Online Supervisor eLearning

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Supervisor Training Seminars and Classes
From 123-CBT Computer Based Training
Behavior Based Safety for Supervisors on-line e-learning cbt (computer based)cd rom ...Supervisors This course is intended to provide supervisors with an overview of the concepts of behavior-based safety. This training will aid those supervisors who have not used these techniques in their day-to-day duties and responsibilities in the past. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this  more...
Working for Your Inner Boss Personal Accountability on-line e-learning cbt (computer based)cd rom ... bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or  more...
Pursuing Successful Lifelong Learning on-line e-learning cbt (computer based)cd rom Pursuing Successful Lifelong Learning Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a  more...
Managing Workplace Harassment Complaints Simulation on-line e-learning cbt (computer based)cd rom ...nts, Violet Pham, comes to you to complain that her shift supervisor, Cliff Kinsler, has been harassing her, you will need to take action to deal with the situation. This will entail interviewing Violet to take her complaint, as well as dealing effectively with the ramifications of what she tells you. This simulation is based on the SkillSoft course "Harassment in the Workplace"  more...
Dealing With Sexual Harassment Simulation on-line e-learning cbt (computer based)cd rom ...ee Sexual Harassment Awareness" (lch_01_a01_lc_enus) and "Supervisor and Manager Sexual Harassment Awareness" (lch_01_a02_lc_enus). Note that the intent of this simulation is to illustrate ways of responding to sexually harassing behavior. The types of responses the simulation presents are not intended to apply to all situations. Other responses may be as appropriate or effective, or more so,  more...
Supervisor Manager Sexual Harassment Awareness Multi-State Edition on-line e-learning cbt (computer based)cd rom ...Supervisor & Manager Sexual Harassment Awareness (Multi-State Edition) Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources  more...
From Online Training Directory
Dealing With Violence In The Workplace on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication, conflict intervention, and interpersonal skills to diffuse dangerous situations. IMPORTANT NOTE: INTERNET  more...
Succeeding as a Supervisor on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...supervisor is a critical player in an organizationa ™s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work group, personal  more...
Valuing Diversity on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...verse workplace. There are tools and techniques to help a supervisor learn to recognize the positive contributions all employees make in achieving the goals of the organization. There are suggestions for modeling and promoting organizational values and methods to gain involvement from diverse populations. The course also provides guidance on developing important organizational processes that  more...
Supervisor`s Role in Preventing Accidents on-line e-learning cbt (computer based) ...supervisor has to be Superman today with ISO standards, production goals, launch targets, human resources, and more. And that ™s just before lunch. Supervisor`s Role in Preventing Accidents A supervisor has to be Superman today with ISO standards, production goals, launch targets, human resources, and more. And that?s just before lunch. In our OSHA safety-training program, the  more...
FMLA: What Supervisors Need to Know ...their families. This course gives you an overview of what supervisors need to know about the Federal Family Medical Leave Act (FMLA) including how it affects organizations as well as how to implement it. You will gain valuable information on qualifying events and how requests should be handled. As an extra added bonus, when you enroll you will be given up to one year access to this course. Use  more...
EEOC & ADA: What Supervisors Need to Know ...esktop reference anytime from anywhere. EEOC & ADA: What Supervisors Need to Know Discrimination is an issue that has profound ethical, legal, and personal implications for any organization. This course discusses the types of employment discrimination including Title VII of the Civil Rights Act, Equal Pay discrimination, Age discrimination and the provisions of the Americans with Disabilities  more...
FLSA: What Supervisors Need to Know ...andy desktop reference anytime from anywhere. FLSA: What Supervisors Need to Know Compensation for the work you do is very likely to be a key part of what takes you to the office each day. This course gives you a basic overview of the Fair Labor Standards Act (FLSA), which sets standards for the basic minimum wage and overtime pay. The FLSA affects most private and public employment settings,  more...
From 123-CBT Computer Based Training
Coaching Performance on-line e-learning cbt (computer based) ...and discouraged over his shaky start. If you were Barry's supervisor, what would you do? Situations like this one can cause managers to fret and fuss and begin talking about disciplinary action. However, leaders take a different approach. A leader would take the time to coach Barry and find out what's really going on--perhaps determining that three weeks of training wasn't quite enough. Or  more...
