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Outlook 2002 Volume 1 and Volume 2

...ook 2002 Components - Contacts Outlook 2002 Components - Tasks Outlook 2002 Components - Notes Outlook 2002 Components - Deleted Items Microsoft Office Integration Internet Explorer Integration Defining The Outlook Window Defining The Outlook Window - Menus Defining The Outlook Window - The Outlook Bar Defining The Outlook Window - Toolbars Defining The Outlook Window - The Address
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Outlook 2002 Volume 1 and Volume 2
Windows XP Basic

...esktop Shortcut Managing Files Using My Computer System Tasks Other Places Viewing Folder Options Viewing Files As Thumbnails Viewing Folders As Tiles Viewing Folders As Icons Viewing Folders In A List Viewing Folders In Details Opening A File Using Windows Explorer Editing An Open File Working In Windows Explorer Opening An Application Using Windows Explorer Changing The View In
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Windows XP Advanced

...iles Administrative Tools Using Task Manager Scheduled Tasks Adding An Additional Scheduled Task System Properties Device Manager Windows Troubleshooters The Video Display Troubleshooter Windows Update Conclusion Lesson 5: The Accessibilities Group Introduction Lesson Objectives Opening The Magnifier Customizing The Magnifier Tracking Options Inverting The Colors Of The
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Administrative Professionals Common Administrative Support Tasks

...ministrative Professionals: Common Administrative Support Tasks
When it comes to a typical day at the office for an administrative professional, each day's planned agenda can change on a whim. Whether it be unexpected meeting requests to juggle, a last-minute announcement the boss needs to communicate, or a sudden request from the boss that shifts priorities, the tasks performed in a
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Administrative Professionals Interacting with Others

...an administrative support professional, almost all of the tasks you perform on a daily basis require, in some way, interaction with others. Effectively interacting with others results in trust, improved morale, and respect between you and your colleagues, which in turn results in your ability to get the feedback, information, and help you need to effectively perform in your role. This course
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Delegating

...verything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to performing effectively as a manager and supports employee development. This course covers the best practices for
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Motivating Employees

...t drives people to accomplish things, whether it be small tasks or large undertakings. Without motivation, things simply would not get done. The ability to create an environment that encourages motivation takes both practice and skill as it's not a quality inherent in most people. As a leader, your capacity for motivating plays a key element in the success of your organization. This course
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Leading Business Execution

...hs slip by with those plans unexecuted? Why don't certain tasks get executed? Why do things stay the same, even when the change is critical to your team? This course provides you with techniques and strategies for executing business strategy, and more importantly, ideas on how to cultivate a culture that supports the active business execution needed to keep pace with today's fast-changing
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Becoming a Manager Leading and Communicating

...ter, but an important part of your new role is delegating tasks to others. You will not have time to do everything yourself, and your staff members will need to know that you trust them enough, and are sufficiently interested in their development, to give them the opportunity to learn new skills.
Effective communication is at the heart of most successful businesses. Being a manager means
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Using Voice of the Customer in Six Sigma

...the direction of its Six Sigma efforts. It introduces the tasks associated with the voice of the customer strategy and some general criteria for segmenting customers on Six Sigma projects. It also discusses some common customer data collection methods such as surveys, interviews, and focus groups and looks at how to ensure validity and reliability in data collection. In addition, the course
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Linux Hardware Configuration and System Maintenance

Linux Hardware Configuration and System Maintenance Linux
To outline methods for configuring hardware devices and to describe common system maintenance tasks
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Linux System Customization and Automation

Linux System Customization and Automation Linux
To discuss common scripting languages and to describe methods for automating Linux system tasks
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Installing Windows Server 2003

Installing Windows Server 2003 Microsoft
To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports
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Deploying Windows Vista

Deploying Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician
Microsoft Windows Vista is the leading operating system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment
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Configuring and Troubleshooting User Access on Windows Vista

Configuring and Troubleshooting User Access on Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician
Microsoft Windows Vista offers enhanced authentication mechanisms to allow legitimate users to log on to systems. These authentication mechanisms include using smart cards, biometrics, and username and password credentials. Once a user is
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Managing and Troubleshooting Windows Vista Systems

Managing and Troubleshooting Windows Vista Systems Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician
Many of Microsoft Windows Vista's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting
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Retrieving Data and Running Queries in SQL Server 2005

Retrieving Data and Running Queries in SQL Server 2005 Microsoft
To perform relational data and XML data management tasks, and work with assemblies and transactions in SQL Server 2005
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ABAP Programming I

ABAP Programming I SAP
To create a basic and an interactive report program using ABAP and to recognize how to preform basic object-oriented tasks such as creating and instantiating a class
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Using SAP R 3 Release 4 6

Using SAP R/3 Release 4.6 SAP
To enable the student to work with tasks and to describe some of the updated screens in Release 4.6
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Launching a Successful Team

...er from the start has benefits far beyond just completing tasks on time. In this course, you'll learn techniques for setting up successful teams that can be applied to a variety of team environments. This course outlines the benefits of business teams and the importance of taking proactive measures to ensure a smooth transition during the initial phase of team formation. It reviews the five
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Establishing Goals Roles and Guidelines

...the groundwork of setting team goals, identifying project tasks and assigning the right people to them, and defining the standards of team behavior to ensure team members work together so that team objectives are met. This course covers techniques for laying the foundation for a successful team. These techniques include setting team goals, assigning roles to individual team members, and
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Discover Outlook 2007 Level 3

...siness Cards
QUIZ
2. WORK WITH TASKS & NOTES
Daily Tasks
The To Do Bar
The Daily Task List
Create A Task
Assign Tasks
Assign A Task
The Tasks Folder
Task Views
Accept, Decline, Or Delegate A Task
Manage & Update Tasks
Organize Tasks By Category
Update A Task
Track Assigned Tasks
View A
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Up and Running with Project 2002

Up and Running with Project 2002 Microsoft
To discuss how to manipulate project tasks and resources in Project 2002 to produce a detailed project plan
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Advanced Customization with MS Project 2007

Advanced Customization with MS Project 2007 Microsoft
With Microsoft Office Project 2007, project managers can define how project data is recorded, reported, and displayed, using customizable, built-in templates. They can also customize the interface by adding or removing tools from the application s default toolbars. And before project data is distributed, a project manager can format
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Creating and Designing a Project

...rate goal. And each project comprises a series of related tasks that culminate in a project deliverable. Microsoft Office Project 2007 is a comprehensive tool for project managers responsible for the overall design of projects, enabling them to engage in task assignment and management, resource allocation, costs, and budget control in an easy and intuitive way. Microsoft Office Project 2007
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Oracle 11i E-Business Suite Introduction

Oracle 11i E-Business Suite: Introduction Oracle
To identify the main features of 11i E-Business Suite, to perform key navigation tasks, to create a shared entity type, and to recognize the key business flows of 11i E-Business Suite
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Oracle 11i E-Business Suite Flexfields

Oracle 11i E-Business Suite: Flexfields Oracle
To create value sets and to perform the tasks to define a structure for descriptive flexfields
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Oracle 11i E-Business Suite System Administration

Oracle 11i E-Business Suite: System Administration Oracle
To identify ? and in some cases perform ? key system-administration tasks in 11i E-Business Suite
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Oracle 11i Function Security and Data Security

Oracle 11i: Function Security and Data Security Oracle
To create users and responsibilities, assign responsibilities, create data groups, create functions and menus, and perform key data-security tasks
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Oracle 11i Profile Options DBA Duties and Printer Management

Oracle 11i: Profile Options, DBA Duties, and Printer Management Oracle
To set and view profile options, perform some Application-DBA tasks, define printers, and print with the pasta.cfg file
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Oracle 11i Concurrent Processing Requests Profiles and Forms

Oracle 11i: Concurrent Processing, Requests, Profiles, and Forms Oracle
To execute application tasks simultaneously by running concurrent requests and request sets, customize the presentation of data, and manage personal user profiles, form attachments, and form flexfields
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Working for Your Inner Boss Personal Accountability

...ector, or even a customer to establish priorities, assign tasks, set deadlines, and evaluate results. Whoever gives this direction is called the boss. On one level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and earns praise or criticism. On
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Advanced Features of Adobe Acrobat 8

