Instructor Led Support Training in Canada
Support Training Provider? - Tell us about your Training!
Support Seminar Schedule
| Program | Location | |||
|---|---|---|---|---|
February, 2012 | ||||
| 6th Feb | Slab on Ground Design Workshop | Vancouver, BC | [Register] | |
| 8th Feb | Hands-on Microsoft Project | Kitchener, ON | [Register] | |
April, 2012 | ||||
| 2nd Apr | Flexible and Rigid Retaining Wall Systems Design Workshop | Edmonton, AB | [Register] | |
| 2nd Apr | Flexible and Rigid Retaining Wall Systems Design Workshop | Webinar/Online, AB | [Register] | |
| 20th Apr | Estate Planning | Toronto, ON | [Register] | |
From World Class Productivity Inc
BA Essentials Part 1 Requirements Gathering and Writing
How important are effective business requirements? Studies have shown that at least most product defects originate in the requirements. And rework on a development project can be traced back to requirement defects. In fact, the most recent version of PMBOK (Project Management Body of Knowledge), version 4, and all of BABOK (Business Analysis
more...
Hands-on Microsoft Project

The first version of our 2-day Hands-on Microsoft Project course was developed in 1999, and was based on Microsoft Project version a 98. Since then, there have been numerous upgrades to Microsoft Project, and our original course has kept pace, with updated courseware for MSP versions 2000, 2002, 2003, and, now 10 years later, 2007.
The secret to this coursea s success, and its 10-year long
more...
From Software Training Academy, Inc
SQL Server 2005 Analysis Services SSAS



...lytical Processing (OLAP) cubes and data mining models to support Business Intelligence (BI) solutions. This course includes concepts, procedures and practices based on real-world experience giving both the novice and experienced SQL Server 2008 developer the tools to build data cubes and forecasting solutions. This course also provides information on end-user tools including Microsoft Excel
more...
SQL Server 2005 Transact SQL T-SQL with Additional Topics



... the Transact-SQL programming language including improved support for error handling and hierarchical queries, and how programmers can now use .NET languages like C# and Visual Basic to build database objects. You'll also learn about enhancements made to SQL Server 2005 for handling complex data structures, using partitioning, and working with XML.
LEARNING OBJECTIVES
Understand basic
more...
SQL Server 2005 - Additional Topics



...rse examines other SQL Server 2005 essential application, support, and maintenance topics features you can use for high-availability, stability, reliability, and scalability of databases, plus enhancements for processing large amounts of data, handling complex data structures, implementing asynchronous messaging, and working with XML.
LEARNING OBJECTIVES
Learn about disaster recovery
more...
SQL Server 2008 Transact SQL (T-SQL)



..., such as for spatial and hierarchical data, and how they support complex data operations.
How to partition data to store data in ways that improves the efficiency of queries.
Investigate the XML data type and its properties and methods, and how it supports both free form and relational data.
Prerequisites:
To get the most out of the Microsoft T-SQL Server 2008 course, you should
more...
SQL Server 2008 for developers



... the various types of user-defined functions and how they support reusable database code.
Learn why using .NET code, using either C# or Visual Basic, in the database overcomes many Transact-SQL limitations, and how SQL Server protects itself from misbehaving code.
Understand the complex data types in SQL Server, such as for spatial and hierarchical data, and how they support complex data
more...
Oracle 10g 11g PL SQL Programming



...ate database triggers for auditing, complex business rule support, simple replication and more
Create and maintain simple Oracle packages
Use the UTL_FILE package to read and write to operating system files.
Use the UTL_MAIL package to send email from an Oracle database
Use the DBMS_PROFILER package to profile and tune PL/ SQL programs
Do simple benchmarking
more...
Oracle 10g 11g Advanced SQL



...coding analytic functions for data warehouse and decision support queries, using partition outer join to "densify" data, the Oracle10g MODEL clause ("spreadsheet-like capability directly from the database"), Oracle10g regular expressions for pattern matching, using the extended aggregate functions CUBE and ROLLUP, CONNECT BY (hierarchical queries), coding SET operations such as INTERSECT, and
more...
Silverlight 4 using C# and Visual Studio 2010



...wser implementation of the .NET Framework. Out-of-browser support enables Silverlight applications to run disconnected from the Internet. Silverlight applications can be implemented in .NET languages such as C# and Visual Basic as well as in JavaScript. This four-day course provides the C# programmer with a thorough foundation in Silverlight 4.
After introducing the Silverlight plug-in
more...
ASP.NET AJAX Using C# with Visual Studio 2010



...lications using ASP. NET AJAX and C#. Because of the rich support provided by Microsofta s AJAX tools, an ASP. NET programmer can get up and running in this new environment quickly. This course shows the way. It is current to ASP. NET 4. 0 and Visual Studio 2010. The course includes an introduction to the popular JavaScript library jQuery, which is now bundled with ASP. NET AJAX.
The
more...
Sharepoint 2007 Training for Administrators



... phase of a deployment as you plan, install, rollout, and support SharePoint in the real world.
LEARNING OBJECTIVES
Plan server topology.
Install and configure WSS and MOSS servers.
Upgrade from WSS 2. 0 to 3. 0.
Monitor the server to detect problems early.
Configure authentication.
Secure external access with SSL.
Set up SharePoint security and permissions.
Control
more...
Web Services Using C# and .NET