Managing as Coach and Counselor on-line e-learning cbt (computer based) "The ripest peach is highest on the tree." "A man's reach should exceed his grasp." How do you motivate employees to go after "the ripest peach," or reach for the skill level that seems beyond their grasp? You do it by coaching. Coaching is what cultivates employee growth, not to mention employee loyalty. In Managing as Coach and Counselor, you'll learn to take people from adequacy to excellence.  more...
Dealing with Problem Performance Simulation on-line e-learning cbt (computer based) You're the head writer for The Jackie Lewis Show, a TV talk show on a basic cable channel. The six other writers and the writers? assistant report to you. Unfortunately, several of these workers have become problem performers of one type or another. As their supervisor, you will need to inform them of these problem performance issues as well as facilitate improved performance using various  more...
Union Awareness on-line e-learning cbt (computer based) ...labor unions and their role in the modern workplace. As a supervisor or manager, it is important to have a basic understanding of workers' rights under the various U.S. labor laws, as well as to understand employers? rights and obligations with respect to union activity. This course was developed and is maintained with subject matter support provided by the Labor, Employment, and Employee  more...
Managing Sexual Harassment Problems Simulation on-line e-learning cbt (computer based) ...uation. This simulation is based on the SkillSoft course "Supervisor & Manager Sexual Harassment Awareness" (lch_01_a02_lc_enus). Note that the intent of this simulation is to illustrate ways of responding to sexually harassing behavior. The types of responses the simulation presents are not intended to apply to all situations. Other responses may be as appropriate or effective, or more so, in  more...
Supervisor Manager Sexual Harassment Awareness on-line e-learning cbt (computer based) ...eate a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. Each company should have a policy on the issue of sexual harassment, outlining  more...
Managing Your Anger on-line e-learning cbt (computer based) ...his really a good idea? What will your co-workers or your supervisor think of your outburst? Is there something that you could do to control your anger? This course will help you manage your anger so that you will be less angry and will be able to channel your energy into more constructive activities. You will learn the three stages of managing your anger and techniques that will be useful for  more...
Business Etiquette for Supervisors on-line e-learning cbt (computer based) ...supervisors seem to be able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and  more...
Enhancing Listening Skills on-line e-learning cbt (computer based) ...ting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your co-workers, solve problems, and be successful in your work. However, most people don't  more...
Essentials of Business Law Employment Law on-line e-learning cbt (computer based)cd rom ...oid occurrences of discrimination. Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...
Consulting Skills Serving as an Internal Consultant on-line e-learning cbt (computer based)cd rom ...ion, you have spoken with sales reps and customer service supervisors, and determined that many customers are not receiving their orders on time, which is costing your division sales and customer loyalty. You have also discovered that the warehouse relies on hard copies of purchase orders instead of using an electronic inventory management system. You have developed a proposal for proprietary  more...
NetWare 5 Advanced Administration - Part 4 on-line e-learning cbt (computer based)cd rom ... to prevent an organizational role object from inheriting Supervisor rights to a file system. Perform the steps to prevent a user object from inheriting rights to the file system. Identify the rights assignments required for specific administrative roles. Identify the tasks performed by the enterprise NDS administrator. Identify the tasks performed by the container administrator.  more...
International Business Essentials Succeeding as a Global Manager on-line e-learning cbt (computer based)cd rom International Business Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and  more...
Building Cisco Multilayer Switched Networks Part 3 on-line e-learning cbt (computer based)cd rom ...of hardware redundancy. Identify features of redundant supervisor engines. Identify guidelines for configuring Route Processor Redundancy Plus (RPR+). Identify characteristics of IP multicasting. Identify types of IP multicast addresses. Identify features of multicast distribution trees. Identify benefits of Cisco IOS QoS. Identify benefits of QoS technologies.  more...
Career Development Professional Networking on-line e-learning cbt (computer based)cd rom ...er in that direction. You are meeting with your immediate supervisor, Robin Carlson, who has served in many different capacities at Icon. You are hoping that with her experience, she can give you direction and hints about how to network effectively. If you handle this meeting appropriately, she will arrange for a meeting with Drew Canfield, the Vice-President of International Marketing, who is  more...
Business Accounting Accounting for Assets on-line e-learning cbt (computer based)cd rom ... simulation, you will meet with Susan Cole, an Accounting Supervisor for Icon who is experienced in performing accounting duties and coordinating the work of accounting clerks under her supervision. She will give you a series of exercises to gauge your knowledge of current assets. Through these questions and answers, you will increase your understanding of business accounting, including assets  more...