Advanced Features of Adobe Acrobat 8 Adobe
You can use the professional features of Adobe Acrobat 8 to perform such tasks as batch processing, and indexing. Adobe Acrobat 8 also allows you to prepare a PDF for commercial printing using its Preflight feature and this course explores the advanced features of Adobe Acrobat 8, including working with multimedia, creating batch sequences, and
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Effective Interfunctional Relationships

...ments, you often have to coordinate or even rely on them. Tasks are fluid and flow across functional boundaries. The products or services your company offers require a cooperative effort to produce. But by nature, most companies are structured territorially. Every department head and manager has his or her own troops on call and a personal domain to defend. Protecting your turf may be
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Business Analysis Introduction to Requirements Analysis

...® 2.0 Aligned)
When you have a set of dependent tasks to complete, it's not feasible to just randomly pick and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must be analyzed appropriately to ensure they are prioritized and organized in the most appropriate way to ensure the success of a project or initiative. And
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Certified Business Analysis Professional reg BABOK reg 2 0 Aligned

...sis work experience in the last ten (10) years engaged in tasks specifically related to the knowledge areas as defined within the BABOK . The ten (10) year timeframe is based on the application date.
Knowledge Areas Requirement:
Demonstrate experience and expertise in at least four of the six knowledge areas:
- Enterprise Analysis
- Requirements Planning & Management
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Discover Windows 7 Level 1

...or users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also become skilled at having your PC work the way you want. Personalize your computer with fast Sleep and Resume features,
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Discover Windows 7 Level 3

...or users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also become skilled at having your PC work the way you want. Personalize your computer with fast Sleep and Resume features,
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Discover Windows 7 Level 2

...or users of Microsoft Windows 7. With Windows 7, everyday tasks are simpler. Learn how to scan all your open windows with Live Taskbar Previews. Find a file, connect to a network or use Snap to arrange a couple of windows side by side. All in just a few clicks. You will also become skilled at having your PC work the way you want. Personalize your computer with fast Sleep and Resume features,
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The Customer Service Representative CSR

The Customer Service Representative (CSR) HDI HDI Customer Service Representative Customer Service Representative Certification Library
It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result
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Outlook XP Proficient Expert

...ivity To A Contact - Track Activities For A Contact Tasks & Notes Tasks Overview - The Tasks Folder - Create And Update Tasks - Organize Tasks By Category - Change Task Views Assign Tasks - Assigning A Task Overview - Assign A Task - Accept, Decline, Or Delegate Tasks Notes Overview - The Notes Folder - Create And Edit A Note - Assign Contacts & Categories to Notes -
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Sprains and Strains

...and strains. Most workplace injuries are caused by manual tasks, such as lifting or carrying loads, working in fixed positions, repetitive tasks, or using heavy, vibrating tools. Manual tasks, if not performed properly, are a leading cause of serious worker injuries such as sprains and strains, as well as permanent spinal damage, and often can debilitate workers who may need to take leave from
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Building Positive Support for Change

...benefits without first understanding how it impacts their tasks, processes, or roles. Employees and people in general empowered with knowledge, understanding, and a clear vision of the future state will not only welcome change, but embrace it. In this course, you'll learn about the importance of building a motivating atmosphere that supports organizational change, and the importance of creating
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Planning and Prioritizing Your Time

...y entails analyzing your goals, breaking those goals into tasks, and then prioritizing those tasks. This isn't always easy or clear cut, given the number of tasks you may need to complete. But if you set clear and measurable goals and then develop an effective to-do list, you'll find prioritizing your many tasks is easier. And, in the end, you'll manage your time better. This course focuses on
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Avoiding Time Stealers

...y are time stealers that multitude of annoyances, trivial tasks, and administrative duties that can easily consume your days. Moreover, you may find that some of your own behaviors affect how well you manage time. For example, you may be a procrastinator, or you may find it difficult to say no to requests to take on more work. Such behaviors can reduce your efficiency, as well as create
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Sales Manufacturing TM Identifying Sales Opportunities

...sales professional, there is such a method that will make tasks easier, save time, and build a predictable sales machine. This method, called Sales Manufacturing(TM), is not a way of selling, it is a way of thinking. It is not a sales process; it is a model for building the specific sales processes that best meet the needs of your business. In this course you will discover the principles of
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Sales Math 101 Developing a Sales Plan for Success

Sales Math 101: Developing a Sales Plan for Success
Bernard Berenson, the prominent American art critic, said, "I would, I could stand on a busy corner, hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math
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Strategic Planning

Strategic Planning
Selling high-value contracts is fiercely competitive, with buyers setting stringent criteria by which to judge prospective key suppliers. Success at this level requires knowledge of these criteria and an awareness of what will be required to ensure that your proposition is viewed most favorably. Using "stripped down" project management techniques, this course outlines the
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Monitoring and Maintaining a Database in SQL Server 2005

Monitoring and Maintaining a Database in SQL Server 2005 Microsoft
To monitor a database, automate database maintenance tasks, and configure reporting services for SQL Server 2005
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Configuring and Troubleshooting Group Policy

Configuring and Troubleshooting Group Policy Microsoft
To identify the tasks and strategies involved in configuring and troubleshooting group policy
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IIS 6 0 Fundamentals

IIS 6.0 Fundamentals Microsoft
To identify how to install or upgrade IIS 6.0 and use the administration tools to perform tasks
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Moving Into a Management Role Simulation

...t electric car, you will need to effectively delegate the tasks involved, resisting the urge to do most of the work yourself. To ensure the success of the launch, you will have to motivate your team members. This will require you to listen and respond to the individual needs of each of your team members. This simulation is based on the Moving into Management series and contains links to the
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Working with UNIX Files and Directories

Working with UNIX Files and Directories UNIX
To demonstrate common UNIX commands and programs used to perform basic tasks involving files and directories
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OracleAS 10g Tuning and Reconfiguring the Middle Tier

OracleAS 10g: Tuning and Reconfiguring the Middle Tier Oracle
To describe how to optimize the performance of Oracle Application Server components and to explain how to perform reconfiguration tasks in the Oracle Application Server middle tier and infrastructure
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Introduction to Functions

...ls, systems, and networks they use, and the processes and tasks they perform must also be managed. Management of the technical assets and architecture, and management of how those assets and architecture are used, maintained, supported, and delivered are essential to a complete and efficient IT organization. This course covers the Technical Management function, including its role, objectives,
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IT Project Management Essentials Testing Deliverables Closing IT Projects

...se of accomplishment. In addition, carrying out the final tasks of a project, particularly the task of archiving documentation, ensures that lessons learned are gathered and stored for the future. An orderly conclusion also helps guarantee that end users' needs and expectations have been met and that stakeholders are satisfied. This course describes the closing activities for IT projects,
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Workflow Adobe Integration in Flash CS4

...ork, speeding up the amount of time it takes to carry out tasks. Flash CS4 is part of Adobe Creative Suite 4 - a set of programs which work together to help you design for print, the Web, and mobile devices. This course explains the various ways you can optimize workflow in Flash CS4. It also demonstrates how to work with other Adobe programs, including Adobe Photoshop CS4, and Adobe Device
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Maximizing Productivity as a Remote Employee

Maximizing Productivity as a Remote Employee
Telecommuting is a widely adopted work arrangement. Globalization, work-life balance, and even green business or environmental concerns have exponentially increased the number of telecommuters and remote workers. Individuals and employers have a number of things to consider when deciding whether working remotely is possible, necessary, or desired.
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The Voice of Leadership Inspirational Leadership

...your leadership qualities, you need to accomplish certain tasks and activate your inner greatness. When you strive for inspirational leadership, you demonstrate credibility and create a community with a shared vision. People are inspired when they trust their leaders and can move toward common goals. Inspiring leaders create enthusiasm and bring relevant experience and sound judgment to their
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Essential Skills for Admin Support Professionals--Simulation

...our boss's needs, executing common administrative support tasks, maintaining an effective relationship with your boss, and putting your best foot forward. The simulation Essential Skills for Administrative Support Professionals comprises three scenarios and is based on the SkillSoft Series "Administrative Professionals." Links are provided throughout the simulation to the following SkillSoft
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Oracle Database 11g R2 Managing Databse Resources The Scheduler

... through operating system resource management alone. Many tasks in the Oracle environment need job-scheduling capabilities. Using advanced Scheduler features, you can exercise more control over various aspects of scheduling, such as job windows and prioritizing jobs. This course explains how to configure the Database Resource Manager to access and create resource plans, create, configure, and
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Oracle Database 11g R2 Performing Restore Recovery Tasks