...he event pattern for calling Web services asynchronously, support for REST services, and more.
The first chapter introduces Web services and Service Oriented Architecture (SOA). The baseline Web service specifications of XML, SOAP, WSDL and UDDI are outlined.
Chapter 2 covers the fundamentals of SOAP and WSDL. Web services are developed using the .NET Framework SDK. Chapter 3 covers
more...
From PRES Staging Resource Centre
PRES 5 Day Professional Home Staging Redesign Course
This five day course provides you the theory and practicum of staging homes for selling using client's existing furnishings and working with vacant homes. Our redesign training allows you to offer home makeovers for living including moving clients into their new homes!
#
The PRES ® Professional Real Estate Staging course is a full 5 day comprehensive and intensive course consisting of:
more...
From Global Innovative Campus
Flexible and Rigid Retaining Wall Systems Design Workshop
...n, and performance of earth retaining structures used for support of earth fills and excavations or cut slopes. The instructor covers factors that affect wall selection. Class discussions will include design procedures and case histories, demonstrating the selection, design, and performance of various earth retaining structures. Detailed information on subsurface investigation, soil and rock
more...
Slab on Ground Design Workshop
...ies is followed by discussion of the types of slabs, soil-support systems, loadings, and jointing. Design methods are given for unreinforced concrete, reinforced concrete, shrinkage-compensating concrete, post-tensioned concrete and fiberreinforced concrete slabs-on-ground, followed by information on shrinkage and curling problems. Advantages and disadvantages of each of these slab designs are
more...
Energy Conservation and Management for Industrial Facilities 18 CEUs
...transfer, fluid mechanics, and thermodynamics required to support the analysis and assessment of the various potential ESOs is covered.
The course includes many case studies and group discussions of ESOs in various industrial applications.
Objectives
To acquaint course participants with fundamentals of energy management and cost analysis necessary for assessing energy saving
more...
ESL - English for Engineers Technicians and Technologists 40 Hrs
...s of obtaining essential goods and services. Needs little support or repetition. Understands instructions. Understands short sentences. Clear evidence of connected discourse. Conveys messages using a variety of short sentences. Has control of basic grammar structures and tenses. Pronunciation difficulties may impede communication. Vocabulary adequate for basic oral communication.
Is
more...
Flexible and Rigid Retaining Wall Systems Design Workshop
...n, and performance of earth retaining structures used for support of earth fills and excavations or cut slopes. The instructor covers factors that affect wall selection. Class discussions will include design procedures and case histories, demonstrating the selection, design, and performance of various earth retaining structures. Detailed information on subsurface investigation, soil and rock
more...
From Last Minute Training
Comptia A Certification Essentials and Practical Application Accelerated
This course is intended for students wishing to qualify with A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration.
more...
Learning HTML5
In this course you will learn how to: Use the new HTML5 elements and attributes; Enhance accessibility using the ARIA roles; Control audio and video without Flash; Detect browser support for HTML5 features
more...
Adobe Dreamweaver CS5
Learn to use this Web tool favorite of designers in a new version with powerful enhancements. Dreamweaver CS4 offers web developers the productivity of a visual Web page layout tool, the control of an HTML editor & the support for dynamic HTML
more...
Support Center Team Lead HDI-SCTL
In this 2-day course, you will get an overview of the Support Center, the role of the center & the team lead, management functions & managing relationships. Learn the strategy of a successful support center & the support center processes, such as IT serv
more...
Data Center Unified Computing ImplementationDCUCI
This five day course enables students to support UCS. Students will also learn to implement UCS in an enterprise Data Center routing and switching infrastructure with the next-generation Cisco Nexus product family.
more...
Citrix Presentation Server 45 and XenApp 50 for Windows Server 2003 Support
Intended for IT professionals, such as server, network, system & help desk administrators familiar with Microsoft ® Windows Server 2003 environments. Also ideal for system engineers, analysts, consultants, architects & Citrix Solution Advisors...
more...
Adobe Dreamweaver CS4 French
Learn to use this Web tool favorite of designers in a new version with powerful enhancements. Dreamweaver CS4 offers web developers the productivity of a visual Web page layout tool, the control of an HTML editor & the support for dynamic HTML
more...
Adobe Dreamweaver CS4 Dynamic Websites and Web Applications
Let us show you how Dreamweaver s powerful tools can help you build a data-driven, standards compliant, website or web application in record time using built-in coding and database support.
more...
Modeling Public Sector Programs and Services
Participants of the Modeling Programs & Services course will learn how to use business architecture to analyze, align & integrate programs & services. Learn methods & models to support program evaluation & service improvement including the analysis...
more...
Implementing Cisco Unified Wireless Voice NetworksIUWVN
Through theory & hands on lab exercises, students will be prepared to integrate VoWLAN services into the wireless network and implement QoS. Students will also learn to support multicast, video and high bandwidth applications into the wireless network.
more...
ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3
... implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the incident and problem management processes and the service desk function.
For more
more...
ITSM Metrics (KPIs and TCO) Expert - 5 Days
... help manage and control the service delivery and service support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the service support and service delivery processes.
The course covers the typical activities required to implement
more...
Quickbooks Accounting Training Seminar

This powerful enterprise total solution software will help you gain control of business finances and your entire operation. QuickBooks provides sophisticated tools to track and better manage your business. Its flexible report functionality makes it appropriate for owners, controllers or support staff to use. Learn how to create a QuickBooks company, enter sales, generate invoices and estimates,
more...
Microsoft Excel: VBA Development

March 23rd
9:00 am to 4:00 pm
DELIVERY: Instructor led, group paced, classroom delivery learning model with structured hands on activities and assignments.
MATERIALS: Participants receive reference materials related to course topics. Follow up support by email or phone, on topics covered, is available to participants for 90 days.
PREREQUISITE: Microsoft Excel: Advanced
FURTHER
more...
Crystal Reports Introduction-2 Days

Crystal Reports 11. In this course, we will explore topics such as: Creating a List Report; Displaying Data in a Report; Grouping Report Data; Building Formulas; Formatting Reports; Enhancing Reports; Creating and Modifying Pie Charts; and Distributing Data. This course will run for two days, from 9:00 am to 4:00 pm.
Training manuals are included in the pricing, as well as a Certificate of
more...
ITIL Foundation Certification

