Techniques Web-based Seminars - Training Resources

Communicating to Executives Effectively - 123 9am PT 1 PDU ...ct manager to realize that there are different styles and techniques needed to successfully communicate with their executives as compared to the team at large. The curriculum for this module starts out by focusing on building a solid base with a quick refresher on basic best practices for managing overall project communications. Then the focus shifts to providing enhanced tools and techniques  more...

Preserving Precious Capital Attacking the SEVEN Most Significant Capital Wasters in Your Company ... of every executivea ™s priority list. But specific techniques necessary to rapidly eliminate waste and reduce operating costs can be difficult to define and even more difficult to implement. If you manage ANY type of an organization, you have waste which steals precious capital from your enterprise. Now, more than ever, it is important to find the waste, quantify it and begin  more...

Keeping Work Order and Purchase Order Due Dates Accurate - A Key to Production Planning Success Does your company, at this very moment, have past due work orders or purchase orders? Does your company utilize a priority planning system (MRP, KanBan, etc.) to manage the flow of materials through the factory? Does your company have a materials management organization that responds to expedite activity more than to planned activity? This FREE 1-hour webinar will present some new thoughts and  more...

Inventory management - Inventory classifications - Dependent and independent demand - Reordering techniques - Inventory accurcay - Inventory performance  more...

Set Appointments that Lead to Sales ...fers a unique compilation of tactical appointment setting techniques that have been proven effective for sales professionals in the business-to-business sales industry. Time and time again these techniques have helped thousands of salespeople schedule appointments with qualified prospects leading to million of dollars in sales. Over her twenty year career, Andrea Sittig-Rolf has recruited, led,  more...

Secrets to Delivering Presentations That Win Business ...techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from  more...

Advanced Customer Service Planning for Services Firms ...so you focus on what matters most with your customers and techniques to ensure your employees share your service commitment. You'll be prepared to design and implement your customer service plan to keep your clients satisfied. In this webinar, you'll learn how to: Assess the customer service elements most important to your clientele Establish performance standards and measurements for your  more...

Business-to-Business Prospecting ...Techniques to Get Your Foot in the Door with Any Prospect If there is one thing you could improve regarding your role as a sales professional, what would it be? Find more opportunities? Close more deals? Make more money? I would estimate that what you care about most is closing the sale. Funny thing is that the very first phase of the sales process the prospecting phase often has the most  more...

Customer Service for a Social Media World ...Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Social Media Savvy How to Develop a Free Marketing Campaign that Delivers Profit What have you heard about social media marketing? Do you believe that Facebook and MySpace are just for teenagers? Do you know that the Obama Campaign maximized the power of the internet through social media to garner the power of close to 10,000,000 fans and supporters? What could that do for your business? In this webinar you will  more...

Secrets to Delivering Presentations That Win Business ...techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from  more...

Lead People, Not Companies ...uccess and 30-year leadership coach, teaches cutting-edge techniques that help business leaders rescue their company from economic peril. He helps you transition from a cold, distant business entity to a people-centric culture where employees perform at peak levels and new ideas flow. Billy's teachings are not about being warm and fuzzy he teaches you to improve your bottom-line by driving the  more...

Get Hired! Secrets to Mastering the Job Interview ...er at the right time. Use subtle, yet powerful, closing techniques As an added bonus, you'll receive Karen's tip sheet on effective interview techniques. Karen Avery is a serial entrepreneur and currently is the Founder and CEO of Next Generation Careers. Karen helps professionals identify and land their next position, through a series of targeted webinars. A former multiple President s  more...

Sharpen Your Communication Skills to Drive Revenue ... by sharpening their communication skills. His innovative techniques and unique approach have increased his clients productivity by 15-25%...and these techniques work under any economic circumstances! He teaches you how to connect effectively with people and strengthen interpersonal skills to drive your success to the next level. In this webinar, you ll learn how to: Identify your strengths  more...

Sarbanes-Oxley Compliance As A Growth Strategy ...ite economic challenges with Dr. Jackson s easy to follow techniques: Examine your present compliance with SOX Prioritize SOX in your company Leverage SOX best practices Utilize SOX as a marketing tool to expand your client base Develop SOX as business building tool As a leading authority on risk management, business continuity planning and Sarbanes-Oxley  more...

