From Serebra Learning Corporation
Expanding Time Develop SMART Goals 
Expanding
Time:
Develop SMART Goals, is the fifth of fourteen courses in this curriculum. After the completion of this course you will be able to pinpoint the benefits of time management and identify the guidelines for defining goals. The
Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to
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Expanding Time Remove Your Barriers 
Expanding
Time:
Break Time Barriers, is the sixth of fourteen courses in this curriculum. After the completion of this course you will be able to identify the steps you should take to avoid procrastination, identify how to minimize interruptions from people at work and identify how to avoid perfectionist tendencies in your work. The
Stress Management curriculum presents easily adopted techniques
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Expanding Time Focus on What is Important 
Expanding
Time:
Focus on
What is
Important, is the seventh of fourteen courses in this curriculum. After the completion of this course you will be able to list the steps that convert goals into prioritized tasks, list guidelines for effective scheduling and list guidelines for successfully implementing a prioritized and scheduled task list. The
Stress Management curriculum presents easily adopted
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Working Collaboratively Assert Your Influence 
Working
Collaboratively:
Assert Your Influence, is the eighth of fourteen courses in this curriculum. After the completion of this course you will be able to list the benefits of influencing and contrast the skill of influencing with controlling and advising. The
Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating
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Working Collaboratively Extend Your Influence 
Working
Collaboratively:
Extend Your Influence, is the eleventh of fourteen courses in this curriculum. After the completion of this course you will be able to classify influencing styles, identify guidelines for broadening your range of influence through networking and identify guidelines for resolving an impasse. The
Stress Management curriculum presents easily adopted techniques for today's
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Balancing Stress Devise a Stress Control Plan 
Balancing
Stress:
Devise a
Stress Control Plan, is the fourth of fourteen courses in this curriculum. After the completion of this course you will be able to implement guidelines for assertiveness in life, classify behavior types in terms of a widely used and accepted model, identify strategies to modify behavior types and develop an action plan for tackling stress. The
Stress Management more...
Balancing Stress Measuring Stress 
Balancing
Stress:
Measuring Stress, is the first of fourteen courses in this curriculum. After the completion of this course you will be able to describe the social and personal costs of stress and assess your stress levels. The
Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating common barriers to success. All
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Balancing Stress Simple Solutions for Stress 
Balancing
Stress:
Simple Solutions for Stress, is the second of fourteen courses in this curriculum. After the completion of this course you will be able to list healthy dietary, exercise and relaxation principles and identify natural ways to combat stress. The
Stress Management curriculum presents easily adopted techniques for today's busy professionals to increase productivity by eliminating
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Balancing Stress Stress Relieving Habits 
Balancing
Stress:
Stress Relieving Habits, is the third of fourteen courses in this curriculum. After the completion of this course you will be able to recognize how to overcome stress inducers using mental strategies, implement guidelines for managing your daily work and identify planning principles to help you realize your goals in life. The
Stress Management curriculum presents easily adopted
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Process Management Skills 
...ls including time management, performance management, and stress management. This course will help you develop your skills at organizing and scheduling activities such as meetings, client conferences, and personnel reviews. Process
Management Skills will also assist you in setting goals and accomplishing tasks in less time but with higher quality. Applying these important strategies will also
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Managing Yourself and Those Around You 
Successful administrative support professionals must be good managers. This means managing their own time and energies, as well as cooperatively working with their boss and co-workers. This course teaches successful strategies for dealing with the myriad demands on the time, resources, communication skills, and organizational powers of administrative assistants. Administrative support
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Telephone Skills: Effectively Managing Inbound and Outbound Calls 
This course teaches the skills to prepare for inbound calls and how to deal with them. Guidelines for screening calls putting a caller on hold transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages developing secondary contacts and delivering negative messages are also
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Stress Management: Fundamentals for Managers 
...Stress
Management:
Fundamentals for
Managers prepares participants to identify the warning signs of excessive stress and identify its personal social and professional sources. Armed with proven techniques for combating stress participants are able to take appropriate action to reduce its presence in their lives. They also receive guidance on spotting employees who are battling stress and
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Stress Management: Fundamentals for Employees 
In
Stress Management:
Fundamentals for
Employees participants learn to identify the warning signs of excessive stress and identify its personal social and professional sources. Armed with proven techniques for combating stress participants are able to take appropriate action to reduce its presence in their lives.
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From 123-CBT Computer Based Training
Stress Management Fundamentals for Managers 

...Stress
Management:
Fundamentals for
Managers, you will learn to recognize the importance of managing your own stress and addressing stress-inducing factors in the organization. You will also learn to recognize the causes and symptoms of employee stress as well as strategies to reduce workplace stressors and to support employees who are under stress. Armed with proven techniques for addressing
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Stress Management Fundamentals for Employees 

...Stress
Management:
Fundamentals for
Employees, you will learn to recognize the warning signs of excessive stress and how to identify personal, social, and professional sources of stress. You will also learn proven techniques for combating stress, allowing you to take appropriate action to reduce its presence in your life.
Learn To:
Develop a basic understanding of stress and the
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Administrative Assistant Skills Excelling as an Admin Assistant 

...ry staff effectively. You will also learn how to create a stress management plan and develop a positive attitude. In addition, you will learn how to work effectively with your supervisor, work well with multiple supervisors, and manage the office when your supervisor is absent. Learn To Identify the guidelines for building strong business relationships.
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Telephone Skills Effectively Mng Inbound Outbound Calls 

... through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the learner is guided through procedures to make persuasive calls, including calls for building relationships with prospective customers. Learn To
Screen calls. Give the caller options.
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