Supervisors Telephone Seminars

Payroll Recordkeeping: What You Need to Know BenefitsIn recent years there has been an explosion in the number of lawsuits and claims for overtime and unpaid wages under the Fair Labor Standards Act. Did you realize that liability for FLSA violations can be enormous? Recent reports estimate that over the last few years companies have collectively paid out more than $1 billion annually to resolve FLSA claims! Learn the role of the FLSA and  more...

Utilizing Macros in Microsoft Excel BenefitsWhen you find yourself repeating actions in Excel - whether it's a five-step sequence you use when formatting a certain cell type or the 30 steps you use when you sort, filter, and print multiple worksheets once a week, the possibility exists that you can automate these actions in the form of a macro. Thereafter, you can perform these sets of actions with a simple keystroke combination, a  more...

Utilizing Formulas in Microsoft Excel BenefitsAnyone using Excel invariably needs to create and understand how to use formulas and functions. For some Excel users, it is the centerpiece of what they do on a daily basis. Many Excel formulas involve simple mathematical constructions using addition, subtraction, multiplication and division, but sometimes you need more complex formulas to reach an answer. Excel has more than 300 built-in  more...

Offboarding: Strategies for a Successful Goodbye BenefitsThis live audio conference will review research showing the value of effective offboarding: higher levels of employee commitment, lower recruitment costs, and higher quality candidates. As with all employment actions, it should be lawful, safe, secure, efficient, ethical, fair and respectful. Effective HR leaders must work both sides of the basic accounting equation: assets = liabilities +  more...

Excel Power Tips and Shortcuts BenefitsNeed an Excel productivity boost? You can now learn simple tricks and many shortcuts that will make you instantly more proficient using Excel ! Most Excel users are underutilizing this software. Start using the full power of Excel , and learn cool Excel tips and tricks that will make you the 'go-to' person in your office! Master more than 100 tips to make you a Power User! This live audio  more...

Creating Successful Employee Surveys ...ference will help HR professionals, senior management and supervisors update their knowledge of employee survey trends and implications, use employees surveys to increase the value of their human capital, and use employee surveys as a catalyst for action. This live audio conference is designed for human resource managers, presidents, vice presidents, business owners and managers, employee  more...

How to Avoid Death by PowerPoint BenefitsEvery day, executives, managers, and rank and file employees sit through bullet-riddled presentations that are boring, uninspiring and worse, don't get the message across. Attend this live audio conference and learn how to use several techniques that will engage and excite your audience without using bullet point after bullet point. You will learn how visual metaphors, targeted animation  more...

Planning Your Holiday Party: Keys to a Celebration Without Litigation BenefitsHoliday parties can be a great opportunity for employers to celebrate the accomplishments of the passing year and reward employees for a job well done. Unfortunately, these same parties can provide an outlet for inappropriate behavior and potentially expose the company to liability well past the New Year. This live audio conference will help you understand the possible sources of trouble  more...

Giving and Receiving Employment References: Successfully Negotiating the Maze BenefitsMany employers still do not put the necessary amount of thought into requests for references - whether they are on the requesting or responding end. Responding to such requests can be fraught with potential pitfalls and could expose an employer to legal liability from both ends (i.e., from the current/former employee and from the requesting entity). On the other hand, given these issues,  more...

Dealing With Employees Who Have Been Charged With a Crime BenefitsOne of the most perplexing problems that can confront an employer arises after the employer discovers that one of its employees has been arrested and charged with a crime. Under our legal system, the familiar mantra is that an arrested person is innocent until proven guilty. So, what can you do to address situations where an employee has been arrested, or has been charged, or incarcerated  more...

Utilizing Graphs and Charts in Microsoft Excel BenefitsAny Excel user who needs quick methods to show numerical information in a visual way needs to know the basics of chart creation, how (and why) to use different chart types, and how to alter the look of a chart with layout, color and content changes. Depicting data in a chart may reveal a trend that was not so obvious in the numerical data, which often can be dry and boring. That elusive  more...

