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From Serebra Learning Corporation
Call Center Telephone Sales on-line e-learning cbt (computer based) How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time  more...
From 123-CBT Computer Based Training
Negotiating Advanced Negotiation Tactics on-line e-learning cbt (computer based)cd rom ... and software and the timeframes for the installation. To successfully close the deal with Appleton, Inc., you must maintain control of the negotiation while you discuss the installation details of the video-conferencing system with Janet and Marcus. Unit 2: Negotiation Tactics (0.5 - 1 hour) Identify various negotiation tactics. Select  more...
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This page was last updated on sb5- 08/07/08 at 13:44:37