreading, the creation of threads, their classes and their use. This unit explains the basics of exception handling by introducing the concept and highlighting the advantages of exception handlers in a program. It draws a distinction between errors and exceptions. In this unit, you will learn about the keywords used in  more...

Java 2 -- Enterprise Java ... of RMI and the various RMI packages. You will learn the steps in creating a client-server program by using RMI. This unit also gives an overview of Enterprise JavaBeans (EJB) by explaining its features and importance. You will learn about transaction management as provided by EJB. You will learn to differentiate between the two types of Enterprise JavaBeans, session beans and entity beans.  more...

Architecting Web Content (Master Class) This is a professional level course in architecting and organizing your Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the  more...

Writing User Guides ...ion, what to look for in maintaining existing guides, the steps involved in creating new guides, working with style considerations, the differences between editing and proofreading, and the job of the user guide writer. Students will get the opportunity to write several end user pieces. The first four weeks of the class introduce students to the how-to of writing user guides and give an over  more...

Word 2000 MOUS ...atures of Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functunality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2000. They will learn the basic steps to create and edit their text-based documents, and they will also  more...

Word 2000 Proficient ...atures of Word 2000 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This is a comprehensive course designed to teach students the introductory and intermediate features of Word 2000 so not only will they learn the basic steps to create and edit their text-based documents, they  more...

Word 2002 MOUS ...Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will  more...

Trenching and Excavation ... this is groovy! No this course won t smooth your disco steps, but it might cause you to watch your step when working around excavations and heavy equipment. Welcome to Trenching and Excavation Dig it, man; this is groovy! No this course won?t smooth your disco steps, but it might cause you to watch your step when working around excavations and heavy equipment. You may not be hip, stylin? a  more...

Trade Secrets & Their Protection ...tion of trade secrets. More and more companies are taking steps to prevent the loss or misappropriation of their confidential business information. One of the best ways to do this is through employee education ? communicating the risks and setting out procedures to address them. A critical step in this process is assembling a policy on trade secrets and communicating it to all employees ? both  more...

The Entrepreneurship Certificate in Marketing Mastery Program A Trump U Course- Starting a new business means more than having a good idea. The hottest concept will cool off in a minute if it isn t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact  more...

Starting and Growing a Business on the Internet ...sses. In order to be successful online, there are certain steps that must be followed. Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Such steps include recognizing what type of business is best to start, what product sells the best, otherwise, you won`t make any money  more...

Six Sigma Green Belt Personal Training Library Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...

Recruiting & Hiring Training & Certification Program ... Training & Certification Program provides details on the steps necessary to legally and effectively recruit and hire employees. This course includes key information on legally permissible questions and steps in the interviewing process, handling pre-employment screening, performing reference and background checks, making job offers, holding an effective new-employee orientation meeting.  more...

Senior Professional In Supply Management (SPSM ) Certification Program ...Certification is a three-step process. Here are the three steps...Step #1: Complete the six highly personal and interactive online classes of the SPSM Certification Program. You earn 44 Continuing Education Hours (CEH`s) by successfully completing the following online classes, in this order: Mastering Purchasing Fundamentals (6.5 CEHs) Microsoft Excel For Purchasing Professionals (7 CEHs)  more...

Office XP (2002) Intermediate This course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess. This intermediate course  more...

PC Fundamentals With Microsoft Windows XP ...h explanatory text, real-world scenarios, and interactive steps. This course introduces students to the basics of personal computers. Students will learn what a computer is and how to identify and classify some basic components and peripherals. Students will also receive instruction on how to turn on a computer and log on to Microsoft Windows XP. In addition, students will learn what  more...

OSHA Record Keeping and Documentation ...m and satisfy OSHA requirements. This course details the steps required to correctly complete OSHA form 300, OSHA form 300A, and OSHA form 301. But rather than just setting a new record, this safety course blows others out of the water, by revealing how they can be used to help create a safer workplace. But it doesn?t stop there, reach new heights by learning how to keep monitoring records,  more...

Microsoft Word 2002 Core ...eatures of Microsoft Word 2002. They will learn the basic steps to create and edit their text-based documents, and will also discover how to enhance the look and functionality of them. This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will  more...

Microsoft Word 2002 Level 2 This course is designed to familiarize users with the intermediate features of Microsoft Word so they can enhance the look of their text-based documents. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; and dividing the document into sections using margins, page breaks, and columns. This course is designed to familiarize users with the  more...

Moving from Trainer to Performance Consultant ...rategies and tips. This course will help you identify the steps to gaining the skills you need while building your client base. There are job aids, tools, and methods to help you make this career transition smoothly and successfully. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. Taking a step up in your career is an exciting  more...

Microsoft Excel 2002 Expert In this expert-level course, students will learn about summarizing list data with outlining and subtotals; creating and removing custom filters; implementing techniques for working with shared workbooks; tracking and reviewing changes; and merging and consolidating data from worksheets. They will also learn how to customize the Excel working screen with custom toolbars, menus, and macros. This  more...

Microsoft Excel 2002 Level 3 This course teaches students a set of expert-level spreadsheet features. Some skills students will acquire are summarizing list data with outlining and subtotals; customizing the Excel working screen with custom toolbars, menus, and macros; and creating and removing custom filters. This course teaches students a set of expert-level spreadsheet features. Students will learn about summarizing list  more...

Microsoft Access 2002 Expert This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Various maintenance and security features are also covered, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more  more...

Microsoft Access 2002 Level 1 Students will learn what a database is and how an effective database should be designed and set up. This course will also cover the new features in Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane. This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective  more...

Microsoft Access 2002 Level 2 Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. Students will also learn a variety of techniques designed to make data entry in Access databases faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic  more...

Microsoft Access 2002 Level 3 Students will be introduced to advanced features and gain a more complete understanding of how to effectively create and use the primary database objects in Access. Various maintenance features are also covered, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate database design skills that students already possess.  more...

Lotus Notes 5.0 Level 2 This course introduces students to advanced features of Lotus Notes 5.0. They will work with many Lotus Notes features used in customizing e-mail messages and accessing database material. This course enhances a student's basic understanding of Lotus Notes 5.0 by introducing them to the advanced features of Lotus Notes 5.0. Students will work with many Lotus Notes features used in customizing  more...

Learn How To Write Effective Persuasive Written Communication ...rse. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work(baseline). The final project is designed to take your original work and apply what you have learned (treatment). When compared to the original work the new document  more...

Lean Manufacturing Personal Training Library The Lean Manufacturing Library gives one learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive introduction  more...

Learn How to Write Persuasive Web-Based Text ...rse. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned. When compared to the original work the new document should be  more...

How to Setup & Secure Your Home Computer ...uters at work. This course will teach you how to and what steps to make sure your computer is safe. Whether you use your computer for business or pleasure, it is so important that you have a computer that is safe and secure. It is no longer the norm to turn on your computer and use it for games and what not. Now, with the ever present danger of viruses and hackers, making sure the computer is  more...

How to Critically Evaluate Your Business Plan ...urses. The work you do here will prepare you for the next steps in the Entrepreneurship curriculum, which will help you solidify your own new business idea, write all sections of your business plan, launch your business, and finally, develop a plan to grow it. In order to write a winning plan, you first have to recognize what goes into a winning plan. This course will help you do that. You`re  more...

Grant Writing Basics ...ed, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but require an investment in planning, resources, commitment, and sustainability.  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

Excel 2002 MOUS This comprehensive course teaches students the basic and intermediate features of Excel 2002 so they can easily create and modify spreadsheets. Some skills users will acquire include learning to manage workbooks, working with cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in  more...

Business Ethics Conduct Policy Statements ...encing Guidelines require that a company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner what is required." Business Ethics It is widely agreed that every company needs to have a policy statement on legal and  more...

