Online System eLearning - Training Resources

Writing Web Content (Master Class)-Self Directed ...ext from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with all the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your  more...

Writing Web Content (Master Class) ...ext from paper to the screen, or from a conventional Help system to Web customer assistance, demands a new approach. Learn to write the Web way, responding to your visitors with all the give-and-take of a conversation, replying to their questions, addressing their needs, and assuaging their doubts. When you write hot text, you get your point across quickly, provoke action, and satisfy your  more...

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

ABC+D Principles of Healing ...th Assessment Questionnaire to evaluate which of you body systems need support and charts for each system, so you can choose the right herbal program for your individual needs. This course will help you to understand the basic principles of healing. You will learn when to build and cleanse and how to choose the correct herbal program based on the results of the questionnaire. You will also  more...

Certificate in Web Content Creation (Master Classes) ...o produce text that fits snugly into a content management system. Then you?ll write web content in half a dozen major genres, to put to work what you have learned, and to develop a portfolio of web samples for your job hunt, or career change. These are Master Classes, like those in music. I?m an expert on web writing and editing, and I assume you are willing to put in the hard work to become a  more...

Architecting Web Content (Master Class)-Self Directed ...izing Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the system. In this course, you will learn how to create consistent  more...

Ethics and the Law ... of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which they have a duty to act so as best to serve a client`s interests and to advance the interests of justice. For this Basic Completion  more...

Computing Fundamentals - IC3 Training Solution Covers one of three tested areas of IC3 (Internet and Computing Core Certification) - Computing Fundamentals. This covers the skills outlined in the Computer Fundamentals portion of the IC3 certification examination. It teaches the student to recognize different computer types, common hardware components, and basic types and needs of software. It also explains how software and hardware  more...

Learn MS Explorer 2000 online with eBooks! ...ut to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a  more...

Learn MS Access 2000 online with eBooks! ...ut to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a  more...

Learn MS Excel 2000 online with eBooks! ...ut to purchase is the same high quality software training system proven in thousands of classrooms and hundreds of offices worldwide. Each software skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a  more...

MS Access 2000 CoursePak Textbook CD A quality MS Access training system proven in thousands of classrooms and hundreds of offices worldwide.  more...

MS Excel 2000 CoursePak Textbook CD A quality MS Excel training system proven in thousands of classrooms and hundreds of offices worldwide.  more...

MS Word 2000 CoursePak Textbook CD This is the same high quality MS Word software training system proven in thousands of classrooms and hundreds of offices worldwide.  more...

Travel Agency Computer Training Competencies This course is for those who will focus on gaining hands-on knowledge with one of the airlines computer reservations system used by travel agencies and airlines. A book fee of $65 is required to be paid in addition to tuition if this course is sold by itself. If this course part of the 5 course Travel Careers Training Program, there will be a $5 discount on the book.  more...

Designing Security for a Windows 2003 Network - MCSE (70-298) ...ts that use Microsoft Windows 2003 as a network operating system. Student will learn about network security issues, concerns and protection. This course is designed to to teach the student network security and related security concerns and necessary actions to protect their Windows 2003network environment. This training and area of expertise advances the student's knowledge base in this one  more...

Install, Configure & Administer Windows XP Professional - MCSE (Exam 70-270) This course is desigend for the student seeking MCSE Certification who would function in medium to very large computing environments that use Microsoft Windows XP Professional as a desktop operating system. This course is designed to to teach the student basic installation, configuration and overall administration of the Windows XP Pro environment. This training and area of expertise advances the  more...

Java 2 -- File I/O This course contains 4 units: I/O in Java Streams, Using the Filter & Pipe Stream Classes, Using the Character Stream, and Using the File Classes Each unit covers detail the elements of Java necessary to implement the features and functions for file input and output as you program in the Java language. In the first unit, you will learn about how Java performs basic I/O operations using streams.  more...

Java 2 -- Advanced Java ... the classes that are used to grant permissions to access system resources. This unit also discusses the security policy implemented for a Java application environment. Finally, you will learn about the security tools in Java, how signed applets work, and how to apply a secure signature. The third unit explains the concept of Internationalization. You will learn about the functions of the  more...

Java 2 -- Advanced java.lang & java.util Packages ...e. The first unit describes the important methods in the System class, such as arrayCopy( ), exit( ), gc( ), getProperty( ), load( ), setProperty( ), setIn( ), setErr( ), and loadLibrary( ). You will learn how the System class provides access to standard input and output streams. The unit also explains the methods in the Process class, such as destroy( ), exitValue( ), waitFor( ),  more...

Making Effective Screenshots: Saving Time, Increasing Impact ...ogram is delivered through our MyGATO Learning Management System (Get Anytime Training Online), available to you 24/7 from your own individual student login page that is provided when you sign up for the course. You can download the resources that are provided as part of the program, perform the practical exercises, and take quizzes directly from the Website. Are there any required books for  more...

Architecting Web Content (Master Class) ... your Web content. In today`s complex world, information systems are becoming more and more complex as their implementations are becoming ever more advanced. Information systems architecture is the underlying structure that defines and controls the interfaces of information systems and which integrates all of the components of the system. In this course, you will learn how to create consistent  more...

Writing User Guides ...er. Whether writing for the users of a company?s computer system, for cashiers who need to know how to use a scanner, or for owners of a new appliance, user guide writers are needed. And, writing for the end user is one way to enter the technical writing field. Many writers start their jobs at companies maintaining and creating end user materials. Coursework focuses on how to write  more...

Windows 2000 Level 1 This course introduces students to the basic features in Microsoft Windows 2000 by walking them through the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. This course introduces students to the basic features in Microsoft Windows 2000. Students will learn end-user necessary skills like using the mouse, working on  more...

Windows Vista ...es. Students will also gain an understanding of the file system in Windows, including how to use folder windows to copy and move files, create folders, and work with shortcuts. The course will also look at the media tools available with Windows Vista, as well as the applications available to help keep your family and computer safe while surfing the Internet. Finally, the course will walk  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ...age of the International Classification Diagnostic Coding System (ICD-9) and the Current Procedural Coding System (CPT). You will learn the three of levels of the CPT coding system and how they affect claims reimbursement. You will learn about the different chapters and how they pertain to various parts of the human anatomy. We will explore surgical codes and how to identify codes that are  more...

Typing Pal--The Best Online Typing Course Quick and easy way to learn keyboard typing! Typing Pal is an indispensable tool for improving your productivity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The  more...

Time Management Using Microsoft Outlook 2002 ...nagement theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on how to use other time management tools,  more...

Understanding Globalization: Preparing for the 21st Century ...s, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This self-paced course examines both sides of the Globalization debate in a unique, interactive learning environment. The course includes: 40 learning modules 110 short  more...

Technical Communication Industry Certificate - Mastery Level ...ogram is delivered through our MyGATO Learning Management System (Get Anytime Training Online), available to you 24/7 from your own individual student login page that is provided when you sign up for the course. You can upload your assignments and take quizzes directly from the Website, and download the resources that are provided as part of the program. Are there any required books for the  more...

Success Strategies Training Program for Management & Leadership ... teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective  more...

