System Telephone Seminars

What's that Smell? Sewer System Overflow Prevention and Management ...systematic overview of the technical, management and regulatory issues regarding collection system overflows, both dry weather and wet weather as well as both combined sewer overflows (CSOs) and separate sanitary sewer overflows (SSOs). Information will be provided to help you understand and analyze overflow problems and provide guidance in evaluating and selecting cost-effective strategies to  more...

What's that Smell? Sewer System Overflow Prevention and Management ...systematic overview of the technical, management and regulatory issues regarding collection system overflows, both dry weather and wet weather as well as both combined sewer overflows (CSOs) and separate sanitary sewer overflows (SSOs). Information will be provided to help you understand and analyze overflow problems and provide guidance in evaluating and selecting cost-effective strategies to  more...

Social Security Benefits: Is It Worth It to Delay? ...ns have recently been published about the collapse of the system. But are those predictions really warranted? This live audio conference will take you from the beginning of Social Security to the present day and probable future. From the eligibility requirements and the exact procedure for the determination of benefits, to a discussion of taking or delaying benefits early. Explanation of how  more...

E-Verify Requirements and Best Practices ...system that allows employers to check the work status of new hires by comparing information from an employee's Form I-9 against Social Security Administration and Department of Homeland Security databases. Although initially implemented as a voluntary program, many states now require the use of E-Verify. Additionally, many federal contractors are also required to use the system. Join us as we  more...

Water Audits and Nonrevenue Water Reduction Methodologies ...conference addresses the importance and benefits of water system audits, the recently adopted AWWA/IWA water audit methodology and spreadsheet software, interpretation of audit results, and methods of nonrevenue water loss reduction. This live audio conference is designed for engineers, public works and utilities directors, city and state officials, developers, inspectors, environmental  more...

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes ...quences. This program will introduce you to how the legal system uses documentation, techniques to avoid problems and what you might be required to do at some time in the future with respect to your documentation or lack thereof. The standards that are applied to documentation will also be discussed briefly. Last, but not least, you will be able to ask questions and will learn from unfortunate  more...

Storm Water Pollution Prevention Plans (SWPPP): Developing a SWPPP and the New EPA Storm Water Rules ...ndards under the national pollution discharge elimination system. This change in direction will require industry, developers, states and local governments to take steps to reduce runoff, including development of a SWPPP or MS4 program and incorporation of best management practices. This live audio conference will inform you about regulatory compliance with NPDES storm water discharge  more...

Advanced Issues in GMP Contracting ...systems that reduce the overall duration from project conception to project completion without increasing their risks or their costs disproportionately, one of the most common approaches has included the use of guaranteed maximum price, or GMP, contracts. However, as the use of the various GMP contract formats has proliferated, so have disputes. This live audio conference will address and  more...

Electronic Control Weapon and Legal Liability BenefitsThis live audio conference addresses the use of force, investigation and legal liabilities associated with the use of electronic control weapons (ECWs) in a law enforcement environment. Learn about the realities and myths associated with ECWs as well as current use of force federal case laws pertaining to the use of ECWs. Familiarize yourself with 'best practices' responses, uses of ECWs  more...

Understanding LEED for Sustainable Building ...ation. The presentation includes the framework of the new system, changes to procedures, USGBC and GBCI reorganization, project timeline impacts, and real project examples. Learning Objectives: - You will be able to discuss how LEED supports sustainable building, and trends in both. - You will be able to explain LEED 2009, LEED v3 and upcoming features of LEED 2012. - You will be able to  more...

Best Practices to Modify Electronic Health Records While Maintaining Record Integrity ...system can make it possible to work more efficiently and effectively by automating certain tasks and making information easier to locate. But sometimes, even electronic records must be modified by adding, amending, correcting or deleting information. In some ways, paper records were easier to deal with, as incorrectly filed documents could simply be re-filed, and any changes to previously  more...

Form-Based Zoning: An Alternative to Traditional Ordinances ... information concerning the LEED rating and certification system, and is not specifically endorsed or approved by the U.S. Green Building Council. Learning Objectives: - You will be able to identify key issues addressed by form-based codes. - You will be able to define elements of form-based codes. - You will be able to explain legal considerations and regulations. - You will be able to review  more...

