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Superior Training Seminars and Classes

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Enhancing Managerial Effectiveness

...understanding of the need to constantly re-evaluate the superior-subordinate that they encourage - Exhibit an understanding of the relationship between leader behaviour and leadership styles - Demonstrate their understanding of the different aspects of the contingency approaches to leadership CONTENT: - Leadership-: general definition - The difference between a leader and a more...

Change Management and Executive Leadership in Organisations

...d leadership style - Assess the leadership style of a superior or colleague - Demonstrate an understanding of the relationship between a managera ™s leadership style and the type of structure which he or she is likely to implement - Demonstrate their ability to carefully select administrative strategies so as to promote leader and organisational flexibility - Propose ways more...

Executive Leadership and Corporate Communication

... - Employee development or maturity and its relevance to superior-subordinate relationships - Superior-subordinate relationships as leader behaviour - Superior-subordinate relationships as control and influence - Superior-subordinate relationships as power and authority - Least Preferred Co-worker (LPC) a Low and High - Characteristics of LPC managers and their relationship more...

Organisational Structure and Control Systems

...ise - Demonstrate their ability to encourage the type of superior-subordinate relationship, which will be conducive to organisational success CONTENT: - What is organisational design? - The inevitability of organisational design - Approaches to organisational design - The universalist approaches - Classical approach - Neo-classical approach - The contingency approach - more...

Organisational Design Structuring and Restructuring Organisations

...se - Demonstrate their ability to encourage the type of superior-subordinate relationship which will be conducive to organisational success - Provide the bases for structural contingencies - Illustrate the effect of organisational structure on communication within an organisation Contents of Organizational Design Course: - An introduction to organisational design: - Approaches to more...

Leadership Styles Seminar or Course

... leadership style 4. Assess the leadership style of a superior or colleague 5. Demonstrate an understanding of the relationship between a managera ™s leadership style and the type of structure which he or she is likely to implement 6. Demonstrate their ability to carefully select administrative strategies so as to promote leader and organisational flexibility 7. Propose more...

Corporate Governance Principles and Practice

...s and the implications that these have for collegial, and superior-subordinate relationships - Discuss, with confidence, the implications of particular organisational structures have for communication and leadership styles - Demonstrate their knowledge of vertical and horizontal relationships and formal communication channels - Explain the mechanism whereby the organisational more...

Corporate Governance and Strategic Management

Executive Leadership and High Performance Team Management

Enhancing Objective Accomplishments Through An Enthusiastic Workforce

...ise - Demonstrate their ability to encourage the type of superior-subordinate relationship, which will be conducive to organisational success CONTENT: - Directing Or Leading - The Concept of Motivation - Theories of Motivation - Content Theories & Some of Their Contributors - Maslowa ™s Hierarchy of Needs - Analysis of Maslowa ™s Claims - McClelland's Studies - Taylor: more...

From PetroEDGE

Fundamentals of Finance Accounting Project Investment Analysis in Oil Gas This 3-day separately book-able course is not designed to skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & more...

Fundamentals of Finance Accounting and Project Investment Analysis in Oil Gas 24 Jan 2011 - 26 Jan 2011

... level of technical expertise is no longer sufficient for superior management performance. Oil & Gas engineering professionals who wish to succeed in the resources industry are required to develop skills beyond their core functional knowledge. An understanding of financial information and management, and an awareness of the economic theory that drives value creation, are an integral part of the more...

Finance for Non Finance Professionals in Oil Gas and Petroleum Fiscal Regimes Applied Finance for Oil and Gas Industry 29 - 01

This 3-day separately book-able course is not designed to skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & more...

From Wintrac Inc.

Develop Oracle 9i PL-SQL Program Units An essential component of client/ server application development is the creation of database server-side program units. This course discusses the subjects of database triggers and stored procedures. Advanced topics such as using system-supplied packages, programming for superior performance, object oriented encapsulation of logic into packages and many others are discussed in detail. You can get more...

