Online Task eLearning

Word XP Proficient Expert ...ng Word XP - Word XP Capabilities Screen Layout - The Task Pane - Title Bar, Menus & Toolbars View A Document - Views In Word XP - Normal View - Web Layout View - Print Layout View - Outline View Create & Open Documents - Create A New Document - Use A Template - Open An Existing Document Save Documents - Use The Save & Save As Commands - Save A File For Use In Another  more...

Access 2002 Basic ...r The Ask A Question List Box The Database Toolbar The Task Pane Navigating Between Task Panes The Clipboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status Bar Database Objects Opening A Sample Database About The Northwind Database The Main Switchboard The Database Window The Database Window Toolbar The Objects Bar Expanding & Minimizing The  more...

Excel 2002 Basic ...Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Hiding The Task Pane Showing The Task Pane The Formula Bar The Insert Function Button The Name Box The Worksheet Area Column Headings Row Headings The Select All Button The Vertical Scroll Bar The Horizontal Scroll Bar Sheet Tabs Inserting A Worksheet The Insert Dialog Box Renaming  more...

Outlook 2002 Volume 1 and Volume 2 ...ook 2002 Components - Contacts Outlook 2002 Components - Tasks Outlook 2002 Components - Notes Outlook 2002 Components - Deleted Items Microsoft Office Integration Internet Explorer Integration Defining The Outlook Window Defining The Outlook Window - Menus Defining The Outlook Window - The Outlook Bar Defining The Outlook Window - Toolbars Defining The Outlook Window - The Address  more...

Powerpoint 2002 Basic ...g Views The Drawing Toolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane Applying A Layout About Placeholders Color Schemes Closing The Task Pane Opening The Task Pane Entering Text Selecting Text Changing The Font Changing Font Size The Increase Font Size Button The Font Dialog Box Applying A Text Effect Previewing Changes  more...

Powerpoint 2002 Intermediate ... Animation Scheme Custom Animation The Custom Animation Task Pane Modifying Speed Of Effects Applying An Emphasis Effect Modifying An Effect Changing The Order Of Effects Selecting The Start Of An Event Effect Options Adding Sound To An Animation Timing Options Viewing ScreenTips Exit Effects Starting After An Effect The Fly Out Effect Motion Paths Resizing A Motion Path Custom  more...

Windows XP Advanced ...g A Restore Point Creating A Restore Point Scheduling A Task Adding A Scheduled Task Conclusion Lesson 4: Computer Maintenance Introduction Lesson Objectives Working With System Information Local Disk Drive Tools Check Disk Disk Defragmenter Disk Cleanup Cleaning Up Unnecessary Files Administrative Tools Using Task Manager Scheduled Tasks Adding An Additional Scheduled Task  more...

Word 2002 Basic ...Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Showing & Hiding The Task Pane Horizontal Ruler Overview The Status Bar Exploring Views Print Layout View Normal View Web Layout View Outline View The Vertical Scroll Bar Browsing By Object The Horizontal Scroll Bar Overview Of Menus The File Menu The Edit Menu The View Menu The  more...

Word 2002 Intermediate ...ntroduction Lesson Objectives Opening Word Overview Of Task Panes Opening An Existing Document Switching Between Task Panes The Clipboard Task Pane The Basic Search Task Pane Hiding The Task Pane The Ask A Question List Box Hiding White Spaces Showing White Spaces Multiple Selections Revealing Formatting Comparing Formatting AutoCorrect Demonstration The AutoCorrect Options  more...

Word 2002 Advanced ...arts Introduction Lesson Objectives Opening Word The Task Pane Inserting Headers & Footers Inserting A Picture In A Header Formatting Text In A Header Defining A Style The Style & Formatting Task Pane Switching Between Headers & Footers Inserting Text In A Footer Inserting Page Numbers Inserting A Section Break Creating A Different Header & Footer Creating A New Linked Or  more...

Delegating ...verything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to performing effectively as a manager and supports employee development. This course covers the best practices for  more...

Becoming a Manager Responsibilities and Fears Becoming a Manager: Responsibilities and Fears Promotion to management is obviously welcome and something to celebrate, but when the initial excitement is over, you may begin to wonder about your new responsibilities. Your main focus is now on managing the activities of others and ensuring that the company's resources are used effectively. Apprehensions about whether you are able to  more...

Managing Six Sigma Team Performance ...t (SSBB) Six Sigma Black Belts have the challenging task of managing the full spectrum of personal dynamics that characterize project teams. Each team member provides the team with unique strengths and weaknesses, and combining individuals into a team produces varied results. Besides providing the basic tools and structure for smooth team operation, and maintaining the integrity of the  more...

Probability Distributions and Measurement Systems Analysis in Six Sigma ...surement systems analysis (MSA) comes into play. MSA is a task in the Measure stage of the Six Sigma DMAIC process and is used to identify the variability caused by the measurement system itself. This course will examine how to calculate normal, binomial, Poisson, chi-square, Student's t-distributions, and F distributions. It will also look at how to assess the precision and accuracy of an  more...

Managing and Troubleshooting Windows Vista Systems Managing and Troubleshooting Windows Vista Systems Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Many of Microsoft Windows Vista's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting  more...

Oracle 11i Oracle Projects and Task Definition I Oracle 11i: Oracle Projects and Task Definition I Oracle To define project setup options and project types to manage project structuring, resources, and workflow  more...

Oracle 11i Oracle Projects and Task Definition II Oracle 11i: Oracle Projects and Task Definition II Oracle To recognize how projects are organized, and create and administer them  more...

Discover Outlook 2007 Level 3 ...gement program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective and entertaining. The course  more...

Discover Outlook 2007 Level 2 ...gement program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective and entertaining. The course  more...

Discover Outlook 2007 Level 1 ...gement program that combines e-mail, scheduling features, task management, and contact management. Outlook 2007 also contains collaboration tools, so information can be shared more effectively. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective and entertaining. The course  more...

Oracle Database 10g New Resource Scheduling and Task-Management Features Oracle Database 10g: New Resource, Scheduling, and Task-Management Features Oracle To identify the new resource, scheduling, and task-management features of Oracle 10g  more...

Project Data Management and Performance Project Data Management and Performance Microsoft Project managers often share Project 2007 data with other applications, such as Microsoft Excel and Microsoft Outlook. When importing and exporting information in this way, the information must first be sorted, filtered, and grouped to customize the information's appearance. Information also needs to be timely actual work performed, actual  more...

Creating and Designing a Project ...rate goal. And each project comprises a series of related tasks that culminate in a project deliverable. Microsoft Office Project 2007 is a comprehensive tool for project managers responsible for the overall design of projects, enabling them to engage in task assignment and management, resource allocation, costs, and budget control in an easy and intuitive way. Microsoft Office Project 2007  more...

Managing Your E-mail ... business day. But how do you balance this time-consuming task with the rest of your responsibilities so that it doesn't overwhelm you? This course introduces techniques for managing e-mail effectively. Tips for using folders and filters to organize e-mails for increased efficiency are addressed, and guidelines on what e-mails are OK to immediately delete are also covered. The course also  more...

Introduction to Business Analysis Planning ...ysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis approach based on the elements concerning your particular project, environment, and organization. It's equally important to clearly determine who your stakeholders are, who is responsible  more...

Outlook XP Proficient Expert ...gement program that combines e-mail, scheduling features, task management, and contact management. Outlook XP also contains collaboration tools, so information can be shared more effectively. Outlook XP / 2002 (Proficient) Outlook XP Basics Introducing Outlook XP - What Is Outlook XP? - Outlook Overview - Integration With Other Applications - Outlook Or Outlook Express?  more...

Excel XP Proficient Expert ... Excel XP - Excel XP Capabilities Screen Layout - The Task Pane - Title Bar, Menus & Toolbars Create & Open A Workbook - What Is A Workbook? - Creating A New Workbook - Use A Template - Open An Existing Workbook Save A Workbook - Use The Save & Save As Commands - Save A File For Use In Another Program View A Workbook - Normal View - Page Break Preview - Create Custom  more...

Bridge the Expectations Gap Bridge the Expectations Gap You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing  more...

The Facilitator Role The Facilitator Role Tired of wasting time at meetings that take too long and get too little accomplished? Learn to facilitate meetings that are both productive and time efficient. In this course, you will explore the foundations of the art of group facilitation. You will define the role of a facilitator, so that you can easily differentiate between facilitated groups and democratic or  more...

