Online Technique eLearning
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From 123-CBT Computer Based Training
Interpersonal Communication Listening Essentials
..., empathetic, and active listener. When you engage in the technique of active listening, you focus your attention completely on the speaker, listen carefully for meaning, then use feedback to verify that you've correctly understood the communication. This course explores the benefits and challenges of effective listening and demonstrates how active listening techniques enhance the effectiveness
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Interpersonal Communication Listening Essentials
..., empathetic, and active listener. When you engage in the technique of active listening, you focus your attention completely on the speaker, listen carefully for meaning, then use feedback to verify that you've correctly understood the communication. This course explores the benefits and challenges of effective listening and demonstrates how active listening techniques enhance the effectiveness
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Working with Difficult People Identifying Difficult People
...f frustration or even intimidation. If you know the right techniques, though, dealing with even the most difficult person is possible. In order to deal with difficult people, first you need to know what kind of difficult person you're dealing with so you can use the right technique for the right 'difficult' type. This course will provide you with methods to help you recognize the
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...f frustration or even intimidation. If you know the right techniques, though, dealing with even the most difficult person is possible. In order to deal with difficult people, first you need to know what kind of difficult person you're dealing with so you can use the right technique for the right 'difficult' type. This course will provide you with methods to help you recognize the
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Decision Making Tools and Techniques
...Techniques
Napoleon Bonaparte once said, 'Nothing is more difficult, and therefore more precious, than to be able to decide.' Good decision making means choosing the course of action that optimizes the return on your investment of resources. But before you can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of tools and techniques are
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...Techniques
Napoleon Bonaparte once said, 'Nothing is more difficult, and therefore more precious, than to be able to decide.' Good decision making means choosing the course of action that optimizes the return on your investment of resources. But before you can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of tools and techniques are
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Using Surveys to Measure Customer Satisfaction
... ability to deliver them. This course concentrates on the techniques required to do this accurately and appropriately with the resources available to you.The first lesson explains why it's imperative that you have firm objectives for the survey in mind before you embark on a project to measure customer satisfaction, whether this is being conducted in-house or by outside consultants. Not only
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... ability to deliver them. This course concentrates on the techniques required to do this accurately and appropriately with the resources available to you.The first lesson explains why it's imperative that you have firm objectives for the survey in mind before you embark on a project to measure customer satisfaction, whether this is being conducted in-house or by outside consultants. Not only
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Incident Management Response Introduction Resources
Incident Management & Response: Introduction & Resources ISACA Certified Information Security Manager Certified Information Security Manager®
Managing incidents, and the response that is put forward by an organization falls directly under the duties of a CISM. Organizations must have a plan in place, and must know the steps they will take to deal with incidents when they occur. This
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Incident Management & Response: Introduction & Resources ISACA Certified Information Security Manager Certified Information Security Manager®
Managing incidents, and the response that is put forward by an organization falls directly under the duties of a CISM. Organizations must have a plan in place, and must know the steps they will take to deal with incidents when they occur. This
more...
Forming Peer Relationships Alliances at Work
...ant responsibility and it requires awareness, skills, and technique. Establishing a network of mutually supportive peers requires more than an appearance at a social event your organization sponsors. It's an ongoing exercise in demonstrating social skills and an interest in the success of others. It involves recognizing the role each person serves and building collaborative relationships with a
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...ant responsibility and it requires awareness, skills, and technique. Establishing a network of mutually supportive peers requires more than an appearance at a social event your organization sponsors. It's an ongoing exercise in demonstrating social skills and an interest in the success of others. It involves recognizing the role each person serves and building collaborative relationships with a
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From Online Training Directory
Learn How to Write the Kind of Cover Letter That Gets Results
... to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful consideration. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this approach
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Learn How to Write the Kind of Cover Letter That Gets Results
... to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful consideration. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this approach
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5 Steps to Effective Persuasive Business Communication
...technique.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps
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...technique.
The main objective of this course is to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps
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Learn How To Write Effective Persuasive Written Communication
... to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude
more...
... to equip you with a proven method and persuasive writing technique.
This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this practical approach helps break down barriers that might otherwise preclude
more...
5S TRAINING
...5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many
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...5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many
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Manufacturing Statistics Personal Training Library
...ive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with
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...ive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with
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Six Sigma Black Belt Personal Training Library
...ive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with
more...
...ive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different patterns of instability tell you about a process, a step-by-step tutorial for conducting process capability studies following QS-9000/AIAG guidelines, how to deal with
more...
Learn How to Write Persuasive Web-Based Text
... to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this
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... to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed to do so, this
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Dealing with Customer Complaints
...propriate customer service responses. You'll also learn a technique to help work through challenging customer service situations.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use.
Dealing with Customer Complaints When
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Adobe After Effects CS4: Essentials
...Whether you are new to After Effects, or brushing up on a technique, this series is just what you need to get up to speed fast. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access.
Adobe After Effects CS4: Essentials Total Training for Adobe After Effects CS4 Essentials introduces you
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Adobe Encore CS4: DVD Workflow
.... Whether you are new to Encore, or just brushing up on a technique, this series is just what you need to get up to speed fast. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access.
Adobe Encore CS4: DVD Workflow Total Training for Encore CS4 is a quick essential look at creating a DVD
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From 123-CBT Computer Based Training
Developing Career Plans for Your Technical Professionals
...ny. This course will help you use career development as a technique to both motivate and retain technical professionals, as well as to place some of them on career paths that will help your company fill its most highly skilled and senior positions. You will learn how to recognize and avoid barriers to career development, how to analyze individuals' career development needs, how to determine
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Developing Career Plans for Your Technical Professionals
...ny. This course will help you use career development as a technique to both motivate and retain technical professionals, as well as to place some of them on career paths that will help your company fill its most highly skilled and senior positions. You will learn how to recognize and avoid barriers to career development, how to analyze individuals' career development needs, how to determine
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Lean Value
...hat customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to producer. This course explores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean
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...hat customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to producer. This course explores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean
more...