From Lumenbrite Training

Captivate Essential Skills II ...Essential Skills II, go beyond screen capture and achieve superior results with engaging interactions, improved workflow and learn to use Photoshop and Flash Professional to extend your learning content. Learn to apply consistency across your entire project using object styles and master slides. Add video to your projects and synchronize it across the slides by altering timing and transitions. more...

From MicroTrain

CompTIA A Certification Training ...ow to qualify for A+ exam pass guarantee. For superior CompTIA A+ certification training in the heart of Chicago, MicroTrain is your educational connection. MicroTrain has trained over 10, 000 people in applications as diverse as wireless, web design, and Crystal Reports as part of their regularly offered classes and in customized corporate sessions as well. They offer training and more...

Microsoft Office Excel Level 1 ...superior Microsoft Office Excel Level 1 training in the heart of Chicago, MicroTrain is your educational connection. Our instructor led one day class will save you time learning Excel level 1 and get you up to speed fast. Microtrain only uses professional trainers in our state of the art comfortable class rooms. Please check out our schedule at www. microtrain. net If you're charged with more...

From Contacts Plus

Negotiation Skills

... outcomes. How do they do that? Through one common skill: Superior negotiation. Negotiation represents the highest art of communication and requires the most challenging skills and competencies to always achieve win-win outcomes. This program examines tools and techniques managers and executives need to acquire to become more successful leaders. Key Learning Objective and Outcomes: more...

From Dale Carnegie Training of Ohio and Indiana

The Leadership Advantage

This 3-day program gives you the essential pieces for understanding and cultivating leadership abilities. It emphasizes the principles of superior leadership - from listening creatively and fostering trust to forging collaborative relationships and boosting team results. But this training goes beyond theory - giving you the practical tactics and techniques to become an effective leader. Fully more...

From SETTEC

Professional Development for Executive Secretary and Administrative Assistant

The role of the secretary is rapidly changing and he/ she is taking on more of the work of the manager. He/ she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance. more...

From Publimaks International

Effective Management For Secretaries PA-s Administrators Course in Ho Chi Minh City

The program is meant for Secretaries, Personal Assistants and other administrative personnel who wish to further develop their management skills. After attending participants will be better able to: () Handle people and projects independently, with minimal supervision () Manage the small to large assignments / projects () Make decisions confidently and take the right course of action () more...

Effective Management For Secretaries PA-s Administrators Course in Bali

From Corporate Coach Academy

Empowerment Coaching (ECT) Workshop

...4 May 2011, 12 - 13 Aug 2011 Supercharge yourself with superior personal powers to understand, influence & inspire people towards extraordinary performance! This workshop is about..... The second big step you can take towards becoming a people strategist with mastery skills to deeply understand thoughts, emotions, and behaviors of people thereby giving you an edge to win over more...

From 4 Hour Training

Keeping Your Customers Through Superior Customer Service

Participants will be learn the many ways to show customers that they're number one. This workshop focuses on ways to create the repeat customers using 6 sure key ways more...

From Global Innovative Campus

PMP Exam Preparation 35 PDUs ...gement expertise, providing worldwide recognition of your superior abilities. In addition, the PMP designation provides greater career potential. This 5-day comprehensive program will help you achieve your PMP certification in just under 2 months by empowering you to pass the PMP exam with high marks, the first time! The workshop will also equip you with valuable skills which will assist in more...

From NobleProg - IT training courses

Using The Internet As A Marketing Channel For Businesses

...your products and/ or services]? Your company may have a superior product in terms of Brand Recognition, Pricing & Usability however - without giving adequate attention to the path that the product takes before it end up in the hands of the end user; your organization can quickly find itself losing significant market share. The internet is becoming increasingly involved in the purchasing more...

From Global Innovative Campus

PMP CAPM Exam Preparation 4th Edition - Evening Class 385 PDUs ...gement expertise, providing worldwide recognition of your superior abilities. In addition, the PMP designation provides greater career potential. This eleven-session comprehensive program will help you achieve your PMP certification in just under 2 months by empowering you to pass the PMP exam with high marks, the first time! The workshop will also equip you with valuable skills which will more...