Facilitative Fundamentals Tools and Techniques Facilitative Fundamentals: Tools and Techniques You're heading into a room full of people coming at a problem from totally different perspectives. What techniques and tools will you use to create the synergy necessary to complete your mission? What do you need to get started? This second course in "The Successful Facilitator" series provides you with tips and techniques that will help you  more...

Negotiation Essentials Planning for Negotiation ... It's true that negotiating can sometimes seem a daunting task. But if you're properly prepared, you'll likely reach an outcome that benefits both you and the other party without too much stress. If you've ever gone into a negotiation without preparing, it's likely that you were reactive and unfocused, and you may have ended up with a less than desirable outcome. Proper planning would have  more...

Risk Basics Risk Basics In today's management revolution, risk is an inherent factor. Your success depends upon an ability to understand and operate in a mine field where opportunities abound, but disaster could strike at any moment. Avoiding disaster is no longer left to luck, but is carefully controlled through risk management. The information presented in this course on risk and hedging techniques  more...

Sales Manufacturing TM Identifying Sales Opportunities ...goes far to prevent trouble in business: for it makes the task easy, hinders confusion, saves abundance of time, and instructs those that have business depending, both on what to do and what to hope." For the sales professional, there is such a method that will make tasks easier, save time, and build a predictable sales machine. This method, called Sales Manufacturing(TM), is not a way of  more...

IT Project Management Essentials Testing Deliverables Closing IT Projects ...se of accomplishment. In addition, carrying out the final tasks of a project, particularly the task of archiving documentation, ensures that lessons learned are gathered and stored for the future. An orderly conclusion also helps guarantee that end users' needs and expectations have been met and that stakeholders are satisfied. This course describes the closing activities for IT projects,  more...

Oracle Database 11g R2 Database Diagnostics Flashsback Technologies ...ase 2 provides the Data Recovery Advisor which eases this task by automatically detecting errors when they occur and providing repair advice. The use of the Automatic Diagnostic Repository can also be used, which holds diagnostic information about critical error events. Flashback technology can be used when a logical corruption occurs in the Oracle database and you need to recover data quickly  more...

Marketing Essentials Place ...s and services into your customers' hands is not a simple task; a multitude of factors must be considered. How do you select the most effective distribution channels? Should you be targeting your distributors to help promote and sell your products, or should you appeal directly to consumers? How do you build strong relationships with distributors? Place, which focuses on the distribution of  more...

Deploying Windows 7 Using Zero-Touch Installation ...Windows 7 over a network with little interaction once the task sequences are created that contain all the information required for the installation. This includes different packages that contain all the software required, including drivers, applications, user state, and operating system files. The course demonstrates performing ZTI using MDT 2010 and System Center Configuration Manager 2007 by  more...

Cisco IINS 1 0 Network Security Using Cisco IOS Firewalls ... Implementing network-wide security can be a daunting task depending on the size and business of the company. Organizations must balance the cost in staff and equipment to implement a network security policy against the potential costs of network security breaches. Cisco provides several router-based solutions for implementing firewall features: basic traffic filtering capabilities using  more...

Monitoring Backups Recovery in Windows Server 2008 ...r 2008. This course discusses the use of Network Monitor, Task Manager, Event Viewer, Windows System Resource Manager, and the Resultant Set of Policy (RSoP), and demonstrates monitoring Active Directory. It also explores offline maintenance and the configuration of backup and recovery strategies including the use of Directory Services Recovery Mode (DSRM) to perform an authoritative or  more...

Managing SharePoint 2010 Pages Components ...anagement of this document storage is a common power user task. Workflows enable you to streamline the execution of existing business processes using SharePoint, and Web Parts provide additional functionality in how to display SharePoint information. This course examines the creation and customization of publishing pages, web part pages, and pages. In addition, this course explores the  more...

CompTIA Security 2008 Ports Protocols Network Security CompTIA Security 2008: Ports, Protocols & Network Security CompTIA SY0-201 CompTIA Security 2008 Edition Internetwork communications are the foundation of the modern Internet. Selecting the correct devices, properly configuring those devices, and placing them in the correct locations both within and outside a network to defend against attack is a task every network administrator faces on a  more...

Cisco TSHOOT 1 0 Planning Troubleshooting Processes for Networks ...erefore, revenue. Network troubleshooting is an essential task that a network engineer needs to be capable of performing. The more efficiently and effectively problems can be diagnosed and resolved, the lower the impact will be to the business. In complex environments, troubleshooting can be a daunting task, and the only way to diagnose and resolve problems quickly and effectively is by  more...

Preparing to Dismiss an Employee ...an Employee Dismissing an employee is never an easy task because it can be emotionally difficult. Also, dismissals can impact other employees and the company. If it's the right thing to do and you're well prepared, the dismissal can provide an opportunity for you to educate other employees, and improve employee morale and productivity. Being well prepared for dismissing an employee allows  more...

Delegation Essentials The Delegation Process ...o employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically, it examines the criteria for choosing which tasks to delegate and  more...

Management Maintenance of Windows 7 Client Systems ... as the use of Performance Monitor, Resource Monitor, and Task Manager. If CPU or memory resources are suspected to be causing problems, you may also want to leverage the Memory Diagnostic Tool or Windows ReadyBoost feature. For hard disk maintenance, the desktop technician will also want to be familiar with defragmentation and disk cleanup, the checkdisk and checkntfs tools, System  more...

CompTIA Network 2009 Troubleshooting the Network ...re available to troubleshoot network issues will make the task of finding and solving problems that much easier. This course describes basic troubleshooting practices, including the steps for information gathering and documentation, to use to solve all sorts of issues. Common issues that can occur in modern networks are outlined along with many of the different hardware and software tools that  more...

CompTIA Network 2009 Managing Monitoring the Network ...mpTIA Network 2009 N10-004 CompTIA Network 2009 The task of managing and monitoring a network falls to the network administrator. In order to do a thorough job, administrators need to be aware of the processes, procedures, and tools that they can and should use in order to accomplish their goals. Proper management and monitoring of a network can forestall many problems that commonly occur  more...

Oracle SOA Suite 11g Human Task Business Rules Components Oracle SOA Suite 11g: Human Task & Business Rules Components Oracle This course introduces the Human Workflow task component and its functionality. It also introduces you to Oracle Business Rules and its features.  more...

Using Task Lists Contact Lists and Notes in Outlook 2003 Using Task Lists, Contact Lists, and Notes in Outlook 2003 Microsoft To demonstrate how to use task lists, contact lists, and notes in Outlook 2003  more...

JavaScript Functions Regular Expressions ...in a reusable piece of code. Regular expressions ease the task of validating data in JavaScript programs. This course will explore how to use Function objects and useful predefined functions that are part of the JavaScript language. It will also detail the regular expression support built into JavaScript that allows developers to perform pattern matching and validation of user-entered data.  more...

Custom Controls Asynchronous Programming with VB 2008 ...rable and are able to respond to and handle more than one task at a time. This course looks at how Visual Studio 2008 and the .NET Framework 3.5 allow for the creation of custom controls and the use of asynchronous programming techniques to handle multiple processes. Specific topics covered include composite controls, customization and inheritance, using the BackgroundWorker component, and  more...

SQL Server 2008 Security Management ... database has the appropriate permissions to complete the task, for example, running a specific store procedure to access underlying objects. This course demonstrates how to create SQL Server logins, database users, and how to grant permissions, including server and database roles. It also addresses how to use encryption to protect a database and database data, as well as how to use  more...

SQL Server 2008 Database Management ...ce (Exam 70-432) Database maintenance is an ongoing task for SQL Server 2008 administrators. This requires the integrity of the database to be checked, the database size to be kept to a minimum by ensuring the files are the correct sizes, and maintenance tasks to be run regularly. SQL Server 2008 Transact-SQL provides DBCC statements, which in turn provide statements to maintain the  more...

SQL Server 2008 Database Monitoring and Performance ...cess that could be blocking a session from performing its task. Concurrency issues can arise when multiple users are trying to access the same data in a database. This course demonstrates how to use SQL Server Profiler, the Database Engine Tuning Advisor, Resource Monitor, and the data collector to monitor and tune the performance of the database. It also addresses how to use the Windows System  more...

Using SQL Server 2008 Messaging Full-Text Search Scripts Track Changes ...nents to ensure that database developers can perform many tasks within the database without having to create custom applications. SQL Server's Service Broker component allows developers to create applications that can work with other SQL Server components to complete a specific task by communicating using messages to relay the task information within the instance or between instances of SQL  more...