Emotional Intelligence Applying Emotional Intell in the Workplace on-line e-learning cbt (computer based)cd rom .... Nathan is aware of his problems, and feels that his new supervisor, Katherine, whom you recently promoted, is responsible because of her stifling management style. Nathan has requested a meeting with you to voice his concerns. As the Department Manager, you need to discuss the situation with Nathan and effectively apply the LISTEN process of Emotional Intelligence to determine both the cause  more...
Advanced Interpersonal Communication Communicating with Co-Workers on-line e-learning cbt (computer based)cd rom ...who hold various roles in an organization, such as peers, supervisors, subordinates, and customers/vendors. This program also offers guidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates. Learn To Interact with an ineffective supervisor. Negotiate a raise with a  more...
Advanced Interpersonal Communication Comm to Build a Positive Culture on-line e-learning cbt (computer based)cd rom ...in an organizational culture. Audience Managers and supervisors who can influence creating a positive culture through communication. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...
Communicating w Difficult People Working with Difficult Employees on-line e-learning cbt (computer based)cd rom ...f them recently caused John to lose his temper. As John's supervisor, you must discuss the situation with him and identify the difficult behavior. In addition, you must attempt to pinpoint the reasons for his behavior and take steps to prevent the difficult behavior from continuing. Unit 2: Addressing Difficult Employees (0.5 - 1 hour) Identify the four types of  more...
Communicating w Difficult People Handling Difficult Co-Workers on-line e-learning cbt (computer based)cd rom Communicating with Difficult People: Handling Difficult Co-Workers offers the student information on how to define difficult co-workers, cope with their difficult behavior, and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the  more...
Recruiting Retention Keeping Your Good Employees on-line e-learning cbt (computer based)cd rom ...he steps for the coaching process. Audience Managers, supervisors, and team leaders who are involved in the recruiting process or in the process of making sure employees remain satisfied in their positions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...
Leadership Development Motivation on-line e-learning cbt (computer based)cd rom In Leadership Development: Motivation, you will develop the skills needed to enhance employee and team motivation. Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation.  more...
Correcting Performance Problems Disciplining Employees on-line e-learning cbt (computer based)cd rom ...ow-up meeting with an employee. Audience Managers and supervisors who want to learn how to conduct a disciplinary meeting with an employee who is displaying performance problems. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours  more...
Managing Performance The Performance Appraisal Process on-line e-learning cbt (computer based)cd rom ...ee solve a performance problem. Audience Managers and supervisors who want to learn how to apply the performance appraisal process in order to help their employees improve their performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to  more...
Team Leadership Developing A High Peformance Team on-line e-learning cbt (computer based)cd rom ...portant trade show, the CST Expo, you will meet with your supervisor, Dean Kramer, Marketing Director; Maggie Roberts, Public Relations Manager; and Elizabeth Thomas, Sales Director. You need to follow the guidelines for choosing a team type in order to build consensus among your co-workers. Unit 2: Creating the Team (0.5 - 1 hour) Arrange in the correct order of  more...
Team Leadership Conducting Productive Team Meetings on-line e-learning cbt (computer based)cd rom ...ker, all of whom are Systems Analysts with Icon. As their supervisor, you will need to effectively conduct a team meeting by following the appropriate steps. In addition, you will need to lead the team through the phases of problem solving and exhibit leadership qualities while making decisions. Unit 3: Preventing Issues in Team Meetings (1 - 2 hours) Follow steps to  more...
Administrative Assistant Skills Understanding Basic Skills on-line e-learning cbt (computer based)cd rom ...y needs. In addition, you will learn what to do when your supervisor gives you a message to disseminate, what business documents you should be familiar with, and how to keep information private and secure. Learn To Handle a telephone call. Plan a business trip. Match office equipment with their descriptions.  more...
Essentials of Business Law Contract Law on-line e-learning cbt (computer based)cd rom ... Determine if a contract is valid. Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...
Administrative Assistant Skills Excelling as an Admin Assistant on-line e-learning cbt (computer based)cd rom ...ddition, you will learn how to work effectively with your supervisor, work well with multiple supervisors, and manage the office when your supervisor is absent. Learn To Identify the guidelines for building strong business relationships. Identify the guidelines for creating a stress management plan.  more...
Organizational Learning Developing a Knowledge Mgmt System on-line e-learning cbt (computer based)cd rom ...ing a knowledge management system. Audience Managers, supervisors, and executives who can influence the development and execution of a Knowledge Management system within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives  more...
Telephone Skills Professionalism Through Basic Skills on-line e-learning cbt (computer based)cd rom ... and use resources. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Important Telephone  more...