...Tasks Oracle
As a database administrator it is very important to understand how to restore and recover your database in the event of a loss of a file due to media, hardware, or user error. The restoration process involves moving a backup into place to be used by the database when a file is damaged. The recovery process involves applying redo to bring the file forward in time to before the
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Monitoring Backing Up Restoring Windows 7 Systems

Monitoring, Backing Up & Restoring Windows 7 Systems Microsoft Microsoft Certified Technology Specialist Windows 7, Configuration (Exam 70-680)
System management and configuration are major tasks in the IT world. Making sure that computers are up to date, running smoothly, and configured properly are daily activities of IT staff members. This course examines how updates, performance
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Configuring Network Application Services in Windows Server 2008

... goals. SharePoint e-mail features along with maintenance tasks, such as backups and restores, are also covered. This course is one in a series that covers the objectives for Microsoft exam 70-643: Windows Server 2008 Applications Infrastructure, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Applications Infrastructure, Configuration certification,
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SAP BusinessObjects Web Intelligence

SAP BusinessObjects: Web Intelligence SAP
Data may be an enterprise's most valuable proprietary asset. Each enterprise possesses unique data that, when used strategically, provides a competitive advantage. Data can reveal significant information about customer behavior and preferences, and provide insight into business processes that may ultimately influence what a company sells, how
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Financial Accounting with SAP

...nd mySAP ERP and be familiar with the steps for executing tasks using SAP's interface. This course discusses these underlying concepts, and introduces the SAP R/3 GUI. It also identifies the data required to align your business processes with the Financial Accounting and Controlling modules in order to complete financial transactions and create reports. This course focuses on the use of SAP
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SAP Logistics Modules

...rations related to logistics. Logistics refers to all the tasks a business performs in order to get a product or service to its desired location or state. This course discusses how the SAP Logistics modules enable Materials Management, Production Planning and Control and ultimately Sales and Distribution transactions to be performed in the organization. It provides scenarios for aligning your
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SAP Administration

...tasks are essential to ensuring optimum performance and security in an SAP system. This course introduces the most common tasks for System Administrators in SAP, including work process configuration, error investigation, and system monitoring, as well as user management, role assignment, and other tasks necessary to ensure the security of information within in the system. This course focuses on
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SAP Project Planning Implementation

...your business. This course surveys the key activities and tasks that make up the five phases of SAP implementation using ASAP methodology: Project Preparation, Business Blueprint, Realization, Final Preparation, and Go Live & Support. It also shows you how to use SAP's Implementation Guide (IMG) to customize business process activities to fit the needs of your business. This course focuses on
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MS SharePoint 2010 New Features for Power Users

...eatures and enhancements that help to ease the day-to-day tasks of power users. There are a number of changes to the SharePoint 2010 interface, as well as changes and enhancements in the method and location of accessing specific options. This course explores the enhanced SharePoint 2010 UI, the Getting Started area of home pages, and the changed Site Actions menu. It also discusses the new site
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Managing SharePoint 2010 Sites Lists and Libraries

... publishing. SharePoint sites provide the basis for these tasks, and are broken down further into objects like lists and libraries. Creating, managing, and customizing these sites, lists, and libraries are common tasks and responsibilities for SharePoint power users. This course examines the various types of SharePoint sites, as well as creating sites and subsites, changing site details, and
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Administering Linux System Tasks Backup Strategies

Administering Linux System Tasks & Backup Strategies CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux
Recognize the steps for administering Linux system tasks and implement suitable backup strategies and schedules.
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Administrative Documentation Tasks in Linux

Administrative & Documentation Tasks in Linux CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux
Understand the main tasks involved in the Linux boot and shutdown process.
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Exchange Server 2010 Message Transport

Exchange Server 2010 Message Transport Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662)
The SMTP protocol is the primary protocol used to relay e-mail messages between servers on the Internet. Since most e-mail systems are connected to the Internet, it is important to understand how SMTP is configured in Exchange Server 2010. This course
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Exchange Server 2010 Administrative Tools

Exchange Server 2010 Administrative Tools Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662)
The Exchange Management Console (EMC) and the Exchange Management Shell (EMS) are still the primary management tools for Exchange Server 2010. The Exchange Control Panel (ECP) is a new browser-based tool that allows administrators and end users to
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VMware Workstation 7 Managing Virtual Machines

...chines VMware
This course explores the features and tasks involved in administering VMware Workstation and hosted virtual machines. It provides an overview of the menu options and interface used to manage your virtual machines and explores common VM configurations settings including the ability to connect various hardware devices. Also covered are the use of teams in organizing your
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Linux System Maintenance Hardware Configuration

Linux System Maintenance & Hardware Configuration Linux Professional Institute LPI: Advanced Level Linux Professional Exam 201/202: Advanced Level Linux Professional (LPIC-2)
To outline methods for configuring hardware devices and to describe common system maintenance tasks.
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Cisco TSHOOT 1 0 Planning Maintenance for Complex Networks

Cisco TSHOOT 1.0: Planning Maintenance for Complex Networks Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0
Smooth network operation and high network availability have become crucial to organizations because they depend on their network infrastructure for most of their business processes. Unplanned downtime can quickly lead to loss of productivity, loss of
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Securing Storage

Securing Storage EMC
Recognize the importance of storage security, identify the tasks involved in ensuring storage security, identify the threats to storage security and how they are mitigated.
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Monitoring Managing the Data Center

Monitoring & Managing the Data Center EMC
Recognize the importance of monitoring data center components for different metrics, identify the individual tasks involved in the overall management of the data center and recognize what's involved in implementing an information lifecycle management strategy.
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Existing Infrastructures Branch Deployments in MS Win Server 2008

... of security. This course explores the considerations and tasks administrators must grasp before embarking on an Active Directory restructure, whether it involves an in-place upgrade to Windows Server 2008 server and functional level, or the addition of new Windows Server 2008 servers and the migration of Active Directory objects using the Active Directory Migration Tool (ADMT). When
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Active Directory Admin in MS Win Server 2008

...ive structure and an enterprise Group Policy strategy are tasks that are of utmost importance to an Enterprise Administrator. Designing the Active Directory Domain Services (AD DS) administrative model involves creating the organizational structure, delegating administration, using compliance auditing, and using security groups to implement group strategy and to simplify group administration.
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Application Access Delivery in MS Win Server 2008

... Enterprise Administrator
One of the administrative tasks to consider when making network design and infrastructure plans is the business's requirements for application availability, deployment, and management. This can involve the need to make desktop environments or individual applications available to remote users or clients, deciding on the method to use for distribution of
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Windows Server 2008 Backup Recovery

...king up and recovering data are two of the most important tasks that an administrator performs. A proper backup and recovery plan will ensure that data is not lost in the event of a system failure and applications and services will remain available. In this course you will learn how to back up files, folders, Active Directory, and other services using the Windows Server 2008 backup utility.
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Management Improvements in Windows Server 2008 R2

Management Improvements in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640)
Windows Server 2008 R2 offers a number of improved as well as new features, especially in the area of management, virtualization, and server availability. This course begins with a focus on new management capabilities provided
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Delegation Essentials An Introduction to Delegation

... stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do's while still accomplishing everything on your list. This course details what delegation is, and the benefits it offers managers, employees, and the organization. These include saving time and money, developing
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Delegation Essentials The Delegation Process

...o employees isn't simply a matter of off-loading whatever tasks you don't want to do yourself. Effectively delegating tasks as a manager requires careful planning, selection, and follow-up. This course explores the process of delegation and describes techniques that managers can employ to delegate tasks effectively. Specifically, it examines the criteria for choosing which tasks to delegate and
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Delegation Essentials Overcoming Delegation Problems

...rs, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager's lack of certain delegation skills. Or perhaps the employee lacks ability or has a poor attitude. In either case, managers need proven techniques for overcoming delegation challenges. This course details methods that managers can use to address their own delegation
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Managing Agile Software Development

Managing Agile Software Development
Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring teams and
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Planning an Agile Software Development Project

Planning an Agile Software Development Project
Agile software development is an iterative, incremental approach to developing and releasing software. Agile principles include commitment to timely and ongoing software deliveries, changing requirements, simplicity in approach, and sustainable development cycles. The Agile method also promotes self-organizing, self-empowered, self-monitoring
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CompTIA Server 2009 System Software