Oracle Database 11g R2 Moving Data Oracle Support ...tabase 11g Release 2 offers various ways to complete this task, including Oracle Data Pump, SQL*Loader, and the use of external tables. DBAs are also required to ensure that the database is up-to-date with the latest patches and that critical errors are resolved, which includes contacting Oracle for support. This course explores how to move data using Data Pump Wizards or the command line.  more...

Preparing for Successful Sales ...ful Sales Selling can be a demanding, even daunting task. How do you develop a persuasive sales pitch? What makes for an effective sales presentation? What do you do when customers raise objections during a sales pitch? How do you close a sale? This course provides insight into the answers to these questions while it teaches you how to prepare for and deliver effective sales presentations  more...

Developing Strong Customer Relationships Developing Strong Customer Relationships Developing strong customer relationships is essential for sustained sales success. Understanding your customers' needs and what they value is arguably the most important aspect of successfully developing and nurturing these relationships. Building customer relationships, however, is not a simple task it requires strong communication skills and an  more...

Negotiation Skills for Sales Professionals Preparing to Negotiate ...our proposal for both you and your customer isn't an easy task. This course provides direction on how to use a strategic negotiation process to strike effective, long-lasting, and profitable sales agreements with your customers. It focuses on the preparation stage of the process: setting clear objectives, prioritizing your concessions, and preparing thoroughly before you initiate negotiations.  more...

Managing Effective Business Meetings ...hether regular, recurring, or set up to achieve a special task, all meetings follow a core process: from opening on a positive note, through accomplishing the agenda items, to closing the meeting and following up. This course will lead you through that process, presenting best practices that will help you realize success as you fulfill your responsibilities as a meeting leader. It will show you  more...

Managing Resource Capacity in Project Server 2007 ... of resources, skills, availability, and costs to get the task done. To do this without overlooking a task or under or over-utilizing a resource is a project manager's ultimate goal. This course identifies the types of resources available to both project managers and project teams, and the management tools used to ensure the most efficient use of these resources using Microsoft Office Project  more...

Monitoring Controlling Closing Projects with Project Server 2007 ...a project gets underway, project managers need to monitor task progress and resource usage to address unexpected events. Performance metrics should be in place to provide snapshots of a project's progress, enabling project managers to be proactive in addressing areas of concern. They also need to confirm that both the administrative and contract closing procedures are implemented to ensure the  more...

Applying Leadership Basics ... the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate direction, and develop and maintain  more...

Access 2002 MOUS ...Access 2000. This includes speech recognition and the new Task Pane, as well as basic elements that compose an Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to manage multi-user databases. This course introduces students to the new features in Microsoft  more...

FrontPage 2000 Level 1 ...amining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage 2000. Students will learn the tricks to help them create, edit, and  more...

Getting Started With Project 2000 ... management, including creating deadlines, baselines, and tasks. This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers. Students will briefly explore the basics of project management, learn how to set a project`s start date, work with task relationships, and examine various task types. Students will also learn how  more...

How To Master Business Writing ...iness setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. How To Master Business Writing This course provides students with a review of the skills needed to write effective letters, memos, minutes, proposals, reports, and press releases. It also reviews basic spelling, punctuation, and  more...

Microsoft Access 2002 Core ...oft Access 2002, including speech recognition and the new Task Pane, as well as teaching them database creation and how to create and use tables, forms, filters and sorts, queries, and reports. This course will introduce students to the new features in Microsoft Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane, as well as the basic elements  more...

Microsoft Access 2002 Level 1 ...rom Access 2000, including speech recognition and the new Task Pane. This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective database should be designed and set up. After they learn how to create their own databases in Access, students will receive instruction in how to create and use the basic tools of  more...

Microsoft FrontPage 2002 Core ...amining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with  more...

Microsoft FrontPage 2002 Level 1 ...lities. The skills include becoming familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying themes; managing Webs; and previewing and publishing Webs. This course is designed to familiarize users with key introductory features of Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with  more...

Microsoft Office XP New Features This course introduces students to some of the new features of the Office XP suite. It covers the major new features of Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This course introduces students to some of the new features of the Office XP suite. It covers the major new features that apply to all of the applications, including smart tags and  more...

Microsoft Outlook 2002 Core ...rsonal preferences, and managing time using the Calendar, task, and note functions. This course will cover the basic features of Microsoft Outlook 2002. Topics covered include composing messages, sending messages, replying to messages, forwarding messages, creating contacts, scheduling appointments using the Calendar, entering tasks, and creating notes. Students will learn how to customize  more...

Microsoft Outlook 2002 Level 2 ... mail messages, propose alternate meeting times, and send task status reports. This course covers intermediate skills for Microsoft Outlook 2002. Topics covered include working with signatures, using the Personal Address Book and specialized mail features, categorizing contacts and messages, archiving mail, working with events and meetings, using the journal, and much more. Students will  more...

Microsoft Word 2002 Level 1 ...amining the working screen, getting familiar with the new Task Panes, creating new documents, modifying bodies of text, and previewing and printing documents. This course is designed to familiarize students with key introductory features of Microsoft Word, as well as introduce them to some of its new capabilities introduced with the 2002 version. Students will learn the tricks that will help  more...

Office 2000 Introduction ...e examining the working screen, getting familiar with new Task Panes, creating new documents, changing font attributes, modifying bodies of text, and formatting entire documents. Beginning with opening a workbook, students will progress to using the Office Clipboard to cut, copy, and paste items in Microsoft Excel. They will also enter text and formulas, move data, format worksheet appearance,  more...

Project 2000 Level 1 ...ics taught are basics of project management, start dates, task relationships, task types, master projects, and combining Project with other applications and the Web. This course introduces students to the various tools in Project 2000 that allow them to become more efficient project coordinators. Students will briefly explore the basics of project management, learn how to set a project`s  more...

Microsoft Project 2002 Level 1 ... become more efficient project coordinators. You?ll enter task information, work with task relationships, examine various task types, define working times, assign resources to tasks, enter costs, and establish the project?s baseline. Then, you?ll simulate changes to the project by splitting tasks, changing durations, and assigning additional resources. Reports, views, multiple projects, and  more...

Soft Skills Using MS Office Applications ... covered first with an emphasis on the audience. The next task discussed is writing, and then designing, slides. Visual effects are added, and finally, preparation and delivery of the speech are discussed. Business Writing Using Word provides students with a review of the skills needed to write successful and effective letters, memos, minutes, proposals, reports, and press releases. It also  more...

Word 2000 ...amining the working screen, getting familiar with the new Task Panes, creating new documents, changing font attributes, modifying bodies of text, managing files, and previewing and printing documents. As the course gets more advanced, students will see the addition of symbols, tables, and graphs. They will also apply borders and shading; use headers and footers; change tabs and styles; use,  more...

Word 2000 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. This course is designed to familiarize students with key introductory features of Microsoft Word 2000. Students will learn the tricks that will help them create, edit, and modify text-based  more...

Word 2002 ...ill examine the working screen, get familiar with the new Task Panes, create new documents, change font attributes, and preview and print documents. As the program gets more advanced it will teach students how to format paragraphs by using indents, line spacing, and tab stops; as well as dividing the document into sections using margins, page breaks, and columns. Finally, the course will teach  more...

Delegating ...s from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta ™s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you get the most value from every assignment. IMPORTANT NOTE: INTERNET EXPLORER (IE)  more...

Discover the Benefits of Self-Publishing! ...ide you with a systematic approach for accomplishing that task. You will learn how to format your manuscript so that it is ready for the printers; how to register your copyright, get your ISBN number, Library of Congress Number, and EAN; identify binding and paper options, and how to market your book and sell it. Course Description Fewer and fewer publishing companies are taking on new authors  more...

Java 2 -- Building Graphical User Interfaces ...eded when a single line of text is not enough for a given task. Finally, you will learn about the TextField classes that provide methods to set and retrieve the text of a Label object and to align the text within the object`s display. In the third unit, you will learn about various layout managers such as FlowLayout, BorderLayout, CardLayout, GridLayout, and GridBagLayout. This unit will  more...

Linux Complete Set ...ser data, application package installation, security, and task scheduling. Students will also learn how to administer and maintain file systems, accounts, printers and hardware devices with the Linux operating system, Linux Network Administration key areas of Linux network management, security, e-mail and domain servers. This course also teaches how to set-up Linux web servers as well as how  more...