Master Cold Calling to Drive Revenue ...Techniques to Get Your Foot In the Door Technology has created tremendous barriers for sales people. From caller ID to voicemail to professional screeners, reaching the decision-maker has never been more challenging. When you finally reach them, you have a mere few seconds to capture their attention or you get the dreaded click and opportunity is lost. For most sales people, the prospecting  more...

Stop Negotiating, Start Closing! It s the end of the month and you re off quota by 30%. Your need to sell is overwhelming your boss wants you to close more sales, your prospects want a huge price break. You are feeling squeezed! Do you discount and lose margin and commission dollars, or do you lose the deal entirely? The pressure is on! Andy Miller has taught thousands of salespeople around the world a unique negotiating  more...

Advanced Negotiation Techniques: Hear more yes and a lot less no at the bargaining table ...ltimillion dollar business to a Fortune 1000 company. The techniques they used netted them 11 million dollars more than they would have made had they not made a conscious effort to structure the counteroffer! Are you intrigued? Unskilled negotiators throw out counteroffers too soon in the conversation and don t present it in a way that makes the other person say yes. So, they hear a lot of  more...

Using Search Engine Optimization To Grow Your Business ...ommon website mistakes that kill your Google rankings Techniques to identify the best keywords and search terms for your website Keys to writing optimized content so your site gets highly-ranked by the search engines Subtle changes you can make to your website that helps the search engines to bring visitors As an added bonus, all attendees receive '7 most important SEO To Do s  more...

How to Grow Sales By Effectively Managing the Pipeline ...ardizing our sales processes and sales training with your techniques back in Aug 06. And it looks like it s working; so far year to date we re up over 30% from last year.' -Jeff Lem, President, qdata inc. 'We fell behind last month for the first time. Every rep s numbers got hit at the same time which suggested to me it was outside factors (lead quality, economy, etc.). As part of my strategy  more...

Unconventional Marketing Strategies for Small Business Owners ...e at your fingertips to make your revenue soar Proven techniques to boost revenue with results you can take to the bank, but where most business owners drop the ball All registrants also receive 'The Profit Repairman s' e-book version of his newest business book, 'My Little Black Book To Success.' Tom practices a radical approach to succeeding as a small business owner. The Profit  more...

Improve Morale Following A Workforce Reduction ...Techniques That Reduce Stress and Gain Productivity 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t  more...

Board of Directors Accountability ... Ideas on how to prevent fraud and mismanagement Techniques to train your board on compliance Strategies for using the board to set the tone for the entire organization All registrants receive Dr. Peg Jackson s step-by-step worksheet to customize a plan for your company. As a leading authority on risk management, business continuity planning and Sarbanes-Oxley compliance, Dr.  more...

Drive Employee Productivity in Challenging Times ... the distractions. In this webinar, you ll learn: Techniques to refocus your team on business objectives Strategies to move away from crisis-mode to a productive environment Powerful skills to regain control and help your team to become successful Strategies to reframe obstacles so they become opportunities with tangible results As an added bonus, you will receive  more...

After the Handshake Networking Strategies to Propel Your Business 'I shook a lot of hands at the event but now what? How do I turn the business cards I collected into real business relationships?' Networking is a powerful way to convert suspects into prospects if you do it correctly. Unfortunately, most professionals don t. Instead, you have dozens of tongue-tied conversations at industry events worrying whether you  more...

Social Media Savvy How to Develop a Free Marketing Campaign that Delivers Profit What have you heard about social media marketing? Do you believe that Facebook and MySpace are just for teenagers? Do you know that the Obama Campaign maximized the power of the internet through social media to garner the power of close to 10,000,000 fans and supporters? What could that do for your business? In this webinar you will  more...

The Renegade Approach to Consultative Selling When you look back at your monthly sales results, did you spend more time making friends or generating revenue? If you invest the same amount of time with every prospect it results in a full pipeline, but with few or no sales. The key to sales success is being able to separate those prospects ready to buy from those who are not. If you can t identify real prospects, you re wasting precious selling  more...

Secrets to Delivering Presentations That Win Business ...techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from  more...

Secrets to Delivering Presentations That Win Business ...techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your audience so they buy from  more...

Fill Your Pipeline with Hot Prospects ...w to fill your pipeline with hot prospects: Powerful techniques to generate referrals Tactics to overcome the fear of asking for referrals Compelling strategies to use when building your referral business Joanne Black teaches how to move referral selling from a common sense approach to a common sales practice. Her energetic personality and highly motivational webinar will  more...