CompTIA Server 2009: System Software CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009
To take full advantage of expensive server hardware, a full featured network operating system (NOS) should be employed. Network operating systems provide vital services, such as e-mail, file sharing, DHCP, DNS, and other necessary components of a functional enterprise network. This course covers the
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Administering Linux System Tasks Backup Strategies

Administering Linux System Tasks & Backup Strategies Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1)
Recognize the steps for administering Linux system tasks and implement suitable backup strategies and schedules.
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Administrative Documentation Tasks in Linux

Administrative & Documentation Tasks in Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1)
Understand the main tasks involved in the Linux boot and shutdown process.
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Getting Started with Software Programming

...are powerful tools capable of accomplishing sophisticated tasks, but not without the assistance of skilled software developers. This course introduces the learner to the magic behind computer software development, beginning with a brief history of computer languages and how these languages have evolved into powerful programming environments, and ending with the actual creation of simple
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Managing IIS in Windows Server 2008

...es and virtual directory permissions. Routine maintenance tasks such as backing IIS and monitoring daily activity are also covered. This course is one in a series that covers the objectives for Microsoft exam 70-643: Windows Server 2008 Applications Infrastructure, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Applications Infrastructure
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Internet Explorer 8 Advanced Features

...se new features enable you to more quickly perform common tasks on the Internet. You can further customize Internet Explorer 8 by setting one or more web pages as your home page and customizing the browser interface. The course also covers how Internet Explorer 8 makes it easier for you to ensure your security and privacy when on the Internet through two new features SmartScreen Filter and
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Advanced Formatting in Word 2007

...and professional looking documents. With Word 2007, these tasks are made easier then ever before, specifically with the use of theme colors, theme fonts and theme effects. This course demonstrates how borders, shading, margins and horizontal lines are used when creating interesting documents and implementing emphasis to various parts of a document. Themes colors, theme fonts and theme effects
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Advanced Document Features in Word 2007

...acros in Word 2007 to easily automate repetitive, complex tasks. A macro is a set of instructions that can group a series of actions and keystrokes as a single command. You can also simplify the management of your Word 2007 files by using master documents. Master documents divide large files into related subdocuments through a series of links. This course demonstrates how to create, edit, copy
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Advanced Customization in Excel 2007

Advanced Customization in Excel 2007 Microsoft
Numerous features and tools in Excel 2007 enable you to customize the look and feel of spreadsheets and workbooks, and also the functionality and efficiency of the program itself. Existing templates, themes, and styles can be altered to meet business needs, or you can create custom templates, themes, and styles to further enhance data
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Getting Started with Outlook 2007

Getting Started with Outlook 2007 Microsoft
Microsoft Outlook 2007 is an application used to manage your communication needs. It allows people to send and receive e-mail messages, and provides additional functionality to keep tasks, notes, appointments, and daily activities in one convenient location. This course addresses the basic features and functionality of Outlook 2007, including how
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Formatting and Managing E-mail in Outlook 2007

...mat e-mail messages using easy management and time-saving tasks. Outlook 2007 provides formatting features that can be applied to an e-mail message as it is being created, and also includes management tools to find and sort messages quickly. This course demonstrates how to use the various formatting features, and also explores such e-mail message options as signatures and voting buttons, and
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Using the Calendar in Outlook 2007

Using the Calendar in Outlook 2007 Microsoft
Microsoft Outlook 2007 provides an easy-to-manage calendar that allows for creation and management of appointments, meetings, and events in a single interface. It also provides a To-Do bar that displays all calendar entries, including tasks and their deadlines, in a customized view that simplifies scheduling. This course demonstrates how to
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Using Contacts Tasks Notes and Customizing the Interface in Outlook 2007

...Tasks, Notes, and Customizing the Interface in Outlook 2007 Microsoft
Microsoft Outlook 2007 allows for easy creation and management of all contacts. It provides an easy to use interface for creating contacts, along with business cards, that can also be used for sending e-mail, making meeting requests and journal entries, as well as assigning tasks. Outlook also offers multiple views to
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Workflow Program Integration in Flash CS3

...ork, speeding up the amount of time it takes to carry out tasks. Adobe Creative Suite 3.0 is a set of programs that ships with Flash CS3, which work together to help you in designing for print, the Web, and mobile devices. This course explains the various ways you can optimize workflow in Flash CS3. It demonstrates how to work with Adobe programs, including Adobe Bridge CS3 - a program that
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Visual Basic Diagnostics Management

Visual Basic: Diagnostics & Management Microsoft
Configuration and Process Management can be among the most complex tasks a programmer can undertake. This course aids the student in familiarizing themselves with the tools in Visual Basic to accomplish this.
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Transactions Compensations and Runtime Services in WF with VB 2008

...way WF applications manage a large number of simultaneous tasks, and also implement persistence of workflows and error handling. Specific areas covered include transactions and compensations, error handling, runtimes services, persistence, and tracking and monitoring. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS):
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SQL Server 2008 Database Management

...ensuring the files are the correct sizes, and maintenance tasks to be run regularly. SQL Server 2008 Transact-SQL provides DBCC statements, which in turn provide statements to maintain the database and database files. An administrator can also use maintenance plans to run a series of tasks on specific databases using a schedule or on demand. This course demonstrates how to confirm the integrity
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SQL Server 2008 Data Management

...tatements to ensure that administrators can perform these tasks to manage the table partitions. SQL Server also provides data compression at the table row and page level. Indexes can be created to allow for the quick retrieval of data from database tables. Administrators need to monitor and manage these indexes to ensure that they are being used efficiently. Importing and exporting data
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Using SQL Server 2008 Messaging Full-Text Search Scripts Track Changes

...nents to ensure that database developers can perform many tasks within the database without having to create custom applications. SQL Server's Service Broker component allows developers to create applications that can work with other SQL Server components to complete a specific task by communicating using messages to relay the task information within the instance or between instances of SQL
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Configuring SQL Server 2008 Integration Services Package

...ers used to provide the structure in packages, the actual tasks that provide the package functionality, and precedence constraints that define the interconnection between tasks to create the control flow. For package data flow, the elements covered are the sources used to extract the data, transformations used to manipulate the data, and destinations responsible for loading the data. Paths are
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Implementing SQL Server 2008 Reporting Services Solutions

... provided by SQL Server 2008. It outlines the fundamental tasks involved in authoring a basic report and explores the features available to customize and enhance report functionality. This includes understanding the Report Definition Language used with reports, the types of report objects and items that can be added to reports, defining and manipulating data sources and datasets, and formatting
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Deploying Delivering SQL Server 2008 Reporting Services Reports

...ce (Exam 70-448)
This course discusses features and tasks performed by administrators when working with SQL Server 2008 Reporting Services (SSRS) reports and content. After reports have been created and formatted, it is time to make them available to the users that need them. This involves the process of deploying reports and the associated data. This course describes the various methods
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Maintaining SQL Server 2008 Reporting Services

...mation they need. This course outlines the tools used and tasks involved in managing and maintaining access to Reporting Services and corresponding data. It covers the authentication subsystem and role-based authorization model used by Reporting Services, as well as the configuration of system-level and item-level role-based security. SQL Server 2008 also provides the ability to deploy and
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Oracle Database 11g Metrics Alerts Baselines AWR Tools Services

...WR) based tools can be used to tune automatic maintenance tasks and generate and read ADDM and ASH reports. This course demonstrates how to create static and repeating baselines, compute baseline statistics, define alert thresholds, and generate ADDM and ASH reports. In Oracle Database 11g you can configure, manage, and implement services to work with client applications using Database Resource
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Oracle Database 11g Architecture SQL Tuning Optimization

Oracle Database 11g: Architecture, SQL Tuning & Optimization Oracle
The Oracle Database server consists of an Oracle Database and one or more Oracle Database instances. SQL (Structured Query Language) is the language with which all programs and users access an Oracle Database. Monitoring the performance of and tuning database components, as well as the SQL statements used to access and
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Oracle Database 11g Configuring OSB Security

Oracle Database 11g: Configuring OSB & Security Oracle
Oracle Secure Backup or OSB is centralized tape-management software that allows you to backup and restore data using a variety of machine architectures. This course covers how OSB complements the Oracle backup and recovery options, as well as terminology, interface options, and backup management features. Additionally, it explores how to
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Oracle Database 11g Managing Backups Infrastructure

