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From Impact Factory
Senior Management Course




This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management.
This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more
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Senior Management Skills Training




This two day Public Senior Management Course is suitable for those who have held a management role for some time - as a line manager or team leader - and who are now being asked to step up to senior management.
This is an experiential course and participants will find themselves involved in recreating and re-running real interpersonal situations using the learning of each day to create more
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From Contacts Plus
AT&T Certificate for Call Center Team Leaders


...e s a five days solution that will instantly improve your Team Leader performance.
The overall approach is to address core competencies and skill sets in a comprehensive manner. AT&T Solutions training treats Contact Center team leaders as critical and highly valued resources with the intent of continuing to strengthen leadership abilities. This helps you enhance your overall value to the
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AT&T Certificate for Call Center Team Leaders




The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games.
Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you
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From H2 Training & Consultancy Ltd
Effective Team Working

Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others
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Introduction to Team Leadership and Management


...y, it will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively.
It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help give you the confidence to handle the ups and
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From Meirc Training and Consulting
Certified Team Leader - Interpersonal Skills





By the end of the program, participants will be able to:
Promote trust and rapport by exploring team player style and how it responds to team values.
Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team.
Examine the work practices of high performing teams.
Gain new insights into creating a motivating team environment.
Implement
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From Technology Ed
Leading Teams



...uccessful teams
Develop clear and common goals
Define team leader roles and responsibilities
Choose which leadership styles are appropriate for each phase of group development
Apply collaborative problem-solving and decision-making techniques
Make the most of different styles of behavior
Evaluate team/ group performance
Recommended Prerequisites
No previous experience or
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From CertFast Testing
ACLS American Heart Association



...machine decides when and how to shock a patient, the ACLS team leader makes those decisions based on rhythms on the monitor and patient's vital signs. The next steps in ACLS are insertion of intravenous (IV) lines and placement of various airway devices. Commonly used ACLS drugs, such as epinephrine, atropine and amiodarone, are then administered. At this time, the ACLS personnel quickly search
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From Last Minute Training
ABCs of Supervisor Training- EMPOWER Performance
Location: Calgary Date: 2009-03-18
List Price: $647 Offered Price: $517. 00
Seats Available: 2
This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isna t easy but it
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The ABCs of Supervising Others Supervisor Training in Calgary
This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator.
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Lets get FOCUSED on Management Managing Results in the 21st Century
Do you want to develop your ability to manage and supervise others more effectively? Have you recently been promoted to a team leader, supervisor or a management position and have less than 1 year's experience? Are you a seasoned professional looking to enhance your ability to communicate more effectively and improve your overall performance and that of your team? Then this course is for you.
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How to Boost Communication for Productivity and Project Management
...facturing engineer industry, or that of a plant mager, or team leader, or supervisor, project manger or sponsor, project engineer, and so on. This course will teach you how to assemble and lead effective project and work teams.
You will gain insights that you can use immediately at work and in your personal life. You will also learn about a way to increase trust and productivity in the
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Powerful Communication Strategies
Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and
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Delivering Powerful Presentations - The Professional Advantage
...ior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives for this course will include:
* Learn how to identify different audience behavioural types.
* Learn how to position your company and or your product sales message.
* Learn how to set
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Building Better Teams
This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave this program with a plan for your personal development as a team player and as a team leader and will have learned skills and techniques for improving the functionality, efficiency and productivity of your a at
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Dimensions of Effective Leadership
Are you looking to adopt a team concept in your organization where the individual strengths of each team member will be encouraged? Have you recently been promoted to a team leader, supervisor or management position within your organization? Are you a seasoned professional looking to enhance your leadership ability? If you've answered yes to any of these questions, then this workshop is for you.
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From BodhiH Training Solutions
Interpersonal Effectiveness and Team Building Program
...your main responsibilities, as a manager or supervisor or Team Leader, is to analyze the strengths and weaknesses of their team in relation to its goals and to provide the motivation and skills to achieve those goals. This program will help them to improve the direction, motivation and goal achievement of their team.
The subjects covered will include:
a Analysing your leadership style
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From Colossal Technologies
Agile Software Development
The Objective of this Agile Workshop is to provide a comprehensive orientation to participants on the Agile Values, Agile Principles, Agile Software Development Practices and Agile Project Management Paradigms. Agile Software Development has several key imperatives. If these are not factored in, Agile teams will find it extremely difficult to sustain the productivity sought out of them. This
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From The Training Bank
Adaptive Leadership
.... It is the fuel which powers the manager, supervisor and team leader roles. Without effective leadership, these roles fall flat. The performance of employees and team members is unpredictable, with so many variables driving it that their accomplishments are sporadic at best.
Effective leadership provides employees and team members with a clear vision of the goals and outcomes they are
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From Priestley Training
THE EFFECTIVE TEAM LEADER



Outline
The Effective Team Leader course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with successful management of people and resources.
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From Square 3 Training
The New Managers Toolkit



Who would benefit from this programme:
This programme has been designed for the newly promoted manager or for those soon to move into a managerial role. The programme deals with key people management issues and incorporates relevant time for case studies and a variety of exercises to help relate back to real situations and really make the learning a sticka .
Learning outcomes
At
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Stepping up into a Supervisory Role