Linux System Administration This course will teach students how to setup, install, maintain and administer a computer system using the Linux operating system. Topics include system installation and configuration, startup and shutdown, adding/deleting users, installing peripheral devices, backing up and restoring system and user data, application package installation, security, and task scheduling. Students will also learn  more...

Adobe RoboHelp Workshop ...study a sequence of RoboHelp tutorials to learn the basic tasks that professional help writers must know to do their work. Concurrent with the tutorials, you study techniques for task analysis and industry-standard format for writing style, headings, lists, tables, notices, and highlighting. During this course, there are four projects: you "model" a help system based on an existing compiled  more...

Comprehensive Leadership Training ...ants will be knowledgeable enough to confidently face the task of leading people in their teams and organizations.The text book prescribed for the course is: ?Leadership, Theory and Practice? Third Edition by Peter G. Northouse, Published by Sage Publications, Inc. ISBN 076192566X.The course consists of six sessions, each session lasting a week. Every session will involve four activities  more...

Effective Business Communication Series ...iness setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for  more...

Grant Writing Basics ...task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but require an investment in planning, resources,  more...

Microsoft Outlook XP Certification ...ay information, from e-mail and calendars to contacts and task lists. Welcome to Microsoft Outlook XP Certification Our Outlook XP provides a single location for organizing and managing all of your day-to-day information, from e-mail and calendars to contacts and task lists. Our interactive training series will guide you through this powerful scheduling and time management program and show you  more...

Outlook 2007 Level 2 ... using Quick Click Flags, perform various mail management tasks using rules, and organize Outlook items using color categories and Search Folders. The course also covers how to address messages using address books and distribution lists, send and respond to meeting and task requests, share Calendars over a network, publish Calendars to Office Online, send Calendar Snapshots, subscribe to  more...

QuickBooks Pro 2005 ...r business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement reconciliation and more. Learn one-on-one with one of the industry's foremost experts on Intuit products, Matt Harward. Matt has been training and consulting on computer software and hardware for over 10 years. He has been an official corporate presenter for Novell, HP, IBM,  more...

QuickBooks Pro 2006 ...r business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement reconciliation and more. Learn one-on-one with one of the industry`s foremost experts on Intuit products. Course Instructor: Matt Harward. Matt has been training and consulting on computer software and hardware for over 10 years. He has been an official corporate presenter for  more...

Word 2007 Level 2 ...sts, hyperlinks, and information found using the Research task pane. Paragraph formatting will also be examined, covering skills such as setting indents; changing line spacing and page orientation; setting tab stops; applying paragraph styles; and using Quick Style sets. Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course. Students will  more...

Build Your Own BIZ - Better Budgeting ...ill examine the budgeting process, and how to tackle this task in practical ways. The class includes video, text, and downloadable resources. Description of Course Better Budgeting will explore the following topics: Overview of budgeting Setting Goals Keeping the money people happy Ongoing budgeting Controlling cash Balance sheet Income statement Cash flow statement Predicting the future The  more...

Build Your Own BIZ - Using Financial Statements ...g and interpreting financial statements can be a daunting task. This course will help you understand what the various financial statements are used for, and help you use them to examine the financial health of your business. The class includes video, text, and downloadable resources. Description of Course Using Financial Statements will explore the following topics: The purpose of financial  more...

Certificate in Professional Technical Communication ... citations, making abstracts concise How-To Guides: doing task analysis, working with lists User Guides: planning large documents, working with chapters Instructional Material: developing sample scenarios, monitoring user performance Articles: including real-world examples, being conversational with dense content This course will look at these document types and explore the writing skills  more...

Mastering Presentation Skills for the Workplace ...task to many people, but it's also a crucial tool in career success. This course explains how proper preparation can help you deliver a more effective presentation, how to best structure message content to accomplish a presentation goal,provides tips and tools for improving your delivery skills for presentations, and shows you how to design a dynamic PowerPoint presentation and use other visual  more...

Communication and Leadership ...le and still the work isn't completed. You've delegated a task to another employee only to have it done incorrectly. You've sent an e-mail asking for extra help on a project to which you've had several negative responses. What's going on? While these situations could be the result of many different influences, you can eliminate one of the variables by ensuring that your communication style is  more...

Delegation the Personal Approach ...tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through the "Delegation: the Personal Approach" course, you will discover several important factors about delegation--how you  more...

Models for Managing Technical Professionals ...omy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of ways to motivate, manage, and lead technical  more...

Problem Performance Prevention ...e management, focusing on those aspects of the managerial task specific to preventing problem performance. This means employing an effective selection procedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the worker. For established workers, if you want to avoid problem performance, it is  more...

Problem Performance Identification ...perform better, for example in terms of the design of the task they are asked to perform. But there are also performance problems that stem from the workers attitude. In between these two there are performance problems which do not come from a disinterest in performing well, and are not system based issues, but are caused by the workers own ability to perform. Once there is clarity about  more...

Problem Performance Improvement It is, of course, not enough to be just aware of problem performance in an organization; a manager needs to know how to improve performance. Most managers will begin with relatively informal approaches to improving performance. This will often take the form of a discussion between the manager and the problem performer in which the manager will want to advise the worker of the problem and then  more...

Competitive Factors in Strategic Marketing You've got a great idea for a new product or service for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor  more...

Handling Organizational Change Simulation ...tructure, so this change could be difficult for you. Your task is to deal with this organizational change by managing your own reactions and applying appropriate behaviors. How you respond to, as well as influence, the change process will be key to determining whether the change is beneficial or detrimental to your position in the new organizational structure. This simulation is based on the  more...

IT Challenges Present and Future With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under  more...

Oracle Database 11g Managing Resources and Task Automation To identify ways to ensure that resources are being put to best use and database jobs are performed when they should be, using the Database Resource Manager and the Scheduler.  more...

Communicating for Results ...f a project team. Whether you want help with a particular task, or need someone else to undertake the task on your behalf, this course will show you how to approach those capable of giving you what you need. Secondly, this course will outline the communication required to maintain customer relationships during sensitive situations, such as when customers make a complaint, or you must deny  more...

The Inbound Call Center Inbound call center managers of this century will face many of the same challenges that their counterparts faced in the 20th century. The emphasis will still be on the development and acquisition of cost-effective methods to provide customers with the service they demand. By ensuring that you have a good knowledge base of the inbound call center industry, you are establishing a sturdy framework  more...

Professional Skills for Customer Service Agents ...ny different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering a few vital skills. "Professional Skills for Customer Service Agents" covers professional issues such as call-center ethics and call protocol; procedures and techniques for handling calls and gaining customer confidence; and questioning and  more...

Outlook 2000 - Proficient ...gement program that combines e-mail, scheduling features, task management, and contact management. Outlook 2000 also contains collaboration tools, so information can be shared more effectively. DiscoverWare's Discover Outlook 2000 combines audio, animation, and software simulation with a unique user interface to make the "discovery" of Outlook 2000 both effective and entertaining. The program  more...

Microsoft Project 2003 Fundamentals ...vers fundamental Project 2003 skills used in the areas of Task, Calendar, and Outlining management, manipulation of data, views and reports, and project updating, tracking, and conflict resolution. Learn To: Match Microsoft Project 2003 products with their features. Identify component parts of the Microsoft Project 2003 interface. Identify options in the New Project task  more...

Visual InterDev 6 0 Planning a Web Application ...l planning, technology selection, or Web site programming tasks. This series will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Web Site Planning Duration: 2 - 3 Hour(s) Identify the features of  more...

Frontpage 2000 Proficient User C ourse Overview This course prepares IT Professionals to create Web pages, create and maintiain Webs using FrontPage 2000. L earn To: Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding  more...

NetWare 5 Administration - Part 1 ...orkstation Duration: 1 - 2 Hour(s) Identify the tasks that are performed by a workstation to communicate with a network. Identify the functions of workstation hardware. Match workstation software with its functions. Sequence the steps involved in the process of dataflow between workstation hardware and workstation software. Identify the options that a network administrator  more...

NetWare 5 Administration - Part 3 ... directory and file rights required to perform a specific task. Match the directory and file rights with their descriptions. Identify the set of rights required to accomplish a given task. Identify the features of trustees. Identify the Novell Directory Services (NDS) object to be assigned as a trustee in a given scenario. Identify the concept of inheritance and block inheritance by  more...