Frontline Leadership Positively Influencing Workplace Culture on-line e-learning cbt (computer based)cd rom Frontline Leadership: Positively Influencing Workplace Culture covers the factors that determine workplace culture and outlines a process for leading employees through culture changes. This program also covers two styles of frontline leadership and offers tips for fostering a positive work environment, addressing negativity, and inspiring employee innovation. Learn To  more...
Motivation Motivating Through Rewards Recognition on-line e-learning cbt (computer based)cd rom ...ing reward or recognition program. Audience Managers, supervisors, and team leaders who have the authority to apply motivational techniques that will increase employee performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...
Motivation Empowering to Increase Motivation on-line e-learning cbt (computer based)cd rom ...sfully manage empowered employees. Audience Managers, supervisors, and team leaders who have the authority to apply motivational techniques that will increase employee performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...
Mentoring Using a Mentor to Your Advantage on-line e-learning cbt (computer based)cd rom ...ntified as a top talent in her two years at Icon, and her supervisor has recommended that she participate in the company's Mentoring for Excellence program. However, Janelle had a negative experience with a mentoring program at her last place of employment and is reluctant to take part in your program. As the Director of Mentoring for Excellence, you want to alleviate Janelle's concerns and  more...
From HAZMAT Plans & Programs, Inc
Stormwater Management During Construction self directed ...ruction course has been developed for the Erosion Control Supervisor Responsible for the proper installation, maintenance and inspection of Best Management Practices (BMPs) for the control of erosion and sedimentation at construction sites. LEARNING OBJECTIVES: - Describe the process of erosion and sedimentation - Describe the installation requirements for BMPs for erosion and  more...
Bill Judges DOT 6060 Supervisor Drug and Alcohol Awareness Training - online on-line e-learning cbt (computer based)self directed ...Supervisor Drug and Alcohol Awareness online course features Bill Judge, a nationally known DOT Drug Law Expert. This course is designed to help you meet the Department of Transportation's training requirements for supervisors of covered safety-sensitive employees as described in 49 CFR Part 40. The training materials address reasonable suspicion as a performance issue, and as something in  more...
HAZWOPER 40 Hour Initial Training on-line e-learning cbt (computer based)self directed The 40-Hour HAZWOPER course is specifically designed for workers who are involved in clean-up operations, voluntary clean-up operations, emergency response operations, and storage, disposal, or treatment of hazardous substances or uncontrolled hazardous waste sites. The HAZWOPER course covers topics included in 29 CFR 1910 120. Topics discussed include protection against hazardous chemicals,  more...
Spanish - Fire Protection on-line e-learning cbt (computer based)self directed ...ent and consult your fire safety and security maintenance supervisor. LEARNING OBJECTIVES: - Understand the requirements of 29 CFR 1926. 150 Subpart F - Recognize different types of fires and fire extinguishers - Understand fire related injuries and their immediate remedies - Understand systems of protection and evacuation during fire - Understand evacuation plans and preparing  more...
From Learn Skills
Managing Teams on-line e-learning cbt (computer based)study at homecoursewareself directed An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  more...
From SilkWeb Consulting & Development LLC
New Supervisor Training on-line e-learning cbt (computer based)self directed Supervisors need practical knowledge and useful tools they can employ to ensure productivity, growth, and quality. This program covers topics relevant to newly promoted supervisors. New Supervisors need to learn to set boundaries, run successful workgroups, establish goals and expectations, give performance feedback, address general supervision issues, and motivate staff.  more...
From 6P International, LLC
Spanish - Fire Protection on-line e-learning cbt (computer based) CATEGORY: Construction COURSE DESCRIPTION: This course has been designed to deliver firsthand information about fires and fire protection measures. After completing this course, you will be able to identify different types of fires and how safety measures can be taken to avoid a disastrous situation. We will also discuss the different types of fire extinguishers in use and discover how  more...
Fire Protection on-line e-learning cbt (computer based) This course has been designed to deliver firsthand information about fires and fire protection measures. After completing this course, you will be able to identify different types of fires and how safety measures can be taken to avoid a disastrous situation. We will also discuss the different types of fire extinguishers in use and discover how careful planning and precautionary measures can be  more...
40 Hour Hazwoper Course on-line e-learning cbt (computer based) This course is specifically designed for workers who are involved in clean-up operations, voluntary clean-up operations, emergency response operations, and storage, disposal, or treatment of hazardous substances or uncontrolled hazardous waste sites. Topics include protection against hazardous chemicals, elimination of hazardous chemicals, safety of workers and the environment, OSHA regulations.  more...