Six Sigma Black Belt Personal Training Library ...elt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations. The  more...

Six Sigma Management and Leadership Training Program This course will teach you about the methodology and implementation of Six Sigma in your organization. Self-Directed. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations. In the 21st Century, and its global economy, the skills of Process Efficiency is paramount to an  more...

Search Engine Training Workshop (With Trial Software) The key to generating free, targeted traffic to your web site comes with achieving a top ranking. To be competitive on the Internet your site must rank in the top 30 of the top ranking search engines and directories. Search engines are the fastest way for prospective customers to find your site. So do not underestimate what good positioning in the search engines can do for you. It has been  more...

RFID: Are You Ready for It? Is It Ready for You? This course will offer you exciting information concerning Radio Frequency Identification. RFID: Are You Ready for It? Is It Ready for You? RFID: Are You Ready for It? Is It Ready for You? This course will offer you exciting information concerning Radio Frequency Identification. Whether you are considering implementing the system in your library or are currently utilizing an RFID system, you will  more...

Safe Computing For Educators The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and  more...

Professional Bar Management Mastery Level Certification ...on?t know how they work, then you will not know which POS system is best. If a bartender doesn?t show up for work, you cannot fill in. If you don?t know how to bartend, you cannot properly interview and hire your staff of bartenders. The few hours you will spend on learning to bartend will be well worth it.Why will I receive two certificates upon successful completion of the course? One  more...

Project Management Concepts and Strategies ...tegies. It discusses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. You may complete this course within a time span of your choosing. We recommend study commence and be completed within 90 days or less. The course may be accessed up to 1 year. Welcome to Project Management Series This series provides  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...se of study is cost affordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare for actual licensing exams that may be required by their state or professional organization. The program can be reasonably  more...

Productivity Management & Leadership Success Training Program This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high  more...

Paralegalism Career Overview ... A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students with insight about this fast-growing area of the law.REQUIRED TEXT: West`s Paralegal Today: The Essentials. 2nd Edition. Roger LeRoy Millier & Mary Meinzinger Urisko. 2000.  more...

Office Ergonomics ...ive motion injuries, vision problems, and musculoskeletal system injuries. You will select from a cupboard full of ways to prevent each problem, from computer workstation design to inexpensive ways to avoid vision problems, from simple ways to prevent muscle fatigue to the proper way to type. If you thirst for relief from the modern office, choose our training in office ergonomics. This  more...

Outlook 2007 Level 1 ...rse looks at Outlook as a personal information management system. It examines how to add and organize contact information and how to manage time with the Calendar. Specifically, students will learn about adding new contacts, modifying contact records, and saving and modifying Electronic Business Cards. They?ll also learn to schedule appointments, create recurring events, mark items as private,  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Object-Oriented Analysis & Design using UML ...sign. Each concept taught will be applied to a real world system in a step-by-step modeling of the same. Topics Covered : Why OO, What is UML, Outline of development process, Use Cases, Class Diagrams( basic concepts ), Interaction Diagrams, Class Diagrams( advanced concepts ), Packages & Collaborations, State Diagrams, Activity Diagrams, Physical Diagrams, Case study using UML. Prerequisite :  more...

Microsoft Windows XP Level 1 ...dents through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes lessons on customizing the  more...

Microsoft Certified Application Specialist Office 2007 ... skills covering the most in-demand 2007 Microsoft Office system products Microsoft Office Word 2007, Excel 2007, PowerPoint 2007, Access 2007, and Outlook 2007 as well as the Windows Vista operating system. The MCAS certification is replacing the Microsoft Office Specialist or MOS certification for the Office 2007 Suite. The user is given 1 year access to this course. You may complete it  more...

Medical Terminology Training ... using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training According to the U.S. Department of Labor Statistics, health information  more...

Mastering RoboHelp Office 2002 ...novice Help developer creating RoboHelp and RoboHelp HTML systems in no time! Getting Started introduces Help terminology; sample Help windows; overview of the RoboHelp and RoboHelp HTML desktops; how to choose the right Help format; and a comparison of Help features available from WinHelp, HTML Help, WebHelp, Oracle Help and Java Help. Working with Help Projects describes creating projects;  more...

MCSE 2000 & CCNA 2.0 CD-ROM Library (9 CD's) ...ing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate) This is a comprehensive set of multimedia training courses designed to help prepare you for the CCNA and MCSE certification exams. Our 9 CD-ROM training library provides IT professionals with over 350 hours of multimedia training for topics covered in CCNA exam 640-507 and  more...

Microsoft Access ... solid understanding of this powerful database management system Course is designed to provide the end user, with little or no prior experience using Microsoft Access, a solid understanding of the basic commands and features of this powerful database management system. As an introductory level class, topics to be covered include how to design, create, organize, display and query a database  more...

Manufacturing Statistics Personal Training Library ...Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. SPC Workout is a basic yet comprehensive course that makes understanding and applying statistical process control  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ... ? Statistics on your progress, collected by an automated system that evaluates the results of the exercises you did during each lesson ? Grammar and pronunciation guides, dictionaries and workshops to help you learn and practice the basic skills you need to communicate in Spanish Target Audience ? Students at the inicial, intermediate and advanced levels who want to improve and practice their  more...

Linux Complete Set ...System training will get you started in the world of the Linux operating system, Linux networking and Linux administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more. This course set will walk you through Linux installation and setup, including some of the more difficult topics like network settings and graphical  more...

Linux Operating System ...System will get you started in the world of Linux networking and administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more. Linux Course Description This course will walk you through the Linux installation and setup, including some of the more difficult topics like network settings and graphical interface configuration.  more...

Linux System Administration ...how to setup, install, maintain and administer a computer system using the Linux operating system. Topics include system installation and configuration, startup and shutdown, adding/deleting users, installing peripheral devices, backing up and restoring system and user data, application package installation, security, and task scheduling. Students will also learn how to administer and  more...

Legal Transcription Training ...ssion, how a law office works, fundamentals of law, court systems litigation, and specialty law. In addition the student in this course will learn the ins and outs of legal dictation resulting in mastery of the subject. This course requires a Waveplayer. The device is a combination software program and hardware device, that allows the user to listen to standard digital sound files while  more...

Management & Leadership Continuous Quality Improvement (CQI) Training Program ... teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization. In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and  more...

Management & Leadership Decision Support Systems Training Program ... teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making. In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success. This course provides a proactive method of effective and efficient decision making. The decision making process takes into  more...

Learn Authorware In 45 Days This course offers you an inexpensive why of learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version  more...

ISO 13485 Medical Devices General Employee Training ...System (QMS) specific to organizations providing medical devices, regardless of the type or size of the organization. This course provides a basic understanding of ISO 13485: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted later. ISO 13485 Medical Devices General  more...

Instructor Led-Search Engine Training Workshop The key to generating free, targeted traffic to your web site comes with achieving a top ranking To be competitive on the Internet, your site must rank in the top 30 for search engines and directories. Top ranking is the only way prospects can find your site, so do not underestimate what good positioning in the search engines can do for you. It has been estimated that up to 80 percent of all web  more...