Upgrading to Microsoft Office 2010: What's New and Improved? BenefitsOffice 2010 has many new and improved features which can mean a longer learning curve for users upgrading from older versions. New Microsoft Office users may be overwhelmed by the number of features and options available and never take full advantage of the potential it offers for managing email, PowerPoint , Access , SharePoint workspace and Excel . Join us to learn the new and improved  more...

Behavioral Based Interviewing: The Next Evolution BenefitsBecause your organization can never be greater than the sum of its parts, your success is determined by one key decision: Who gets hired? Yet fewer than 30 percent of hiring managers nationwide have had any real training in applicant interviewing skills (a fact supported by a University of Chicago research study concluding that basing a hiring decision on an interview is only 8 percent  more...

Refining Your Business Writing Skills BenefitsDo your written communications to clients, employees and stakeholders position your message appropriately? Are you getting responses to your business letters and emails that show you are being heard? Without question, your written communications influence the way internal and external audiences view you and your organization. In fact, in today's global marketplace, this may be the only  more...

Implementing Stay Interviews: If You Want to Keep Them You Have to Talk to Them! BenefitsCompanies work very hard to obtain talent with a very high price tag per hire. When they achieve proficiency in what is expected, they become a valuable contributor and an asset to the firm. The last thing you want to happen is to lose these employees because of situations that are within your ability to control. By attending this teleconference you will learn tools, tactics and  more...

How to Save Millions in Claims Through Ergonomics and Injury Prevention ... From engaging upper management and employees, to holding supervisors and employees accountable, to educating and training your work force and enhancing the workplace environment through the implementation of ergonomic furniture and accessories. This teleconference will also provide a fundamental overview of why you should request an ergonomic analysis as an essential tool in managing  more...

What Every Business Person Needs to Know About Legal Issues in Contracts BenefitsMost businesses enter into contracts thinking they know precisely what they want to accomplish and what they have agreed to. All too often this is not actually the case. Written agreements may not reflect what a business believes it negotiated. Parties may later recall terms different from what seems to be reflected in the initial agreement. And all too often, the legal boilerplate terms  more...

Developing a Sound HR Metrics System BenefitsDoes your organization's HR metrics system fall short of expectations? How can we effectively measure the value that our employees bring to our organizations? How do we measure the effectiveness of our human resources department? Utilizing proper metrics and benchmarking can provide the answers to these questions. Attend this teleconference and learn the importance of demonstrating HR's  more...

Advanced Microsoft Excel Formulas and Functions BenefitsEven if you are fairly comfortable with building formulas and functions in Excel , you might still be missing out by having overlooked some powerful functions or just not be aware of special capabilities, like array formulas. There's no question that Excel's 300+ functions give you tremendous capabilities to tackle a myriad of statistical, mathematical and financial challenges, not to  more...

Discover the Secrets of Microsoft(R) Excel Pivot Tables BenefitsAny Excel user who maintains database-like data invariably needs tools to manage and analyze the data beyond mere sorting and filtering. Excel 's pivot table feature gives you a quick and powerful way to create summary cross-totals combined with an enormous flexibility to restructure your results with simple dragging of fields. Whether you need the ability to create a quick look at the  more...

Preparing for the Unexpected Departure of Key Employees: An Introduction to Replacement Planning BenefitsFewer than 40 percent of U.S. organizations, public or private, have functioning replacement plans in case of the disastrous loss of key people to death, disability, sudden resignation or the potential threatened loss in hostage-taking situations. Replacement planning is not the same thing as succession planning or talent management, though many organizational leaders confuse them. This  more...

Microsoft Outlook 2007 Tips and Tricks BenefitsOutlook is a powerful, feature-filled personal information manager but many users are overwhelmed by the features and options available and never take full advantage of the potential it offers for managing email, calendar and contacts. They don't discover the time-saving shortcuts Outlook provides or utilize the many options included in Outlook. This teleconference offers a quick course in  more...