...Management
o Service Desk
o Service support processes
Incident management
Problem management
Release management
Change management
Configuration management
o Review
* Day two
o Technical, tactical, and strategic view
o IT Service Delivery
more...
Adobe Illustrator CS2 Level 2

Location: Vancouver Date: 2008-02-29
List Price: $299 Offered Price: $239.00
Seats Available: 2
Objectives
Create Complex Illustrations
Provide Support for PDF and PSD files
Convert Raster & Vector Graphics
Colour Artwork using Live Paint
Create a Poster
Export Graphics for the Web
Apply Colour Management
Prepare Documents for Composite and Commercial Printing
more...
Essentials of Captivate 3 - 2 Days
Description: Using Captivate 3, you can capture screen shots on your computer and quickly turn them into lessons (movies) that can be delivered via the Internet. The lessons you create can be fully interactive--you can add images, captions, rollovers, clickable areas, typing areas and sound effects. In this course, you will use Adobe Captivate 3.0 to develop demonstrations and interactive
more...
Adobe Photoshop Advanced Training in Ottawa
The Adobe Photoshop: Advanced course provides you with the tools you need to complete advanced photo editing for both print and web images, and to create stunning web sites with ease.
COURSE OUTLINE
* Lesson 1: Creating Images for the Web
* Lesson 2: Preparing for Cross-Platform Viewing of Images
* Lesson 3: Managing Color
* Lesson 4: Using Advanced Image and Video Support
more...
Essentials of Captivate 3 - 2 Days
Using Captivate 3, you can capture screen shots on your computer and quickly turn them into lessons (movies) that can be delivered via the Internet. The lessons you create can be fully interactive--you can add images, captions, rollovers, clickable areas, typing areas and sound effects. In this course, you will use Adobe Captivate 3. 0 to develop demonstrations and interactive simulations of
more...
Adobe Illustrator CS2 Level 2
...ives
* Create Complex Illustrations
* Provide Support for PDF and PSD files
* Convert Raster & Vector Graphics
* Colour Artwork using Live Paint
* Create a Poster
* Export Graphics for the Web
* Apply Colour Management
* Prepare Documents for Composite and Commercial Printing
For more information please call 1-877-313-8881 or copy this link into your
more...
The Sole Practitioner as a Thriving Enterprise
This 3-hour workshop is designed for professionals who have chosen to practice as a sole practitioner and who recognize the need for support. Topics covered include:
* Focusing on what you do best
* Establishing effective systems and procedures
* Maximizing valuable billable hours and avoid wasting time on administrative chores
* Building an effective support network
* How to recognize when
more...
Negotiating for Results
...Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as well as in your day-to-day responsibilities. This
more...
Adobe Illustrator CS2 Level 2
Objectives
* Create Complex Illustrations
* Provide Support for PDF and PSD files
* Convert Raster & Vector Graphics
* Colour Artwork using Live Paint
* Create a Poster
* Export Graphics for the Web
* Apply Colour Management
* Prepare Documents for Composite and Commercial Printing
more...
Excel 2003 Advanced (1 Day) - cldouglas
The third level in the series, Excel 2003 Advanced builds on the topics learnt from Introduction and Intermediate and expands upon them. In addition to the expanded topics, there will also be new topics inside this class. The topics in this class will include: Streamlining with macros, Advanced formula creation, Customizing the work area, and much much more.
Included will all courses are
more...
Customer Service - Fundamentals
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
more...
Testing Use Case Driven Projects 2 Days
...cases to develop test plans, test cases, and test data to support iterative and incremental development. Students will learn principles and practical tips for developing test plans and test cases iteratively. In each lesson,students are taught how to think like a tester and produce key artifacts or deliverables.
During the class students will develop and refine test plans and black box test
more...
Network 5 Days
...orks.
This course is intended for entry-level computer support professionals with basic knowledge of computer hardware, software, and operating systems, who wish to increase their knowledge and understanding of networking concepts and skills to prepare for a career in network support or administration, or to prepare for the CompTIA Network+ certification, 2005 objectives (exam number
more...
Powerful Sales Presentations Role Playing Must Attend Theory
In this workshop, you will learn how to take the critical information uncovered during the interview process and then tailor your presentation to the needs outlined by the prospect. Individuals working on their own with no management support or training and a need to seek outside assistance for coaching and training purposes should take this course. There is a prerequisite that should be taken
more...
Microsoft Visio Level 1 - English
Microsoft Visio Level 1. This course offers basic training on Microsoft Visio, and will teach participants the basics including: An overview of Visio; Basic skills: Creating a directional map; Basic diagram skills; Flowcharts; Organization charts; Floor plan; and more...
At CBiT, we offer no cancellations on our Microsote Suite Public Courses, Telephone & Web Support for one full year, Training
more...
Crystal Reports 11 Level 1 - English
Crystal Reports 11. In this course, we will explore topics such as: Creating a List Report; Displaying Data in a Report; Grouping Report Data; Building Formulas; Formatting Reports; Enhancing Reports; Creating and Modifying Pie Charts; and Distributing Data. This course will run for two days, from 9:00 am to 4:00 pm.
Training manuals are included in the pricing, as well as a Certificate of
more...
Building Relationships With Success
... kind of market.
Discover the benefits of developing a support network of connections:
* Understand how building relationships can help you develop your business base.
* Learn how to truly like your acquaintances not just pretend to.
* Identify the key elements in strong working relationships, and how you might put more of these elements in your working relationships.
more...
Building Cross Functional Teams for Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,
more...
Managing Your Blackberry
The Blackberry is one of the most advanced handheld devices in the industry with respect to providing "Always On" functions such as Email that, when used effectively, will support day-to-day activities. This course will benefit new and experienced users. We will cover many tips, tricks and short cuts that everyone will be able to take advantage of such as being able to delete multiple messages at
more...
A Certification Essentials and Support Skills Accelerated 5 Days
... students wishing to qualify with A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration. This is the essential foundation course for newcomers to PC support and provides students with the necessary training to ensure proficiency in PC installation and troubleshooting skills. The course has been developed
more...
Excel 2003 Intermediate
This course, Microsoft Excel 2003 intermediate level, builds on the introductory level course that we offer in our school. Topics will include: working with multiple sheets, more excel fundamentals, charting, database features, and much more. We also offer telephone support following the conclusion of the class.
more...
Adobe Illustrator CS3 Level 2 - newera
Objectives
* Create Complex Illustrations
* Provide Support for PDF and PSD files
* Convert Raster & Vector Graphics
* Colour Artwork using Live Paint
* Create a Poster
* Export Graphics for the Web
* Apply Colour Management
* Prepare Documents for Composite and Commercial Printing
