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From TypeLabs
TypeLabs presents Driving Team Performance from the Inside Out with Susan Nash
Building effective real and virtual team dynamics is a vital factor in 21st century organizational success. This program will show how the theories of temperament and psychological type can be applied to raising team productivity. Participants will learn how to create and diagnose a team profile of temperaments, functions and attitudes, and type. This profile will be used to comprehend team
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Building effective real and virtual team dynamics is a vital factor in 21st century organizational success. This program will show how the theories of temperament and psychological type can be applied to raising team productivity. Participants will learn how to create and diagnose a team profile of temperaments, functions and attitudes, and type. This profile will be used to comprehend team
more...
From Business Expert Webinars
Use Customer Service to Win Loyal Clients
... them more loyal or send them running to the competition?
Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention
more...
Advanced Customer Service Planning for Services Firms
...er service plan aligned with the desires of your clients.
Susan Hoekstra, customer service strategist and author of the widely-acclaimed book 'The Service Journey,' helps companies design a customer service program that not only focuses on retention, but also revenue growth. She teaches you how to analyze your customer base so you focus on what matters most with your customers and techniques to
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Customer Service for a Social Media World
...nd serve as a referral. How do you create client delight?
Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps companies deliver customer service experiences to drive retention and growth. She teaches you how to get inside the mind of your customers so you deliver an experience that delights them to levels where they could never think
more...
Social Media Savvy
...siness without spending a fortune in advertising.
Dr. Susan Flowers is the CEO of Positively Powerful Presentations, a business development and training firm. She is a business leader and strategist with over 20 years of corporate expertise. Now an author, speaker and educator, she is the Results Resource for marketing and sales strategies that work. Dr. Flowers has helped small
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Social Media Savvy
...siness without spending a fortune in advertising.
Dr. Susan Flowers is the CEO of Positively Powerful Presentations, a business development and training firm. She is a business leader and strategist with over 20 years of corporate expertise. Now an author, speaker and educator, she is the Results Resource for marketing and sales strategies that work. Dr. Flowers has helped small
more...
Use Customer Service to Win Loyal Clients
... them more loyal or send them running to the competition?
Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention
more...
Social Media Savvy
...siness without spending a fortune in advertising.
Dr. Susan Flowers is the CEO of Positively Powerful Presentations, a business development and training firm. She is a business leader and strategist with over 20 years of corporate expertise. Now an author, speaker and educator, she is the Results Resource for marketing and sales strategies that work. Dr. Flowers has helped small
more...
Use Customer Service to Win Loyal Clients
... them more loyal or send them running to the competition?
Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention
more...
Customer Service for a Social Media World
...nd serve as a referral. How do you create client delight?
Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps companies deliver customer service experiences to drive retention and growth. She teaches you how to get inside the mind of your customers so you deliver an experience that delights them to levels where they could never think
more...