PMP Exam Preparation 4th Edition - Daytime Class 42 PDUs ...gement expertise, providing worldwide recognition of your superior abilities. In addition, the PMP designation provides greater career potential. This 6-day comprehensive program will help you achieve your PMP certification in just under 2 months by empowering you to pass the PMP exam with high marks, the first time! The workshop will also equip you with valuable skills which will assist in more...

PMP Exam Preparation Workshop

Description: PMP is the Project Managersa most globally recognized and respected certification credential. The certification attests to your professional commitment and project management expertise, providing worldwide recognition of your superior abilities. In addition, the PMP designation provides greater career potential. This 6-day comprehensive program at two locations will help you more...

From Last Minute Training

Supervise Motivate Lead Others An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and that to superior performance is a most satisfying experience for any one who acts in a leadership capacity. more...

Design for Manufacturability This DFM focuses on what happens in the phases - in other words, it shows the participants how to actually develop superior products at the least total cost, in the least time to stable production, with the highest quality by design. more...

From DJH & Associates Consulting

How to Become a Successful Supervisor

...gers in their new roles. In today's economy, providing superior service is no longer optional - it is a survival skill. Organizations face stiffer competition, more knowledgeable customers, and tougher market conditions. Building relationships and value are critical to the organization's success. Formulating and maintaining an exceptional image of service is integral to sustaining the more...

From Amplios Academy

Activity Based Costing Workshop 1 Day

Training objectives The purpose of this seminar is to: > Provide an introduction, and in-depth examples of ABC at work > Communicate the value of ABC applications, to the business, in business language > Provide participants with the ability to calculate the Return On Investment (ROI) for ABC implementation projects Training method The training method involves: > Description of the theory more...

From National Academy of Health & Business

Pharmacy Assistant Diploma

The Pharmacy Assistant diploma program is designed to prepare graduates for employment in either retail, industrial or institutional pharmacy settings. The program is a College level program approved by The Ministry of Training, Colleges & Universities. Through comprehensive learning objectives and practical hands-on training, graduates of this program will be technically qualified to provide more...

From Bpminstitute.org

Building a Business Architecture using Value Chains Value Streams

... from the Business Architecture to create higher profits, superior customer service and a competitive advantage for their enterprise. The Business Architecture is the parent logical architecture and nexus from which one can unite, derive and integrate all of the architectures of the enterprise in a formal and disciplined manner. These include the IT, Security and Organization Architectures. more...

From Helen J. Wythe & Associates

Making Meetings Matter

Business success is closely related to meeting success. Think back to the last meeting you attended. When these meetings are skillfully facilitated, the outcomes are superior decisions, accompanied by full understanding of the decision, buy-in and effective implementation. Not surprisingly then, meeting facilitation has been called the core competency of the 21st Century. It is the "strategic" more...

From CP Training Consortium

Category Management How to identify and operate the most appropriate category management structure within a procurement context. Category Management is not to be confused with expenditure segmentation. It is a structured framework of activities that is designed to deliver superior procurement outcomes. more...

From MindStudio

Photoshop 1 Introduction to Adobe Photoshop CS4 - Part 1 - 40 Length: 2 hours a a Requirements: Own laptop with Photoshop CS4 a a In todays digital world, Photography is only half of the process. a Retouching is a must if you want your images to stand out. a Even images you thought might be ruined can be rescued by knowing how to use Photoshop's tools. a a Easily select intricate image content, more...

From HR Anexi Pvt Ltd

Competency Based Interview Training- Behavior Event Interviews Competency Based Interviewing also known as Behavior Event Interviewing (BEI) is the most advanced interview technique used globally to select the Right-Fit Candidates, as part of the Selection Process. Competency-based (or behavioral) interviews are based on the premise that past behavior is the best predictor of future behavior. Interviewers seek to obtain information about candidates past more...