Build Your Own BIZ(tm) - Writing a Business Plan ...cessful business plan by exploring the following critical steps of business plan design: Defining the role of a business plan Conducting in-depth research Telling your story Planning for the future Setting SMART(Specific, Measurable, Actionable, Realistic, Time-framed) Goals Securing Investors and External Supporters Raising Capital Prewriting the business plan Writing the plan The Writing a  more...

Build Your Own BIZ(tm) - Customer Service That Sells ...g with your customer service efforts and implement action steps to improve the level of customer service your are providing. The class includes video, text, and downloadable resources. Description of Course Customer Service That Sells will help you improve the level of customer service you provide to your customers. The class will explore these areas: Customer service fundamentals Defining and  more...

Advanced Certificate in Technical Writing ...short, students enrolled in the course take the following steps after enrollment: Phase 1 Purchase course textbook and have available for start of class. Contact Course Administrator (CA) requesting criteria and information regarding proposed course of study. Student compiles course of study and creates a proposal submitted to CA based on criteria, goals and objectives. Proposal accepted or  more...

Access 2000 Level 3 In this advanced course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, and how to use Access as a development tool. Various maintenance and security features are covered in the course, teaching students ways to better manage multi-user databases. This advanced course strives to broaden and develop the intermediate  more...

Access 2000 MOUS This comprehensive course teaches students both the basic and the more advanced elements that compose an Access database. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. This comprehensive course teaches students both the basic and the more advanced  more...

Access 2002 MOUS This course introduces students to the new features in Microsoft Access 2002 that set it apart from Access 2000. This includes speech recognition and the new Task Pane, as well as basic elements that compose an Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to  more...

Access 2000 Expert This advanced course strives to broaden and develop the intermediate database design skills that students already possess. Students will gain a more complete understanding of how to effectively create and use the primary database objects in Access, including tables, queries, forms, reports, and data access pages. This advanced course strives to broaden and develop the intermediate database design  more...

Access 2000 Level 2 In this intermediate course, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access; how to maintain databases by backup, as well as how to compact and repair them; and how to employ techniques designed to make data entry faster, easier, and less error-prone. This intermediate course strives to broaden and develop the basic  more...

Access 2000 This course teaches students the basic database elements, good database design, Microsoft Access tools, and database maintenance and security, among many other skills. This course introduces students to basic elements that compose an Access database and strives to broaden and develop the database design skills that they already possess. Students will start out by learning what a database is and  more...

Accelerate your Business Growth--Instructor-Led ...product to the right customers and generate revenues. The steps to developing this strategy will be spread out over the course of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work  more...

Accelerate your Business Growth--Self-Directed ...product to the right customers and generate revenues. The steps to developing this strategy will be spread out over the course of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work  more...

7 Steps to A Lot More Sales ...STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases in  more...

5 Steps to Effective Persuasive Business Communication ...rse. In between, you will be given a series of 5 specific steps and corresponding assignments to work on. Each of these carefully ordered steps will bring you closer and closer to applying the method to your original written work (baseline). The final project is designed to take your original work and apply what you have learned (treatment). When compared to the original work the new document  more...

Job-Seekers Workshop: 10 steps to a new beginning Welcome to our Employment Strategies Workshop The Employment Strategies Workshop begins with determining career requirements with a helpful worksheet, then explains how to find potential employers using the Net, networking and the direct approach; shows how to develop, personalize and target a resume (includes samples), write an effective cover letter (includes samples); talks about the best ways  more...

Dramatically Increase Sales With Minor Web Site Changes and Adjustments! ...use to increase your sales! I`ll even show you the simple steps to set up this code. This code will help you to obtain your visitor`s name and email address (with their permission, of course) and follow up with subsequent sales letters - greatly increasing your chances of making the sale! Follow up is one of the most important aspects of making the sale. Yet it is so under-used. Best of all,  more...

Managing Projects ...ategies and Tips in this course will take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts, assessing and documenting  more...

Export Practice Management Course shows you the right steps to build a successful export operation.  more...

Your Time and You ...sider the work-life balance to which you aspire, and what steps you could take to make this wish a reality. Each of us is different, and this inevitably affects the way in which we approach time management. Some people habitually wake early, and find that the morning is the best time for them to handle creative tasks or difficult problems; others prefer to rise and work late--these people  more...

Field Sales Foundations Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the  more...

Completing Your Field Sales Approach What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to  more...

Preparing for Outbound Sales Calls The most successful outbound sales calls begin long before the salesperson places the call. Successful inside selling is all about planning and being prepared. Being prepared means knowing what to expect from your customer and planning your responses. In this course, you will learn about the common perceptions customers have of salespeople. You will also learn the three premises of the inside  more...

Completing Outbound Sales Calls ...aker and for dealing with gatekeepers. You will learn the steps involved in a sales presentation, how to determine the most effective sales strategy for your sales call, and how to determine the customer's valuation of your product or service. In this course, you will learn the seven characteristics of effective sales presentations, the steps for effectively conducting a sales presentation, and  more...

Preparing for Inbound Sales Calls Do you think selling means waiting for the phone to ring? A successful inside sales agent begins planning long before the customer calls. Successful inside selling is all about being prepared, and that means thinking ahead on customer inquiries and responses you will give. This course identifies the common perceptions that customers have of salespeople. In the course, you will learn the three  more...

Completing Inbound Sales Calls ...r qualifying a sales opportunity. You will also learn the steps for making the transition in both one-call and multiple-call closes. You will learn how to determine the best strategies for inbound sales presentations and explore the characteristics of an effective inbound sales presentation, as well as the features, benefits, and value of a solution. You will learn how to conduct an effective  more...

Motivating a Winning Sales Team Famous college football coach Lou Holtz said, "Ability is what you're capable of doing. Motivation determines what you do. Attitude determines how well you do it." As a sales manager, what can you do to make a difference in how your team members' use their abilities? How can you increase their level of motivation and create positive attitudes? In this course, you'll learn how to keep sales teams  more...

Critical Thinking Skills for Managing "Rational decision making is linear and is what you do when you put your facts in order. Intuition is looking at those facts and trying to see a pattern-and the patterns aren't always evident because the patterns aren't always linear. The two together are an extremely powerful combination." Joel Kurtzman, President, Kurtzman Associates and former editor, Harvard Business Review. The Critical  more...

Recovering from Business Crises ... effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions, your communications can help to establish trust and convey the  more...

Starting the Change Process Every story has a beginning, a middle, and an end. The majority of organizations consider change as a new beginning--a bright new day. But is that really the case? Ask your employees how they feel about change, and they'll often say, "It's unnecessary--we're doing just fine as we are." For them, change is the end of an era; an abrupt cessation of a comfortable way of life. It's your job to ensure  more...

Assessing Performance Continuously This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this  more...

Performance Reviews ...ng the best performance opportunities and identifying the steps a manager must take to develop her team members. Too often, training is the sole and unfocused response by many managers to their employees' development needs. This course ends by explaining how training can, in fact, be used effectively and purposefully in development. This course rejects the view held by many managers and  more...

Overcoming Difficult Service Situations Your customer's face is more contorted than anything you've ever seen...eyes bulging, fists clenched, and a scowl that makes Scrooge look like a nice guy. It's tempting to cut and run, but coping with even the most challenging situations is part of customer service. This course is designed to give you the means to hang in there when the going gets especially tough. Recognition of the warning  more...

The EXCEL Acronym Instilling Service Excellence ...le-spots, and in the "C" topic, this course gives you the steps to close off problematic customer issues by anticipating them. The next letter is "E" for EMPOWER YOURSELF, one of the most crucial concepts to being a great service provider. This lesson establishes the steps to taking ownership of your own personal service philosophy. That brings us to the last letter, "L", which issues a  more...

The Client-Consultant Relationship Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...

Giving Feedback A Manager s Guide The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...

Advanced Business Communication - Enhanced Business Communication In the Advanced Business Communication: Guidelines for Effective Communication, you will be introduced to the world of business communication in general and to areas that are fundamental to effective business communication today. You will learn about typical barriers to effective communication and guidelines for overcoming them. You will also learn about steps in the communication process, uses of  more...