How To Master Time Management ..., keeping a time log/diary, handling stress, developing a system of organization, identifying priorities, setting and achieving goals, creative problem solving, scheduling/managing a small project, and timing teamwork. While this course focuses on teaching time management techniques to help people at work, it does not exclude way to manage one`s time outside work. One of the exciting aspects of  more...

Hazardous Waste Manifest Update ...n Agency (EPA) published a Final Hazardous Waste Manifest System Rule, which becomes effective on September 5, 2006. The Rule establishes a standard manifest form and changes existing RCRA manifest system requirements. The changes are designed to streamline and improve hazardous waste tracking, record-keeping, and reporting. The changes impact everyone involved in the shipment of hazardous  more...

Getting Started With Microsoft Windows XP ...dents through formatting disks, printing documents, using system tools, and shutting down the computer. This course introduces students to the basic features in Microsoft Windows XP. This course will teach the end-user necessary skills like using the mouse, working on the Desktop, using windows, and operating the Start menu and Taskbar. The course also includes lessons on customizing the  more...

Getting Started With Windows Millennium ...students will also gain an understanding of Windows` file system, including how to use Windows Explorer. In addition, this course covers how to use Windows Help program which now has an updated, Web-like appearance. Students will work with accessories like the calculator, games, and the Maintenance Wizard, and they will also learn how to use both the WordPad and Paint applications. Finally,  more...

Fall Protection You know that dream where, arms and legs flailing, you get smaller as your voice trails away and everything accelerates away from you as you fall into an endless pit. Well, in the real world, it`s not a dream; it`s a nightmare, and endless pits are a fairy tale. In reality, it`s not the fall that scares you; it`s the sudden stop at the bottom. Welcome to Fall Protection You know that dream where,  more...

Database Design Concepts During this course you will learn the basic concepts of database design, the SQL language and how to design and implement a simple relational database. The course is suitable for all kinds of audiences, as it starts with the very basic concepts of database design and presents the subject in an easy manner. Coursework focuses on the real-life implementation of database solutions and on practical  more...

Database Management This course features coverage of the important aspects of the relational PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management. Someone taking this course should have some experience using a  more...

Creating Outstanding Online Help: Principals and Practice (Software Industry) ...practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another course offering - Creating Outstanding Online Help: A Self Directed Study - may be more relevant to your needs. This course provides  more...

Creating Outstanding Online Help: A Self-Directed Study (Software Industry) This course is for you if you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline. The major assignment is to create a detailed online help system outline and submit a mini-essay about  more...

Comprehensive Medical Coding Training ...mputer software. Medical coding is the process of using a system of numbers to represent various medical problems, (diagnoses), and treatments. The treatment codes, Current Procedural Terminology (CPT-4), are copyrighted by the American Medical Association. The International Classifications of Diseases (ICD-9) is the codebook with the problems (diagnoses) numerically assigned. These books are  more...

Comprehensive Medical Transcription Training ...precisely what is needed to learn in a "platform learning system" unique in the training field it provides up-to date reference books and other course materials at no additional cost It does not require memorization by obsolete rote processes (slow and cumbersome; the words of medicine are taught in context using multisensory tasking) transcription training includes actual physician dictation,  more...

Complete Guide to Medical Math for the Health Care Professional (Crane) ...?; Temperature Conversions - Homework. Chapter 5 ? Metric System Conversions; Metric System Conversions - Sample Problems; Metric System - Tutor Sheets?; Metric System - Homework. Chapter 6 ? Fractions/Decimals/Ratios/Percents; Fractions/Decimals/Ratios/Percents - Sample Problems; Fractions/Decimals/Ratios/Percents - Tutor Sheets?; Fractions/Decimals/Ratios/Percents - Homework. Chapter 7 ?  more...

Complete Paralegal Training Program (Self-Paced) ...functions and processes of institutions in the U.S. legal system, roles and issues in the field, and selected specialties of law, without teaching you things you don`t need. It discusses employment opportunities and provides dozens of websites for research purposes to enhance your educational skills on-line, in addition to opportunities to network for working possibilities and resources after  more...

Choosing a Renewable Energy Installer ...cision to install either a solar or wind renewable energy system, what are the important questions to ask potential installers? This online class helps you locate installers, and covers important considerations and characteristics to look for. Also, we cover installation considerations, including what you can do to help. Student has access for 30 days but may complete the course sooner.  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing ...ived." Therefore, it is OSHA's policy that using an email system to answer questions is NOT considered direct access to a qualified trainer. If the qualified trainer is available through an interactive on-line exchange or via phone communication whenever a question arises, this is considered acceptable. This training course complies with the requirement by having an online chat (AOL screen  more...

Bloodborne Pathogens ...ived.? Therefore, it is OSHA?s policy that using an email system to answer questions is NOT considered direct access to a qualified trainer. If the qualified trainer is available through an interactive on-line exchange or via phone communication whenever a question arises, this is considered acceptable.Who Should Take This Course: -Persons who are exposed to blood and other potentially  more...

Authorware for Educators This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook  more...

AS9100 Aerospace Standard General Employee Training ...system (QMS) developed by the International Aerospace Quality Group, or IAQG. Many suppliers to the aerospace industry are required to have AS9100 Registration. This course provides a basic understanding of AS9100: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted  more...

An Introduction to Linux A Workshop Approach ...users with a hands-on introduction to the Linux operating system. This Web-based course provide users with a hands-on introduction to the Linux operating system, with emphasis on practicing essential skills for setting-up and using a Linux desktop. In all, it covers general information on more than 50 Linux distributions. The course is designed for new users as a way to familiarize themselves  more...

Adobe RoboHelp Workshop ...systems since they arose in the 1990s. You explore a range of online-help systems, surveying their varied content, organization, format, and in particular navigation systems. You study a sequence of RoboHelp tutorials to learn the basic tasks that professional help writers must know to do their work. Concurrent with the tutorials, you study techniques for task analysis and industry-standard  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...king, interactive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons, simulations, audio narration, graphics, animations, screenshots and much more! To become A+ certified through CompTIA, you must pass two exams: the Core test and the DOS/Windows test. Neither of these exams is included in this training course ? you must pay for and take  more...

7 Steps to A Lot More Sales ...g is presented by Richard Johnson. 21st Century Marketing Systems, Inc. was founded in 1990 by Richard H. Johnson who published ? 25 Ways to Increase Sales Without Spending an Extra Dime on Advertising through CRISP publications. Richard?s experience implementing the company?s unique 7 STEPS TO A LOT MORE SALES system with businesses in all industries and his Masters in Business Degree combine  more...

Windows 98 Level 1 This introductory course will teach students how to use the basic features of Microsoft Windows 98. The course includes lessons on customizing the Desktop using Web content, screen savers, and Desktop themes. Students will also gain un understanding of the file system, including how to use Windows Explorer.  more...

A Day 4 - Chapters 14-18 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This fourth of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers the skills needed to work with Windows 2000, including the alerter service, the Recovery Console, communications, and file protection. This section also explains networks and  more...

