Support Technician
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From Online Training Directory
Field Support Technician Certification
This online course will focus on the importance of the Field Support Technican role, as well as Knowledge Best Practices for documentation, escalation, customer and peer follow-up. Participants will learn how to build a collective customer support strategy.
more...
Field Support Technician Certification
This online course will focus on the importance of the Field Support Technican role, as well as Knowledge Best Practices for documentation, escalation, customer and peer follow-up. Participants will learn how to build a collective customer support strategy.
more...
From American IT
Exam Preparation for the MCDST Certification: Clinic
This one-day instructor-led clinic prepares students who are currently providing end-user support in a Microsoft Windows XP operating environment with a review of the objectives covered on the Microsoft Certified Desktop Support Technician (MCDST) certification exams.
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Exam Preparation for the MCDST Certification: Hands-on Lab
This one-day instructor-led hands-on lab prepares students who are currently providing end-user support in a Microsoft Windows XP operating environment with a review of the objectives covered on the Microsoft Certified Desktop Support Technician (MCDST) certification exams.
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Support Technician Training Providers and Trainers
HBF Networks ...se Administrator (MCDBA)
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Architect Program
CHECKPOINT
Security Certifications
Check Point Certified Security Principles Associate (CCSPA)
Check Point Certified Security Administrator (CCSA)
Check Point Certified Security Expert (CCSE)
Check Point Certified Security Expert Plus (CCSE Plus)
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Knowledge Matters LLC A technical training partner with Troy University, in which we provide many High Tech on line courses as well as instructor led IT courses in other subjects.
The instructor led courses we provide are MCITP, MCTS, MCSA courses, A Plus and Security Plus. These classes normally run three times a year at selected Troy University campuses, but we also provide other classes based on the demand. more...
The Resource Center The Resource Center, established in 1995, has the largest selection of call center, help desk, and telecommunication education resources anywhere on the web today, including books, videos, self-study aids, and public and onsite seminars and certifications.
Whether you are organizing a help desk for the first time, or you are an experienced call center manager or analyst implementing more...
Netcom Training & solutions ...rtified Professional, MCDST- Microsoft Certified Desktop Support Technician, MCTS- Microsoft Certified Technology Specialist, MCSA- Microsoft Certified System Administrator, MCSA Messaging- Microsoft Certified System Administrator with Messaging, CCNA - Cisco Certified Network Associates, MCSA Security- Microsoft Certified System Administrator with Security, MCSE- Microsoft Certified more...
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