California-OSHA Fire Protection on-line e-learning cbt (computer based) This course has been designed to deliver firsthand information about fires and fire protection measures. After completing this course, you will be able to identify different types of fires and how safety measures can be taken to avoid a disastrous situation. We will also discuss the different types of fire extinguishers in use and discover how careful planning and precautionary measures can be  more...
Stormwater Management During Construction on-line e-learning cbt (computer based) COURSE DESCRIPTION: This course has been developed for the Erosion Control Supervisor Responsible for the proper installation, maintenance and inspection of Best Management Practices (BMPs) for the control of erosion and sedimentation at construction sites.  more...
From Leadership Management Institute
LMI Webinar Series on-line e-learning cbt (computer based)group study and discussion Today more than ever we need to perform smarter, faster and more focused. Discover how to tap into 10% more of your potential and create 400% return on effort. This special webinar will explore the techniques that LMI has used for over 40 years that you can put into practice to get immediate results. Learn the LMI value Uncover your productivity challenges Identify ways to become more  more...
From Star Leadership, Inc
A Step-by-Step Guide to Becoming an Effective Coach study at homeself directedcd rom ... coaching produces superior results The role of the supervisor as coach The coaching process Effective coaching techniques Potential challenges and how to overcome them Coaching tools and resources Who will benefit from this seminar? Supervisors, managers, directors, executives, board members, HR professionals, executive/ business coaches, organization  more...
From Corexcel
Essential Skills of Leadership on-line e-learning cbt (computer based)group study and discussionself directedworkshop / seminar Essential Skills of Leadership is a training program that teaches managers how to improve employeesa ™ morale, focus on behavior, and encourage others to commit to the common goals of the organization. This program provides your leaders with new skills, enables them to practice these skills in the classroom, and then apply these skills on the job. You can teach the Essential Skills of  more...
From Serebra Learning Corporation
Personal Accountability Working for Your Inner Boss on-line e-learning cbt (computer based) ... bottom, nearly every manager and employee must look to a supervisor, a director, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or  more...
Successful Lifelong Learning on-line e-learning cbt (computer based) Today's successful individual understands that the business world is constantly changing the way people work and the way work is accomplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century,  more...
Enhancing Your Listening Skills on-line e-learning cbt (computer based) ...ting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your co-workers, solve problems, and be successful in your work. However, most people don't  more...
Addressing Problem Performance Simulation on-line e-learning cbt (computer based) ...ecome problem performers of one type or another. As their supervisor, you will need to inform them of these problem performance issues as well as facilitate improved performance using various methods, including discipline and developing a performance improvement plan. This simulation is based on the SkillSoft series "Managing Problem Performance" and contains links to the following courses:  more...
Supervisor and Manager Sexual Harassment Awareness on-line e-learning cbt (computer based) ...eate a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. Each company should have a policy on the issue of sexual harassment, outlining  more...
Managing Workplace Harrassment Complaints on-line e-learning cbt (computer based) ...nts, Violet Pham, comes to you to complain that her shift supervisor, Cliff Kinsler, has been harassing her, you will need to take action to deal with the situation. This will entail interviewing Violet to take her complaint, as well as dealing effectively with the ramifications of what she tells you. This simulation is based on the SkillSoft series "Harassment" and contains links to the  more...
Supervisor and Manager Sexual Harassment Awareness Multi-State Edition on-line e-learning cbt (computer based) ...mpact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources for correcting, preventing, and investigating sexual harassment complaints. This two-hour course can help your company  more...
Confined Space Entry on-line e-learning cbt (computer based) This one-hour course covers information about confined spaces, hazardous atmospheres, necessary equipment, and permits. The intent of the course is to provide the learner with information about the hazards and hazard control methods that will permit safe work in enclosed work areas or confined spaces. recognize terms commonly associated with confined spaces distinguish the difference between  more...
Hot Work Permits on-line e-learning cbt (computer based) Hot work can be defined as any operation such as brazing, cutting, welding, grinding, soldering, or torching that can cause sparks or flames. While such work is necessary, the hazards associated can be minimized through an effective hot work permit program. This 30-minute course provides an overview of an OSHA-compliant hot work permit program, including the permit process, roles and  more...