Administering Linux Administering Linux will teach the student how to configure and administer Linux once it has been installed on your system.  more...

Linux Operating System Linux Operating System will get you started in the Linux world of networking and administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.  more...

Management & Leadership Continuous Quality Improvement (CQI) Training Program This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization.  more...

Management & Leadership Decision Support Systems Training Program This course will teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making.  more...

Success Strategies Training Program for Management & Leadership This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization.  more...

SAP Business Information Warehouse (BI & BW) ...s in SAP's Business Intelligence (aka Business Warehouse) system. Course Goal: - BI overview and navigation - Working with the BEx Analyzer and Web Analyzer - Using filters, drilldowns, conditions, etc. - Create new queries with the Query Designer Release: BI 7. 0, ECC 6. 0 (newest SAP release) Audience: End users Prerequisite: - Basic SAP skills (SAP101) - A  more...

Basic SAP System Administration ...System Administrators in SAP. This simulation course is a basic requirement for every system administrator wanting to work with SAP. Course Goal: - learn basic administrator functions with hands-on exercises - work with user overview, t-code admin, lock entries - learn to read system logs and dump analysis - learn to create, copy, delete clients Release: ECC 6. 0 (newest  more...

SAP Project System - Project builder ...aches the most common end user functions in SAP's Project System (PS) module. This simulation course is a basic requirement for every accountant or project manager wanting to work with SAP. Course Goal: - Create a Project with Work Breakdown Structures (WBS) & Network Activities - Create Project Plans with Easy Cost Planning and Project Planning Board - Create Requisitions and  more...

Introduction to SAP ...SAP beginners and it will teach you the basics of the SAP system. This simulation course is a must for anyone wanting to learn about SAP! Course Goal: - learn the basics of the SAP system with hands-on exercises - learn how to navigate, search, and get help in SAP - learn how to run and print reports - overview of the various modules in SAP - use the SAP Business Workplace  more...

Java Programming with Java SE 6 0 Java Utilities ...Arrays class to copy arrays in a given scenario. Java system operations - specify the code required to modify system resources for a given scenario. Interacting with the system - specify the code required to launch system properties, load resources, and handle dates and times. Collection Framework interfaces - manipulate and traverse the elements of a collection for a given  more...

Managing System Security in Windows Server 2003 To outline the process and considerations for securing the software infrastructure and for using security templates  more...

Sales Manufacturing TM Identifying Sales Opportunities William Penn (founding-father of Pennsylvania) said, "Method goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks easier, save time, and build a predictable sales machine. This  more...

Sales Manufacturing TM Sales Production ... efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your business from a holistic perspective and to build the sales machine that best fits your specific  more...

Evaluating Brand Effectiveness ...it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research  more...

Understanding Organizational Ethics An organization's culture evolves from the values of its members. However, organizational culture and ethics are more than the sum of their parts. Organizations develop a self-sustaining and durable system of ethics that exerts a powerful influence on the actions, decisions, and behaviors of all employees. This course gives employees the ability to recognize ethical patterns and practices in an  more...

Problem Performance Identification ...t come from a disinterest in performing well, and are not system based issues, but are caused by the workers own ability to perform. Once there is clarity about the nature of the performance problem that the manager encounters then he or she must be able to measure the extent of that problem performance if they are to deal with it effectively. An imprecise definition and description of the  more...

Problem Performance Improvement ...emedying the situation. Then the manager must introduce a system of monitoring performance to ensure that the planned for improvement has in fact taken place. But performance improvement also requires that the worker be given support to develop his or her skills, knowledge or whatever has caused the performance problem. It is essential that the manager is able then to apply three techniques to  more...

Addressing Problem Performance When the relatively informal measures that most managers will attempt fail, there has to be recourse to a more formal and powerful approach. This is the progressive disciplinary approach. Organizations need to have a clear and defined policy outlining their approach. Discipline is a very difficult time for both managers, and the employees they are applying this procedure to. So the onus on  more...

ITIL Configuration and Release Management Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The  more...

ITIL Problem and Change Management ...system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve problems and errors, as well as  more...

Using Surveys to Measure Customer Satisfaction ...ly must you measure the right areas--you must also have a system in place that will allow you to act on its findings. Cross-functional backing is essential if the survey is to have the maximum effect on how customers view your service in the future. The success of any customer survey is dependent on it precipitating improvements in the areas that cause or have the potential to cause most  more...

Leading a Customer-focused Team ... most appropriate for the situation.No prescribed service system, no matter how finely tuned, can legislate for every eventuality, and there will be occasions when customer satisfaction is dependent on an individual's ability to step outside the norm and use his or her own initiative. That's why the last lesson in the course covers how to empower and motivate team members. It shows how to give  more...

Discovering What Your Customers Want ...ith a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To overcome this risk, you must begin by developing a customer satisfaction system before you develop the survey. In this course, you'll explore the bottom-line payoffs for  more...

A Manager s Introduction to Business Law This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also  more...

Creating and Working with PDFs in Adobe Acrobat 8 Adobe Acrobat 8 enables you to create Adobe Portable Document Format (PDF) files ? files that retain a standard appearance across various operating system platforms and browsers. This course explores the creation of PDFs, including creating them from multiple files and web pages. In addition, the course discusses methods of saving, printing, formatting, and organizing PDFs. Accessibility and help  more...

Principles of Marketing - Distribution Strategy Principles of Marketing: Distribution Strategy offers the student an overview of the information required to identify types of distribution channels, select appropriate distribution partners, and develop an efficient distribution system. The program details the steps for selecting suitable distribution channel partners, the goals your distribution strategy should achieve, and the process to manage  more...

Visual Basic 2005 Diagnostics and Management To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance  more...

Visual Basic 2005 System Types and Collections To use types, classes, interfaces, iterators, and generics to create data-driven applications  more...

Visual Basic 2005 Threading Service Processing and Application Domains To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications  more...

Windows 2000 Professional Up and Running To explain how to configure and use Windows 2000 printing, file system, mobility, and Internet features and options  more...

Planning for Quality ...ject Quality Management implements the quality management system by using policies, procedures, and the following processes: Quality Planning, Perform Quality Assurance, and Perform Quality Control. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the inputs, tools and techniques, and outputs of the  more...

Elements of Project Time Management ...; if project success is to be achieved, a time management system must be used. This course will cover the inputs, tools and techniques, and outputs of the Project Time Management processes that deal with defining project activities, sequencing project activities using the Precedence Diagramming Method, and estimating the resources needed to complete these activities. Through interactive  more...

Introduction to Oracle and SQL in Oracle9i To introduce Oracle as a relational database management system (RDBMS) and to discuss how to use basic SQL statements  more...

Oracle 11i E-Business Suite System Administration To identify ? and in some cases perform ? key system-administration tasks in 11i E-Business Suite  more...

Oracle 11i System Monitoring and Troubleshooting in OAM To monitor and manage some of the system components of Oracle E-Business Suite, run some troubleshooting wizards, and use the Support Cart feature in Oracle Applications Manager (OAM)  more...