NetWare 5 Advanced Administration - Part 2 ...k Printing Duration: 2 - 3 Hour(s) Identify the tasks to set up queue-based printing. Perform the steps to create a print queue object. Perform the steps to create a printer object. Perform the steps to create a print server object. Perform the steps to set up print services objects using the Quick Setup option. Identify the console command used to activate the print server.  more...

Oracle 11i10 Project Foundation Fundamentals Part 5 ...he processes involved in setting up project templates and tasks in Oracle Projects. The course also introduces the concept of extending project functionality and project lifecycles. Learn To: Identify features of a project template. Identify the steps to define a project template. Identify the uses of different Quick Entry options on a project template. Identify the  more...

Lotus Notes R5 Messaging and Working Remotely ... a group in the Personal Address Book. Create a personal task. Create a group task. Delegate a task. Reschedule a task. Convert a mail message to a task. Unit 3: Messaging: Working Remotely Duration: 2 Hour(s) Identify the advantages of working on server databases. Identify the advantages of working on local replica databases. Identify the advantages of working remotely using  more...

Oracle Database 10g Administration Workshop II Part 3 ...ing a custom Automatic Database Diagnostic Monitor (ADDM) task manually. Audience: The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Flashback Technology Identify features of  more...

Working with SAP R 3 v4 x ...enu Level. Menu System: Application Level. Menu System: Task Level. System Menu. Retracing the Menu Path. Transactions. Pattern of a Transaction. Calling up Transactions via Menus. Calling up Transactions via Codes. Transaction Entries. Working with Applications. New Session. Application in Standard Mode. Creating a New Session. Switching Between Sessions. Deleting a Session.  more...

Lotus Notes R5 Messaging and Working Remotely ... a group in the Personal Address Book. Create a personal task. Create a group task. Delegate a task. Reschedule a task. Convert a mail message to a task. Unit 3: Messaging: Working Remotely Duration: 2 Hour(s) Identify the advantages of working on server databases. Identify the advantages of working on local replica databases. Identify the advantages of working remotely using  more...

C Programming - Part 1 ... that uses the conditional operator to perform a specific task. Identify the result of the C code that used the switch statement to perform a specific task. Identify the result of code that uses the while statement to perform an iterative task. Identify the result of the code that uses the do..while statement to perform an iterative operation. Identify the result of the code that uses the  more...

C Foundation for Non-C Programmers - Part 2 ... statement to invoke an implicit member function with the task performed by the implicit member function. Identify the header of a member function definition for a specified scenario. Unit 2: Classes: Advanced Concepts Duration: 2 - 3 Hour(s) Match the depictions of different types of inheritance with their names. Identify the access specifications of the available class members to  more...

Oracle SQL Tuning Tuning SQL and the Optimizer ...ursors. Identify the language that will process a given task in the minimum possible time. Identify the methods used for maintaining a shared pool. Identify the contents of a shared SQL area. Sequence the steps performed in the Oracle Server for processing a SQL statement. Identify the benefits of sharing cursors. Identify whether or not the given pair of statements will share  more...

Oracle Form Builder Handling Multiple Object Relationships ...on. Create a mouse button action trigger for a specified task by using PL/SQL Editor. Identify the guidelines to follow while implementing the drag-and-drop functionality. Unit 2: Window and Canvas: RunTime Management Duration: 2 Hour(s) Match the window-interaction triggers with their characteristics. Match the built-ins used for manipulating windows with their functions. Write  more...

Oracle8 Database Administration - Manage an Instance ...Components Duration: 1 - 2 Hour(s) Identify the tasks of a database administrator. Match the terms associated with establishing a database connection with their descriptions. Identify the characteristics of a user process. Identify the characteristics of a server process. Match the memory structures of the System Global Area (SGA) with the information stored by them. Match  more...

Oracle Form Builder R6 Controlling the User Interface Programmatically ...Editor. Create a mouse button action trigger for a given task by using the PL/SQL Editor. Match the mouse system variables with their uses. Identify the guidelines to follow while implementing the drag-and-drop functionality. Unit 2: Window and Canvas: Runtime Management Duration: 1 - 2 Hour(s) Match the window-interaction triggers with their functions. Match the built-ins used  more...

Windows 2000 Professional Advanced User ... Move entries in the Start menu. Add a toolbar to the Taskbar by using the Taskbar shortcut menu. Remove a toolbar from the Taskbar by using the Taskbar shortcut menu. Move a toolbar on the Taskbar by using the drag and drop method. Unit 2: Windows 2000: Advanced Features Duration: 2 - 3 Hour(s) Match the system tools available in Windows 2000 with their functions.  more...

SQL Server 7 0 System Administration - Part 1 ...management tool with its automated routine administrative task. Identify the types of login authentication recognized by SQL Server. Match the role to its definition. Sequence the steps for validating permissions. Match each system and user database with its description. Match each database object with its definition. Identify the valid formats of object names. Match each system  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 5 ...n which MFC ODBC functions are called to complete a given task. Create an ODBC database application. Create a display for the database application. Modify an ODBC database application to manipulate the database. Modify an ODBC database application to filter the records that satisfy the criteria entered by the user. Identify the advantages of using DAO to connect to a database. Match the  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 ...load a page by using Content Analyzer. Match the common tasks performed in managing links with their procedures. Fix a broken link by using Windows NT Explorer. Generate a Site Summary report by using Content Analyzer. Identify the uses of a Site Summary report. Match the preconfigured searches in Quick Search with their purposes. Display the properties of all the images that do not  more...

Outlook 2000 Proficient User ...intain a contact list, and organize their activities with tasks, notes, and journal entries. L earn To: Arrange meetings and contacts. Record tasks, journal and notes entries. Integrate and customize Outlook 2000. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft Outlook 2000. Students will learn the basic  more...

Outlook 2000 Expert User ... Folders. Grant permissions to other people to access a Tasks folder. Delegate access to a private folder to another person. To gain access to another person's private folder. Open an item in a public folder. Publish a Net folder to share a Calendar across the Internet and grant permission to users. Subscribe to a Net Folder. Identify the different types of standard forms.  more...

Frontpage 2000 Proficient User Course Overview This course prepares IT Professionals to create Web pages, create and maintiain Webs using FrontPage 2000. L earn To: Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of  more...

NetWare 5 Administration - Part 3 ... directory and file rights required to perform a specific task. Match the directory and file rights with their descriptions. Identify the set of rights required to accomplish a given task. Identify the features of trustees. Identify the Novell Directory Services (NDS) object to be assigned as a trustee in a given scenario. Identify the concept of inheritance and block inheritance by  more...

NetWare 5 Advanced Administration - Part 2 ...k Printing Duration: 2 - 3 Hour(s) Identify the tasks to set up queue-based printing. Perform the steps to create a print queue object. Perform the steps to create a printer object. Perform the steps to create a print server object. Perform the steps to set up print services objects using the Quick Setup option. Identify the console command used to activate the print server.  more...

Microsoft Works Suite 2005 Creating Documents .... Learn To: Start Microsoft Word from Works Task Launcher. Save a document. Identify options for printing documents. Audience: A home computer user with basic to intermediate skills who wants to use a personal computer competently and as a productivity tool. No specific level of PC or general IT literacy is assumed. Deployment: Self-Study Language  more...

Introduction to Microsoft Works Suite 2005 ...s as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Works. Learn To: Open the Works Task Launcher from the Start menu. Identify features of the Works Task Launcher. Identify features of the Programs page in the Works Task Launcher.  more...

Lotus Domino R5 System Admin Part 9 Managing a Notes Domino Env ...at perform specific functions. Identify the views in the Task pane of the Replication tabbed pane that perform specific functions. Identify the options in the Task pane of the Configuration tabbed pane that perform specific functions. Identify the option in the Tools pane of the People & Groups tabbed pane that will be used in a specified scenario. Identify the option in the Tools pane of  more...

Lotus Notes R5 System Admin Part 10 Monitoring a Notes Domino Env ...monitor mail and database replication; and perform backup tasks, restore lost IDs and passwords, and recover lost data. L earn To: Identify the monitor server, database and user activity on the Domino server. Monitor the statistics and events of Domino servers by using monitors, probes and event messages to ensure the integrity of the Domino system. Monitor mail and database  more...

