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Team Leaders Training Seminars and Classes

From Taylor Performance Solutions, Inc.

Supervisory Skills Workshop

... supervisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance expectations and objectives, motivating to improve performance, delegating more...

From PetroEDGE

LEADERSHIP TEAM DYNAMICS in Oil Gas 1 3 November 2011 Kuala Lumpur Malaysia

...e your success strategies. Days 1 & 2 are designed for team leaders, supervisors or managers working in a team based environment, whether you work for an operator company or for non-operator partners. Day 3 is separately bookable, and is specifically designed for those who lead teams in Joint Ventures or Partnerships. We strongly recommend that you consider attending all 3 days to more...

Fundamentals of Finance Accounting and Project Investment Analysis in Oil Gas 24 Jan 2011 - 26 Jan 2011

This 3-day separately book-able course is not designed to skill Oil & Gas engineers to be accountants, but to give participants the confidence and ability to communicate with accountants and finance managers and to improve their own financial decision making. For engineering professionals, a high level of technical expertise is no longer sufficient for superior management performance. Oil & more...

Finance for Non Finance Professionals in Oil Gas and Petroleum Fiscal Regimes Applied Finance for Oil and Gas Industry 29 - 01

PROCESS HAZARD ASSESSMENT USING THE HAZOP TECHNIQUE HAZOP TEAM LEADER TRAINING

PROCESS HAZARD ASSESSMENT USING THE HAZOP TECHNIQUE * to enable delegates to understand the basic HAZOP technique * to enable delegates to fulfil roles as competent HAZOP team members * to competently use a risk ranking matrix * to understand how hazard identification can predict accidents and incidents * to understand how HAZOP complements other hazard identification tools HAZOP TEAM more...

From Calyptus Consulting Group

Conflict Management

This 1-day Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to more...

From Bold New Directions

Thriving In Times of Change

...ttend? - Teams from all levels of the organization - Team Leaders & Individual Contributors - Project Teams Workshop Materials: Every participant receives a copy of the Thriving in Times of Change workshop manual containing background material, work-sheets, examples and exercises for future reference. Follow-Up Coaching: Optional follow-up coaching is available following more...

From Wintrac Inc.

Recruitment and Interviewing Skills ...team leaders need the skills to find and recruit the best candidates for their team. The course is a two-day event which involves participants working on processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs, etc. You can get a complete list of other Professional Development classes more...

MICROSOFT PROJECT 2003 ...team leaders master the basic features and functionality of Microsoft Project 2003, such as initiating projects, planning, executing, controlling and reporting on progress. Emphasis is placed on using software to effectively create and manage project schedules using accepted project management principles and techniques. Students are encouraged to bring to class samples from their work projects, more...

MICROSOFT PROJECT 2007 ...team leaders master the basic features and functionality of Microsoft Project 2007, such as initiating projects, planning, executing, controlling and reporting on progress. Emphasis is placed on using software to effectively create and manage project schedules using accepted project management principles and techniques. Students are encouraged to bring to class samples from their work projects, more...

From Management Training Institute

Leadership Edge

...ervisors a Everyone in a role of influencing others a Team Leaders Workshop Materials Every participant receives a personalized DiSC Personality Profile along with a copy of the Transformational Leadershipa Participant Workbook of exercise sheets and handouts. One Day Options This workshop may be offered in a one day format with follow up coaching. Contact us for more more...

Coaching Skills For Managers

...ervisors a Everyone in a role of influencing others a Team Leaders Workshop Materials Every participant receives a personalized DiSC Personality Profile along with a Participant Workbook of exercise sheets and handouts. Follow-Up Coaching Participants in this leadership training program excel with optional post-workshop coaching sessions to support their on-the job more...

From Simons-White & Associates, Inc.

Business Operating System (BOS) Overview

This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met. Course available in five languages: English German French Spanish Portuguese Course Objectives: Participant more...

From Contacts Plus

AT&T Certificate for Call Center Team Leaders

The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you more...

Discipline Management

In our culture, discipline can is a major problem facing corporate. In this course you will get your hand on the causes and solutions to beneficial discipline management. Key Learning Objective and Outcomes: By the end of this program, participants will have been able to: Understand the purpose and reasons for implementing the companya ™s disciplinary procedure. Know the more...

Stress management

More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong. more...

Customer Loyalty and Retention ...and Retention Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Customer satisfaction is WORTHLESS, customer loyalty is PRICELESS. Loyal is the most difficult of the customer service goals to achieve. But once you have it, you have something your competition will never have. This two days more...

Dynamite Sales Presentations ...Presentations Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you more...

Building Relationships for Success in Sales ...Success in Sales Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and more...

The Art of Delegating Your Workforce ... Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two days workshop will explore many of the facets of delegation, when to delegate, and who to delegate to. We will also go through the more...

Motivating Your Workforce ...r Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Ita ™s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This is a busy two days workshop to help supervisors and managers create a more dynamic, loyal, and energized more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space, more...

Negotiating For Results ...g For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental fact of more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one more...

The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence: more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating more...

Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they more...

From silicon beach training

Lean Six Sigma Green Belt Training

Six Sigma is fundamentally about quality, customer focus and cost. This Lean Six Sigma Green Belt training course equips team leaders and team members with the appropriate skills and tools to deliver current and future improvements. It combines a number of lean concepts and tools with the Six Sigma DMAIC model to provide a comprehensive coverage of Lean Six Sigma. more...

From Contacts Plus

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will more...

Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra more...

Understanding Project Management ...t Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that additional job done more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the more...

Problem Solving Decision Making ...cision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be more...

Developing High Performance Teams ...r and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify different types of teams. Build teamwork by recognizing and tapping more...

Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its more...

The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe more...

Building Better Teams ...etter Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective more...

Change and How to Deal With It ...eal With It Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Managers traditionally have had the task of contributing to the effectiveness of their organization while maintaining high morale. Today, these roles often have to be balanced off with the reality of implementing changes imposed by senior management. more...