Customer Relationship Management - Fundamentals of CRM Customer Relationship Management: Fundamentals of CRM introduces the student to the benefits of creating customer loyalty, developing a market intelligence enterprise, and incorporating customer relationship management into your company. The program also details the three steps a company can take to create customer loyalty, the four marketing tiers, the four types of CRM, and the four steps of the  more...

Principles of Marketing - Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process.  more...

Principles of Marketing - Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Principles of Marketing - Promotion Strategy Principles of Marketing: Promotion Strategy offers the student an overview of the information required to identify the elements of the promotional mix, determine appropriate promotional objectives, and select the advertising types and public relations tools to implement. The program details the procedures for creating an advertising campaign, the types of promotional strategies, and the steps of  more...

Principles of Marketing - Pricing Strategy Principles of Marketing: Pricing Strategy offers the student an overview of the information required to identify the role pricing plays in the marketing mix, to select appropriate objectives for pricing strategies, and to choose common methods to determine pricing. In addition, the program details the issues to consider when establishing a pricing strategy, the legal constraints that can affect  more...

The Fundamentals of Effective Thinking Albert Einstein once remarked that "the significant problems we face cannot be solved at the same level of thinking we were at when we created them." It necessarily follows that you must raise your own level of thinking in order to solve pressing business problems and make effective decisions. In this course, you'll explore how to think about the most critical business skill of all--thinking  more...

NET Solution Vision and Requirements To establish the steps and techniques needed to define a solution vision and gather and analyze requirements  more...

Oracle Database 11g Database Architecture and ASM To recognize the structural elements in Oracle Database 11g's architecture, including and Automatic Storage Management (ASM), and recognize the steps for managing storage using disk groups.  more...

Oracle Database 11g Configuring for Recovery To recognize the steps for configuring all aspects of backup and recovery functionality in Oracle Database 11g, using ARCHIVELOG mode, retention policies, a Flash Recovery Area, and an RMAN recovery catalog.  more...

Oracle Database 11g Configuring for Backups To identify the steps for preparing a database for backup and then for performing various types of RMAN backups and monitoring them using reports and dynamic performance views, and also for performing user-managed backups and recoveries.  more...

Oracle Database 11g Supporting RMAN and Using Flashback Technology To recognize the steps for making sure that you can recover data quickly by tuning RMAN to avoid bottlenecks, and also for making sure that any changes to a database can be easily reversed, if necessary, using Oracle Database 11g's flashback features.  more...

Oracle Database 11g Diagnosing the Database and Managing Memory To identify the steps for diagnosing and repairing database problems with the help of Oracle Support using Automatic Diagnostic Repository, Support Workbench, and health checks, and also for enabling and configuring automatic memory management and automatic shared memory management.  more...

Oracle Database 11g Database Performance and Space Management To identify the steps for making sure your Oracle Database 11g database is performing well and has adequate space, by monitoring statistics, tuning SQL, testing workloads, managing space, and transporting tablespaces.  more...

Oracle Database 11g Globalization To recognize the steps for utilizing Oracle Database 11g's globalization support features to ensure that information and data is displayed in a user's native language, and that territory and language-dependent conventions are adhered to.  more...

Oracle Database 11g Using Dynamic SQL and Implementing Performance Improvements To recognize the steps for improving SQL and PL/SQL flexibility, usability, and performance, using dynamic SQL, language enhancements, and a variety of performance enhancements  more...

Oracle Database 11g Using Trigger Data Warehousing and Pivoting Enhancements To recognize the steps for improving performance, managing scalabilty, enhancing control and processing speed, and reducing network load using enhanced features such as compound triggers, SecureFile LOBs, and PIVOT operations  more...

Oracle Database 11g Using the PL SQL Debugger Collections and Data Warehousin To recognize ways to utilize the PL/SQL Debugger to analyze your code, identify the uses and benefits of collections, and identify the steps for employing data warehousing enhancements to improve query execution times.  more...

Oracle Database 11g Using SQL to Query Your Database To identify the concepts and components of an Oracle Database 11g database, recognize how to retrieve information from it using SQL, and identify the steps for sorting, limiting, modifying, and formatting this information.  more...

Oracle Database 11g Conversion Functions Group Functions and Joins To recognize the steps for writing queries that convert data from one type to another, specify conditions, perform calculations on groups of rows or even tables, and return values from more than one table.  more...

Oracle Database 11g Subqueries Set Operators and Data Manipulation To identify the steps for manipulating queries to return the data you need, using subqueries and set operators, and also for manipulating the actual data using INSERT, UPDATE, DELETE and other data manipulation language (DML) statements.  more...

Oracle Database 11g Using DDL Views Sequences Indexes and Synonyms To recognize the steps for creating, defining, and dropping tables , manipulating how their data can be viewed, and using schema objects to generate integers, improve queries, and rename tables.  more...

Oracle 11i Oracle Workflow To identify the components of Oracle Workflow and to recognize the mandatory the optional steps for configuring Oracle Workflow  more...

Oracle Database 11g Installation and Upgrade Enhancements Recognize the enhancements to Oracle Database 11g's installation and upgrade processes, as well as its various post-upgrade steps, and recognize how to create a new database.  more...

Oracle Database 11g Diagnostic Enhancements and Using the Data Recovery Advisor recognize the steps for detecting, diagnosing, and repairing critical errors and data failures in Oracle Database 11g, using its enhanced, proactive, diagnostic tools, such as Automatic Diagnostic Repository, Support Workbench, SQL Repair Advisor, and the Data Recovery Advisor.  more...

Oracle Database 11g New Security Features identify the ways in which Oracle Database has enhanced security, including enhancements to Transparent Data Encryption and password security, and identify the steps for managing all aspects of security.  more...

Oracle Database 11g SecureFiles and Miscellaneous New Features Recognize the steps for enhancing the performance of large objects, caching query results, and performing other miscellaneous tasks in Oracle Database 11g  more...

Oracle Database 11g Database Architecture and Installation Identify the elements of the Oracle Database 11g architecture and recognize the tools and steps required to install the Oracle Database 11g software  more...

Oracle Database 11g Database Creation Instance Management and Connectivity Identify the steps for creating a new Oracle Database 11g database and then configuring it and managing the instance, and also recognize the steps for configuring new Oracle Net Listeners and database connectivity  more...

Oracle Database 11g Storage Structures and User Security identify the steps for maintaining storage structures and automating storage management in Oracle Database 11g, and for managing privileges, roles, and other security features for users.  more...

Oracle Database 11g Managing the Schema Data and Concurrency Identify the steps for managing schema objects, such as tables, views, and indexes, and recognize ways to use SQL and PL/SQL commands to manipulate data and ensure data concurrency  more...

Oracle Database 11g Managing Undo Data Database Security and Maintenance recognize the steps required to manage undo information, secure an Oracle Database 11g database, and maintain it by monitoring statistics, automated tasks and alert thresholds.  more...

Oracle Database 11g Performance Monitoring Recovery Concepts and Backup identify the steps for ensuring an Oracle Database 11g database is available to users when needed, by monitoring its performance, anticipating and avoiding database failure, setting up instance recovery options, and creating backups.  more...

Oracle Database 11g Using Data Types INDEX BY Tables and Cursors in PL SQL To recognize ways to create user-defined PL/SQL records and INDEX BY tables, and identify the steps for declaring and controlling explicit cursors and cursors with parameters.  more...

Oracle Database 11g Controlling User Access and Managing Schema Objects To recognize the steps for controlling user access to objects and also for maintaining these objects by dropping columns and adding constraints and indexes.  more...

Oracle Database 11g Data Dictionary Views and Large Data Sets To recognize the steps for querying data dictionary views to viewsschema objects, and for performing operations on large amounts of data, such as inserting data into multiple tables and merging table rows.  more...