Oracle Database 11g: Managing Backups & Infrastructure Oracle
Restoring files is easily accomplished using the Oracle Secure Backup catalog. This course demonstrates how to browse the catalog for file-system backup data, create catalog-based restore requests, and perform file-system restoration. In addition, this course explores the Oracle Secure Backup processes, configuring defaults and
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Oracle Database 11g Installation of Clusterware RAC

Oracle Database 11g: Installation of Clusterware & RAC Oracle
Oracle Database 11g: Real Application Clusters (RAC) enable high utilization of a cluster of standard, low-cost modular servers and offers high availability, scalability, and important grid computing features. This course provides an introduction to Oracle Database 11g: Real Application Clusters (RAC) and demonstrates how to
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Oracle Database 11g RAC Database Oracle Clusterware Admin

Oracle Database 11g: RAC Database & Oracle Clusterware Admin. Oracle
Oracle Database 11g has many tools available for administering a RAC Database and Oracle Clusterware, including Oracle Enterprise Manager. This course explains how to use Enterprise Manager cluster database pages to administer a RAC database and how to carry out various administration tasks on Oracle Clusterware. It
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Oracle Database 11g Configure Manage Use Services in RAC

...es in RAC Oracle
A service is a grouping of related tasks within a database with common functionality, quality expectations, and priority relative to other services. It provides a single-system image for managing competing applications running within a single instance and across multiple instances and databases. Using standard interfaces, such as the Database Configuration Assistant,
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Oracle Database 11g R2 Intelligent Infrastructure Enhancements

...elines to gather performance metrics, control maintenance tasks, determine I/O metrics using I/O Calibration tool, and use Resource Manager. This course is one of a series in the SkillSoft learning path that covers objectives for the Oracle exam 1Z0-050 Oracle Database 11g: New Features for Administrators, which is an upgrade path for Oracle Database 10g Administrator Certified Professional
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Oracle Database 11g R2 Backup Recover Archive Repair Data

... even during unplanned failures and scheduled maintenance tasks. New RMAN features make it easier to backup, recover and duplicate databases in a timely manner while minimizing data loss. It also offers Flashback technology, giving DBAs additional protection against data loss, as well as the Data Recovery Advisor which automatically diagnoses data failures and offers suggestions on how to
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Oracle Database 11g R2 Database Architecture Installation

...cribes the role of a database administrator (DBA) and the tasks and tools required for this role. This course also covers how to plan for the Oracle Grid Infrastructure and Oracle Database 11g software installations, as well as how to do the installation using the Oracle Universal Installer. This course is one of a series in the SkillSoft learning path that covers the objectives for the Oracle
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Oracle Database 11g R2 Database Creation Instance Management

...orrectly to avoid problems. This course describes the DBA tasks to plan a database installation and how to use the Database Configuration Assistant (DBCA) to install the Oracle Database 11g software. It demonstrates how to manage the instance, including setting initialization parameters, accessing the database and Enterprise Manager, viewing information about the instance, startup and shutdown
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Oracle Database 11g R2 The ASM Instance Network Connectivity

...rage Management (ASM), which eliminates the need for many tasks that are required on a non-ASM storage environment by the DBA. Some of these tasks include I/O performance tuning, file system, cluster file system, and raw device management, and data file movements and reorganizations. When ASM is used, an ASM instance is also used. The ASM instance allocates memory and uses the SGA differently
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Oracle Database 11g R2 Managing Database Maintenance Performance

...nance and performance monitoring are important Oracle DBA tasks. Proactive and reactive database maintenance is made easy by the sophisticated infrastructure of Oracle Database 11g Release 2, including elements such as Automatic Workload Repository (AWR) and database health checkers. DBAs must make sure that databases are open and available to users when they need it and that it is working
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IT Project Management Essentials Monitoring Controlling IT Projects

... their projects on a regular basis, they won't know which tasks are behind schedule or over budget, or what the issues or risks are. IT projects can be complex, with many variables, and it's important that project managers know, at all times, how the project is progressing and what is causing any slippages. This course describes how to monitor the progress of an IT project, analyze variances
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Getting Started with Lotus Notes 8 Using Mail

Getting Started with Lotus Notes 8 & Using Mail IBM
Lotus Notes 8 is the most recent release of IBM's messaging and collaboration software. Notes 8 has many features that help increase end users' productivity and manage scheduling, allowing them to streamline the way they work. The core component of the application remains its robust e-mail functionality. This course explores the updated
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Negotiation Skills for Sales Professionals Reaching Agreement

...onals: Reaching Agreement
One of the most difficult tasks in sales negotiations is overcoming barriers to agreement and closing the deal. Being able to understand and anticipate certain barriers is an essential skill for every sales professional. This course provides instruction on the following barriers to agreement: deadlock situations, a customer who doesn't trust you, and negotiation
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Preparing for Effective Business Meetings

...at, efficient meetings are those that not only accomplish tasks but progress in a way that makes the best use of participants' time. Because meetings are one of the most expensive modes of communication in today's organizations, it's critical that you optimize the time you spend in them. Running an effective meeting starts with careful planning. This course will show you how to clarify a
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Monitoring Controlling Closing Projects with Project Server 2007

...t Server 2007 - facilitate the monitoring and tracking of tasks, the application of performance metrics by way of status and task reports, and the project closing procedures. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft Office Project Server 2007: Managing Projects 70-633 exam. Passing this exam will earn
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From Online Training Directory
Introduction to Technical Writing for Industry


...ding career in technical communication. You?ll learn what tasks you will do, how your work fits into the organization?s process, and where the field is headed. You?ll get right into planning, writing, editing, and testing ? the key activities in a technical communicator?s day. Each lesson focuses on a specific area of technical communications and you will receive information, resources,
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Introduction to Technical Writing for Industry
Getting Started With Project 2000



... management, including creating deadlines, baselines, and tasks.
This course introduces students to some of the basic tools in Project 2000 that allow them to become more efficient project managers.
Students will briefly explore the basics of project management, learn how to set a project`s start date, work with task relationships, and examine various task types.
Students will also learn how
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How To Master Palm Organizer Level 1



This course is designed to familiarize users with the basic features of the Palm Organizer. Some of the skills students will learn include getting around using the application buttons, learning how to enter text, creating appointments in the Date Book, attaching notes and alarms to records, and adding tasks in the To Do List.
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How To Master Time Management



...the tools of Microsoft Outlook 2002, such as the journal, tasks, notes, reminders, the Calendar, and the Rules Wizard to plan their time. However, tips on how to use other time management tools, such as paper-based products, hand-held devices, and other applications will be included. The scope of the course includes understanding time management theory/philosophy, keeping a time log/diary,
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Lotus Notes 5.0 Level 1



This introductory course will teach students the basic features of Lotus Notes 5.0. They will learn to send and receive e-mail, as well as schedule appointments and write to-do lists.
This introductory course will teach students the basic features of Lotus Notes 5.0 so they can easily send and receive e-mail and manage databases. Specifically, students will learn the basics of sending and
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Microsoft Outlook 2002 Core



In this course, students will learn basic features, such as working with e-mail messages, customizing Outlook to their personal preferences, and managing time using the Calendar, task, and note functions.
This course will cover the basic features of Microsoft Outlook 2002. Topics covered include composing messages, sending messages, replying to messages, forwarding messages, creating contacts,
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Microsoft Outlook 2002 Level 1



...dar to schedule appointments; and understanding and using tasks.
This introductory course teaches students the basic features found in Microsoft Outlook 2002. Some skills students will learn include sending, receiving, and managing e-mail messages; creating contacts, using the Calendar to schedule appointments, and understanding and using tasks.
Students will also learn shortcuts to the most
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Microsoft Word 2002 Expert



...do, such as customizing toolbars and menus and automating tasks. Other skills taught include formatting one part of a document differently than another and combining Word with other Office applications such as Access.
This course builds upon intermediate Word skills by teaching students skills in creating and managing large projects. Many of the skills learned deal with using Word 2002 in team
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Microsoft Word 2002 Level 3



...do, such as customizing toolbars and menus and automating tasks. Students will also gain insight into how Word can be combined with other Office applications such as Access.
This course builds upon intermediate Word skills by teaching students skills in creating and managing large projects. Many of the skills learned deal with using Word 2002 in team projects, such as sending a document for
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Office 2000 Introduction