The Art of Making Meetings Work ...etings Work Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This two days program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of more...

Coaching Skills ...hing Skills Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and more...

From Mitchell Phoenix

The Team Leaders Program

...Team Leaders' Program is the foundation programme for managers wishing to develop their management style in order to increase their effectiveness in today's business environment. The structure of one seminar per month over three months allows the introduction of new ideas and the opportunity to put them into practice - the chance to do things differently. The sessions encourage discussions more...

From Contacts Plus

AT&T Certificate for Call Center Team Leaders

...ive manner. AT&T Solutions training treats Contact Center team leaders as critical and highly valued resources with the intent of continuing to strengthen leadership abilities. This helps you enhance your overall value to the business. The result: better-trained professionals with improved abilities to solve problems and manage change. We ll help you with training, designed to help improve more...

From H2 Training & Consultancy Ltd

Effective Team Working

Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others more...

Emotional Intelligence at Work

...ctiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to work effectively with their colleagues and managers; and front-line staff need to be able to deal professionally more...

From KnowledgeWoods Consulting Pvt. Ltd.

Microsoft Project 2010 Training

... ON MASTERING MICROSOFT PROJECT 2010 Project Managers, Team Leaders, Consultants, Delivery Managers, Technical Professionals, Software Engineers, Engineers and professionals who are directly or indirectly associated with projects. After attending the Program on Mastering Microsoft Project 2010, the participants would be able to:- - Create a Model or Blueprint of the Project which more...

Managing Projects using Microsoft Project 2007 and Microsoft Project 2010

...T 2007 and Microsoft Project 2010 :- Project Managers, Team Leaders, Consultants, Delivery Managers, Technical Professionals, Software Engineers, Engineers and professionals who are directly or indirectly associated with projects. After attending the Program on Mastering Microsoft Project 2007 and Microsoft Project 2010, the participants would be able to - Create a Model or more...

From World Class Productivity Inc

People Skills The Secret Behind Project Success ...ations. Who should attend Managers, Project Managers, Team Leaders, Account Managers, Supervisors and those who work in a team environment and need to handle tough issues and difficult interpersonal situations and people with confidence and effectiveness Learn How To... - Dealing effectively with peers, subordinates, and superiors - Analyze and adjust your approach when influencing more...

From WWP Training Ltd

PRINCE2 Practitioner ...actitioner examination. In particular, Project Managers, Team Leaders and Managers, Project Assurance and Project Support roles working in a PRINCE2 ® environment and those intending to play a role in a project conducted in accordance with PRINCE2 ® or advise an organisation on implementing PRINCE2 ®. Guidance is available from our Project Specialists for those uncertain about more...

Team Leader Toolkit ...ween management and the workforce can sometimes result in team leaders being pulled in different directions. This can be particularly tough if you are making the transition from team member to team leader. You are no longer on equal terms with your peers. Now you have to earn their respect, show authority and lead them, often having to make unpopular decisions. This programme is for you if more...

From Resources Unlimited

Focus on Facilitation from Edward de Bono

...User Workshop A new, advanced course for facilitators, team leaders, and managers Facilitator skills are in high demand today as companies search for specialists who are professionally trained to effectively manage team interactions. Whether live or virtual, teams need assistance to move quickly toward project and process goals. Millions of dollars are wasted daily by employees trapped more...

From Cosensa Learning & Development Ltd

Dealing with bullying and harassment in the workplace ...s to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and maintain clear standards of behaviour in order to more...

From Asktenali.com

Team Leaders

Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your more...

Training on Soft skills for IT Professionals Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training more...

Training program on Soft skills for Team Leaders Asktenali. com - HRD Trainers and Consultants A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of Global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your training more...

From 4 Hour Training

Ethical Leadership

For all leaders - upper management, middle management, front-line supervisors, and team leaders-ethics is essential to success. This program helps leaders understand the benefits of ethical behavior and to apply ethical principles in their roles as leaders. more...

From TFS Training Consultants Limited

Report Writing

...sages are understood and helping to influence managers or team leaders. Using fun exercises and discussions, by the end of the day, delegates will have: a Learnt the importance of tailoring a report to suit the target audience. a Understood the need to have precise aims to ensure accuracy, brevity and clarity. a Examined the steps needed for an effective and professional report more...

From NobleProg - IT training courses

Agile Project Management with Scrum Training Course

Who should attend? This 2 day course is suitable to any IT professionals who are interested in implementing Iterative Agile and Scrum methodologies to manage software development. This course is particularly suited to project managers, team leaders, developers and customers of software development wishing to have a stake holding in the development process. more...

From Last Minute Training

MS Project Workshop Saturdays This course enables you to use Microsoft Project 2003/ 2007. This is a highly effective tool to manage projects and is ideal for project managers, team leaders and team members who are new to the project management tool. more...

Building Better Teams This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave this program with a plan for your personal development as a team player and as a team leader and will have learned skills and techniques for improving the functionality, efficiency and productivity of your a at more...

Conflict Resolution Negotiating Win-Wins ... solve are an invaluable set of skills that all managers, team leaders and team members need to help build high performing, collaborative teams. This workshop provides all participants with a simple, direct way to understand the different fears that drive much of the conflict and resistance they see. Participants will gain confidence in their ability to confront issues and reach positive more...

Project Management Preparation PMP - Saturdays This course will develop your skills in Project Management as well as prepares you to write the Certification Exam on PMI & CAMPM. Designed for :Project Managers, Team Leaders, Team members who want to formalize their experiences & skills set more...

Coaching for Performance Certification Program This two day certification program is packed with information to help you & your staff become the best coaches they can be. Team-leaders will learn how to analyze and adjust the way in which they communicate with their staff. more...

Leadership Certification Program - icsa This program is designed for Directors, Managers, Supervisors, and Team Leaders who will gain the tools and knowledge to improve their people management and operational skills. more...