Oracle Database 11g Managing Data in Different Time Zones To identify the steps for managing data in different time zones in Oracle Database 11g, for managing time intervals, and for using datetime functions.  more...

Oracle Database 11g PL SQL Variables Attributes and Executable Statements To identify the steps for getting started with PL/SQL, recognizing the benefits of the available tools, creating basic statements, declaring variables, testing code, and adhering to scoping and nesting rules.  more...

Oracle Database 11g Using DML DDL Cursors Control Structures and Loops To identify the steps for using PL/SQL to manipulate data, control transactions, determine the outcome of statements, and create loops and conditional control structures.  more...

The Executing Process Group ...ing and planning for your program, it is time to take the steps necessary to execute the program. The Executing process group is concerned with following established policies and plans to ensure effective benefits and stakeholder management, as well as program governance. Management of this process is complex involving costing, quality assurance, and scheduling, among other activities. This  more...

Team Leadership - Developing a High-Performance Team Team Leadership: Developing a High-Performance Team gives the student an overview of the uses of teams in the corporate world and explains the creation and leadership of effective teams. The program covers how to choose the right type of team, steps for developing a team communication process, the team leader's responsibilities, and guidelines to help the team leader maintain a high-performance  more...

Team Leadership - Conducting Productive Team Meetings Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings.  more...

Team Leadership - Promoting Your Team s Effectiveness Team Leadership: Promoting Your Team's Effectiveness offers the student an overview of how to set goals, prevent team ineffectiveness, and measure individual and team performance. The program covers in detail the steps for setting effective goals, the steps for measuring team and individual performance, and the advantages and negative effects of diversity.  more...

Virtual Team Management - Coaching Virtual Team Members In "Virtual Team Management: Coaching Virtual Team Members," you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the  more...

Advanced Project Management - Building Productive Stakeholder Relationships Advanced Project Management: Building Productive Stakeholder Relationships teaches learners how to classify stakeholders as primary, strategic, and operational sponsors and how to determine stakeholders' needs and expectations. It covers how to create a formal communication plan, how to resolve conflict with stakeholders, and what steps are commonly used to control change. Finally, it teaches  more...

Advanced Project Management - Project Estimating Techniques Advanced Project Management: Project Estimating Techniques teaches learners how time-box and analogous estimates are used, how to use life-cycle projections, and how the Modified Delphi method is used. It also teaches how to calculate PERT estimates and how function point analysis and forecasting are used. In addition, it covers how to avoid common estimating mistakes and how orders of magnitude  more...

Leading High-performance On-site Teams Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading an on-site team during the first two stages of team  more...

Preparing the Exchange Server 2007 Infrastructure Microsoft Exchange Server 2007 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, some key components have been drastically changed. This course discusses the new features of Exchange Server 2007 and the hardware required to support an installation. Also discussed are the steps that should be followed when  more...

WebSphere 5 0 Installation and Configuration To demonstrate installation considerations and steps for installing and migrating WebSphere Application Server in standalone and network environments  more...

Tools for Planning and Managing Six Sigma Project Opportunities In many situations your results are only as good as the tools you use. Knowing which tools to use, and how to apply them effectively, is the key to any endeavor's success. This assertion holds true for process and quality improvement strategies, and Six Sigma and quality improvement teams throughout the world use a set of management and planning tools to analyze and understand a variety of issues.  more...

Data Classification and Collection in Six Sigma ...cting data that is correct and useful is one of the first steps in the measurement process. Various types of data exist, and they all need appropriate treatment during the collection, presentation, and analysis stages. You also need to be careful when applying sampling techniques to ensure data accuracy and integrity. This course will explore continuous and discrete types of data, and nominal,  more...

Lean Concepts Most business processes are 90 waste and 10 value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges, organizations have turned to Lean Thinking, which seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business  more...

Non-value-added Steps and Tasks Anytime you have products sitting in inventory it means your resources are not producing cash flow. Identifying and removing the non-value-added steps and tasks in the supply chain is the key element in effective inventory management. This course examines how Lean businesses seek to integrate their supply chains with their production processes so as to minimize inventory levels, improve the flow  more...

Process Analysis and Documentation ...sured, gets done.In this course, you will learn about the steps in the Measure phase. Then you will learn key principles of measurement; learn how to identify key process input variables and key process output variables; document their relationships through a cause and effect diagram; assign constant, noise, and experimental variables to causes in a cause and effect diagram; and create an  more...

Properties and Applications of Probability Distributions Whether calculating future process capability or the length of time before product failure, probability distributions are essential to the Six Sigma?? Black Belt. Distributions and their random variables are the key to determining supportable conclusions for hypothesis tests and confidence intervals. This course discusses the general use of probability distributions, and reviews the applications  more...

Developing Employees HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications of employee training and training program development. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet  more...

Compensating Employees HRCI PHR The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible for helping to ensure that your company's workforce possesses the skills, knowledge and abilities to meet the current and  more...

Planning a Diversity Initiative ...te to their full potential?" This course will explore the steps associated with creating, launching, and evaluating a diversity initiative. This course will explore the necessary steps for conducting a diversity needs analysis. It will examine the basic groundwork that must be laid when starting a diversity initiative. Additionally, it will provide important information to help you successfully  more...

Effective Budget Management ...steps to ensure that businesses create a manageable and controllable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will learn how to develop a cash budget and utilize  more...

Developing a New-product Strategy Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...

International Finance Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide  more...

The Model Leader "Leaders...know how to dance the old dance. We all grew up in traditional organizations with conventional leader and role models. Now the music has changed. We don't know the new steps and there are not footprints on the floor." Peter R. Schools' words accurately reflect the challenges of leading today. You have to be able to develop a diverse team that can achieve optimum performance. You have to  more...

Total Quality Management - Managing TQM Rollouts Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...

Knowledge as Capital Times are changing. No longer is a company valued on just its physical assets and income streams. A quick look at many Internet focused organizations points to a basic fact: There is a new kind of asset being valued in our economy. That asset is knowledge, the intellectual capital of the organization. The high potential return of leveraging the knowledge capital of an organization has led to  more...

Quality Management - Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

ISO 9001 2000 - Overview of Standards "ISO 9001-2000: Overview of Standards": This course teaches the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organisation should take when seeking initial or upgraded certification from ISO.  more...

Total Quality Management - Principles "Total Quality Management: Deploying TQM Principles": This course builds on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process.  more...

Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma ...thesis tests used in Six Sigma. The course covers the key steps for testing hypotheses for proportions, variances, and paired comparisons with the help of real-life examples and case studies. It also covers how to use single-factor analysis of variance (ANOVA) and how to test hypotheses using a chi-square test. This course is aligned with the ASQ Certified Six Sigma Green Belt certification  more...

Statistical Process Control and Control Plans in Six Sigma In the final stages of the Six Sigma DMAIC methodology, once process improvement opportunities are identified and implemented, you need to make sure that the improved processes are controlled to sustain the process improvement gains. Statistical process control (SPC) provides tools which can be used to ensure that the processes are continuously monitored, that results are evaluated through the use  more...

Organizational Learning - Deploying a Knowledge Management System In ?Organizational Learning: Deploying a Knowledge Management System? you will learn information needed to conduct a pilot project and processes for deploying and monitoring knowledge management systems. You will also learn the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge management system.  more...

Balanced Scorecard - Implementing In "Balanced Scorecard: Implementing the Balanced Scorecard," you will learn the importance of using a balanced scorecard as a tool to measure corporate performance relative to your company's strategies. You will also identify the four perspectives of a balanced scorecard, understand how to apply the steps to build a balanced scorecard for your organization, and learn how to construct a strategy  more...

Balanced Scorecard - Measuring Business Objectives In "Balanced Scorecard: Measuring Business Objectives," you will learn the importance of good communication when using the balanced scorecard, the reasons for creating a balanced scorecard for each business unit, and the ways your organization can support the critical success factors outlined in a balanced scorecard. You will also learn the steps for gathering and implementing feedback about your  more...

