Support Level - Training Resources
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From 123-CBT Computer Based Training
NetWare 5 Service Support LV 1
...Support Level 1 (2 Hours)
1.0 Introduction (54 Minutes)
1.1 Service and Support
1.2 Electrostatic Discharge (ESD)
1.3 Documentation
1.4 Research Tools
1.5 The Support Connection CD
1.6 MicroHouse Technical SupportSource
2.0 Cabling Types (11 Minutes)
2.1 Twisted Pair
2.2 Coaxial
2.3 Fiber Optic
3.0 Network Boards (22 Minutes)
3.1 Network Cards
3.2 ISA Industry Standard
more...
NetWare 5 Service Support LV 1
...Support Level 1 (2 Hours)
1.0 Introduction (54 Minutes)
1.1 Service and Support
1.2 Electrostatic Discharge (ESD)
1.3 Documentation
1.4 Research Tools
1.5 The Support Connection CD
1.6 MicroHouse Technical SupportSource
2.0 Cabling Types (11 Minutes)
2.1 Twisted Pair
2.2 Coaxial
2.3 Fiber Optic
3.0 Network Boards (22 Minutes)
3.1 Network Cards
3.2 ISA Industry Standard
more...
NetWare 5 Service Support LV 2
...Support Level 2 (1 Hour 58 Minutes)
1.0 Hardware (37 Minutes)
1.1 Hard Drives
1.2 SCSI Devices
1.3 IDE Devices
1.4 Preparing a Drive
1.5 NetWare Partitions
1.6 Mirroring and Duplexing
1.7 RAID
2.0 Network Client (19 Minutes)
2.1 Novell Client
2.2 LAN Driver & Protocols
2.3 Troubleshooting the Client
3.0 Printing (45 Minutes)
3.1 NDPS
3.2 Printer Agent
3.3 Gateway & Broker
more...