Elevate Your Presentations Powerful Strategies to Engage Your Audience Great news! You just found out that you are a finalist for a huge account. It s an exciting time it s a scary time. After all, the one who is most effective at presenting their solution will win the business. Will your presentation skills lead you to victory? Lorraine Howell has spent more than 10 years successfully coaching business professionals  more...

Managing Introverted Employees ...ng their true potential Apply specific strategies and techniques to help introverted employees to use more of their skills, talents, knowledge, and abilities to improve productivity Motivate introverted employees so they become top performers on your team Create an environment that leads introverted employees to feel motivated and appreciated. As an added bonus, you'll receive a  more...

Too busy for you? Learn 5 quick techniques to benefit your health picture. It is hard for the busy professional to know what to eat to maintain a healthy lifestyle. The choices you make today at your business luncheon and dinner sales meeting impact your mood, metabolism and mental clarity. In this webinar, you will learn practical tips on how to know what food is suitable for consumption, and how to implement these tips into your busy day from renowned Wellness  more...

Critical Thinking for Business Leaders ...skills can leverage critical thinking and problem solving techniques that produce faster, better results. Those that continue to approach issues the same old way are doomed to frustration, wasted time and continually being ineffective! In this 60 minute webinar, Harlan Goerger, 28 year expert in Leadership, Coaching and Sales, will provide you the same tools he has trained hundreds of leaders  more...

How to Close More Sales by Shortening Your Sales Cycle ...ardizing our sales processes and sales training with your techniques back in Aug 06. And it looks like it s working; so far year to date we re up over 30% from last year.' -Jeff Lem, President, qdata inc. 'We fell behind last month for the first time. Every rep s numbers got hit at the same time which suggested to me it was outside factors (lead quality, economy, etc.). As part of my strategy  more...

How to Become Recognized as an Expert ... Tactics to becoming the sought-after keynote speaker Techniques to capture your expertise and develop ideas for publication As an added bonus, all attendees receive Ken's eBook, 'The Expert Edge Primer,' containing highlights from his book published by McGraw-Hill, and a tool to help you implement the teachings from this webinar. Ken Lizotte CMC is author of The Expert s Edge:  more...

Hiring Strategies for Your Sales Organization ...ools to recruit a team that will succeed in your company Techniques to profile your sales candidates Secrets for measuring candidate behaviors in an interview Key interview questions to ask and how to analyze the responses Strategies to determine 'the fit' between your company and the candidate As an added bonus, all attendees receive Danita's 25 tips for recruiting top performers. Danita  more...

Negotiating With The Big Dogs ...ons with the big guys. She teaches you the strategies and techniques to handle contract negotiations with professional buyers without giving away the kitchen sink. David beat Goliath and you can too - armed with Jeanette's negotiation secrets. In this webinar, you'll learn how to: Use the 3 myths of power to your advantage Work with the big guys, not against them to get your deal  more...

Get the Funk Out of Your Sales Team! .... He energizes sales professionals and provides them with techniques to stay focused on generating revenue despite the negative distractions. Bill eradicates the 'stinkin thinkin' that has become pervasive at the water cooler and presents ideas to get your sales team re-invigorated to conquer the selling world. In this webinar, your sales team will learn how to: Break through the  more...

Get Your Sales Team Selling with Confidence! Remove Obstacles to Turn Problems into Profits Is your sales team delivering the results you desire? If not, there could be a reason, other than the economy, that is causing sales paralysis. While some issues may be skill related, oftentimes, it's 'head-trash' that keeps them from hitting the mark. How do you re-energize your team to meet and exceed sales goals? Melody Brooke brings a unique  more...

Secrets to Successfully Cold Calling Executives Most sales professionals start the pursuit of new accounts by cold calling lower-level or middle-management contacts because it fits your comfort level. Cold call success is not about comfort, it's about being effective. By immediately reaching the executive-level decision maker, you can reduce the sales cycle and be better positioned to win the account. If you want impressive results from your  more...

Social Media Savvy How to Develop a Free Marketing Campaign that Delivers Profit What have you heard about social media marketing? Do you believe that Facebook and MySpace are just for teenagers? Do you know that the Obama Campaign maximized the power of the internet through social media to garner the power of close to 10,000,000 fans and supporters? What could that do for your business? In this webinar you will  more...