Introduction to Hypothesis Testing and Testing for Means in Six Sigma The Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis testing uses statistical analysis to determine if the observed relationship between two or more samples is real  more...

Supply Chain Management Using Models ...rs that help in transforming the supply chain. Identify steps for developing a superior supply chain strategy. Identify characteristics of the quadrants of the sourcing strategy matrix. Match levels in sourcing strategy with their characteristics. Identify primary sources leading to significant improvements in the supply chain. Match the levels of the logistics framework with their  more...

Linux Technology Overview Part 2 Features for Users ...rtitioning in a Linux installation. • Identify the steps in the Red Hat Linux workstation installation process. Audience Technical managers and professionals who are evaluating whether or not to adopt Linux in their business environment should have in-depth knowledge of the capabilities of competing operating systems, such as Unix and Windows NT and 2000. Content Emphasis  more...

HTML 4 Part 1 HTML Fundamentals ...ith the WWW with their descriptions. • Sequence the steps in the Web communication process. • Identify the components of a Web browser that are used to perform specified tasks. • Identify the features of HTML. • Match the types of DTD with the situations in which they are used. Unit 2: HTML Documents 1 hour • Identify the code used to create an HTML  more...

HTML 4 Part 1 HTML Fundamentals ...ith the WWW with their descriptions. • Sequence the steps in the Web communication process. • Identify the components of a Web browser that are used to perform specified tasks. • Identify the features of HTML. • Match the types of DTD with the situations in which they are used. Unit 2: HTML Documents 1 hour • Identify the code used to create an HTML  more...

CIW Security Professional Intrusion Detection Threat Analysis ...rs to be considered for an IDS implementation. Identify steps to conduct security scan using eTrust. View host network activity in eTrust. Identify the steps to generate intrusion detection activity report in eTrust. Unit 2: Log Analysis (2 hours) Identify key aspects of creating baselines for log analysis. Identify types of event logs used in Microsoft Windows 2000. Enable  more...

CIW Security Professional Security Auditing Attack Techniques ...atch auditor roles with associated approaches. Identify steps for conducting compliance analysis. Identify the tasks performed in the various stages of the risk assessment process. Identify features of network penetration attacks. Identify network resources that may be potential targets for attacks. Identify server resources that may be potential targets for attacks. Identify key  more...

CIW Security Professional Operating System Security The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features  more...

CIW Security Professional Network Security Firewalls ...ir mapping to the layers of the OSI model. Identify the steps in the process of TCP connection handshake and termination. Match the protocols of the application layer with their security risks. Identify steps to implement a security model. Identify guidelines for securing services. Identify guidelines to secure Web servers. Identify functions of firewalls. Identify rules for  more...

CIW Security Professional Network Security Introduction ...ify the elements of a security infrastructure. Identify steps to create a security policy. Match authentication methods with their descriptions. Identify causes of security attacks. Identify characteristics of different types of hackers. Identify types of basic security attacks. Identify features of encryption methods. Identify the key aspects of algorithms used for symmetric  more...

Directory Technologies Part 2 NDS eDirectory ...alling eDirectory on a Linux server. • Sequence the steps to install eDirectory on a Linux server. Unit 2: eDirectory: Configuring and Managing 2 - 3 hours • Identify the command to configure NDS cache size to a specific value. • Configure the LDAP Server object by using ConsoleOne. • Configure the LDAP Group object by using ConsoleOne. • Locate an object in  more...

Directory Technologies Part 1 Directory Server Model This is the first course in a three part series that introduces the learner to the fundamental directory solutions and the X.500 standard. It also covers the Full Service Directory Model (FSDM), and the role of LDAP in accessing directories. Finally, it describes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...pgrade by using the DSMAINT utility. • Sequence the steps for recovering a failed server. • Replace the references to a failed server by using the DSMAINT utility. • Perform verification activities in an NDS tree by using the DSREPAIR utility. • Delete a failed server object by using NDS Manager. • Verify the consistency of a replica ring by using the DSREPAIR  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...erations. • Cover the background processes and the steps for checking the completion of an operation. Audience The intended audience for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS administrators  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...ency of performing NDS health checks and the prerequisite steps to perform the NDS health checks. • Perform the basic NDS health checks. • Perform complete NDS health checks, automate the process of performing NDS health checks, and create server logs and an NDS test lab environment for maintaining NDS health. • Troubleshoot NDS issues. Audience The intended audience  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention ...y creating a locally managed tablespace. o Sequence the steps in the sort process. o Set the SORT_AREA_SIZE parameter by using the ALTER SESSION command. o Identify the tuning sort goals. o Match the uses of rollback segments with their definitions. o Select the characteristics of rollback segment activity. o Identify the characteristics of rollback segment growth. o Identify the  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O This course introduces students to the importance of good initial database design, and the methods used to tune an Oracle9i production database. Students learn how to use the available Oracle tools to recognize, troubleshoot, and resolve common performance-related problems in administering an Oracle database. Learn To: o Match the optimizer modes with their descriptions. o Match the  more...

Oracle9i Performance Tuning Architecture Strategy ...ce. o Identify appropriate tuning goals. o Sequence the steps associated with tuning an Oracle9i database. Unit 2: Alert Log, Trace Files, and Events 1 - 2 hours o Identify key information recorded by the alert log. o Identify the parameters that control the location and format of the alert log file. o Identify the different methods available for generating user process trace files. o  more...

Oracle9i Database Admin Set Up Oracle Net Services ...nd Oracle Names Server. Learn To • Sequence the steps required for a client to establish a connection to an Oracle server. • Match the client and server network components required to perform specific tasks on a Web application client implementation. • Identify the features of automatic instance registration. • Configure a local net service name by using the  more...

Oracle9i Database Admin Recover Databases ...the NOARCHIVELOG mode by using RMAN. • Sequence the steps to recover a failed database when it is in the ARCHIVELOG mode. • Store the archived logs in a new location by using the ALTER SYSTEM command. • Perform a offline database recovery by using SQL*Plus. • Perform an online database recovery by using SQL*Plus. • Recover a database that failed due to the loss of  more...

Oracle9i Database Admin Perform Database Backups ...ddition, students create a standby database, identify the steps involved in synchronizing a standby database, and activate, refresh, and update a standby database. Learn To • Identify the factors to consider when defining a backup and recovery strategy. • Multiplex control files by copying them with an operating system utility. • Place a log member from two log groups  more...

Oracle9i Database Admin Manage Security ...ecurity domain with their functions. • Identify the steps for creating a user. • Create a user by using Oracle Security Manager. • Identify the security feature available to an operating system user when a value for the OS_AUTHENT_PREFIX parameter is given. • Identify the guidelines for creating a user. • Maintain passwords by using Oracle Security Manager. •  more...

Oracle9i Database Admin Manage Data Storage ...in the validate and the novalidate mode, and identify the steps for using the EXCEPTIONS table. • Retrieve constraint, constraint columns, PK-FK relationship information and trigger information by using Oracle SQL*Plus Worksheet. • Load data by using direct-load inserts, identify the concepts associated with SQL*Loader, and use SQL*Loader to load data into tables. •  more...

Oracle9i Database Admin Manage an Instance ...ase administrator that are performed by using OEM and the steps to start and shut down an instance. This course also explains the various dynamic performance views and initialization parameters and the globalization support that is provided. Learn To • Identify the memory structures of the SGA and the information stored in the database and nondatabase files. • Identify the  more...