Lead and Cadmium on-line e-learning cbt (computer based) Failure to understand the dangers of cadmium and lead, and the correct practices that should be followed when working with them, can leave you exposed to long-term health risks. Lead and cadmium have a number of industrial applications. This course provides an understanding of the basic health effects, routes of entry, methods of compliance and prevention, and regulatory requirements for both  more...
Mold Awareness on-line e-learning cbt (computer based) Many businesses and organizations, including government-owned facilities, can experience mold at their facilities at some point in their business life. A mold is a coating or discoloration that develops in a damp atmosphere on the surface of food or fabric. Not everyone is at risk from exposure to molds but certain groups of individuals, including infants and the elderly, are particularly  more...
Norton Parental Control 2005 on-line e-learning cbt (computer based) In this course, you will learn about features and benefits of Norton Parental Control. You will also learn to block Web sites, programs, and newsgroups using Parental Control. Finally, you will learn what happens if a user logs in using child account and tries to modify the settings specified by a supervisor. The course is intended for users with experience in using computers, but need to  more...
z/OS for Operators Curriculum on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd ...TURE & MULTIPROCESSING CPU Main Storage Multi programming Supervisor (O/S) Tightly/Loosely coupled Multiprocessing Module 3 VIRTUAL STORAGE CONCEPTS Address Spaces - Nucleus/Private/Common PSA /PLPA /FLPA /MLPA /LSQA /SWA /SQA System/User Region Dataspaces Real and Virtual Storage External Page Storage Paging Dynamic Address Translator Page Frame Table Real/Auxiliary Storage Manager Module 4  more...
Excellence in Service: Establishing Service Standards on-line e-learning cbt (computer based) In Excellence in Service: Establishing Service Standards, participants will learn what customers really want from their organization and how they evaluate your service, as well as how to create and implement effective service standards. In addition, participants will learn how to monitor service standards and how to correct problems that cause service to fall below those standards.  more...
Industrial Safety - Confined Space Entry on-line e-learning cbt (computer based) This course covers information regarding the entering and preparation of a confined space. It explains the need to have a confined space entry permit (CSEP) and details the duties of the attendant employer and entry supervisor.  more...
Administrative Assistant Skills: Excelling as an Administrative Assistant on-line e-learning cbt (computer based) In Administrative Assistant Skills: Excelling as an Administrative Assistant you will learn how to make office politics a positive tool build strong business relationships and manage temporary staff effectively. You will also learn how to create a stress management plan and develop a positive attitude. In addition you will learn how to work effectively with your supervisor work well with multiple  more...
Administrative Assistant Skills: Understanding Basic Skills on-line e-learning cbt (computer based) In Administrative Assistant Skills: Understanding Basic Skills you will learn how to handle mail and telephone calls file information and plan business trips. You will also learn what office equipment you should know how to use and how to maintain your office supply needs. In addition you will learn what to do when your supervisor gives you a message to disseminate what business documents you  more...
From Optivation
Safety Management for Supervisors - Certificate Course ...e version of MSC's popular 12-hour "Safety Management for Supervisors" course, from March 15 - April 4 (registration deadline: March 9). This course will provide numerous components of the classroom experience, including class discussions and individualized progress reports, while maintaining the flexibility of online learning. The course is user-friendly, interactive, and instructor-led! It  more...
From Calamus Extension College Ltd
Doctor of Oriental Medicine OMD - distance learning study at homeself directedresearch and email supervision ...ches of complementary medicine. Communication with the supervisor will normally be by email. This is a postgraduate (higher) degree. Applicants must already have a bachelor's, master's or doctoral degree and be qualified and experienced in a branch of oriental medicine. ***This degree does not give you a right or license to practise oriental medicine but is a higher qualification for  more...
From Inspire Education Pty Ltd
Diploma in Training and Assessment (TAA) Training Course (TAA50104) on-line e-learning cbt (computer based)study at homeself directed The Diploma in TAA replaces the older Diploma in Training and Assessment Systems (BSZ50198) qualification, and is now the Australiann standard in advanced skills and knowledge in training systems. The Diploma in TAA will teach you to maintain and enhance professional practice, advanced facilitation or learning support, and how to lead an coordinate assessment systems and services. Additionally,  more...
Diploma of Children's Services (CHC50908) study at homeself directed - The Diploma of Childrena ™s Services offered by Inspire will give you an advanced understanding of many facets of childcare, early childhood education and care. In this Childcare Diploma course you will learn how to foster physical, emotional, social, as well as emotional and psychological development in early childhood. Additionally, you will learn how to promote language and  more...