Illustrator 10 Techniques
...Techniques is a tutorial aimed at those who want to expand their working knowledge of the application, and for those who have viewed VTC's Illustrator 10 tutorial (ISBN#1930519583). Rick Martin takes you through 10 individual projects, with each one concentrating on a different design technique available in Illustrator. He will take you step by step through each project. The projects include
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...Techniques is a tutorial aimed at those who want to expand their working knowledge of the application, and for those who have viewed VTC's Illustrator 10 tutorial (ISBN#1930519583). Rick Martin takes you through 10 individual projects, with each one concentrating on a different design technique available in Illustrator. He will take you step by step through each project. The projects include
more...
Competitive Intelligence Analysis Dissemination
... ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI results, various methods of counterintelligence to protect an organization's information, and the steps for protecting an organization's information from its competitors. Learn To Use the
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... ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI results, various methods of counterintelligence to protect an organization's information, and the steps for protecting an organization's information from its competitors. Learn To Use the
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Advanced Six Sigma The Define Phase of DMAIC
...of the Kano Model Utilizing the 5 Why root cause analysis technique to obtain a deeper understanding of the customer's needs and wants Specifying Critical to Quality (CTQ) characteristics.
Learn To:
Use DMAIC to resolve problems.
Finding & Engaging the Six Sigma Champion within a Company.
Setting project expectations regarding duration, time involved, and results to expect.
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...of the Kano Model Utilizing the 5 Why root cause analysis technique to obtain a deeper understanding of the customer's needs and wants Specifying Critical to Quality (CTQ) characteristics.
Learn To:
Use DMAIC to resolve problems.
Finding & Engaging the Six Sigma Champion within a Company.
Setting project expectations regarding duration, time involved, and results to expect.
more...
Data Modeling - Create Basic Models
...s involved in Systems Development.
Identify some of the techniques involved in system development.
Identify where conceptual modeling fits in a development cycle.
Identify where logical modeling fits in a development cycle.
Identify where physical modeling fits in a development cycle.
Identify conceptual terms and logical terms.
Identify why different terms are used within
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...s involved in Systems Development.
Identify some of the techniques involved in system development.
Identify where conceptual modeling fits in a development cycle.
Identify where logical modeling fits in a development cycle.
Identify where physical modeling fits in a development cycle.
Identify conceptual terms and logical terms.
Identify why different terms are used within
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Data Modeling - Develop Depth to Your Models
...Normalization and ER Modeling.
Use normalization as a QA technique for entities.
C ontent Emphasis
Skills-Based
A udience
Business managers, business analysts, technical analysts, database designers, database administrators, and anyone responsible for the analysis and specification of data during the application development lifecycle. Participants should have knowledge
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...Normalization and ER Modeling.
Use normalization as a QA technique for entities.
C ontent Emphasis
Skills-Based
A udience
Business managers, business analysts, technical analysts, database designers, database administrators, and anyone responsible for the analysis and specification of data during the application development lifecycle. Participants should have knowledge
more...
Process and Function Modeling
...rganization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000 courses.
L earn To:
Identify the concepts of process modeling.
Identify the
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...rganization using the Process Model. The process modeling technique is used to model the functional requirements of business, and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000 courses.
L earn To:
Identify the concepts of process modeling.
Identify the
more...
Oracle8 Performance Tuning Managing Memory and Disk I O
...). In addition, they should understand key strategies and techniques involved in tuning an Oracle8 database, or have taken the first part in this Oracle8 Performance Tuning series (course 61331).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Tuning SQL
Duration: 1.5 - 2 Hour(s)
Identify the characteristics of a star query.
Sequence the steps of a hash
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...). In addition, they should understand key strategies and techniques involved in tuning an Oracle8 database, or have taken the first part in this Oracle8 Performance Tuning series (course 61331).
T otal Learning Time
6 - 8 Hour(s)
Course Contents
Unit 1: Tuning SQL
Duration: 1.5 - 2 Hour(s)
Identify the characteristics of a star query.
Sequence the steps of a hash
more...
SQL Server 7 0 Designing Implementing Data Warehouses - Part 1
...nd tools used in data warehousing; identify the different techniques for gathering data; identify the basic requirements of the data warehouse; and identify the guidelines for determining various analysis requirements. L earn To: Identify the characteristics of different decision support systems and components and tools used in data warehousing. Identify the different techniques for
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...nd tools used in data warehousing; identify the different techniques for gathering data; identify the basic requirements of the data warehouse; and identify the guidelines for determining various analysis requirements. L earn To: Identify the characteristics of different decision support systems and components and tools used in data warehousing. Identify the different techniques for
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Self Development Improving Your Memory
... Differentiate among the link method, loci technique, acrostics, and peg lists. Identify how managing information prevents information overload. Audience Professionals who are interested in improving their memory. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options
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... Differentiate among the link method, loci technique, acrostics, and peg lists. Identify how managing information prevents information overload. Audience Professionals who are interested in improving their memory. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options
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WebSphere MQ Programming I
...e. To identify features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging
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...e. To identify features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging
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WebSphere MQ Programming I
...e. To identify features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging
more...
...e. To identify features of the technique for retrieving specific reply messages using the MsgId and CorrelId fields. To identify features of MQGET wait options. Audience Experienced business application programmers who need to develop programs using MQSeries on any supported platform. Basic understanding of the concepts of the messaging
more...