Turbidity Control and Testing on Construction Sites ...prepared a draft National Pollutant Discharge Elimination System (NPDES) Construction General Permit which will replace the 2008 Construction General Permit. The public notice period expired July 11, 2011. The 2008 Construction General Permit will expire February 15, 2012. Turbidity (cloudiness or haziness of a fluid) is an important parameter used to evaluate the impact of construction sites  more...

IRS Form 941 Reporting Update ...s lie at the heart of the IRS's employment tax collection system. Much of the administrative burden under that system falls on employers. An employer's failure to understand and comply with its obligations can result in IRS assessments, audits and penalties. This live audio conference will help tax and payroll specialists and others with an interest in this issue to understand the employer's  more...

IPPS Final Rule ...System (IPPS) was implemented in 1983 replacing a cost-based reimbursement methodology in an effort to better control the costs of providing care to the Medicare inpatient and to incentivize hospitals to better manage utilization. As time has passed CMS has modified the program to better recognize severity of illness AND to reduce payments to hospitals for certain quality of care issues such as  more...

Best Practices for Managing Large Classrooms ...n this live audio conference offers educators a condensed system of preventative classroom management practices to address today's complex students. An ecological model of practical, research-based interventions is presented to create a functional classroom that maximizes student achievement and accountability. Field-tested in dozens of elementary-secondary schools, suburban to urban locales,  more...

Energy Efficiency Tax Incentives for Residential Builders and Commercial Building Owners ...building upgrades to the implementation of new electrical systems. The types of tax incentives available to taxpayers include tax deductions, tax credits, and payments of cash grants in lieu of tax benefits. These incentives are often overlooked by buildings and owners of residential and commercial real estate even though these incentives can substantially reduce the cost of installing energy  more...

The Trickle Down Effect of Health Care Reform: A Potpourri of Payroll, Benefits, Income Taxes, and Other Changes BenefitsThe phased in requirements of health care reform require that you continually monitor the landscape to spend your benefit dollars effectively, while remaining compliant. This is an opportunity for employers to reassess their decisions and consider the future impact of this legislation. Attend this live audio conference and stay current on your compliance obligations, planning  more...

Client Nonpayment: Ethical Considerations in Collections and Termination ...getting paid is to establish an effective business intake system through investigation of the client, the use of engagement letters and adequate retainers. Intake is only the first step. The audio conference will also explain how to effectively monitor client payments and proactively pursue collections. If those efforts do not result in payment, the program will explore the ethical ways to  more...

Avoiding the Basic Pitfalls of GMP Contracting ...systems that reduce the duration from project conception to project completion one of the most common approaches has included the use of guaranteed maximum price, or GMP, contracts. However, as the use of these contract formats has proliferated so have disputes that strongly suggest that the parties using them do not fully understand: the differences between GMP contracts and the contracts that  more...

Dealing With Employees Who Have Been Charged With a Crime ...s been arrested and charged with a crime. Under our legal system, the familiar mantra is that an arrested person is innocent until proven guilty. So, what can you do to address situations where an employee has been arrested, or has been charged, or incarcerated for a crime but has not yet been convicted? For example, can an employer fire such an employee before any charges have been the subject  more...

The Essentials of Wastewater Grit Removal ...ing engineers have a common desire, select a grit removal system to remove as much grit as possible from their operations. A properly designed and operated grit removal system prevents grit build up in unit processes, scouring and plugging in lines, and fouling of diffusers and membranes, all while preserving the intended service life of the downstream equipment. As we all experience tighter  more...

Structuring Renewable Energy Projects in Challenging Conditions BenefitsThis in-depth course will provide you with the practical tools and analytic techniques to see your project successfully -- and profitably -- financed. Instruction will be example-driven using structures and project documentation derived from renewable projects. You will briefly review the key concepts of project finance, analyze how risk allocation determines the structure of most project  more...

LEED Credits That Don't Break the Bank! ...cts going over budget, designers having to choose sub-par systems as a result of cost control, and a significant loss in value for owners. This audio conference helps you understand how the LEED system can serve as a foundation to most green incentive and rebate programs. By examining common mistakes, best practices, and how the many available incentives fit into LEED requirements, you will  more...

Keys to Understanding Land Records ...procedures. In addition, you'll learn about the recording system, property descriptions, the chain of title, off-record interests, rights and claims, and what resources are available to the purchaser and lender concerning minimizing risks associated with the title. Learning Objectives - You will be able to describe classifications of legal descriptions. - You will be able to identify available  more...