Introduction to Oracle and SQL in Oracle Database 10g To introduce Oracle as a relational database management system (RDBMS) and to demonstrate how to use basic SQL statements  more...

Managing Storage and System Resources in Oracle 10g To outline the processes and considerations for using the Automatic Storage Management and Database Resource Manager features  more...

Overview of Project Managing a PRINCE2-aligned Project ... to designing and delivering a new information management system. As projects become the primary method for getting things done and effecting organisational change, it is crucial to choose a good and proven method for managing projects. This course introduces you to project management practices and standards advocated by the PRINCE2 methodology. The PRINCE2 methodology is recognised as an  more...

Managing System Processes in SUSE Linux To manage packages and processes in SUSE Linux  more...

Installing Windows Vista ...e are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements. Hardware requirements must also be taken  more...

Configuring Windows Vista Applications ...plications and features included with the Vista operating system depend on the version of Vista that is installed. This course covers many of these new applications and upgrades and explains their use and configuration. New applications include Windows Sidebar, Windows Meeting Space, and Windows SideShow. Upgrades and improvements have been made to such applications as Windows Media Player and  more...

Windows Vista Maintenance and Optimization ...system runs at peak performance and helps to ensure that applications and hardware perform as they are designed to. Windows Vista has many tools to help achieve the goal of an optimized system along with monitoring tools that help ensure the system continues to perform at its best. This course describes many of the performance monitoring tools of Windows Vista and explains the strategies for  more...

System Reliability and the Desktop in Windows XP Professional To demonstrate how to monitor and improve system performance and how to configure desktop settings in Windows XP Professional  more...

SAP R 3 Administration To recognize how to use system monitoring tools, how to perform user management tasks, and how to implement security  more...

Navigating SAP R 3 Release 4 6 To enable the student to log on to SAP R/3 Release 4.6, manipulate the user interface, navigate the system, and create and configure a favorites list  more...

Core Concepts in Business Analysis ... These solutions can be the specific development of a new system component or, more significantly, the redesign of a process or organizational structure. Those who practice business analysis are typically known as business analysts. In this course, learners will examine the role of the business analyst, the core concepts of business analysis, and the associated knowledge areas. It also includes  more...

Eliciting Requirements ...ents elicitation is the gathering or ? "drawing out" ? of system requirements. This is done by communicating with users, customers, and any other stakeholders in the development of a system. It is a pivotal knowledge area of business analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners will  more...

Object-Oriented Analysis and Design with UML Exploring System Behavior To explain how to capture a system's requirements with use cases  more...

Object-Oriented Analysis and Design with UML Finding Classes To outline techniques for finding classes from an initial set of system requirements  more...

Object-Oriented Analysis and Design with UML Analyzing the System To show how to specify object interaction in the UML and to identify associations and inheritance between classes  more...

Object-Oriented Analysis and Design with UML System and Object Behavior To introduce operations and attributes, state and activity diagrams, and to show the importance of a review of the class model  more...

Object-Oriented Analysis and Design with UML Designing the System To introduce architectural analysis and design, and the role of key mechanisms  more...

C 2005 System Types and Collections To use types, classes, interfaces, iterators, and generics to create data-driven applications  more...

C 2005 Threading Service Processing and Application Domains To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications  more...

C 2005 Diagnostics and Management To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance  more...

Auditing and Monitoring To outline the tools and mechanisms for system security monitoring and auditing  more...

Deploying Windows Vista ...system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment infrastructure for enterprise environments and the different deployment methods that can be used to deploy Windows Vista, either by upgrading or performing cleaning  more...

Troubleshooting Windows Vista Deployments ...Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates troubleshooting startup issues with the Vista operating system when it is dual-booted with another operating system, and  more...

Configuring and Troubleshooting Windows Vista Security ...and other unwanted software that can be installed on your system when it is connected to the Internet. Vista also ensures that computers are kept up to date by automatically installing the latest security patches and updates. This course discusses how to secure Internet Explorer, and configure Windows Firewall and Windows Defender to secure computers. It also explains how to keep computer  more...

Managing and Troubleshooting Windows Vista Systems ...ws Vista's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group policies. Group Policies consist of Group Policy Objects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied  more...

Installing and Transitioning to Exchange Server 2007 Exchange Server 2007 represents the biggest advance in Microsoft's e-mail and messaging system yet. This course demonstrates how to complete a typical installation of Exchange Server 2007 and how to install additional Exchange Server roles. Also discussed are the requirements and process for transitioning from previous versions of Exchange Server to Exchange Server 2007.  more...

Managing Exchange Server 2007 One of the new features of Exchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a command line tool that allows administrators to easily manage the Exchange organization. This course discusses the new management tools,  more...

Monitoring and Security in Exchange Server 2007 ...007 environment runs smoothly, it is necessary to monitor system activity and the performance of your Exchange servers. Monitoring allows you to obtain data that can assist in tuning the performance of the Exchange environment as well as assist in troubleshooting. It is also very important to ensure that the Exchange servers and the e-mail messages themselves are secured and cannot be accessed  more...

Managing and Troubleshooting Network Protocols and Operating System Performance To explain how to manage and troubleshoot network protocols and operating system performance  more...

Resolving Issues with the Operating System and Office Applications To explain how to resolve issues with the operating system and Office applications  more...

Automating Linux System Tasks and Backup Strategies To administer Linux system tasks and implement suitable backup strategies and schedules  more...

The X Window System To show the techniques for installing and configuring the X Window System  more...

Configuring WebSphere 5 0 System Management To illustrate how administration and system management occur in a WebSphere environment and demonstrate how to use the administration console  more...

Securing Resources in the WebSphere 5 0 Environment II To outline the processes for securing system services and configuring Java 2 security and JAAS in WebSphere  more...

Linux Kernel Compilation and System Startup To describe how to compile the Linux kernel and configure system startup files  more...

Linux Hardware Configuration and System Maintenance To outline methods for configuring hardware devices and to describe common system maintenance tasks  more...

Security in the Linux Environment To describe methods for securing Linux system resources  more...

Linux System Customization and Automation To discuss common scripting languages and to describe methods for automating Linux system tasks  more...

Linux Troubleshooting To describe how to troubleshoot local system and networking issues in Linux  more...

File Handling in Linux To understand the Linux file system and to manage file ownership and permissions  more...

File System Mounting and Management To configure Linux file systems for mounting and unmounting  more...

Partitions File Systems and Disk Quotas in Linux To configure file system mounting, mount and unmount file systems, and manage disk quotas for users  more...

Six Sigma DMAIC Analyzing the Data ...getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order to employ Six Sigma, you need information on how to use the data that's relevant to  more...

Probability Distributions and Measurement Systems Analysis in Six Sigma ...ed is not accurate or precise, which is where measurement systems analysis (MSA) comes into play. MSA is a task in the Measure stage of the Six Sigma DMAIC process and is used to identify the variability caused by the measurement system itself. This course will examine how to calculate normal, binomial, Poisson, chi-square, Student's t-distributions, and F distributions. It will also look at  more...