International Business Essentials Succeeding as a Global Manager ...nancial Services Division. You have been charged with the task of filling a new marketing management position in Frankfurt, Germany. In your first meeting, you will discuss the qualities a global manager should possess with Caroline Harris, the Director of Marketing, and Ronald Spear, a Marketing Manager who will be involved in this phase of the hiring process. Next, you will meet with Nathan  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ... part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to recover from the loss of a Recovery Catalog and Control  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...omputer; and identify the tab used to perform a specified task in DirectX Diagnostic and troubleshoot resources on a Windows 2000 computer. L earn To: Identify the System Monitor counters used to provide information about resource utilization and interpret them. Identify and log network traffic data by using Network Monitor. Identify and optimize resource utilization on a Windows  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...omputer; and identify the tab used to perform a specified task in DirectX Diagnostic and troubleshoot resources on a Windows 2000 computer. L earn To: Identify the System Monitor counters used to provide information about resource utilization and interpret them. Identify and log network traffic data by using Network Monitor. Identify and optimize resource utilization on a Windows  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...r IT Professionals who are responsible for administration tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Workstation: Configuring and Managing Duration: 3 - 4 Hour(s)  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin ...r IT Professionals who are responsible for administration tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first three courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Workstation: Configuring and Managing Duration: 3 - 4 Hour(s)  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...r IT Professionals who are responsible for administration tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Duration: 1 - 2 Hour(s) Match the  more...

Project 2000 Fundamentals ...ject 2000. Create a project file. Create and schedule tasks in MS Project 2000. Add, assign, and modify resources, add costs on resources, and create and assign calendars in MS Project 2000. Track the schedules, work and costs of a project plan visually, display the actual plan with the baseline plan, set reminders, and send workgroup messages. Communicate project information by  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...the Windows 2000 Professional CD-based image by using the taskbar. Configure the computer naming convention in the Active Directory Users and Computers console for RIS client computers. Prestage an account for the RIS client computer by using the shortcut menu. Configure the client installation options in the Active Directory Users and Computers console by using the shortcut menu. Install  more...

Project 2000 Proficient User ...unctions to manage a project. Manage multiple projects, tasks, and resources. Create and applying a template to create a new project. Customize tables, views, groups, outlines, filters, timescales, bar styles, custom forms, and the accessibility and user options. Track projects and customize Project Central. C ontent Emphasis Skills-Based A udience This course is intended  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...a group appointment. Create a Multi-User list. Create a task. Create a reminder note for another person. Create a folder using the GroupWise client. Link a message to a folder using the GroupWise client. Share a folder using GroupWise. Track the status of a message using GroupWise. Identify the features of the GroupWise address book. Create a personal address book using GroupWise.  more...

Exchange 2000 Infrastructure Design--Part 2 ... your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course also deals with assessing your client's needs and determining which of the many mail clients available makes the most sense for  more...

Java Operations Flow Control ...ode that uses the while statement to perform an iterative task. Identify the result of executing code that uses the do-while statement to perform an iterative task. Identify the result of executing code that uses the for statement to perform an iterative task. Identify the result of executing code that uses the break statement to terminate an iterative loop. Identify the result of  more...

Java Operations Flow Control ...ode that uses the while statement to perform an iterative task. Identify the result of executing code that uses the do-while statement to perform an iterative task. Identify the result of executing code that uses the for statement to perform an iterative task. Identify the result of executing code that uses the break statement to terminate an iterative loop. Identify the result of  more...

SCO SVR 5 --Part 1 Basic Administration ...kground: The Unix shell environment. Understand the multi-tasking, multi-user nature of the Unix environment. Identify the hardware/software and file structure used in Unix systems. Understand basic networking. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Installation and Startup Duration: 2 - 3 Hour(s) Identify the function of the Unix system administrator.  more...

SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks This is the final course in a five part series that teaches how to manage SQL Server 2000 transactions and locks. This course will cover how to import and export data, and how to transform data with DTS. Additionally, users will learn how to manage distributed queries and linked servers, create transactions, manage locks, and how to troubleshoot transactions and locking. Learn To: o Identify  more...

Office XP New Features Part 1 Overview Word Excel PowerPoint ...eatures of smart tags in Office XP. • Identify the task panes in Word 2002. • Translate text in Word 2002. • Identify the features of the Word Count toolbar. • Identify the features of the real-time data (RTD) function. • Identify the functions of the Stock Quote smart tag. • Create a data connection file from an Office XP data source in the My Data  more...

FrontPage XP Curriculum ...s essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This curriculum consists of two Skill Builder courses: Course 74091 Microsoft FrontPage 2002 Proficient User Course 74092 Microsoft FrontPage 2002 Expert User Learn To See individual course descriptions for specific  more...

FrontPage XP Curriculum ...s essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This curriculum consists of two Skill Builder courses: Course 74091 Microsoft FrontPage 2002 Proficient User Course 74092 Microsoft FrontPage 2002 Expert User Learn To See individual course descriptions for specific  more...

Frontpage XP Proficient User ...zation and management of a Web site is covered as well as Task management. Features such as SharePoint Team Services and FrontPage Server extensions are also presented in the course. Learn To • Identify Internet concepts. • Identify features of FrontPage 2002. • Match FrontPage 2002 views with their purposes. • Create a one-page Web site. • Create a Web  more...

Frontpage XP Proficient User ...zation and management of a Web site is covered as well as Task management. Features such as SharePoint Team Services and FrontPage Server extensions are also presented in the course. Learn To • Identify Internet concepts. • Identify features of FrontPage 2002. • Match FrontPage 2002 views with their purposes. • Create a one-page Web site. • Create a Web  more...

Outlook XP Proficient User ...course covers the advanced skills of scheduling meetings, Tasks, and working with Outlook Journal and Notes. Learn To • Plan a single meeting by inviting attendees and booking a resource. • Plan a recurring meeting. • Invite an additional attendee to a scheduled meeting. • Identify features of the Tasks folder. • Create a single task. • Create a  more...

PowerPoint XP Expert User Course Overview This course builds on the skills acquired in the PowerPoint 2002 Proficient User course (74041), and enables the learner to master advanced skills in PowerPoint. The course covers presentation enhancements, using and inserting charts and tables, importing objects and making the final presentation as professional as possible. Learn To • Modify a Slide Master. •  more...

Word XP Fundamentals ...n documents. • Identify functions of the Clipboard task pane. Audience The audience for this course includes End Users, Technical Managers, Help Desk/Support, Network Designers and Project Managers. Learners should have a working knowledge of Microsoft Windows and the Internet, and should have experience with Word 2002 Fundamentals. Content Emphasis Skills-Based Deployment  more...

Word XP Proficient User ... Compare paragraph formats by using the Reveal Formatting task pane. • Remove formatting from text. • Create a table in a document. • Create a table by using Table AutoFormat. • Add borders and shading to a table. • Merge cells in a table. • Modify rows and columns in a table. • Modify properties of a table. • Sort data in a table.  more...

SAP R 3 Variant Configuration Config Scenario ...: - Object Dependencies in BOMs. - Object Dependencies in Task Lists. a Price Determination in Sales: - Material Prices, Surcharges and Discount. - Language Specific Condition Texts. - Creating Object Characteristics. - Variant Table for Price Conditions. - Dependencies for Price Determination. - Assigning Price Determination. - Effects of Product Variants on Sales. a Price  more...

Windows XP Prof User Fundamentals ...omain mode. o Find a file by using the Search Companion task pane. o Identify features of file and folder tasks in Windows XP. o Identify features of folder views in Windows XP. o Match new features of Internet Explorer with their functions. o Identify new features of Outlook Express. o Identify features of the Add Network Place Wizard. Audience The intended audience for this  more...

WebSphere MQ Essentials System Administration II ...articipants may provide support to others performing this task. IBM WebSphere MQ Essentials Introduction and IBM WebSphere MQ Essentials System Administration I or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives  more...

WebSphere MQ Essentials System Administration I ...articipants may provide support to others performing this task. IBM WebSphere MQ Essentials Introduction or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Installation and Configuration (1.5 - 2 hours)  more...

WebSphere MQ Essentials System Administration I ...articipants may provide support to others performing this task. IBM WebSphere MQ Essentials Introduction or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Installation and Configuration (1.5 - 2 hours)  more...