...mbers of staff making that transition from team member to team leader, new supervisors or those about to be promoted into the role.
This programme will outline the key roles and functions of the supervisora s job. We will use a range of practical exercises to help delegates relate the learning back into their workplace.
Delegates learn the skills and techniques needed to support
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Management Skills for Existing managers



Who would benefit from this programme
This programme is designed specifically for existing managers. In this programme, managers will be able to refine their skills and refresh their approach to managing.
This programme would also serve as an ideal follow on to our a Stepping into Managementa programme. This programme can deal with some of the more complex issues surrounding
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From Iridium HRD Consulting Limited
Presenting Yourself With Impact
This two day workshop enables participants to understand what makes great presenters great; the language to use, how to build rapport with a large audience and the core beliefs of excellent presenters. All participants get to try out the techniques throughout the 2 days and to get personalised feedback. All participants get a ten minute presentation videoed and have a dvd of their presentation to
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From Pocono Mountains Regional Emergency Services Training Academy
Search and Rescue Technician-Basic
BASIC OVERVIEW
Land Search and Rescue Operations
The Search and Rescue System
Types of Search and Rescue
The Incident Command Structure (ICS)
Legal and Ethical Considerations
BASIC SUPPORT SKILLS AND EQUIPMENT
Psychology and Physical Fitness of Search and Rescue
Basic Survival
Search and Rescue Clothing
Search and Rescue Equipment
Search and Rescue Response Packs
BASIC ORIENTEERING
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From Orion Training and Performance Management
Certificate IV in Financial Services





Undertaking training in a Certificate IV in Financial Services prepares you for roles in industries such as:
Accounts/Bookkeeping,
Loss Adjusting and Insurance Services, and
Other industries requiring Tier 2 Accreditation
The Certificate IV in Financial Services provides a foundation for further studies at Diploma level in any of the Financial Services streams. Many of the Certificate
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From Life Aid Medical
Advanced Cardiac Life Support (ACLS)





... essential skills individually, as part of a team, and as team leader. Realistic simulations reinforce the following key concepts: proficiency in basic life support care; recognizing and initiating early management of peri-arrest conditions; managing cardiac arrest; identifying and treating ischemic chest pain and acute coronary syndromes; recognizing other life-threatening clinical situations
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From Wintrac Inc.
Meeting Skills for Leaders, Third Edition
...ducting productive meetings every manager, supervisor, or team leader needs to get ideas and find inspiration to energize and motivate their groups. Every aspect of planning and preparing for a successful meeting is covered, from selecting participants to arranging facilities and equipment and leading effective discussions. A special section on conducting virtual meetings, an increasingly
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From Faranani Facilitation Services (PTY) LTD
Facilitation Skills Course
...e modern employeea s toolkit whether they are a manager, team leader or anyone needing to use facilitation. The course focuses on outcomes based education and challenges the lecturing approach equipping facilitators to facilitate experiential learning events appropriate for adults
This course is targeted at trainers or facilitators who need to be equipped with the skills of planning and
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From Brookfield Associates
Introduction to Management

Managers are normally promoted as a result of their experience in doing the job and not necessarily for their people skills.
This course is designed for newly promoted managers, supervisors and team leaders and will provide the foundation knowledge for successful management of teams and individuals.
Please contact me for further information.
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From Phoenix Consulting Services
Certified Behavioral Competency Interviewer Program


...Interviewing?
From the applicant s point of view
From a team leader/manager s point of view
From a human resource perspective
What the research tells us about better interviewing
Before the Interview
Gather the Pieces for the Pattern: Conduct a Job Analysis
Recognize critical incidents
Identify competencies and performance dimensions
Develop job descriptions
Prepare neutral job
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From TrainersDirect
Coaching for Performance
...upervisor, your role today includes two additional roles: team leader and coach. More and more, HRD professionals are being asked to train organizational leaders to be coaches. This ambitious series is intended for individuals who must coach others to improve performance and achieve results. The program is a three-day format which can be broken into half-day or full-day sessions.
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Executive Team-Building
...o become both a successful team member and an interactive team leader -- and discover innovative ways to make your executive team more productive! This practical and useful course is designed for participants to learn the knowledge and skills required to build productive teams. There is special emphasis placed on the differences between the executive teams and teams at other levels in the
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From SAI Global
RABQSA Certified Quality Management System Lead Auditor

This newly certified course is the first in the United States to offer a completely new approach to quality management systems lead auditor training. The training is focused on attendee attainment of three sets of defined competencies: auditing skills, quality management systems, and team leader skills.
This training follows the basic steps of a QMS audit, from Preparation and Evaluation, to
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From Covisioning
Using Emotional Intelligence: How to Best Use Your Brain for Successful Results



...team leader or parent, emotions must be considered when resolving difficulties and developing strong relationships. When emotions are triggered, the quest for logic is lost. Whether it's your own brain that is deceiving you or it's the reactive brain in the person you are talking to that is hindering progress, you have to know how to make shifts at the emotional level before solutions can be
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From Boston University Corporate Education Center
Gateway Leadership Certificate Program
...eading and Managing Dynamic Teams (4 days)
The art of team leadership involves creating an effective team design, driving task accomplishment, nurturing individual and group potential; building effective team dynamics that maximize synergy and creativity; developing inter-team and intra-team relationships that lead to commitment and dedication; understanding the effects of competition and
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