MS Project Workshop - sfc This course enables you to use Microsoft Project 2003/ 2007. This is a highly effective tool to manage projects and is ideal for project managers, team leaders and team members who are new to the project management tool. more...

From ITSM Academy

ITIL V3 Lifecycle Course - Service Transition ST ... Audience: CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers and ITSM trainers involved in the ongoing management coordination and integration of strategizing activities within the Service Lifecycle. Individuals who require a detailed understanding of the ITIL Service Transition phase of the more...

From Technology Ed

Software Testing

...are testers, Quality Assurance personnel, and IT business team leaders or managers. IT managers and team leaders would also find this course beneficial in order to gain a better understanding about the effectiveness of implementing a software testing program. Recommended Prerequisites No previous testing experience or exposure to software testing is required. A general knowledge of more...

From Abar Solutions

Advanced Project Management

Course Background The key to successful project is planning, coordination and control of human and material resources, but how is this achieved. Management of scarce resources requires focusing on critical activities within project life cycles and requires maximum utility of tools and techniques. Potential risks that may be associated with any project must also be identified and addressed to more...

Enhancing Leadership Skills Success in business and social environments is largely dependent on the effectiveness of our interactions and communication with other people. Successful leaders are those who possess powerful communication skills and an understanding of the differences in the way people interact. Effective human interaction and understanding othersa ™ communications are essential for career success and more...

Environmental Management System EMS Concern for the environment and a growing awareness of the need to manage resources efficiently are driving many businesses to adopt an environmental management system, (EMS), as a mechanism to respond to the pressure and thereby minimise their impact on the environment. Through this focus on improving the efficiency of all their working practices, businesses are also likely to benefit from a more...

Heat Exchanger in Practice

The programme and its contents are specifically developed for practicing engineering and project professionals as well as trainee engineers. Therefore the contents make use of the essential academic background, which is combined with the relevant state of the art field experience and best operational, maintenance and reliability considerations. The contents encompass the typical applicable more...

Advanced Supervisory Skills - Supervisor Development Program

... and capabilities of developing into Supervisora ™s, Team leaders and new managers. Whatever their job title, if they are in charge of others then they will be helped greatly by this seminar. In this seminar you will learn to: Be effectively and professionally equipped for the major transition from the workforce to a team / leadership role Understand and practice key more...

Building Skills for Teamwork A truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. In spite of our technological advances, our competitive advantage lies in our ability to work effectively with other people. The premise of this program is that organizations are much more healthy and productive when their relationships are strong and more...

From Benjamin Bonetti Ltd

Advanced NLP Sales Skills Course NLP Sales Management Skills Diploma "The secret to productive goal setting is in establishing clearly defined goals, writing them down and then focusing on them several times a day with words, pictures and emotions as if we've already achieved them" a Denis Waitley Course Overview: If youa ™re responsible for managing and/ or developing a sales force then this is one of the most more...

From DW Associates Pte Ltd

How to bridge the gap between corporate leadership and entrepreneurial leadership

...nd? This seminar is for line managers, supervisors and team leaders of all levels who need the tools, knowledge, and a process to efficiently achieve improved team results. Any manager wishing to improve his or her approach to leadership. David Wee Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB) Chief Executive for Asia - LONDON SPEAKER BUREAU Vice President - more...

From Corporate Coach Group

Management Training

The programme is designed for managers who need a practical method to help them to become immediately more effective. The purpose of the training is to help managers interact with people in such a way as to improve productivity and create a good atmosphere. Team leaders will achieve additional skills that will help them to be more effective and confident. The training style is practical, more...

From MGM Training Limited

Level 3 Award in Supervising Food Safety in Catering

...of safe food. Who should attend a Supervisors, team leaders and line managers etc. who work in catering related businesses a Example environments include food delivery organisations, pubs, hotels, fast-food outlets, residential homes, nursing homes, pre-schools and nursery schools a Job seekers or those who wish to enhance their CV and career opportunities Course syllabus more...

From Corporate Coach Group

Financial Awareness Training The purpose of the financial awareness training course is to provide you with a better understanding of different financial methods within a business. This financial awareness training course is of great benefit to managers / team leaders who have previously received little or no financial awareness training. It will also benefit graduate management trainees who need to develop an more...

From People and Processes, Inc

Maintenance Planning and Scheduling ...duling role such as Maintenance Supervisors and Managers, Team Leaders, Operations Supervisors, and Materials Management Supervisors. This comprehensive course is designed to educate the Maintenance Planner Scheduler on approaches to drive improvement in craft resources and efficiency. Not by asking people to work harder, but smarter; by eliminating the losses associated with chasing parts, more...

From Investment Education PLC

Fundamentals of Fails Management

...he relationship between their work and failed trades a team leaders and management, to increase their awareness of failed trades management. Participants will be from Asset Managers, Banks, Brokers, Custodians, Fund Managers, Hedge Funds, Insurance and Life Assurance companies as well as Government Regulators. The course is applicable in any country active in the Securities business. more...

From Safer Food Scores

Level 3 Award in Supervising Food Safety in Catering

...3;s it for? This qualification is aimed at supervisors, team leaders, line managers working in catering (and other related industries e. g. those providing food in the care industry). The qualification is also suitable for those owning/ managing smaller catering businesses. There are no pre-requisites for the intermediate food hygiene qualification. However it is a good idea for you to more...

Level 2 Award in Managing Fire Safety in the Catering Industry Whoa ™s it for? This one day qualification is aimed at anyone involved in the management of fire safety in any workplace, this includes supervisors, team leaders, fire wardens (marshalls) and staff working in any areas where there is a potential risk of fire. There are no pre-requisites for this qualification but it is advised that candidates have a minimum of Level 1 in literacy or numeracy more...

From CP Training Consortium

Practical Supervision Skills This course is designed for Recently appointed team leaders and supervisors and those who are likely to be appointed to such positions in the near future. Experienced supervisors and team leaders would also benefit from this course as a refresher programme. The course is biased towards supervisors and team leaders working in an operational environment, but is also for valuable people in more...

