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Creating a Business Execution Culture ...am members and in potential new hires. Will the same team still be right one year from now? What happens if one of your team members isn't thriving in the new execution culture? What if a team member simply needs a little help to execute better? Coaching for Execution will provide valuable information to ensure your team is executing to its fullest potential. Once you have the right team in  more...

Nonparametric Tests in Six Sigma Analysis ...letely free from assumptions, however. For instance, they still require the data to be from an independent random sample. The course aims to familiarize learners with approaches for analyzing nonparametric data, particularly the use of four nonparametric tests for validating hypotheses: Mood's Median tests, Levene's tests, Kruskal-Wallis tests, and Mann-Whitney tests. This course is aligned  more...

Intellectual Property Overview ...rotecting a company's intellectual property rights, while still communicating the company's identity or ideas to internal and external customers. How do employees perform this function effectively? This course explains the basic types of intellectual property, the legal protections in place, and the potential consequences of violating intellectual property laws. This course was developed with  more...

Preventing Fraud Abuse ...e a long way in cracking down on fraud. However, there is still great need for employees at all levels of business to be vigilant in their efforts to detect, report, and prevent fraud and abuse of all kinds. This course provides an introduction to the concepts surrounding fraud and abuse in the business setting. You will learn what constitutes fraud and abuse, what the difference is between  more...

Sarbanes-Oxley What You Need to Know ...e compliance requirements for corporate disclosures, they still need to know what constitutes fraudulent activity under Sarbanes Oxley so they can report any violations within their organizations, without fear of retaliation. In this course, you'll learn about the key provisions of the Sarbanes-Oxley Act and how it defines fraudulent activities. You'll also learn about the civil and criminal  more...

Leading a Customer-focused Team ...d environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work together to set the parameters for what has to be accomplished by creating a Statement of Purpose and effective team goals. Once these have been established, your role as leader becomes that of enabler and the rest of the course is devoted to demonstrating how you can  more...

Getting on the Right Track ...o reflect on your current situation to ensure that you're still on the right path and that the current path is the best one for you. This course identifies tips for successfully advancing your career, making lateral moves within an organization, and ways of successfully moving on to a different employer. This course also focuses on the benefits of having a promotion plan and the creation and  more...

Negotiating to Mutual Benefit Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep  more...

Doing Business on the Internet ...rotecting personal information regarding customers, while still ensuring that detailed customer records are kept, is a difficulty faced by almost all companies that engage in Internet-based commercial activity. Regulation of the digital marketplace is very difficult to achieve and currently, in the United States, much legislation on this area is pending but not yet enacted. The main areas  more...

Determining Application Compatibility for Windows 7 ...a new operating system is ensuring that applications will still run without issues for the users. Microsoft enables administrators to use the Application Compatibility Toolkit to collect information about the applications and then test and mitigate any issues that may have been detected. This course discusses ACT and how to use it to collect data, analyze issues, and test and mitigate them  more...

Information Security Program Management Resources Implementation ...resources on hand, and to assemble the resources that are still required in order to implement the information security program. This course examines the policies, controls, and metrics used to make the program function efficiently, and the analyses that will be used to monitor the program on an ongoing basis. This course also examines the technologies, skills, and outside support that the  more...

Exchange Server 2010 Administrative Tools ...Console (EMC) and the Exchange Management Shell (EMS) are still the primary management tools for Exchange Server 2010. The Exchange Control Panel (ECP) is a new browser-based tool that allows administrators and end users to perform various management tasks depending on the Role Based Access Control permissions they have been assigned. This course provides an overview of the management tools and  more...

Delegation Essentials An Introduction to Delegation ...ous time so you can focus on your essential to-do's while still accomplishing everything on your list. This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing employees' skills and capabilities, and encouraging accountability. The course also outlines some of the qualities that successful  more...

Using Progressive Discipline to Correct Problem Performance ...ployee turn a performance problem around, but the problem still persists. What do you do next? At this point, you must proceed cautiously but firmly and use a progressive approach to discipline. In progressive discipline, employees are subjected to increasingly severe penalties over time if performance doesn't improve. This approach satisfies the demands of due process, involves the employee in  more...

Resolving Windows 7 Network Connectivity Issues ...king has improved considerably in Windows 7, but you will still be required to verify the configuration settings and troubleshoot problems for your clients. The good news is that Windows 7 comes with new built-in troubleshooting tools, as well as the trusted command-line utilities you're used to from previous operating systems. When it comes to network connectivity problems, the hardware should  more...

Legal Research and Writing ...publisher, place, and page number. For example: If you?re still unclear about when to attribute credit to an author, speak to your professor to help clarify this issue. Review of drafts: If a student wishes to have their writing assignments reviewed, they must submit it by midnight, Sunday at the end of each Lesson. Only one draft can be submitted. Comments on the draft will be general and will  more...

