Instructor Led Systems Training in United Arab Emirates

Evaluating and Managing Risks - Management By the end of the program, participants will be able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes, and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management CRM and understand its 5 steps. Identify a range of techniques  more...

From Planning to Execution A Winning Strategy By the end of the program, participants will be able to: Identify and build company competencies, capabilities and resource strengths and explore essential key managerial components for implementing strategy. Examine and evaluate company best practices to strive for continuous improvement. Revise and develop current policies and procedures to facilitate strategy execution. Learn how  more...

Human Resources Management - Advanced Training By the end of the program, participants will be able to: Define human resources and its main functions. Define the link between business strategies and Human Resources. Learn the reasons behind employee turnover and the main tools and techniques for improving employee job satisfaction and retention. Evaluate the results of Training & Development through the use of Key Performance Indicators.  more...

Cost Management Fundamentals and Techniques - Dubai By the end of the program, participants will be able to: Learn the importance of analyzing and managing costs. Understand Activity-Based Management ABM. Appreciate the importance of process costing and cost allocation. Develop important tools for planning and decision making. Evaluate and manage performance through strategic cost management.  more...

Advanced Compensation Management - Dubai Kuala Lumpur By the end of the program, participants will be able to: Understand the value of performance based reward systems as a business tool and a motivator of employees. Evaluate the uses and benefits of short and long term incentives. Match compensation systems and organization culture. Stay up to date with trends in compensation.  more...

Competency-Based Human Resources Management - Kuala Lumpur Dubai By the end of the program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Learn where competencies come from and apply the main steps in designing competency frameworks and models. Apply  more...

Certified Quality Management Professional - Quality and Productivity Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to  more...

Certified Job Evaluation Professional - Human Resources Management Master the basic principles of job evaluation. Understand and evaluate jobs using the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems.  more...

Implementing and Documenting an ISO90012000 Quality System - Quality and Productivity Understand the quality concepts and importance of quality systems in organizations. Learn about the different standards and the eight principles of quality. Recognize how quality management systems can impact the profitability of an organization. Learn about ISO 9001: 2008 implementation methodologies. Learn to develop an effective ISO 9001: 2008 assessment plan.  more...

Competency-Based Human Resources Management - Human Resources Management By the end of the program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Discover where competencies come from and apply the main steps in designing competency frameworks and models. Identify the  more...

Advanced Human Resources Management - Human Resources Management By the end of the program, participants will be able to: List the main cycles in Human Resources and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital signs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and  more...

Implementing and Managing a Customer Complaints System - Customer Service By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...

Evaluating and Managing Risks - Strategy and Planning By the end of the program, participants will be able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management-CRM and understand its 5 steps. Apply a range of techniques that can  more...

Evaluating and Rating Suppliers - Materials Management By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or bid list. Design scientific surveys to measure the performance of suppliers.  more...

Implementing and Documenting an ISO 9001 2008 Quality System - Quality and Productivity By the end of the program, participants will be able to: Understand the quality concepts and importance of quality systems in organizations. Know the different standards and the eight principles of quality. Recognize how quality management systems can impact the profitability of an organization. Apply ISO 9001: 2008 methodologies. Develop an effective ISO 9001: 2008 assessment plan.  more...

Advanced Compensation Management - Human Resources Management By the end of the program, participants will be able to: Know the linkage between compensation and business success. Match compensation systems to organization culture. Understand the importance of performance based rewards to the Total Rewards concept. Discover the future of compensation in the region. Discuss the growing trends towards a work/ life balance.  more...

Competency-Based Human Resources Management Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Discover where competencies come from and apply the main steps in designing competency frameworks and models. Identify the main steps involved is assessing employee competence and the reliability of each step.  more...

Strategic Human Resources Management List the main cycles in Human Resources and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital signs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and determine how each should be calculated. List the main types of  more...

Certified Quality Management Professional Discover the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Know the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to lead  more...

Certified Job Evaluation Professional Master the basic principles of job evaluation. Explain the three basic methods of job evaluation. Evaluate jobs using two of the major job evaluation systems in use within the region. Gain an understanding of the importance of effective administration of job evaluation systems. Assess the job evaluation options available and make informed decisions on which job evaluation system to use and  more...

Enterprise Risk Management Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management-CRM and understand its 5 steps. Apply a range of techniques that can be used to support the management of risk process and  more...

Evaluating and Rating Suppliers Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or bid list. Design scientific surveys to measure the performance of suppliers.  more...

Advanced Compensation and Benefits Link effective compensation management to continuing business success. Design and carry out compensation surveys. Match compensation systems to organization culture. Design a performance based reward system. Discover the future of compensation in the region. Discuss the growing global trend towards a work/ life balance.  more...

Implementing and Managing a Customer Complaints System Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...

Evaluating and Rating Suppliers ' This program is designed for Employees, supervisors, and managers from the purchasing department or other departments who are directly or indirectly involved in the management of suppliers. This program is worth 15 NASBA CPE?s. Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved  more...

Certified Quality Management Professional ' This program is designed for Individuals, leaders, supervisors and all those who are engaged in quality management implementation and improving of organizational performance. This program is worth 25 NASBA CPE?s. Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies  more...

Implementing and Managing a Customer Complaints System This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s  more...

Advanced Human Resources Management This program is designed for Human Resources managers and senior professionals in the function who seek to broaden their knowledge and improve their skills in the key functions of HR. Also those who are responsible for evaluating HR and its effectiveness in the organization. The program is also suitable for those employees who are targeted for development/promotion within the HR function. This  more...

Evaluating & Rating Suppliers Objectives: By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or "bid list". Design scientific surveys to measure the performance of suppliers.  more...

Career Development & Succession Planning Objectives: By the end of the program, participants will be able to: List the major advantages and common benefits to career development. Understand how career development systems are aligned with other HR functions. Define the roles of all stakeholders in promoting a development culture. Design Individual Development Programs (IDPs) and implement systematic career development systems.  more...

Coach Information Evening ...Systems regularly runs free educational sessions in Dubai. These are highly informative and interactive presentations designed to give you all the information you need to decide if you'd like to partner with Results and become a coach. Some of the topics covered include: #What coaching is # How and why coaching works # Who Results Coaching Systems are # The RCS Coaching Model and  more...