From BodhiH Training Solutions

High Performance Leadership - Public workshop in Bangalore ...ership program suitable for Senior managers, Managers and Team leaders keen on developing and enhancing leadership skills through structured learning that can be applied in real time situation. Key learning objectives: a Develop new age leadership competencies a Identify development need of team members a Identify your present leadership style a Add flexibility to your leadership more...

Work Smart - Time Management - Public Workshop in Bangalore ...es and Marketing Managers, Regional Heads, Project Heads, Team Leaders etc. Key objective that will impact the participants are: a Planning and Scheduling. Work in an structured and organized manner a a Working Smarta using the 80/ 20 or Parettoa ™s Law a Completing work as per the schedule (To Do a doing a Done) a Developing useful work habits a Completing more...

From Centre for Creative Thinking

Enhancing Your Coaching Skills ... success in the workplace. All managers, Supervisors and Team Leaders need to master the coaching skills and techniques to bring out the best of their subordinates and team members. This workshop is designed to let the participants: a Understand the basic processes behind coaching. a Have the ability to introduce coaching into their organization. a Use the GROW model to get the more...

From Testing Solutions Group

User Acceptance Introduction User acceptance testing used to be seen as an activity that was planned and executed just before a system went live. This is no longer the case as it is now seen as an integral part of the acceptance of all project deliverables. The business users and their representatives are becoming ever more involved in the delivery process as systems become more user focused. Why is acceptance test necessary more...

From Centre for Creative Thinking

Creative Thinking for Success@Work, Singapore, 3 Nov. 2010

...novative products and services. Managers, Supervisors and Team Leaders play a critical role in the creative and innovation process in the organization. In order to innovate for new ideas at the workplace, employees at all levels within the organization need to be trained on how to seek new ideas through creative approaches in their thinking. This requires the acceptance that creative more...

From OneSource Professional Training Solutions, Inc

ITIL FastTrack to Expert Program

...end a CIOs, CTOs, Managers, Supervisory Staff a Team Leaders, Designers, Architects, Planners a IT Consultants, IT Audit Managers and IT Security Managers a Candidates wanting a full-featured path for achieving the ITIL expert certification. Prerequisites The candidate must hold (photocopy required) one of the following: *v3 ITIL Foundation Certificate *v2-v3 more...

From Sela Canada

ISTQB Certified Tester Foundation Level

...team leaders with the main ideas, processes, tools and skills they need in order to set themselves on a path for true testing professionalism. This hands-on course covers the major test design techniques with lecture and exercises. The course provides the methodology behind the testing and covers issues both individual testers related as well as the whole testing team related. The testing more...

From MotivatedMinds, Inc

Team Synergy Workshop The Kolbe System can be used to analyze existing as well as potential teams based on individual Kolbe Index results, giving managers and senior leaders the capability to predict and manage team performance. This program includes individual Kolbe Indexes, A team Synergy Report, and a one-day workshop. It offers a cost-efficient means of debriefing the Kolbe Indexes. more...

From Medway Safety Limited

CIEH Supervising Health and Safety - 3 Day 30th November to 2nd December 2011. This 'Level 3' qualification is designed for team leaders, supervisors and also anyone who needs a broad understanding of Health & Safety issues. For full course outline please see downloads. Costs 270 per person plus exam fee of 25 and vat more...

CITB Site Supervisors Safety Training Scheme 2 days ...se is designed for first line managers, foreman, gangers, team leaders and supervisors: those who have, or are about to be given supervisory responsibilities and need to understand their legal duties to better contribute to the instruction, supervision and monitoring of tasks and activities to ensure safety on site. For a cours outline please visit, This course will be delivered over two days: more...

CIEH Level 3 Award in Supervising Food Safety 3 days 12th to 14th September 2011. The intermediate level course is designed for those working in all food businesses at supervisory level. This includes 'traditional' supervisors and team leaders, but also anyone who needs a broad understanding of food hygiene as part of their work. For full course outline please see downloads. Cost: 295 plus VAT more...

From Interthink Consulting Incorporated

Risk Management

There are few disciplines within project management that have a greater impact on project management success than the effective management of project risk. According to research conducted by Interthink Consulting Incorporated, those organizations that take a formal, disciplined approach to managing their project scope and the unique risk factors associated with a project enjoy a significant more...

From Hilf Supply Chain Solutions Ltd

MRP concepts & fundamentals

An ideal back to basics refresher course for those within a Material Planning role, particularly useful prior to an ERP 'go-live' to compliment IT systems training. Will be a valuable overview of the subject matter for other functions whose actions have an implication on the bigger picture demand & supply execution plan (for example Manufacturing Team Leaders, Warehouse staff, Purchasing, and more...

From DPM International

Project Management Crash Course

This course is also a perfect refresher for the fundamental project management methods, tools and techniques so you initiate and close your projects effectively and efficiently the first time! Who should attend? Program Managers Project Leaders Project Team Leaders Individuals interested in learning the about project management or to fill their project management gap more...

From The Millennium Group International

Leading Through Change Change doesna ™t just happen. Leaders create change. Change management is the art and science of leading an organization and its people through the predictable transitions from current reality to a preferred future state. Use change as part of your leadership repertoire. Change takes time. "Fine-tuning" can be ongoing and require only months, whereas radical overhauls can require three more...

From Spearhead Training Group Ltd

Planning Trainning

a If you fail to plan you are planning to faila a When we are at work we all feel we are 'busy'; but good companies and organisations make certain their employees are busy doing the right things efficiently and effectively - i. e. doing the right things, right. This one-day workshop is the ideal way to learn and practise the skills of good planning and is a 'must' for all managers, more...

Supervisory Team Leader Skills

...gramme has been designed specifically for supervisors and team leaders who have to manage people whilst still working as part of a team. Introducing the key skills necessary for organising and directing work effort, it is ideal for recently promoted supervisor/ team leader or as a refresher for those who have not had formal training. Clear guidelines are given on each topic with practical more...