Introduction to Six Sigma When launching General Electric's quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become "passionate lunatics" about Six Sigma. Welch's adoption of Six Sigma, and General Electric's ensuing success, greatly contributed to Six Sigma's recognition as a powerful method for business improvement in  more...

Control Charts and the Pre-control Process ... the Control phase of the Six Sigma?? process improvement system, teams go further and verify that improved processes continue to perform at the improved levels. This course will present control charts, which are used to determine with statistical precision the extent to which improved processes maintain improvement level performance with minimum variation and are, thus, under control. The  more...

Six Sigma--Measurement System Re-analysis ... to use. In this course, you will learn about Measurement System Re-analysis. During this phase, measurement system capability is re-assessed to ensure it remains adequate for the ever-improving process capability. You will focus on improving measurement system capability as the process capability improves. You'll learn about ongoing measures and actions used to sustain improvement and maintain  more...

Lean Tools At its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In  more...

Process Analysis and Documentation ...system is a roadmap that points the way to process and performance improvement. The second phase in this methodology is Measure. You cannot hope to improve processes and performance without first knowing where you are, assessing where you want to be, and then planning how to get there, while measuring progress toward the goal all along the way. In the words of an old adage, what gets measured,  more...

Probability and Statistics ...system used in Six Sigma?? relies on the use of probability and statistics to produce information on variations in process. Black Belt candidates must be proficient in descriptive, inferential, and process-oriented statistical thinking; must understand how to stratify data; and must appreciate the uses of the Central Limit Theorem and inferential statistics to interpret available data. This  more...

Collecting and Summarizing Data ...system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for establishing a baseline of current processes. This baseline is your starting point for process improvement. A critical part of establishing baselines is collecting data that will enable you to learn the current status of  more...

Measurement Systems ...system is a roadmap that shows the way to process and performance improvement. The second phase in the roadmap, the Measure phase, provides a methodology and tools for collecting data and establishing baseline measures of current processes. However, measurement itself can be problematic. A measurement system is only as good as the measuring instruments and the operators, and both are  more...

Analyzing an Annual Report This course will familiarize business managers, financial professionals, and other business professionals with methods to extend their analysis of financial statements beyond the three basic reports: the Balance Sheet, Income Statement, and Cash Flow Statement. The course begins by analyzing two accounting features often identified in the notes to the financial statements: the cost of goods sold  more...

Strategic Approaches to Total Rewards HRCI SPHR ...s are changing. The course looks at how the total rewards system is becoming more popular and assesses how organizations need to revisit their compensation and benefits program to better fit their strategic goals and objectives. All the topics in this course are based on the Total Rewards functional area of the HR Body of Knowledge recommended by the Society for Human Resource Management  more...

Managing Cross-Functions Today, managers need to address the complex problems and challenges of the current global business environment. Managers must now rely upon other divisions, departments, or functions in order to allocate resources, prioritize their staff time, and cooperate with each other. This requires that managers develop a degree of systems thinking where managers operate in a large interconnected system of  more...

Accounting Systems and Closing Activities Some businesses carry out hundreds of transactions in a single day. You can imagine the accounting data at the end of the day, or the end of the month. Ultimately, these transactions can be categorized into a few different types. Organizing the transactions through special journals actually reduces the work and allows you to be more efficient in your accounting activities at the end of every  more...

ISO 9001 2000 - Overview of Standards "ISO 9001-2000: Overview of Standards": This course teaches the fundamentals of the ISO system of standards. It examines quality management in general and ISO in particular, focusing on the history of ISO and how their standards are developed. It then teaches the initial steps an organisation should take when seeking initial or upgraded certification from ISO.  more...

ISO 9001 2000 - Implementing Standards "ISO 9001: 2000: Implementating Standards": This course examines the principal ISO Clauses, highlighting new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently.  more...

Organizational Learning - Developing a Knowledge Management System In ?Organizational Learning: Developing a Knowledge Management System,? you will learn the benefits of a learning organization. You will also learn processes for aligning strategy with knowledge management and how to identify who should be included in a knowledge assessment team. In addition, you will learn the process for performing a knowledge assessment and selecting a knowledge management  more...

Organizational Learning - Deploying a Knowledge Management System In ?Organizational Learning: Deploying a Knowledge Management System? you will learn information needed to conduct a pilot project and processes for deploying and monitoring knowledge management systems. You will also learn the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge management system.  more...

Organizational Behavior - The Organizational System Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign.  more...

Supply Chain Management Using Models ...ntify challenges when developing a successful forecasting system. Identify aspects to be considered when overcoming challenges in forecasting. Identify key activities performed to balance supply and demand. Identify key activities performed to match capacity with consumer demand. Identify benefits of Customer Order Management (COM). Identify elements of order management control.  more...

EnjoySAP Features Functions ...ew features, the trainee will learn how to access the 4.6 System and to use the different EnjoySAP menus. The learner will also be shown how to change the menu structures and how to use the new interface. Learn To: a The New Interface. a What is EnjoySAP? a Starting the System and Logging On. a The EnjoySAP Initial Screen. a Using EnjoySAP. a  more...

Linux Technology Overview Part 2 Features for Users ... teaches the technical features of Linux, using the shell system, using the X Window system and finding additional Linux resources. It focuses on end user tasks, not system administration tasks. Learn To • Identify the different Linux graphical user interfaces (GUIs) and shells. • Identify the characteristics of the GNOME login procedureand desktop. • Identify the  more...

Linux Technology Overview Curriculum ... teaches the technical features of Linux, using the shell system, using the X Window system and finding additional Linux resources. It focuses on end user tasks, not system administration tasks. This curriculum consists of two Skill Builder courses: Course 13611 Linux Technology Overview Part 1: Technical and Business Considerations Course 13612 Linux Technology Overview Part 2: Features for  more...

HTML 4 Part 2 Advanced Topics ...udience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. In addition, students should have taken the first part of this series (86041). Content Emphasis Skills-Based  more...

HTML 4 Part 2 Advanced Topics ...udience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. In addition, students should have taken the first part of this series (86041). Content Emphasis Skills-Based  more...

HTML 4 Part 1 HTML Fundamentals ...udience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis Skills-Based Deployment Options Accreditation NASBA credits: 4 CPE Credits Language  more...

HTML 4 Part 1 HTML Fundamentals ...udience The intended audience for this course includes, System Administrators, Database Administrators, Help Desk/Support, Application Developers, System Analysts and Software Engineers. Learners are expected to have an understanding of basic Internet and Website concepts. Content Emphasis Skills-Based Deployment Options Accreditation NASBA credits: 4 CPE Credits Language  more...

CIW Security Professional Operating System Security ...urity threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features of Microsoft Windows 2000 security components. Identify features of Microsoft Windows 2000 security subsystem components. Identify rules for applying strong passwords. Enforce strong passwords. Identify key  more...

CIW Security Professional Network Security Introduction ...urity threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure. Identify steps to create a security policy. Match authentication methods with their descriptions. Identify causes of security attacks. Identify characteristics of different types of hackers. Identify types of  more...