From Neoedge Pte Ltd

Planning Budgeting and Rolling Forecast ...superior performance by anticipating and reacting to changes rapidly Economist magazine reports that 80% of companies in the UK are unhappy with their planning and budgeting systems. Managers say that planning takes too long and costs too much. They say that traditional, once-a-year, fixed performance contract budgeting doesn't work in today's rapidly changing world. And in some more...

From Knowledge Harvester

Leadership - Born To Lead ...d to play in roles that require them to manage people for superior performance. It is the ability of the leaders to motivate the learn members to perform better, with an understanding of the teama s strengths and weaknesses, that will define the success of any project. This practical hands-on workshop will help to develop core leadership and supervisory skills of delegation, communication, more...

From The Sales Alliance Inc.

Strategic Key Account Sales ...ong, long-lasting interpersonal relationships * Develop superior sales call objectives and questions * Increase productive selling time * Boost closing rates by gearing sales approaches to individual prospect personality types * Identify and reach the key decision makers quickly * Enlist inside salespeople to sell for you * Replace poor prospects with more profitable accounts * more...

From True North Executive Development

The 7 Habits of Highly Effective People

The 7 Habits of Highly Effective People In today s business environment, it s not enough to do things differently. You must do different things. The 7 Habits workshop will help you and the people in your organization change the fundamental way they approach their jobs, relationships, even problems and opportunities by: * Breaking common ineffective behaviors and tendencies * Creating high more...

From Systats Consulting Sdn. Bhd.

QFD Quality Function Deployment ...superior Customer Service and Quality of Design in the product development cycle. It listens to the voice of the customer in order to understand the wants and needs of the customer and then translates these into concrete internal specification or actions. QFD is a planning, communication, and documentation tool that determines where energy, effort, quality improvement tools and technology need more...

From New Skilz Corporate Training (Shanghai)

Hotel Customer Service Training ...r top Hotels that want to differentiate themselves with a superior service experience. . COURSE OUTLINE Hotel Customer Service Customer Service Western culture Handing complaints Service Manager Communication Skills Western Etiquette Discussing logistics Front desk Soft Skills Western hotels more...

From eXample Consulting Group

eXample Consulting Groups LEAN SIX SIGMA BLACK BELT certification workshop

...eXample Consulting Group conducts immensely practical and superior value LEAN SIX SIGMA BLACK BELT TRAINING AND CERTIFICATION public workshops across major Indian cities. This is an advanced level Six Sigma instructor led program conducted over two consecutive weekends for the benefit of industry professionals. Professionals with degree/ diploma qualification and 2+ years work more...

eXampleCG SIX SIGMA GREEN BELT Certification

...NDIA wide series of high quality, immensely practical and superior value SIX SIGMA GREEN BELT TRAINING AND CERTIFICATION public workshops. For latest program schedules and brochures visit http://www. examplecg. com/ services/ lean_sixsigma. htm (or) E-mail with Subject Line "Six Sigma GB Program - " along with your name and city preference to sixsigma@examplecg. com eXample more...

From Service Strategies

Support Representatiive

...Superior customer service is critical to continued success for any service organization. This 1-day course introduces entry-level service representatives to the fundamental principles and techniques required for excellent customer service delivery. As the first, or principal, line of contact with customers, service representatives have a unique and challenging opportunity to influence customer more...

From Career Development organization (CDO)

Expand Your Horizons with Career Development Organization CDO Career Steps: Human Resources President, Human Resources Consultant and Free Lancer Instructor (Career Development Organization (CDO), Human Resource at EFG-Hermes, and Personnel & Administration Senior Supervisor Commercial International Investment Company (CIIC) affiliate co. of CIB, Head of import & export at Tan Medical Co. Business Background: Maha Mahgoub, is the owner - HR President & Free more...

From The Modeling Agency

Predictive Analytics and Data Mining - Model Development

ABOUT THIS COURSE The Modeling Agency's "Model Development" course presents a deep dive into the data mining process at a tactical level. Attendees will observe demonstrations of machine learning methods and computer-guided analytical techniques for extracting and interpreting complex patterns and relationships from large volumes of data. If you desire an intensive tactical orientation to data more...