Legal Causation and Disability in Workers' Compensation ...e who needs an understanding of the workers' compensation system, and what is required of employers and their insurers. We will provide an overview of the issues and what steps you can take to minimize your workers' compensation expenses. We will discuss what injuries are covered by workers' compensation and what benefits employees receive under the workers' compensation system. The speaker, a  more...

Brownfield Redevelopment and LEED in 2010: What Happens When You Mix Green and Brown? ... information concerning the LEED rating and certification system, and is not specifically endorsed or approved by the U.S. Green Building Council. Learning Objectives - You will be able to explain and breakdown the benefits and synergies when you mix green - planning, design and construction methods into brownfields. - You will be able to review and apply LEED and green building techniques,  more...

Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation ...ach will be used to help providers craft telephone triage systems that improve patient care and decrease the likelihood of being sued. Learning Objectives - You will be able to describe the fundamentals of a telephone triage system. - You will be able to identify the regulatory concerns surrounding telehealth nursing. - You will be able to delineate the principles of malpractice most often  more...

Impact of Health Care Reform on Elder Law ...edicare which includes payment structure and the delivery system. It extends the life of the Part A trust fund by 12 years and strengthens Medicare guarantee benefits. These changes go in effect over a period of years. All the changes do not have direct significance under elder law, but many changes do affect older people and people with disabilities. Although it is necessary to discuss some of  more...

New Features and Functions in Updating to Excel 2007 ...gh the new ribbon/office button/quick access toolbar menu system. You will learn how to customize the quick access toolbar for maximum usage, get vital tips on how to best create charts and apply exiting new color schemes in a flash, use expanded filtering tools, sort on multiple columns and by color, eliminate duplicate records, analyze data more efficiently with new functions, and make the  more...

Emerging Trends in Metal Roofing ...arch is revealing how new components used in a metal roof system can significantly reduce heat gain and loss, and improve savings on energy costs. The growing interest in sustainable building design is allowing metal roofing to promote its high recycled content, recyclability, durability, energy efficiency and its use as an ideal platform for renewable energy sources. Learning Objectives: You  more...

Best Practices for MRO Purchasing ...ce will help you understand and design the MRO purchasing system and related processes. The teleconference will also explain many of the industry best in class indicators that are used to measure and control MRO purchasing practices. This teleconference is designed for purchasing managers, material managers, presidents, vice presidents, business owners and managers, CFOs, controllers,  more...

Kaizen Principles and 5S Activities for Manufacturing BenefitsBy attending this teleconference, you will learn how to design and deploy a 5S program; identify waste and nonvalue adding activities; choose the right change vehicle; improve safety, productivity and morale; and integrate 5S with a lean management system. Register today and find out how others have achieved success in 5S deployments. This teleconference is designed for manufacturing  more...

Integrating Mobile Technologies in Our Classrooms ...system today view the use of wirelessly enabled devices as a distraction in the classroom with students using the devices to text each other, surf the Internet, check on their Facebook page and Tweet . Many educators are discovering that permitting the use of wireless devices in the classroom can actually be beneficial for both the students and the educators. Those schools which permit the use  more...

Dodd-Frank Wall Street Reform and Consumer Protection Act: The Overhaul of the U.S. Financial System ... by President Obama overhauls the United States financial system. This legislation will affect every corner of the financial services industry. Learn how this legislation is likely to affect you. This teleconference will review many important aspects of the Act, including the new Financial Stability Oversight Council, new resolution authority of the Federal Deposit Insurance Corporation and new  more...

Understanding, Preventing and Addressing Well Performance Issues ...e most important component in a ground water based supply system is the wells used to extract water from underground aquifers. Maintaining the long-term performance of wells requires an understanding of the factors that effect well performance. Problems with well performance are usually preventable and often start with well construction and development, and are then exacerbated by water quality  more...

Common Principles for Successful Design-Build Projects ...systems differ from the traditional design-bid-build system, how to evaluate whether design-build may be advantageous for your particular situation and project, how to structure a design-build approach to maximize the probability of a successful project in either the private or the public sector and how to select an appropriate contract format. Learning Objectives - You will be able to explain  more...

Developing a Sound HR Metrics System ...system fall short of expectations? How can we effectively measure the value that our employees bring to our organizations? How do we measure the effectiveness of our human resources department? Utilizing proper metrics and benchmarking can provide the answers to these questions. Attend this teleconference and learn the importance of demonstrating HR's value to the organization, ways to avoid  more...