The New World of EEO: What Is Coming ...g, disciplinary and termination proceedings engaged in by supervisors and their employers. This teleconference will assist you with labor and employment matters to appropriately assess the risk and implement positive and proactive solutions to the circumstances which create claims and liability. Learn first-hand how to manage these claims, negotiate and settle them and be in a defensible  more...

Google Wave(TM): Effective Uses and Applications for Businesses BenefitsGoogle Wave : Is it a social platform? A replacement for email? Is it the new app businesses need to survive in the next decade? Google Wave is none of these, all of these and just about anything you want it to be. Wave is a platform for development. This 90 minute teleconference will show you how everything from corporations to collegiate blogs are using Google Wave to save time, save  more...

Avoiding Reinjuries in Workers' Compensation Claimants BenefitsHave you ever had an employee return to work from a work related or non-work related injury, only to reinjure themselves? In this teleconference you will learn how to identify the potential factors for reinjury and what you can do to reduce the overall risk. Additionally, you will learn skills to help you interact more effectively with engineers, production managers, supervisors/foremen,  more...

Smoking Discrimination in the Workplace: On and Off the Clock nDriven by reports that smokers file more health insurance claims and are absent more frequently than nonsmokers, a growing number of employers have implemented programs to minimize the number of smokers in its workforce. These employer programs range from offering quit smoking programs to refusing to hire smokers and even terminating smokers. Privacy advocates argue an employer's interest in the  more...

Presenteeism: Measurement and Intervention Issues for Employers and Health Plans nProductivity is fast becoming an even more vital issue to the business world. Presenteeism, or work loss due to underlying health conditions when individuals remain at work, is one important facet of productivity. One study found that approximately 6 percent of a global company's total compensation (salaries, wages and all benefit costs) were lost due to presenteeism. Work site wellness programs  more...

Preparing for and Properly Reacting To Legal and Illegal Drug and Alcohol Use in the Workplace nDrug and alcohol abuse continues to have a huge impact on employee productivity and safety. At the same time, recognizing drug and alcohol abuse is outside the expertise of most managers and human resource personnel, while dealing with the problem improperly can lead to significant liability under federal and law, including the Americans With Disabilities Act and employee privacy laws. This  more...

Client Rights Issues: Informed Consent and Confidentiality nBoth state and federal laws contain myriad requirements intended to protect client rights. Most importantly are those that relate to rights regarding providing informed consent and privacy of health information. However, many health care providers do not understand the complex intersections of regulatory and common law requirements for obtaining consent and protecting client privacy. Failure to  more...

Effective Exit Interviews nMost employers are always looking for ways to improve employee relations, attract new employees and retain the ones they have. But how do you know what to do to improve if you don't know what employees are looking for or why they are leaving? n nImplemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee  more...

Workplace Flexibility: Innovative Strategies for an Evolving Workforce nOver the last three decades, the needs of the American workforce have changed dramatically. In response, many businesses have turned to workplace flexibility in order to recruit and retain the best workers, boost productivity and increase their competitive advantage. At the same time, policymakers in Washington have been exploring various approaches for increasing access to workplace flexibility  more...

The Do's and Don'ts of Telephone Monitoring nMany employers monitor or record employee telephone conversations as a routine part of doing business. This monitoring must comply not only with the federal wiretap statute, but with a variety of differing requirements imposed by state statutes. Since courts in California have changed the rules for telephone monitoring for anyone who makes a call into California and other states with mutual  more...

Avoid Wrongful Termination Lawsuits: Strategies to Keep Your Managers Out of Legal Trouble nThis teleconference will review tried-and-true methods for eliminating employment litigation risks, will build managers' confidence in dealing with a range of common-place employee issues, and sharpen their understanding of workplace practices and policies which will dramatically reduce exposure to litigation risks for themselves and their companies.  more...

Religious Accommodations in the Workplace nTo avoid lawsuits, contain costs and keep good employee morale, U.S. companies must effectively meet their legal duty to properly accommodate religion in the workplace. This is particularly true because of the rapid growth of religious cultures in the U.S. and the increasing awareness of religious workplace accommodation rights by employees. This teleconference is designed not only to update  more...