From Learningminds!

Break Through Your Communication Barriers ...and talent aside-all good leaders share the same quality: superior communication skills. Through observation, trial and error, or schooling from mentors, theya ™ve mastered the art of "connecting" with people in ways that almost always yield positive results... * They realize that diplomacy works far better than brute force. * They know how to help people "get it" the first time. more...

From Excel Thru Learning

5-Star Customer Service This program teaches you how to provide structured superior Customer Service. It gives participants the tools necessary to provide outstanding support as well as effective communication skills, techniques to handling difficult customers and learn conflict resolution strategies. It encourages ways to build strong relationships and teaches participants how to manage business related stress. more...

From Case Western Reserve University - Executive Education

Enhancing the Patient Experience for a Competitive Edge Mar 6, 2012 ...althcare organizations often promise world-class care and superior quality but consumers will gauge quality on their experience at every touch point along the patient experience pathway. Research shows that patients who have positive experiences will tell others and, at the same time, become loyal fans. A great experience builds confidence and compliance. Organizations that successfully manage more...

From Business Risk Managment Matrix Investigations

Business Risk Management Matrix Investigations Risk Management for Small and Middle Size Organisations Our mission at Business Risk Management Matrix Investigations is to support small and medium enterprises and non-profit organisations in their risk management processes and systems. Business Risk Management Matrix Investigations will undertake this by general consulting and training. Risk Management involves all stakeholders be they more...

From Boxing Certification with Tony Spain

Boxing For Fitness and Fun ! ...t the next level of fitness, we can get you there through superior conditioning, solid fundamentals and coaching experience. Incorporating advanced footwork drills, punch combinations, defense and stepping up the cardio intensity happens here! Some light contact required safety equipment available! Advanced Boxers: Ring work & sparring require an ability and invitation which typically takes more...

From Organizational Learning Systems

Managing People in the Lean System

...ort of the workforce with strategic objectives and create superior value to their customers. Managers are responsible for the design and daily support of the operational system that enables all team members to accomplish their tasks in a safe and effective manner that provides personal satisfaction and opportunities for learning and improvement. This three-day workshop introduces operational more...

From Jeff Goldberg & Associates

Superior Selling Skills Once you've got an appointment you now need a process that starts with a handshake of greeting and ends with a handshake of congratulations. In this program JG&A teaches the sales process from start to finish and everything in between. more...

From Sales Improvement Professionals, Inc.

Making the Register Ring How the needs of the consumer have changed today, how to discover what they want in goods and services, and how to match your company products to those needs. Simple yet effective things that the retail employees can do to improve trust and improve profits. We share how to handle the busy day, the complaining customer, the angry customer. We will show the elements of Superior Customer more...

From Grow Wings And Fly Professional Development Training

Developing Todays Manager

... know how to lead, inspire and motivate people with their superior communication skills. They develop a strong working trust with the stakeholders and down-liners. They are pragmatic, flexible and embrace change but above all else they know thyself and the importance of applying the a client approacha to everyone around them. This course sets the foundations for minimizing and preventing more...

From Integrated Architectures Unlimited

Enterprise Business Architecture EBA Introduction and Overview ... from the Business Architecture to create higher profits, superior customer service and a competitive advantage for their enterprise. The Business Architecture is the parent logical architecture and nexus from which one can unite, derive and integrate all of the architectures of the enterprise in a formal and disciplined manner. These include the IT, Security and Organization Architectures. more...

From LSL Consultancy

Management Training ... - Dealing with resistance in change - Dealing with your superior - Delegating successfully - Feedback loop - High performance leadership - Influencing people - Interview skills - Make good decisions - Managing people - Managing productive meetings - Motivating people - New manager's job and pitfalls to avoid - Performance management - Train the trainer - Team Cohesion - more...

