Online Supervisor eLearning Training

Essentials of Business Law Employment Law ...oid occurrences of discrimination. Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives more...

Consulting Skills Serving as an Internal Consultant ...ion, you have spoken with sales reps and customer service supervisors, and determined that many customers are not receiving their orders on time, which is costing your division sales and customer loyalty. You have also discovered that the warehouse relies on hard copies of purchase orders instead of using an electronic inventory management system. You have developed a proposal for proprietary more...

NetWare 5 Advanced Administration - Part 4 ... to prevent an organizational role object from inheriting Supervisor rights to a file system. Perform the steps to prevent a user object from inheriting rights to the file system. Identify the rights assignments required for specific administrative roles. Identify the tasks performed by the enterprise NDS administrator. Identify the tasks performed by the container administrator. Identify more...

International Business Essentials Succeeding as a Global Manager International Business Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and more...

Building Cisco Multilayer Switched Networks Part 3 ... of hardware redundancy. Identify features of redundant supervisor engines. Identify guidelines for configuring Route Processor Redundancy Plus (RPR+). Identify characteristics of IP multicasting. Identify types of IP multicast addresses. Identify features of multicast distribution trees. Identify benefits of Cisco IOS QoS. Identify benefits of QoS technologies. Distinguish more...

Career Development Professional Networking ...er in that direction. You are meeting with your immediate supervisor, Robin Carlson, who has served in many different capacities at Icon. You are hoping that with her experience, she can give you direction and hints about how to network effectively. If you handle this meeting appropriately, she will arrange for a meeting with Drew Canfield, the Vice-President of International Marketing, who is more...

Business Accounting Accounting for Assets ... simulation, you will meet with Susan Cole, an Accounting Supervisor for Icon who is experienced in performing accounting duties and coordinating the work of accounting clerks under her supervision. She will give you a series of exercises to gauge your knowledge of current assets. Through these questions and answers, you will increase your understanding of business accounting, including assets more...

Emotional Intelligence Applying Emotional Intell in the Workplace .... Nathan is aware of his problems, and feels that his new supervisor, Katherine, whom you recently promoted, is responsible because of her stifling management style. Nathan has requested a meeting with you to voice his concerns. As the Department Manager, you need to discuss the situation with Nathan and effectively apply the LISTEN process of Emotional Intelligence to determine both the cause more...

Advanced Interpersonal Communication Communicating with Co-Workers ...who hold various roles in an organization, such as peers, supervisors, subordinates, and customers/vendors. This program also offers guidelines for promoting ideas and handling human resource issues, such as negotiating raises and dismissing subordinates. Learn To Interact with an ineffective supervisor. Negotiate a raise with a more...

Advanced Interpersonal Communication Comm to Build a Positive Culture ...in an organizational culture. Audience Managers and supervisors who can influence creating a positive culture through communication. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: more...

Communicating w Difficult People Working with Difficult Employees ...f them recently caused John to lose his temper. As John's supervisor, you must discuss the situation with him and identify the difficult behavior. In addition, you must attempt to pinpoint the reasons for his behavior and take steps to prevent the difficult behavior from continuing. Unit 2: Addressing Difficult Employees (0.5 - 1 hour) Identify the four types of more...

Communicating w Difficult People Handling Difficult Co-Workers Communicating with Difficult People: Handling Difficult Co-Workers offers the student information on how to define difficult co-workers, cope with their difficult behavior, and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the more...

Recruiting Retention Keeping Your Good Employees ...he steps for the coaching process. Audience Managers, supervisors, and team leaders who are involved in the recruiting process or in the process of making sure employees remain satisfied in their positions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours more...

Leadership Development Motivation In Leadership Development: Motivation, you will develop the skills needed to enhance employee and team motivation. Throughout the simulations, you will be provided with the opportunity to overcome motivation problems and encourage employees who are facing various obstacles Learn To Identify the factors that can lead to low motivation. more...

Correcting Performance Problems Disciplining Employees ...ow-up meeting with an employee. Audience Managers and supervisors who want to learn how to conduct a disciplinary meeting with an employee who is displaying performance problems. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours more...

Managing Performance The Performance Appraisal Process ...ee solve a performance problem. Audience Managers and supervisors who want to learn how to apply the performance appraisal process in order to help their employees improve their performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to more...

Team Leadership Developing A High Peformance Team ...portant trade show, the CST Expo, you will meet with your supervisor, Dean Kramer, Marketing Director; Maggie Roberts, Public Relations Manager; and Elizabeth Thomas, Sales Director. You need to follow the guidelines for choosing a team type in order to build consensus among your co-workers. Unit 2: Creating the Team (0.5 - 1 hour) Arrange in the correct order of more...

Team Leadership Conducting Productive Team Meetings ...ker, all of whom are Systems Analysts with Icon. As their supervisor, you will need to effectively conduct a team meeting by following the appropriate steps. In addition, you will need to lead the team through the phases of problem solving and exhibit leadership qualities while making decisions. Unit 3: Preventing Issues in Team Meetings (1 - 2 hours) Follow steps to more...

Administrative Assistant Skills Understanding Basic Skills ...y needs. In addition, you will learn what to do when your supervisor gives you a message to disseminate, what business documents you should be familiar with, and how to keep information private and secure. Learn To Handle a telephone call. Plan a business trip. Match office equipment with their descriptions. more...

Essentials of Business Law Contract Law ... Determine if a contract is valid. Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives more...

Administrative Assistant Skills Excelling as an Admin Assistant ...ddition, you will learn how to work effectively with your supervisor, work well with multiple supervisors, and manage the office when your supervisor is absent. Learn To Identify the guidelines for building strong business relationships. Identify the guidelines for creating a stress management plan. more...

Organizational Learning Developing a Knowledge Mgmt System ...ing a knowledge management system. Audience Managers, supervisors, and executives who can influence the development and execution of a Knowledge Management system within their organization. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives more...

Telephone Skills Professionalism Through Basic Skills ... and use resources. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Important Telephone more...

Frontline Leadership Positively Influencing Workplace Culture Frontline Leadership: Positively Influencing Workplace Culture covers the factors that determine workplace culture and outlines a process for leading employees through culture changes. This program also covers two styles of frontline leadership and offers tips for fostering a positive work environment, addressing negativity, and inspiring employee innovation. Learn To more...

Motivation Motivating Through Rewards Recognition ...ing reward or recognition program. Audience Managers, supervisors, and team leaders who have the authority to apply motivational techniques that will increase employee performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: more...

Motivation Empowering to Increase Motivation ...sfully manage empowered employees. Audience Managers, supervisors, and team leaders who have the authority to apply motivational techniques that will increase employee performance. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: more...

Mentoring Using a Mentor to Your Advantage ...ntified as a top talent in her two years at Icon, and her supervisor has recommended that she participate in the company's Mentoring for Excellence program. However, Janelle had a negative experience with a mentoring program at her last place of employment and is reluctant to take part in your program. As the Director of Mentoring for Excellence, you want to alleviate Janelle's concerns and more...