more...
Websense Web Security 2 Days
... you will learn how to install, configure, administer and support Websense Web Security Suite software. Through instruction, iLabs (instructor led demos and lab exercises) and hands-on lab practice exercises, you will gain familiarity with the requirements and recommendations of Websense product deployment, installation and configuration, Websense product and component functionality (remote
more...
Access 2003 Introduction Seminar 2 Days
These courses are hands-on and designed to provide participants with a solid understanding of Microsoft Access 2003. In the courses, participants will gain an understanding of the capabilities of Access and how they can be applied to solve common business problems. Included with all courses are course notes, a pad for note taking and telephone support following the class.
more...
Excel 2003 Introduction
These courses are hands-on and designed to provide participants with a solid understanding of Microsoft Excel. Included will all courses are course notes, a pad for note taking and telephone support following the class. In the courses, participants will gain an understanding of the capabilities of Excel and how they can be applied to solve common business problems.
more...
Conflict Resolution Negotiating Win-Wins
Having the ability to resolve conflict, negotiate and problem solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see.
Participants will gain
more...
Access 2003 Advanced - cldouglas
This course is the most advanced course in the series. It is therefore recommended that you have taken the Intermediate course in order to proceed. The course topics will include: using the Switchboard, macros, relationships, database utilities, and more. Following the end of the course, participants will receive telephone support, a courseware and certificate of completion.
more...
CATIA V5 - V5 Admin and V4 Integration5 days
V5 Administration (ADM) - At the end of this course, administrators will know how to install, customize and maintain CATIA V5.
They will study many issues about CATIA infrastructure, administration and data management.
V4 Integration (V4I) - At the end of this course, participants will be able to:
* Use CATIA V4 data in CATIA V5
* Transfer a CATIA V4 solid into a CATIA V5
more...
Client Care Representative CCR Certified Training Program 2 Days
...ons
Module 6 - How to handle Difficult Clients
Client support summary
Difficult Customer exercises
Day 2
Module 7 - Managing Stress
Defining stress
Bodily responses to stress
Symptoms of stress
The modern physiological warnings
The psychological warnings
The a Wellness Wheela
Building a personal stress management plan
Developing coping strategies
Health
Relationships
more...
Quickbooks Introduction - CLDouglas
This course is hands-on and designed to provide participants with a solid understanding QuickBooks. The class runs two days in length from 9: 00 until 4: 00. Included with all courses are course notes, a pad for note taking and telephone support following the class.
In the course, participants will gain an understanding of the capabilities of QuickBooks and how it can be applied to day-to-day
more...
HTML Advanced 401 Authoring - compuease
This course is designed to introduce developers to the elements, attributes, and development techniques of HTML 4. 01, particularly those elements and attributes that are only supported by Netscape Navigator 6. 0 and later and Microsoft Internet Explorer 6. 0 and later. Many elements and attributes in HTML 4. 01 have rarely been used due to lack of browser support. These new features add a new
more...
Building Cross Function Teams For Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,
more...
CompTIA A Essentials and Support Skills
This course is intended for students wishing to qualify with A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration.
more...
VMware VI35 Ultimate Bootcamp - 5 day course
...concerning virtualization
How to install, configure and support ESX server 3. 5 and VirtualCenter 2. 5
How to configure Virtual Machines, templates, and clones
How to configure Virtual Networking and how to support VMotion
P2V , V2V, V2P, and P2P Methods and Techniques
Server Consolidation Procedures and reasoning
Tools to support a virtual infrastructure - VMware, Platespin,
more...
Planning Implementing and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure
This course is appropriate for individuals who are employed or seeking a position as a systems engineer, also for individuals who currently support a competitive platform who want to enhance their skills using Windows Server 2003 Active Directory.
more...
Leopard 100 Introduction to Mac OS X 1 day course
Introduction to Mac OS X is a one-day preliminary course for those new to Mac OS X who need to prepare for the Mac OS X Support Essentials course, or other technical Mac OS X training courses.
more...
Leopard 101 Mac OS X Support Essentials v105 3 day course
Mac OS X Support Essentials is a 3-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X.
more...
Deploying Microsoft Office Professional Plus 2007
The audience of this course consists of IT Professionals and technical decision makers with the skills to successfully plan, deploy, maintain, and troubleshoot desktop environments that support the Microsoft Office system.
more...
Simply Accounting Introduction 2 Day- CL Douglas Centre for Computer Studies
This course is hands-on and designed to provide participants with a solid understanding Simply Accounting. The class runs two days in length from 9: 00 until 4: 00. Included with all courses are course notes, a pad for note taking and telephone support following the class.
more...
Updating Your Database Administration Skills to Microsoft SQL Server 2005
This course provides students with the knowledge and skills to upgrade their skills to SQL Server 2005 so that they can support, configure, and maintain enterprise SQL Server 2005 databases and servers.
more...
Implementing and Supporting Microsoft Windows XP Professional
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.
more...
A Accelerated v67- Nexient
... who wish to qualify with CompTIA A+ Certification for PC Support professionals and for those who want to improve their skills in PC support and administration. Students who complete the training provided by this courseware will be prepared to enter into a career in ICT. It is of particular interest for students pursuing a career in supporting desktop PC users. Other career paths supported by
more...
A Accelerated v67 - nexient
This course is for students who wish to qualify with CompTIA A+ Certification for PC Support professionals & for those who want to improve their skills in PC support & administration. Participants will be prepared to enter into a career in ICT.
more...
Network Certification Support Skills v16
Topics included in this course : Basic networking concepts, the OSI model, network adapters, introducing protocols, network cabling & devices, internetworking components, remote & WAN connectivity, troubleshooting hardware components, TCP/ IP fundamentals
more...
Support Center Analyst 2 day course - nexient
Upon completion, participants will be able to : Assess customer business needs & exceed customer expectations, Improve critical thinking skills to resolve incidents quickly & consistently, Identify & diffuse challenging customer behavior and more
more...
Deploying Microsoft Office Professional Plus 2007 - nexient
The audience of this course consists of IT Professionals and technical decision makers with the skills to successfully plan, deploy, maintain, and troubleshoot desktop environments that support the Microsoft Office system.
more...
Leopard 401 Advanced System Administration v105
This 5-day course builds on the foundations established in the Support Essentials v10. 5 and Server Essentials v10. 5 courses & is designed to empower students to meet the challenges faced by administrators deploying Mac OS X & Mac OS X Server.