From The Training Experts Ltd

Sales Force Performance Management ...e. Target Group This course is aimed at managers and team leaders within a sales-based environment. Objectives By the end of this course delegates will be able to; Look at their existing strategies and consider alternative possibilities to improve performance; Understand the psychology of sales & the sales process; Understand the importance of setting achievable goals; Deal more...

Body Language This one day course focuses on raising individuala ™s awareness of the messages we are giving and receiving a out of awarenessa ™. Reminding us that communication goes on at every level, whether we speak or not and to ensure that we have total congruity when relating to others. Included in this is an appreciation of some likely interpretations of those messages using models such as more...

Counselling Skills ...ngoing factor. Target Group This course is aimed at team leaders and senior management who have the responsibility of dealing with staff issues. Objectives Upon successful completion of this course delegates will: Have a structured overview of how counselling skills are relevant to workplace dynamics; Be able to implement a toolbox of invaluable counselling techniques; Be able to more...

PRINCE2 Project Management Practitioner ... practitioner program is aimed at managers, senior staff, team leaders and anyone involved in project work, as well as those intending to play a role in a project conducted in accordance with PRINCE2 Objectives By the end of the program delegates will be able to; Recognise, understand and adopt good project management practice Understand how the PRINCE2a process model fits together; more...

The Art of Delegation ...ated to the skills of delegation and empowerment, whereby team leaders learn how to delegate objectives rather than tasks. Target group This course is designed for managers, supervisors and team leaders, present and aspiring, who want to achieve better performance through the delegation of duties and responsibilities to others. Objectives By the end of this course delegates will be able more...

Managing People ...eople. Target Group This course is aimed at managers, team leaders and senior staff who are either new to their role or wish to develop and build upon their existing skills. Objectives By the end of this course, delegates will be able to; Understand their own personal strengths and those of others; Demonstrate a range of interpersonal communications; Manage a people effectively more...

Change Management ... Group This course is aimed at Managers, Supervisors and Team leaders who are responsible for planning, implementing and managing change. Objectives By the end of this course delegates will be able to; Understand why change is so important Understanding of the impact of change Prepare for impending changes Identify effective methods for overcoming difficulties Manage more...

Team Building Working as part of a team is crucial to the success of any organisation. This one day course focuses on how to build a successful team, and equips the delegate with essential leadership techniques and strategies for getting the most out of their team. Target Group This course is aimed at managers, senior staff and team leaders wishing to build a successful team, improve team performance and more...

Challenging Poor Performance ...team leaders have a key role to play in organisations a particularly getting the best out of their team. Sometimes a manager may face situations where they need to improve performance either of the whole team or individuals. This course outlines how managers can improve performance in an effective way without having a negative or adverse impact. Target Group This course is aimed at more...

Supervisor Skills ... Target Group This workshop is aimed at supervisors and team leaders within any organisation or industry who are either new to the role, or wish to enhance their current skills Objectives At the end of the workshop, delegates will be able to: Analyse their role, responsibilities and skills as a Team Leader / Supervisor; Identify a range of leadership styles and tailor their style to more...

Motivation Everyone faces frustrations in their life, both at home and at work, but the key to being successful in life and at work is handling your frustrations. How you react to frustration will depend in part on your personality, but you can choose how you react. This workshop offers a practical guide on what motivates and de-motivates people. It also examines how to maximise performance and achieve the more...

From FranklinCovey South Asia

Become a Coach Join Intensive Coach Training in India

...*Coaching competencies* in Senior Executives, Managers, Team leaders, HR professionals and Trainers The *"Intensive Coach Training (ICT)"* in India at below mentioned dates: 3, 4, 5 Dec 09 a Bangalore 28, 29, 30 Jan 10 / 4, 5, 6 March 10 a Delhi 4, 5, 6 Feb 10 a Mumbai 18, 19, 20 March 10 - Hyderabad This is a Globally Recognized Certification with *International Coach more...

DAVID ROCK LIVE IN INDIA -Worlds Most Successful Effective Coach Training Program ...nal Coaching competencies in Senior Executives, Managers, Team leaders, HR professionals and Trainers. Once in a life time opportunity this is the program which will be facilitated by David Rock, he is the Founder and CEO of Results Coaching Systems. He is also the author of a Personal Besta ™, a Quiet Leadershipa ™ and a Foundations to Coachinga ™. He is the top most more...

From Cameron Leadership Development Inc.

Supervisory Management

...nces the effectiveness of your managers, supervisors, and team leaders * Motivate people to a higher level of productivity * Get more done through time management * Learn the art of delegation and giving direction * Exercise authority effectively * Handle and prevent problems with people * Develop the potential of employees Participants: Managers, more...

From TrainSmart, Inc.

Conversation Skills Training - Conversation SMART This one day seminar examines how leaders coach, communicate, praise, and model crucial conversational behaviors. The purpose of Conversation SMARTa is to provide you with techniques to enhance your communication skills and increase your results during critical conversations. a Supervisors, team leaders, all levels of management will learn how to conduct those challenging conversations by using more...

From AstroWix India Project Solution Pvt Ltd

AstroWix-PMP Fastrac Chennai August Workshop ...ps are intended for: a Project Managers a Project / Team Leaders a Consultants a IT Managers a Business Analysts a Delivery Managers a QA Analysts a Civil, Mechanical, Electrical Engineers Date: Saturday August 6, 2011, 09: 00AM IST Sunday August 14, 2011, 06: 30PM IST Venue: HOTEL SAKITHYAN Thanikachalam Rd Chennai, TAMIL NADU 600017 To know more go to more...

From RRC Training

CITB ConstructionSkills Site Supervisors Safety Training Scheme SMSTS The CITB ConstructionSkills Site Safety Plus Site Supervisors' Safety Training Scheme (SSSTS) is designed for those who have supervisory responsibilities within the construction industry and want to be confident that they understand the key health and safety issues relevant to their role. The course provides an understanding of the employer's legal duties to enable better contribution to the more...