This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively.
Office 2000 Introduction This course introduces students to
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Office 97 Advanced



In this course, students will learn how to use the advanced features of Word, Excel, Access, and PowerPoint 97 to perform tasks above and beyond simple word processing and functioning. This advanced course will strive to broaden and develop the intermediate skills that students already possess.
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Office XP (2002) Advanced



This advanced course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, Microsoft Outlook, as well as a special course on time management. The goal of this advanced course is to broaden and develop the intermediate skills that the
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Outlook 2000 Level 1



...dar to schedule appointments; and understanding and using tasks.
This introductory course teaches students the basic features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments; and understanding and using tasks.
Students will also learn shortcuts to the most commonly used
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Outlook 2000 Proficient



...ail messages; using the Calendar; understanding and using tasks; exploring contacts and the Journal; and integrating Outlook and Office.
This comprehensive course teaches students both the basic and more advanced features found in Microsoft Outlook 2000. Some skills students will learn include sending, receiving, and managing e-mail messages; using the Calendar to schedule appointments;
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Microsoft Project 2002 Level 1



This course introduces students to the various tools in Microsoft Project 2002 that allow them to become more efficient project coordinators.
This course introduces students to the various tools in Project 2002 that allow them to become more efficient project coordinators. You?ll enter task information, work with task relationships, examine various task types, define working times, assign
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QuickBooks Pro 2001 Level 1



After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro 2001 to create and manage the financial information of a small business. Specific features of interest include the Customer Detail Center and the Vendor Detail Center.
After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro
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QuickBooks Pro 2002 Level 1



After completing this course, even students with limited accounting knowledge will be at ease using QuickBooks Pro 2002 to create and manage the financial information of a small business.
This course introduces the basic features of QuickBooks Pro 2002, including customer, vendor, employee, and inventory management.
Students will learn how to add and edit customers; add vendors and purchase
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Soft Skills Using MS Office Applications



This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. Students will learn the basic elements for each of these courses, and will be provided with a foundation on which to build their skills.
This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation,
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Time Management Using Microsoft Outlook 2002



...the tools of Microsoft Outlook 2002, such as the Journal, tasks, notes, reminders, Calendar, and Rules Wizard, to plan their time, and offers tips on how to use other time management tools, such as paper-based products, hand-held devices, and other applications. The scope of the course includes understanding time management theory/philosophy, keeping a time log/diary, handling stress,
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Word 2002



This course is designed to to familiarize users with the key introductory, intermediate, and advanced features of Microsoft Word 2002. The course starts out by introducing the users to some of the application's basic capabilities and works up to showing them how to enhance the look of their text-based documents. Finally, the course builds upon intermediate Word skills by teaching students skills
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Word 2002 MOUS



This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them.
This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they
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Word 97 Level 3



In this course, students will learn how to use the advanced features of Word 97 to perform tasks above and beyond simple word processing, including using the Web Page Wizard. Students will also learn how to customize Word to suit their needs and make their tasks easier.
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Leading Effective Teams



Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep
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Learn MS PowerPoint 2000 online with eBooks


Leads you through all essential software tasks of PowerePoint 2000
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Administering Microsoft ® SQL Server 2000 (SQL)