Communicating w Difficult People Handling Difficult Co-Workers
... address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the steps that create the conflict resolution process. Learn To Identify types of difficult personalities. Identify examples of primary and secondary conflict. Apply proper
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... address each difficult personality type, the appropriate techniques to use to cope with and manage difficult behavior, and the steps that create the conflict resolution process. Learn To Identify types of difficult personalities. Identify examples of primary and secondary conflict. Apply proper
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Implementing Wireless LANs Part 1 Concepts Technologies
... Identify key features of the spread spectrum radio technique. Identify features of the Frequency Hopping Spread Spectrum (FHSS). Identify features of the Direct Sequence Spread Spectrum (DSSS). Distinguish between the Frequency Hopping Spread Spectrum (FHSS) and the Direct Sequence Spread Spectrum (DSSS). Unit 2:
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... Identify key features of the spread spectrum radio technique. Identify features of the Frequency Hopping Spread Spectrum (FHSS). Identify features of the Direct Sequence Spread Spectrum (DSSS). Distinguish between the Frequency Hopping Spread Spectrum (FHSS) and the Direct Sequence Spread Spectrum (DSSS). Unit 2:
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Leadership Development Goal Setting
... Use goal setting as a management technique. Audience This course is for managers and supervisors who are responsible for setting and achieving goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options German, UK English, Japanese Total Learning Time 2 to 4 hours Objectives
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... Use goal setting as a management technique. Audience This course is for managers and supervisors who are responsible for setting and achieving goals. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options German, UK English, Japanese Total Learning Time 2 to 4 hours Objectives
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Project Management Project Cost Management
...nputs to cost estimating.
Identify key cost estimating techniques.
Identify key cost estimating outputs.
Unit 2: Cost Budgeting
Identify key inputs to cost budgeting.
Identify key cost budgeting techniques.
Identify key cost budgeting outputs.
Unit 3: Cost Control
Identify key cost control inputs.
Identify key cost control techniques.
Identify key values
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...nputs to cost estimating.
Identify key cost estimating techniques.
Identify key cost estimating outputs.
Unit 2: Cost Budgeting
Identify key inputs to cost budgeting.
Identify key cost budgeting techniques.
Identify key cost budgeting outputs.
Unit 3: Cost Control
Identify key cost control inputs.
Identify key cost control techniques.
Identify key values
more...
Brand Management Managing Brand Equity
...also details the steps for creating brand extensions, the techniques for measuring brand equity, and the options for reviving brand equity. Learn To Identify issues to consider when managing a brand name. Sequence the steps for creating brand extensions. Select the factors you should measure when conducting
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...also details the steps for creating brand extensions, the techniques for measuring brand equity, and the options for reviving brand equity. Learn To Identify issues to consider when managing a brand name. Sequence the steps for creating brand extensions. Select the factors you should measure when conducting
more...
Windows NT Server 4 0 Routing RAS - Part 1
... convergence problem in a given situation.
Identify the technique used to reduce the convergence time by the two schemes in RIP.
Match the RIP version 2 features with the requirements that they fulfill.
Install RIP for IP version 2 by using the Routing and RAS Admin utility.
Configure RIP event logging.
Configure RIP source filtering.
Configure RIP message formats.
Filter the RIP
more...
... convergence problem in a given situation.
Identify the technique used to reduce the convergence time by the two schemes in RIP.
Match the RIP version 2 features with the requirements that they fulfill.
Install RIP for IP version 2 by using the Routing and RAS Admin utility.
Configure RIP event logging.
Configure RIP source filtering.
Configure RIP message formats.
Filter the RIP
more...
Windows NT Server 4 0 Routing RAS - Part 1
... convergence problem in a given situation.
Identify the technique used to reduce the convergence time by the two schemes in RIP.
Match the RIP version 2 features with the requirements that they fulfill.
Install RIP for IP version 2 by using the Routing and RAS Admin utility.
Configure RIP event logging.
Configure RIP source filtering.
Configure RIP message formats.
Filter the RIP
more...
... convergence problem in a given situation.
Identify the technique used to reduce the convergence time by the two schemes in RIP.
Match the RIP version 2 features with the requirements that they fulfill.
Install RIP for IP version 2 by using the Routing and RAS Admin utility.
Configure RIP event logging.
Configure RIP source filtering.
Configure RIP message formats.
Filter the RIP
more...
From Pedagogy Inc- I.V. Therapy Education
Tracheostomy Care for the Sub-Acute Care Setting
Changes in Medicare payment made in 2010, are leading to an influx of patients with tracheostomy and those who are ventilator dependent into sub-acute skilled nursing facilities. Health care reform will further influence this trend and reimbursement will depend on quality care and positive outcomes. This course is for practitioners and facilities who want to be proactive in being able to meet the
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Tracheostomy Care for the Sub-Acute Care Setting
Changes in Medicare payment made in 2010, are leading to an influx of patients with tracheostomy and those who are ventilator dependent into sub-acute skilled nursing facilities. Health care reform will further influence this trend and reimbursement will depend on quality care and positive outcomes. This course is for practitioners and facilities who want to be proactive in being able to meet the
more...
From Alan Mars
semi supine active resting position mp3 audio download
...quality, audio recordings:
1. Semi-supine Alexander Technique lesson - Alan guides you through the semi supine Alexander Technique active resting position, lasting thirteen minutes. MP3 delivery via email.
Details at http://thetechnique. co. uk/ semi-supine-voice-coaching. html
2. Voice Coaching & Alexander Technique lesson - Alan takes a small group through a twenty-five minute
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...quality, audio recordings:
1. Semi-supine Alexander Technique lesson - Alan guides you through the semi supine Alexander Technique active resting position, lasting thirteen minutes. MP3 delivery via email.
Details at http://thetechnique. co. uk/ semi-supine-voice-coaching. html
2. Voice Coaching & Alexander Technique lesson - Alan takes a small group through a twenty-five minute
more...
From Healing Art Forms Institute
Chakra Aura Meridian Accredited Program
Chakra, Aura & Meridian Accedited Program
This program will certify you to be and practice Chakra, Aura and Meridian work on your clients, friends, and family members! You will learn the basics of working with chakras, auras, and meridians from different formats. It is a comprehensive course to get you started working in this field of work. There will be an exam, case studies and a few essays
more...
Chakra, Aura & Meridian Accedited Program
This program will certify you to be and practice Chakra, Aura and Meridian work on your clients, friends, and family members! You will learn the basics of working with chakras, auras, and meridians from different formats. It is a comprehensive course to get you started working in this field of work. There will be an exam, case studies and a few essays
more...
From Pitman Training Centre Notting Hill
Touch Typing For Beginners - Computer Keyboard Skills
This is an online programme which can be studied either at our training centre or at any other location or a mixture of both.