From Next Levels Consulting

Effective Change Management Duration: 3 days Description and Learning Objectives After attending this program participants will be able to understand that: Change is ever-present in our society. It is the only constant we can count on. How well employees deal with these changes will make or break the organizations ability to survive and remain competitive. N. B. Content can be modified (Customized) as per customers more...

From Situation Management Systems, Inc

Positive Power and Influence

... relationships * Become more effective team members/ team leaders. Who is the program for? The POSITIVE POWER AND INFLUENCE ® Program is designed to make influence a core competence of your organization. PPI will measurably improve the performance of: * Program or project managers who must obtain the cooperation of functional managers over whom they have no authority. * more...

From QPC Limited

ICMI Management Track - Contact Center Coaching ...nt performance. Designed for managers, supervisors and team leaders with coaching responsibility who want to sharpen coaching skills or who need an introduction to: - What coaching can do and what kind of return on investment to expect. - The role of a coach and common coaching challenges. - The fundamentals of praise and using praise as a motivator. - The role of feedback in correcting more...

From Laser Recharge of Texas

Train the Trainer Program - Laser Printer Repair

... needed at an increasing rate, more and more managers and team leaders are being called upon to do training that was formerly done by experienced trainers. These trainings are performed On-Site and can me customized to fit your needs. Training Course Overview Laser Recharge of Texas training courses aim to provide the Trainer with a skill and knowledge base that will assist the soon to more...

From QPC Limited

ICMI Advance Agent Track - Managing Customer Contacts with Equality ...nce from the entire team. Developed for supervisors and team leaders who need a thorough understanding of the monitoring and coaching process and want to learn ways to: - Develop monitoring and coaching practices that increase quality. - Monitor and coach agents with great confidence. - Structure a program that increases agent satisfaction and reduces turnover - Build consensus and more...

ICMI Supervisor Track - Monitoring and Coaching for Supervisors ...nce from the entire team. Developed for supervisors and team leaders who need a thorough understanding of the monitoring and coaching process and want to learn ways to: - Develop monitoring and coaching practices that increase quality. - Monitor and coach agents with great confidence. - Structure a program that increases agent satisfaction and reduces turnover. - Build consensus and more...

ICMI Management Track - Advanced Contact Center Quality ...you learn by doing. Developed for managers, supervisors, team leaders, and quality assurance personnel who need a thorough understanding of the monitoring and coaching process and want to learn ways to: - Utilize monitoring and coaching practices that increase quality. - Structure a program to increase agent satisfaction and reduce turnover. - Build consensus and gain buy-in from the entire more...

From Team Training Services

ILM Approved Award in Team Leading ... will: * normally be either practising or aspiring team leaders with the opportunity to meet the assessment demands, and * have a background that will enable them to benefit from the programme - which is likely to be Level 1 Key Skills Literacy and Numeracy or their equivalent * Centres may provide support to intending learners who do not have this level of literacy and more...

From The Fortune Group

TeleSales Skills

TeleSales Skills is a comprehensive telephone sales training program focused on developing the core techniques and skills that will enhance the sales effectiveness of telesales representatives and their team leaders. For any business seeking to better penetrate and exploit its markets, this training program provides practical and easy to use skills and tools that will create an edge in growing more...

From KnowledgeWorks IT Consulting Pvt. Ltd.

PMdistilled Project Management Workshop for PMP Certification at Bangalore ...ial. Target Audience : Project managers lead projects, Team Leaders, Project Leads, Senior software Developers, Architects, Business Analyst, to name a few. PMdistilled [ Earn 35 contact hours ] :: Premium PMP Preparatory Workshop PMdistilled is designed with a unique 3 phase approach. The first phase is a warm up free session with Podcasts from the trainer (online). The second phase more...

From Case Western Reserve University - Executive Education

Leading Developing and Sustaining High-Impact Teams Jun 4 & 5 2012 ...he findings uncover critical new knowledge and skills for team leaders that can dramatically impact team performance. One of those discoveries is the interconnection between learning and leadership. How an individual learns plays a significant role in leadership development, and the leader's style and adaptability strongly impact the experiences of the team. This is because learning styles more...

From KnowledgeWorks IT Consulting Pvt. Ltd.

PMdistilled Project Management Workshop for PMP Certification Based on 4th Edition and as per the new exam format announced by ...ial. Target Audience : Project managers lead projects, Team Leaders, Project Leads, Senior software Developers, Architects, Business Analyst, to name a few. PMdistilled [ Earn 35 contact hours ] :: Premium PMP Preparatory Workshop PMdistilled is designed with a unique 3 phase approach. The first phase is a warm up free session with Podcasts from the trainer (online). The second phase more...

Workshop on SELENIUM Basic Advanced Training Dates 17th 18th Sep 2011 at Bangalore Hurry Register Today In this course you ...ial. Target Audience : Project managers lead projects, Team Leaders, Project Leads, Senior software Developers, Architects, Business Analyst, to name a few. PMdistilled [ Earn 35 contact hours ] :: Premium PMP Preparatory Workshop PMdistilled is designed with a unique 3 phase approach. The first phase is a warm up free session with Podcasts from the trainer (online). The second phase more...

PMdistilled Project Management Workshop for PMP Certification Based on 4th Edition and as per the new exam format announced by ...ntial. Target Audience : Project managers lead projects, Team Leaders, Project Leads, Senior software Developers, Architects, Business Analyst, to name a few. PMdistilled [ Earn 35 contact hours ] :: Premium PMP Preparatory Workshop PMdistilled is designed with a unique 3 phase approach. The first phase is a warm up free session with Podcasts from the trainer (online). The second phase more...

PMdistilled Project Management Workshop for PMP Certification Based on 4th Edition and as per the new exam format announced by ...al. Target Audience : Project managers lead projects, Team Leaders, Project Leads, Senior software Developers, Architects, Business Analyst, to name a few. PMdistilled [ Earn 35 contact hours ] :: Premium PMP Preparatory Workshop PMdistilled is designed with a unique 3 phase approach. The first phase is a warm up free session with Podcasts from the trainer (online). The second phase is a more...

