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Superservice Training
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Superservice Training Programs

From Results Through Training
SuperService workshop / seminar Objective This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed. Content Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult more...
on-line e-learning cbt (computer based)
online course		 instructor led training
instructor led class		 study at home
learn at home		 group study and discussion
group study		 self directed
self directed training		 cd rom
cd based training		 DVD
DVD video training		 book
printed book		 e-book
e-book digital book		 workshop / seminar
workshop seminar		 train the trainer
train the trainer		 computer lab
computer based learning		 special pricing!
discounted
pricing		 on-line tutorial)
online tutorial
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This page was last updated on sb3 - 05/03/08 at 03:41:51