How to Set Pay Ranges That Are Fair and Effective ... the responsibility of human resources. Without effective systems in place and data available, employee compensation can run counter to efficiency and performance objectives set by the organization. The implementation of market-based pay structures is increasingly necessary in order for organizations to remain competitive, administer compensation fairly and easily, and allocate limited  more...

Efficiency Estimations and Payback Periods for New Equipment ...ns of the real world such as initial purchase, accounting system roadblocks, and installation and operating cost, must be part of the decision process. This teleconference will explain basic principles of electric motor life cycle costs to understand how and when a new energy efficient motor can significantly save on total expenses. Special emphasis will be on understanding what affects the  more...

Well Agreements: Legal Issues and Contract Solutions ...ns. In rural areas, where connection to a municipal water system may not be possible, a group of homeowners may wish to share a domestic well. A shared well may also be a cost-effective solution for industrial users that do not wish to take treated domestic water for their operations. In any shared well situation, it is important for the well users to understand and properly document such  more...

Controlling Purchasing Card Risk ...of an effective purchasing card program is a good control system. Without it a program may never realize its potential and risk may turn into reality causing a potential program shutdown. Fabian Aragon, P-Card program manager with Sandia National Laboratories, will discuss different ways a program can minimize risk, including basic controls, procedural controls, and assurance activities. You  more...

Employee Safety and Health Systems: Cutting Injuries Using the Team Approach ...individual responsible for the facility safety and health system. The problem is that the success of the committee, and thus the system success, is predicated by the authority given to the committee and its leadership which in most cases is low to nonexistent. The bottom line is that employee safety will be as good as management wants it to be or as poor as management will allow it to be. And  more...

Electronic Record Retention: Mistakes HR Professionals Can Avoid ...ns that attempt to implement paperless records management systems fail. Don't be one of them. This teleconference will help HR managers and anyone attempting to implement paperless records management to go paperless effectively. You will learn how to set up an appropriate system with all the items you'll need to be efficient. You will learn about the importance of keeping your media fresh and  more...

Understanding LEED for Existing Buildings Operations and Maintenance ...nd efficiency while minimizing environmental impacts. The system addresses whole-building energy and water use, indoor comfort and air quality, cleaning and maintenance issues (including chemical use), recycling programs, purchasing activity, transportation integration and exterior maintenance programs. LEED EB helps building owners and operators assess the performance of their buildings and  more...

Internal Controls ...s. In addition to helping you comply with the law, a good system of internal control can dramatically improve your bottom line. In this 90-minute teleconference, you'll learn about basic internal control concepts that will help you design and implement a system of internal controls that's right for your business. Controllers, CPAs, accountants, presidents, vice presidents, CFOs, CEOs, business  more...

Corrosion Control for Water System Piping & Storage Tanks ...ent study indicated the annual cost of corrosion of water systems in the United States alone exceeds $22 billion and is expected to grow. The goal of this teleconference is to identify the corrosion process and proven measures that can be employed to reduce corrosion's negative impact on metallic piping and associated fittings. Eliminating or reducing corrosion will not only help conserve  more...

Automated Meter Reading and Advanced Metering Infrastructure: A Guide for Municipal Water and Energy Utilities ... What does it take to have a successful advanced metering system project? Advanced metering systems are evolving to meet municipal needs for efficient customer service, infrastructure management and conservation. But, acquiring and successfully integrating automatic meter reading/advanced metering infrastructure presents unique challenges to municipal utilities. Procurement policies, physical  more...

Minimize Risk with Legal Case, Matter and Practice Management Systems ...systems and processes will help your practice become more efficient and effective in all aspects of operating your practice and addressing the needs of clients. Whether you are a litigator or a transactional attorney, in private practice or in a legal department, this seminar will focus on the functions and advantages of case, matter, and practice management system software and related  more...

Building Green Without Losing Green: Managing Risk in Sustainable Design and Construction Contracts BenefitsRising energy costs, government mandates and market forces are combining to produce a surge of interest in sustainable development. The introduction of new green practices and processes requires a fresh review of old design and construction template agreements. In this teleconference, you will learn to identify areas of contractual risk in the green development context. You will also learn  more...

Lighting Design and Control for Commercial Buildings: Increase Sales, Increase Productivity and Save Energy ...a fast paced teleconference with many real life examples. System efficiencies, impact on other architectural systems and integrated controls will all be discussed. We will discuss daylighting, a 100 year old feature that is more relevant now than ever. This teleconference will take you past LEED and show you how proper illumination will improve your bottom line. Learning Objectives - You will  more...