Certificate III in Childrens Services (CHC30708) on-line e-learning cbt (computer based)study at homeself directed Develop a Genuinely Rewarding Career with the Cert III in Childrena ™s Services (CHC30708) Childcare Training Just imagine having a job that you love! The Certificate III in Children's services is perfect for those wishing to become a Child Care Assistant, Nanny, Playgroup Supervisor, Family Day Care Worker, or Mobile Childcare Assistant. If you want to become an integral part of our  more...
Diploma in Occupational Health and Safety (OHS) Training Course (BSB51307) on-line e-learning cbt (computer based)study at homeself directed The Diploma in Occupational Health and Safety (OH&S) certifies students to the Australian national standard in management systems of OH&S. Gain an advanced understanding of occupational health safety. The Diploma in OHS is designed to teach you to participate in the coordination, maintenance & management of workplace health & safety systems and information. You will assist in the design &  more...
From Deft Security Consultants
Explosives, Booby Traps & Bomb Threat Management for the Corporate Security Executive on-line e-learning cbt (computer based)self directed This course addresses the dangers of explosive devices and booby traps for private security officers. The course explores the psychology, anatomy, and effects of explosive devices, and describes how to respond to suspected explosive devices. There are many formats that Deft Security Consultants can deliver credible and professional training to your organization. Call us today to discover the  more...
From JED New Media inc.
Your Image Coach on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab ...h that you could express yourself better to your manager, supervisor, team members, or customers? Are you lacking confidence and poise? Do you know how to manage the image you present in business situations? Projecting a confident and highly professional image involves not only how you look and sound, but how you behave and act. Refining your image by developing your own personal brand can help  more...
Recruitment Interview Pitfalls on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Conduct interviews in a professional manner and make a positive impression on candidates. To create a positive experience for you and your candidates, determine the key components of a successful recruitment process, learn how to avoid typical pitfalls, and take note of effective communication techniques. This is a 40-minute online tutorial useful to individuals as well as within a group  more...
Recruitment and Interviews, Capturing Competency on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Looking to pinpoint the skills and abilities of a candidate? Incorporate this proven five-step competency-driven template into your recruitment interviews. Examine the prerequisites of this process and explore tips on gathering and interpreting revealing data on applicants. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Managing Your Time in Style on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Managers, small business owners, team leaders, and team members alike can all benefit from becoming more efficient. Learn how to identify your time-robbing habits in order to trim wasted minutes from your day. Make time spent at work more productive, reduce time constraints, and secure leisure time. This is a 40-minute online tutorial useful to individuals as well as within a group learning  more...
When You Have to Let Someone Go on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Do you know how to plan a termination meeting? From choosing the best time and place, to selecting who should attend, examine guidelines of conducting the meeting in a professional and efficient manner while reinforcing a positive corporate image. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Welcoming and Integrating a New Employee on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Discover how a well-planned welcoming and integration package for new employees can be valuable for your organization. Learn of various elements that make up an integration plan, and how to organize them. Review tips on how to empower a new employee to actively integrate into your workplace. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Team Building Trait Secrets V on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab This is the last of a collection of five JEDlets that show you how to use trait secrets to build and maintain strong and effective teams. Learn to form teams by combining traits outlined in the previous JEDlets. Find out how to mix and match teammates to maximize the productivity and the dynamism of teams.  more...
Team Building Trait Secrets IV on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab This is the fourth in a collection of five JEDlets outlining how to use trait secrets to build and maintain strong and effective teams. Learn to identify the unique behavior of your teammates and appreciate the impact of their traits on team dynamics. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Team Building Trait Secrets III on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab This is the third in a collection of five JEDlets outlining how to use trait secrets to build and maintain strong and effective teams. Learn to identify the unique behavior of your teammates and appreciate the impact of their traits on team dynamics. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Team Building Trait Secrets II on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab This is the second in a collection of five JEDlets outlining how to use trait secrets to build and maintain strong and effective teams. Learn to identify the unique behavior of your teammates and appreciate the impact of their traits on team dynamics. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Team Building Trait Secrets I on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab This is the first in a collection of five JEDlets outlining how to use trait secrets to build and maintain strong and effective teams. Learn to identify the unique behavior of your teammates and appreciate the impact of their traits on team dynamics. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Successful Team Dynamics on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Examine the five-stage lifecycle of a work group. The five stages of team development provide you with a framework to facilitate conflict management and encourage productive team dynamics. This JEDlet also offers helpful tips on dealing with teams from creation to termination. This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.  more...