Oracle9i SQL DML and DDL ...he rules for naming tables in a database. o Sequence the steps to create a table. o Identify the rules for referencing a table in another user's schema. o Match the Oracle datatypes with their definitions. o Identify the properties of constraints. o Match the constraint types with their definitions. o Identify the characteristics of the different levels of constraints. o Sequence the  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...ble packet filtering and IP routing. • Sequence the steps to create an IP packet filter. • Match ISA Server 2000 application filters with their functions. • Identify the features of the Simple Mail Transfer Protocol (SMTP) filter. • Identify features of the Streaming Media filter. • Identify characteristics of the Hypertext Transfer Protocol (HTTP) Redirector  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ...ble packet filtering and IP routing. • Sequence the steps to create an IP packet filter. • Match ISA Server 2000 application filters with their functions. • Identify the features of the Simple Mail Transfer Protocol (SMTP) filter. • Identify features of the Streaming Media filter. • Identify characteristics of the Hypertext Transfer Protocol (HTTP) Redirector  more...

C Programming for the Microsoft NET Platform Part 5 Course Overview This is the final course in a five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify  more...

ASP NET Part 3 Web Services Web Apps ... Identify features of Web services. • Sequence the steps in the execution of a Web service. • Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. • Identify key requirements of a good ASP.NET Web application. • Identify features of Session state in ASP.NET. • Identify features of cookieless sessions.  more...

ASP NET Part 3 Web Services Web Apps ... Identify features of Web services. • Sequence the steps in the execution of a Web service. • Identify the features of the Universal Description, Discovery, and Integration (UDDI) specification. • Identify key requirements of a good ASP.NET Web application. • Identify features of Session state in ASP.NET. • Identify features of cookieless sessions.  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...atures of the ADO.NET object model. • Sequence the steps in accessing data in ADO.NET. • Identify features of DataSets. • Identify the syntax for using a code-behind page. • Identify the syntax used to create a class file in Visual Basic (VB). • Identify the syntax used to access controls in a code-behind page. • Identify features of ASP.NET tracing.  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...atures of the ADO.NET object model. • Sequence the steps in accessing data in ADO.NET. • Identify features of DataSets. • Identify the syntax for using a code-behind page. • Identify the syntax used to create a class file in Visual Basic (VB). • Identify the syntax used to access controls in a code-behind page. • Identify features of ASP.NET tracing.  more...

ASP NET Part 1 Intro Web Controls ...y features of ASP.NET Web controls. • Sequence the steps in executing an ASP.NET server control. • Add an HTML server control to an ASP.NET page. • Identify the contents of an ASP.NET page SCRIPT section. • Identify the new syntactical features of Visual Basic .NET (VB .NET). • Identify the syntax used to create an event handler for a server control by using  more...

ASP NET Part 1 Intro Web Controls ...y features of ASP.NET Web controls. • Sequence the steps in executing an ASP.NET server control. • Add an HTML server control to an ASP.NET page. • Identify the contents of an ASP.NET page SCRIPT section. • Identify the new syntactical features of Visual Basic .NET (VB .NET). • Identify the syntax used to create an event handler for a server control by using  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ... Identify features of message selectors. Sequence the steps for developing and configuring Message-Driven Beans (MDBs). Unit 2: Transactions and Security (2 hours) Match the activities involved in a transaction with the properties that they ensure. Identify the transactional attributes that can be specified for transactions in EJB 2.1. Match transactions with the isolation  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ... Identify features of message selectors. Sequence the steps for developing and configuring Message-Driven Beans (MDBs). Unit 2: Transactions and Security (2 hours) Match the activities involved in a transaction with the properties that they ensure. Identify the transactional attributes that can be specified for transactions in EJB 2.1. Match transactions with the isolation  more...

CIW E-Commerce Designer Part 5 Transaction Mgt ...ify the purposes of security in e-commerce. Sequence the steps in the digital signature process. Audience The audience for this course includes system administrators, application developers, and network designers. This course is an approved study guide that will help Certified Internet Webmaster (CIW) candidates prepare for exam 1D0-425. Prerequisites for this course include the skills and  more...

SQL Server 2000 Design Implement Databases Part 4 Managing Indexes ...fy the features of cost-based optimization. Sequence the steps for processing queries by using query optimizer. Audience The audience for this course includes database designers, database managers, and technical managers. Candidates for Exam 70-229 operate in medium to large computing environments that use SQL Server 2000, Windows 2000 Active Directory, and Internet Information Server  more...

SQL Server 2000 Database Admin Part 3 Security Data Recovery ...cteristics of the two authentication modes. Sequence the steps to implement an authentication mode. Identify the guidelines for preventing data loss. Match database recovery models with their features. Identify the process behind SQL Server 2000 backup. Audience Candidates for this exam operate in medium to very large computing environments that use SQL Server 7.0 (and plan to upgrade  more...

SQL Server 2000 Database Admin Part 1 Install SQL Server 2000 ...in the client-server communication process. Identify the steps in the client-server communication process. Identify the minimum hardware requirements for SQL Server 2000. Identify the typical hardware optimization issues for Microsoft SQL Server 2000. Select an appropriate edition of SQL Server 2000. Identify the different types of SQL Server 2000 installations. Install a default instance  more...

Java Operations Flow Control This course covers the concepts related to Java operations and flow control. It covers data type conversion and data type casting for primitive data types. Further, it covers associativity and precedence rules for operators. In addition, it covers various operators that include arithmetic operators, assignment operators, unary operators, relational operators, logical operators, bitwise operators,  more...

Java Operations Flow Control This course covers the concepts related to Java operations and flow control. It covers data type conversion and data type casting for primitive data types. Further, it covers associativity and precedence rules for operators. In addition, it covers various operators that include arithmetic operators, assignment operators, unary operators, relational operators, logical operators, bitwise operators,  more...

IBM DB2 Universal Database V6 1--App Development ... of a PREP statement using deferred binding. Perform the steps to precompile and bind an application using specific parameters. Identify the privileges necessary to develop an application using embedded static SQL. Match the type of application development information with its system catalog name. Obtain configuration information using the correct tool. Analyze an SQL statement using  more...

IBM DB2 Universal Database V6 1--Fundamentals ... tasks performed to verify a DB2 installation using First Steps. Install a DB2 client given a scenario. Sequence the steps of a distributed installation for DB2 clients. Match the database directories with their descriptions. Catalog a node and a database using the CATALOG command. Identify the functions of the DB2 Administration Server instance. Match the DB2 command interfaces with  more...

IBM DB2 Universal Database V6 1--Fundamentals ... tasks performed to verify a DB2 installation using First Steps. Install a DB2 client given a scenario. Sequence the steps of a distributed installation for DB2 clients. Match the database directories with their descriptions. Catalog a node and a database using the CATALOG command. Identify the functions of the DB2 Administration Server instance. Match the DB2 command interfaces with  more...

Oracle PL SQL Database Programming ... separately on the server and on the client. Perform the steps required to create a stored procedure using SQL*Plus. Perform the steps required to create a stored function using SQL*Plus. Match runtime exceptions with their descriptions and the directions for their handling. Perform the steps required to create a stored package using SQL*Plus. Perform the steps to invoke stored procedures  more...

Oracle PL SQL Procedures Functions Packages ... the components of developing environments. Identify the steps to create a subprogram. Identify the features of the different types of parameter modes. Perform the steps to create a client-side procedure by using Procedure Builder. Perform the steps to create a server-side procedure by using SQL*Plus. Identify the different methods for passing parameters. Perform the steps to create a  more...

Exchange 2000 Infrastructure Design--Part 4 ...e Local Quorum resource to a cluster group. Sequence the steps involved in creating a system attendant cluster resource. Unit 3: Maintenance Policies and Troubleshooting Duration: 4 Hour(s) Identify the factors to consider when creating a maintenance plan. Identify the guidelines for testing an Exchange 2000 Server system implementation. Identify the elements of Exchange 2000  more...

Exchange 2000 Infrastructure Design--Part 2 ...features of the link state algorithm (LSA). Sequence the steps in the process by which Exchange 2000 Server maintains the link state table. Match the key multiple protocols supported by Exchange 2000 Server with their definitions. Identify the guidelines for creating multiple virtual servers. Identify the features of front-end and back-end servers. Identify the guidelines for using virtual  more...

