Instructor Led Strategy Training in Canada - Training Resources

IISS - ITIL Intermediate Service Strategy - CTE The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management and strategy as documented in the ITIL ® Service Strategy publication.  more...

*SHIFT Chicago NOW In Just 3 Hours Discover The Slingshot Effect Thursday, October 1st, 2009 in Rosemont, IL - Mark your calendar to attend SHIFT Chicago Now! An evening event exploring the latest cutting-edge approach and innovative strategy in business & coaching!  more...

Project Delivery - A Successful Strategy from Concept to Completion - GIC Success in delivery of a project or as some term them deliverable(s) depends on your position in the contracting relationship. Whether you are the owner (employer), contractor or consultant you each look on profit as a successful outcome. Each party is willing to accept some risk but the type of contracting relationship you select and the contract you sign will determine if you will be asked/ able  more...

A - Testing Techniques for Tracing and Validating Requirements- Nexient In this interactive course, you ll work to develop a master test plan under the guidance of an experienced instructor. You will also perform exercises designed to help you establish a risk-based and comprehensive master test strategy for a testing effort.  more...

Introduction to Business Architecture for the Public Sector - nexient Participants will learn the role of Business Architecture within Enterprise Architecture. They'll describe the use of business models in representing business strategy, operations, information & work, value & benefits of public sector reference models.  more...

ITIL04 - ITILV3 Bridge Course- CTE Solutions ... Provide guidance on the development of Services Strategy, the development of Service Design, the Transition of Services from current to desired state, the Implementation and the Continuous improvement of the those Services This exam preparatory course introduces ITIL V3 concepts and explains the major differences with ITIL V2. The ITIL Foundation V3 Bridge exam will be scheduled to  more...

Software Development for Testers To be effective, software testers must understand the overall software development life cycle employed by project managers, systems analysts and software designers. Testers must understand the development strategies that are being taken by the project teams so that they can effectively plan corresponding testing activities. This is a survey course that examines the various software  more...

Program Management Target audience: Experienced and senior project managers. Learn How to: Increase the effectiveness of an organizationa s approach to program management Initiate and organize a large-scale program to implement business strategy Manage stakeholder relationships effectively Manage, execute and control a successful program consisting of multiple, related projects Establish and implement  more...

Proposal Preparation and Presentation ...ratio. We will introduce a proven proposal presentation strategy that significantly improves sales results. Discover how to create proposals with the client concerns and issues in mind and present them in a manner that is tailored to the recipienta s requirements. Learn the science behind a proposal that impacts your message with a punch! Discover the various elements contained in a  more...

Time Territory and Account Management ...n this workshop, discover how to create a time management strategy that is profit minded. Learn ways to balance out your business and account management activities and scheduling so that you can achieve the best return on investment ratio. Gain the necessary knowledge to reduce your stress, enjoy your work more, gain the control that you desire, and get more completed in less time!  more...

Uncovering and Creating Business Opportunities Module 4 * In this workshop you will learn what prospecting is and what methods are available to you to maintain the desired growth and generate new business leads. * The participant will become aware of similar feelings and emotions that other people share regarding cold calling and how to overcome these negative emotions so that you will see positive results from your efforts. * We will help  more...

Client Care Representative CCR Certified Training Program 2 Days ...onment. 5. Understand stress and build a personal coping strategy. Benefits 1. Make agents more productive in a team environment 2. Reduce agent turnover 3. Improve Customer Satisfaction Here are some of the skills most needed to be coached and trained: 1. How to control a conversation, so it doesn't drag on needlessly 2. How to identify the needs of the caller 3. How to handle  more...

Building Relationships With Success This workshop focuses on selling using a strategic relationship-building approach. No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no  more...

Business Analysis Essentials ...s problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing implementation timelines. This course is consistent with the body of knowledge developed by the International Institute of Business Analysis (IIBA). It is also excellent preparation for the new Certified Business Analysis  more...

Fundamentals of Strategic Planning - 2 Day Seminar ...1116.00 Seats Available: 1 What You Will Cover What strategy and strategic planning really mean How strategy creates value for customers and stakeholders How companies develop strategy: seven strategic planning processes The strategic planning process in action: five stages of a classic approach Assess the environments Three Ds of strategy: discussion, decision, development  more...

Facilitated Strategic Planning Sessions Primarily for business leaders and owners who need/want to set their vision for the business for the next 12-18 months. Facilitated sessions providing an interactive structure and effective templates to help you clarify your strategic direction, establish business priorities, make assessments of key business drivers, and develop the appropriate strategies to succeed. Available as 1 or 2 day  more...

ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC ... V3 Intermediate courses are available ITILV3SS: Service Strategy ITILV3SD: Service Design ITILV3ST: Service Transition ITILV3SO: Service Operation ITILV3CSI: Continual Service Improvement ITILV3MALC: Managing Across the Lifecycle ITILV3PPO: Planning, Protection & Optimization ITILV3SOA: Service Offerings & Agreements ITILV3RCV: Release, Control & Validation ITILV3OSA: Operational  more...