Online T Know Where eLearning - Training Resources

How to Ask The Right Questions To Maximize Influence And Minimize Objections Develop a deliberate strategy that results in overcoming objections and makes and keeps the sale. More important than what you say is what you ask. People believe their answers to questions more often than they believe you. When you invest your time by maintaining a relaxed, inquisitiveness earlyon, you save time later. People give you the information you need to maximize your influence. By using  more...

SalesPlus Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...

Ready, Set, XML for Non Programmers XML for writers, editors, managers, and other non-programmers. Learn to read and write documents in XML, the key to new Web content and e-commerce. In this course you learn why XML is becoming a key standard on the Web, how it changes the way you write, and how XML tags take your text through a maze of software from your desk to the user. You learn about the critical role of software called a  more...

Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" Beginning Spanish 1 features 20 sessions taught in English by a live instructor and delivered in the Virtual Classroom. Discover an exciting way to learn the basic skills you need to communicate in Spanish. This 3 month introductory course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning. The Course As a registered  more...

How to Critically Evaluate Your Business Plan A Trump U Course- Thinking like an entrepreneur means making the most of your opportunities. To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may  more...

Fall Protection You know that dream where, arms and legs flailing, you get smaller as your voice trails away and everything accelerates away from you as you fall into an endless pit. Well, in the real world, it`s not a dream; it`s a nightmare, and endless pits are a fairy tale. In reality, it`s not the fall that scares you; it`s the sudden stop at the bottom. Welcome to Fall Protection You know that dream where,  more...

Bartending to the Max-Online This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...

Basics Of Smart International Procurement ...your organization s international procurement and don t know where to begin? International procurement is a challenge. Buying internationally is much more complex than buying domestically. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons  more...

Bartending the Easy Way-Online This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout  more...

Understanding Your Customer Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where  more...

Evaluating Brand Effectiveness Your company spends a lot of time and energy creating and building brand name products. From the most memorable name, to the most enticing packaging, to the perfect combination of media, you want everything to be right. Now the question is: Is it working? This course explores why you need measurement systems to examine your brand's effectiveness with consumers and to evaluate your brand  more...

Managing the Change Process Picture the scene. You've just started a new job and it's everything you've ever wanted. You find your desk, meet your new colleagues, and try to carry on with your life. But things are different. Your PC isn't in the same place, the cafeteria doesn't have your favorite coffee, and your chair isn't quite right. This is how change feels. You're disoriented--things still work, but not in the same  more...

Bridge the Expectations Gap You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how  more...

Managing Your Anger You're angry and you want to let everyone know it. But, is this really a good idea? What will your co-workers or your supervisor think of your outburst? Is there something that you could do to control your anger? This course will help you manage your anger so that you will be less angry and will be able to channel your energy into more constructive activities. You will learn the three stages of  more...

Analyzing Cash Flow ...t know where its available cash was coming from, how much cash it had to spend, or how to get more cash for its needs? If you answered no, you are right. Just like a family that has to understand cash issues for survival, a business also has to understand information about its usable cash in order to sustain its life. This course will teach you how to read, and create a cash flow statement. It  more...

Tomorrow s Managers Development Tools "A teacher affects eternity. He can never tell where his influence stops." Henry Brooks Adams gets to the heart of what dynamic senior executives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect  more...

Foundations for Business Execution Have you ever sat in a meeting where your boss described a "new initiative" that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to revolutionize productivity in your organization,  more...

Business Execution in Action The best operational strategies in the world are not worth the paper they are written on if they are not carried out. The same holds true for the principles of business execution. The principles of business execution are worthless to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing  more...

The Art of Knowledge Management Knowledge management has become a cornerstone for corporate success in the 21st century. Companies that create an environment for safely discovering and using the knowledge in their organization will prosper. Those that fail to truly use what they know will eventually fall by the wayside.This course provides a framework for growing knowledge in your company. Itprovides big-picture information  more...

Being a Knowledge Activist You. You're the one it starts with or the one who helps it to succeed. Knowledge management can never flourish in a company without people like you--the activists. You know your company, the people, and the potential. And one more thing. You care. You want your company to succeed and your cohorts to have a creative, successful environment within which to work. That's why you've chosen to learn  more...

Motivation Empowering to Increase Motivation In Motivation: Empowering to Increase Motivation, you will learn about empowerment by seeing how it can be used to increase motivation. You will learn how empowerment affects the workplace, how to overcome barriers that hinder empowerment, and how an empowerment plan can be developed. You will also learn how to recognize empowerment, the benefits of empowerment, and how to prepare to empower  more...