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T Communicate Training Seminars and Classes

From Webucator

Customer Service Training This customer service training class teaches students the basics of customer service. Students will learn how to develop and maintain a positive attitude, show extra attentiveness to customers, use customer-friendly language, and deal effectively with customer complaints and problems. Finally, students learn how to build rapport with customers, interpret non-verbal communication skills, provide more...

Learning to work as a Team This team buiding training course teaches students how to be effective team members. Students learn how to communicate effectively, adapt to various personality styles, overcome common problems, work on aspects of verbal and nonverbal communication, create a supportive team environment, understand the source of team conflict, and employ different conflict resolution styles. Course activities also more...

Advanced Inter-Personal Communication Training This Advanced Inter-Personal Communication training course teaches students about interpersonal communication styles and techniques. Students learn how to ask and answer questions, use nonverbal communication, give feedback, and empower employees. Students also learn how to communicate with individuals who hold different positions in an organization, such as peers, supervisors, subordinates, and more...

From Reyna O'Neil & Associates

Improving Communication This course shows participants how to read other people and to see how others interpret their behaviors. It leaves them with a gut-level appreciation for the needs of their co-workers. Ultimately, the course helps participants adapt their communication styles in a way that creates an enduring working alliance among those you communicate with. This program is designed to help participants: more...

From Fog City Consulting LLC

Communicating to Executives Effectively - 123 9am PT 1 PDU Communication is one of the critical and visible components of a project. The timeliness, quality, and means of how information is decimated can dramatically affect the outcome of a project and the perceived effectiveness of the project manager by executive management. It is critical for a project manager to realize that there are different styles and techniques needed to successfully more...

From Business Expert Webinars

Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and more...

Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and more...

Differentiation Strategies for Financial Advisors Create Compelling Stories To Stand Out From Your Competitors and Win More Clients The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming the victor more...

Create a Client Experience to Grow Your Financial Advisor Practice Strategies for Developing a Consistent, Memorable Impression Over 80% of surveyed clients said they were dissatisfied with their financial advisor. That's pretty scary if that includes your client base. You certainly can blame the economy for some of your client s frustration but are you responsible too? How you define the client experience affects, not only retention, but also the new clients more...

Sharpen Your Communication Skills to Drive Revenue Help Prospects See the Value in Your Offering 'Our product is the best but no one is buying it!' It's easy to blame the economy for a product not selling. It's much harder to look in the mirror and question if the problem is how you communicate with prospects. True, the economy is in peril, but people are still buying. How do you differentiate yourself and your product with your prospective more...

Project Management Leadership Learn the Critical Steps to Lead a Successful Project You've been asked to be the lead on a critical project for your company and your team is relying on you for leadership and guidance. While you know the subject matter like the back of your hand, you don't feel as bullish about being the lead for the project. There's scope to define, cost to analyze, and status to report ... all key components more...

Align Vision, Mission, and Strategy to Reach Your Goals Leadership Strategies for Managers Yogi Berra said it best, 'Be very careful If you don't know where you're going you might not get there.' As a business leader, your organization needs to have a vision - and a plan to implement it - to reach your goals. If not, your team will be unfocused and underperform. Many think that creating a vision is too difficult and time consuming while others think more...

Managing Difficult Employees In Key Positions Five Proven Strategies to Maximize Expertise and Minimize Angst Difficult people wreak havoc in your company. You know that. Difficult people who hold key positions are even more problematic. When leadership power, authority and decision-making fall into the hands of an employee with poor or non-existent people skills, you are likely to be losing up to 40% of your profits: money going out the more...

Restore Employee Trust After A Workforce Reduction Learn The Steps To Regain Productivity After A Layoff 'Am I the next to go?' Workforce reductions destroy trust among the surviving employees. Yet, trust is one of the critical factors in restoring the productivity of the team. You made the tough decision to downsize; now you need to regain the trust and confidence of your employees to ensure your firm succeeds in these difficult times. more...

Name Your Price and Get It! Strategies for Effectively Handling the Money Conversation 'If we don t lower our price, we won t get the business!' Just as kryptonite paralyzes Superman, the price objection stops sales people in their tracks. For some, it triggers a paralyzing fear. Others don t know how to resolve the concern. Drop the price? Walk away from the deal? Hold firm? There are tell-tale signs that tell you exactly more...

Create an Accountable Workforce to Grow Your Bottom-Line Lead Don t Manage Your Employees to Success Searching for answers to fix your bottom-line? Don t panic -- the answer is right under your nose. Your most valuable asset your employees -- can come to the rescue. You can grow your bottom-line despite the economic woes if you build an accountable workplace. Leadership expert, Joel H. Head, former Partner with Ernst Young, LLC and Principal with more...

Give Your Elevator Speech A Lift How do you stand out in the crowd in a competitive environment? Your prospects are getting inundated by confusing marketing messages making it difficult to sound unique. The sales people and entrepreneurs that get in the door are the ones that can quickly and powerfully communicate their value. Your 30-second commercial had better hit the mark -- or you re going to lose sales and referral more...

How to Build a Million Dollar Database There s Power In Who You Know! It s long been said that success lies not so much in what you know as in who you know. Learn what today s savvy business professionals do in developing a million-dollar database of high-level contacts, prospects, referral sources, resources and priceless client referral relationships. 1. Learn how to attract and 'woo' customers in to doing business with you 2. Learn how to communicate in a way more...

How to Develop a Strategic Plan That Works For You ...ving success How to position your company in a way that communicates your strategic advantage Each participant will also receive a strategic planning template based on the key webinar concepts. Joel H. Head, Business Coach, is former Partner with Ernst & Young, LLC and a Principle with Mercer HR. For the past 15 years, he has been writing and speaking about, and leading workshops on more...

Extrovert or Introvert? Why Can't We Talk To Each Other? What does it mean to be an introvert or an extrovert? How do the two communicate differently? And why do they irritate each other? We will do a simple exercise to find out if you are an introvert or extrovert and what this means in the way you interact with others. We will discuss the differences in the way these two types communicate and give strategies to understand the two very different more...

From Learn Accounting Fast

Essential Finance and Accounting Knowledge and Skills Essential Finance and Accounting Knowledge and Skills: Gain the financial literacy skills to run your business or department with clarity and confidence. This course is for you if you want to: Confidently maximize your profit and your financial position. Know the right questions to ask your accountant or bank manager Understand Financial Reports to evaluate your business and more...