Instructor Led Stressful Situations Training Classes
From H2 Training & Consultancy Ltd
Dealing with Difficult Relationships at Work


Increasing numbers of people have to deal with difficult relationships at work. If the issue is left un-addressed, it is likely to cause severe stress, poor performance and declining morale. This H2 training will enable participants to deal more professionally, confidently and calmly with difficult encounters at work. It will provide explanations and practice of the essential skills needed to
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Emotional Intelligence at Work


...aff need to be able to deal professionally with difficult/stressful situations with customers and suppliers.
This course will equip delegates with the skills and knowledge for the practical application of Emotional Intelligence in the workplace, including: Self-awareness, Self-management, Motivation, Empathy and Social Competence. It will help delegates to understand themselves and others
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From DW Associates Pte Ltd
Managing Customers Relationship through customization and personalization



...king tips for effective networking
11. Communicating in stressful situations
12. Why people leave how to become an employer of choice
Who should attend?
Middle to senior management, or individuals who wish to develop a deeper understanding of managing their customers expectations and providing customized and personalized experiences to stand out amongst the competition.
The workshop
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From Target Learning
Target Thinking: Inside & Outside the Box





...these questions - relax, you re perfectly normal. In many stressful situations, our high-level thinking skills tend to become less of a priority to our brain (basic survival becomes the main priority). So why do some people consistently excel under pressure? For the most part, they have developed coping mechanisms that take advantage of their personal way of thinking. In other words, they have
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From Onsite Performance Solutions
Powerful Communication Skills for Health Care Professionals
Powerful Communication Skills for Health Care Teams
Course Overview
Powerful Communication Skills for Health Care Teams uses the FLEX Care communication model, a practical and valuable tool created specifically for medical staff. FLEX Care was developed from researched data collected from both patients and health care professionals over a six-year period. It is based upon the well-known
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From On The Right Track Training & Consulting
Confrontation Skills

...path, not the emotional one)
> How to give feedback in stressful situations
> Learn to keep your cool at the same time as confronting someone!
Sign up to learn powerful strategies and techniques for dealing with those confrontations you've been avoiding! Reduce your stress, increase your effectiveness and repair the relationships damaged by the conflict. We'll discuss how to handle
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