The benfit of studying at our training centre is that we can monitor your posture, wrist position etc to help you avoid RSI.
The purpose of this course is to teach technique and accuracy and students will achieve true, error free typing speeds of up to 25 words per
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From AZ Premier Medical Solutions
Online CPR Certification For The Community And Workplace
Online CPR now available for the basic level certification class.
This is a blended learning class, meaning that the book or lecture portion of the class is done online in the comfort of your home or office and then the hands on portion(technique) and test are done in person at our location.
This is the basic level CPR certification for the community and workplace and is open to everyone
more...
From Serebra Learning Corporation
Professional Assertiveness
...o you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional. This course will guide you as you move into a proactive, responsible,
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...o you feel you could develop your assertive communication techniques? Do you feel that you may not listen to your co-workers? Or do you feel that you need to develop your constructive feedback techniques? If you answered yes to any of these questions, it's a good time to learn to be an assertive business professional. This course will guide you as you move into a proactive, responsible,
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Inbound Call Centers People Management
Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to
more...
Inbound call centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to
more...
Interacting with the Customer
Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome
more...
Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome
more...
Making Team Decisions Decide Through Silent Voting
This course describes the Nominal Group technique of silent voting with limited discussion as a means to gain consensus on sensitive and controversial topics. Professionals who want to collaborate more effectively within a group.
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This course describes the Nominal Group technique of silent voting with limited discussion as a means to gain consensus on sensitive and controversial topics. Professionals who want to collaborate more effectively within a group.
more...
Making Team Decisions Merge Team Opinions
This course describes the Delphi technique of anonymous voting and elimination to obtain majority consensus. Professionals who want to collaborate more effectively within a group.
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This course describes the Delphi technique of anonymous voting and elimination to obtain majority consensus. Professionals who want to collaborate more effectively within a group.
more...
Making Team Decisions Organize Team Consensus
This course describes the Consensus Card technique that relies on visual aids to quickly identify the best options for resolving complicated decisions. Professionals who want to collaborate more effectively within a group.
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This course describes the Consensus Card technique that relies on visual aids to quickly identify the best options for resolving complicated decisions. Professionals who want to collaborate more effectively within a group.
more...
Making Team Decisions Choose Between Alternatives
This course describes the Paired Choice technique of comparing several alternatives to select a single solution in a quick, efficient manner. Professionals who want to collaborate more effectively within a group.
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This course describes the Paired Choice technique of comparing several alternatives to select a single solution in a quick, efficient manner. Professionals who want to collaborate more effectively within a group.
more...
Call Center Customer Service
Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.
more...
Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.
more...
Estimating Activity Costs
... performance. It will cover the project inputs, tools and techniques, and outputs involved in the Project Cost Management processes. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Cost Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge"
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... performance. It will cover the project inputs, tools and techniques, and outputs involved in the Project Cost Management processes. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Cost Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge"
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Managing a Project
The factors of a successful project almost always end up depending on how much money and time is needed to create a product worthy of the customer. This course will help you manage the constraints of time, money, and schedules, and how they relate to the overall quality of your project and product. This course is targeted toward a diverse range of managers and staff members who wish to acquire the
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The factors of a successful project almost always end up depending on how much money and time is needed to create a product worthy of the customer. This course will help you manage the constraints of time, money, and schedules, and how they relate to the overall quality of your project and product. This course is targeted toward a diverse range of managers and staff members who wish to acquire the
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Performance Reporting and Stakeholder Management
Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing
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Any project requires good communication to manage day-to-day activities and ensure success of the project--project managers need to understand what a communications model is, and how it helps promote success and resolve differences. They need to plan out a strategy to ensure that needed information is gathered and produced efficiently. Finally, the project manager is responsible for distributing
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Defining the Issue Determine the Real Problem
This course describes how to create a focused problem statement using the Occam s Razor method. Professionals who want to resolve workplace challenges more effectively.
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This course describes how to create a focused problem statement using the Occam s Razor method. Professionals who want to resolve workplace challenges more effectively.
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Listening for Higher Purposes
Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding. Persons at all levels of an organization. It is particularly useful to those who need strong listening skills, such as managers and team
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Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding. Persons at all levels of an organization. It is particularly useful to those who need strong listening skills, such as managers and team
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Giving Feedback to Colleagues
Everyone needs good quality feedback in order to improve performance at work. In this course, you will discover how to provide effective feedback to colleagues at the same level as yourself, and to those above you, in the hierarchy of the organization. You will also learn how to deal effectively with challenging situations. In addition to considering the effectiveness of feedback, you will learn a
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Everyone needs good quality feedback in order to improve performance at work. In this course, you will discover how to provide effective feedback to colleagues at the same level as yourself, and to those above you, in the hierarchy of the organization. You will also learn how to deal effectively with challenging situations. In addition to considering the effectiveness of feedback, you will learn a
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Continuous Performance Assessment
This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this
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This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships this
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Developing Career Plans for Your Technical Professionals
...ny. This course will help you use career development as a technique to both motivate and retain technical professionals, as well as to place some of them on career paths that will help your company fill its most highly skilled and senior positions. You will learn how to recognize and avoid barriers to career development, how to analyze individuals' career development needs, how to determine
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...ny. This course will help you use career development as a technique to both motivate and retain technical professionals, as well as to place some of them on career paths that will help your company fill its most highly skilled and senior positions. You will learn how to recognize and avoid barriers to career development, how to analyze individuals' career development needs, how to determine
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The Personal Approach in Delegation
Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover
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Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover
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Hiring Considerations
Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment
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Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment
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Advancing Your Administrative Career
Getting a position as an administrative support professional is a great accomplishment. However, have you considered what your next move should be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain
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Getting a position as an administrative support professional is a great accomplishment. However, have you considered what your next move should be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain
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Taguchi and Quality Improvement
...timately, improved organizations. The Taguchi Method is a technique for designing and performing experiments to investigate processes where the output depends on many variables. The Taguchi Method allows the Six Sigma teams to avoid the tedious and costly task of running a process using all possible combinations of variables. By systematically choosing certain combinations of variables, the
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...timately, improved organizations. The Taguchi Method is a technique for designing and performing experiments to investigate processes where the output depends on many variables. The Taguchi Method allows the Six Sigma teams to avoid the tedious and costly task of running a process using all possible combinations of variables. By systematically choosing certain combinations of variables, the
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Experimenting for Process Improvement
...ing the optimal conditions of a process. Many improvement techniques used in Six Sigma concentrate on the impact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response. This course introduces the sophisticated statistical tools used to optimize performance during the Improve
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...ing the optimal conditions of a process. Many improvement techniques used in Six Sigma concentrate on the impact of single factors on response or yield. In order to achieve breakthrough improvements, however, it is necessary to determine how multiple interacting factors impact response. This course introduces the sophisticated statistical tools used to optimize performance during the Improve
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Six Sigma DMAIC Measuring the Process
...ss," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely measuring them. That means you'll learn what to measure, the five types of data that can be collected, the relative strengths of the Defects per Unit (DPU) and Defects per Opportunity (DPO) measurement techniques, and key applications for data stratification. In
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...ss," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely measuring them. That means you'll learn what to measure, the five types of data that can be collected, the relative strengths of the Defects per Unit (DPU) and Defects per Opportunity (DPO) measurement techniques, and key applications for data stratification. In
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Lean Value
...hat customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to producer. This course explores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean
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...hat customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational boundaries and stream from manufacturer to supplier to producer. This course explores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean
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WebSphere 5 0 Workload Management Scalability and Failover
To give an overview of how to implement scalability, and web server workload management and failover in a WebSphere environment Those wishing to qualify as an IBM Certified System Administrator for WebSphere Application Server 5.0; this Certified System Administrator is expected to perform the installation, configuration, and day-to-day tasks associated with ensuring the smooth and efficient
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To give an overview of how to implement scalability, and web server workload management and failover in a WebSphere environment Those wishing to qualify as an IBM Certified System Administrator for WebSphere Application Server 5.0; this Certified System Administrator is expected to perform the installation, configuration, and day-to-day tasks associated with ensuring the smooth and efficient
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802 1x Port-based Authentication and Best Practice
To recognize how to configure 802.1x port-based authentication and recommend a best practice for threat mitigation The primary target includes network designers, network administrators, network engineers, and system engineers.
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To recognize how to configure 802.1x port-based authentication and recommend a best practice for threat mitigation The primary target includes network designers, network administrators, network engineers, and system engineers.
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Electrical Electronics Introduction to Electronics
This course will cover introduction to electronics, codes, symbols, and standard values, energy conversion devices, basic circuits, electronic applications, electronic test equipment, and safety considerations for equipment testing. This series is aimed at individuals working with machinery, maintaining machinery, or involved in maintenance.
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This course will cover introduction to electronics, codes, symbols, and standard values, energy conversion devices, basic circuits, electronic applications, electronic test equipment, and safety considerations for equipment testing. This series is aimed at individuals working with machinery, maintaining machinery, or involved in maintenance.
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First Aid--CPR
...arning. It is important that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to
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...arning. It is important that you know the basic emergency techniques for recognizing and treating failures of the respiratory system and heart. This one-hour course will focus on the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation. Note: this training should not be used as the primary basis for any CPR certification. It is intended to
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Design Team - Business Process Modelling
...g. This course teaches the whole process of applying each technique - from information gathering through to final verification. The diagrammatic standards within the course are compatible with all major proprietary tools and methodologies, including the SAP R3 3.0 "Reference Model". This course teaches the whole process of business process modelling. It uses interactive problem solving to
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...g. This course teaches the whole process of applying each technique - from information gathering through to final verification. The diagrammatic standards within the course are compatible with all major proprietary tools and methodologies, including the SAP R3 3.0 "Reference Model". This course teaches the whole process of business process modelling. It uses interactive problem solving to
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Royce Hotel Case Study 5: Process
Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one
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Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one
more...
Data Warehousing
...will provide an overview of Data Warehousing, an emerging technique for storage and retrieval of data from distributed heterogeneous sources. Students will be given an overview of Data Warehousing, study the various components of Data Warehousing Systems, and learn how to build, use and maintain a Data Warehousing System. Information systems managers, database administrators and other
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...will provide an overview of Data Warehousing, an emerging technique for storage and retrieval of data from distributed heterogeneous sources. Students will be given an overview of Data Warehousing, study the various components of Data Warehousing Systems, and learn how to build, use and maintain a Data Warehousing System. Information systems managers, database administrators and other
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Advanced Six Sigma - The Define Phase of DMAIC
Six Sigma is a focused concerted effort to achieve a zero-defect quality level. Using Six Sigma you can measure how many defects you have in a process and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma you will use the concepts of Six Sigma and apply them to an organization. You will identify problems customer
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Six Sigma is a focused concerted effort to achieve a zero-defect quality level. Using Six Sigma you can measure how many defects you have in a process and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma you will use the concepts of Six Sigma and apply them to an organization. You will identify problems customer
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Process and Function Modeling
Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000 courses.
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Participants learn how to systematically describe the work performed by an organization using the Process Model. The process modeling technique is used to model the functional requirements of business and should be used in conjunction with information modeling. This course can be used as part of an integrated Oracle curriculum and to supplement many of Oracle's Designer/2000 courses.
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From LearningMeasure.com
MEAS403 - Basic RF and Microwave Noise Measurement
MEAS403 - Basic RF and Microwave Noise Measurement
In this course the following will be covered:
Definition of Noise Temperature
Difference between Noise Temperature and Physical Temperature
Definition of Excess Noise Ratio (ENR)
Y-factor technique for noise measurement
The use of adapters and attenuation in noise measurement
The effect of reflections in noise
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MEAS403 - Basic RF and Microwave Noise Measurement
In this course the following will be covered:
Definition of Noise Temperature
Difference between Noise Temperature and Physical Temperature
Definition of Excess Noise Ratio (ENR)
Y-factor technique for noise measurement
The use of adapters and attenuation in noise measurement
The effect of reflections in noise
more...