Eliminating Feedback Filters on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Communication filters serve to protect our self-image, reinforce the perceptions we hold, and shield us from negative or threatening feedback. Gain greater perspective on interpersonal work dynamics by successfully identifying and overcoming the most common information feedback filters. This is a 40-minute online tutorial that can be used by individuals as well as in a group learning setting.  more...
From Chrome Zebra
Supervisor Harassment & Discrimination Prevention on-line e-learning cbt (computer based)workshop / seminar ...eeds. Providing high quality harassment training for both supervisors and employees. Chrome Zebra's courses contain real-world content, practice exercises and scenarios, evaluates employee knowledge retention, are engaging, interactive and fun! In addition to sexual harassment prevention, the course addresses other forms of discrimination and harassment including: race, age, disability,  more...
From Distance Learning College and Training
Introduction to Supervisory Skills Level 2 Certificate This short course is designed to give an overview of the role and responsibilities of a supervisor, developing skills and knowledge to enable employees to function and communicate effectively in this role.  more...
From Management Development Specialists, LLC
Effective Decision Making self directed The Decision Making course examines the five most critical elements of making large scale decisions that will affect departments, functions or the entire organization. The course is available in PDF Manual format and can be used as individual training content for self development or by a manager or supervisor in a group training environment. The package also comes complete with Participant  more...
From SGC Group, LLC
24 Hour HAZWOPER ...ce under the direct supervision of a trained, experienced supervisor. 29 CFR 1910. 120(e)(3)(iii) Workers regularly on site who work in areas which have been monitored and fully characterized indicating that exposures are under permissible exposure limits and published exposure limits where respirators are not necessary, and the characterization indicates that there are no health hazards or  more...
40 Hour HAZWOPER Online ...orkers (such as equipment operators, general laborers and supervisory personnel) engaged in hazardous substance removal or other activities which expose or potentially expose workers to hazardous substances and health hazards shall receive a minimum of 40 hours of instruction off the site, and a minimum of three days actual field experience under the direct supervision of a trained experienced  more...
From Accent Business Services
Leadership Development Program instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directed ...ctive Communication - It all starts here - Module 2: a Supervisor 101 - The basics of leadershipa - Module 3: Delegation - Module 4: Ethical Behavior in Management - Fair and Consistent Management & Harassment in the Workplace - Module 5: Effective Workplace Conflict Resolution - Module 6: a Interviewing 101a - Module 7: Positive Employee Relations Eliminate the need for  more...
From PDHengineer. com-Decatur Professional Development, LLC
Preparing to Lead on-line e-learning cbt (computer based) ...of the relationship between employees and their immediate supervisor is the primary factor that determines the employee? s performance, productivity, and morale. The best way to recruit and retain employees is for an employer to develop the organization? s leadership skills from top to bottom. This course will be an essential tool for those employers who understand the value of developing and  more...
Supervising Difficult People on-line e-learning cbt (computer based) ...supervisory role (this also includes the terms ?management? and ?leadership?) is that at some point, you will have to deal with difficult people. Unfortunately, their behavior is rarely difficult enough that you have reason to terminate them on the spot and be finished with the problem. No, they seem to do just enough to become a constant irritation for you but never enough at once to get rid  more...
Job Hazard Analysis on-line e-learning cbt (computer based) ...verview Workplace safety can be improved when engineers, supervisors and employees participate in the development of safe procedures in any operations, maintenance and construction activities. A Job Hazard Analysis (JHA) is a technique that focuses on the hazards inherent in some job tasks, before the job begins. The goal is to identify risks sooner rather than after-the-fact. Development  more...
From The Chicago School of Professional Psychology
Post-Graduate Certificate in Applied Behavior Analysis:BCBA on-line e-learning cbt (computer based)self directedOn campus exam for each class The Chicago School offers a post-master's certificate in Applied Behavior Analysis. The format is blended (onsite and on-campus). This is the coursework applicable to board certification in behavior analysis. This program is ideal for those who wish to identify the triggers of problem behavior and develop interventions (i.e., those working with patients with dementia, autism or other  more...
From Telework Collaborative
Managing Teleworkers An Online Course for Employers on-line e-learning cbt (computer based)study at homegroup study and discussionself directedtrain the trainerOnline Instructor ...se title: Employer/Supervisor Training Guide of Teleworkers Course number: Non-Credit/Certificate Course Course description: We welcome you to this online course, designed  more...
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