Practical Transportation Design and Solutions: Concepts and Implementation ...e planning and programming stage in order to best address system needs; however, project designs are then developed with the intent to deliver the best or optimum project. While some general financial bounds may be used, this design approach can often result in an over-designed roadway. In order to meet the challenge of increasing demands with limited financial resources, the planning,  more...

Developing a Community Nonemergency Response System BenefitsCitizens are demanding fast, easy access to government services in an efficient manner that optimizes their investment. Municipal executives are consistently seeking government solutions to improve service without increasing budgets. Elected officials know the quality of services can mean the difference between re-election and defeat. This teleconference will provide municipal leaders the  more...

Understanding the Basics of Lean Accounting BenefitsAs mid level manufacturing firms migrate to advanced manufacturing processes, they have become uncertain about the ability of traditional cost accounting tools to provide meaningful and accurate measurements. This teleconference outlines a hands-on view of the process needed to evaluate, establish and maintain lean accounting in a mid-level manufacturing environment. While lean accounting  more...

15- Minute Expert Adult Patient Assessments: Practical Strategies, Tips, and Updates for Health Care Professionals ... for any adult patient with a straightforward head to toe system. - You will be able to define the most important steps in each section of the head to toe 15 minute expert exam. - You will be able to describe the most common disorders encountered by health care professionals and the key clues and symptoms to watch for to determine the need for immediate follow-up. - You will be able to review  more...

Enterprise Resource Planning - Getting the Payback From Your ERP System ... businesses and how the planning process utilizes the ERP system. You will better understand the need for robust metrics and an accountability infrastructure, and will become more aware of the power the ERP discipline has in getting the most return for the effort invested. It will become apparent that there is a lot of opportunity to utilize your ERP system as most people are only scratching  more...

Retaining Wall and Slope Design Considerations ...pes are becoming more commonplace. A great number of wall systems have been developed in the last two decades, many by specialty contractors. Due to the rapid development and increasing selection of retaining walls, owners and designers are now tasked with having to select an applicable retention system, design the system and ensure its proper construction. This teleconference is designed to  more...

Stormwater Management for TMDLs ...y even when regulated stormwater dischargers exist in the system. Often, TMDLs that include stormwater loading allocations give target reductions in loading, but give little guidance as to how to obtain those reductions and quantify when those reductions have been achieved. This teleconference will first give a brief background of TMDLs. The presenters will then explain how regulated and  more...

All About Insulating Concrete Forms ...Insulating concrete forms are a valuable new construction system that is poorly understood by many. ICFs provide high energy-efficiency, high-comfort, low-sound attenuation and disaster-resistant exterior walls for a wide range of buildings up to15 stories. They are widely used in high-LEED projects based mostly on their energy efficiency and indoor air quality properties. However, many owners  more...

Understanding Insider Lending and Regulation O BenefitsLending to insiders can be a regulatory danger zone for bank officers and directors. While loans to bank insiders are not prohibited, they are tightly regulated and attract greater than normal regulatory attention, and not without good reason. Insider loan abuses historically have been a major reason for bank failures. This teleconference will review the rules applicable to loans to  more...

Mixed-Mode Building Design Basics ... estimates that heating, ventilating and air-conditioning systems in buildings account for 40 to 60 percent of the energy used in residential and commercial buildings. Future building designs must consider reducing fan and cooling energy use if the 2030 Challenge goal is to be achieved. This teleconference will introduce the main concepts associated with designing a building's mixed-mode  more...

Common Field Issues With Wood Building Structures BenefitsThere are a number of common field conditions observed in wood building construction that affect the strength and serviceability of these structures. Performance characteristics affected by these conditions include deflections, damaged finishes, decay, deterioration, weakened connections and resistance to wind and seismic loading. Wood structure building codes and materials are evolving  more...

Basics of Reverse Osmosis for Brackish Groundwater Treatment nMany professionals in membrane desalination design, operation and maintenance are faced with the difficult task of keeping current on the rapidly changing technology. Reverse osmosis membrane products change as the suppliers introduce new models. How and when to best apply these products and what features and benefits they offer must be analyzed before optimum performance can be realized.  more...