From Illumine Training
Mind Mapping E-learning Course
An Online introduction to Mind Mapping for anyone who wants to learn how to benefit from Mind Maps ® in their own time and from one of the world's leading authorities on the technique.
Mind Mapping is the note-taking and note-making system that uses images, colour, words and numbers arranged in a connected, radiant and hierarchical structure.
For more information go to www. illumine.
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From International Management Forum (IMF)
Programme Management
...technique, which can be defined as: the coordinated management of a portfolio of projects in order to achieve a set of business objectives (OGC). In a Programme Management Organisation, the projects are usually aimed at bringing about internal changes for the benefit of the business as a whole.
The authors will provide you with the key elements that are required for understanding and
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...technique, which can be defined as: the coordinated management of a portfolio of projects in order to achieve a set of business objectives (OGC). In a Programme Management Organisation, the projects are usually aimed at bringing about internal changes for the benefit of the business as a whole.
The authors will provide you with the key elements that are required for understanding and
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From Treeline Training, Inc.
Delegating
Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a five (5) step process for effective delegation, recognize and overcome barriers to successful delegation and identify the most
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From Sessions College for Professional Design
fundamentals of digital photography
Digital Photography Course: Digital cameras can be easy to use but confusing to learn.
What are all these controls, buttons, knobs, dials, features, and functions for? How can I take better photographs? How can I transfer images from my camera on to my computer or the Web?
The Fundamentals of Digital Photography course is designed to answer all these questions and more. You'll get a
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Digital Photography Course: Digital cameras can be easy to use but confusing to learn.
What are all these controls, buttons, knobs, dials, features, and functions for? How can I take better photographs? How can I transfer images from my camera on to my computer or the Web?
The Fundamentals of Digital Photography course is designed to answer all these questions and more. You'll get a
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intro to drawing
... how to see and think about form and space as it is about technique. The drawing part itself is just marks on paper. But those marks come together to tell the viewer something about the world that you, the artist, have experienced.
Drawing also gives you a deeper understanding of the subject you are trying to capture. As you progress through the excercises in this class, you will develop a
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... how to see and think about form and space as it is about technique. The drawing part itself is just marks on paper. But those marks come together to tell the viewer something about the world that you, the artist, have experienced.
Drawing also gives you a deeper understanding of the subject you are trying to capture. As you progress through the excercises in this class, you will develop a
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digital art photography
Have you ever wondered about the days, weeks, or months that went into creating the work of art you admire in a gallery or exhibition?
This course, produced by renowned visual artist Cecilie Dahl, guides you through the creative process behind making digital art photography. You'll explore each step of the endeavor from the genesis of an art concept through its exploration, selection,
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Have you ever wondered about the days, weeks, or months that went into creating the work of art you admire in a gallery or exhibition?
This course, produced by renowned visual artist Cecilie Dahl, guides you through the creative process behind making digital art photography. You'll explore each step of the endeavor from the genesis of an art concept through its exploration, selection,
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From Abhisam Software
HAZOP
...nable the learning of the HAZOP (Hazards and Operability) technique.
The e-learning course has several real life examples that serve as typical case studies for mastering HAZOP. The course covers HAZOP in four modules as under:
1. Basic Concepts (including concepts related to Hazard and Risk)
2. HAZOP Methodology (includes several interactive animations that explain the HAZOP methodology in
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...nable the learning of the HAZOP (Hazards and Operability) technique.
The e-learning course has several real life examples that serve as typical case studies for mastering HAZOP. The course covers HAZOP in four modules as under:
1. Basic Concepts (including concepts related to Hazard and Risk)
2. HAZOP Methodology (includes several interactive animations that explain the HAZOP methodology in
more...
From Holistic Arts Institute
Energy Therapy Practitioner
Become a Certified Energy Therapy Practitioner (ETP) from the comfort of your own home! In the HAI Energy Therapy Practitioner Program, you will learn how to use intention and subtle energy to heal on physical, emotional, mental, and Spiritual Soul levels. You will become keenly aware that you are a conduit for the subtle energies that originate at Source. You will learn about and practice
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Become a Certified Energy Therapy Practitioner (ETP) from the comfort of your own home! In the HAI Energy Therapy Practitioner Program, you will learn how to use intention and subtle energy to heal on physical, emotional, mental, and Spiritual Soul levels. You will become keenly aware that you are a conduit for the subtle energies that originate at Source. You will learn about and practice
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From Lovecchio Consulting
Sales Forecast
To develop and update the skills in forecasting techniques and to be able to provide the company with a reliable planning.
To improve forecast accuracy by choosing the appropriate techniques in the context of business.
To simplify the instruments in use and work with operations in more constructive.
Strategies to influence the management of stocks.
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To develop and update the skills in forecasting techniques and to be able to provide the company with a reliable planning.
To improve forecast accuracy by choosing the appropriate techniques in the context of business.
To simplify the instruments in use and work with operations in more constructive.
Strategies to influence the management of stocks.
more...
Problem Solving
To identify problems in a specific way, and apply a method for their resolution.
To know the main methods of analysis and troubleshooting.
To be able to select the most appropriate depending on the type of problem / team.
To be able to apply the techniques to develop creative problem-solving both individually and in groups.
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To identify problems in a specific way, and apply a method for their resolution.
To know the main methods of analysis and troubleshooting.
To be able to select the most appropriate depending on the type of problem / team.
To be able to apply the techniques to develop creative problem-solving both individually and in groups.
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From JED New Media inc.
Your Voice Coach
Synopsis
Do you wish you were more articulate? Don't despair! This JEDlet shares many tips and techniques on how to use your voice effectively. It also gives you a brief look at how your body makes sound so you can master these techniques. (Audio player required.)
This is a 60-minute online tutorial of use to individual learners as well as within group/ coaching settings. contact us for more
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Synopsis
Do you wish you were more articulate? Don't despair! This JEDlet shares many tips and techniques on how to use your voice effectively. It also gives you a brief look at how your body makes sound so you can master these techniques. (Audio player required.)