From Experiential

Present with Power Confidence Authority Workshop

...r ideas in a clear, concise and persuasive manner. Having superior presentation skills will not only make you a more effective communicator, but will also enhance your credibility at your workplace. Overview: This workshop will help participants acquire new skills in four separate areas of presentation. You will be perceived as an expert, which will get you noticed by your management and more...

From JEM Business Solutions

Coaching Customer Service

Effective customer service coaches focus on their attention on monitoring performance, providing feedback and recognizing accomplishments. They direct their attention to every level of customer service delivery, working with superstars as well as low performers to improve their customer service skills. Organizations that place high value on attracting new customers, dazzling customers with their more...

From The Lett Group

Boardroom Polish

...e participants Introductions Client to Colleague Superior to Client Colleague to Colleague Introducing yourself General other introductions Audience participation is encouraged with role playing. Role Playing is very important to our learning process and we offer time to run through some scenarios. Body language and handshaking are demonstrated. Receptions How to more...

From Performance Management Consultants

Supervisory and Management

...s - notions fondamentales en supervision Managing for Superior Results I: The Fundamentals of Supervision Managing for Superior Results II: Managerial Leadership Managing for Superior Results III: Transformational Leadership Managing Multi-Generational Diversity Managing Project Risks Managing Project Stakeholders Managing Project Stakeholders and Project Risks more...

From Entelechy, Inc.

Superior Selection and Interviewing

...Superior Selection and Interviewing Overview The performance of your company is directly related to the people who work there. Selecting the right people — not just with the skills you need but also with the attitude and characteristics you need — is critical to your company s success. In this training, participants will learn to determine whether candidates have the specific more...

Positioning the Value and Closing

Positioning the Value and Closing Overview You ve only got a limited amount of time to state your case and make your point. How can you position the value of your solution so that the customer is absolutely convinced that your solution is far superior to all others including not doing anything? We ve all been caught speechless when the customer raises an objection that we hadn t more...

From The Lett Group

Boardroom Polish

...dience participants Introductions Client to Colleague Superior to Client Colleague to Colleague Introducing yourself General other introductions Audience participation is encouraged with role playing. Role Playing is very important to our learning process and we offer time to run through some scenarios. Body language and handshaking are demonstrated. Receptions How to work the more...

From Synergy Solutions International

Lead, Motivate, Improve Team Performance

...work relationships in which the style and feedback from a superior was one that was, (or currently is), demotivating, full of criticism, always leaving us feeling resentful. When this occurs, especially consistently, it accomplishes the opposite of what the intent is-to motivate others to peak productivity and performance. The result is a is less productive employee that has a poor more...

From Corporate Education Group

Aligning Your Workforce to Organizational Goals

Successful organizations know what separates them from their competitors-it is their ability to purposefully connect their workforce with business goals. Don't forfeit your personal effectiveness, or your organization's by overlooking how organizational alignment drives superior results. Move from valued contributor to strategic thinker by learning to use a flexible methodology and tools for more...

From Richard Chang Associates, Inc.

Line Of Sight With Performance Scorecards

...zations that use performance measures effectively achieve superior business results. With the "right" measures, you can more easily see and treat performance problems and reinforce business outcomes for customers, employees, and other stakeholders. Following RCA's proven, six-phase Performance Scorecard model, your managers, supervisors, and leaders can develop and deploy critical performance more...

From Zenergy PD Inc.

Superior Supervision Skills

Supervision is defined as management by overseeing the performance or operation of a person or group . Therefore it is a portion of the management process. Within the learning organization (Senge 1995) supervision becomes important for learning and performance (the two being considered as integrally linked). The rapid and accelerating changes occurring in society create high demands on the more...

From Proven Training Solutions

Successful Project Management Skills

Improve the planning & scheduling of tasks and projects in this training. Increase inter-functional communication & coordination by using improved leadership skills. Break down barriers and build better teams through enhanced coaching. Develop superior technical & interpersonal project management skills. Meet project deadlines, schedules, timelines and budgets more consistently. Build more more...