more...
Support Center Manager
Intended for IT support center managers and supervisors who manage both the strategic and tactical aspects of their organizations, and those seeking HDI Support Center Manager certification.
more...
2400 Implementing and Managing Microsoft Exchange Server 2003
This five-day course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure.
more...
2272C Implementing and Supporting Microsoft Windows XP Professional
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.
more...
Planning Implementing Maintaining a MS Windows Server 2003 Active Directory
This course is appropriate for individuals who are employed or seeking a position as a systems engineer, also for individuals who currently support a competitive platform who want to enhance their skills using Windows Server 2003 Active Directory.
more...
IPSR - ITIL Practitioner Support and Restore
This new program replaces the individual Service Desk / Incident management & Problem Management Practitioner courses. It focuses on the implementation, management, & optimization of integrated processes required for achieving Service & Support.
more...
Coaching A Leadership Skill - computerhelp
Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees.
more...
Fundamentals of a Windows Server 2008 Network Infrastructure and Application Platform
This course is intended for new IT employees or Desktop Support workers moving into server support. The information in this course allows them acquire a fundamental understanding of Windows networks to pursue advanced topics.
more...
Supporting Users Running Windows XP Operating Systems Apps on Windows XP
Intended for new entrants & career changers new to the IT industry. They have experience using MS Office & have basic MS Windows navigation skills. Also for current call center technician with 6 months experience looking to validate their support skills
more...
Adobe Dreamweaver CS4 Part I New 3-Day
Learn to use this Web tool favorite of designers in a new version with powerful enhancements. Dreamweaver CS4 offers web developers the productivity of a visual Web page layout tool, the control of an HTML editor & the support for dynamic HTML
more...
A Certification Essentials and Support Skills Accelerated includes 2 exams
This is the essential foundation course for newcomers to PC support & provides students with the necessary training to ensure proficiency in PC installation & troubleshooting skills. It's been developed to produce competent PC support engineers...
more...
Administering Cisco Communications Manager and UnityACUCMU
Learn to add, move, change & troubleshoot IP telephony devices. Support IP phone users & identify network & server impact when administering changes; Configure the latest version of Cisco Communications Manager with Cisco 7960 & 7961 IP Phones & more
more...
A Accelerated v67
This course is for students who wish to qualify with CompTIA A+ Certification for PC Support professionals & for those who want to improve their skills in PC support & administration. Participants will be prepared to enter into a career in ICT.
more...
Administering Cisco Unified Communications ManagerACUCM
Learn to add, move, change, & troubleshoot IP telephony devices. Learn to support IP phone users & identify network & server impact when administering changes. Configure the latest version of Cisco Unified Communications Manager with Cisco IP Phones...
more...
2272 Implementing and Supporting Microsoft Windows XP Professional
The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows XP Professional in a variety of stand-alone and network operating system environments.
more...
Implementing and Supporting Microsoft Windows XP Professional - Nexient
Install/ upgrade Windows XP Professional; Configure & manage hardware on a computer running Windows XP ; Troubleshoot the boot process & other system issues; Configure Windows XP Professional to operate on MS Windows networks; Configure & support TCP/ IP.
more...
Implementing and Managing Microsoft Exchange Server 2003 MS Certification - ctc
This course offers a significant number of hands-on practices, discussions, and assessments that assist students in becoming proficient in the skills that are needed to update and support Exchange Server 2003.
more...
Coaching A Leadership Skill - empower
Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees.
more...
IP Contact Center Enterprise and Unified IP IVR DeploymentIPCCE
This course is intended for personnel who will implement, configure, and support the Cisco IPCC Product but have already attended training on the ICM Product. This course is based on ICM 7. 0, Call Manager 4. 1 (or higher), and CRS 4. 0 (or higher).
more...
Websense Web Security Engineer WWSE v7 - Websense Web Filter WWF and Websense Web Security WWS
During this three day interactive training course, you will learn how to install, configure, administer, support and troubleshoot Websense Web Filtering (WWF) and Websense Web Security (WWS) products.
more...
CompTIA A Certification Accelerated 2009 Edition
This ILT Series course, rated 4. 9/5. 0 in overall quality by ProCert Labs, provides comprehensive training for those with some existing knowledge of, & support experience with, networked desktop & notebook computers running Windows 2000 Pro, XP or Vista.
more...
Implementing and Managing Microsoft Exchange Server 2003 - CTE
Learn how to update & support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing & sharing information by using MS Exchange Server 2003 in a medium-sized to large-sized (250 to 5000 seats) messaging environment
more...
2821A Designing and Managing a Windows Public Key Infrastructure MS Certification
This four-day, instructor-led course provides students with the knowledge and skills to design, deploy, and manage a public key infrastructure (PKI) to support applications that require distributed security.
more...
2263A Exam Preparation for the MCDST Certification
This one-day instructor-led clinic prepares students who are currently providing end-user support in a MS Windows XP operating environment with a review of the objectives covered on the MS Certified Desktop Support Technician (MCDST) certification exams
more...
Implementing Cisco IOS Unified Communications Part 2IIUC2
Learn to install Cisco Unified Communications Manager Express & Cisco Unity Express, with support for both SCCP & SIP endpoints, Unified Call Connector, Call Connector Mobility, & PSTN Calling. Performance monitoring & maintenance tasks are explored...
more...
50331A Windows 7 Enterprise Desktop Support Technician MS Certification
This five-day instructor-led course provides students with the knowledge and skills needed to isolate, document and resolve problems on a Windows 7 desktop or laptop computer. It will also help test takers prepare for the 70-685 exam.
more...
Essential Management Strategies for the Administrative Assistant
This is a two-day workshop intended to help those in support positions understand their roles and responsibilities. They will discuss new strategies for handling their workload, through enhancing organization skills and ability to prioritize.
more...
ITIL V3 Operational Support and Analysis OSA Certification Program
The ITIL ® Intermediate Qualification: Operational Support & Analysis (OSA) Certificate, although a stand alone qualification, yet is also part of the ITIL ® Intermediate Capability stream & one of the modules that leads to the ITIL ® Expert in IT Service..
more...
IOSA - ITIL Intermediate Operational Support and Analysis
The ITIL Intermediate Qualification: Operational Support & Analysis (OSA) Cert., although a stand alone qualification, yet is also part of the ITIL Intermediate Capability stream & one of the modules that leads to the ITIL Expert in IT Service Management
more...
From FEA Training Consultants
SolidWorks Motion Simulation Course