CIW Security Professional Curriculum The CIW Security Professional Curriculum includes the following courses: CIW Security Professional: Network Security Introduction CIW Security Professional: Network Security & Firewalls CIW Security Professional: Operating System Security CIW Security Professional: Security Auditing & Attack Techniques CIW Security Professional: Intrusion Detection & Threat Analysis To review individual  more...

Directory Technologies Part 3 Active Directory Integrating Technologies .... • Identify the synchronization and metadirectory systems. • Identify DirXML, ADSI, and single Directory solution. • Identify DirXML administrative tasks. Audience The intended audience for this course includes Technical Managers, System Administrators, Software Engineers, and Network Administrators. They should be experienced IT professionals who are experts with  more...

Directory Technologies Part 2 NDS eDirectory ...ory 8.5 on NetWare 5.0, Windows 2000, and Linux operating systems. • Identify the tasks involved in configuring and managing NDS eDirectory 8.5. • Identify the ways to troubleshoot NDS eDirectory and the way in which eDirectory supports the features of the FSD model. Audience The intended audience for this course includes Technical Managers, System Administrators, Software  more...

Directory Technologies Part 1 Directory Server Model ...ded audience for this course includes Technical Managers, System Administrators, Software Engineers, and Network Administrators. They should be experienced IT professionals who are experts with Novell NetWare 4 or NetWare 5 and have prior knowledge of Novell Directory Services (NDS). Deployment Options Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...e for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS administrators that have NetWare 4 or NetWare 5 CNE level experience. Learners should be CNE candidates or technical support personnel responsible for diagnosing  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...e for this course includes End Users, Technical Managers, System Administrators, Software Engineers, Network Administrators, and Help Desk/Support. This course is for NetWare 4 or NetWare 5 CNEs, Master CNEs, CNIs, or experienced NDS administrators that have NetWare 4 or NetWare 5 CNE level experience. Learners should be CNE candidates or technical support personnel responsible for diagnosing  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...s to proactively maintain a network by performing regular system checks. The course teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the features of NDS 8 and upgrade to NDS 8. • Identify the frequency of performing NDS health checks and the prerequisite  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ...s to proactively maintain a network by performing regular system checks. The curriculum teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. It teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. It covers how to  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O ...base Administrators, Technical Support Professionals, and System Administrators. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English, Portuguese, Spanish Total Learning Time 6 to 8 hours 64332 Objectives Unit 1: SQL Statement Tuning 1 - 2 hours o Match the optimizer modes with  more...

Oracle9i Performance Tuning Architecture Strategy ...tics they provide. o Match the V$ views used to collect system-wide statistics with their functions. o Identify the factors taken into consideration in selecting the physical structure for data. o Match the index types with their benefits. o Identify the key usage of index organized tables. o Identify the features of the Database Resource Manager. o Identify the guidelines used to  more...

Oracle9i Database Admin Recover Databases ...Store the archived logs in a new location using the ALTER SYSTEM command. • Perform a offline database recovery. • Recover a database that failed due to the loss of a data file without a backup. • Perform a time-based recovery operation. • Recover a database that has failed due to the loss of current redo logs in an online database. • Create an export file  more...

Oracle9i Database Admin Perform Database Backups ...abase. Students perform backup procedures using operating system utilities, Oracle9i utilities such as RMAN, standard SQL*Plus commands, and the Oracle Enterprise Manager Console. Students assess the status of critical database files using SQL*Plus commands. In addition, students create a standby database, identify the steps involved in synchronizing a standby database, and activate, refresh,  more...

Oracle9i Database Admin Manage Security ...e of resource limits and how to set them. • Manage system and object privileges. • Control the administration of privileges in a database. • Demonstrate the use of concepts and skills to keep track of the various events occurring in an Oracle9i database. Audience The intended audience for this course include Database Administrators, System Administrators, Network  more...

Oracle9i Database Admin Manage Data Storage ...audience for this course include Database administrators, System administrators, Network administrators, and Technical support professionals. Additionally, learners should have taken the first three parts of this series 64311-64313. Suggested prerequisites include Oracle SQL: Basic SELECT Statements (61110), Oracle SQL: Data Retrieval Techniques (61111), Oracle SQL: DML and DDL (61112), Oracle  more...

Oracle9i Database Admin Manage Storage Structures ...audience for this course include Database administrators, System administrators, Network administrators, and Technical support professionals. Additionally, learners should have taken the first two parts of this series 64311 and 64312. Suggested prerequisites include Oracle SQL: Basic SELECT Statements (61110), Oracle SQL: Data Retrieval Techniques (61111), Oracle SQL: DML and DDL (61112),  more...

Oracle9i Database Admin Create a Database Course Overview The Oracle9i Database Administration: Create a Database course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to  more...

Oracle9i Database Admin Manage an Instance ...audience for this course include Database administrators, System administrators, Network administrators, and Technical support professionals. Suggested prerequisites include Oracle SQL: Basic SELECT Statements (61110), Oracle SQL: Data Retrieval Techniques (61111), Oracle SQL: DML and DDL (61112), Oracle PL/SQL: PL/SQL Basics (61113), Oracle PL/SQL: Procedures, Functions, and Packages (61114),  more...

Oracle9i SQL Basic SELECT Statements ...e with their descriptions. o Sequence the phases of the system development life cycle. o Match the types of SQL statements with their descriptions. o Match the capabilities of SQL SELECT statements with their functions. o Identify the guidelines for constructing basic SQL SELECT statement. o Write a query that restricts rows returned by using the WHERE clause. o Write a WHERE clause  more...

BizTalk Server 2000 Part 5 Secruity Optimization ...trators, Database Administrators, Application Developers, System Analysts, and Network Designers who operate in medium to very large computing environments that use Microsoft BizTalk Server 2000. Learners should have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...trators, Database Administrators, Application Developers, System Analysts, and Network Designers who operate in medium to very large computing environments that use Microsoft BizTalk Server 2000. Learners should have a minimum of one year's experience designing and developing distributed applications by using Microsoft technologies. Prerequisites include experience with XML and it is  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration ... Audience The audience for this course would include System Administrators, Database Administrators, Application Developers, System Analysts, and Network Designers. Prerequisite knowledge would include expertise with XML, and experience with XSLT recommended. Working knowledge of COM+, including development tools such as Microsoft Visual Basic and Microsoft Visual C++, and a working  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting ...ns. Audience The audience for this course includes System Administrators, Database Administrators, Application Developers, System Analysts, and Network Designers. Prerequisites include experience with XML and it is recommended that learners have experience with XSLT. Learners should also have a working knowledge of COM+, including development tools such as Microsoft Visual Basic and  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ...ns. Audience The audience for this course includes System Administrators, Database Administrators, Application Developers, System Analysts, and Network Designers who operate in medium to very large computing environments that use Microsoft BizTalk Server 2000. Learners should have a minimum of one year's experience designing and developing distributed applications by using Microsoft  more...

