Instructor Led Support Services Training Classes

Support Specialist ... for professionals with advanced experience and skills in support services. The course focuses on advanced problem resolution techniques, communicating with difficult customers, negotiating strategies, metrics, knowledge management, mentoring, project management and teamwork. Participants find that the course builds on previous support specific programs and prepares them for a role of senior more...

Disaster Site Worker-Open Enrollment Seminar ...se is primarily designed for workers who provide skilled support services, (e.g. utility, demolition, debris removal, or heavy equipment operation) or site clean-up services in response to natural and man-made disasters. These students can include Construction industry and building trades personnel, employers, contractors, union personnel, consultants and, especially, supervisors and more...