WebSphere MQ Essentials System Administration II ...articipants may provide support to others performing this task. IBM WebSphere MQ Essentials Introduction and IBM WebSphere MQ Essentials System Administration I or equivalent knowledge are a pre-requisite of this course. Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...an be determined in Windows XP Professional. o Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. o Identify commonly used measures available for monitoring processes in Windows XP Professional Task Manager. Audience The intended audience for this course includes IT professionals that are new to the Windows XP  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...an be determined in Windows XP Professional. o Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. o Identify commonly used measures available for monitoring processes in Windows XP Professional Task Manager. Audience The intended audience for this course includes IT professionals that are new to the Windows XP  more...

Publisher 2003 ... To identify options in the New Publication task pane. To identify features of Publisher interface components. To create a personal information set. Audience Home-users, end-users. Windows experience is helpful as a pre-requisite to this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE  more...

Organizational Skills Time Management ... activities. Assemble an effective task list. Avoid poor work habits. Complete the planning process. Identify the difference between important and urgent issues. Overcome the tendency to procrastinate. Simulation Overview: In this  more...

Project 2002 Fundamentals ... using Project 2002. It covers how to create and schedule tasks, how to create and use a Work Breakdown Structure (WBS), how to create and assign resources, and how to create and use calendars. The course also deals with filtering, grouping, sorting, working with task views, project baselines, and how to track and update projects. Learn To: o To match Microsoft Project 2002 products with  more...

Visual Basic NET-Web Based Development Part 1 ...n files. o Implement an ASP.NET Web application project task. o Identify the steps to execute an ASP.NET Web application project. Unit 2: Microsoft .NET Programming Languages (2 - 2.5 hours) o Identify benefits of multiple-language support. o Match components of Common Language Runtime (CLR) with their functions. o Sequence the stages in the runtime compile and execute process.  more...

Macromedia Fireworks MX Part 2 Macromedia Fireworks MX provides the tools for creating and producing web graphics and interactivity. It presents a single integrated, web-centered environment. This course presents the concepts of adding interactivity including slices, rollovers, and image maps. The learner is introduced to the creation of basic animations and also how to export web graphics created in Fireworks. Learn To  more...

Works 2003 Creating Documents ...rn To Start Word from Works Task Launcher. Save a document by using the Save As command. Identify options for editing text. Deployment Options e-Learning Language Options US English Total Learning Time 2 hours Objectives Unit 1: Works Word Fundamentals (2 hours)  more...

Lotus Domino R6 Admin New Features Curriculum The IBM Lotus Domino 6 Administration New Features Curriculum includes the courses that provide an introduction to the new features of Domino 6. Students will learn how to set up and secure the administration environment, and about policy-based management. Students will also learn to manage Web users and files, to control mail and about LDAP enhancements and performance optimization. This  more...

Lotus Domino 6 for Release 5 Administrators Part 1 This course provides an introduction to the new features of Domino 6. You learn how to set up the administration environment and how to secure it. Finally, you learn about policy-based management. Learn To: o To match options available when installing Domino 6 server software with their functions. o To identify Domino 6 server configuration enhancements. o To identify the steps involved  more...

Lotus Domino 6 for Release 5 Administrators Part 2 This is the second course of the series on the new features of Domino 6. This course teaches how to manage Web users and files. You will also learn how to control mail and about the LDAP enhancements in Domino 6. Finally, you learn about performance optimization in Domino 6. This includes monitoring the server environment and the various methods used to improve performance. Learn To: o To  more...

Understandng Wireless Sol Part 2 IEEE 802 11 Standards WLANs ...ute of Electrical and Electronics Engineers (IEEE) 802.11 task groups with their functions. Identify features of Wireless Fidelity (Wi-Fi) Certification. Identify features of Wireless Local Area Network (WLAN) access points (APs). Identify features of wireless client adapters. Identify uses of Wireless  more...

Budgeting Capital Budgeting ... If you are successful in doing so, she will give you the task of reviewing the current capital budget requests she is considering and promote your title to that of Budget Coordinator. Unit 2: The Capital Budgeting Process (0.5 - 1 hour) Sequence the steps of the capital budget process. Identify information that should be included in a  more...

Communicating w Difficult People Handling Difficult Co-Workers Communicating with Difficult People: Handling Difficult Co-Workers offers the student information on how to define difficult co-workers, cope with their difficult behavior, and resolve conflict caused by the negative behavior. The program describes the proper methods to address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the  more...

Call Center Mgt Managing an Inbound Call Center ...ganization. As a business consultant for Icon, it is your task to identify the needs of the WCAA and explain the benefits of a call center. Unit 2: Establishing the Call Center's Structure (0.5 - 1 hour) Select building considerations. Identify types of call center layouts. Sequence the process for forecasting call volume.  more...

Call Center Mgt Managing Motivating Your Staff ...'s Power Systems Division, you have been charged with the task of establishing a plan to reduce employee turnover by five percent over the next fiscal year. Currently, all call center employees receive formal technical skills training, but no soft skills training. In the first meeting, you will develop a plan to reduce turnover with Dean Kramer, the Director of Sales. Your next goal will be to  more...

Exit Interviewing Skills Preparing for an Exit Interview ... now up to 17 percent, and upper management has created a task force to find a way to lower that rate. As the Human Resources Director, you were assigned to the task force along with Jessica Stone and Terry Jones. Your goal in this meeting is to convince Terry of the usefulness of exit interviews. You must discuss what types of exit interviews exist and help the team choose a type of interview  more...

Outlook 2003 Proficient User ...ow. To identify options in the Task window. To identify options for responding to an assigned task. To identify options in the Appointment window. To identify options in the Calendar Options dialog box. To schedule a meeting. Audience The target audience  more...

Delegation Understanding Delegation ...se ends with useful teaching centered on when to delegate tasks and how to create delegate profiles. Learn To To identify the benefits of delegation To identify delegation styles To identify tasks that should be delegated To identify the guidelines for monitoring progress on  more...

Delegation The Delegation Process ... To identify guidelines for prioritizing and grouping tasks To identify key issues to consider when appointing a delegate To identify guidelines for preparing a brief To identify guidelines for monitoring delegates To identify how to monitor task areas that carry risk Audience  more...

Delegation Monitoring Evaluating Results ...ne such areas as how to review delegates, how to maintain task boundaries, how to support delegates, and how to deal with delegates who offer resistance. Delegates need to be assisted in their development through coaching, trust and motivation, and this course teaches strategies in all these fields. To help them to get the best results from delegates, delegators are taught the value of  more...

HIPAA Privacy Insurers ...eam at a large insurance firm. You have been assigned the task of bringing the staff up to date on HIPAA. You have attended a number of informative HIPAA seminars, but you will require several more training sessions before you are certified by HIPAA. Unit 2: HIPAA and Privacy (0.5 - 1 hour) Identify purposes of the Privacy Rule. Identify what  more...

HIPAA Privacy Business Associates ...am at a claims repricing firm. You have been assigned the task of bringing the staff up to date on HIPAA. You have attended a number of informative HIPAA seminars, and today you meet with several others to discuss HIPAA basics. Unit 2: HIPAA Privacy Rule (0.5 - 1 hour) Identify the purposes of the Privacy Rule. Identify what the Privacy Rule  more...

Access 2003 Fundamentals ... To identify options in the New File task pane. To identify functions of database object views. To identify options in the Table Wizard. To identify table field properties. To create an input mask for a table field. To identify options in  more...

Word 2003 Proficient User ... Identify options in the Clip Art task pane. Identify options for inserting a drawing object in a document. Identify options for modifying a graphic. Create a chart in a Word document. Insert a diagram in a Word document. Identify options on the Diagram  more...

Word 2003 Fundamentals ... Identify options in the Styles and Formatting task pane. Identify options in the Reveal Formatting task pane. Identify options for aligning, indenting, and spacing using the Paragraph dialog box. Apply borders and shading to a paragraph. Identify options for customizing bullets and numbering.  more...

PowerPoint 2003 Fundamentals ... To identify options in the New Presentation task pane. To match types of PowerPoint views with their functions. To identify methods for adding text to slides. To identify options for adding an AutoShape to a slide. To identify methods for modifying an AutoShape.  more...

Cross-Functional Teams Cross-Functional Team Development ...so provides information about encountering and overcoming task achievement challenges, as well as evaluating and recognizing team successes. Learn To Apply the guidelines for effective team communication. Conduct and facilitate a cross-functional team meeting. Complete a Gantt chart.  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...iate MTS command line utility used to perform a specified task. Identify the item in the MTS Explorer interface used to view specific information. Identify appropriate View menu items used to display information in a specific way in the MTS Explorer. Unit 2: Maintaining Packages in MTS Duration: 2 - 3 Hour(s) Set up an MTS server to deploy packages by using the Action menu in the  more...