From AgileSoft Methodologies

Effective Service Delivery using Program Management Framework ...business or delivery managers, program/ project managers, team leaders, team members, SMEs or functional support providers. In any of these roles the individuals guide or help guide strategies and carry them out to achieve business results. This needs to be supported by a strong IT infrastructure, internal processes and skilled resources, which is capable of carry out effective service more...

From Chrysalis

Train the Trainer Certification Program ... needed at an increasing rate, more and more managers and team leaders are also being called upon to do training that was formerly done by experienced trainers. This workshop provides even the most experienced staff members with a solid foundation of skills needed to be an effective trainer. This program is for individuals who want to become trainers, who are trainers and managers and Team more...

From Simitri Group International

Facilitation Skills

...ighly interactive two-day session that enables managers, team leaders and corporate trainers to maximise their effectiveness when facilitating workshops, planning sessions or team meetings. During the workshop the participants learn how to connect with the audience by building rapport and ultimately credibility with the group, thereby increasing participation by all. The participants also more...

Managing High Performance Teams

The Simitri Managing High Performance Teams Workshop provides managers, team leaders and supervisors with the skills to improve the performance and contributions of individual team members and the team as a whole. The course is focused on the a how toa aspect including developing a team framework, setting goals, empowering team members, providing feedback and dealing with conflict. The more...

From Orion Training and Performance Management

Certificate IV in Frontline Management

The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail. more...

Diploma of Business

This qualification reflects the role of individuals with substantial experience in a range of settings and who are seeking to further develop their skills across a wide range of business functions. This qualification is also suited to the needs of individuals with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to further more...

From Impellus

Building brilliant teams ... achieve great things. This course is for managers and team leaders who require performance management skills and a more structured approach to dealing with all levels of performance. As soon as you stop leading, managing people becomes a difficult business. But where does the time to lead effectively come from when youa ™re busy managing performance? This course is designed to give more...

From Segullah and Company Limited

Introduction to Supervision ...Team leaders/ Supervisors Aims To introduce delegates to the elements, duties and responsibilites of supervision that encourages the co-operation and motivation of their staff and gives confidence to the supervisor Objectives To explain the role of supervisor/ team leader and to identify differences between the roles from those of the team member To identify leadership styles To more...

INTERPERSONAL SKILLS FOR MANAGERS Course Overview This course enables participants to enhance their interpersonal skills and so improve working relationships. Participants will develop an insight into how others see them and increase their options when dealing with conflict, low morale, poor motivation or work-related problems. Target Audience Supervisors, team leaders and newly appointed managers across all functions and more...

From Square 3 Training

Stepping up into a Supervisory Role

Who would benefit from this programme: This course is typically for aimed at members of staff making that transition from team member to team leader, new supervisors or those about to be promoted into the role. This programme will outline the key roles and functions of the supervisora ™s job. We will use a range of practical exercises to help delegates relate the learning back into more...

From Infopace Management Pvt Ltd

Change Management -managing people during change ...es and supervisors, Managers of Managers and supervisors, Team leaders, Business Heads, Strategic Business Units Head, Entrepreneurs, Innovation team Head, Academic Heads, Branch Managers Course Contents # Introduction and overview of Change Management # Understanding Change Management # Individual Change. # Change Management in organization. # Understanding and managing Change # more...

From Integrated Process Developers, Inc.

Fundamentals of Project Management Workshop

... Project Managers / Team Leaders Team Leaders moving into team leadership positions Key Team Members Functional Managers Process and Performance Improvement Team Members Business Planning Personnel more...

Fundamentals of Project Management Workshop

From Effective Outsource Networks

Setting KPIs Goals for Effective Job Performance ... Whom Managers, executives, officers, engineers, project team leaders and supervisors who need to set goals for their team, themselves as well as guide their subordinates to set relevant goals. Workshop Schedule and Fee Course Date 16 Feb 2012 Time 9am to 5pm Venue Grand Park City Hall Hotel or similar Early Bird Closing 26/ 1/2012 Fee Per Participant S$374. 50 (Early Bird) more...

From Dr Rick Goodman

Negotiate to Win the Art of Successful Negotiation

Whether ita ™s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome. This hands-on two day seminar gives you a step-by- step guide to more...

How to Be a More Effective Team Leader ...team leaders have a clear vision of their goals and the organizationa ™s goals. More important, they have a passion that allows them to communicate that vision and rally others to share in and achieve it. In How to Be a More Effective Team Leader, youa ™ll learn the personal leadership characteristics and skills that spark the kind of energy and enthusiasm that makes productivity more...

From Indonesian HR Professional (IHRP) Society

HR Management For Non HR Executives by IHRP Society

This program aims to provide non HR executives with HR Management knowledge required by all Managers, Supervisors and Team Leaders. more...

From Sandbox Advisors

Singapore Training Programs Overview ...rship Development These courses are aimed at managers, team leaders, supervisors and anyone who leads a group of people. The training courses are also suitable for those who wish to prepare themselves for positions of leadership. These courses develop the competencies required to motivate and lead teams of people in either the private, public or not-for-profit / voluntary sectors. Change more...

Developing High Performing Teams ... Developing High Performing Teams, are aimed at managers, team leaders, supervisors and anyone who leads a group of people. The training courses can be taken standalone, or combined to form a longer program. SMART Objectives The objectives of this workshop are to develop supervisors, team leaders and managers skills in writing SMART objectives. Introduction to Giving Feedback more...

Singapore Management Training & Development ...elegation This management training workshop introduces team leaders and managers to the subject of delegation; explores what constitutes effective and ineffective delegation; considers best practice when delegating; and identifies some pitfalls to avoid when delegating. Qualities of Effective Managers The objectives of this management training workshop are firstly to challenge more...