5S TRAINING 5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many  more...

Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience ™s receptiveness. Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and  more...

Personal Protective Equipment ...rkers face will be as inhospitable as the moon, but it is still important for each worker to recognize when personal protective equipment (PPE) is needed, what PPE is needed, what it can do, and how to care for it. Welcome to Personal Protective Equipment ?One small step for man, one giant leap for mankind.? Hopefully no environment your workers face will be as inhospitable as the moon, but it  more...

AutoCAD 2006 2D Learn to control the many features of AutoCAD 2D, including commands, plotting, crosshatching, and pallets. Follow along with Kristen Kurland as she shows you how to work with dimensions, regions, boundaries, as well as understanding isometrics and viewports. The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD  more...

AutoCAD 2006 3D Learn to control the many features of AutoCAD 3D including commands, objects, surfaces, and solids. Follow along with Kristen Kurland as she shows you how to manipulate backgrounds, light, material, and landscaping to your needs.The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD 2006 3D Training Series The  more...

14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start  more...

7 Steps to A Lot More Sales The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...

QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...

Adobe CS3 Production Premium: Workflow ... clips to the timeline, you're ready to learn how to make still and motion graphics, such as an opening animation, a lower third, and a bug, using After Effects, Photoshop, and Illustrator. Next it's time to dive into all new Soundbooth to create the soundtrack score and polish the audio. Wrap up your production by creating DVD menus complete with interactivity, and output to a wide range of  more...

Adobe PhotoShop CS Receive a fundamental understanding of the concepts of Adobe ™s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management  more...

Adobe PhotoShop CS to CS2 Upgrade If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...

Bartending the Easy Way-Online ...00 recipes does not make you a professional bartender.I'm still leery about the online format of a bartending class, so can you tell me what type of homework is involved? You will be provided 14 lessons to read and study, then a quiz will follow each lesson. Recipes must be memorized (around 70 total) forwards and backwards. You will regularly use only about 30 of them, but you need to know  more...

Bartending to the Max-Online ...r's job will help you get better bartending positions.I'm still leery about the online format of a bartending class, so can you tell me what type of homework is involved? You will be provided 20 lessons to read and study, then a quiz will follow each lesson. Recipes must be memorized (around 70 total) forwards and backwards. You will regularly use only about 30 of them, but you need to know  more...

Basics of Organizational Communication Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course. Organizational Communications Communication is the most important  more...

Basics Of Smart International Procurement Are you responsible for increasing your organization ™s international procurement and don ™t know where to begin? International procurement is a challenge. Buying internationally is much more complex than buying domestically. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be  more...

Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...

Customer Astonishment: The Commitment to World-Class Customer Care Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...

Customer Service Plus ...g and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s Guide To Successful Negotiating (McGraw Hill) selected by Atlanta Woman magazine as one of the 50 best books for professional women and by Good Morning America as a featured book. He also has written a monthly career column for Monster.com, where he was  more...

Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills. Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all  more...

Demanding Customers ...right, but who is a customer, and who with skill will still be one in the future. This course can be completed as quickly as you care to. Student is given 90 day access. Demanding Customers The Demanding Customers course guides sales and service providers through a series of scenario based option paths. This will show the participant how to manage an angry customer, understand why a  more...

Dreamweaver MX 2004 For MAC Users Only. Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites  more...

Expert Purchasing Management Are you a purchasing manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from their purchasing managers. And today's environment is confronting purchasing managers with more challenges than ever. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from  more...

HTML 4 Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets. Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics  more...

Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing process step-by-step. You'll be ready for these challenges. And you won't need the years of experience usually required to learn how to deal with these challenges. You'll get more  more...

Microsoft Excel For Purchasing Professionals Are you failing to take advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated  more...

Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will  more...

Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless you ™ve been just as diligent at improving your negotiation skills, your chances of getting the best deals from your suppliers are very slim. The student can complete their course of study within anytime frame as long as it does not exceed  more...

QuickBooks Pro 2005 Learn how to get the most out of Intuit's QuickBooks Pro 2005 software. This interactive training provides an easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the  more...

QuickBooks Pro 2006 Learn how to get the most out of Intuit`s QuickBooks Pro 2006 software. This interactive, self-directed training provides an easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting  more...

SalesPlus ...g and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s Guide To Successful Negotiating (McGraw Hill) selected by Atlanta Woman magazine as one of the 50 best books for professional women and by Good Morning America as a featured book. He also has written a monthly career column for Monster.com, where he was  more...

Savings Strategy Development Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the highly personal and interactive online class "Savings Strategy Development" can help you. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date.  more...

