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From Online Training Directory
Boost Your Self-Confidence And Enjoy Selling Success



...d communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your goals. Understand the importance of your own attitude and self-confidence in the selling process and how to use this to help your customer to buy. Highly
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Learn Grammar the Easy Way (Part 1)
...ho want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words.
You may have sent in a cover letter and resume for a job.
You may have written a memo recommending a new product or procedure and that letter was passed up the corporate chain. Perhaps, you wrote a letter to the
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Whistleblowing When How and Why
The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget, and fraudulent claims may total $50 billion this year. One major source of fraud is the submission of false claims for government funds, such as Medicare and Medicaid.
Whistleblowing The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget,
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Revive Your Writing!


Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors.
Bring your tired sentences, your terminally ill passive verbs, and your ailing descriptors. Through this course, we`ll work on reviving your writing! We`ll use adjective adrenaline to pump up your text. Take a dose of verb vaccine and watch them spring to life. At the end of this course, your sentences
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Build a Powerful Branding Strategy--Instructor-Led
...u`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of
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Build a Powerful Branding Strategy--Self-Directed
...u`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of
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From 123-CBT Computer Based Training
Sales Communications Essentials
For your value proposition to be perceived as credible and persuasive, you need to master how to craft and communicate your message. "Sales Communications Essentials" will help you cultivate the skills to successfully send your sales message. Think about it: sales professionals act as counselors by helping customers bring clarity to their wants and needs; act as persuaders, impressing customers
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Sales Communications Essentials
Corporate Culture Building the Service Foundation
As the saying goes, "You can't create the cathedral before you build the foundation." That's why the first course in this Customer Service series focuses on building the foundation of good service. The buzz term is "Corporate Culture." It's not some rare disease, but your workplace "culture" can be positively or negatively infectious as it relates to customer service. In this course, you'll get
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The Dynamics of Interacting
"The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you
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Assertiveness from Inside to Outside
Do you sometimes wonder if there's a way to alter your professional style--to change yourself from the inside out? Do you believe there may be strategies you could use to develop a more assertive professional style? Do you want to learn about strategies that can help you interact assertively with others in the workplace? Now is a good time to enhance your professional assertiveness skills if you
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Managing Upward Relationships
...the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall life quality of all concerned. This course attempts to explain the dynamics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary interpersonal skills required for succeeding in upward relationships. The
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Brand Management Branding on the Web

... Select Internet abilities that you can leverage to strengthen your brand. Use the abilities of the Internet to strengthen your brand. Create an online vision for your company. Audience The target audience for this series is brand managers, product managers, and marketing personnel who wish to learn to interpret the potential
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Self Development Increasing Your Assertiveness

...ssive nonverbal communication. Strengthen assertiveness using six actions. Audience Individuals who want to learn to increase their assertiveness in their daily interactions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours
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Excellence in Service Building a Customer Service Team

... laws. Identify how to train employees appropriately to strengthen your customer service team. Motivate and reward your employees based on their individual preferences. Audience: Supervisors, team leaders, and managers who want to learn how to establish service standards and build a customer service team. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits
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From Serebra Learning Corporation
Facilitating On-site and Virtual Teams
...g this phase. The course will also present techniques for strengthening your team and for evaluating team effectiveness. Finally, it will offer strategies for sustaining high performance, including techniques for boosting creativity and motivating through shared leadership roles. By understanding how a maturing team develops and knowing how to apply specific strategies during these stages, you
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Essentials of Electronic Communication
Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding
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E-mail and Organizational Communication
E-mail is much more than sending information back and forth. This communication tool can change your entire organization. E-mail can affect how you communicate, where you work, what you do and even when you do it. This course will help you harness the power of e-mail and show you ways to optimize your e-mail use for maximum productivity and success. The target is individuals who use e-mail for
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E-mail as a Marketing Tool
How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit
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Assertiveness from the Inside Out
...e. You'll learn about methods that can help you build and strengthen your assertive style and strategies to prepare you to act more assertively. You'll also learn how to implement your new, assertive style as you negotiate with other professionals, develop teams and partnerships, and cope with opposition. With the assistance of this course, you'll develop into the assertive professional you've
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Managing Upward Relationships
...the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall life quality of all concerned. This course attempts to explain the dynamics of power and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary interpersonal skills required for succeeding in upward relationships. The
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Financial Analysis for Successful Marketing
Whether you have a "head" for numbers, or a "dread" of numbers, no strategic marketing plan will be successful without a thorough financial analysis. The final course in this series takes a user-friendly, interactive approach to help you master the numbers game. You will analyze typical financial parameters associated with setting up a financial budget as part of an overall marketing strategy.
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Leadership and Team Development: Team Building


MAXIM TRAINING Organisations have always relied on teams in some form. But now there is more emphasis on groups of people, working in teams, taking joint responsibility for achieving standards and meeting objectives. This course explores the key factors that make teams effective and the skills required to build, strengthen and maintain the team.
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Literacy Skills for Business - Punctuation


Literacy Skills for Business This course helps to make everyday written business communication more purposeful, correct and efficient. It is aimed at Business people and will instruct in skills often forgotten since the 'O' Level/GCSE English Language days. It is full of handy hints and do's and don'ts for everyday written English. Because of it's modular approach, users can choose to strengthen
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Literacy Skills for Business - Spelling


Literacy Skills for Business This course helps to make everyday written business communication more purposeful, correct and efficient. It is aimed at Business people and will instruct in skills often forgotten since the 'O' Level/GCSE English Language days. It is full of handy hints and do's and don'ts for everyday written English. Because of it's modular approach, users can choose to strengthen
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Literacy Skills for Business - Best Practice for Business


Literacy Skills for Business This course helps to make everyday written business communication more purposeful, correct and efficient. It is aimed at Business people and will instruct in skills often forgotten since the 'O' Level/GCSE English Language days. It is full of handy hints and do's and don'ts for everyday written English. Because of it's modular approach, users can choose to strengthen
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From Morris Interactive
Customer Service and Social Styles



Users will login to the website and learn at their own pace through 90 minutes of video, chapter selection, dynamic text, printable notes, results analysis, search function and interactive quizzes. Employees will discover their own social style and learn how to put these tangible tools into practice immediately by recognizing and responding to the social styles of the people they make contact
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From Fountainhead Resources Ltd.
Footprint Online
...print .
Footprint is a feedback instrument designed to strengthen the working relationship between managers and their direct reports.
Incorporating a self-assessment with up to 10 observer-questionnairs, Footprint provides tactical insights for avoiding trial-and-error approaches when leading others.
The results provide leaders with a clear line-of-sight into the kind of support others
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From Sessions Online School of Design
fundamentals of logo design


Logos are the front line, the identity of a company. They are ubiquitous, and they are vital. But how many of us understand the philosophy and process behind designing a logo?
In this logo design online course, learn the importance of corporate identity, and how to design logos that will strengthen the visual image of your own or your client's company.
The course is theoretical in focus,
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