Oracle8 Backup and Recovery - Strategies and Backups ...t series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course, users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally, users will be presented with the components and features of  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...-part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to recover from the loss of a Recovery Catalog and Control  more...

MS Office 2003 Introduction to Office 2003 ... Identify options in the New Document task pane. Match Formatting toolbar options with their functions. Identify elements of the Excel interface. Identify options in the New Workbook task pane. Match data types with their descriptions. Identify elements of  more...

Lotus Domino R5 Migrating From R4 x ...s client component that should be used to perform a given task. Identify the Domino Administrator client component that should be used to perform a given task. Identify the Domino Designer user interface components that should be used to perform a given task. Identify the Internet messaging features in Domino R5. Identify the message management capabilities of Domino R5. Identify the  more...

Lotus Domino R5 Development Part 2 Application Devel Fundamentals ...s that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to create a database in Domino Designer and identify the elements of the database; and automate and secure databases by using Domino Designer. L  more...

Lotus Domino R5 Development Part 4 Making Your Application Run ...s that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the object-oriented hierarchy for Domino objects; identify the various rules while writing formulas; identify the different type of  more...

MS Office 2003 New Features for Office Users ... To identify features of the Research task pane. To match features of the Excel List with their functions. To identify benefits of eXtensible Markup Language (XML) in Word. To attach an eXtensible Markup Language (XML) schema in a Word document. To identify benefits of  more...

Windows NT 4 0 Core Technologies Support - Part 3 ...r supporting applications. Manage the applications with Task Manager and the Command Prompt. Identify the common application-related problems in Windows NT. Identify the Windows NT components that provide networking capabilities. Describe the evolution of the Internet and the Intranet. Identify the features of the network protocol. Install and configure the TCP/IP, NWLink and  more...

Oracle8i Database Admin Manage an Instance ...re Components Duration: 1 - 2 Hour(s) Identify the tasks of a database administrator. Match the terms associated with establishing a database connection with their descriptions. Identify the characteristics of a user process. Identify the characteristics of a server process. Match the memory structures of the System Global Area (SGA) with the information stored by them. Match the  more...

SAP R 3 3 0 Fundamentals ... keys. Understand how a complete business management task is processed. Evaluate query results as a result of calling transactions. C ontent Emphasis Conceptual A udience This course is intended for end users of all SAP R/3 applications. It is suitable for users of all levels including data processing personnel and management. Participants should have a basic  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS Course Overview This is the third course in a four-part series of the Microsoft Windows 2000 Network - Designing a Network Infrastructure curriculum which prepares participants for Microsoft Exam 70-221. This course provides participants with an opportunity to learn how to design a Routing and Remote Access Service (RRAS) network, Remote Authentication Dial-In User Service (RADIUS) network, IP  more...

Windows 2000 Designing a Network Infrastructure--Part 3 WANS ... Identify the tab that enables you to perform a specific task while configuring demand-dial interface properties. Identify the shortcut menu option that enables you to perform a specific task for changing demand-dial routing configuration. Identify the appropriate decision in a specific scenario based on the demand-dial routing implementation guidelines. Identify the appropriate demand-dial  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...nagement and Optimization 0.5 - 2 hours o Identify the tasks that constitute a network service management strategy. o Identify the guidelines for selecting an appropriate DHCP service management strategy. o Select an appropriate DHCP service management strategy that meets specified business requirements. o Analyze DHCP service management strategies that are used to meet various business  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...r IT Professionals who are responsible for administration tasks in a single-domain Windows 2000-based network. Participants should have completed Microsoft Windows 2000: Administration (Course Series 72410 - 72412) and the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Duration: 1 - 2 Hour(s) Match the  more...

CIW Dynamic Server Pages Part 1 ...t uses PHP variables and constants to perform a specified task. • Identify the PHP operator that is used to generate a specified result. • Select the piece of code that uses PHP statements to perform a specified task. • Identify the piece of code that uses PHP variable functions to perform a specified task. • Identify the output of a specified piece of code that uses PHP  more...

SAP R 3 Workflow Scenario ... Learn To: a Simple Workflow scenario. a Tasks. a Event linkage. a Containers and bindings. a Multi-level Workflow scenario. a Multistep tasks. a Implementing the Workflow. a Starting and monitoring the scenario. Audience This course is for employees of the relevant departments, employees in development, and employees in R/3  more...

Dir Database Int Using DirXML Part 3 Netscape Dir Server eDirectory ...ab of Netscape Console that is used to perform a specific task. o Create a Netscape Directory object by using Netscape Console. o Modify the properties of a Netscape Directory object by using Netscape Console. o Set access permissions for a Netscape Directory object by using Netscape Console. Unit 2: Setting Up the Netscape/LDAP Driver 2 - 3 hours o Identify the implications of the  more...

A 2003 OS Technologies Part 3 Troubleshooting This course presents students with both theoretical and practical instruction on procedures for diagnosing and troubleshooting common operating system problems. Problems with the installation and startup processes, resources for troubleshooting, common problems will all be presented. This course will also cover managing the registry, system files, and memory. Learn To  more...

Excel 2003 Fundamentals ...r file format. Identify Excel 2003 task panes. Identify data types. Identify options for clearing data. Identify options in the Find and Replace dialog box. Identify options in the Go To Special dialog box. Sort data in ascending and descending order.  more...

Organizational Behavior The Organizational System ...usting to the change. With Paul a a s help, it is your task to explain Icon's structure to Robin and Colleen. URTH Industries was managed by a progressive Boundaryless structure. Icon's structure is a Team Structured Matrix. Your success will ensure Robin's and Colleen's enthusiasm for joining Icon. Unit 2: Job and Workspace Design (0.5 - 1 hour) • Identify  more...

Windows Server 2003 Managing a Server Env Part 3 ... To identify features and functions of Task Manager. To identify features and functions of the Performance console. To identify features and functions of counter logs. To match counter log file formats with their features and functions. To identify options to create an  more...

Windows Server 2003 Managing a Server Env Part 3 ... To identify features and functions of Task Manager. To identify features and functions of the Performance console. To identify features and functions of counter logs. To match counter log file formats with their features and functions. To identify options to create an  more...

Moving from Technical Professional to Mgr Managing the IT Dept ...am that Jennifer Stein, IT Manager, is organizing for the task. Mike is more concerned with his job as help desk manager, whereas Jennifer is more concerned with the issue of downtime and not convinced that there should be a help desk at all. Unit 2: Hardware, Software, and Security (0.5 - 1 hour) Identify methods for pricing hardware and software. Identify guidelines for evaluating  more...

Implementing Managing MS Exchange Server 2003 Administering ...tify steps to create recipient objects using the Exchange Task Wizard. Identify the procedure for deleting and reconnecting mailboxes. Identify key aspects of Internet client access protocols supported by Microsoft Exchange Server 2003. Identify Internet client types used to access Microsoft Exchange Server 2003. Identify advantages of using a front-end and back-end server topology.  more...

Changing Corporate Culture ...appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the challenges of  more...

Communicating to Get Results ...hat someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various forms of communication, you'll be able to extend your influence at work even  more...

Change Management ...ent plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in the versions of a project and managing these versions properly. Changes in the organisation or a project can be initiated from within the  more...

Effective Project Management Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project.  more...

Acid-Base Insight Generator ...arning acid-base metabolism has always been a challenging task for healthcare students, both nurses and physicians. Nevertheless, as acid-base disturbances are life threatening and demand rapid analysis and correction, their understanding is of critical importance. The acid-base Insight Generatora was designed to endow the students with both the knowledge and understanding of acid-base  more...

SAP PM102 - Intermediate SAP Plant Maintenance ...ance applications. Course Goal: - Learn how to create task lists, measuring points, warranties, inspection methods, etc. - Create maintenance notifications and orders - Create & schedule maintenance plans - Run important maintenance reports Release: ECC 6. 0 (newest SAP release) Audience: - End users - Plant Maintenance workers and supervisors Prerequisites: - Basic  more...

SAP HR102 - Organizational Management ...ositions organizational units in expert mode -Work with task and task catalogs -Basic org. structure reporting Release ECC 6. 0 (newest SAP release) Audience: -End users -Human Resource professionals Prerequisite: -Basic SAP skills (SAP101) -A general understanding of human resource terms Exam & Certificate: -Approx. 80+ questions -Certificate of Completion  more...