Senior Professional In Supply Management (SPSM ®) Certification Program Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional. You can earn your purchasing certification in less than 3 months if you devote more than 4 hours per week to this course of study. Accordingly, 2 hours per week will take  more...

Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...

Supply Management Contract Writing You ™ve noticed the changes in purchasing over the past few years, haven ™t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don ™t know how to write a contract. This is troublesome. Because if you aren  more...

Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply  more...

Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...

Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...

Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...

The Art of Active Listening ...g and Human Resources Management. In 2003 he received the Stillman School?s Award for Teaching Excellence. Lee is the co-author of A Woman?s Guide To Successful Negotiating (McGraw Hill) selected by Atlanta Woman magazine as one of the 50 best books for professional women and by Good Morning America as a featured book. He also has written a monthly career column for Monster.com, where he was  more...

Writing for Business Professionals This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year  more...

CSS Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year  more...

Essential Spanish ... Se?or L?pez and Se?orita Fern?ndez are more formal - but still friendly of course! After each scene there is a short test to check how you are doing, and at the end of the course a longer exam that will review all of the topics covered by the course. To study the course you will need: An email address - if you don`t have one we can provide instructions on how to obtain one free of charge.  more...

Communication and Leadership ...loyee TWICE to complete a project as soon as possible and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate one of the  more...

The Automotive Industry Overview Version 2 ...utomotive industry, it is very true that North America is still the largest market for the industry as a whole. Understanding the industry environment and dynamics is vital to all those who have an interest in the automotive industry. This course provides a high-level view of the automotive industry environment, including its key players, business model, and structure, and navigates  more...

The Oil and Gas Industry Overview Version 2 ...perational improvement, and research and development, are still left with huge surpluses in an industry so far known only as a modest return. In reality, there has never been a more challenging time for the oil and gas industry. While oil companies face tough challenges in finding new sources of oil and gas to replace the old ones, the emerging oil demand and supply equation renders some of  more...

Leadership Development for Technical Professionals ...of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex.For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as facilitation and conflict  more...

Managing the Creative Elements of Brands ...e of these factors or a combination thereof, but the fact still remains: out of 25 brands of laundry detergent, you decided only one of them is good enough to wash your clothes. It's a tough market, so what can you do to stand out? This course is designed to help you analyze all the creative elements of a brand in order to help you build your company's brand equity. The first lesson in this  more...

Appraising Performance Simulation ...ide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of many employees, performance appraisals require more than a once-a-year feedback session to be effective--they require ongoing dialogue. Unfortunately, most managers view appraisals as an unwelcome intrusion to their already busy schedules.  more...

Lean Value ... lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to producer. This course explores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean transformation for your own business and  more...

IT Challenges Present and Future With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under  more...

PageMaker 6 5 Advanced ...ker was one of the first page layout applications, and is still heavily used in many corporate production environments, as well as some studios and magazines. If you are looking for employment within corporate desktop publishing departments, learning PageMaker is a must. In Virtual Training Company's PageMaker 6.5 Advanced tutorial, author Diane Presler begins by making you comfortable with the  more...

Intellectual Property and Proprietary Rights ... copyrighted brands or trade secrets, confidential, while still communicating the organization's identity or ideas to internal and external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the essentials of intellectual property and proprietary rights. It includes introductions to current copyright,  more...

Establishing a Relationship with Internal Clients ...en if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you.When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...

Using Data as a Technical Professional Consultant ...ormation. While the information garnered in these ways is still useful, in your role as an internal consultant, you may have to develop surveys or conduct interviews with individuals or groups in order to quickly collect the data pertinent to your current project. In addition, you will be analyzing the information, arriving at conclusions, and presenting your findings and recommendations to the  more...

The Inbound Call Center ...counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework for success. This course will provide you with the knowledge needed to identify customer care  more...

Self Development Motivating Yourself to Perform In Self-Development: Motivating Yourself to Perform, managers and employees learn how to apply strategies that enable them to overcome procrastination. They also learn how to apply self-discipline and practice self-leadership concepts in order to foster motivation and perform at a high level. Learn To Use strategies to overcome procrastination.  more...

Achieving Success Without Authority Focusing on Results ...mployees must understand that even without authority they still have influence to the success of company goals. Employees must harvest their influence and use it appropriately to their advantage. Learn To Identify guidelines to create a positive mental attitude. Identify steps to achieve a desired outcome when dealing with people.  more...

Motivation Fostering Employee Motivation ...ls and has spent less time in the office. Although she is still meeting the minimum requirements, you are concerned about her decrease in motivation. As her manager, it is your responsibility to meet with her and determine the reason for her recent lack of motivation. You should also encourage her and help her set goals and objectives that will help her regain her motivation. Unit 2:  more...