This is a 60-minute online tutorial of use to individual learners as well as within group/ coaching settings. contact us for more
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Reducing Stress with Yoga
Feeling stressed lately? Taking the time to breathe or stretch may change your entire day. Yoga provides safe and healthy stress management to help you substantially improve your overall health. Explore a number of exercises that can be incorporated into your busy lifestyle and choose the techniques that best suit you.
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Feeling stressed lately? Taking the time to breathe or stretch may change your entire day. Yoga provides safe and healthy stress management to help you substantially improve your overall health. Explore a number of exercises that can be incorporated into your busy lifestyle and choose the techniques that best suit you.
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Brisez la glace
Ce JEDlet examine d'abord les crit res qui influent sur le choix d'une technique d amorce pour commencer une session de formation et vous indique o trouver des id es pour en cr er.
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Ce JEDlet examine d'abord les crit res qui influent sur le choix d'une technique d amorce pour commencer une session de formation et vous indique o trouver des id es pour en cr er.
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Remue-m ninges : briser les barri res
...technique du remue-m ninges comme un outil efficace pour relever les d fis professionnels et r soudre les probl mes qu affronte quotidiennement votre entreprise.Que vous soyez propri taire d une petite entreprise, directeur d un service ou chef d une quipe, vous trouverez de nombreux avantages a utiliser cette m thode. L aptitude a diriger des s ances de remue-m ninges productives avec vos
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...technique du remue-m ninges comme un outil efficace pour relever les d fis professionnels et r soudre les probl mes qu affronte quotidiennement votre entreprise.Que vous soyez propri taire d une petite entreprise, directeur d un service ou chef d une quipe, vous trouverez de nombreux avantages a utiliser cette m thode. L aptitude a diriger des s ances de remue-m ninges productives avec vos
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From Reiki & Bio-Balancing Therapies of Mid-Michigan
Emotional Freedom Technique EFT Practitioner Certification HOME STUDY
...Technique Practitioner certification allows you to work with others professionally and to teach EFT/ GTT courses and workshops. More importantly it allows you to move deep into you own healing so you can live more joyfully.
Learn the techniques people are calling a modern miracle! Contrary to its name, EFT helps alleviate and even eliminate physical, mental and spiritual conditions as well
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...Technique Practitioner certification allows you to work with others professionally and to teach EFT/ GTT courses and workshops. More importantly it allows you to move deep into you own healing so you can live more joyfully.
Learn the techniques people are calling a modern miracle! Contrary to its name, EFT helps alleviate and even eliminate physical, mental and spiritual conditions as well
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From ManageTrainLearn
23 Active Listening
Listening to Understand and Respond
In this SkillBooster, you'll learn what the letters in "active" listening stand for; the difference between a conversation that fails and one that works; and why empathy is the key technique in successful listening.
Click here:
http://www. managetrainlearn. com/ products-info/ skillboosters23/
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From Sales-Class
Automobile Sales Training
Learn the latest in automobile sales closes and selling skills using the new Sales Cross-Training technique. There is no charge for the class. Learn the "best prectices" from several vertical sales industries and choose what will help you master the sales process. By studying the successes of different vertical sales markets you can become better at yours.
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Learn the latest in automobile sales closes and selling skills using the new Sales Cross-Training technique. There is no charge for the class. Learn the "best prectices" from several vertical sales industries and choose what will help you master the sales process. By studying the successes of different vertical sales markets you can become better at yours.
more...
From Live Voice Lessons Online
Interactive Singing Course
Through your participation in this course you will learn the correct and most efficient use of your voice. You will expand your vocal potential and experience the full volume and range your voice is capable of, without effort or strain. In addition, you will learn to use your newly acquired vocal skills to channel inspiration while you perform, so that your singing will be filled with power and
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Through your participation in this course you will learn the correct and most efficient use of your voice. You will expand your vocal potential and experience the full volume and range your voice is capable of, without effort or strain. In addition, you will learn to use your newly acquired vocal skills to channel inspiration while you perform, so that your singing will be filled with power and
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From Coaching Ourselves
FeedFORWARD Instead of FeedBACK
Author: Marshall Goldsmith
Author: Terence Traut
Providing feedback has long been considered to be an essential skill for managers. Traditionally, this information has been communicated in the form of a downward feedbacka from managers to their employees.
But there is a fundamental problem with this type of feedback: it focuses on a past, on what has already occurreda not on the
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From Kayiya Creek Rehabilitation Center
Dog Psychology 101
...nit talks about how to walk a dog properly using the heel technique. We also talk about the leash and other equipment used on a walk.
Unit 6: Leadership: Staying Calm
This unit focuses on staying calm. Just how calm are you? This unit will let you know!
Unit 7: Canine Body Language
In this unit we discuss canine body language. Tail positions, breathing, ears, etc. Learn how to read
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From PDHengineer. com-Decatur Professional Development, LLC
Analyzing Employee Performance Problems
...that management controls is the root of the problem. This technique allows managers to retain good will with employees by looking at reasons other than the employee first when trying to isolate causes for work problems. The student must take a multiple-choice quiz consisting of fifteen (15) questions at the end of the course to obtain PDH credits. State Board Acceptance This course can
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...that management controls is the root of the problem. This technique allows managers to retain good will with employees by looking at reasons other than the employee first when trying to isolate causes for work problems. The student must take a multiple-choice quiz consisting of fifteen (15) questions at the end of the course to obtain PDH credits. State Board Acceptance This course can
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Concrete Distress Deterioration - Symptoms and Causes
...tions which lead to the proper selection of the method or technique used to successfully repair concrete. Symptoms or observations of a deficiency must be differentiated from the actual cause of the deficiency, and it is imperative that causes and not symptoms be addressed in repairs. Deterioration of concrete is an extremely complex subject since, in most cases, the damage detected will be the
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...tions which lead to the proper selection of the method or technique used to successfully repair concrete. Symptoms or observations of a deficiency must be differentiated from the actual cause of the deficiency, and it is imperative that causes and not symptoms be addressed in repairs. Deterioration of concrete is an extremely complex subject since, in most cases, the damage detected will be the
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An Introduction to Soil Grouting
...ost of blasting and excavating the tunnel. To improve the technique for grouting with cement-based material, it is necessary to examine the properties of the grout mixture used. This course is intended to provide an introduction to soil grouting materials and procedures for those engineers not familiar with the technology and its application.
