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Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers  more...
Differentiation Strategies for Financial Advisors Create Compelling Stories To Stand Out From Your Competitors and Win More Clients The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming the victor  more...
Prosperity Economic Strategies for Business Executives ...the soon-to-be-released book 'What Financial Planners Don't Tell You,' helps business professionals apply the principles of prosperity economics to create greater financial and life success. She teaches you practical strategies for balancing all aspects of your life, increasing your overall effectiveness. With prosperity economics, you learn how to pursue enriching activities that lead you and  more...
Accountability versus Blame This webinar is about being more effective in your responsibility to someone else. Accountable individuals have the ability to manage others, are great collaborators and have a willingness to cultivate enthusiasm. Does this sound like you? If not, then be sure to attend this session. Do your employees have the motivation to achieve what you want? Does achievement make difference in the success of  more...
What Financial Planners Don t Tell Business Executives ...the soon-to-be released book 'What Financial Planners Don't Tell You,' helps business professionals develop a prosperity mindset. She dispels the myths associated with traditional financial planning and teaches you to leverage prosperity economics. The 7 principles of prosperity economics casts aside the old-fashioned, ineffective, traditional financial planning model and replaces it with  more...
Name Your Price and Get It! ...ay from the deal? Hold firm? There are tell-tale signs that tell you exactly how to proceed -- and those who can correctly interpret the indicators get the business. Marilyn August, 20-year money expert and author of Wealthy U Seven Sacred Wealth Wisdom Lessons, coaches sales professionals to master the money conversation without dropping their price. She teaches the different variations of  more...
Prosperity Economic Strategies for Business Executives ...the soon-to-be-released book 'What Financial Planners Don't Tell You,' helps business professionals apply the principles of prosperity economics to create greater financial and life success. She teaches you practical strategies for balancing all aspects of your life, increasing your overall effectiveness. With prosperity economics, you learn how to pursue enriching activities that lead you and  more...
Master the Art of Storytelling to Grow Your Career Strategies for effective networking Credentials look great on a resume, but how you present your accomplishments to others determines your ability to advance in your career. Say too much and it sounds like bragging. Say too little and you blend in with the other candidates. In a crowded talent pool, your ability to effectively tell your story is your key to standing out and being remembered.  more...
Goal Achievement Strategies for Business Professionals Don t just set a goal achieve it! Another goal set another goal forgotten The real question is why? Was this a goal that should have been set in the first place? What obstacles kept you from achieving it? Business professionals will tell you that the key ingredient to their success recipe is their ability to set a goal and achieve it. Have you mastered this skill? If not, it could be limiting  more...
What Every CEO Should Know About Their Sales Organization Ask the right questions to know if your sales team is on track 'Where are the sales?!' Every CEO knows how to ask this question, but the response does not tell if the sales team is performing optimally or is aligned with the corporate vision. Revenue used to roll-in, almost magically, through the front door. Now that the economy has slowed, CEOs need better predictors of performance to  more...
Prosperity Economic Strategies for Business Executives ...the soon-to-be-released book 'What Financial Planners Don't Tell You,' helps business professionals apply the principles of prosperity economics to create greater financial and life success. She teaches you practical strategies for balancing all aspects of your life, increasing your overall effectiveness. With prosperity economics, you learn how to pursue enriching activities that lead you and  more...
What Financial Planners Don t Tell Business Executives ...the soon-to-be released book 'What Financial Planners Don't Tell You,' helps business professionals develop a prosperity mindset. She dispels the myths associated with traditional financial planning and teaches you to leverage prosperity economics. The 7 principles of prosperity economics casts aside the old-fashioned, ineffective, traditional financial planning model and replaces it with  more...
What Financial Planners Don t Tell Business Executives ...the soon-to-be released book 'What Financial Planners Don't Tell You,' helps business professionals develop a prosperity mindset. She dispels the myths associated with traditional financial planning and teaches you to leverage prosperity economics. The 7 principles of prosperity economics casts aside the old-fashioned, ineffective, traditional financial planning model and replaces it with  more...
Should You Write a Business Book? What Every Potential Author Should Know Before Writing a Single Word As any published author will tell you, writing a book will help grow your business. But writing a book can consume massive amounts of time, cost a lot of money, and distract you from the business of serving your clients. Before jumping on the book-writing bandwagon, discover the questions to ask to determine whether it s the  more...
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