...-Authorized Solidworks Resellers/ Authorized Training and Support centre(www. fea-tc. com/ Solidworks_Simulation_Training. html)
a Taught by Award Winning Certified Instructor in SolidWorks Simulation
a Learn the best practices in SolidWorks Simulation
a Small class size
a Personalized attention
a Custom or on-site training
a For training course special prices contact us through
more...
Mold Design Using SolidWorks





...-Authorized Solidworks Resellers/ Authorized Training and Support centre(www. fea-tc. com/ Solidworks_Training. html)
a Taught by Award Winning Certified Instructor in SolidWorks Simulation
a Learn the best practices in SolidWorks
a Small class size
a Personalized attention
a Custom or on-site training
a For training course special prices contact us through request information
more...
SolidWorks Surface modeling







Surface Modeling teaches you how to build freeform shapes using SolidWorks mechanical design automation software.
FEA TRAINING CONSULTANTS -Authorized Solidworks Resellers/ Authorized Training and Support centre(www. fea-tc. com/ Solidworks_Training. html)
a Taught by Award Winning Certified Instructor in SolidWorks
a Learn the best practices in SolidWorks
a Small class size
a
more...
SolidWorks Assembly Modeling






...-Authorized Solidworks Resellers/ Authorized Training and Support centre(www. fea-tc. com/ Solidworks_Training. html)
a Taught by Award Winning Certified Instructor in SolidWorks a Learn the best practices in SolidWorks Simulation
a Fast track courses available
a Personalized attention
a Custom or on-site training
a For training course special prices contact us through request
more...
SolidWorks Sheetmetal



Sheet Metal and Weldments teaches you how to build sheet metal parts using SolidWorks mechanical design automation software. Building standalone sheet metal parts, and converting conventional parts to sheet metal, including in assembly context, are covered.
This course is offered on-site, at our training centre or over the web. Contact us for special pricing or course dates through request more
more...
SolidWorks FEA Simulation Essentials Training



FEA TRAINING CONSULTANTS -Authorized Solidworks Resellers/ Authorized Training and Support centre(www. fea-tc. com/ Solidworks_Simulation_Training. html)
Taught by Award Winning Certified Instructor in SolidWorks Simulation
Learn the best practices in SolidWorks Simulation
Fast track courses available
Personalized attention
Custom or on-site training
For training course special prices
more...
SolidWorks Advanced Part Modeling



...lidWorks Value Added Reseller and Authorized training and support centre.
Our SolidWorks solutions include 3D CAD, FEA/ CFD Simulation, Product Data Management, Sales/ Design Automation and Product Documentation software.
We are Ontario's best reseller specializing in SolidWorks(3D design, FEA and CFD) needs.
We are a team of professionals with high expertise and a proven track record.
We
more...
From National Academy of Health & Business
Personal Support Worker Diploma






...Support Worker (PSW) Diploma training program was developed by the Provincial Government to reform and improve long-term healthcare for those requiring long-term care facilities, chronic care and in-home private care. This program at the National Academy of Health and Business consolidates the Health Care Aide Training, Home Support Worker training (levels I, II and III), Attendant Care
more...
From Clinical Research Training Centre
Cours d ete accelere en francais - Assistance Placement en Recherche Clinique
... contacter
1. 514. 257. 3003 ou par courriel, notre support est 7/ 7.
Veuillez agr er nos sentiments les plus distingu s.
Cordialement
Svet Kristof, Coordinateur du programme
Cercle de formations et r seautage communautaire
Organisation but non-lucratif d'aide aux immigrants scolaris s
6767 Cote-des-neiges, local 693, Montr al, QC, H3S 2T6
Consultations: chaque
more...
Job Placement Assistance Program in Clinical Research