Lead Generation Techniques in a Slow Economy People Are Still Buying, But Are They Buying From You? Media is bombarding us with stories of economic doom and gloom, but everywhere you look there is proof that people are spending money! Football stadiums are still packed every Sunday, stores are full of shoppers and restaurants are full of patrons. People are being pickier with how they spend their money. Your challenge is how to get them to  more...

Master LinkedIn to Increase Sales ...prospects and generate new leads. You will come away with techniques that give you a leg up on the competition. Let them cold call while you masterfully get the business. In this webinar, you will learn how to: Leverage the advanced search features to create new business from existing clients Create new business from prospects using the automated search feature Use the automated  more...

Managing Employee Stress To Improve Morale and Drive Productivity ...tion Dramatically reduce stress levels with 60-second techniques Use holistic approaches to reduce physical, mental and emotional responses to stress Use the guide workbook to survey, track and assess stress levels As an added bonus, the first 50 registrants will receive Dianne's e-action guide workbook with stress tests and self assessments to guide your through your 30-day  more...

Improve Your FrameMaker Skills on-going series ..., such as List of Figures, List of Tables), demonstrating techniques, common glitches and useful workarounds FrameMaker Hypertext, November 5 (starting 9: 30am PST) new Hypertext markers are automatically translated to PDF/ HTML outputs. Add interactivity and enhancements to your documentation by inserting hypertext markers for navigation, activation of external files and programs  more...

FrameMaker-to-PDF Advanced Techniques (A) Built-in FM-to-PDF features (2 sessions, December 2+3) (B) Enhanced interactivity and automation (2 sessions, December 7+9) (C) Testing PDFs (1 session, December 10) For experienced users of FrameMaker and Acrobat who want to create/ maintain high-quality, interactive Acrobat PDF files. Parts A, B and C can be taken as a complete course or separately. Price: (A) = US$300;  more...

Advanced FrameMaker If you are an experienced FrameMaker user, this course will help you hone your skills and work more efficiently. Learn advanced techniques and numerous tips & tricks, including importing content from other formats or documents, automating formatting, editing, graphics, tables, document/ template maintenance, generated files, cross-references, variables, autonumbering, pagination.  more...

Fearless Cold Calling ...op decision maker on your first try Easy-to-implement techniques to get you into the executive s office even if you are the 100th salesperson to call from your company How to get past the gatekeeper even if you blew it the first time Steps to overcome price objections and other 'turn-offs' that would keep even the toughest competition away Immediately following this webinar, be  more...

The Cold Calling System That Works! Reach the Top-Level Decision Makers to Skyrocket Sales! Sales professionals find cold calling painful. But if they don't do it and do it well they have no sales. Prospecting is a slow, uncomfortable process as you strive to reach the top decision maker. If you can't 'Reach The Top Dog,' you can't generate sales and your income is at risk! Leslie Buterin, author of 'Secrets to Scheduling the  more...

Send Me Something in Writing! ...cts really want when they ask for 'something in writing' Techniques to turn a blank page into a compelling sales tool with power words and phrases that grab your prospect's attention Tactics to collect critical information that conveys true value to your prospects How to become your prospects go-to-person for industry insight Why the glossy brochure is the absolute worst thing to send and  more...

Become An Effective Solution Sales Person ...Techniques to Drive Your Sales Career to the Next Level What is the determining factor in who wins a sale? Is it price? No! Is it the product knowledge of the sales person? No! Prospects can learn product information easily enough on the web. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales people, but  more...

Never Have Another Cold Call! ...the power of Internet research. He teaches you the secret techniques that allow you to zero-in on the exact information you need and how to use that information to develop the right sales strategy to win the business. Sam presents you with easy-to-implement tools that reduce sales call preparation time while increasing sales effectiveness. In this webinar, you'll learn how to: Use Google  more...

How To Build A Million-Dollar Business Remove The Obstacles That Prevent Business Success You set out to create a million-dollar business. What you have is a J.O.B. -- Just Over Broke. The painful realities of owning a business being tied to the office 24/7, putting out fires and managing employees have left you in tactical mode. You're stumped as you try to re-discover the strategic mindset you had when you launched your business.  more...

Improve Morale Following A Workforce Reduction ...Techniques That Reduce Stress and Gain Productivity 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t  more...

Business Development Secrets for Consultants ...Techniques that Get Clients Knocking Down Your Door! Business consulting generates over $100 billion in annual revenue yet, my phone isn t ringing. Welcome to the harsh reality of owning a consulting business, where working hard and knowing your stuff isn t enough to fill your client roster or your bank account. If you don t want to crawl back to the world of corporate employment, you need to  more...