Design Codes and Standards for Noise Control ...ion. Topics will include material selection, construction systems, sustainability and design pitfalls. n nThis teleconference is based on publicly available information concerning the LEED® rating and certification system, and is not specifically endorsed or approved by the U.S. Green Building Council. n nLearning Objectives nYou will be able to discuss criteria and codes. nYou will be able to  more...

Construction Site Hazard Prevention ...t of proactive hazard recognition and accident prevention systems. We all want our workers to go home at the end of the day safe and sound to their families. This teleconference will help you achieve that goal by understanding how to evaluate your current program and how to identify opportunities to develop a proactive system involving the establishment and communication of best practices, and  more...

Developing an Effective Property Management Plan nThe world of real estate and finance has changed dramatically. Are you interested in making more money? Having more free time? Living life with less stress? If you are a professional HOA property or community manager, or if you are thinking of becoming a HOA property manager, you will want to know what's new in property management. Become acquainted with the newest technology and how you can  more...

Tax Law Research Best Practices ...arching tax issues involves an understanding of a complex system of legislation, regulations, and administrative document and decisions. Each of these elements of tax law has a different precedential value to the practitioner. Moreover, tax law is an area that changes constantly. Congress and the states regularly amend tax laws, and the Internal Revenue Service adds or amends its regulations to  more...

2009 Updates to the International Residential Codes ...e new codes, such as residential fire code provisions, as system manufacturers and installers work to keep up with the mandates. Some professionals view the changes as unnecessary, express technical concerns or unjustified expense. On the other hand, homes that are constructed under the new 2009 IECC are forecasted to save 15-20 percent more energy than homes built under the 2006 code. This  more...

Current Issues in Construction Lending nIn view of the downturn in construction lending activity nationwide and the inability to sell developed lots, completed homes, condominiums and to lease-up commercial buildings, the focus of bankers has shifted to portfolio management as opposed to new business development. With this in mind, this teleconference will review loan portfolio techniques and strategies required to stay on top of  more...

Maximizing Innovation and Design Process Credits for LEED. Certification ...its for advanced green building practices, including both system technologies and design innovations, which may qualify under the Innovation and Design Process section. The IDP section and qualifications policy has been reworked under the 2009 revisions to the LEED® program. n nThe information in this teleconference is important to anyone involved with major green building projects and is  more...

The Streamlined Sales Tax Project - How and Why It Affects Your Business ...presentatives to implement a national uniform, simplified system of sales and use tax compliance. After more than five years of their efforts, the Simplified Sales and Use Tax Agreement came into effect on October 1, 2005. The SSTP now includes 19 full member states and three associate member states. Although initially taking effect as a voluntary program for taxpayer participation, legislation  more...

Writing the Critical Teacher Evaluation ... To that end, a well-developed and wisely used evaluation system is the most important tool of school administration. Teacher associations will (appropriately) protect memberships from evaluations that are poorly constructed or poorly delivered. Teacher associations also understand the importance of working with colleagues who are successful practitioners. Register for this teleconference and  more...

Grant Applications From Beginning to End nGrants are highly competitive. With the down turn in today's market they are becoming even more competitive as business and investors are looking at grants to leverage their position. Grants that are easy to find are the most competitive and most difficult to receive. Grant money is free money, in the sense that it does not have to be repaid like a loan. Getting grant funding takes skill,  more...

Understanding the Rules of Legal Citations ... reader interprets the authority. The Bluebook, A Uniform System of Citation, published by the Harvard Law Review Association, provides the most widely used, though not exclusive, citation format used in the United States. This teleconference will explore the ins and outs of the Bluebook's citation system, with a focus on understanding the purposes behind the citation rules as well as the  more...

Reduce Downtime and Enable Lean With Total Productive Maintenance nEquipment breakdowns create chaos and reduce effective capacity in most companies. They are often a significant roadblock to lean manufacturing. Total productive maintenance is the proven approach for minimizing surprise breakdowns and increasing the utilization of plant and equipment. It is a major component of lean manufacturing and the Toyota Production System. n nThis teleconference will  more...

From Contact to Contract: The Ladder Approach to Managing a Sale nMost salespeople follow a chaos theory of managing a sale - whatever happens, happens. Consequently, after leaving an initial meeting with a prospect they wonder how, when and why they should reconnect with the prospect. Not only does this lead to lost opportunities, even with prospects who do become clients the process is difficult, fraught with worry and uncertainty, and wastes a great deal of  more...