This course will provide student with the knowledge and skills required to install, manage and administer Microsoft SQL Server 2000 (SQL) databases.
This course is design to help students master the concept of administering Microsoft? SQL Server 2000 (SQL) databases effectively. When a student completes this course he/she will be able to plan and complete a successful installation or upgrade,
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Internet Explorer 7 Series
...g studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve
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401(k) Training & Certification Program
...d administration are some of the hardest and most complex tasks undertaken by organizations. Our 401(k) Plan Training & Certification Program is loaded with information on plan design, administrative options, and compliance requirements - all written in non-legal terms and supported with numerous tips, examples, and interactive questions - that help you to understand the many and complex 401(k)
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Dreamweaver 8 Series
...g studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in a dictionary, or in MindLeaders Reference Library (for subscribers). n addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly
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Flash 8 Series
...g studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Supplied sample files include sample documents, application files, programs, and programming code that enable learners to practice with these files, enhancing the learning experience. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in a
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Adobe RoboHelp Workshop
...study a sequence of RoboHelp tutorials to learn the basic tasks that professional help writers must know to do their work. Concurrent with the tutorials, you study techniques for task analysis and industry-standard format for writing style, headings, lists, tables, notices, and highlighting. During this course, there are four projects: you "model" a help system based on an existing compiled
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CompTIA A+ Essentials and A+ Specialist Certification Training Courses
... certification confirms a technician`s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The A+ exams also cover domains such as security, safety and environmental issues and communication and professionalism. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to
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Employment Closure Training & Certification Program
Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions.
Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with
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Front Desk Agent- Instructor Led
...s, guest inquiries, complaints, accounting administrative tasks performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact.
FAQ How long will it take me to complete the course? Each course will take you between 15 - 20 hours a piece to complete. All courses are completely internet
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Office 2007 Series (Fast Track)
...g studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve
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Outlook 2007 Level 1
This basic course introduces students to Microsoft Office Outlook 2007. Students will learn how to create, send, preview, read, reply to, and forward e-mail messages. They ™ll also learn about recalling messages, attaching files to messages, resending messages, marking messages as unread, deleting messages, organizing messages into folders, and previewing and printing messages.
Outlook
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Outlook 2007 Level 2
... using Quick Click Flags, perform various mail management tasks using rules, and organize Outlook items using color categories and Search Folders.
The course also covers how to address messages using address books and distribution lists, send and respond to meeting and task requests, share Calendars over a network, publish Calendars to Office Online, send Calendar Snapshots, subscribe to
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Project Management Concepts and Strategies
This series provides a detailed examination of project management concepts and strategies. It discusses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. You may complete this course within a time span of your choosing. We recommend study commence and be completed within 90 days or less. The course may be
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Teams Management - Managing Team Conflict
...embers, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.
Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing
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CompTIA A+ 2009
... certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and professionalism. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to
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Time Management
The bottom line in many organizations is productivity. If you find yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more
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Work-Life Balance
There are a number of historical, societal, and workplace factors that can cause employees to have difficulty maintaining balance in their lives. In this course, you will learn concrete ways to identify areas of imbalance in your work/personal life as well as best practices techniques to achieve more balance in life. As an extra added bonus, when you enroll you will be given up to one year
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Customer Relations
Organizations today are competing for consumers, so assuring that customers have a positive experience is a key aspect of any company ™s performance. This course highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you
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Working with Difficult People
This course shows you how to identify and to manage a common issue at work - difficult people. You will learn about the people, situations, and interactions that can result in having a difficult time at work. The information presented in this course covers new ways to think about how to deal more effectively with difficult people and situations at work - by changing your thinking and trying some
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FMLA: What Supervisors Need to Know
Family structure and parental roles have changed a lot over the past fifty years, and so have the laws about when employees can take time for their families. This course gives you an overview of what supervisors need to know about the Federal Family Medical Leave Act (FMLA) including how it affects organizations as well as how to implement it. You will gain valuable information on qualifying
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EEOC & ADA: What Supervisors Need to Know
Discrimination is an issue that has profound ethical, legal, and personal implications for any organization. This course discusses the types of employment discrimination including Title VII of the Civil Rights Act, Equal Pay discrimination, Age discrimination and the provisions of the Americans with Disabilities Act (ADA). Armed with this information, you will be better able to identify and to
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FLSA: What Supervisors Need to Know
Compensation for the work you do is very likely to be a key part of what takes you to the office each day. This course gives you a basic overview of the Fair Labor Standards Act (FLSA), which sets standards for the basic minimum wage and overtime pay. The FLSA affects most private and public employment settings, and requires employers to pay covered employees who are not otherwise exempt at least
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Valuing Diversity in the Workplace
In today ™s increasingly diverse workplace, recognizing and valuing diversity has never been more important for an organization ™s success. The differences and similarities that we experience. The key to valuing differences is to be appropriate about recognizing them so that they don ™t hold us back from performing at the highest level possible. In this course, you will learn
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Effective Communication in the Workplace
This course gives an overview of verbal and nonverbal communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. A key aspect of this course is the use of interactive exercises that involve learning more about active listening and explaining yourself effectively at
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Mastering Presentation Skills for the Workplace
...vironment. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains active hyperlinks, permitting quick access to specific topics. Find-A-Word
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From 123-CBT Computer Based Training
Photoshop CS Basics
To demonstrate the essential tasks for using Photoshop and the processes and considerations for working with color in Photoshop
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Photoshop CS Basics
Microsoft Office 2000 - Advanced Outlook
To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks
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Microsoft Office 2000 - Beginning Outlook
To describe how to use Outlook 2000 in the integration of desktop applications and to show how Outlook 2000 can be used in most organizational and communications tasks
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Microsoft Office 2000 - Intermediate Excel
To equip students with the knowledge and skills required to accomplish common Excel 2000 tasks efficiently, and to prepare students for certification as Proficient Users of Excel 2000
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Coaching Performance
Barry is new at quality control. He completed three weeks of training, but he has already made two major errors that cost the firm $3000. He's obviously upset and discouraged over his shaky start. If you were Barry's supervisor, what would you do? Situations like this one can cause managers to fret and fuss and begin talking about disciplinary action. However, leaders take a different approach. A
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Introduction to Product Management
Do you have an abiding interest in planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically,
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Pricing and Profitability for Product Managers
A crucial aspect of a product manager's job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course,
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Administrative Tasks in Linux
To understand the main tasks involved in the Linux boot and shutdown process
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Automating Linux System Tasks and Backup Strategies
To administer Linux system tasks and implement suitable backup strategies and schedules
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Exchange Server 2003 Security Implementation
To outline some of the tasks for configuring Exchange Server 2003 to deal with internal and external security threats
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Application Stability and Deployment in C NET Applications
To recognize the importance of application vulnerability testing, perform assembly vulnerability testing tasks, and identify best practices for hardening ASP .NET applications
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Windows 2000 Script Host Automating Administration Tasks
To explain more advanced aspects of the VBScript programming language
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Application Stability and Deployment in VB NET Applications
To recognize the importance of application vulnerability testing, perform assembly vulnerability testing tasks, and identify best practices for hardening ASP.NET applications.
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Windows 2000 - Administration
To provide an overview of typical Windows 2000 administrative tasks and strategies and to demonstrate how to use a number of administrative tools
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Windows 2000 Professional Getting Started
To introduce Windows 2000 Professional and demonstrate basic end-user tasks such as logging on, exploring, installing applications, and customization
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The Basics of Delegation
...esk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare for and implement this process, and how to ensure that you and your employees will effectively complete those delegated tasks. By
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Delegation the Personal Approach
...tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through the "Delegation: the Personal Approach" course, you will discover several important factors about delegation--how you
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Managing Delegation
...ontrol and feedback you need to implement when delegating tasks? Then this course will help you achieve those goals. As you proceed through this "Managing Delegation" course in the "Effective Delegation" series, you will gain valuable insight into several areas including change management, decision making, and developing performance standards. You will also acquire skills in supervising,
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Attracting Motivating and Retaining Technical Professionals
... technical professionals as one of their most challenging tasks. This course is designed to help managers meet that challenge. In it you will learn the factors and techniques that can attract competent technical people to a job, and you will learn how to apply these techniques to your own company. Plus, you will explore how to create the kind of work environment that will support and delight
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Process Management Skills
Efficiency, in software terms, can be the difference between ineffective, poorly designed software, and elegant, intuitive software. Efficiency in manufacturing is the difference between processes that yield top quality products at a reasonable price, and processes that spit out shoddy products regardless of price.Likewise, efficiency is critical to the effectiveness of a manager and to the
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Techniques for Managing a PRINCE2-aligned Project
...procedures that members of a project team use to complete tasks. Experienced Project Managers often keep a toolbox of proven and trusted techniques nearby. They need techniques that are documented and repeatable. Techniques should also be flexible and appropriate for use with any type or size of project. The PRINCE2 project management methodology provides techniques for planning product
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Delegating Effectively Simulation
In this simulation, the learner will assume first-time management responsibilities, serving as the department lead of a marketing team for First Things First--a manufacturer of child safety products. Working closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is
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IT Challenges Present and Future
With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under
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Strategic Management - Corporate Implementation
...ide strategic implementation by specifying a firm's given tasks for a particular period, while functional tactics are short-term activities that a firm undertakes to implement its strategies. The second step of corporate implementation is to integrate the strategies into the organization. The third and last step is made up of strategic control and continuous improvement. Continuous improvement
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Estimating the IT Project Work Effort
Have you ever managed an IT project that failed to make a delivery date? Have you ever created a work schedule where the due dates for project completion were way off the mark? One way to solve these common problems is to develop accurate work estimates for your next IT project. In this course, you will learn methods to calculate work estimates, and how to determine which work estimating method
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Essential Sills for Administrative Support Professionals Simulation
...our boss's needs, executing common administrative support tasks, maintaining an effective relationship with your boss, and putting your best foot forward. The simulation Essential Skills for Administrative Support Professionals comprises three scenarios and is based on the SkillSoft Series "Administrative Professionals." Links are provided throughout the simulation to the following SkillSoft
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Fireworks MX
Virtual Training Company author Scott Doucet shows users how to create, edit, and animate graphics using Fireworks MX, the latest in the Macromedia MX software production line. Macromedia has designed Fireworks MX to help both the designer and programmer create engaging, attractive, and functional websites in the shortest time possible using the MX technology. It comes with the ability to import,
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Managing SQL Server 2000 Databases
To guide students in configuring, performing, and automating routine administrative tasks
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SAP Overview
To recognize SAP as a leading ERP solution, identify the mySAP products available, and execute basic tasks in mySAP ERP
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SAP R 3 Administration
To recognize how to use system monitoring tools, how to perform user management tasks, and how to implement security
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Using the Scheduler to Automate Tasks in Oracle 10g
To outline the processes and considerations for using the Scheduler tool
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Oracle Database 11g SecureFiles and Miscellaneous New Features
Recognize the steps for enhancing the performance of large objects, caching query results, and performing other miscellaneous tasks in Oracle Database 11g
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Oracle Database 11g Managing Undo Data Database Security and Maintenance
recognize the steps required to manage undo information, secure an Oracle Database 11g database, and maintain it by monitoring statistics, automated tasks and alert thresholds.
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Business Etiquette for Supervisors
...to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and looks, things so intangible they are impossible to measure." In other words, supervisors increase their own
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Cross-selling in a Customer Service Call
If there's one advantage most companies have learned to appreciate in recent years, it's "flexibility". Technology, the economy, and global events have forced companies to cope with a host of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient
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Sales Management Building a Championship Sales Team

... hour) Identify the common daily tasks of a sales manager. Identify the guidelines for ensuring a successful culture and effective processes. Follow the guidelines for ensuring successful sales management. Identify the qualities of a successful sales professional. Identify the
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Microsoft Project 2003 Fundamentals

...ps.
Create a custom group.
Identify options to sort tasks.
Identify features of views.
Match reports with their categories.
Match Page Setup dialog box options with their tabs.
Unit 3: Project Updates, Tracking, and Conflicts
Identify Project 2003 updating options.
Identify task updating options.
Identify features of project tracking using baseline values.
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Paint Shop Pro 9 Enhancing Your Images

...n Paint Shop Pro. You'll learn how to automate repetitive tasks and process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and cloning parts of photos.
Learn To:
Apply effects to
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Visual InterDev 6 0 Planning a Web Application

...l planning, technology selection, or Web site programming tasks. This series will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0.
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Web Site Planning
Duration: 2 - 3 Hour(s)
Identify the features of
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Visual InterDev 6 0 Building Web Sites and Pages

...l planning, technology selection, or Web site programming tasks. This series will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first course in the series.
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Visual
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Visual InterDev 6 0 Active Server Pages and Data Access

...l planning, technology selection, or Web site programming tasks. This series will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first two courses in the series.
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: Active
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Visual InterDev 6 0 Accessing Remote Data

...l planning, technology selection, or Web site programming tasks. This series will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first three courses in the series.
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1:
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Visual InterDev 6 0 Implementing Server Technologies

...l planning, technology selection, or Web site programming tasks. This series will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. Participants should have completed the first four courses in the series.
T otal Learning Time
6 - 8 Hour(s)
C ourse Contents
Unit 1: MTS:
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Frontpage 2000 Proficient User