On-line and In-class Clinical Research Job Placement Assistance Program for health & life science professionals (3 courses in 1)
1. Clinical trial conduct regulations in Canada, USA and EMEA
2. Job search methods adapted to the clinical research
3. How to reach the 90% hidden jobs - Networking 2. 0
Optional Virtual Internship program to get "hands-on" monitoring experience. The program
more...
From PMC - Project Management Centre Inc
Implementing a Project Management Office PMO



Participants will learn to implement a Project Management Office (PMO) to improve project performance with elaborated PMO metrics to justify upper management support. Participants will be exposed to the various supported PMO organizational structures, associated services and a detailed implementation strategy to establish and maintain a high-performing PMO. Intermediate/ Advanced course,
more...
From Toronto Networking Academy
Cisco CCNP Certification Prep 642-902 Route 642-813 Switch 642-832 Tshoot from 320
... required in enterprise roles such as network technician, support engineer, systems engineer or network engineer.
CCNP (642-902 Route 642-813 Switch 642-832 Tshoot) Certification Preparation
Price: $960 for all 3 courses
Our CCIE instructor will design a study plan for you, based on your background. And then work with you until you get certified for all 3 exams.
This price is
more...
From Acend Corporate Learning
Customized Microsoft Excel Training in Toronto






Don't waste your time sitting through a boring Level 1, 2 or 3 class that you listen to someone explain how to do something that you have already know how to do. Instead take our FREE customized skills assessment and learn only tools that you want to learn.
During this full day, personalized instructor lead training you will learn, hands-on, the skills needed to use and master Microsoft Excel.
more...
From Mountainview
ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC










These Accredited Certification Courses are offered in 3 venue:
1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer
2. On-site classroom
3. Distance Learning via the Internet
All ITIL V3 Intermediate courses are available
ITILV3SS: Service Strategy
ITILV3SD: Service Design
ITILV3ST: Service Transition
ITILV3SO: Service Operation
ITILV3CSI: Continual Service Improvement
more...
From Art of Change
ITIL V3 Intermediate Capability Certification courses





These are the official ITIL V3 intermediate capability courses. Each of the following are 5 days long and include the certification exam:
RCV
PPO
OSA
SOA
Course brochures can be found on our website www. artofchange. ca
Art of Change is a fully accredited training organization licensed to provide ITIL certification courses. We offer public courses and can also deliver onsite dedicated
more...
From Ace Learning Centre
ELECTRICAL TUTOR
... Aids are included in one affordable Tuition Price.
SUPPORT: Studenta s can be assured of getting all the help from their Instructors and Consultants when you need it. We are just a Phone call or an E-mail away.
ENROLL TODAY-AND TAKE THE NEXT STEP TOWARD A BRIGHTER TOMORROW.
For more detailed information about our services and how these programs can support an apprentice
more...
POWER ENGINEERING ELECTRICAL CLASS 4 PREP CLASS JUN 29 , 2010
...ucation that could help you get where you want to go.
Support - Even though getting the certification is your goal, you're not alone. You can be assured of getting all the help you need from your instructors, consultants, and the rest of our dedicated staff when you need it. When you have a question, help is just a phone call or an e-mail away.
There's never been a better time to start
more...
From Yuill & Associates
Organizations Alive Workshop




In this 2-day program you will learn the Organizations Alive! Model, practice sharing it with others, and apply the concepts and resources to the organizations you work in.
It will renew and energize your commitment to the importance of a clear purpose and direction, the careful and responsible use of resources, responding to the wants and needs of those you serve, and engaging the talent and
more...
From CDI College
School of Business School of Technology School of Health Care
Accounting & Payroll Administrator
Accounting Administrative Assistant
Accounting Certificate
Addictions & Community Services Worker
Advanced Massage Therapy
Business Administration
Business Administration Management
Business Administrative Assistant
Computer Business Applications Specialist
Computer Business Applications Specialist - Accounting
Computer Programmer
Dental Receptionist
more...
From Excel Thru Learning
5-Star Customer Service
This program teaches you how to provide structured superior Customer Service. It gives participants the tools necessary to provide outstanding support as well as effective communication skills, techniques to handling difficult customers and learn conflict resolution strategies. It encourages ways to build strong relationships and teaches participants how to manage business related stress.
more...
From Brainy Solutions Incorporated
Instructional Design 101




...support an IT deployment or rollout? Are you a programmer, educator, business system analyst, project manager, or even business user? If so, this might be for you:
This program is an instructional workshop to help you write effective end-user instructional documentation or learning materials. It will introduce a simple methodology that you can incorporate to strenghten your methods and
more...
From PowerConcepts Computer Training Inc
Adobe Acrobat Part 1
We offer 6 hour courses of 2 levels of Adobe Acrobat training. Training is hands-on instructor led in small class sizes. Our courses will help you to learn the features of the program, become confident in your use of this program, and learn ways to be more efficient and productive in your work.
Complete schedules and course outlines are available on our website www. powerconcepts. ca.
All
more...
From TRANSITUS Management Consulting
ORCHANGO Change Master Program (English, French)





ORCHANGO is built on the recognition that action-learning i.e. learning while doing is the only way to acquire expertise in change management. Hence, with ORCHANGO, leaders learn how to master organizational change as they go.
To be most effective, the program should take place over several months, as opposed to one or two weeks straight (although this option is also available).
The program
more...
From Creascience
Workshop on Regression Techniques

...n data sets using their own statistical software with the support of experienced instructors here to assist them.
Upon completion of this workshop, participants will be able to:
Validate their data before running a regression analysis
Format their data according to the specifications of their software to fit a regression
Determine the most appropriate regression technique to solve a given
more...
From New View Home Staging
London ON Sept 20-22 - Certified Staging Professionals Home Staging Training