The student must take a multiple-choice quiz
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...ost of blasting and excavating the tunnel. To improve the technique for grouting with cement-based material, it is necessary to examine the properties of the grout mixture used. This course is intended to provide an introduction to soil grouting materials and procedures for those engineers not familiar with the technology and its application.
The student must take a multiple-choice quiz
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Job Hazard Analysis
...struction activities.
A Job Hazard Analysis (JHA) is a technique that focuses on the hazards inherent in some job tasks, before the job begins. The goal is to identify risks sooner rather than after-the-fact. Development of a JHA is a multi-step process that will break down any job into a series of tasks and how the engineer or supervisor can implement safe methods and eliminate any
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...struction activities.
A Job Hazard Analysis (JHA) is a technique that focuses on the hazards inherent in some job tasks, before the job begins. The goal is to identify risks sooner rather than after-the-fact. Development of a JHA is a multi-step process that will break down any job into a series of tasks and how the engineer or supervisor can implement safe methods and eliminate any
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Laboratories Best Practices Modeling Exhause Dispersion
Overview
Studies have shown a direct relationship between indoor air quality and the health and productivity of building occupants. Historically, the study and protection of indoor air quality has focused on emission sources emanating from within the building including laboratories. Emissions from external sources, which may be re-ingested into the building through closed circuiting between the
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Overview
Studies have shown a direct relationship between indoor air quality and the health and productivity of building occupants. Historically, the study and protection of indoor air quality has focused on emission sources emanating from within the building including laboratories. Emissions from external sources, which may be re-ingested into the building through closed circuiting between the
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Fluid Power Part 1 Hydraulic Principles
... many elevators are hydraulically-operated using the same technique. There are numerous such applications that rely on fluid power that are obviously very adaptable, but how do they actually work? This 4-hr course provides an understanding of basic hydraulics principles and presents an overview of the fluid power system, and introduces both Pascal's Law and Bernoulli's Principle. This course
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... many elevators are hydraulically-operated using the same technique. There are numerous such applications that rely on fluid power that are obviously very adaptable, but how do they actually work? This 4-hr course provides an understanding of basic hydraulics principles and presents an overview of the fluid power system, and introduces both Pascal's Law and Bernoulli's Principle. This course
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Waterflood History and Design Fundamentals
...subsurface waterflood analyses are presented. Factors and techniques for more detailed analyses are discussed in the following sections of the material. The final section reviews the elements of the surface facilities and potential problems related to the injected water. The course material begins with a definition of waterflooding followed by the history of waterflooding beginning with the
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...subsurface waterflood analyses are presented. Factors and techniques for more detailed analyses are discussed in the following sections of the material. The final section reviews the elements of the surface facilities and potential problems related to the injected water. The course material begins with a definition of waterflooding followed by the history of waterflooding beginning with the
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From My Learning Library
Salt Scrubs Mud Wraps
This 16 Hour NCBTMB Approved course will take you step by step through two popular spa treatments. You will learn a simple dry room technique designed to give you all the tools you will need to add spa services to your practice.
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From The Virtual Training Company
Adobe Illustrator 10 Techniques
...Techniques is a tutorial aimed at those who want to expand their working knowledge of the application, and for those who have viewed VTC's Illustrator 10 tutorial (ISBN#1930519583). Rick Martin takes you through 10 individual projects, with each one concentrating on a different design technique available in Illustrator. He will take you step by step through each project. The projects include
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...Techniques is a tutorial aimed at those who want to expand their working knowledge of the application, and for those who have viewed VTC's Illustrator 10 tutorial (ISBN#1930519583). Rick Martin takes you through 10 individual projects, with each one concentrating on a different design technique available in Illustrator. He will take you step by step through each project. The projects include
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From Skillspride Online Training
Lotus 1-2-3 R5.0 Macros
This course has been specially designed for users who want to make use of the more powerful facilities of Lotus for Windows, made available by the use of the MACRO programming language. Readers will be encouraged to approach the writing of macros using a structured modular technique. This method ensures that macros can be edited, amended and updated with the minimum of effort.
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This course has been specially designed for users who want to make use of the more powerful facilities of Lotus for Windows, made available by the use of the MACRO programming language. Readers will be encouraged to approach the writing of macros using a structured modular technique. This method ensures that macros can be edited, amended and updated with the minimum of effort.
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Lotus 1-2-3 Macros
This course has been specially designed for users who want to make use of the more powerful facilities of Lotus for Windows, made available by the use of the MACRO programming language. Readers will be encouraged to approach the writing of macros using a structured modular technique. This method ensures that macros can be edited, amended and updated with the minimum of effort.
more...
This course has been specially designed for users who want to make use of the more powerful facilities of Lotus for Windows, made available by the use of the MACRO programming language. Readers will be encouraged to approach the writing of macros using a structured modular technique. This method ensures that macros can be edited, amended and updated with the minimum of effort.
more...
From F+W Publications, Inc.
Focus on Writing for Children from Writers Online Workshops
...l workshop is to explain the practical why behind writing technique/literary devices and showing writers the when, where and how to translate the concepts of writing for children into story text. You will work with a professional children s author who will help you take your writing skills to the next level. The course will help you develop rules, checks, and rewriting procedures for a
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...l workshop is to explain the practical why behind writing technique/literary devices and showing writers the when, where and how to translate the concepts of writing for children into story text. You will work with a professional children s author who will help you take your writing skills to the next level. The course will help you develop rules, checks, and rewriting procedures for a
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learn at home |
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DVD video training |
printed book |
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workshop seminar |
train the trainer |
computer-based learning |
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online tutorial |