C ourse Overview This course prepares IT Professionals to create Web pages, create and maintiain Webs using FrontPage 2000. L earn To: Create Web Pages with FrontPage 2000. Create Webs. Maintain Webs. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding
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NetWare 5 Administration - Part 1

...orkstation
Duration: 1 - 2 Hour(s)
Identify the tasks that are performed by a workstation to communicate with a network.
Identify the functions of workstation hardware.
Match workstation software with its functions.
Sequence the steps involved in the process of dataflow between workstation hardware and workstation software.
Identify the options that a network administrator
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NetWare 5 Administration - Part 2

...y the file system management utilities in NetWare and the tasks that you can perform using them.
Identify the basic components of a network file system.
Identify the basic skills required for file system management.
Identify the file system management tasks that you can perform using NetWare Administrator.
Match the FILER options with the file system management tasks that can be
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NetWare 5 Administration - Part 5

...ticontext environment.
Match the rights needed with the tasks you must perform to grant a user access to NDS resoures.
Set up access to a folder in another container by using a directory map object.
Add a user to a print server by using NetWare Administrator.
Create a container login script to access the resources in a multicontext environment.
Unit 2: Installing NetWare 5
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NetWare 5 Advanced Administration - Part 1

...lable protocols and when each can be used.
Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5.
Select the tasks that are automated during an in-place upgrade to NetWare 5.
Identify the tasks that should be performed after an in-place upgrade to NetWare 5.
Perform the steps to create a project.
Perform the steps to move bindery objects from
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NetWare 5 Advanced Administration - Part 2

...k Printing
Duration: 2 - 3 Hour(s)
Identify the tasks to set up queue-based printing.
Perform the steps to create a print queue object.
Perform the steps to create a printer object.
Perform the steps to create a print server object.
Perform the steps to set up print services objects using the Quick Setup option.
Identify the console command used to activate the print server.
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NetWare 5 Advanced Administration - Part 4

...gned to them.
Match the trustee default rights with the tasks allowed by those rights.
Identify the guidelines for assigning additional NDS rights.
Identify the guidelines for protecting the Admin users' access to objects in the NDS tree.
Distinguish the tasks which should be centrally administered from the tasks which can be distributed.
Demonstrate the steps to create container
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NetWare 5 Advanced Administration - Part 5

...teps to access error code information.
Match NDS repair tasks with their descriptions.
Perform the steps to remove a server object from a NDS tree.
Perform the steps to replace a master replica on a failed server.
Sequence the steps to restore a replica to a NetWare server.
Unit 3: Setting up Remote Access Services
Duration: 2 Hour(s)
Identify the capabilities of Novell
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Oracle 11i10 Order to Cash Basic Pricing

...ash lifecycle. Additionally, the course elaborates on the tasks involved in creating and managing price lists. You also learn about pricing entities such as price agreements, formulas, qualifiers, modifiers, and pricing attributes.
Learn To:
Identify features of Order Pricing.
Match Order Pricing entities with their descriptions.
Identify the additional functionality
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Oracle Workflow 11i10 Configuring Oracle Workflow Components

...tasks that are performed to set up Oracle Workflow. It also covers features of service components and specific service components including agent listeners and notification mailers. Finally, it covers queue propagation and agent activity details.
Learn To:
Identify the mandatory steps for setting up Oracle Workflow.
Identify options that enable you to set up global workflow
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Oracle 11i10 System Admin DBA Activities

...tasks and duties a DBA and a system administrator perform to administer Oracle Applications. The tasks and duties discussed in this course are Application DBA duties, folder administration, custom program addition, help customization, and document sequencing.
Learn To:
Identify the steps for assigning resource consumer groups.
Identify features of cost-based optimization (CBO).
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Oracle 11i10 System Admin Workflow Applications Manager

...tasks that are performed to set up Oracle Workflow. It also introduces the learners to Oracle Applications Manager (OAM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues.
Learn To:
Identify the mandatory steps
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Oracle 11i10 System Admin Printer Management Form Personalization

...tasks associated with printer management, such as registering a new printer, printing with the pasta utility, and customizing print options. The course also focuses on demonstrations essential for personalizing forms. In addition, the course contains information about the basic, intermediate, advanced, and administrative concepts related to forms personalization.
Learn To:
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Oracle 11i10 System Admin Personalization Workflow Components

...alize the UI of a page at the user level.
Identify the tasks that can be performed to manage personalizations.
Unit 2: Oracle Workflow
Identify benefits of using Oracle Workflow.
Match tiers of Oracle Workflow architecture with their features.
Match components of Oracle Workflow with their features.
Identify the tasks performed by the Workflow Engine while executing the
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Oracle 11i10 Project Foundation Fundamentals Part 5

...he processes involved in setting up project templates and tasks in Oracle Projects. The course also introduces the concept of extending project functionality and project lifecycles.
Learn To:
Identify features of a project template.
Identify the steps to define a project template.
Identify the uses of different Quick Entry options on a project template.
Identify the
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Lotus Notes R5 Collecting and Organizing Information

... Notes replication; use Notes workspace to perform common tasks; create and enhance documents using different formatting options; and organize the workspace by managing views, folders and bookmarks. L earn To: Identify the different application types in Lotus Notes, the features provided for Lotus Notes mails and the features of Notes replication. Use Notes workspace to perform
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Lotus Notes R5 Managing and Sharing Information

... books and the Internet for information; automate routine tasks by using agents; browse the Web by using the Personal Web Navigator; manage Web pages in Lotus Notes; and subscribe to various databases to obtain information based on selection criteria. L earn To: Design and manage forms and views. Search domains, address books and the Internet for information. 0 Automate routine
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Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin

... Group Policy Duration: 1 - 2 Hour(s) Identify the tasks involved in managing user environments with Group Policy. Identify the features of administrative template settings. Identify the process involved in applying administrative template settings to the registry in Windows 2000. Identify the procedure for enabling Group Policy loopback. Identify the different types of
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Windows NT 4 0 Administration Fundamentals - Part 1

...o perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration.
L earn To:
Identify the features of Windows NT 4.0 interface, create and customize user and group accounts.
Administer
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Windows NT 4 0 Administration Curriculum

...o perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0 based network. At the completion of this series, you will be able to: identify the features of Windows NT 4.0 interface, create and customize user and group accounts; administer rights and policies for user and group accounts and configure the user environment; manage and
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Windows NT 4 0 Administration Fundamentals - Part 2

...o perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Create and administer network printers. Audit and monitor the server resources. Make backups and restore data
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Macromedia Flash MX 2004 Fundamentals of ActionScript

...Identify the methods for handling events.
Identify the tasks for defining a variable and storing data in it.
Identify the types of operators.
Identify the tasks involved in creating a function.
Audience:
This course is targeted at beginning and intermediate level users of Flash to develop applications or learn ActionScript.
Deployment:
Self-Study
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Oracle Database 10g Administration Workshop II Part 4

...Scheduler components with their descriptions.
Identify tasks to be performed for creating a Scheduler job.
Audience:
The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants.
Deployment:
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: ASM and
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Oracle Database 10g Administration Workshop II Part 3

...
Identify the features of the BMR interface.
Identify tasks performed for handling a corrupted object.
Unit 3: Performance Optimization
Identify features of the advisory framework.
Sequence the steps in an advisor tuning session.
Sequence the steps for creating a custom Automatic Database Diagnostic Monitor (ADDM) task manually.
Identify features of SQL Tuning Advisor.
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Oracle Database 10g SQL Fundamentals I Part 2

...tify the code for using the DELETE statement.
Identify tasks to be performed for granting system privileges.
Identify tasks to be performed for granting object privileges.
Identify syntax for performing various tasks for maintaining columns.
Identify the code for retrieving data hierarchically from a table.
Identify the code for formatting hierarchical reports.
Identify
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Oracle Database 10g Administration Workshop II Part 2

... the impact of losing non-critical files.
Sequence the tasks that enable you to recover temporary and index tablespaces.
Sequence the steps to recreate a control file when the original file is lost or corrupted.
Identify features of control file autobackups.
Identify considerations for dropping redo log groups and members.
Sequence the steps involved in noncritical file recovery.
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Oracle Database 10g Administration Workshop I Part 4

...fy features of undo segments.
Identify undo management tasks that a DBA should perform to use Undo efficiently.
Match database failures with their possible causes.
Identify features of instance recovery.
Identify key concepts of tuning instance recovery.
Audience:
The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants.
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