Certified Staging Professionals offers the most comprehensive home staging training certification program in the industry. Get in-class learning AND hands-on field experience with trainer Christine Bird, founder of New View Home Staging and recipient of the North American Real Estate Staging Association's Canadian Rookie of the Year award.
Learn what over 2000 other home staging students
more...
From CDI College of Business Technology & Healthcare
Network and Internet Security Specialist

...you with essential skills to plan, implement, administer, support, and secure networked computer systems and associated users.
Continued advances in network technology have created an increased need for professionals trained in the information technology field. You will gain essential technical instruction that enables you to perform tasks such as network design, installation, maintenance,
more...
Network Administrator

...you with essential skills to plan, implement, administer, support, and secure networked computer systems and associated users.
Continued advances in network technology have created an increased need for professionals trained in the information technology field. You will gain essential technical instruction that enables you to perform tasks such as network design, installation, maintenance,
more...
Legal Administrative Assistant
This program is very intensive and covers many aspects of the legal profession. Students will not only enhance their keyboarding and transcription skills, but will also receive hands-on training in the two major word processing programs. Students will learn the proper procedures and terminology used in the legal system. Subject areas will include wills and estates, real estate, corporate and
more...
From Pentext Technical Communication
Techsmith Camtasia Training




...ctor for six months after the course is complete for full support.
Basic Training
Our basic training course teaches you to analyse, plan, and develop training by working through exercises that build three training videos: Demonstrations, Assessments, and Questionnaires. We provide all the, manuals, training files, planning documents, templates, style guides, and publishing templates.
more...
Adobe Captivate Training

...ctor for six months after the course is complete for full support.
Basic Captivate Training
Our basic training course teaches you to analyse, plan, and develop training by working through exercises that build three training videos: Demonstrations, Assessments, and Questionnaires. We provide all the, manuals, training files, planning documents, templates, style guides, and publishing
more...
From Victoria International College of Business and Technology
SAP BI Business Intelligence Training in Toronto Free Seminar Jan 3
...llent best-of-class instruction, training facilities, lab support and a clear roadmap to a career in SAP. Our trainers are practicing SAP professionals, they bring their real-life SAP experiences to the training sessions. We share your objective in acquiring SAP
technical and functional expertise in launching your career as SAP professional and provide a suite of measures in fulfilling your
more...
Data Warehouse and Business Intelligence Cognos Informatica Erwin BI ETL Training in Toronto
...eveloping and troubleshooting OLTP databases and Decision Support Systems (i. e. Data marts and Data warehouses).
(Who Teaches: Data Warehouse and Data Modeling Theory)
3. Enterprise Data Warehouse Analysis and ETL Developer from government, over 15 years experience in most aspects of Information Technology such Software Development, Database Administration, Systems and Business Analysis,
more...
Oracle Database 10g Administration DBA Certificate Training in Toronto
...ve the depth of knowledge and hands-on skills required to support Oracle core products according to a rigorous standard established by Oracle.
There is high demand for professionals in the information technology (IT) industry, and Oracle certifications are the hottest credential in the database world. You have made the right decision to pursue certification, because being Oracle certified
more...
NET Framework MCTS Certificate Real Project Training Class in Toronto
... Utilize advanced features of ADO. NET classes to provide support for transaction management, connection pooling, and the creation of internal disconnected DataSets.
a Develop database driven Microsoft ASP. NET Web applications using Microsoft Visual Studio 2008. The training focuses on database access, user interfaces, Web site structure and functionality, and implementation details.
more...
From CDI College of Business Technology & Healthcare
Executive Office Assistant


...re is a very high demand for people with excellent office support skills and an ability to function efficiently with little or no supervision.
The objective of this program is to help the student develop the skills and insights needed for increased interpersonal and organizational effectiveness, and to have the student acquire a high level of competency in administrative, word processing, and
more...
Personal Support Worker
... at home and in long-term care facilities?
The Personal Support Worker program is designed to provide you with the skills and training to attend to the physical and emotional needs of clients. You will gain the tools to provide direct care in a variety of health care environments.
The curriculum emphasizes basic skills that includes: observing and communicating with the client; stimulating
more...
Computer Programmer

Would you like to develop strong computer analysis and programming abilities? The Computer Programmer program is designed to provide you with essential computer skills to meet the IT needs of today's business environment. You will gain familiarity with various types of current hardware and software technology, as well as the procedures and applications of existing system developments.
Working
more...
Help Desk Analyst

...e and skills necessary to service computer systems and to support users of these systems.
Students will study the theory of computer systems and operating systems and then develop practical skills through hands-on training. In addition, students will work with industry standard application software to develop expertise with help desk operations and troubleshooting. Program highlights include:
more...
Programmer / Network Support Analyst

...Support Analyst program is designed for students wishing to pursue a career maintaining and developing software solutions, combined with administering and supporting users on networked computer systems. The combination of computer programming for the database and desktop, network implementation, management, security and maintenance is in growing demand within the information technology
more...
From Think Without Boundaries Consulting
Life Can Make You Bitter or Better....Choose BETTER!


I created this workshop after my own experiences recovering from a difficult divorce. I have pulled together the tools necessary to help heal people struggling with the pain of a broken relationship whether divorce, loss of a job, or even illness that has left a person with less physical abilities than they once had.
Participants will learn:
*forgiveness is a gift we give to OURSELVES - it is
more...
From Zenergy PD Inc.
NLP In Business

Most influence is random and purposeless. It is influence all the same. In our culture there is a misconception that once you apply influence it automatically becomes manipulation.
ALL communication is influence. The only distinction is whether it leads to a mutually beneficial outcome or not. NLP provides a system through which creating and achieving dovetailed outcomes is not only possible
more...