Exchange 2000 Server--Part 5 Growth ... issues involved in making global changes. Sequence the steps involved in creating a policy. Identify the features of full-text indexing. Create an index. Identify the search capabilities of Exchange 2000 Server. C ontent Emphasis Conceptual A udience They have a minimum of one year's experience administering Microsoft Exchange environments that have the following  more...

Exchange 2000 Server--Part 4 Connectivity ...ethods of routing mail to a foreign system. Sequence the steps involved in routing messages within the same server. Sequence the steps involved in routing messages within the same routing group. Match methods of routing messages with their descriptions. Manage message queues. Identify the features of the link state table. Identify the features of the link state algorithm (LSA). Sequence  more...

Exchange 2000 Server--Part 3 Administering ...der when creating contacts in Windows 2000. Sequence the steps involved in creating distribution lists. Identify the issues to consider when using System Manager in Exchange 2000 Server. Identify the property settings available for the organization object. Identify the features of top-level containers. Identify the features of address lists. Create an address list. Identify the methods  more...

Exchange 2000 Server--Part 2 Configuring ...Directory. Create a public folder replica. Sequence the steps involved in connecting to public folder replicas. Identify the security features of Exchange 2000 Server. Identify the features of the Windows 2000 Server security services. Identify the features of the Security Configuration Tool Set.(KMS) configuration. Identify the features of certificates and security keys. Configure KMS  more...

Exchange 2000 Server--Part 1 Installing Course Overview This course presents the students with both theoretical and practical instruction in the subject of installing Microsoft Exchange 2000 Server. This instruction will cover initial installs and upgrades from Exchange 5.5. The bulk of the instruction will relate to the issues of planning and executing a server install. Considerably less emphasis will be placed on deploying different  more...

Designing Cisco Network Service Architectures Part 3 ...ify features of network security policies. Identify the steps involved in the network security process. Identify elements of a Cisco security solution. Identify features and functions of a firewall design. Identify types of Cisco perimeter security firewall products. Identify intrusion detection system design options. Identify enterprise requirements for site-to-site and remote  more...

Designing Cisco Network Service Architectures Part 1 ... features of Enterprise Campus Network design. Identify steps for designing an Enterprise Campus Network. Identify considerations for designing a logical Campus Network. Identify fundamentals of designing an Enterprise Campus server farm. Identify options for enhancing server farm design. Identify optimal options when designing an Enterprise Campus Network in a given scenario.  more...

Cisco Internetwork Troubleshooting Part 2 This is the second of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify  more...

Cisco Internetwork Troubleshooting Part 1 ...lems at the physical and data link layers. Sequence the steps to resolve a problem at the physical and data link layers. Sequence the steps to resolve a serial interface problem involving an inactive interface on a router. Audience: This course is aimed at professionals responsible for maintaining the efficient operation of complex computer networks, for example, System Engineers,  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ... Installation Duration: 1 - 2 Hour(s) Sequence the steps necessary to automate the client installation using ACU. Match the command line parameter with its description. Sequence the steps necessary to automate the client installation using ACU and the NCIMAN.exe utility. Prepare an NDS container for manual registration using NetWare Administrator. Run the Workstation Registration  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...upWise mailbox using NetWare Administrator. Sequence the steps of the GroupWise mailbox renaming process. Identify the tasks to be performed when preparing to move a mailbox. Identify the considerations for determining the number of user mailboxes to move at one time. Move a GroupWise mailbox from one post office to another post office using NetWare Administrator. Sequence the steps of the  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ... Send a message using the GroupWise client. Sequence the steps that are used by auto-update to keep the most current version of the GroupWise client installed on the workstation(s). Sequence the steps used to configure an administrator-defined setup. Sequence the steps to setup GroupWise 32-bit client for distribution by Novell Application Launcher. Unit 2: Single Post Office  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...t network traffic by using Network Monitor. Identify the steps to troubleshoot a specified networking problem by using the ipconfig command-line utility. Identify the process carried out to diagnose network connectivity problems based on the output of the ping command-line utility. Identify the steps to troubleshoot media access control (MAC) address problems by using the arp command-line  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...tificate by using the Certificates snap-in. Identify the steps to detect a problem encountered while accessing a CA. Match the problems encountered while accessing a CA with their solutions. Unit 2: Encrypting File System (EFS) Duration: 2 - 3 Hour(s) Identify the uses of EFS. Encrypt a file by using the Advanced Attributes dialog box. Add a recovery agent to Group Policy by  more...

Windows 2000 Network Infrastructure Admin --Part 4 Security ...tificate by using the Certificates snap-in. Identify the steps to detect a problem encountered while accessing a CA. Match the problems encountered while accessing a CA with their solutions. Unit 2: Encrypting File System (EFS) Duration: 2 - 3 Hour(s) Identify the uses of EFS. Encrypt a file by using the Advanced Attributes dialog box. Add a recovery agent to Group Policy by  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...t menu. Label the flowchart to represent the sequence of steps used for APIPA in Windows 2000. Disable APIPA by using the Registry Editor utility. Install the NWLink protocol on a LAN interface by using the shortcut menu. Configure the NWLink protocol on a LAN interface by using the shortcut menu. Identify the benefits of QoS Admission Control. Identify the features of traffic control  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...t menu. Label the flowchart to represent the sequence of steps used for APIPA in Windows 2000. Disable APIPA by using the Registry Editor utility. Install the NWLink protocol on a LAN interface by using the shortcut menu. Configure the NWLink protocol on a LAN interface by using the shortcut menu. Identify the benefits of QoS Admission Control. Identify the features of traffic control  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...with the situations in which they are used. Sequence the steps involved in a remote access connection process. Configure a remote access server by using the Routing and Remote Access console. Integrate DHCP with remote access by using the Routing and Remote Access console. Configure multilink by using the Routing and Remote Access console. Match the components of VPN with their  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...with the situations in which they are used. Sequence the steps involved in a remote access connection process. Configure a remote access server by using the Routing and Remote Access console. Integrate DHCP with remote access by using the Routing and Remote Access console. Configure multilink by using the Routing and Remote Access console. Match the components of VPN with their  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...om a hard disk by using the Restore Wizard. Sequence the steps to back up a DHCP database on a DHCP server. Sequence the steps to restore a DHCP database from a DHCP server. Update the statistics of a DHCP server by using the Action menu. Enable address conflict detection on a DHCP server by using the Action menu. Sequence the steps performed during audit logging in a DHCP audit log file.  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ...om a hard disk by using the Restore Wizard. Sequence the steps to back up a DHCP database on a DHCP server. Sequence the steps to restore a DHCP database from a DHCP server. Update the statistics of a DHCP server by using the Action menu. Enable address conflict detection on a DHCP server by using the Action menu. Sequence the steps performed during audit logging in a DHCP audit log file.  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations ...lem that prevents the server from starting. Sequence the steps to recover a server in the safe mode. Install the Recovery Console by using the Windows 2000 CD-ROM. Identify the repair tasks performed by the Recovery Console to start Windows 2000. Repair a Windows 2000 server by using the Recovery Console commands. Sequence the tasks to be performed for rebuilding a Windows 2000 server.  more...

Windows 2000 Instalation Config Admin --Part 8 Security Considerations Course Overview This is the final course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the features of securing a network; identify the Security Tool Set components and configuration areas  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking ... 3: Remote Access Duration: 2 Hour(s) Sequence the steps involved in the remote access connection process. Configure a server as a remote access server by using the taskbar. Identify the tab that is used to configure the specified property of a network connection. Configure the properties of a connection by using the Network and Dial-up Connections window. Configure an inbound  more...

