Superservice - Training Resources
Superservice Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Results Through Training
SuperService
Objective
This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed.
Content
Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult
more...
Objective
This workshop provides participants with techniques to deliver the type of excellent customer service that gets noticed.
Content
Characteristics of SuperService; Making a positive connection with customers; SuperService on the phone; Gathering information from customers; Communicating information and policies; Developing and implementing win-win solutions; Dealing with difficult
more...