BizTalk Server 2000 Curriculum .... Audience The audience for this curriculum includes System Administrators, Database Administrators, Application Developers, System Analysts, and Network Designers who operate in medium to very large computing environments that use Microsoft BizTalk Server 2000. Learners should have a minimum of one year's experience designing and developing distributed applications by using Microsoft  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ... guidelines for securing an ISA server. • Generate system security settings. • Identify characteristics of a perimeter network. • Identify benefits of ISA Server 2000 Enterprise Edition. • Identify installation configuration options. • Install an ISA Server 2000 schema. Audience The audience for this course includes IT professionals operating in medium  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations ... guidelines for securing an ISA server. • Generate system security settings. • Identify characteristics of a perimeter network. • Identify benefits of ISA Server 2000 Enterprise Edition. • Identify installation configuration options. • Install an ISA Server 2000 schema. Audience The audience for this course includes IT professionals operating in medium  more...

ISA Server 2000 Part 1 Setup Access Policies ...ents that use the Microsoft Windows 2000 Server operating system. Students will be involved with Web administration, network administration, and security administration. Suggest students should have prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and  more...

ISA Server 2000 Part 1 Setup Access Policies ...ents that use the Microsoft Windows 2000 Server operating system. Students will be involved with Web administration, network administration, and security administration. Suggest students should have prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and  more...

ISA Server 2000 Curriculum ...ents that use the Microsoft Windows 2000 Server operating system. Learners will be involved with Web administration, network administration, and security administration. Suggest learners should have prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and  more...

ISA Server 2000 Curriculum ...ents that use the Microsoft Windows 2000 Server operating system. Learners will be involved with Web administration, network administration, and security administration. Suggest learners should have prerequisite knowledge of outbound access methods for typical client services and applications, such as Web access, e-mail, Telnet, FTP, virtual private networking (VPN), desktop management, and  more...

C Programming for the Microsoft NET Platform Part 5 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first four parts of this series  more...

C Programming for the Microsoft NET Platform Part 5 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first four parts of this series  more...

C Programming for the Microsoft NET Platform Part 4 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. Content Emphasis Informational Deployment Options Internet / Intranet,  more...

C Programming for the Microsoft NET Platform Part 4 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. Content Emphasis Informational Deployment Options Internet / Intranet,  more...

C Programming for the Microsoft NET Platform Part 3 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series  more...

C Programming for the Microsoft NET Platform Part 3 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series  more...

C Programming for the Microsoft NET Platform Part 2 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first part of this series (72711).  more...

C Programming for the Microsoft NET Platform Part 3 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series  more...

C Programming for the Microsoft NET Platform Part 1 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. Content Emphasis Informational Deployment Options Internet / Intranet,  more...

C Programming for the Microsoft NET Platform Part 1 ...utions. The audience will include application developers, system analysts, and software engineers. It is expected that learners should have experience programming in C, C++, Visual Basic, Java, or another programming language. Learners should also have basic familiarity with the .NET framework and the .NET strategy. Content Emphasis Informational Deployment Options Internet / Intranet,  more...

Visio 2000 Course Overview This course introduces students to Microsoft Visio 2000. Beyond a basic introduction, however, students will gain experience in creating project management, networking, database and TQM illustrations for IT organizations. Learn To Identify the tasks that can be performed using Microsoft Visio 2000 Enterprise Edition. Identify the components used for performing specific  more...

CIW E-Commerce Designer Part 5 Transaction Mgt Course Overview This is the final course in a five part series. Students will learn both theoretical and practical instruction on E-Commerce transaction management. Subjects covered in this course include online catalogs, payments, and security. Learn To Identify usability features of a Web site. Match the main Site Manager components with their functions. Identify the guidelines for  more...

CIW E-Commerce Designer Part 4 Site Implementation Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development. Learn To Identify the features of independent online storefront creation  more...

CIW E-Commerce Designer Part 3 Site Usability Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in  more...

CIW E-Commerce Designer Part 2 Product Marketing Course Overview This course presents students with both theoretical and practical instruction on E-Commerce marketing. The instruction can be divided into two main parts: Web Marketing Goals and Online Product Marketing. In the Web Marketing Goals section, the student will be given an overview of marketing goals and strategies. This will include an examination of the various types of marketing  more...

CIW E-Commerce Designer Part 1 Foundations Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify  more...

SQL Server 2000 Querying with Transact SQL Part 2 Working with Queries Course Overview This course will teach students how to work with queries. The course will also introduce views, stored procedures, triggers, and user-defined functions. Learn To Identify advantages of using aliases for table names. Identify the guidelines for using joins. Identify the considerations for using inner joins. Identify considerations for using subqueries. Create a derived  more...

SQL Server 2000 Querying with Transact SQL Part 1 Manipulating Data Course Overview This course presents students with both theoretical and practical instruction in the subject of manipulating data with Transact-SQL. Learn To Identify the basic types of statements used in Transact-Structured Query Language (SQL). Identify the functions of Data Definition Language (DDL) statements. Identify the functions of Data Control Language (DCL) statements.  more...

SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks ...xperience with using the Microsoft Windows 2000 operating system. Learners are also expected to have an understanding of basic relational database concepts and have knowledge of basic Transact-SQL syntax. In addition, learners should have taken the first four parts of this series (73480-73483). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA  more...

SQL Server 2000 Design Implement Databases Part 4 Managing Indexes Course Overview This is the fourth course in a five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation, how to create and manage indexes, as well as learn how to optimize query performance and how to analyze queries. Learn To Identify the features of clustered indexes. Identify the features of nonclustered  more...

SQL Server 2000 Design Implement Databases Part 3 Managing Objects Course Overview This is the third course in a five part series that will teach students how to work with SQL Server data objects. Students will learn how to create and manage view, stored procedures, user-defined functions, and triggers. Learn To Identify the features of views. Identify the considerations for creating views. Create a view by using Transact-SQL. Match the different  more...

SQL Server 2000 Design Implement Databases Part 2 Managing Data ...Server data. Learn To Identify the SQL Server 2000 system-supplied data types. Add a user defined data type. Match the parts of a data row with their features. Identify characteristics of entity modeling. Identify features of attributes. Identify requirements for logical modeling. Identify the login authentication modes and methods used by SQL Server 2000. Identify the functions  more...

SQL Server 2000 Design Implement Databases Part 1 Intro to SQL Server Course Overview This is the first course in a five part series that presents students with both theoretical and practical instruction in the areas of an overview to SQL Server, the Transact-SQL language, and SQL Server Databases. Learn To Identify the features and functions of SQL Server 2000. Match the components of the client-server communication process with their features. Identify  more...

SQL Server 2000 Database Admin Part 5 Maint SQL Server 2000 Course Overview This is the last course in a five part series that deals with managing, monitoring, and troubleshooting SQL Server 2000. Learn To Identify guidelines for configuring SQL Server Agent. Identify guidelines for using SQLAgentMail and SQL Mail. Configure a Microsoft Outlook Exchange profile for your administrative account. Identify the goals of SQL Server 2000 monitoring.  more...

SQL Server 2000 Database Admin Part 4 Managing Data Course Overview This course deals with transferring data, managing replication services, and maintaining high availability. Learn To Identify guidelines for importing and exporting data. Match SQL Server 2000 tools used to import and export data with their functions. Identify the features and functions of the Data Transformation Services (DTS) process. Identify the features of  more...