Leadership Training Development in Singapore ... Leadership Training in Singapore, are aimed at managers, team leaders, supervisors and anyone who leads a group of people. The leadership training courses are also suitable for those who wish to prepare themselves for positions of leadership. These courses develop the competencies required to motivate and lead teams of people in either the private, public or not-for-profit / voluntary more...

From Allied Consultants Group, ACG

Human Resources Management Certificate This certificate provides comprehensive knowledge to any person who aims to acquire information in the HR field or anyone who wishes to pursue the HR as a career. Entry-level HR professionals, those exploring HR as a career field, Line managers who have HR responsibilities, HR professionals, such as staffing specialists, whose experience has been in a single functional area, Those in more...

From Primose

Project Management PMP Training Boot Camp

..., coordinators, expeditors, program managers, and project team leaders who have experience leading and directing projects and who have met the PMP credential eligibility requirement. The requirements state: Minimum of 35 hours of PM classroom instruction which this training class will provide you. Extras from Primose Attendees will receive a complimentary copy of the books: A Guide to more...

From Mercury Solutions Limited

MS Project 2003 Designed specifically for project managers, team leaders, and team members, Microsoft Project 2003 certification course teaches everything about Microsoft Project 2003. more...

From The In-House Training Company

Brilliant customer service ...chnical, support and customer service staff, managers and team leaders who support or work with either internal or external customers. Format The training is very practical and objective. Very clear and specific skills, models and techniques are covered. The focus is on improving things that are already working, not going over old ground. Participants will discuss and plan new approaches to more...

From QAI Global Institute

PMP Training in Delhi This May QAI invites you to join our 4 Days PMP Training Program in Delhi which is scheduled from 03rd June to 06th June, 2010 (Thursday to Sunday). Kindly find the require details below, Dates: 03rd June to 06th June, 2010 Timings: 9: 30am to 5: 30pm Days: Thursday to Sunday Workshop Benefits : * Provides framework for standardized project management requirements. * Get more more...

From Michael Derry Associates - Taking Care of Business

Inclusiveness Diversity Ethics Two-day workshop this Inclusiveness, Diversity & Ethics program will provide an excellent foundation in all of the skills and behaviours required to be an outstanding manager. Now that organisations are faced with incresing volatility, uncertainty and change, they need a diversity of ideas, approaches and backgrounds.Valuing difference isn't about ensuring political correctnesss, it's a necessity more...

From RB Health and Safety Solutions Ltd

Level 3 Award in Health & Safety in the Workplace

...erspective Who Should Attend? Supervisors Owners Team leaders or managers responsible for health and safety What Will They Learn? Candidates will be able to understand: Terminology used in respect of health and safety. the benefits of ensuring high standards of health and safety in the workplace the principals of risk assessment and its role in a health and safety management more...

From Quantum HR Solutions

Train The Trainers Workshop

... professional trainers to non-trainers, such as managers, team leaders and technical workers. Our Train-the-Trainer programme provides novice and seasoned training professionals with the necessary knowledge and skill foundation to deliver effective training that transfers smoothly to the work environment. This program has been developed by the experienced trainers and NLP practitioners. more...

From Williams & Company Communications, Inc.

Measurable Management Program

br> Measurable Management Training Program The Measurable Management Program is a revolutionary vehicle for translating good intentions into measurable outcomes while initiating change that is both sustainable and profitable. This proven program leads to measurable improvement of business performance resulting in cost savings, increased productivity, improved efficiencies, reduced waste, etc. more...

From MedicoLogic

Medical Terminology in Insurance

...laims are made. Supporting the Claims Handlers are the team leaders and managers, who are expected to be a point of referral for the more complicated or less frequent terms. Incorrect advice or unfamiliar terminology poses a serious commercial risk and the potential to lessen customer satisfaction. As with all MedicoLogic training, clients have the freedom to choose the content of any more...

From Innova Training & Consulting, Inc.

Six Thinking Hats

Six Thinking Hats Six Thinking Hats is a world-renowned course developed by Dr. Edward de Bono that will eliminate unproductive meetings and help individuals organize and maximize their thinking, making problem solving and decision making easier, faster and more effective. Six Thinking Hats teaches you to separate emotion from facts, the positive from the negative, and critical thinking from more...

From Alliance Training and Consulting, Inc.

Negotiation Skills at Work

Learn the skills necessary to successfully negotiate with persons outside of your control - such as team leaders, project managers, and those responsible for internal/external customer satisfaction. Learn the real meaning of a win/win solution. more...

From Leisure Time Properties

Ultimate Customer Service

...ng Ultimate Customer ServiceFor Supervisors, Managers and Team Leaders Providing ultimate customer service is not something that you just know. Ultimate customer service comes from knowledge and the knowledge to reproduce it.Many leaders have great customer service skills; however, they do not know how to pass this on to their staff and how to get their staff to give the same service. You will more...

From Candace&Associates

ChangeWorks!

ChangeWorks! Taking Charge of Change ChangeWorks! focuses on individuals who must make changes happen, the team leaders, process managers, project managers, supervisors and managers charged with the responsibility of implementation. ChangeWorks! concentrates on enhancing a change agent s ability to guide people during times of transition reducing resistance and boosting productivity! more...

Precision Decisions

PrecisionDecisions --Making the RIGHT choice at the RIGHT time Decisions....decisions.....decisions! You make them every day. In fact, WHO you are today and WHERE you are today is the direct result of the decisions you've made until now. So just how good are you at making the BEST decisions? The QUALITY of your life is determined by the QUALITY of the decision you make -- and this program is more...

From The Really Big Impact Company

Alignment of Purpose

...o communication and preparation for change. Managers and Team Leaders; Leaders are coached individually and with their teams to roll-down the change process and acquire Performance Coaching Skills to ensure sustainability of change and performance improvement. Your Organisation Will Learn 1.How to clarify Vision, Mission and Goals 2.How to get your team to buy-in to Change and Start to more...

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