Windows 2000 Installation Config Admin --Part 7 Enterprise Networking Course Overview This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server;  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...advantages of using permission inheritance. Sequence the steps in the logon process on a Windows 2000 computer. Sequence the steps that occur when a user attempts to gain access to a Windows 2000 resource on a network. Customize an MMC console by adding a specified snap-in to it. Match the methods used to distribute customized MMC consoles with their advantages. Create a taskpad view in an  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...advantages of using permission inheritance. Sequence the steps in the logon process on a Windows 2000 computer. Sequence the steps that occur when a user attempts to gain access to a Windows 2000 resource on a network. Customize an MMC console by adding a specified snap-in to it. Match the methods used to distribute customized MMC consoles with their advantages. Create a taskpad view in an  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...o troubleshoot accessibility service problems. Procedural Steps: Most of the accessibility service problem Configure desktop settings by using Control Panel. Identify the diagnostic steps that can be used to determine the cause of a display problem. Identify the uses of Windows Installer. Identify the functions of the components of the Windows Installer technology. Install an application  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...o troubleshoot accessibility service problems. Procedural Steps: Most of the accessibility service problem Configure desktop settings by using Control Panel. Identify the diagnostic steps that can be used to determine the cause of a display problem. Identify the uses of Windows Installer. Identify the functions of the components of the Windows Installer technology. Install an application  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...h the situation related to driver signing errors with the steps involved in troubleshooting the error. Create a hardware profile by using Control Panel. Modify a hardware profile by using Device Manager. Delete a hardware profile by using Control Panel. Set values for environment variables by using the System Properties dialog box: Add Modify Delete Configure a paging file by using the  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config ...h the situation related to driver signing errors with the steps involved in troubleshooting the error. Create a hardware profile by using Control Panel. Modify a hardware profile by using Device Manager. Delete a hardware profile by using Control Panel. Set values for environment variables by using the System Properties dialog box: Add Modify Delete Configure a paging file by using the  more...

Windows 2000 Installation Config Admin --Part 1 Installation Course Overview This is the first course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the activities to be completed before installing Windows 2000; identify and perform attended  more...

Windows 2000 Administration--Part 3 Computer Mgmt ... Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the Security Log and the Security Events. Identify the guidelines for auditing object access events. Identify the guidelines for analyzing security logs. Identify the events that may indicate breaches in security. Identify the features and  more...

Windows 2000 Administration--Part 3 Computer Mgmt ... Logs: Monitoring Duration: 2 Hour(s) Identify the steps involved in monitoring event logs. Identify the basic features and functions of the Security Log and the Security Events. Identify the guidelines for auditing object access events. Identify the guidelines for analyzing security logs. Identify the events that may indicate breaches in security. Identify the features and  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 2 ... Implementing Duration: 2 - 3 Hour(s) Sequence the steps to upgrade a Windows NT server to a Windows 2000 server. Configure a PDC by using Active Directory Installation Wizard. Identify the requirements for upgrading a BDC. Install a DNS server in a Windows 2000 domain by using Control Panel. Configure an RRAS server in a Windows 2000 domain by using the RRAS console. Identify the  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ...entify the benefits of demand-dial routing. Sequence the steps in the installation of demand-dial routing. Identify the tab that enables you to perform a specific task while configuring demand-dial interface properties. Identify the shortcut menu option that enables you to perform a specific task for changing demand-dial routing configuration. Identify the appropriate decision in a specific  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS Course Overview This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ... Hour(s) Identify the functions of NAT. Sequence the steps performed by NAT to process Internet traffic. Identify the functions of ICS. Identify the guidelines to integrate ICS with a routed network. Identify the appropriate strategy to integrate ICS with a routed network in a specific business situation. Evaluate the ability of a design that integrates ICS with a network to meet  more...

Windows 2000 Designing a Network Infrastructure--Part 2 Remote Access ... Hour(s) Identify the functions of NAT. Sequence the steps performed by NAT to process Internet traffic. Identify the functions of ICS. Identify the guidelines to integrate ICS with a routed network. Identify the appropriate strategy to integrate ICS with a routed network in a specific business situation. Evaluate the ability of a design that integrates ICS with a network to meet  more...

Interconnecting Cisco Networking Devices Part 3 ... for configuring a static Frame Relay map. Sequence the steps for configuring Frame Relay subinterfaces. Identify commands for verifying Frame Relay operations. Identify commands for troubleshooting Frame Relay. Identify Frame Relay reachability issues and solutions. Unit 3: ISDN and DDR (3 hours) Identify features of ISDN. Identify key aspects of ISDN call processing.  more...

Interconnecting Cisco Networking Devices Part 2 ... (NAT) and port address translation (PAT). Sequence the steps for inside source address translation. Sequence the steps for configuring static translation. Identify features of distance vector routing. Identify key aspects of maintaining routing information. Match routing loop prevention techniques with their descriptions. Identify features of Routing Information Protocol (RIP).  more...

Interconnecting Cisco Networking Devices Part 1 ...functions of Layer 2 switches and bridges. Sequence the steps in managing Layer 2 addresses. Sequence the steps for forwarding and filtering frames. Identify features of the Cisco IOS software. Identify guidelines for the physical startup of a Catalyst switch. Identify the states of the LEDs on Catalyst 1900 and 2950 switches. Identify features of a VLAN. Distinguish between the  more...

Designing for Cisco Internetwork Solutions Part 1 ...ion, and optimization (PDIOO) methodology. Identify the steps involved in a network design phase methodology. Identify guidelines for top-down network design. Identify guidelines for documenting the existing infrastructure of a network. Identify guidelines for performing an audit on an existing network. Identify tools for auditing a network. Identify characteristics of a  more...

Oracle Designer 6i First Class Analysis ...s for storing information in the Repository. Perform the steps required to create a workarea. Perform the steps required to invoke the Repository Object Navigator using the Front panel icon. Perform the steps required to create an application within the Repository Object Navigator. Perform the steps required to view the details of a Repository element using the Repository Object Navigator  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ...ains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a Names server, a Multithreaded Server and Connection Manager. The different methods used to determine network problems and  more...

Oracle8i Network Administration Net8 Architecture Strategy ...ains in detail the architecture of Net8 and describes the steps in which connections are established between peers. Participants will learn how to implement a basic connection between a client and a server node using various naming methods. Participants will also configure a Names server, a Multi-threaded Server and Connection Manager. The different methods used to determine network problems  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ...des and NLS considerations of the Import utility, and the steps in which a table is imported. Identify and import objects into a schema. Identify and sequence steps to start an Oracle database with a missing data file. Identify the methods to enable parallel recovery, recover from lost control file, Recovery Catalog, data file corruptions. Identify the features and usage guidelines of  more...

Oracle8i Backup and Recovery Strategies Backups ...ting an Oracle database in ARCHIVELOG mode. Sequence the steps to change the archive mode of an Oracle database. Manage the database archive process. Configure the database for archiving the online redo log files by setting parameters in the init.ora file. Identify the data dictionary views used to obtain the archive log information. Unit 3: Oracle Recovery Manager Duration: 2  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention Course Overview This course is the third in a three-part Oracle8i Performance Tuning series. This interactive course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately.  more...

Oracle8i Performance Tuning Managing Memory Disk I O Course Overview This course is the second in a three-part Oracle8i Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...

Oracle8i Performance Tuning Architecture Strategy .... Identify different tuning goals. Define the steps associated with the tuning process. Identify the location and usefulness of the alert log file. Identify the location and usefulness of the background and user process trace files. Identify different types of events and manage the event system using OEM. Collect statistics using the dynamic troubleshooting and  more...

Oracle8i Database Admin Manage Security ... of a security domain with their functions. Identify the steps for creating a user. Create a user by using Oracle Security Manager. Identify the security feature available to an operating system user when a value for the OS_AUTHENT_PREFIX parameter is given. Identify the guidelines for creating a user. Maintain passwords by using Oracle Security Manager. Maintain account locks by using  more...

Oracle8i Database Admin Manage Storage Structures ...ers with the information that they provide. Sequence the steps used by the Oracle Server to manage data within a block. Retrieve the information to check the current number of extents and blocks allocated to a segment by using Oracle SQL*Plus Worksheet. Retrieve the information to view the extents for a given segment by using Oracle SQL*Plus Worksheet. Write a query to check the extents for  more...