Drive Employee Productivity in Challenging Times ... the distractions. In this webinar, you ll learn: Techniques to refocus your team on business objectives Strategies to move away from crisis-mode to a productive environment Powerful skills to regain control and help your team to become successful Strategies to reframe obstacles so they become opportunities with tangible results As an added bonus, you will receive  more...

Leverage Buyer Styles to Win More Sales The missing ingredient that keeps you from closing more Finally, you have the meeting with the decision maker that you have chased for months. No sale! You just could not make a connection with her. Was the prospect a jerk or was it your approach that caused the meeting to go badly? Sales people who approach every prospect the same way have a 75% chance of blowing the meeting! There is a critical  more...

Get the Trash Out Of Your Funnel ...best prospects who are hidden among unqualified leads Techniques to increase the velocity of conversion from prospect to client Creative ideas to become a trusted, client resource All registrants receive Joanne s MP3 download 'Clients: Love Them or Leave Them.' Joanne Black is a leading authority on referral selling. She is the author of NO MORE COLD CALLING TM: The Breakthrough  more...

How to Build Strategic Alliances to Grow Your Business ...t in the process. In this webinar, you'll learn: Techniques to perform a gap analysis between market demand and current capabilities Methods to identify the right partners for your 'one-stop-shop' solution Strategies to build a comprehensive portfolio of strategic partners to meet the needs of your clients The formula for establishing productive relationships with your  more...

Become Your Prospect s Trusted Advisor ...d engagement that drives sales readiness. She teaches you techniques to help you quickly glean insights about your market and map a content storyline that meets your prospects needs with highly relevant information that entices them to ask for more. This webinar will show you how to: Use social media to gather insights about your prospects for personalized interactions. Create a buyer  more...

Customer Service for a Social Media World ...Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Powerful Follow-up Techniques That Drive Prospects to Buy Sales Tactics to Unclog Your Sales Funnel Low closing ratios on outstanding proposals is one of the biggest issues plaguing sales organizations large and small. Most salespeople simply don't know how often to contact prospects, or what to do or say when they do contact them. They end up doing the same things their competitors do, with increased pressure to reduce price to close sales. David  more...

Set Appointments that Lead to Sales ...fers a unique compilation of tactical appointment setting techniques that have been proven effective for sales professionals in the business-to-business sales industry. Time and time again these techniques have helped thousands of salespeople schedule appointments with qualified prospects leading to million of dollars in sales. Over her twenty year career, Andrea Sittig-Rolf has recruited, led,  more...

Conduct a Brand Audit Does Yours Pass the Test? ...ng a brand audit to become the market leader Tips and techniques to evaluate brand elements How to leverage your market share by applying the 4 P s of branding Creative methods to generate helpful feedback from your employees and customers All registrants receive Shannon s brand audit template. As the President and founder of Go-To-Market Strategies, Shannon Kavanaugh has over 18  more...

Should You Write a Business Book? ... book topic that best positions your expertise Secret techniques for effectively writing your manuscript to save you time and money Pros and cons of the different publishing methods so you can select the best path What publishers look for in a business book and how to best approach them Customized 'business-building' book promotion strategies As an added bonus, you ll receive  more...

Master the Proposal Phase of the Sales Process ...educe the cost of sales, learn Shannon s proposal mastery techniques. In this webinar, you will learn: The importance of knowing and continually monitoring your close rate How to use the Bid/Proposal Checklist to to determine proposal readiness Keys to developing the Executive Summary that sends the right message The best ways to present your proposal Three negotiation  more...

Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...

Secrets to Doubling Your Revenue in a Down Economy ...ls that are breaking out of the old-school sales training techniques to use his unique, proven methodology. He teaches you how to invest your selling time to maximize your results. You ll learn how to focus your resources on your ideal client and double your revenue in a down economy and avoid the trap of chasing a bunch of little guys stuck in your pipeline. In this webinar, you ll learn:  more...

Elevate Your Presentations Powerful Strategies to Engage Your Audience Great news! You just found out that you are a finalist for a huge account. It s an exciting time it s a scary time. After all, the one who is most effective at presenting their solution will win the business. Will your presentation skills lead you to victory? Lorraine Howell has spent more than 10 years successfully coaching business professionals to  more...